Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Mar 13, 2010
MY SPOUSE DROVE THE VEHICLE TO WORK IN THE MORNING, DROVE THE VEHICLE AT LUNCH AND UPON LEAVING HER WORK FOR THE DAY, ATTEMPTED TO DRIVE HOME. THE VEHICLE WOULD START, HOWEVER THE GEAR SELECTOR WOULD NOT MOVE FROM THE PARK POSITION. EVEN USING THE OVERRIDE ON THE RIGHT SIDE OF THE CONSOLE WOULD ALLOW THE VEHICLE TO MOVE FORM THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALE... Read more
Incident date: Dec 16, 2010
I HAVE A 2004 MERCURY MONTEREY WAS DRIVING AND ALL THE SUDDEN TRANSMISSION WENT OUT WITHOUT WARNING. NO WARNING LIGHTS OR OTHER SHIFTING PROBLEMS. VERY HAZARDOUS. THEY WANT 4 TO 6000.00 TO REPAIR THIS IS DEFINITELY A FORD PROBLEM AND SHOULD BE REPAIRED BY THEM. I COULD HAVE BEEN KILLED AND MY PASSENGERS ONLY BY THE GRACE OF GOD WE WEREN'T. *TR
Incident date: Dec 18, 2010
I HAVE A 2010 FORD FUSION WITH 13K MILES ON IT, THAT HAS BEEN PROVIDING ME WITH TREMENDOUS AMOUNT OF HEARTACHE. THE VEHICLE WILL AUTOMATICALLY SLIP INTO RANDOM GEARS WHILE DRIVING, EVEN TO THE EXTENT OF SHIFTING FROM 6 GEAR ALL THE WAY DOWN TO 1ST. I WAS DRIVING DOWN I-17 IN ARIZONA DOING THE SPEED LIMIT OF 75MPH WHEN FOR THE SECOND TIME IT SLIPPED ALL THE WAY IN TO 1ST GEAR. BOTH TIMES THIS OCCUR... Read more
TOYOTA
COROLLA MATRIX
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 18, 2010
Incident date: Nov 11, 2010
I OWE A TOYOTA MATRIX 2005, WHICH WAS PURCHASED ON 11/2004. THE CAR CURRENTLY HAS 23,280 MILES AND HAS BEEN ROUTINELY SERVICED AT WESTCHESTER TOYOTA SINCE ITS PURCHASE. BEFORE BRINGING MY CAR IN FOR SERVICE TO WESTCHESTER TOYOTA ON 11/11/10, THE 'CHECK ENGINE LIGHT' HAD NEVER COME ON AND MY CAR WAS NOT GENERATING THE CURRENT VIBRATING NOISE. I AM NOT QUALIFIED TO DETERMINE WHETHER WT COULD HAVE... Read more
FORD
EXPLORER SPORT
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 17, 2010
Incident date: Dec 16, 2010
THE GUY BEFORE ME (AND MANY BEFORE HIM) EXPERIENCED THE SAME ISSUES I AM CURRENTLY EXPERIENCING WITH MY 2001 FORD EXPLORER SPORT: O/D OFF LIGHT BEGINS FLASHING, FEELING LOSS OF POWER AND HARD SHIFTING, ESPECIALLY WHEN TRYING TO GO FROM A COMPLETE STOP. TURN OFF VEHICLE, THEN RESTART PROBLEM GOES AWAY. THIS HAPPENS RANDOMLY, BUT MORE OFTEN IN COLD WEATHER. NOTHING COMING UP ON DIAGNOSTIC. *TR
Incident date: Dec 16, 2010
TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEAR EVERY DAY WHEN THE ENGINE IS COLD. THREE TIMES HAS CAUSED VIOLENT SHAKING OF THE VEHICLE. I WAS CLOSE TO BEING T BONED DUE TO THE SLIPPAGE ONCE AS THE CAR WOULDN'T CONTINUE ON THE PROPER ACCELERATION PATH. *TR
Incident date: Dec 2, 2010
POTENTIAL REAR END COLLISION: I OWN A 2006 MAZDA 6 VIN [XXX]. I HAVE EXPERIENCED FREQUENT TIMES WHEN I HAVE ACCELERATED ONTO THE HIGHWAY (OR ANY OTHER NEED TO AVOID A COLLISION) AND HAVE EXPERIENCED A SEVERE LOSS OF POWER/ACCELERATION. THIS COULD HAVE EASILY RESULTED IN A REAR-END COLLISION HAD THE CARS BEHIND ME NOT REACTED IMMEDIATELY. I HAVE NOTIFIED THE LOCAL DEALERSHIP AND "MAZDA CUSTOMER SA... Read more
Incident date: Dec 14, 2010
TL*THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE JERKED AND BEGAN TO FISHTAIL. THE CONTACT REALIZED THAT THE WHEELS WERE LOCKED SO HE SHIFTED INTO NEUTRAL AND ALLOWED THE VEHICLE IT TO ROLL TO A STOP. THE CONTACT SHUT THE VEHICLE OFF AND WHEN IT WAS RESTARTED, IT WOULD NOT SHIFT INTO GEAR. AFTER REPEATED RESTARTS, THE VEHICLE WAS ABLE TO BE SHIFTED AND WAS TAK... Read more
Incident date: Dec 4, 2010
TL*THE CONTACT OWNS A 2006 NISSAN FRONTIER. WHILE STOPPED AT A LIGHT, THE CONTACT TRIED TO APPLY PRESSURE TO THE ACCELERATOR PEDDLE BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE RADIATOR WHICH DAMAGED THE TRANSMISSION. THE TECHNICIAN STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more
Incident date: Dec 1, 2010
2001 HONDA ODYSSEY. CONSUMER STATES THERE IS A RECURRING TRANSMISSION PROBLEM. *KB THE CONSUMER STATED THE TRANSMISSION WAS FIRST REPLACED BACK IN 2004 WITH ONLY 45,000 MILES ON THE VEHICLE. NOW 60,00 MILES LATER THE TRANSMISSION NEEDS TO BE REPLACED AGAIN. THE DEALER INFORMED THE CONSUMER THE TRANSMISSION HAD A CRACKED SEAL. *JB
Incident date: Jul 14, 2009
I PURCHASED MY 06' MAXIMA IN 08' I HAD IT FOR ABOUT 2 MONTHS AND THE CD PLAYER DOESNT PLAY ANY THING IT SKIPS SPITS THE CD OUT AND AN ERROR MESG. COMES UP. I TOOK IT TO THE DEALER AND THEY "FIXED IT" SO THEY SAY 1 WEEK LATER IT STARTS WITH THE SAME ISSUE I CALLED AND THEY SAID THEY CAN DO ANYTHING ABOUT IT MAYBE ITS THE CD. SO I NEVER GOT THAT ISSUE FIXED. AN OTHER ISSUE IS MY CAR HAS ABOUT 70K MI... Read more
Incident date: Nov 13, 2010
BOUGHT OUR 2010 SANTA FE WITH 2700 MILES (THE OWNERS WIFE HAD BEEN DRIVING IT) ON NOVEMBER 11TH. ALMOST IMMEDIATELY I NOTICED THAT IT BANGED LOUDLY AND LURCHED SOMEWHAT UPON GOING FROM REVERSE TO DRIVE. IT DOES IT AT ANY TIME OF DAY SO IT'S NOT LIMITED TO COLD STARTS. BROUGHT INTO DEALERSHIP WHERE THEY TESTED AND RESET THE COMPUTER. MY SERVICE MANAGER SEEMED TO BE AWARE OF THE OBVIOUS PROBLEMS T... Read more
Incident date: Dec 1, 2010
2003 HONDA ODYSSEY. CONSUMER STATES TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED THERE WAS A WHINING NOISE COMING FROM THE VEHICLE. THE DEALER CONCLUDED THE NOISE WAS COMING FROM THE TRANSMISSION. THE MECHANIC INFORMED THE CONSUMER IT WAS A NORMAL OPERATING SOUND. THE DEALER INFORMED THE CONSUMER THAT UNLESS THE ENGINE LIGHT WAS FLASHING, OR THE DRIVE 4 LIGHT WAS ON, OR SHIFTING PROBLEMS THEY W... Read more
Incident date: Jul 4, 2010
2007 JEEP COMPASS. CONSUMER STATES PROBLEM WITH AUTOMATIC TRANSAXLE AND TRANSMISSION OVERHEAT *TGW THE CONSUMER STATED TWO OF THE THREE JEEPS SHE OWNS WERE HAVING THE SAME PROBLEMS. DURING HIGH SPEED DRIVING, ON HOT DAYS THE AUTOMATIC TRANSXALE OIL BECAME EXTREMELY HOT, AND THE TRANSMISSION OVERHEAT LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD SLOW DOWN SLIGHTLY UNTIL THE AUTOMATIC TRANSAXLE CO... Read more
Incident date: Oct 1, 2007
TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS WENT HIGHER THAN NORMAL. SHE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD BUT COULD NOT STEER OR MOVE AFTER THAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE... Read more
Incident date: Dec 16, 2010
I HAVE HAD MY ENGINE REPLACED AS A RECALL BUT WINDSOR NISSAN HAS NO RECORD WHEN I ASKED FOR THE REPORT. I WENT IN TO THE DEALER ON 12/16/10 AT 5:30 PM BECAUSE I WAS HAVING PROBLEMS AS THE GEAR SHIFT WAS GETTING STUCK IN PARK AND COULDN'T MOVE AT ALL. I READ THE BOOK WHICH SAYS TO PUSH THE SHIFT LOCK RELEASE BUTTON WHICH WILL LET ME MOVE THE GEAR SHIFT TEMPORARILY. I THEN CONTACTED THE DEALER WHO... Read more
Incident date: Dec 17, 2010
TRANSMISSION SLIPPING. *TR
Incident date: Aug 2, 2010
TL*THE CONTACT OWNS A 2001 VOLVO V70. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND HEARD A THUMPING NOISE. THE FAILURE HAD BEEN OCCURRING SINCE AUGUST 2010. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAI... Read more
Incident date: Dec 15, 2010
2006 NISSAN MAXIMA.....TRANSMISSION PROBLEM...JERKS VIOLENTLY FROM 2-3RD, AND FROM 3-2ND..ALSO SPORADICALLY SLIPS...DANGEROUS WHEN PULLING INTO TRAFFIC... *TR
Incident date: Dec 16, 2010
2002 FORD EXPLORER - EDDIE BAUER EDITION. TRANSMISSION O/D LIGHT TURNED ON WHEN DRIVING UP A HILL. CAR HAS LESS THAN 80,000 MILES ON IT! READ THE HUNDREDS OF COMPLAINTS ABOUT OTHER 2002 FORD EXPLORERS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/TRANSMISSION/O_D_LIGHT_IS_BLINKING.SHTML PLEASE HELP. *TR
CHRYSLER
TOWN AND COUNTRY
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 16, 2010
Incident date: Nov 12, 2010
68 MPH ON HIGHWAY- RUSH HOUR TRAFFIC- LOUD NOISE- VAN JUST STOPPED. NO LIGHTS, WARNING, ETC. TRANSMISSION COMPLETELY DESTROYED. THANKFULLY THE KID BEHIND ME SWERVED WELL. BRUISES FROM SEATBELT & FACE TO KNUCKLES DUE TO SUDDEN STOP- CHYRSLER & NHTSA KNOW ALL ABOUT THE 41TE DEFECTIVE TRANNYS- ARE YOU GOING TO WAIT UNTIL SOMEONE OR MANY DIE? 2ND TRANNY TO FAIL IN SAME MANNER. *TR
1 injured
Incident date: Dec 10, 2010
I WAS ON MY WAY HOME AFTER PICKING UP MY 2 GRANDDAUGHTERS AND MY CAR JUST LOST ALL MOVEMENT. THE MOTOR WAS RUNNING BUT WHEN I TRIED TO ACCELERATE IT WOULD NOT MOVE FORWARD. I WAS ABLE TO COAST TO THE BOTTOM OF THE HILL, WHERE LUCKILY THERE WAS TURNOFF LANE. I CALLED FOR ASSISTANCE AND THEN HAD TO BE TOWED. THE GIRLS WERE SCARED TO DEATH, I GUESS JUST KNOWING THAT WE WEREN'T ABLE TO GO, IT WAS D... Read more
Incident date: Dec 13, 2010
THE TRANSMISSION ON MY 2001 HONDA ODYSSEY STARTED TO FAIL. ON ONE DRIVE, I NOTICED IT "SLIPPING" A LITTLE. ON THE NEXT DAY, THE NEXT TIME I DROVE THE VEHICLE, IT ALMOST TOTALLY WENT OUT ON ME. I WAS TRYING TO ENTER INTO A MAJOR MILE STREET, PUSHED ON THE ACCELERATOR, WITH ONLY A SLIGHT RESPONSE FROM THE TRANSMISSION. ONE CAR HAD TO SWERVE TO AVOID ME, BUT THERE WAS NO ACCIDENT. UPON RESEARCHI... Read more
Incident date: Dec 13, 2010
2005 NISSAN TITAN COMPLETE REAR END FAILURE. NO WARNING JUST LOCKED UP WHILE GOING DOWN THE ROAD. *TR
Incident date: Oct 15, 2010
BOUGHT NEW, 2004 FORD FREESTAR MINIVAN. AT 60,000 MILES, MY WIFE AND DAUGHTER EXPERIENCED A SUDDEN LOSS OF POWER AND COASTED TO A STOP INTO A PARKING LOT. NO POWER IN ANY OF THE GEARS INCLUDING REVERSE. TOWED TO DEALERSHIP AND FOUND OUT THAT TORQUE CONVERTER PUMP SHAFT BROKE. HAD TO REPLACE TORQUE CONVERTER, PUMP AND PUMP SHAFT. COST OF $2125.00 TO REPAIR. THANKFULLY IT DID NOT HAPPEN ON THE HIGHW... Read more
VOLKSWAGEN
R32
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 16, 2010
Incident date: Dec 15, 2010
MY CAR BEGIN MAKING A LOW WHISTLE NOISE A WEEK AGO WHENEVER I ACCELERATED FROM STAND STILL AND A WEEK LATER IT BEGIN SKIPPING GEARS AND THEN THE CAR BECAME INOPERABLE. *TR
Incident date: Dec 1, 2010
2004 FORD FREESTAR ENGINE CONTROL MODULE COMPUTER DIE @ ABOUT 80000 MILES TRANMISSION FAIL AT ABOUT 65000 MILES DEFECTIVE OE CONFORMAL COATING IS REMOVED FROM THE ENTIRE ECM BOARD INCLUDING UNDERNEATH CHIPS AND REPLACED WITH UPGRADED CONFORMAL COATING; CORRECTS AN OE DESIGN FLAW AND ENSURE CHIPS WILL NOT LIFT FROM THE BOARD CAUSING THE UNIT TO FAIL. *TR
Incident date: Oct 19, 2010
TRANSMISSION NOISE LOUD AND SLIPPING I HAVE ANOTHER 09 DODGE CALIBER MAKING THE SAME NOISE AND VERY SLOW TO MAKE IT UP TO SPEED FROM A STOP. *TR
Incident date: Nov 24, 2010
I BOUGHT MY 2008 FORD ESCAPE XLT IN 2007. IN AUG. OF 08' I HAD TO TAKE IT IN TO THE DEALER AND THEY SAID IT WAS MY TRANSMISSION. THEY FOUND THAT THE PUMP SUPPORT WAS WORN AND WORN THROUGH THE SEAL RINGS. I WAS AT 29,094 MILES. FORD FIXED IT UNDER WARRANTY. IT IS NOW DECEMBER OF 10' AND I AM AT 73,000 MILES AND HAVING THE EXACT SAME ISSUES ONLY THIS TIME I TOOK IT IN AND THEY WILL NOT COVER THE... Read more
Incident date: Dec 15, 2010
MY WIFE'S HYUNDAI TUCSON (EITHER 2005 OR 2006) ALMOST CAUSED AN ACCIDENT TODAY WHEN THE ACCELERATION BECAME ERRATIC AND THEN STALLED WHILE AT AN INTERSECTION. SHE IMMEDIATELY BROUGHT IT INTO OUR HYUNDAI SERVICE CENTER. I SPOKE WITH A SERVICE MANAGER TO TELL HIM ABOUT A TPS (THROTTLE POSITION SENSOR) PROBLEM THAT I HAVE FOUND OUT ABOUT SPECIFIC TO THE 05-06 HYUNDAI TUCSON. I ALSO CALLED HYUNDAI... Read more
Incident date: Dec 14, 2010
1) 2004 EXPLORER EDDIE BAUER TRANSMISSION BADLY SLIPPING AND DELAY IN ENGAGING RESULTING IN VEHICLE LUNGING FORWARD ONCE IT ENGAGES. 2) HAS BEEN HAPPENING FOR ABOUT 3-4 YEARS INTERMITTENTLY. DEALER SAID THIS WAS NORMAL IN FIRST TIME I COMPLAINED. NOW IT HAPPENS EVERY DAY. 3) HAD TO HAVE THE TRANS REBUILT AT A COST OF $2328.25. *TR
Incident date: Sep 10, 2010
TOTAL TRANSMISSION FAILURE AFTER ONLY 102,000 MILES 2003 HONDA PILOT. *TR
Incident date: Dec 2, 2010
2003 HONDA PILOT TRANSMISSION FAILURE WHILE DRIVING. WAS AT DEALERSHIP FOR TRANSMISSION RECALL IN OCT 2004 AND TO REPLACE A TRANSMISSION GEAR PRESSURE SWITCH IN DECEMBER 2010. *TR
JEEP
GRAND CHEROKEE
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 15, 2010
Incident date: Dec 14, 2010
THE CAR ALL OF A SUDDEN LOSES POWER AND ALL THE PRND12 LIGHT UP. SOME DAYS IT WON'T GO INTO DRIVE, THEN ALL OF A SUDDEN DROPS INTO DRIVE. WHEN DRIVING ON THE HIGHWAY IF YOU SLOW DOWN, YOU CAN'T SPEED UP AGAIN, LIKE YOU HAVE NO ACCELERATION. ONCE IN A WHILE THE CHECK ENGINE LIGHT COMES ON, THEN IT WILL GO OFF AGAIN, MOST OF THE TIME YOU HAVE NO NOTICE THAT ANYTHING IS GOING TO HAPPEN, YOU JUST ... Read more
Incident date: Jun 1, 2010
I HAVE A 2010 HYUNDAI SANTA FE. THE TRANSMISSION SLIPS AND I GET A HARD SHIFT WITH A LOUD BANG WHEN SHIFTING FROM 1ST TO 2ND OR 2ND TO 3RD. IT SEEMS TO DO THIS WHEN THE TRANSMISSION IS COLD BUT IT DOES IT EVEN WHEN WARM. I HAD MINE IN 3 TIMES FOR REPAIR WITH A NEW TRANSMISSION ON THE LAST REPAIR. THE NEW TRANSMISSION IS THE SAME AS THE ORIGINAL ONE. HYUNDAI KNOWS ABOUT THIS AND THEY KNEW ABOUT... Read more
VOLKSWAGEN
JETTA
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 15, 2010
Incident date: Jan 1, 2010
THERE IS A LONG RUNNING ISSUE WITH THE 2005 1/2 VW JETTA V TRANSMISSION VALVE BODY THAT IS A SAFETY ISSUE WITH THE TRANSMISSION. WHEN THE TRANS GETS HOT SITTING IN TRAFFIC. THE TRANSMISSION SLIPS IN AND OUT OF GEAR OR SHIFTS VERY HARD OR WILL NOT SHIFT AT ALL AND MAY CAUSE A REAR END ACCIDENT AS THE JETTA DOES NOT SHIFT. VW AMERICA DOES KNOW OF THE PROBLEM AND ISSUED A EXTENDED WARRANTY TO 100,00... Read more
Incident date: Jun 12, 2010
AS WITH A LOT OF PEOPLE THAT HAVE COMPLAINED ABOUT THE AUDI A3 TRANSMISSION. THE TRANS STARTED TO LAG THRU THE GEARS ESPECIALLY AROUND 40MPH. ALSO IN REVERSE, YOU WOULD PRESS ON THE GAS PEDAL TO GO BACK AND THE ENGINE WOULD REV BUT WOULDN'T MOVE AND THEN ALL OF A SUDDEN IT WOULD LAUNCH BACKWARDS. VERY DANGEROUS. THE CAR WOULDN'T GET OUT OF ITS OWN WAY SOMETIMES. *TR
Incident date: Jul 10, 2009
FAULTY TORQUE CONVERTER. CAR SHUDDERS WHILE DRIVING. IT OCCURS EVERY TIME I MOVE AT A CONSTANT SPEED, TYPICALLY ANYWHERE BETWEEN 20-50 . *TR
Incident date: Dec 13, 2010
TL*THE CONTACT OWNS 2006 FORD FREESTYLE. AFTER STOPPING AT A RED LIGHT AND GETTING READY TO MOVE THE VEHICLE IT FAILED TO MOVE. THE AUTOMATIC TRANSMISSION AND THE UPPER TORQUE MOUNT FAILED. THERE WAS A WARNING LIGHT ILLUMINATED DISPLAYING A WRENCH FOR THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND INSPECTED BY A MECHANIC WHO STATED THAT THE TRANSMISSION FAILED. THE MANUFAC... Read more
Incident date: Dec 15, 2010
I HAVE A 2004 MERCURY MONTEREY WITH APPROXIMATELY 70,000 MILES. THE TORQUE CONVERTER WAS REPLACED UNDER AN EXTENDED WARRANTY AT APPROXIMATELY 37,000 MILES. I JUST TOOK THE VAN BACK TO THE DEALERSHIP BECAUSE OF A NOISE FROM THE ENGINE, AND I AM TOLD BY THE MERCURY TECH THE TORQUE CONVERTER IS GOING BAD AGAIN, AND THEY WANT $1700 TO REPLACE IT AGAIN. IN RESEARCHING THIS PROBLEM I FOUND A LARGE NU... Read more
Incident date: Jun 27, 2009
PARKED THE CAR IN A PARKING SPOT AT A STORE, WENT INSIDE FOR A LITTLE WHILE, CAME BACK OUT TO HAVE THE SHIFTER NOT SHIFT FROM PARK AFTER BRAKE PEDAL WAS DEPRESSED. I'VE ALREADY TRIED REPLACING THE BRAKE SWITCH NEAR THE BRAKE PEDAL AND REPLACED THE BRAKE TRANSAXLE SOLENOID. NEITHER OPTION HAS WORKED. TOOK TO THE DEALERSHIP TO HAVE THEM LOOK AT IT. $80 LATER, THEY WANT OVER 400 TO FIX THE SHIFTER BY... Read more
Incident date: Dec 12, 2010
WHILE DRIVING MY 2005 HONDA ACCORD V6 ON THE HIGHWAY IT SLIPPED OUT OF GEAR AND VIOLENTLY DOWN SHIFTED TO 2ND GEAR ALMOST CAUSING AN ACCIDENT! THANK GOD THE DRIVER BEHIND ME WAS AWARE OR IT COULD HAVE BEEN FATAL. FROM THAT DAY THE TRANSMISSION KEPT DOING THE SAME THING. THE CAR HAS 95K. HONDA HAS REFUSED TO TAKE ANY RESPONSIBILITY FOR THE FAILURE!! THIS ALSO HAPPENED TO MY 2002 ACCORD!! SOMETHING ... Read more
Incident date: Jun 9, 2009
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE GEAR SELECTOR WOULD NOT SHIFT INTO THE PARK POSITION. THE GEAR WAS SHIFTED INTO NEUTRAL TO ALLOW THE VEHICLE TO REMAIN STATIONARY AND THE ENGINE WAS TURNED OFF. THE CONTACT POSITIONED BRICKS IN FRONT OF EACH TIRE TO PREVENT THE VEHICLE FROM ROLLING. THE FAILURE WAS A CONTINUOUS OCCURRENCE. THE VEHICLE ... Read more
Incident date: Dec 10, 2010
I WAS DRIVING AND MY OD LIGHT STARTED FLASHING. A FEW MILES LATER MY CARS RPMS WENT UP AND MY CAR SLOWED DOWN, CAUSING MY TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD TO AVOID BEING REAR ENDED. I TRIED TO DRIVE IT TO THE STORE A FEW DAYS LATER AND I GOT ABOUT 1/4 OF A MILE DOWN THE ROAD WHEN I HEARD A LOUD NOISE AND THE CAR DID THE SAME THING. I HAVE MY CAR SITTING IN THE DRIVE WAY WAITING TO GET ... Read more
Incident date: Nov 23, 2010
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE FAILED TO ACCELERATE INTO SECOND GEAR. THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND WHEN REAPPLYING PRESSURE, THE VEHICLE BECAME RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING. THE CONTACT REFERENCED NHTSA ... Read more
Incident date: Oct 1, 2010
SAFETY: 2010 HYUNDAI SANTA FE ENGINE SEEMS TO RACE AT SLOW SPEEDS/COASTING, THEN AUTOMATIC TRANSMISSION "SKIPS" THEN "SLAMS" BACK INTO GEAR. BROUGHT BACK INTO DEALERSHIP TWICE, FIRST WAS TOLD THEY HAD HEARD OF A SIMILAR ISSUE BUT THAT IT WAS "WITHIN TOLERANCE" SO IT WAS NOT FIXED, WHEN IT HAPPENED AGAIN AND BEFORE STARTING A LONG TRIP I TOOK IT BACK AND HAD THEIR SENIOR TECH DRIVE IT HOME (TO SEE ... Read more
Incident date: Nov 22, 2010
AFTER BUYING THE CAR AS JEEP LIBERTY RENEGADE 2003 USED AT ABOUT 40,000 MILES. THE SECOND TIME I DROVE THE CAR ON THE INTERSTATE THE CAR STARTED STALLING AND RUNNING VERY ROUGH. I LIMPED IN FOR ABOUT 15 MILES TO THE REPAIR SHOP AND PROBLEM WAS DIAGNOSED AS A FAULTY CRANK SENSOR. THAT WAS REPLACED AND CAR RAN FINE FOR 4 YEARS. NOW WITH 66000 MILES THE CAR STALL WHILE DRIVING AT LOW SPEED. REST... Read more
Incident date: Nov 15, 2010
DRIVING TO WORK IN MY 2006 NISSAN MAXIMA SE, HARD DOWNSHIFT WHILE COMING TO A RED LIGHT, CAR SEEMS TO HAVE VIOLENT JERKING WHEN DOWNSHIFTING. ONLY 64K BOUGHT VEHICLE BRAND NEW. *TR
Incident date: Oct 5, 2010
2002 FORD EXPLORER, 274K MILES. TRANSMISSION BEGAN MAKING GRINDING NOISE; HAD IT REBUILT BY A REPUTABLE TRANSMISSION SHOP. SHORTLY THEREAFTER, IF BRAKING HARD, THE ENGINE JUST STOPS AND ALL POWER IS LOST. THIS HAS HAPPENED SEVERAL TIMES, YET IT STARTS RIGHT BACK UP WHEN I TURN THE IGNITION KEY. MECHANIC CANNOT GET ANY CODES TO SHOW UP. SIX MONTHS LATER, OVERDRIVE OFF LIGHT FLICKERS OR FLASHES... Read more
Incident date: Dec 13, 2010
I HAVE A SAFETY CONCERN WITH MY 2003 HONDA ACCORD EX THAT WAS PURCHASED SIX (6) MONTHS AGO. I'VE NOTICED WHILE DRIVING THIS VEHICLE, THE AUTOMATIC TRANSMISSION GEARS ARE LOCKING UP, WHICH SLOWS THE CAR TO A NEAR STOP, WITHOUT ANY PRIOR WARNING. MY CAR SLOWS DOWN AS IF I, WHILE DRIVING, SHIFTED THE CAR TO NEUTRAL. WHEN THIS HAPPENS, REGARDLESS OF HOW HARD I PRESS THE ACCELERATOR, MY VEHICLE FAILS... Read more