Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 1, 2011
LIKE EVERY OTHER DAY, I STARTED THE SUV A FEW MINUTES BEFORE I HAD TO LEAVE TO LET IT WARM UP BECAUSE NY IS COLD, AND THEN LEFT TO RUN SOME ERRANDS. I REALIZED RIGHT AWAY THAT THE TRUCK SOUNDED A LITTLE FUNNY WHEN ACCELERATING, SO THE RADIO WENT OFF SO I COULD LISTEN. I FOUND THAT WHEN SHIFTING FROM FIRST TO SECOND, IN THIS AUTOMATIC VEHICLE, THE OVERDRIVE WAS KICKING ON PREMATURELY. THEN THE O/D ... Read more
Incident date: Jan 21, 2011
TL*THE CONTACT OWNS A 2003 TOYOTA CAMRY. THE CONTACT WAS TOLD BY TOYOTA THAT THE VEHICLE NEEDED A NEW TRANSMISSION IN JANUARY OF 2009, BUT THEY WERE NOT TOLD WHY. A REBUILT TRANSMISSION WAS INSTALLED AND NOW THE CONTACT WAS ADVISED THAT THE TRANS AXLE FAILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS TOLD THAT THE FAILURE OCCURRED BECAUSE OF THE GEAR SHIFT BOX, WHICH CAUSED T... Read more
Incident date: Jan 20, 2011
1999 HONDA ACCORD EX. TRANSMISSION. CAR JERKS FORWARD, LOSSES POWER, ACCELERATES. THOUSANDS OF COMPLAINTS ON THE INTERNET, WHY NO RECALL? THERE IS A DEFECT IN THE MANUFACTURING YET NOTHING IS DONE!! WHY CAN A CAR MANUFACTURER GET AWAY WITH INSTALLING DEFECT PARTS WHICH ARE A SAFETY HAZARD AND THE NHTSA DOES NOTHING ABOUT IT!! *TR
CHEVROLET
SILVERADO 2500
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2011
Incident date: Jan 1, 2011
GM HAS A DESIGN FLAW ON THE TRANS COOLER LINES AND STEERING LINES THAT CAUSE THE TO LEAK. GM WILL NOT ADDRESS TO DATE. THIS OCCURS ON THE 2500HD AND 3500HD DURAMAX PICKUPS THE LINES HAVE ONLY THREE CRIMPS AND START TO LEAK IN COLD WEATHER. *TR
Incident date: Nov 29, 2009
105,626 ORIGINAL MILEAGE. COMING FROM A LONG HIGHWAY DRIVE. CAR BEGAN TO REV REALLY HIGH. TRANSMISSION WAS SLIPPING. O/D LIGHT BEGAN BLINKING. CRAWLED THE VEHICLE TO REPAIR SHOP. WAS TOLD THERE WAS A COMPLETE FAILURE OF THE TRANSMISSION. TRANSMISSION WAS REBUILT. *TR
Incident date: Nov 1, 2010
2005 TUNDRA CREW SR5 4.7L. WHEN I COME TO A STOP - THERE IS A HEAVY BUMP (LIKE SOMEONE BUMPED THE REAR END). I HAVE YET TO TAKE IT TO DEALER - I HAVE READ OTHER COMPLAINTS TO SEE IF MY ISSUE WAS LEGITIMATE. IT SEEMS OTHERS HAVE HAD THIS ISSUE. I WILL FOLLOWUP MY COMPLAINT AFTER I VISIT DEALER. *TR
Incident date: Jan 30, 2011
TL*THE CONTACT OWNS A 2005 HONDA CRV. THE CONTACT WAS TRAVELING 65 MPH, HEARD A NOISE COMING FROM THE TRANSMISSION AND THE VEHICLE STARTED TO RAPIDLY SLOW DOWN. WHEN THE FAILURE OCCURRED THE VEHICLE STARTED TO VEER DRASTICALLY TO THE LEFT CAUSING THE CONTACT CRASH INTO THE MEDIAN WALL AND THE VEHICLE TO SPIN AROUND THREE TIMES. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT NOT THE DRIVERS SIDE. THE VE... Read more
Crash
Incident date: Aug 18, 2010
THE VEHICLE QUIT MOVING IN THE MIDDLE OF AN INTERSECTION WHILE TRYING TO TURN LEFT. HAD THE VEHICLE TOWED TO A DEALERSHIP AND THE TRANSMISSION HAD TO BE REBUILT. THIS WAS NOT COVERED UNDER WARRANTY AND OCCURRED AT 61,000 MILES. WHY IS THIS PROBLEM NOT BEING ADDRESSED BY FORD. *TR
Incident date: Feb 3, 2011
2003 MAZDA MDX TRANSMISSION FAILED, AND I WAS NEARLY KILLED WHEN ANOTHER CAR BARELY MISSED HITTING (T BONING, MY CAR) MY STOPPED CAR. MY CAR WENT TO SHIFT INTO 2ND WHEN THE TRANSMISSION FAILED, WENT INTO NEUTRAL, AND CAME TO A DEAD STOP. THE TRANSMISSION FLUID HAS BEEN REPLACED TWICE IN LAST YEAR, DEALER SAID IT WAS DIRTY. THIS DIDN'T MAKE SENSE SINCE ITS A CLOSED SYSTEM. SOMETHING MUST BE BRAKI... Read more
Incident date: Feb 2, 2011
THERE WAS NO INDICATION THAT THERE WAS A PROBLEM, THE VEHICLE SUDDENLY STOPPED SHIFTING CORRECTLY, STARTED MAKING BAD NOISES, WON'T SHIFT OUT OF SECOND GEAR, AND THE OVERDRIVE LIGHT IS FLASHING SPASTIC. THE VEHICLE IS ALMOST UNDRIVEABLE, AND THIS APPEARS TO BE A SYSTEMIC PROBLEM FROM WHAT I HAVE READ. I AM ABOUT TO TAKE IT INTO A TRANSMISSION SHOP FOR DIAGNOSIS. *TR
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. THE CONTACT STATED THAT AS HE STARTED THE VEHICLE, THE BRAKE, CHECK ENGINE, AND ANTI LOCK BRAKE WARNING LIGHTS ALL ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BUT WITH VERY LIMITED POWER. THE VEHICLE WAS RESISTANT TO ACCELERATION YET THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE... Read more
Incident date: Jan 27, 2011
MY COMPLAINT IS FOR A 2004 MERCURY SABLE SL PREM WAGON WITH A 4F50N TRANSMISSION. IT HAS APPROX 18500 MILES. WHILE DRIVING CLOSE TO HOME, THE DASH 'TRANSMISSION' LIGHT CAME ON, BUT ALMOST INSTANTLY WENT OFF. I CALLED THE DEALER, WHO I USE FOR MAINTENANCE AND REPAIR. THEY ADVISED IT MIGHT HAVE BEEN A FLUKE OR NOTHING, TO SEE WHAT HAPPENED NEXT TIME. THE NEXT DAY I BACKED THE CAR OUT OF MY DRIV... Read more
JEEP
GRAND CHEROKEE
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 3, 2011
Incident date: Jan 28, 2011
JEEP GRAND CHEROKEE 2007, 25,000 MILES. SUDDENLY DECELERATES AND ALL OF THE BOXES AROUND THE GEARS PRND LIGHT UP AT THE SAME TIME. I NEED TO PULL OVER, TURN THE JEEP OFF, THEN RESTART TO REGAIN NORMAL RUNNING. THIS COULD BE A TRAGIC PROBLEM IF THE JEEP WERE TO SUDDENLY DECELERATE ON A HIGHWAY WITH A FULL LOAD OF CHILDREN. *TR
Incident date: Jan 10, 2011
IN OCTOBER, 2010 MY 2003 RAV4 STARTED ACTING SLUGGISH AND SHIFTING POORLY. IT WOULD ALMOST STALL OUT IN TRAFFIC AND SEVERAL TIMES I WAS ALMOST REAR ENDED BECAUSE THE CAR WOULD BALK SHIFTING FROM SECOND TO THIRD GEAR. I TOOK IT TO ARLINGTON TOYOTA IN PALATINE, ILLINOIS. THEY COULD FIND NOTHING WRONG. IN JANUARY, 2011 THE PROBLEM GOT WORSE. THE DEALER REFLASHED THE ECM MODULE WHICH CONTROLS THE TRAN... Read more
Incident date: Feb 3, 2011
THE CAR JUMPS/JERKS WHEN ITS PUT ON D4 DURING COLD START. TODAY WHEN I WAS DRIVIGN ON FREEWAY THE CAR WAS JERKING WHEN IT WAS SHIFTING GEARS. *TR
Incident date: Feb 1, 2011
FEBRUARY 1, 2011. 2005 FREESTAR, 110,000MILES. AS I WAS DRIVING 45MPH ON PARKWAY I ACCELERATED INTO MIDDLE LANE WHEN WITHOUT WARNING THE CAR WOULD NOT ACCELERATE. I HIT THE GAS, TACHOMETER REVVED BUT NO RESPONSE. I QUICKLY COASTED TO SHOULDER AND MANAGED TO AVOID GETTING HIT! AFTER PUTTING VAN IN PARK, I TRIED CHANGING GEARS BUT VAN WOULD NOT ENGAGE IN DRIVE OR REVERSE. NO WARNING SIGNALS A... Read more
Incident date: Aug 28, 1998
TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BECAME STUCK IN OVERDRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE MAIN CONTROL VALVE WAS DEFECTIVE; IT WAS REPLACED. THE CONTACT LATER BEGAN HAVING ISSUES WITH THE BRAKES AS THEY LOCKED UP WHEN THE CONTACT APPLIED THEM TO AVOID A DEER. THE VEHICLE CRASHED INTO THE WOODS AS A RE... Read more
Crash
Incident date: Jan 18, 2011
TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STOPPED RESPONDING TO THE ACCELERATOR PEDAL. THE DRIVER APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE FURTHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES W... Read more
Incident date: Jan 5, 2011
TL*THE CONTACT OWNS A 2007 FORD F-450. THE CONTACT STATED THAT THE TRANSMISSION HAD BEEN SLIPPING FOR MONTHS AND SUDDENLY FAILED COMPLETELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 88,104.
CHEVROLET
TRAILBLAZER
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 2, 2011
Incident date: Jan 21, 2011
NO PROBLEMS WITH MY 2003 CHEVY TRAILBLAZER PREVIOUSLY. WENT OUT TO START IT AND IT WOULDN'T GO IN REVERSE. NEEDED NEW TRANSMISSION AT A COST OF $4,000 DOLLARS. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH TRAILBLAZERS BUT IT HAS NOT BEEN ADDRESSED. *TR
Incident date: Jan 4, 2011
I BOUGHT A MAZDA 626 1998 AND IT HAD 116,000 MILES ON IT THE TRANSMISSION O/D LIGHT BEGAN TO FLASH AND THEN IT STARTED SHIFTING HARD THEN OIL STARTED TO BURN AND I HAD TO INSTALL A EXTERNAL TRANSMISSION COOLER THIS ONLY LASTED FOR A WHILE AND THEN THE TRANSMISSION SHIFTED HARD AND OIL WENT EVERYWHERE. *TR
TOYOTA
HIGHLANDER
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 2, 2011
Incident date: Jan 26, 2011
TL*THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPLIED TO BRAKES BUT THE VEHICLE BEGAN TO ACCELERATE. THE CONTACT TRIED SEVERAL WAYS TO STOP THE VEHICLE (SHIFTING INTO NEUTRAL, USING THE EMERGENCY BRAKE) BUT THE VEHICLE CONTINUED TO REV. THE TIRES ALSO WERE SPINNING. THE CONTACT SHIFTED INTO NEUTRAL AGAIN AND TURNED THE VEHICLE OFF WHICH STOPPED IT. T... Read more
Incident date: Feb 1, 2011
2000 RX300 LEXUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE REPAIR SHOP FOUND METAL IN THE TRANSMISSION FLUID. THE CONSUMER WAS ADVISED THE TRANSMISSION WAS BEYOND REPAIR AND A REBUILT TRANSMISSION WAS INSTALLED. *JB
Incident date: Apr 1, 2009
MANY TIMES AFTER OWNING MY 2005 NISSAN, I STARTED HAVING TO CRANK THE ENGINE A COUPLE OF TIMES BEFORE IT WOULD START. THIS SHOULD NOT HAPPEN ON A CAR THAT WAS ONLY 4 YEARS OLD WHEN IT FIRST STARTED HAPPENING. ALSO THE KEY GETS STUCK IN THE IGNITION WHICH IT HAS BEEN DOING FOR A COUPLE OF YEARS. NO ONE KNOWS WHAT IT IS. I JUST PUT IT BACK IN DRIVE THEN PARK TO TAKE THE KEY OUT. *TR
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 2, 2011
Incident date: Jan 15, 2010
AFTER AROUND 36000 MILES WE NOTICED THAT THE CAR WOULD SHIFT ROUGH. THE DEALER TOLD US IT WAS NOT UNDER WARRANTY BECAUSE IT HAD A LEAK. THE PROBLEM HAS PERSISTED AND WE WERE TOLD BY A TRANSMISSION SHOP THAT THE LEAK WAS NOT SEVERE ENOUGH TO CAUSE THESE PROBLEMS. IT NOW SHIFTS SO ROUGH THAT WHEN IT GOES INTO GEAR IT PULL HARD LEFT OR RIGHT WHEN IT ENGAGES. UPON DOWNSHIFTING IT ACTUALLY LUNGES FORWA... Read more
MERCEDES-BENZ
GL450
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 2, 2011
Incident date: Feb 2, 2011
I PURCHASED A BRAND NEW 2011 MERCEDES BENZ GL450 4MATIC LAST NIGHT. THE CAR HAS A KEYLESS GO SYSTEM. WHEN I WAS PULLING INTO MY DRIVEWAY WITH MY KIDS IN THE CAR THIS AFTERNOON I ACCIDENTALLY TURNED THE CAR OFF WITHOUT PUTTING THE CAR IN PARK AND BEGAN TO EXIT THE VEHICLE. I NOTICED THE CAR STARTED TO ROLL BACK DOWN MY DRIVEWAY. THE CAR NEVER WENT INTO PARK WHEN I TURNED IT OFF. RATHER IT WENT... Read more
CHEVROLET
TRAILBLAZER EXT
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 1, 2011
Incident date: Jan 15, 2010
TL*THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER EXT. WHILE THE VEHICLE WAS PARKED HE ATTEMPTED TO SHIFT GEAR OUT OF PARK POSITION AND IT SHIFTED INTO A DIFFERENT GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED HIM THAT THE GEAR SHIFT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR. THE DEALER DIAGNOSED THE FAILURE AND ADVISED HIM THAT THE GEAR SHI... Read more
Incident date: Jan 1, 2011
2004 NISSAN MAXIMA 5 SPEED AUTOMATIC: HAS SEVER TRANSMISSION PROBLEMS. SLAMS IN AND OUT OF GEAR AND GETS STUCK BETWEEN 3RD AND 4TH, 2ND AND 3RD. THERE ARE THOUSANDS OF COMPLAINTS ON THE NISSAN FORUMS DUE TO A MANUFACTURER ERROR IN THE VALVE BODIES. NISSAN WILL NOT ISSUE A RECALL AND THIS IS A SEVER SAFETY ISSUE , THE CAR CAN SLAM OUT OF GEAR AT ANY SPEED OR SHIFT DOWN A GEAR WHILE TRAVELING AT NOR... Read more
Incident date: Jan 1, 2007
TO THE BEST OF MY KNOWLEDGE THE MANUAL SHIFT BUTTON SIMPLY STOPPED WORKING. IT FAILS TO ENGAGE THE MANUAL SHIFTING MODE FOR THE VEHICLE TRANSMISSION WHICH CAUSES EXCESSIVE RPM IN THE 4-WHEEL DRIVE LOW CONFIGURATION. A LOCAL NISSAN SERVICE DEALER REVIEWED THE ISSUE AND OFFERED A FIX THAT WAS NOT GUARANTEED TO ALLEVIATE THE PROBLEM. THE INITIAL FIX WAS ESTIMATED TO BE APPROXIMATELY $500. *LN
Incident date: Feb 1, 2011
THE TRANSMISSION ON MY 2000 ACURA TL WAS REPLACED AT ABOUT 100,000 MILES. NOW AGAIN AT 157,000 MILES IT IS SLIPPING AGAIN IN SECOND GEAR JUST LIKE IT DID ORIGINALLY. THE DEALER TOLD ME THAT IT IS OUT OF WARRANTY AND I AM ON MY OWN TO PAY FOR THE REPLACEMENT OF THE TRANSMISSION AGAIN AT A COST OF APPROXIMATELY $4,000. AFTER READING ALL THE SIMILAR COMPLAINTS ABOUT THE DEFECTIVE TRANSMISSIONS IN T... Read more
Incident date: Jan 20, 2011
I OWN A 2003 FORD EXPLORER AND HAVE NEVER HAD ANY PROBLEM WITH MY VEHICLE. I DO NOT DRIVE IT HARD AND MAKE SURE THAT IT GETS THE PROPER UPKEEP. AS I WAS DRIVING DOWN THE ROAD ONE DAY MY CHECK ENGINE LIGHT CAME ON. THE NEXT DAY ON MY WAY TO WORK I NOTICED THAT THE TRANSMISSION WAS HAVING TROUBLE SHIFTING AND THE TIME I GOT HOME THAT EVENING THE TRANSMISSION WAS SHIFTING VERY HARD IF IT WOULD EVEN ... Read more
Incident date: Jan 27, 2011
IN 2005, MY 2004 FORD EXPLORER WAS PART OF A RECALL FOR THE TRANSMISSION. I TOOK IT TO FORD SERVICE AND THEY PUT SOME TYPE OF ADDITIVE. THEY TOLD ME THE PROBLEM WAS FIXED. FROM 2005 TO 2011 THE TRANSMISSION WOULD HAVE PROBLEMS, IT WOULD TURN OFF WHEN I PUT IT IN REVERSE. FURTHERMORE, WHEN I PUT THE CAR IN REVERSE IT WOULD PAUSE THEN SHIFT BACK HARD. UNFORTUNATELY, I NEVER TOOK THE CAR BACK TO FORD... Read more
Incident date: Jan 31, 2011
THE AUTOMATIC TRANSMISSION ON MY 2004 HONDA ACCORD SUDDENLY FAILED CAUSING ME TO COMPLETELY LOSE POWER ON A BUSY INTERSTATE. *LN
Incident date: Jan 28, 2011
HONDA ACCORD 2003 EX 6 CYLINDER, GREEN WITH 64K MILES TWO DAYS BACK WHILE ON MY WAY TO A RESTAURANT IN NEW YORK CITY ON 1-495 I GOT 2 MAJOR JERKS I WAS ABOUT TO BANG INTO THE CAR IN FRONT OF ME ALL THIS HAPPENED ON MY BIRTHDAY AND THEN WHEN I GOT A PARKING ON THE STREET MY CAR REVERSE GEAR STOPPED WORKING. PEOPLE WERE HONKING ON ME. I WENT TO A HONDA DEALER TODAY AND THEY SAID THE TRANSMISSION ... Read more
Incident date: Dec 27, 2010
WITH NO ADVANCED SIGNS OR WARNING (MILEAGE AT 99,930), UPON STARTING THE VEHICLE, THE TRACTION CONTROL AND SECURITY LIGHT CAME ON. THE CAR'S RPM REVVED UP AND DOWN AND WANTED TO STALL. THE FUEL GAUGE JUMPED BACK AND FORTH. THERE WAS A CONSTANT CLICKING IN THE GEAR SHIFT AND THE STEERING WHEEL LOCKED INTO PLACE WHERE I COULD NOT TURN IT. I SHUT THE CAR OFF AND RESTARTED THREE ADDITIONAL TIMES B... Read more
Incident date: Dec 17, 2010
I HAVE A 04 FORD FREESTAR THAT CONTINUES TO HAVE TRANSMISSION PROBLEMS. IT STARTED EARLY AROUND 40K. FMC SERVICE STATED 'JUST A LEAK'. REPEAT COMPLAINTS EQUALED 'NOTHING FOUND, ETC, ETC'. BEGINNING LAST YEAR IT WOULD LOSE POWER AND BACKFIRE WHILE THE TRANSMISSION WOULD NOT ENGAGE AND ALMOST CAUSED MY WIFE AND DAUGHTER TO BE BROADSIDED WHEN SHE TRIED TO PULL OUT IN TRAFFIC AND THE VAN DID NOT GO FO... Read more
Crash
2 injured
Incident date: Jan 30, 2011
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS TRAVELING DOWN THE HIGHWAY WITH THE CRUISE CONTROL ACTIVATED AT 78 MPH UP A HILL, WHEN SUDDENLY, THE ENGINE BEGAN TO REV AND THE VEHICLE STARTED TO DECELERATE QUICKLY. THE CONTACT WAS ABLE TO GET TO THE SIDE OF THE HIGHWAY WITH NO ACCELERATION BECAUSE THE TRANSMISSION HAD JUST SEEMED TO DISENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. UP... Read more
DODGE
GRAND CARAVAN
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 31, 2011
Incident date: Oct 16, 2010
TL*THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED, THE VEHICLE WOULD NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT PRESSED HARDER BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO A LOCAL ... Read more
MERCEDES-BENZ
C230
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 31, 2011
Incident date: Jan 1, 2011
2000 C230K MERCEDES. CONSUMER STATES PROBLEM WITH TRANSMISSION AND EXPRESSES DISSATISFACTION WITH DEALER *TGW THE CONSUMER STATED THERE WAS SMOKE EMITTING FROM THE EXHAUST. THE TRANSMISSION PAN WAS DISTORTED AND BENT. ALSO, THE LOW BEAM LIGHT WAS OUT ON THE DASHBOARD.
Incident date: Jan 9, 2011
TL*THE CONTACT OWNS A 2008 LINCLON NAVIGATOR. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE CAME TO A COMPLETE STOP AND JERKED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE CALIBRATION WAS REPROGRAMMED AND UPDATES WERE MADE TO THE POWER TRAIN CONTROL MODULE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. T... Read more
Incident date: Jan 28, 2011
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 55 MPH WHEN THE TRANSMISSION FAILED; THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT MOVE. THE CONTACT HAD AN OIL CHANGE AND THE VEHICLE SERVICED PRIOR TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 108,000.
Incident date: Jan 30, 2011
2005 FORD EXPLORER TRANSMISSION FAILING WITH MILEAGE OF 65K MILES! WAS TOLD BY FORD IT WOULD COST APPROXIMATELY $3500 PLUS TAX TO FIX. CALLED FMC AND WAS TOLD I HAD TO WORK IT OUT WITH THE SERVICE DEPT AT THE DEALERSHIP. NO ACKNOWLEDGMENT OF OTHER COMPLAINTS BY FMC MAIN OFFICE OR DEALERSHIP; DISMISSED NOTION OF ANY VALIDITY TO COMPLAINTS SHOWING UP ONLINE; WAS TOLD THAT THEY WOULD SIMPLY MAKE NOTE... Read more
Incident date: Jan 10, 2011
NO ADVANCED WARNING FOR AUTOMATIC TRANSMISSION FAILURE. TRANSMISSION FAILED WHILE DRIVING ON BUSY PARKWAY AT ABOUT 9:00PM AT NIGHT. VEHICLE SUDDENLY DECELERATED AND HAD NO FORWARD DRIVE. FORTUNATELY, THIS INCIDENT OCCURRED AT NIGHT IN LIGHT TRAFFIC AS IN HEAVIER TRAFFIC THE VEHICLE WOULD HAVE CERTAINLY BEEN STRUCK FROM THE REAR BY A FOLLOWING VEHICLE GIVEN THE SUDDEN AND UNEXPECTED DECELERATION... Read more
Incident date: Jan 15, 2011
LIQUID (PROBABLY WATER) INSIDE THE FRAME OF VOLVO XC90 CAUSING ELECTRICAL ISSUES. *TR
Incident date: Oct 3, 2010
TOOK MY CAR FOR CHECK ENGINE LIGHT, HARSH SHIFTING INTO REVERSE. I WAS TOLD THE ECM NEEDED REPLACING. THE ECM WAS REPLACED BUT THE PROBLEMS PERSIST. WHEN SHIFTING INTO REVERSE THE CAR LUNGES INTO GEAR AFTER A FEW SECONDS. I AM AFRAID OF BACKING INTO SOMEONE IN THE PARKING LOT. *TR
Incident date: Jan 26, 2011
2004 NISSAN MAXIMA SL WITH 5 SPEED AUTO TRANSMISSION SHIFTS HARD, WON'T DOWNSHIFT, SOMETIMES KICKS HARD, DELAYED SHIFTING AND EXHIBITS ALL OTHER SYMPTOMS OTHERS ARE COMPLAINING ABOUT HERE AND ON THE BLOGS ONLINE. SHOP WANTS $3000 FOR REBUILD, IT'S TIME TO MAKE NISSAN TAKE CARE OF ITS OBLIGATIONS. *TR
Incident date: Nov 9, 2010
I START MY CAR AND WHEN I PUT IT INTO GEAR, IT GREATLY JERKS! IT'S AWFUL! I CAN LET THE CAR SIT FOR 25 MINUTES AND THEN IT WON'T JERK ON ME LATER ON, BUT THAT SURE IS A LOT OF GAS BEING WASTED. I'VE GONE TO ALL THESE OTHER WEBSITES WHERE PEOPLE COMPLAIN ABOUT THIS HONDA AND THEY ALL SAY THE SAME. BAD JERKING! STALING ON CHANGING GEARS! DANGEROUS IF YOU PULL OUT INTO TRAFFIC AND IT STALLS ON YOU!... Read more
Incident date: Jan 28, 2011
2005 FORD FREESTAR TRANSMISSION PROBLEM - CAR JUST STALLED ON ME WHILE DRIVING AT A VERY BUSY TIME PULLING INTO A DRIVEWAY UP HILL. IN ADDITION, ANY TIME I TRIED TO PUT IT IN A GEAR IT WOULD ROLL BACK. I ALMOST HIT THE CARS/PEOPLE BEHIND ME. PLUS, I WAS BLOCKING THE MIDDLE OF THE INTERSECTION. *TR
Incident date: Jan 28, 2011
I HAVE PURCHASED SEVERAL JEEP GRAND CHEROKEES THREW THE YEARS ALL BEING AROUND THE 1997 MODEL WITH THE V8. EVERY SINGLE ONE IVE HAD HAD A A TRANSMISSION PROBLEM AND RECENTLY IM HAVING TRANSFER CASE PROBLEMS WHERE IT WILL NOT SHIFT IN 4 WHEEL DRIVE AS THE OTHER 2 I HAD SOMETHING MUST BE WRONG AND IT WINTER AND IM WITHOUT 4 WHEEL DRIVE AND MAYBE A BAD TRANSMISSION AGAIN IF U COULD LOOK INTO IT PLEAS... Read more
Crash
Incident date: Sep 15, 2010
I HAVE A 2010 HYUNDAI SANTA FE LIMITED AND WITHIN A COUPLE WEEKS OF OWNING THE VEHICLE NOTICED TRANSMISSION PROBLEMS. AT FIRST, I THOUGHT IT WAS SOMETHING THAT I WAS DOING, BUT THEN MY HUSBAND DROVE IT AND SAID THE SAME THING. BETWEEN THE SPEEDS OF 10-40 MPH, THE TRANSMISSION SHIFTS HARD BETWEEN 2ND AND 3RD GEAR AND OCCASIONALLY BETWEEN 1ST AND 2ND GEAR AS IF IT GETS STUCK. IT DOES IT WHEN UPSH... Read more