Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Aug 19, 2010
MY 2004 FORD FREESTAR VAN TRANSMISSION SLIPS, HAVE REPLACED TRANNY FLUID AND FILTER, STILL HAVING THE SAME PROBLEM. EVENTUALY GOING TO HAVE TO REPLACE TRANNY. *LN
Incident date: Aug 1, 2010
I BOUGHT MY 2006 NISSAN MAXIMA SE IN 2007 WITH ABOUT 8K MILES ON IT. THE REGULARLY MAINTAINED CAR NOW HAS A LITTLE UNDER 81K MILES AND IS HAVING TRANSMISSION PROBLEMS. IT STARTED WITH THE CAR JERKING AND A LOUD NOISE WHEN SHIFTING FROM DRIVE TO REVERSE AND REVERSE TO DRIVE. NOW THE CAR IS JERKING WHEN ACCELERATING. THE CAR STALLS THEN SURGES FORWARD. I TOOK MY CAR TO MY LOCAL MECHANIC BECAUSE I CA... Read more
Incident date: Sep 15, 2007
FORD FREESTAR 2005. THE RADIO FLASHES PHONE AND RUNS DOWN THE BATTERY. IT WAS REPLACED BY FORD, STILL HAVING THE SAME PROBLEM. THEY DON'T KNOW WHAT IS CAUSING THIS. NEXT, TRANSMISSION FAILED AT 71,000. THE TORQUE CONVERTER CAME APART INTERNALLY AND SENT METAL THROUGH THE TRANSMISSION DESTROYING IT. WHEN HAVING THE TRANSMISSION REPLACED BY FORD, THEY FOUND THAT THE DRIVERS CV JOINT WAS BAD. ... Read more
Incident date: Dec 21, 2010
DROVE THE O STORE, PUT THE CAR IN PARK AS USUAL. WHEN I LEFT THE STORE AND TRIED TO SHIFT INTO REVERSE BUT THE SHIFTER WOULD NOT MOVE. I CALLED DODGE ONLY TO BE TOLD ITS NOT COVERED. I TOLD THEM I WAS AWARE OF HOW COMMON THIS PROBLEM IS AND THEY TOLD ME TOO BAD- ITS NOT UNDER A RECALL SO ITS YOUR PROBLEM! I FOUND OVER 300 SIMILAR CASES ONLINE - HOW CAN IT NOT BE A RECALL!! *TR
Incident date: Nov 9, 2006
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT WAS DRIVING APPROXIMATELY 55-65 MPH WHEN THE TRANSMISSION BEGAN TO JERK WITH EXCESSIVE HESITATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE MANUFACTURER WAS NOTIFIED OF THE TRANSMISSION FAILURES BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. UPDATED 07/2... Read more
Incident date: Sep 14, 2010
TL* THE CONTACT OWNS A 2006 TOYOTA TACOMA. THE CONTACT STATED THE VEHICLE HAS HAD PROBLEMS WITH THE CRUISE CONTROL. THE FAILURE BEGAN AFTER THE CONTACT HAD THE TRANSMISSION SERVICED AND THE TRANSMISSION WAS NOT REFILLED PROPERLY. AFTER THE SERVICE, THE CONTACT STATED THAT THE CRUISE CONTROL STARTED TO ACCELERATE PASS THE SPEED THAT IT WAS SET WITH BEING RESET BY THE DRIVER. THE VEHICLE WAS TAKEN T... Read more
Incident date: Dec 20, 2010
HONDA ACCORD 03 TRANSMISSION FAILURE, I JUST RECENTLY BOUGHT AN 03 WITH 97K MILES AND AFTER ABOUT 3K MILES (1 MONTH) THE GEARS STARTED SLIPPING. I WAS VISITING FAMILY 3 HOURS AWAY FROM MY HOME WHEN THE CAR WOULDN'T GO INTO 2ND GEAR, OR 3RD. THIS IS VERY FRUSTRATING. I WAS LUCKY NOT TO HAVE BEEN HIT BY OTHER VEHICLES ON THE HIGHWAY. *TR
Incident date: Dec 22, 2010
2005 HONDA PILOT STUTTERS, VIBRATIONS, AND HAS FLASHING "D" (DRIVE) LIGHT ON. POSSIBLE TORQUE CONVERTER AND/OR TRANSMISSION ISSUES. *TR
Incident date: Dec 21, 2010
2002 FORD EXPLORER XLS, DRIVING O/D LIGHT CAME ON AND TRANSMISSION STARTED FAILING TO SHIFT CORRECTLY, NEEDS COMPLETE TRANSMISSION REBUILD. *TR
Incident date: May 1, 2010
TRANSMISSION FAILURE ON 2002 HONDA ODYSSEY WITH 97,000 MILES. *TR
Incident date: Dec 15, 2010
VEHICLES STALLS AFTER EXTENDED OFF PERIOD. VEHICLE SHUDDERS UNDER NORMAL DRIVING CONDITIONS. CHRYSLER HAS 2 TSBS TO FIX THIS- 21-016-05 AND 21-009-06 WHICH CALLS FOR REPLACING A TROUBLE PRONE TORQUE CONVERTER. CHRYSLER HAS AN UPDATED TORQUE CONVERTER TO FIX THIS PROBLEM YET WILL NOT TAKE ACTION TO FIX THE VEHICLE EVEN AFTER NUMEROUS ATTEMPTS SINCE 2006 TO GET TRANSMISSION FIXED PROPERLY. I WO... Read more
VOLKSWAGEN
JETTA
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 22, 2010
Incident date: Oct 30, 2010
HARD SHIFT FROM 2ND TO 3RD GEAR AND FROM 1ST TO 2ND GEAR. PROBLEM CAUSES CAR TO VIOLENTLY JERK AND POSES A POTENTIAL SAFETY ISSUE WHEN ATTEMPTING TO ACCELERATE OR STOP. *TR
Incident date: Dec 1, 2010
2001 HONDA ODYSSEY. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER STATED ACCORDING TO THE HONDA OWNER LINK WEBSITE THERE IS AN AUTOMATIC TRANSMISSION RECALL FOR THE ODYSSEY MINIVANS. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND MENTIONED THE RECALL, THEY DIDN'T RESPOND. THEY JUST DIAGNOSED THE PROBLEMS AS A SLIPPING TRANSMISSION, A NEW ECU WAS NEEDED, THE FRONT AND REAR MOU... Read more
JEEP
WRANGLER 4-DR 4X4
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 21, 2010
Incident date: Dec 17, 2010
TL*THE CONTACT OWNS A 2008 JEEP WRANGLER UNLIMITED X(NA). THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V436000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE CONTACT STATED THAT THE REMEDY DID NOT CORRECT THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THERE WAS NO FAILURE MILEAGE.
Incident date: Dec 15, 2003
MY 2006 HONDA ACCORD COUPE V6 HAS BEEN DIAGNOSED WITH TRANSMISSION FAILURE AT A HONDA DEALERSHIP IN BETHESDA, MD. AFTER PICKING THE CAR UP FROM TIRESPLUS TO GET NEW TIRES I PROCEEDED TO DRIVE HOME ON 395 FROM ALEXANDRIA, VA TO WASHINGTON DC. AS I APPROACHED A TRAFFIC LIGHT MY CAR BEGAN TO JERK AND DOWN-SHIFT. I ATTEMPTED TO ACCELERATE BUT THE CAR WOULD JUST JERK AS OTHER DRIVERS SWERVED AROUND ... Read more
Incident date: Dec 1, 2010
2008 LEXUS LS400. CONSUMER STATES VEHICLE DOES NOT ALWAYS ACCELERATE PROPERLY AND HAS BEEN UNABLE TO START ON TWO OCCASIONS AFTER LONG TRIPS. *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL, BUT WAS INFORMED THE PARTS WOULD NOT BE AVAILABLE FOR SEVERAL WEEKS. *JB
Incident date: Dec 21, 2010
WHILE DRIVING DOWN HIGHWAY WITHOUT WARNING MY 2005 FORD FREESTAR TRANSMISSION WENT OUT. *TR
Incident date: Jan 5, 2005
TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, HE COULD FEEL A SLIP IN THE GEARS. HE ALSO STATED THAT WHEN SHIFTING INTO REVERSE, THERE WAS A VIOLENT SHIFT IN THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROX... Read more
Incident date: Dec 12, 2010
2007 FREESTYLE SEL AWD W/50,000 MILES SURGES AT LOW SPEEDS AND STALLS AT HIGH SPEEDS. THE WRENCH LIGHT COMES ON AND THE VEHICLE ENTERS "LIMP" MODE UNTIL VEHICLE IS RESTARTED. THE DEALERSHIP WAS UNABLE TO RECOVER ERROR CODES WHEN I TOOK IT IN FOR DIAGNOSTICS. HOWEVER, BASED ON MY VERBAL DESCRIPTION OF THE PROBLEM ALONE HE SUGGESTED REPLACEMENT OF THE ENTIRE THROTTLE BODY ASSEMBLY, SAYING "THIS I... Read more
Incident date: Nov 17, 2010
WHILE DRIVING APPROX. 70 MPH ON THE FREEWAY WITH OUT WARNING THE POWER TO THE WHEELS CEASED TO WORK. THE ENGINE WOULD REV UP BUT THERE WAS NO POWER GOING TO THE WHEELS. WE WERE ABLE TO COAST TO THE SIDE WHERE WE HAD TO BE TOWED. THE TORQUE CONVERTER HAD TO BE REPLACED AT A LARGE COST. THE FAILURE HAPPENED AT APPROX. 100,000 MILES. *TR
Incident date: Jun 9, 2010
TL*THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO JERK AND STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE TRANSMISSION SLIPPED. THE FAILURE PERSISTED FOR APPROXIMATELY FOUR MONTHS BEFORE THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE AND THE DEALER REPLACED THE TRANSMISSION. SHE THEN CONTACTED THE MANUFACTURER AND THEY WERE WILLING TO TAKE THE LIABILITY FOR A PORTION OF THE REPA... Read more
Incident date: Dec 12, 2010
FORD WINSTAR WILL NOT STAY IN PARK. *TR
FORD
CROWN VICTORIA
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 21, 2010
Incident date: Dec 19, 2010
I BOUGHT FORD VICTORIA CROWN MODEL 2005 FROM AN INDIVIDUAL ON DEC. 2009. IT WAS POLICE CAR. AFTER I BOUGHT THE CAR WITHIN A MONTHS TIME I HIT ANOTHER VEHICLE. I LOST CONTROL AND THE BRAKE DIDN'T WORK. IT DIDN'T STOP BY HITTING ONCE, IT WAS AMAZING HITTING BACK AGAIN AND AGAIN. MY CAR OR EVEN THE OTHER CAR DIDN'T HAVE ANY BODY DAMAGE AND AFTER 1 HOUR I STARTED DRIVING AND ON MY WAY HOME THE SAME TH... Read more
Crash
Incident date: Sep 23, 2010
THE 2009 DODGE JOURNEY BUILDS UP CARBON IN THE CYLINDERS. THIS WILL CAUSE THE CYLINDERS TO FAIL. THE CAR WILL SHAKE WHILE DRIVING DOWN THE ROAD AND WILL SHIFT INCORRECTLY. IT IS EXTREMELY SCARY WHILE DRIVING 55 MILES PER HOUR. YOU HAVE NO IDEAL WHAT IS WRONG. AFTER MANY TRIAL AND ERRORS WITH DODGE THE PROBLEM OF IS ONLY FIXED BY GETTING YOUR ENGINE TORE APART. THEY WILL TELL YOU AT FIRST... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 20, 2010
Incident date: Aug 1, 2010
TL*THE CONTACT OWNS A 2005 VOLKSWAGEN NEW BEETLE. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE VIOLENTLY LUNGED FORWARD AS IT ABRUPTLY DOWNSHIFTED. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD INTERMITTENTLY HESITATE WHILE ACCELERATING AT A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIPTRONIC SWITCH WAS REPAIRED. THE FAILURE CONTINUED T... Read more
LAND ROVER
FREELANDER
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 20, 2010
Incident date: Dec 18, 2010
I WAS DRIVING 70MPH, OUT OF NO WHERE, THE CAR DOWN SHIFTED, "THE HILL DECENT! LIGHT CAME ON, F4 BEGAN FLASHING. I LOST CONTROL BRIEFLY BUT REGAINED IT. *TR
Incident date: Dec 19, 2010
2004 RAM 1500 5.7 HEMI STALLS AT LOW ENGINE SPEEDS, OFTEN AT STOP SIGNS, TRAFFIC LIGHTS, OR PARKING LOT MANEUVERS. WILL USUALLY START IMMEDIATELY BACK UP, SOMETIMES REQUIRES SLIGHT ACCELERATOR PRESSURE WHEN CRANKING IN ORDER TO OBTAIN SELF-SUSTAINING ENGINE SPEED. DURING DECELERATIONS, ENGINE RPM IS ERRATIC AND WILL OFTEN ENCOUNTER A TRANSIENT DROP IN RPM'S TO APPROXIMATELY 400 RPM BEFORE ENGINE D... Read more
Incident date: Jun 20, 2010
2004 NISSAN MAXIMA SE. WHILE DRIVING ON THE HIGHWAY AND SLOWED DUE TO TRAFFIC, VEHICLE LURCHED FORWARD WITH A LOUD BANG. OCCURRED WHILE TRANSMISSION DOWNSHIFTED FROM 2ND GEAR TO 1ST. OCCURS WHEN SHIFTING FROM 2ND GEAR INTO 3RD AND WHEN PARKED AND TRYING TO SHIFT FROM REVERSE INTO DRIVE. TWO MECHANICS HAVE SUGGESTED TRANSMISSION REPLACEMENT AND APPOINTMENT MADE FOR SUCH. VEHICLE ALSO HAS A HORRIBLE... Read more
Incident date: Nov 1, 2010
TRANSMISSION SLIPS WHEN SHIFTING GEARS. *TR
Incident date: Dec 10, 2010
2002 TOYOTA RAV4. THE TRANSMISSION SLIPS FROM 1ST TO 2ND GEAR UNCONTROLLABLY AND CAUSES A SUDDEN SURGE IN THE VEHICLE THAT MAKES DRIVING IT NOT ONLY DANGEROUS BUT A LIABILITY TO ME. TOYOTA SHOULD BE CONCERNED WITH THIS, CONSIDERING THEIR RECENT PROBLEMS WITH SUDDEN ACCELERATION AND BRAKING. THE CAR WAS BOUGHT THROUGH A TOYOTA DEALERSHIP, WHICH MAKES IT ALL THE WORSE BECAUSE OF THE FACT THAT THE... Read more
Incident date: Dec 18, 2010
ON SATURDAY DECEMBER 18, 2010 I NOTICED A VIBRATION IN MY 2005 NISSAN XTERRA. THE FOLLOWING MONDAY I TOOK IT TO A DEALER FOR SERVICE. I WAS TOLD THAT MY RADIATOR HAD FAILED AND THAT IT HAD LEAKED COOLANT INTO MY TRANSMISSION, CAUSING BOTH COMPONENTS TO NEED IMMEDIATE REPLACEMENT. THE MECHANIC TOLD ME THAT THE FAILURE IS A KNOWN PROBLEM AND THAT IT OCCURS WITH NO WARNING...NO CHECK ENGINE LIGHT, NO... Read more
Incident date: Nov 26, 2010
TRANSMISSION STARTED SLIPPING OUT OF GEAR AND/OR WOULD NOT GO INTO GEAR. IT PROGRESSIVELY GOT WORSE IN A MATTER OF COUPLE DAYS. AT ONE POINT I WAS ON THE FREEWAY AND IT SLIPPED OUT OF GEAR. IT SEEMS TO WORK WHEN THE CAR IS JUST STARTING. ONCE THE CAR IS WARMED UP, THE REAL ISSUE BEGINS. *TR
Incident date: Dec 10, 2010
2010 FORD F-150 6 SPEED AUTO TRANSMISSION SHIFTS HARD AND SHUDDERS WHEN SHIFTING BETWEEN 1ST AND SECOND AND DOWNSHIFTING BETWEEN 2ND AND 1ST. OFTEN TIMES SO HARD IT CHIPS THE TIRES. ON WET ROADS THIS WILL CAUSE YOU TO LOSE CONTROL. TRANSMISSION ALSO SHUTTER AT 30 MPH. FORD CLAIMS THIS IS NORMAL OPERATION OF THIS TRANSMISSION. THERE IS NO FIX FOR THE PROBLEM. TRANSMISSION IS IN 09-11 F150 AND... Read more
Incident date: Nov 8, 2010
DRIVING DOWN THE ROADWAY AT 50 MPH THE VEHICLE SUDDENLY ACTED AS IF IT WAS IN NEUTRAL. THERE WAS NO FORWARD OR REVERSE GEARS, THE ENGINE RAN FINE, JUST NO POWER TO THE WHEELS. THERE WERE NO WARNING SIGNS OF THE FAILURE...NO ERRATIC SHIFTING, NOISES, ETC. WE WERE JUST DRIVING DOWN THE FREEWAY, NOT ACCELERATING OR DOING ANYTHING TO STRAIN THE DRIVETRAIN. IT WAS TOWED TO THE FORD DEALERSHIP W... Read more
Incident date: Jan 24, 2010
JUST LIKE MANY OTHER 97-01 HONDA PRELUDES MY CAR HAS BEGIN TO HAVE PROBLEMS SHIFTING. IF I DO NOT ALLOW MY CAR TO WARM UP IT WILL REV REALLY HIGH AND JERK INTO GEAR. THE FIRST TIME IT HAPPENED I PULLED OUT OF MY DRIVEWAY AND IT REVVED REALLY HIGH. HAD THE DRIVER BEHIND ME NOT SWERVED OVER THEY WOULD HAVE REAR ENDED ME. *TR
Incident date: Dec 13, 2010
2000 HONDA ODYSSEY TRANSMISSION. THE VAN WOULD NOT MOVE AT AN INTERSECTION ALTHOUGH THE ENGINE IS RAVING. TRANSMISSION STICK WOULD ALSO NOT GO BEYOND D4 WHILE TRYING TO MOVE THE VAN. *TR
Incident date: Dec 16, 2010
I HAVE A 2005 NISSAN MAXIMA AND JUST LIKE EVERYONE ELSE I AM HAVING TRANSMISSION PROBLEMS WITH THIS VEHICLE. IT JOLTS HARD WHEN GOING FROM PARK TO DRIVE OR IF I REVERSE AND GO TO DRIVE. ALSO THE CARS GEAR SLIPS BETWEEN 2ND AND 3RD GEAR. I THINK IT'S RIDICULOUS THE AMOUNT OF PEOPLE HAVING THIS PROBLEM THIS A VEHICLE THE SAME YEAR AND MODEL AND THE COMPLAINTS I HAVE SEEN AND NO ONE IS DOING NOTHING ... Read more
Incident date: Nov 1, 2010
THERE ARE MAJOR PROBLEMS WITH THE SHIFTER/TRANSMISSION ON MY 2004 NISSAN QUEST VAN. THE PROBLEMS STARTED A FEW YEARS AGO WHEN PARKED ON A SLIGHT INCLINE AND THE VAN WOULDN'T SHIFT INTO REVERSE. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO PULL FORCEFULLY ON THE SHIFTER TO MAKE IT SHIFT. IT DID SHIFT BUT THIS HAS CONTINUED TO BE A COMMON PROBLEM. AFTER ABOUT A YEAR OF DEALING WITH THIS, THE SHIFT... Read more
MERCURY
MOUNTAINEER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 18, 2010
Incident date: Dec 15, 2010
2004 MERCURY MOUNTAINEER V8, 47,000 MILES. TRANSMISSION IS SHOT. IT SLIPPED IN AND OUT OR REVERSE (CREATING A VERY DANGEROUS SITUATION SINCE I COULD NOT CONTROL THE VEHICLE WHEN IT WAS IN REVERSE) AND IT STRUGGLED TO SHIFT GEARS IN DRIVE. NO WARNING LIGHT BEFORE THE PROBLEMS BEGAN. THE VEHICLE AGED OUT OF WARRANTY IN JULY 2010. FORD WILL NOT PAY FOR ANYTHING (ALTHOUGH THE DEALER IS CUTTING ME A BR... Read more
Incident date: Jan 18, 2009
FORD WINDSTAR 2000 - TRANSMISSION FAILED AT 110,000 AND RUMOR IS THAT FORD KNEW THESE WERE WEAK BUT INSTALLED THEM ANYWAY. POWER STEERING PUMP FAILED THREE TIMES BETWEEN 60,000 AND 100,000. POWER STEERING PISTONS EACH FAILED AROUND 80,000. HEATER/AIR CONDITIONING AIR FLAPPER FAILED - REPLACEMENT WAS $1500 INSTALLED. SLIDING DOOR RELEASE STUCK AT 80,000. THE CAR IS A JUNKSTAR. I'LL NEVER BUY AN... Read more
Incident date: Mar 13, 2010
MY SPOUSE DROVE THE VEHICLE TO WORK IN THE MORNING, DROVE THE VEHICLE AT LUNCH AND UPON LEAVING HER WORK FOR THE DAY, ATTEMPTED TO DRIVE HOME. THE VEHICLE WOULD START, HOWEVER THE GEAR SELECTOR WOULD NOT MOVE FROM THE PARK POSITION. EVEN USING THE OVERRIDE ON THE RIGHT SIDE OF THE CONSOLE WOULD ALLOW THE VEHICLE TO MOVE FORM THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE DEALE... Read more
Incident date: Dec 16, 2010
I HAVE A 2004 MERCURY MONTEREY WAS DRIVING AND ALL THE SUDDEN TRANSMISSION WENT OUT WITHOUT WARNING. NO WARNING LIGHTS OR OTHER SHIFTING PROBLEMS. VERY HAZARDOUS. THEY WANT 4 TO 6000.00 TO REPAIR THIS IS DEFINITELY A FORD PROBLEM AND SHOULD BE REPAIRED BY THEM. I COULD HAVE BEEN KILLED AND MY PASSENGERS ONLY BY THE GRACE OF GOD WE WEREN'T. *TR
Incident date: Dec 18, 2010
I HAVE A 2010 FORD FUSION WITH 13K MILES ON IT, THAT HAS BEEN PROVIDING ME WITH TREMENDOUS AMOUNT OF HEARTACHE. THE VEHICLE WILL AUTOMATICALLY SLIP INTO RANDOM GEARS WHILE DRIVING, EVEN TO THE EXTENT OF SHIFTING FROM 6 GEAR ALL THE WAY DOWN TO 1ST. I WAS DRIVING DOWN I-17 IN ARIZONA DOING THE SPEED LIMIT OF 75MPH WHEN FOR THE SECOND TIME IT SLIPPED ALL THE WAY IN TO 1ST GEAR. BOTH TIMES THIS OCCUR... Read more
TOYOTA
COROLLA MATRIX
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 18, 2010
Incident date: Nov 11, 2010
I OWE A TOYOTA MATRIX 2005, WHICH WAS PURCHASED ON 11/2004. THE CAR CURRENTLY HAS 23,280 MILES AND HAS BEEN ROUTINELY SERVICED AT WESTCHESTER TOYOTA SINCE ITS PURCHASE. BEFORE BRINGING MY CAR IN FOR SERVICE TO WESTCHESTER TOYOTA ON 11/11/10, THE 'CHECK ENGINE LIGHT' HAD NEVER COME ON AND MY CAR WAS NOT GENERATING THE CURRENT VIBRATING NOISE. I AM NOT QUALIFIED TO DETERMINE WHETHER WT COULD HAVE... Read more
FORD
EXPLORER SPORT
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 17, 2010
Incident date: Dec 16, 2010
THE GUY BEFORE ME (AND MANY BEFORE HIM) EXPERIENCED THE SAME ISSUES I AM CURRENTLY EXPERIENCING WITH MY 2001 FORD EXPLORER SPORT: O/D OFF LIGHT BEGINS FLASHING, FEELING LOSS OF POWER AND HARD SHIFTING, ESPECIALLY WHEN TRYING TO GO FROM A COMPLETE STOP. TURN OFF VEHICLE, THEN RESTART PROBLEM GOES AWAY. THIS HAPPENS RANDOMLY, BUT MORE OFTEN IN COLD WEATHER. NOTHING COMING UP ON DIAGNOSTIC. *TR
Incident date: Dec 16, 2010
TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEAR EVERY DAY WHEN THE ENGINE IS COLD. THREE TIMES HAS CAUSED VIOLENT SHAKING OF THE VEHICLE. I WAS CLOSE TO BEING T BONED DUE TO THE SLIPPAGE ONCE AS THE CAR WOULDN'T CONTINUE ON THE PROPER ACCELERATION PATH. *TR
Incident date: Dec 2, 2010
POTENTIAL REAR END COLLISION: I OWN A 2006 MAZDA 6 VIN [XXX]. I HAVE EXPERIENCED FREQUENT TIMES WHEN I HAVE ACCELERATED ONTO THE HIGHWAY (OR ANY OTHER NEED TO AVOID A COLLISION) AND HAVE EXPERIENCED A SEVERE LOSS OF POWER/ACCELERATION. THIS COULD HAVE EASILY RESULTED IN A REAR-END COLLISION HAD THE CARS BEHIND ME NOT REACTED IMMEDIATELY. I HAVE NOTIFIED THE LOCAL DEALERSHIP AND "MAZDA CUSTOMER SA... Read more
Incident date: Dec 14, 2010
TL*THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE JERKED AND BEGAN TO FISHTAIL. THE CONTACT REALIZED THAT THE WHEELS WERE LOCKED SO HE SHIFTED INTO NEUTRAL AND ALLOWED THE VEHICLE IT TO ROLL TO A STOP. THE CONTACT SHUT THE VEHICLE OFF AND WHEN IT WAS RESTARTED, IT WOULD NOT SHIFT INTO GEAR. AFTER REPEATED RESTARTS, THE VEHICLE WAS ABLE TO BE SHIFTED AND WAS TAK... Read more
Incident date: Dec 4, 2010
TL*THE CONTACT OWNS A 2006 NISSAN FRONTIER. WHILE STOPPED AT A LIGHT, THE CONTACT TRIED TO APPLY PRESSURE TO THE ACCELERATOR PEDDLE BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE RADIATOR WHICH DAMAGED THE TRANSMISSION. THE TECHNICIAN STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more