Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 5, 2011
DRIVING DOWN THE ROAD, MADE A LEFT TURN, TRIED TO ACCELERATE AND THE CAR ACTED AS IF SOMEONE HAD PUT THE CAR IN NEUTRAL. NO WARNING LIGHTS, NO SOUND, NOTHING TO GIVE ANY WARNING THE TRANSMISSION HAD ANY PROBLEMS. AT THIS TIME WE HAVE NOT REPAIRED THE VEHICLE BUT PLAN TO IN THE NEXT COUPLE WEEKS, THE COST WILL BE AROUND $1800 FOR PARTS AND LABOR. *TR
VOLKSWAGEN
JETTA
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 28, 2011
Incident date: Jan 27, 2011
VEHICLE TRANSMISSION WOULD NOT ENGAGE NEEDED TO TURN ENGINE OFF AND BACK ON BEFORE IT WOULD MOVE CHECK ENGINE LIGHT WOULD COME ON AND THAN OFF ON THE DAY BEFORE I TOOK IT IN FOR SERVICE IT HAPPENED EVERYTIME I STARTED THE CAR THAT DAY VEHICLE IS NOW AT DEALER AND THEY TOLD ME THEY NEEDED TECH SUPPORT FROM VW AND IT WOULD BE UNTIL NEXT WEEK BEFORE ANY THING WAS DONE. *TR
Incident date: Mar 18, 2010
I HAVE 2 ISSUES WITH MY 2002 FORD EXPLORER..THE FIRST ISSUE IS WITH THE TRANSMISSION. I BOUGHT THIS LAST YEAR AND TOOK IT BACK TO WHERE I BOUGHT IT 2 DAYS LATER AND THEY HAD THE TRANSMISSION SHOP THEY DEAL WITH LOOK AT IT AND WAS TOLD THERE'S NOTHING WRONG. WHEN I GO TO PUT IT IN DRIVE OR REVERSE THE VEHICLE WONT MOVE. ONCE I START DRIVING THE TRANSMISSION KEEPS SLIPPING AND WHEN STOPPED AT RED LI... Read more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY FOLLOWED BY THE VEHICLE VIOLENTLY JERKING AND SHIFTING GEARS. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 24,000.
Incident date: Sep 9, 2010
MY 2001 WINDSTAR HAD BEEN MAKING A SCRUNCHING NOISE EACH TIME I WENT OFF A CURB. I TOOK IT TO A TIRE PLACE AS THAT'S WHEN I FOUND THE CRACK IN THE AXLE IN AUGUST 2010. THE TIRE DEALER DIDN'T MAKE THAT KIND OF REPAIR SO I CALL FORD DEALERSHIP WHO TOLD ME TO BRING THE CAR IN AND THAT A RECALL HAD JUST BEEN ISSUED. MY CAR SAT FOR SIX MONTHS. ON 1/26/2011 THE DEALER CALLED AND SAID MY AXLE HAD BEE... Read more
Incident date: Jan 7, 2011
VOLVO V70 TRANSMISSION FAILURE FOR 2001, 2002, 2003, 2004 MODEL YEARS. *TR
Incident date: Dec 15, 2010
DROVE ABOUT AN HOUR AND THEN THE TRANSMISSION FELT LIKE IT WAS SLIPPING A BIT AROUND 65/70. HAD NEVER FELT IT BEFORE. CALLED MECHANIC WHEN WE GOT HOME WHO SAID BRING IT IN 2 DAYS LATER. WITHIN THAT TWO DAYS, THE TRANSMISSION COMPLETELY LET GO AND WE HAD TO HAVE IT TOWED TO MECHANIC. HE SAID HE FOUND WATER IN THE PAN. ENDED UP REPLACING TRANSMISSION WITH A REBUILT. GOT CAR BACK. WITHIN A WEE... Read more
Incident date: Sep 1, 2010
MY 2010 SANTA FE ON OCCASION WILL LURCH FORWARD WHEN STARTED, AND MAKES A THUD SOUND FROM THE TRANSMISSION WHEN THIS HAPPENS. THIS STARTED WHEN THE CAR HAD ABOUT 1500 MILES ON IT. THEN AT ABOUT 5000 MILES, WHEN STARTING OUT IT SHIFTS FROM 1ST TO 2ND VERY HARD, ENOUGH TO NEARLY GET A WHIPLASH AND FEELS LIKE I HAVE BEEN HIT FROM BEHIND. I TOLD THE MECHANIC AT THE DEALER AND HE SAID HE WOULD DO THE... Read more
Incident date: Jan 10, 2009
TRANSMISSION WENT AT 20,000 MILES, REPLACED 2 ABS SENSORS, GS PEDAL STICKS, FRONT DISC BRAKES WARP. *TR
Incident date: Sep 21, 2009
2002 HONDA ODYSSEY (SINGLE OWNER, PURCHASED NEW FROM DEALERSHIP IN 2002) WITH 82,829 MILES. CLUTCH CAME APART, CAUSING TRANSMISSION TO FAIL. THIS IS A KNOWN PROBLEM WITH 1999-2010 MODELS. THE TRANSMISSION HAD TO BE REPLACED BY AAMCO, AT A COST OF $3,524.39. THE HONDA DEALERSHIP WAS UNWILLING TO COMPROMISE ON THE COST AND THERE HAS BEEN A RECORD OF POOR SERVICE ASSOCIATED WITH THE DEALERSHIP. *... Read more
Incident date: Jan 22, 2011
I PURCHASED MY 06 MAXIMA WHEN IT HAD 52,000 MILES. AFTER A FEW WEEKS I NOTICED THE SHIFTING IS NOT PROPER AND SUDDEN JERKING WHEN SHIFTING IN R OR D. EVENTUALLY THE JERKING GOT WORST AND CURRENTLY AT NEARLY 72,000 MILES IT HAS GOTTEN VERY SCARY. AT TIMES I FEEL LIKE SOMEONE HAS REAR ENDED THE CAR. LAST WEEK, WHILE MAKING AN EXIT FROM A HIGHWAY THE CAR SUDDENLY ACCELERATED AND GOT OUT OF CONTRO... Read more
Incident date: May 11, 2009
TL*THE CONTACT OWNS 2001 MAZDA MPV. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED SMOKE OR STEAM AROUND THE VEHICLE. THE CONTACT WAS ABLE TO EXIT THE HIGHWAY AND CONTACTED AAA TO HAVE THE VEHICLE TOWED TO THE DEALER. THE CONTACT DID NOT KNOW WHAT CAUSED THE FAILURE. THE TRANSMISSION AND CATALYTIC CONVERTER WERE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 112,954. UPDATED... Read more
CHEVROLET
TRAILBLAZER
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 27, 2011
Incident date: Dec 7, 2010
I PURCHASED A BRAND NEW CHEVROLET TRAILBLAZER AT THE END OF 2007. SINCE THEN, I HAVE HAD MULTIPLE SERVICE ISSUES WITH THE CAR, MOST NOTABLY A FAULTY FRONT AXLE THAT HAD TO BE REPLACED. IN JANUARY 2009, MY SERVICE 4WD LIGHT CAME ON AND I COULD NOT PUT MY CAR INTO 4WD. I IMMEDIATELY TOOK MY CAR TO THE DEALERSHIP, WHO COULD NOT FIND A PROBLEM AND RETURNED MY CAR TO ME. A WEEK LATER, I WAS DRIVING... Read more
Incident date: Jan 20, 2011
ISUZU AXIOM 2002 2WD WITH 141000 MILES. WITH 115000 MILES IN 2007 ALL OF THE SUDDEN TRANSMISSION FAILED AND LEFT ME IN THE MIDDLE OF THE TORRENTIAL RAIN WITH MY WIFE AND INFANT. WE COULDN'T NAVIGATE CAR TO THE SAFETY AND WE WERE IN THE MIDDLE LANE WHEN THAT HAPPENED. IT WAS A VERY SCARY MOMENT. I HAD TO REPLACE TRANSMISSION. I HAD INSTALLED NEW TRANSMISSION AS I DIDN'T WANT TO EXPERIENCE ANYTHING ... Read more
Incident date: May 14, 2010
I OWN A 2008 HONDA ODYSSEY. THE VEHICLE WOULD VIBRATE WHILE DRIVING APPROXIMATELY 40 MPH. APPROXIMATELY 1 YEAR LATER I RECEIVED AN UNKNOWN RECALL NOTICE PERTAINING TO THE JUDDER FAILURE FROM HONDA ADVISING ME TO BRING THE VEHICLE TO AN AUTHORIZED DEALER FOR A TRANSMISSION SOFTWARE UPGRADE. THE DEALER MADE UPGRADES TO THE VEHICLE SOFTWARE. THE SOFTWARE UPGRADE WAS SUPPOSED TO REMEDY THE VIBRATION... Read more
FORD
TAURUS SHO
(1998) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 27, 2011
Incident date: Jan 27, 2011
TL*THE CONTACT OWNS A 1998 FORD TAURUS SHO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND TRYING TO ACCELERATE, THE VEHICLE WOULD NOT ACCELERATE. THE OVERDRIVE BUTTON HAD CONSTANTLY BEEN GOING ON AND OFF. THE VEHICLE HAD NOT BEEN INSPECTED NOR HAD THE VEHICLE BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 135,000.
Incident date: Jan 25, 2011
I HAVE EXPERIENCED MY SECOND CVT TRANSMISSION FAILURE ON MY 2005 FORD FREESTYLE. *TR
Incident date: Aug 25, 2010
I HAVE A 2005 NISSAN MAXIMA. AROUND 80,000 MILES THE TRANSMISSION BEGAN TO SLIP. IT WOULD REV THE RPM'S AND THEN SLAM INTO GEAR. ALSO, IT WOULD TAKE A FEW SECONDS TO GO INTO DRIVE, BUT WHEN IT DID IT WOULD SLAM INTO DRIVE JERKING THE CAR AROUND. NISSAN REFUSES TO ACCEPT RESPONSIBILITY AFTER REPEATED VISITS. *TR
Incident date: Jan 18, 2011
THE AUTOMATIC TRANSMISSION ON MY 2001 FORD ESCAPE V6 XLT SUDDENLY DOWNSHIFTED INTO SECOND GEAR WHILE DRIVING ON THE FREEWAY AT 65 MPH. I EXITED AT THE FIRST AVAILABLE EXIT, AND DROVE THE VEHICLE BACK HOME IN SECOND GEAR. PRIOR TO THE FAILURE, THE TRANSMISSION EXHIBITED NO SIGNS OR SYMPTOMS OF ANYTHING BEING WRONG WITH IT. AT PRESENT, SECOND GEAR IS THE ONLY GEAR THAT STILL WORKS IN THE TRANSMISSIO... Read more
Incident date: Aug 17, 2009
MY 2005 MAXIMA WAS VIOLENTLY JERKING, STALLING AND HARD SHIFTING FROM 2ND TO 3RD GEARS AND VICE VERSA. I KEPT TELLING NISSAN THAT SOMETHING WAS WRONG WITH MY CAR BUT THEY WOULD TAKE MAY STATEMENT SAY THEY WOULD GET BACK WHEN ME AND WHEN THEY DID THEY SAID THEY COULD NOT ASSIST ME IN ANY WAY. I TOOK MY CAR TO SEVERAL MECHANICS SPENDING 1000.00 OF DOLLARS AND NO ONE COULD FIGURE OUT THE PROBLEM. I T... Read more
JEEP
GRAND CHEROKEE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 27, 2011
Incident date: Jan 25, 2011
MY JEEP TRANSMISSION IS DEFECTIVE AND KEEPS BLOWING FILTER OFF OR SPLITTING THEM...WHEN THIS HAPPENS I AM TRAVELING DOWN THE ROAD AT 60 MPH..MY VEHICLE JOLTS AS IF I HAVE SLAMMED THE GEARS IN PARK...THIS COULD RESULT IN MAJOR INJURY IF THE WHEELS LOCK WHILE IM GOING THAT RATE OF SPEED...AFTER EXTENSIVE RESEARCH ONLINE I HAVE FOUND THAT MANY CONSUMERS WHO HAVE 05 JEEP GRAND CHEROKEE ARE HAVING THE ... Read more
Incident date: Jan 27, 2011
TRANSMISSION ON 2003 ACCORD HAS BEGAN TO FAIL. TRANSMISSION SLIPS AND OFTEN VIOLENTLY SLAMS INTO GEAR WHEN DOWN SHIFTING OR PLACING VEHICLE IN REVERSE. THE PROBLEM IS FAIRLY CONSISTENT EACH TIME THE VEHICLE IS DRIVEN. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM, AND HONDA HAS NOW TWICE CLAIMED THAT "THEY CAN'T DUPLICATE THE PROBLEM." RESEARCH HAS SHOWN THAT THIS PROBLEM IS ENDEMIC TO THE 2003... Read more
Incident date: Jan 26, 2011
THE PROBLEM THAT I'M CONCERNED ABOUT IS THE TRANSMISSION AND REAR END. FOR THE TRANSMISSION-THIS IS THE THIRD TIME FOR THIS PROBLEM WITH OUR TRUCK. HAD IT AT THE DEALER SHIP JUST AFTER THE WARRANTY WENT OUT AROUND 37,000 AN PAID A LITTLE OVER $600.00 TO FIX IT . LASTED TILL 80,000 THEM TOOK IT BACK AND PAID AROUND $200.00 TO FIX. NOW AT 136,000 AND THE TRUCK WILL NOT MOVE AT ALL. DEALER SHIP WANT... Read more
Incident date: Dec 22, 2010
BOUGHT USED ACURA MDX 2003 IN 2004 FROM CARMAX STILL UNDER MANUFACTURER WARRANTY OF 50,0000 MILES. HAVE RECURRENT TORQUE CONVERTER/ TRANSMISSION PROBLEMS. CAR PERIODICALLY GRINDS, SHUDDERS, AND HESITATES WHILE DRIVING AROUND 25-40 MPH.... CAUSING NEAR ACCIDENTS SEVERAL TIMES. REPLACED TRANSMISSION WITH REFURBISHED TRANSMISSIONS AT APPROXIMATELY 53,000 MILES IN 2006, AND AGAIN AT APPROXIMATELY 61... Read more
Incident date: Jan 25, 2011
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO HESITATE AS IF WERE RUNNING OUT OF GASOLINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC FOR THE FAILURE. THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE BEGAN ON JANUARY 25, 2011. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.
Incident date: Jan 22, 2011
2003 ACURA MDX TRANSMISSION FAILURE. VEHICLE STARTED SLIPPING OUT OF GEAR, RPMS SHOOTING UP. VEHICLE JOLTING FORWARD AND THEN LOSING POWER. WAS TRAVELLING WITH MY FAMILY WHEN SUDDENLY THE VEHICLE STARTED REVVING AND JUMPING FORWARD AND THEN BUCKING LOSING POWER. VERY DANGEROUS SITUATION ON MAIN ROAD WITH BUSY TRAFFIC. WAS TRAVELLING AT ABOUT 35MPH AT TIME OF INCIDENT. FORTUNATELY WAS ABLE TO COAST... Read more
Incident date: Jun 16, 2010
2004 NISSAN MAXIMA TRANSMISSION FAILING AFTER ONLY 60000 MILES. HAVE HAD HARD SHIFTING SINCE NEW AND NISSAN KNOWS THIS TRANNY IS DEFECTIVE. VIN NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Jan 24, 2011
2001 HONDA ACCORD TRANSMISSION FAILURE. NEED I SAY MORE? MINE HAS BEEN TERMINALLY DIAGNOSED AT 119,000 MILES. AFTER READING ABOUT THE PROBLEM, I HAVE TO FEEL LIKE ONE OF THE LUCKY ONES. MANY OWNERS ARE ON THEIR SECOND OR THIRD TRANSMISSION BY NOW. TO QUOTE A RECENT ARTICLE FROM THE NYT BLOG WHEELS: "HONDA TOLD THE SAFETY ADMINISTRATION THAT THE PROBLEM WAS THAT 'CERTAIN OPERATING CONDITIONS CAN... Read more
Incident date: Nov 5, 2010
I HAVE A 2005 BMW X5 4.4 AUTO.TRANSMISSION IS DEFECTIVE , IT TAKES AT LEAST 10 SECONDS TO GO INTO FORWARD OR REVERSE GEAR AND WILL SHIFT LATE AND BANG HARD. OCCURS ALL THE TIME RESULTING IN ALMOST GETTING HIT BY OTHER CARS BECAUSE IT TAKES SO LONG TO GO IN GEAR. MANY OTHER 2005 BMW X5 OWNERS HAVE THE SAME PROBLEMS. THERE SHOULD BE A RECALL BEFORE SOMEONE GETS INJURED OR KILLED. DEALER TELLS ME IT... Read more
Incident date: Dec 17, 2010
MY 2004 TOYOTA CAMRY BEGAN LEAKING TRANSMISSION FLUID FROM THE REAR PART OF THE TRANSMISSION WHERE THE TWO HALVES OF THE HOUSING ARE BOLTED TOGETHER. TWO MECHANICS, INCLUDING ONE WHOSE EXPERTISE IS IN TRANSMISSION REPAIR, INSPECTED THE TRANSMISSION AND SAID THAT THE TRANSMISSION'S SEAL APPARENTLY FAILED. THE VEHICLE HAS 45,000 MILES ON IT, AND STAYS INDOORS EXCEPT FOR A 12-MILE ROUND-TRIP COMMUTE ... Read more
Incident date: Dec 13, 2010
THE CAR BEGAN STALLING AND OR JUMPING AS STOP AND PULL WHEN PULLING OFF TO DRIVE. I WAS TOLD TOCHECK FLUID LEVEL THE TRANSMISSION. LEVEL WAS LOW SO I PUT SOME IN IT LASTED ABOUT TWO WEEKS. THEN IT STARTED TO HAPPEN AGAIN. WHEN I TOOK IT TO THE MECHANIC HE TOLD ME THE TRANSMISSION COOLING SYSTEM WAS CRACKED AND IT WILL COST $900 TO REPLACE THE TRANSMISSION COOLER. FORD ALSO DID THIS CUSTOMER SATIS... Read more
Incident date: Jan 25, 2011
WE PURCHASED THIS 2001 HONDA CIVIC EX BECAUSE OF THE HONDA BRAND SUPPOSEDLY BEING SO SYNONYMOUS WITH QUALITY AND LONGEVITY. IF I WOULD HAVE RESEARCHED ON THE INTERNET FOR PREVALENT PROBLEMS WITH THE 2001 HONDA CIVIC, I WOULD HAVE COME ACROSS THE "TRANSMISSION FAILURE" ISSUE AND NEVER WOULD HAVE PURCHASED THIS VEHICLE. AND I WOULD ADVISE ANYONE WHO IS THINKING ABOUT PURCHASING A 2001 - 2005 HONDA C... Read more
Incident date: Jan 21, 2011
I WAS DRIVING DOWN THE ROAD LAST WEEK AND HEARD A BIG METALLIC SOUNDING BANG. MY HUSBAND FOUND METAL PARTS IN THE ROAD. I NOW HAVE A WHOLE IN MY TRANSMISSION AND A GEAR FELL OUT OF IT. STILL WAITING TO HEAR FROM THE MECHANIC HOW MUCH THE REPAIRS WILL COST. THE CAR HAS BEEN WELL MAINTAINED. *TR
Incident date: Jan 26, 2011
I OWN A 2004 FORD FREESTAR. ON WEDNESDAY, JAN. 26,2011, I TRY TO MOVE MY VAN IN MY GARAGE, FOUND THE ENGINE STARTED NORMALLY, BUT THE VAN CANNOT MOVE.. THE GEAR LOOKED NOT FUNCTIONAL AT ALL. THE VAN WOULD NOT MOVE FORWARD AS WELL. I HAD MY MECHANIC TO TAKE A LOOK, AND HE INFORMED ME THAT THE TRANSMISSION WENT ON OUR VAN. HE SUGGESTED THAT WE HAVE IT TOWED TO THE FORD DEALERSHIP WHERE WE PURCHASE... Read more
Incident date: Jan 25, 2011
TRANSMISSION KEEPS JERKING OFF. GEARS GET STUCK. *TR
VOLKSWAGEN
JETTA
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 25, 2011
Incident date: Oct 10, 2010
2005 JETTA GLI - THE TRANSMISSION STOP WORKING BECAUSE OF AN OIL SENSOR IN THE TRANSMISSION. THE TRANSMISSION STOP WORKING COMPLETELY AND WILL STOP WORKING IN THE ROAD AND CAN CAUSE AN ACCIDENT. I REPORTED TO VOLKSWAGEN AND THEY SAID IT WAS TOO BAD YOU NEED TO FIX IT. NEED YOUR HELP ON THIS MATTER PLEASE HELP. *TR
Incident date: Jan 21, 2011
THE TRANSMISSION FAILED AND NOW IS BEING REPLACED AT A MINIMUM CHARGE OF $3500. THE TRANSMISSION MECHANIC SAID THAT NISSAN USED SHODDY MATERIALS IN ITS TRANSMISSIONS FOR THE 2006 YEAR. I LIVE IN MOUNTAINOUS TERRAIN AND SAID DEFECTIVE TRANSMISSION COULD HAVE BEEN VERY DANGEROUS. IN ADDITION, I NOTE THAT MANY WEBSITES REFER TO NISSAN VEHICLES HAVING DEFECTIVE TRANSMISSIONS. *TR
Incident date: Dec 12, 2010
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS ACCELERATING AT 30 MPH WHEN THE TRANSMISSION FAILED WITHOUT WARNING AND THE VEHICLE WOULD NO LONGER ACCELERATE. THE CONTACT WAS ABLE TO PUSH THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND THE MECHANIC STATED THAT THE FAILURE WAS NOT FROM THE TIMING CHAIN BUT HE WAS UNABLE TO DETERMINE THE EXACT CAUSE OF FAILURE... Read more
MERCURY
MOUNTAINEER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 25, 2011
Incident date: Jul 1, 2010
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE BEGAN TO EXPERIENCE A VERY HARD SHIFT WHEN CHANGING GEARS AND DRIVING ANY SPEED. THE VEHICLE WOULD ALSO SURGE FORWARD SLIGHTLY DURING THE HARD SHIFTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO STATED THAT THE GEAR SHIFT LEVER FELT ABNORMALLY LOOS... Read more
Incident date: Jan 19, 2011
2008 MAZDA CX-7WITH 40,925 MILES. AM DISABLED, RETIRED MILITARY SO TO SAVE MONEY I PEFORM OWN OIL CHANGES APPROXIMATELY EVERY 5000 TO 7500 MILES DEPENDING ON DRIVING CONDITIONS. ALWAS NEED TO ADD OIL IN BETWEEN CHANGES THOUGH NO LEAK FOUND. WAS TOLD BY MAZDA SERVICE WITHIN FIRST 6 MONTHS OF OWNING THIS VEHICLES THAT THE TURBO GETS EXTREMELY HOT AND BURNS OFF OIL. JUST BEFORE MILEAGE STATED ABO... Read more
Incident date: Jan 4, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT WAS DECELERATING FROM APPROXIMATELY 20 MPH WHEN THE VEHICLE JERKED VIOLENTLY WHILE SHIFTING FROM SECOND TO FIRST GEAR. THE FAILURE RECURRED WHENEVER THE VEHICLE DOWNSHIFTED FROM SECOND TO FIRST GEAR. THE FAILURE WAS MORE PREVALENT WHEN THE ENGINE WAS WARM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE TRA... Read more
Incident date: Jan 20, 2011
I HAVE A 2005 NISSAN MAXIMA AND THE TRANSMISSION HAS BEGUN TO SLIP OUT OF GEAR WHILE I AM DRIVING. I HAVE ALSO EXPERIENCED HARD SHIFTING WHILE DRIVING AT LOW SPEEDS. *TR
Incident date: Nov 10, 2010
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE BEGAN VIOLENTLY JERKING AND SWITCHING GEARS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED OR DIAGNOSED. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CURRENT MILEAGE WAS 111,950 AND THE FAILURE MILEAGE WAS 90,000. UPDATED 03/03/11 *BF UPDATED 03/08/11*JB
Incident date: Jan 25, 2010
TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT STATED THE VEHICLE WOULD INTERMITTENTLY JERK WHEN DRIVING AT ANY SPEED. ALSO THE VEHICLE WOULD NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURES RECURRED INTERMITTENTLY WHENEVER THE VEHICLE WAS WARMED UP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED.... Read more
MERCEDES-BENZ
ML350
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 25, 2011
Incident date: Jan 20, 2011
HELLO I LIVE IN NY AND I HAVE A 2006 ML350. RECENTLY I BROUGHT MY CAR IN FOR A CHECK ENGINE LIGHT TO MERCEDES BENZ. THEY STATE THE CAR NEEDS NEW BALANCE SHAFT AND TIMING GEARS. THE CAR ONLY HAS 46,000 MILES. THIS SHOULD NOT BE POSSIBLE. THE COST IS OVER $5,000 TO GET FIXED. MERCEDES WILL NOT COVER IT. THIS SEEMS TO BE A DEFECT PART. IN RESEARCHING THE PROBLEM I FOUND OUT I WASN'T THE ONLY WITH THI... Read more
Incident date: Jan 24, 2011
I WAS DRIVING MY EXPLORER YESTERDAY AND IT WAS ATTEMPTING TO SHIFT GEARS AND INSTEAD SOUNDED LIKE AN EXPLOSION OR A TIRE GETTING BUSTED. THE O/D LIGHT CAME ON AND START FLASHING. IT WOULD RESET ITSELF EVERYTIME THE CAR WAS RESTARTED BUT IMMEDIATELY CAME BACK ON. LATER IN THE EVENING, THE SERVICE ENGINE SOON LIGHT CAME ON. I'M NOT ONE TO WAIT AND LET SOMETHING TERRIBLE HAPPEN TO MY VEHICLES SO I TO... Read more
Incident date: Nov 14, 2009
I OWN A 2005 FORD EXPLORER. THIS INCIDENT HAPPENED IN NOVEMBER OF 2009. THE FORD EXPLORER HAD APPROXIMATELY 80,000 MILES ON IT. I PULLED INTO MY SISTER'S DRIVEWAY WHICH IS A FLAT, GRAVEL DRIVEWAY. THE FORD EXPLORER IS AN AUTOMATIC TRANSMISSION. I SHIFTED THE CAR INTO PARK AND THEN EXITED THE FORD EXPLORER. AFTER EXITING THE FORD EXPLORER, IT STARTED MOVING BACKWARDS. THE OPEN DOOR KNOCKED ... Read more
1 injured
Incident date: Nov 30, 2010
I AM THE OWNER OF A 2004 MERCURY MONTEREY MINIVAN WHICH I PURCHASED NEW. ABOUT A MONTH AGO AND LITERALLY WITHOUT ANY SIGN OF PROBLEMS, I CAME OUT OF WORK AND DISCOVERED THAT MY VAN WOULD START UP FINE BUT WOULD NOT GO INTO GEAR (FORWARD, REVERSE ETC.) I HAD THE VAN TOWED TO THE NEAREST FORD DEALERSHIP AND WAS TOLD THAT THE TORQUE CONVERTER HAD WENT OUT AND THAT IT WOULD COST ME $1600 TO REPAIR. AF... Read more
Incident date: Jan 25, 2011
2004 MAZDA 3 AUTOMATIC TRANSMISSION FAILURES. 1ST OFFENSE, IT REQUIRED A PCM VALVE/SOLENOID REPLACED., 2ND OFFENSE: TRANSMISSION LOST 4TH GEAR AND WONT SHIFT INTO 4TH GEAR. CAR IS IN A SHOP FOR DIAGNOSIS. ONLY GOES UP TO 35 MPH IF SHIFT MANUALLY AND IN 3RD GEAR, OTHERWISE IT REVS, JERKS, STALLS, ETC . *TR
Incident date: Jul 19, 2010
TRANSMISSION PROBLEM ON MY 2005 NISSAN MAXIMA. *TR