Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Dec 26, 2010
TRANSMISSION WILL SLIP CAUSING THE CAR TO SHUDDER / SHAKE, ACCELERATION WILL NOT OCCUR WHEN NEEDED. PROBLEM IS ESPECIALLY BAD STARTING FROM 0 MPH UP A HILL, OR WHEN 2 OR MORE PASSENGERS ARE IN THE CAR. DEALER WILL NOT OFFER THE RECALL, ALTHOUGH THE SAME PROBLEM HAS BEEN ADDRESSED IN JAPAN, AS THEY HAVE SENT OUT A RECALL FOR THE SAME ISSUE OVERSEAS. *TR
Incident date: Jan 6, 2011
I HAVE A CHECK ENGINE LIGHT FOR P0401 CODE FOR CLOGGED EGE SYSTEM AND P1739 FOR THE TRANSMISSION CODE MY TRANSMISSION WAS ALREADY REPLACED THIS IS THE 2ND TRANSMISSION FROM HONDA. ON AUGUST 2010 MY CHECK ENGINE LIGHT CAME ON I TOOK THE CAR TO PEP BOYS. THEY PULLED UP THE 2 CODES P0401 AND P1739 FOR CLOGGED EGR SYSTEM AND TRANSMISSION CODE. I REPLACED THE EGR VALVE AND STILL THE SAME CODE CAME UP. ... Read more
JEEP
GRAND CHEROKEE
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 14, 2011
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE WOULD NO LONGER ACCELERATE AND CAME TO A STOP. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE IGNITION OFF. WHEN THE CONTACT RESTARTED THE VEHICLE, THE VEHICLE JERKED BU... Read more
Incident date: Aug 23, 2006
TL* THE CONTACT OWNS A 2004 HONDA ACCORD. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL CLICKING NOISE FROM THE FRONT END OF THE VEHICLE WHEN ATTEMPTING A TURN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT FOUR YEARS AFTER THE FAILURE WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE... Read more
Incident date: Dec 31, 2010
2009 KIA OPTIMA LX/EX SEDAN 4 DOOR TRANSMISSION 15,000 MILES EXTREME HARD DOWN SHIFT WHEN SLOWING TO A STOP FROM SECOND TO FIRST., ALMOST LIKE IT THROWS THE CAR INTO PARK, ENOUGH THAT IT COULD THROW YOU INTO WINDSHIELD IF NOT WEARING A SEATBELT. THE DEALER CAN NOT FIND THE PROBLEM, IT ONLY HAPPENS 20% OF THE TIME ON ICE AND SLICK ROADS IT CAN CAUSE YOU TO LOSE CONTROL OF THE VEHICLE. THIS HAS H... Read more
CHRYSLER
TOWN AND COUNTRY
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 14, 2011
Incident date: Jan 3, 2011
2007 CHRYSLER TOWN AND COUNTRY. CONSUMER STATES THAT HE IS HAVING PROBLEMS WITH THE TIRE PRESSURE MONITORING SYSTEM (TPMS). THE LIGHT WOULD ILLUMINATE AT ANY TIME EVEN WHEN THE TIRES HAD PROPER AIR. HE STATES HE HAS TAKEN IT TO THE DEALER SEVERAL TIMES. *KB THE CONSUMER ALSO STATED THE TRANSMISSION HAD TO BE REPLACED A COUPLE OF TIMES, AS WELL AS THE TORQUE CONVERTER. *JB
Incident date: Jan 14, 2011
I WAS ABOUT TO PARK THE 2006 MURANO (SL, AWD), ABOUT 3 YARDS FROM REACHING THE SPOT. THE CAR SUDDENLY ACCELERATED FORWARD AND HIT THE CONCRETE WALL HARD, DAMAGING THE FRONT BUMPER - I COULD NOT REACT TO BRAKE THE CAR IN TIME. IT'S RATHER SCARY! *TR
Incident date: Jan 3, 2011
2001 TOYOTA RAV 4. CONSUMER STATES PROBLEMS WITH COMPUTER AND TRANSMISSION *TGW THE CONSUMER STATED A FEW MONTHS AFTER THE VEHICLE WAS PURCHASED, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER TOOK THE DEALER TO TWO DEALERS WHO GAVE HIM DIFFERENT STORIES AS TO WHAT THE PROBLEM WAS. HE FINALLY TOOK THE VEHICLE TO HIS PERSONAL MECHANIC FOR THE CHECK ENGINE LIGHT. AND IT WAS DETERMINED THE OXYGEN... Read more
Incident date: Jan 8, 2011
I HAD AN HOUR DRIVE TO RETURN HOME. I HAD DRIVEN ABOUT 30 MIN WHEN I HAD TO SLOW DOWN FOR A TRAFFIC ACCIDENT. WHEN I TRIED TO GET BACK UP TO SPEED ON THE FREEWAY,, THE TRANSMISSION DISENGAGED. I HAD TO PUT IT INTO NEUTRAL AND THEN BACK INTO DRIVE TO RESUME DRIVING. THE TRANSMISSION CONTINUED TO DISENGAGE ABOUT EVERY 3 MINUTES ALL THE WAY HOME. I WAS NOT IN A GOOD AREA TO STOP, SO I CONTINUED ... Read more
Incident date: Dec 10, 2010
CAR'S TRANSMISSION NEEDS TO BE REPLACED. UPON SEARCHING THE INTERNET THE MODEL YEAR OF 2000 AND 2001 WERE RECALLED FOR THEIR TRANSMISSIONS, ALTHOUGH 2002 MODEL YEAR IS ALSO KNOWN FOR THE TRANSMISSION FAILURES. THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I HAVE ALMOST BEEN IN CAR ACCIDENTS BECAUSE OF THE FAULTY TRANSMISSION. I HAVE PLACED CALLS WITH HONDA OF AMERICA TO ADDRESS THE ISSUE AND HAVE BEE... Read more
GMC
SIERRA 1500
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 14, 2011
Incident date: Dec 19, 2010
TL* THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT WAS DRIVING UP AN INCLINE APPROXIMATELY 5 MPH AND PLOWING SNOW IN A RESIDENTIAL DRIVEWAY. WHEN THE CONTACT SHIFTED INTO REVERSE, THE VEHICLE BEGAN TO ROLL FORWARD AND THE ENGINE STALLED. THE VEHICLE CAME TO A STOP AFTER THE CONTACT APPLIED THE BRAKES REPEATEDLY. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHEN DRIVING FORWARD ON AN ... Read more
CHEVROLET
SUBURBAN 1500
(1998) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 14, 2011
Incident date: Jun 14, 2010
TL* THE CONTACT OWNS A 1998 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT INTO FOUR-WHEEL DRIVE INDEPENDENTLY. THE VEHICLE BECAME STUCK IN AUTOMATIC FOUR WHEEL DRIVE AND THE CONTACT STATED THAT THE VEHICLE FELT AS IF THE WHEELS WERE ATTEMPTING TO LOCK. IN ADDITION, THE CONTACT STATED THAT HE WAS UNABLE TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS NEITHER INSPECTED NOR REPA... Read more
Incident date: Jan 6, 2011
ON JANUARY 6, 2011 THE TRANSMISSION OF MY 2004 HONDA ACCORD V6 (WITH ~84,695 MILES) BEGAN SLIPPING. THE ENGINE WOULD REV WILDLY AT ODD TIMES WHEN I WAS NOT ACCELERATING, AND WOULD SLIP INTO NEUTRAL WHEN I WAS ON DRIVE OR REVERSE. AFTER DRIVING A FEW MILES IN CITY TRAFFIC THESE PROBLEMS WOULD GET REALLY BAD AND FINALLY THE CAR WOULD NOT MOVE AT ALL, EVEN WHEN THE CAR WAS ON AND IN DRIVE. AFTER BREA... Read more
Incident date: Nov 20, 2010
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT ALL OF THE MOTOR MOUNTS WERE FRACTURED AND WERE REPLACED. AFTER THE REPAIR, THE TRANSMISSION BEGAN KNOCKING AND SHIFTING ABNORMALLY HARD WHEN GOING FROM SECOND TO THIRD GEARS AND ALSO WHEN SHIFTING INTO REVERSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE W... Read more
Incident date: Dec 10, 2010
TL* THE CONTACT OWNS A 2001 MAZDA 626LX. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE TRANSMISSION BEGAN TO SLIP WITH SEVERE HESITATION. THE VEHICLE WAS DIAGNOSED BY TWO DIFFERENT INDEPENDENT MECHANICS WHO ADVISED THE CONTACT THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.
CHEVROLET
MONTE CARLO
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 14, 2011
Incident date: Jan 14, 2011
I HAVE A 2006 CHEVY MONTE CARLO SS WITH THE LS4 V8 ENGINE COUPLED TO THE 4T65HD TRANSMISSION. THE TRANSMISSION AI STARTING TO ACT UP, MISSING SHIFTS AND SLIPPING EVERY ONCE IN A WHILE. I UNDERSTAND THAT THERE ARE MANY OTHERS EXPERIENCING THE SAME THING. MY CAR ONLY HAS 45000 MILES ON IT AND IT HAS NOT BEEN ABUSED. *TR
Incident date: Dec 1, 2010
I HAVE A 2003 V6 HONDA ACCORD THAT HAS REACHED 100K THAT HAS A COMPLETELY FAILED TRANSMISSION. WHILE DRIVING DOWN THE FREEWAY TO WORK MY CAR VIOLENTLY DOWN SHIFTED IN WHICH I ALMOST LOST CONTROL. I IMMEDIATELY PULLED OVER AND CHECKED TO SEE IF MY CAR COULD SWITCH BETWEEN ALL THE GEARS. WHEN I FELT CONFIDENT I CONTINUED MY TRIP. THE CAR SEEMED TO DRIVE FINE TO MY DESTINATION SO AGAIN I FELT CO... Read more
Incident date: Jan 13, 2011
UNUSUAL CLUNKING NOISES WHEN STARTING IN THE COLD. SOUNDS LIKE A DEAD-BATTERY START, BUT LOUDER. CAN START CAR, BUT NOT WITHOUT THIS ODD NOISE. YESTERDAY, AFTER STARTING CAR, IT REFUSED TO ENGAGE IN ANY GEAR--EITHER REVERSE OR DRIVE. TURNED CAR OFF, RE-STARTED AND WAS THEN ABLE TO FIND A GEAR. ALSO, FIRST AND SECOND GEARS ARE NOT ENGAGING PROPERLY; THERE IS A CLUNK WHEN SLOWING DOWN AND IT I... Read more
Incident date: Sep 10, 2010
THE VEHICLE IS A 2009 CHEVY TAHOE LTZ. AT ABOUT 9000 MILES THE VEHICLE STARTED TO HAVE PROBLEMS. WHEN YOU FIRST STARTED THE VEHICLE AND DROVE IT AND HAD TO STOP IN THE FIRST 1/2 MILE OR SO, WHEN YOU TRIED TO ACCELERATE THE VEHICLE WOULD JUMP FORWARD AND THEN LOCKUP AND THE ENGINE WOULD DIE. IT DIDN'T MATTER IF IT WAS 30 DEGREES OR 60 DEGREES OUT. IT HAPPENED EVERYTIME THE STOP HAD TO BE DONE. THE ... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 13, 2011
Incident date: Jan 11, 2011
I HAVE A 2005 NISSAN PATHFINDER 4X4 SE OFF ROAD WITH 115,000 MILES . BEAUTIFUL VEHICLE BUT BEGINNING TO HAVE PROBLEMS THE FUEL GAUGE WILL GO TO EMPTY WHEN FULL , ALSO HAVING HESITATION ABOUT 40 MILES AN HOUR .I READ ABOUT THE HORROR STORY WITH RADIATOR PROBLEM CAUSING TRANSMISSION PROBLEM . I HAVE AN APPOINTMENT AT A NISSAN DEALER THIS WEEKEND FOR THE RECALL ON THE ECM SO I WILL HAVE FURTHER INF... Read more
Incident date: Nov 22, 2010
MY CAR IS A 2005 NISSAN MAXIMA THAT I PURCHASED IN NOV 2004 BRAND NEW, I AM THE ONLY DRIVER AND FOR SOME STRANGE REASON I STARTED HAVING PROBLEMS WITH THE GEARS CHANGING FROM 1ST TO 2ND, THEN IT STARTED JERKING AND FEELING LIKE IT WAS GOING TO SHUT OFF WHILE I WAS DRIVING. I TOOK IT TO THE DEALERSHIP AND WAS TOLD I NEED A NEW TRANSMISSION AND MOTOR MOUNTS (COST $4000+). I AM SO VERY UPSET BECAUS... Read more
Incident date: Feb 1, 2010
TL*THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH HE HAD EXPERIENCED DIFFICULTY WHILE DOWN SHIFTING CAUSING THE DRIVER TO LUNGE FORWARD. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING ACCORDING TO STANDARDS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jan 5, 2011
WHILE DRIVING MY 2006 FORD FUSION SE V6 WITH 6 SPEED TRANSMISSION, THE TRANSMISSION STARTED SLIPPING AT 40MPH IN A SNOW STORM AND I ALMOST LOST CONTROL OF MY VEHICLE FROM THE LOSS IN POWER. IT NOW RANDOMLY SLIPS OUT OF GEAR AT ALL SPEEDS AND DOWNSHIFTS HARD LURCHING THE CAR OUT OF THE LANE. *TR
Incident date: Jan 15, 2010
MY ISSUE STARTED LATE IN 2009. THE O/D LIGHT STARTED COMING ON AND FLASHING AND FOR A FEW MONTHS MY VEHICLE WOULD NOT SHIFT PROPERLY INTO 3RD GEAR AND OVERDRIVE. IT WOULD SLIP AND CLUNK INTO GEAR. THEN WHILE DRIVING UP HILL ON A MAIN ROAD THE TRANSMISSION COMPLETELY STOPPED WORKING. IT WOULD NOT PROPEL MY VEHICLE AND SHUT DOWN RIGHT IN THE MIDDLE OF A BUSY ROAD WHICH NEARLY CREATED A MULTI-CAR... Read more
Incident date: Jan 13, 2011
ON 01-13-2011 I WAS DRIVING MY 2007 NISSAN FRONTIER PICK UP ON PA SR 92S. BETWEEN NICHOLSON AND TUNKHANNOCK ABS AND SLIP WARNING LIGHTS CAME ON. I CALLED MY NISSAN DEALER IMMEDIATELY, EXPLAINED THE PROBLEM AND DIFFICULTIES I HAD HANDLING THE VEHICLE ON THE SNOW COVERED ROAD. I WAS TOLD THAT EARLIEST APPOINTMENT I COULD GET WAS 01-20-2011. ON MY WAY BACK, WHEN I DROVE ON ANOTHER SNOWY ROAD I APPLIE... Read more
Incident date: Dec 23, 2010
I OWN A 2001 HONDA ODYSSEY. IN JUNE '06, MY TRANNY HAD TO BE REPLACED AT 100K MILES. AT THE TIME, AMERICAN HONDA(AH) REPLACED IT FREE OF CHARGE UNDER AN EXTENDED WARRANTY PROGRAM AS I WAS ADVISED BY LANCASTER HONDA. IN A MATTER OF FEW SHORT MINUTES & COUPLE OF MILES THE TRANNY ON MY VAN BURNT UP & I NEARLY LOST MY FATHER IN A SENSELESS SITUATION CAUSED BY AH'S MISREPRESENTATION OF FACT & CARELESS... Read more
Fire
Incident date: Jan 13, 2011
I OWN A 2005 545I. I WAS PULLING INTO THE GAS STATION TO REFUEL. I BEGAN TO HIT THE BRAKE THE CAR STARTED TO JERK BACK AND FORTH AND THEN IT ACCELERATED ON ITS OWN. I BEGAN TO PUMP THE BRAKE AND THE CAR STOP SHORT OF THE MINI MART THANK GOD! AFTERWARDS A GEAR INDICATOR APPEARED AND THE CAR WENT INTO SAFE MODE AND SHUT OFF. I COULDN'T START THE CAR AND I TRIED FOR THIRTY MINUTES AND ONLY THE GEAR I... Read more
Incident date: Jan 10, 2011
TL*THE CONTACT OWNS A 2004 MINI COPPER. THE CONTACT WAS DRIVING 55 MPH IN ORDER TO PASS ANOTHER VEHICLE WHEN THE TRANSMISSION FAILED AND MADE IT DIFFICULT TO INCREASE SPEED. THE CONTACT TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES PRIOR TO THE TRANSMISSION FAILING AND WAS TOLD TO ONLY USE PREMIUM GASOLINE. THE CONTACT MADE THE CHANGE AND WITHIN A FEW MONTHS, THE TRANSMISSION FAILED. THE FAILURE A... Read more
Incident date: Jan 10, 2011
2003 FORD TAURUS TRANSMISSION WENT OUT WITH NO WARNING ON BUSY STREET, WAS LIKE IT WAS IN NEUTRAL. WAS ABLE TO COAST TO ALMOST OFF OF ROADWAY. TWO PEOPLE CAME TO AID AND PUSHED THE CAR COMPLETELY OUT OF ROADWAY. CAR HAS JUST 62,000 MILES. *TR
Incident date: Jan 3, 2011
WHILE DRIVING IN TRAFFIC WITH MY SISTER & MY YOUNG SON, WITHOUT ANY WARNING SIGNS, OUR MERCURY MONTEREY JUST QUIT. BY THE GOOD GRACE OF GOD, DIVINE INTERVENTION, ANGELS OR WHATEVER ELSE MAY HAVE INTERVENED, IT SO HAPPENED THAT WE HAD MISSED THE EXIT TO ENTER INTERSTATE 695 SO THE INCIDENT OCCURRED ON A BUSY CITY STREET INSTEAD OF THE HIGHWAY. THAT BEING SAID, WE EASILY COULD HAVE LOST OUR LIVES IN... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 13, 2011
Incident date: Mar 7, 2010
TL*THE CONTACT OWNS 2005 VOLKSWAGEN CONVERTIBLE BEETLE. THE CONTACT STATED THAT HER TRANSMISSION SHIFTS FORWARD AND DOWNWARD SHIFT ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE NOT ABLE TO DUPLICATED THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED TO GIVE $1,500 TOWARDS THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WA... Read more
Incident date: Jan 13, 2011
TRANSMISSION FAILURE ON 2005 FORD FREESTAR WITH ONLY 61,000 MILES AND ALL MANUFACTURER SUGGESTED SERVICES DONE TO STAY IN WARRANTY. DIED WITH NO FORWARD PROPULSION ON HIGHWAY. VERY DANGEROUS!!! NO WARNING SIGNS AND WAS JUST SERVICED THE WEEK BEFORE. PLEASE INVESTIGATE, AS I HAVE FOUND MANY OTHER COMPLAINTS ON THE INTERNET. THANK GOD THAT MY CHILDREN WERE NOT IN THE CAR AND THAT NO ACCIDENTS W... Read more
MERCEDES-BENZ
E350
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 13, 2011
Incident date: Dec 5, 2010
I HAVE HAD MY MERCEDES E350 FOR ABOUT 6 MONTHS. I PURCHASED USED AND THE CAR CURRENTLY HAS 70,000 MILES ON IT. I GOT A CHECK ENGINE LIGHT AND HAVE TAKEN THE CAR TO 3 MECHANICS. THE FAULT CODES COME UP AS P00017 AND P00018. THEY ARE TELLING ME I NEED TO REMOVE THE ENGINE AND REBUILD THE CAMSHAFT (ESTIMATED COST $5,000 -$6,000). I HAVE RESEARCHED THIS ON LINE AND FOUND MANY OTHER PEOPLE WITH T... Read more
Incident date: Dec 17, 2010
OUR 2004 NISSAN MURANO BROKE DOWN ABOUT 4 WEEKS AGO ON THE FREEWAY. THERE WERE LOUD GRINDING NOISES, AND WOULD NOT ACCELERATE OVER 40 MPH. IT WAS TOWED TO THE NEAREST NISSAN DEALER, AND IS STILL THERE OVER THREE WEEKS LATER. THE DEALER SAYS IT IS THE TRANSMISSION, AND THAT A NEW TRANSMISSION HAS BEEN ORDERED, BUT IS ON BACK ORDER. WE HAVE CONTACTED THE NISSAN DEALER WHERE WE BOUGHT THE VEHICLE, AN... Read more
Incident date: Sep 11, 2010
2008 ACADIA 50,000 MILES. A WHINNING NOISE FROM THE TIME I START THE CAR UNTIL THE CAR IS CUT OFF. REPAIRMAN STATED THAT THEY WERE AWARE OF THE PROBLEM AND THEY HAD NO FIX FOR IT NOW. HE TOLD ME IT WOULD BE OKAY TO DRIVE..........NOT VERY HAPPY!!!! *TR
Incident date: Dec 27, 2010
I DRIVE A 2005 HONDA ACCORD, WE NOTICED THAT THE TRANSMISSION FLUID WAS LOW SO WE ADDED HONDA TRANSMISSION FLUID. THAT'S WHEN THE CARS RPMS SHOT UP AND I WASN'T HARDLY MOVING. HONDA SAID DO A 9 QUART FLUSH, WHICH WE DID. FOR A DAY OR TWO THINGS SEEMED BETTER, THEN IT WAS FAR WORSE THAN BEFORE WITH THE RPMS AT 6,000 AND I'M ONLY GOING 30. HOPING IT WAS A PROBLEM WITH A CENSOR, WE TOOK IT TO HONDA,... Read more
Incident date: Nov 14, 2010
TL*THE CONTACT OWNS A 2002 DODGE DAKOTA. THE CONTACT STATED THAT WHEN THE TEMPERATURE REACHED THE FREEZING MARK, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT HAD TO START LEAVING THE VEHICLE IN NEUTRAL BECAUSE IT ALLOWED THE VEHICLE TO BE DRIVEN WHEN IT WAS COLD OVERNIGHT. THE DEALER STATED THAT THE TRANSMISSION FLUID AND FILTER NEEDED TO BE REPLACED BECAUSE THEY WERE CONTAMINATED. THE REP... Read more
Incident date: Nov 30, 2010
LETTER TO THE ADMINISTRATOR FROM RE PROBLEMS WITH HIS 2004 ACURA TL *TGW THE CONSUMER STATED HIS VEHICLE RECENTLY STARTED SPUTTERING DURING ACCELERATION AT LOW SPEEDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WAS LATER INFORMED THE TRANSMISSION NEEDED TO BE REPLACED. THE CONSUMER LATER DISCOVERED A RECALL HAD BEEN ISSUED FOR THE 2ND GEAR. THE CONSUMER INQUIRED ABOUT HAVING THE WORK PERFOR... Read more
Incident date: Oct 16, 2010
2004 FORD FREESTAR VAN. CONSUMER WRITES IN REGARDS TO TRANSMISSION PUMP FAILURE. *TGW THE CONSUMER STATED AS SHE WAS DRIVING, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE TRANSMISSION AND A TRANSMISSION SWITCH RANGE WAS REPLACED. *JB
Incident date: Jan 11, 2011
TL*THE CONTACT OWNS A 2002 AUDI A4. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR AND INSTANTLY CAME TO A STOP. THE CONTACT HAD NO CONTROL OF THE VEHICLE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE MECHANIC STATED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALL... Read more
Incident date: Aug 10, 2009
MY 2007 FORD FREESTYLE WAS DELIVERED IN JANUARY, 2007. IN MARCH 2008, THE TRANSMISSION WENT AND THE DEALER HAD THE FREESTYLE UNTIL THE END OF MAY, 2008. THE DEALER TOLD ME THAT "PEOPLE" WERE FLOWN IN FROM "DETROIT." THEN, IN AUGUST, 2009, THE TRANSMISSION WENT ON THE MASS PIKE AT 65 MPH. I CALLED THE DEALER AND I WAS TOLD THAT IT WAS MY RESPONSIBILITY BECAUSE THE CAR WAS OUT OF WARRANTY, BUT THE N... Read more
TOYOTA
HIGHLANDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 12, 2011
Incident date: Jan 23, 2008
TL*THE CONTACT OWNS A 2005 TOYOTA HIGHLANDER. WHILE THE CONTACT SHIFTED THE GEAR INTO THE PARK POSITION, THE TRANSMISSION BEGAN TO JERK WITH HESITATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Incident date: Nov 26, 2010
I HAVE OWNED MY 1999 FORD EXPLORER FOR ABOUT 1 YEAR. ABOUT 2 MONTHS AGO I NOTICED A DELAY WITH THE TRANSMISSION ENGAGING WHEN SHIFTING INTO DRIVE OR REVERSE. THEN ABOUT A MONTH AGO IT STARTED HAVING TROUBLE SHIFTING FROM 2ND TO 3RD GEAR AND VERY SOON AFTER THAT MY OVER DRIVE LIGHT COMES ON INTERMITTENTLY AND BLINKS WHICH MAKES THE VEHICLE SLUGGISH LIKE I AM TOWING SOMETHING. UPON RESEARCHING THIS ... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 12, 2011
Incident date: Aug 1, 2010
TL*THE CONTACT OWNS A 2005 NISSAN PATHFINDER. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD NOT SHIFT GEARS AND SPEED WOULD NOT INCREASE IN SPEED MORE THAN 20 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WAS FLUSHED. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE AND WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIANS STATE... Read more
Incident date: Jan 3, 2011
I OWN A 2001 HONDA ODYSSEY. I HAD TRANSMISSION PROBLEMS IN 2006 THAT ENDED IN THE DEALERSHIP REPLACING THE TRANSMISSION. I HAD 53,000 MILES ON IT. LAST WEEK (1/3/11), THE 2ND TRANSMISSION FAILED. I WAS DRIVING HOME FROM WORK ACCELERATING UP A HILL WHEN I LOST ALL FORWARD GEARS. I PULLED OVER TO THE SIDE OF THE ROAD AND PLACED THE VEHICLE IN PARK. ALL OF MY FORWARD GEARS WERE GONE. I WAS ABLE TO DR... Read more
Incident date: Jan 11, 2011
ALL MOTOR MOUNTS ON OUR CHRYSLER PACIFICA BROKEN AFTER ONLY 60000 MILES!!! THIS CONDITION COULD CAUSE AN UNKNOWING MOTORIST AN ACCIDENT. VERY DANGEROUS CONDITION. ALSO SAME VEHICLE HAD BROKEN GEAR SHIFT STRANDING MY FAMILY FOR HOURS AND COULD NOT BE REPAIRED WITHOUT CHANGING THE UNIT. POORLY DESIGNED AND A CONSTANT DRAIN ON OUR FINANCES. GOVERNMENT OWNED??? *TR
Incident date: Jan 1, 2011
WHEN ACCELERATING, MERGING INTO TRAFFIC, THE TRANSMISSION POPS OUT OF GEAR AND THE ENGINE WILL CONTINUE TO ACCELERATE WHILE THE CAR COASTS, AND SLOWS. THE TRANSMISSION WILL EVENTUALLY ENGAGE A LOWER GEAR WHEN IT HAS SLOWED DOWN, BUT ONLY IF YOU ARE PATIENT AND IGNORE THE URGE TO ACCELERATE AS TRAFFIC BEARS DOWN ON YOU FROM BEHIND. THIS IS TERRIBLY FRIGHTENING AND DANGEROUS AS THE VEHICLES WHICH RE... Read more
VOLKSWAGEN
JETTA
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 11, 2011
Incident date: Jul 20, 2010
MY CAR IS A 2010 VW JETTA TDI WITH DSG TRANSMISSION. I TOOK DELIVERY OF THE CAR IN JANUARY OF 2010. DURING JULY OF LAST YEAR WITH 3000 MILES ON THE CAR, I DROVE THE CAR OUT OF A PARKING LOT ON A 95 F DEGREE AFTERNOON. BY THE TIME I REACHED THE EXIT RAMP THE TRANSMISSION, WHICH WAS IN DRIVE MODE, HAD SHIFTED INTO SECOND GEAR. MY INTENTION WAS TO CROSS OVER THE NEAR LANE OF TRAFFIC INTO THE FAR LANE... Read more
Incident date: Oct 1, 2010
MY 2005 NISSAN MAXIMA STARTED JERKING ABOUT 2 AND HALF MONTHS AGO. IT WOULD START JERKING AFTER THE CAR WAS DRIVEN FOR 15 MINUTES. EVERYTIME IT WOULD REACH UP TO 20MPH OR SLOW DOWN TO 20 MPH MY CAR WOULD SLIGHTLY JERK. I TOOK IT TO MY MECHANIC SHE SAID I NEEDED TO HAVE THE MOTOR MOUNT REPAIRED WHICH I DID. IT DID NOT SOLVE THE PROBLEM. I WENT TO ANOTHER MECHANIC AND THEY FELT THE JERK ALSO. ... Read more
Incident date: Jan 10, 2011
TL*THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 30 MPH THE TRANSMISSION FAILED AND THE VEHICLE SHIFTED OUT OF GEAR; WHEN THE RPMS INCREASED IT SHIFTED BACK INTO GEAR. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILU... Read more