Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Aug 1, 2010
MY 2003 HONDA ODYSSEY STARTED EXPERIENCING TRANSMISSION PROBLEMS IN AUGUST 2010 AT AROUND 62,000 MILES. MOST OF THE PROBLEMS WERE OBSERVED WHEN SHIFTING FROM 2ND TO 3RD GEAR. DUE TO THE UNPREDICTABILITY IN SHIFTING, IT CREATES A HAZARDOUS SITUATION WHEN MERGING INTO TRAFFIC. *TR
Incident date: Dec 20, 2010
WHILE TRAVELING BETWEEN 70 AND 75 MPH WHEN I LET OFF THE THROTTLE MY CAR WILL DOWN SHIFT (AUTOMATIC TRANSMISSION) TO LOWER GEAR CAUSING A DANGEROUS CONDITION. IT IS LIKE HITTING THE BRAKES WITHOUT THE BRAKE LIGHT GOING ON. ALSO WHEN COMING TO STOP SIGN IT ABRUPTLY DOWN SHIFTS, I HAVE NOT BEEN HIT IN THE REAR YET BUT I AM CONCERNED. BROUGHT TO DEALER THREE TIMES DEALER DENIES CONDITION BECAUSE HE C... Read more
Incident date: Feb 11, 2011
2003 HONDA ACCORD V6: AUTOMATIC TRANSMISSION SLIPPING OUT OF GEAR; EITHER TO NEUTRAL AND REVING HIGH OR VIOLENTLY DOWNSHIFTING. IT HAS BEEN SLIGHTLY NOTICABLE FOR A WHILE BUT NOT ENOUGH TO THINK IT WAS DANGEROUS. THEN WITHIN THE PAST 2 WEEKS IT HAS BECOME MORE PRONOUNCED AND DANGEROUS. THIS OCCURED MULTIPLE TIMES ON ON THE HIGHWAY WITHIN A 15 MILES DRIVE. MULTIPLE ACCIDENTS WERE BARELY AVOIDED... Read more
Incident date: Aug 28, 2009
I PURCHASED A USED 2002 ACURA TL TYPS S. THE CARE HAD APPROXIMATELY 60,000 MILES ON IT WHEN I BOUGHT IT. THE TRANSMISSION BEGAN TO SLIP WHEN SHIFTING THROUGH MIDRANGE GEARS WITHIN A MONTH OF PURCHASE AND IS SLOWLY GETTING WORSE.
Incident date: Feb 11, 2011
I BOUGHT A USED 2004 NISSAN MAXIMA IN 2008. THE CAR HAD 42000 MILES. I TOOK IT TO A NISSAN DEALERSHIP AND THEY SAID THERE WAS A PROBLEM WITH THE POWERTRAIN AND REPLACED IT FOR FREE AS IT WAS STILL UNDER WARRANTY. THE CAR NOW HAS 93000 MILES AND THE CAR HAS BEEN JERKING FOR MONTHS. THE TRANSMISSION JUST WENT OUT ON THE CAR YESTERDAY WHEN I WAS DRIVING HOME. *TR
Incident date: Feb 12, 2011
I OWN A 2000 323I W/140K MILES. I PULLED INTO A CONVENIENCE STORE (HEAD IN). UPON LEAVING, I PUT MY CAR INTO REVERSE AND NOTHING HAPPENED. I THOUGHT MAYBE I ACCIDENTALLY PUT IT IN NEUTRAL, BUT NO. SO I PUT IT BACK INTO PARK, TURNED THE CAR OFF AND REMOVED THE KEY. I TRIED AGAIN WITH THE SAME RESULT. IT WOULD NOT GO INTO REVERSE. DRIVE WORKED JUST FINE. THERE WAS NO WARNING WHATSOEVER. NO ... Read more
Incident date: Feb 12, 2011
DRIVING AT 55MPH, TRANSMISSION SUDDENLY DISENGAGED. TRANSMISSION WOULD NOT ENGAGE AFTER STOPPING. NO FLUID LEAKS, HIGH AMOUNT METAL FLAKES IN FLUID, HIGH FLUID LEVEL (NOT CIRCULATING) ALSO SUDDEN AND SLIGHT WHINING NOISE FROM TRANS AS WELL. TORQUE CONVERTER, OR PUMP HAS GONE BAD. *TR
Incident date: Feb 10, 2001
TRANSMISSION UNEXPECTEDLY FAILED IN 1 DAY. IT WON'T SHIFT INTO ANY GEAR EXCEPT FOR PARK. *TR
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2011
Incident date: Jan 8, 2011
MY TRANSMISSION HAS NOT FAILED COMPLETELY AS OF YET, BUT I AM EXPERIENCING A LOT OF PROBLEMS WITH IT.THE CAR SHUDDERS VIOLENTLY DURING ACCELERATION. SOMETIMES MORE SEVERE THAN OTHERS. VERY NOTICEABLE LOSS OF POWER. HAD THE TRANSMISSION SERVICED AND THE FLUID WAS ALMOST BLACK AND THERE WAS A EXCESSIVE AMOUNT OF METAL OR TCC MATERIAL IN THE BOTTOM OF THE PAN. CAR JUST REACHED 65,000 MILES. *TR
Incident date: Feb 10, 2011
2001 TOYOTA RAV4 TRANSMISSION IS SHIFTING HARD AND INTO INAPPROPRIATE GEARS. WHILE ACCELERATING, THE TRANSMISSION IS NOT SHIFTING INTO A HIGHER GEAR AS IT NORMALLY DID. NOW IT HESITATES BETWEEN GEARS (NEUTRAL) AND THEN RANDOMLY SHIFTS INTO A LOWER OR HIGHER GEAR OFTEN JUMPING FROM GEAR TO GEAR UNTIL SETTLING INTO THE PROPER GEAR. THIS BEHAVIOR JUST BEGAN WITH 112K MILES. *TR
Incident date: Sep 20, 2010
OVERDRIVE LIGHT AND SHIFTING PROBLEMS. *TR
Incident date: Feb 10, 2011
TRANSMISSION SLIPPAGE WHEN ACCELARTING; JERKY TRANSMISSION; HARD SHIFTING; CHECK ENGINE LIGHT AND D-4 LIGHTS ILLUMINATING. *TR
Incident date: Feb 11, 2011
VIBRATION IN STEERING, GRINDING NOISE IN TRANSAXE, LOW TIRE PRESSURE (BY DEALER), REFUSAL TO PERFORM 3,750 MILE MAINTINCE SECDULE (DEALER REFUSED). *TR
Incident date: Feb 1, 2006
TL* THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER ADVISED THE CONTACT THAT BY REFUELING THE VEHICLE, IT COULD HAVE TRIGGERED THE LIGHT TO ILLUMINATE. LATER, THE VEHICLE BEGAN TO SHOW SIGNS OF ABNORMAL VIOLENT JERKING. THE VEHICLE WAS LATER TAKEN IN FOR DIAGNOSTIC TESTING WHERE SHE WAS INFORMED THAT THE TRANSMISS... Read more
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2011
Incident date: Jun 12, 2009
2003 VW NEW BEETLE TRANSMISSION VALVE BODY. ROUGH SHIFTING UP AND DOWN. 1ST AND 2ND.. COULD NOT BE DRIVEN SAFLEY. I HAD TO HAVE IT REPAIRED AT AAMCO. VW IS RUFUSING TO REIMBURSE ME. 4K +. *TR
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2011
Incident date: Dec 12, 2010
I DO NOT KNOW WHO TO TURN TO NOW. I HAVE BEEN EXPERIENCING PROBLEMS WITH MY 2004 VOLKSWAGEN NEW BEETLE. I PURCHASED THE CAR MARCH, 2010 AND A FEW WEEKS AGO IT STARTED ACTING UP. THE GEARS HAVE BEEN SHIFTING VERY VIOLENTLY, SO MUCH SO THAT IT FEELS LIKE SOMEONE REAR ENDED ME EVERY TIME. MIND YOU, THIS ONLY HAPPENS AFTER I HAVE DRIVEN THE CAR FOR MORE THAN 15 MILES, SO I FIGURE THAT IT'S ONCE THE ... Read more
Incident date: Feb 23, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD HESITATE BEFORE ENGAGING AND WOULD THEN JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD STALL INTERMITTENTLY WITHOUT WARNING. THE DEALER PERFORMED A DIAGNOSIS AND DETERMINED THAT THE THROTTLE BOX AND TRANSMISSION WERE DEFECTIVE. THE THROTTLE BOX WAS REPLACED AND THE COMPUTER WA... Read more
Incident date: Feb 3, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR, THE VEHICLE WOULD HESITATE AND THEN JERK ABNORMALLY. IN ADDITION, THE VEHICLE WOULD PROCEED WITH LIMITED POWER AND WOULD EXHIBIT SIGNS OF STALLING ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE NUMEROUS UNKNOWN REPAIRS WERE MADE TO THE VEHICLE BUT TO NO AVAIL. THE VIN WAS UNAVAILABLE... Read more
Incident date: Jan 15, 2011
JUST BOUGHT A 05 XTERRA FOR MY WIFE FOR X-MAS. NEEDED 4-WHEEL DRIVE DUE TO THE AREA WE LIVE AND KIDS TO BE SAFE. 3 WEEKS AFTER BUYING IT HAS STARTED TO RUMBLE AND NOT SHIFT TO OD. AT APROX. 40-60 MPH IT IS CONSTANT WHEN KEEPING AND STEADY SPEED OR WHILE CRUISE CONTROL IS ON AND AT A SLIGHT ACCELERATION. READ THOUSANDS OF COMPLAINTS WITH SAME ISSUES AND ALL HAVE HAD RADIATOR AND TRANY FLUID MIXI... Read more
Incident date: Oct 1, 2010
HAD BEEN GETTING SOME NOISES FROM THE TRANSMISSION FOR A LITTLE WHILE, BUT MECHANIC NEVER CAUGHT THE REAL ISSUE. TRANSMISSION FAILED WHILE DRIVING 100KM/H, OVERDRIVE AND 4TH GEARS NO LONGER WORKED. WAS ABLE TO MAKE IT HOME AND DO QUICK INTERNET SEARCH WHERE IT BECAME OBVIOUS THAT MY PROBLEM WAS RELATED TO ENGINE COOLANT GETTING MIXED WITH TRANSMISSION OIL DUE TO FAILED COOLER INSIDE RADIATOR. O... Read more
Incident date: Feb 6, 2011
OWNER OF A 2002 HONDA CIVIC WITH 57,471 MILES ON IT. MAINTENANCE SCHEDULE IS FOLLOWED REGULARLY. THE TRANSMISSION WENT OUT WITH NO PRIOR WARNING ON A BUSY BOULEVARD. STOPPED ONE LANE OF TRAFFIC UNTIL SOME CITIZENS GOT OUT OF THEIR CARS, RAN ACROSS 4 LANES OF TRAFFIC, AND HELPED ME PUSH IT TO WHERE IT WAS SAFE. REFURBISHED THE TRANSMISSION AND PAID A TOTAL OF $2,100.00. CONTACTED HONDA CUSTOMER SER... Read more
MINI
COOPER CONVERTIBLE
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2011
Incident date: Jan 28, 2011
I BOUGHT MY MINI COOPER TWO MONTHS AGO. IT IS A 2006 MODEL. I WAS DRIVING HOME ON THE NIGHT OF THURSDAY JANUARY 7TH WHEN I HEARD A LOUD CLUNK. I LIVE ON A CALICHE ROAD SO NATURALLY, I THOUGHT I HAD KICKED UP A ROCK OR CLUNK OF DIRT AND IT HIT THE BODY OF MY CAR. THE NEXT MORNING I HEADED OUT TO GO TO CLASS AND LESS THAN 5 MILES (I LIVE OUTSIDE OF TOWN 30 MILES, SO YES I DO A LOT OF DRIVING, BUT MY... Read more
Incident date: Feb 10, 2010
TL*THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE BEGAN TO VIBRATE AND SHUDDER. ONCE THE CONSUMER ACCELERATED UP TO APPROXIMATELY 40 MPH THE FAILURE STOPPED. THE FAILURE RECURRED WHENEVER THE VEHICLE TRAVELED AT A SPEED OF APPROXIMATELY 35 MPH. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY THE TORQUE CONVERTER. THE... Read more
Incident date: Jan 2, 2009
FEW ISSUES THAT SEVERAL PEOPLE ALSO HAVE DISCUSSED ON THE WEB: **TRANSMISSION HARD SHIFTING. STILL AN ISSUE, GARAGES AND DEALER HAVE NOT BEEN ABLE TO RESOLVE **KEY NOT COMING OUT OF IGNITION. RECENT ISSUE NOT FIXED YET. MAY BE TRANSMISSION INTERLOCK ISSUE BASED ON INTERNET DISCUSSIONS **LEAK AND WATER GETS IN CAR. GETS MY HEAT BLOWER WET AND BLOWS OUT A PART AND I ONLY HAVE OFF AND HIGH FAN... Read more
Incident date: Oct 1, 2010
2006 FORD FREESTYLE TRANSMISSION AND THROTTLE CONTROL PROBLEMS. BOUGHT THIS VEHICLE USED WITH 99K MILES, DAYS AFTER BUYING MULTIPLE PROBLEMS APPEARED. FIRST THE THROTTLE BODY FAILED, VEHICLE WOULD ACCELERATE AND DECELERATE RANDOMLY WHILE DRIVING AND IDLING IN GEAR. THE VEHICLE WAS AT DEALER FOR TWO WEEKS GETTING IT REPAIRED. THEY REPLACED THROTTLE BODY CONTROL TWICE BEFORE PROBLEM WAS ELIMINATED... Read more
Incident date: Oct 10, 2010
O/D LIGHT FLASHES FOR A FEW DAYS THEN AT AROUND 25 MPH THE GEAR SWITCHES INTO NEUTRAL AND RUNS VERY ROUGH THEN THE CAR IS THROWN FORWARD. HAD A REBUILT TRANSMISSION (WE WERE TOLD WE WERE GETTING A BRAND NEW TRANSMISSION AND PAID EXTRA FOR IT!) AT 83K MILES ON OCT 15, 2010 THEN FEB 5, 2011 THE SAME EXACT THING HAPPENS. THE DEALER CANNOT TAKE THE TRUCK FOR ANOTHER 5 DAYS AND REFUSED TO GIVE ME A L... Read more
Incident date: Feb 10, 2011
VEHICLE TRANSMISSION FAILED. FROM A STAND STILL AT A STOP LIGHT, THE VEHICLE SHOOK AND THEN JUMPED FORWARD 2 FEET AS IF BEING REAR ENDED FROM BEHIND. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS AND THE VEHICLE STARTED TO ACCELERATE. THEN THE VEHICLE MADE GRINDING NOISES, HESITATED, SHOOK, AND COMPLETELY LOST POWER TO THE WHEELS. THE FIRST INCIDENT (JUMPING 2 FEET) ALMOST CAUSED ME TO HIT TH... Read more
Incident date: Feb 10, 2011
TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT HEARD A CLANGING SOUND IN THE VEHICLE. THE CONTACT PROCEEDED TO ACCELERATE BUT THE VEHICLE WOULD NOT MOVE. THE CONTACT ATTEMPTED TO SHIFT GEARS AND THE VEHICLE WOULD NOT MOVE TO ANY GEAR. THE CONTACT WAS FORCED TO PUSH THE VEHICLE INTO A PARKING LOT. THE VEHICLE WAS GOING TO BE TOWED TO THE DEALER FOR DIAGNOS... Read more
Incident date: Feb 9, 2011
BOUGHT THE CAR NEW. SERVICED AS OUTLINED IN OWNERS MANUAL. TRANSMISSION STARTED HAVING ISSUES AROUND 70,000 MILES. I AM IN THE MILITARY AND WITH DEPLOYMENTS, WASN'T ABLE TO GET IT TO A DEALER. I HAVE CHANGED TRANSMISSION FLUID NUMEROUS TIMES TO TRY AND ALLEVIATE SYMPTOMS TO NO AVAIL. THE TRANSMISSION HAS A 2-4 SECOND DELAY GOING FROM P-D OR D-P, SHIFTS HARD IN MOST GEARS AND SLIPS OUT OF GEAR RAND... Read more
Incident date: Feb 2, 2011
TL*THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED SHE HEARD A LOUD NOISE UNDERNEATH THE DRIVERS SEAT. THE VEHICLE THEN SHUTTERED, STALLED AND WOULDN'T ACCELERATE. THE DRIVER WAS ABLE TO KEEP DRIVING, BUT COULDN'T ACCELERATE OVER 20 MPH. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE PRESSURE... Read more
TOYOTA
HIGHLANDER
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 10, 2011
Incident date: Jan 3, 2011
TL*THE CONTACT OWNS A 2011 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS PARKED THE CONTACT STATED THAT IT STARTED MOVING ON ITS OWN. THE GEAR SHIFT DOES NOT HAVE TO BE IN PARK IN ORDER TO TURN THE VEHICLE ON SINCE IT WAS TURNED OFF BY PRESSING A BUTTON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THERE WERE NO REPAIRS NEEDED AND THAT WAS THE WAY THE VEHICLE WAS DESIGNED. ... Read more
Incident date: Jan 31, 2011
I OWN A 2003 HONDA ACCORD AUTOMATIC, V6 AND IT HAS BEEN HAVING TRANSMISSION PROBLEMS FOR ABOUT A MONTH NOW AND HONDA HAS OFFERED ONLY FOR ME TO GO IN AND REPLACE MY TRANSMISSION COMPLETELY FOR $4616. THIS ALL BEGAN SPONTANEOUSLY, A WEEK AFTER I WENT IN TO HONDA TO GET AN OIL CHANGE. THE CAR WILL NOT PASS 20MPH UNLESS IF YOU STEP ON THE GAS EXTREMELY HARD, A COUPLE OF TIMES. THIS NOW OCCURS EVER... Read more
Incident date: Feb 4, 2011
CAR DOES NOT SHIFT OUT OF PARK WITH BRAKES APPLIED AND IGNITION ON. *TR
Incident date: Feb 4, 2011
WHILE TRAVELING ON THE HIGHWAY IN 2003 HONDA PILOT, GOING APPROXIMATELY 60 - 65 MPH, THE CAR VIOLENTLY SHOOK AS IF THE BRAKES HAD BEEN APPLIED. MINUTES LATER, IT HAPPENED AGAIN SO WE EXITED THE FREEWAY AND CONTINUED SLOWLY. ONCE HOME, THERE WAS A HESITATION WHEN SHIFTING TO REVERSE AND IT ACTUALLY ROLLED FORWARD FOR A FEW FEET. WE COULD HEAR IT SLIP INTO GEAR AFTER A FEW SECONDS WITH A METALLIC... Read more
Incident date: Oct 1, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY JERK AND SWITCH GEARS WHILE DRIVING AT ANY SPEED. THE DEALER WAS AWARE OF THE ISSUE; HOWEVER, THEY INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING SINCE THERE WERE NO OPEN RECALLS. THE VEHICLE WAS TA... Read more
Incident date: Nov 8, 2010
TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK WHEN THE CONTACT EXITED AND THE VEHICLE BEGAN ROLLING BACKWARDS. THE VEHICLE ROLLED OVER THE DRIVER, CAUSING SERIOUS INJURIES. THE DRIVER WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD AFTER SHIFTING THE VEHICLE INTO PARK SHE SHOULD HAVE... Read more
1 injured
BUICK
RENDEZVOUS
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2011
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 2005 BUICK RENDEZOUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED A LOUD NOISE. THERE WERE NO WARNING LIGHTS. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE FRONT WHEEL BEARINGS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN AN... Read more
Incident date: Jan 27, 2011
TL*THE CONTACT OWNS A 1999 ACURA 3.2TL. UPON SHIFTING THE VEHICLE INTO REVERSE, A LOUD CLUNKING NOISE COULD BE HEARD. THE VEHICLE WAS THEN SHIFTED INTO DRIVE AND A WHINING NOISE COULD BE HEARD BEFORE THE GEAR SET INTO DRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES... Read more
GMC
SIERRA 3500
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2011
Incident date: Jan 9, 2011
TL*THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE GETTING A SERVICE INSPECTION AT THE DEALER, THEY FOUND THAT THERE WAS A TRANSMISSION LINE LEAK. THE DEALER ADVISED HIM THAT THE LINE NEEDED TO BE REPLACED AND THAT IT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED HIM TO CONTACT NHTSA AND FILE A COMPLAINT. THE FAILUR... Read more
Incident date: Nov 16, 2010
CVT TRANSMISSION FAILURE IN MY FREESTYLE 2005 AT 83000 MILES. THE CAR HAS GONE INTO A "SAFE" TRANSMISSION MODE OR JUST STOPPED ALMOST EVERY MONTH FOR 6 MONTHS. FORD WANTED $ 6500 TO PUT IN AN ENTIRELY NEW TRANSMISSION. I TOOK IT TO A TRANSMISSION SHOP AND THEY REBUILT IT. SAME PROBLEM IS HAPPENING AGAIN. FORD NEEDS TO ADDRESS THIS WITH THE TRANSMISSION MANUFACTURER AND FIGURE THIS OUT OR PUT O... Read more
Incident date: Dec 9, 2010
TL*THE CONTACT OWNS A 2005 NISSAN FRONTIER SE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE RADIATOR RUPTURED. THE TRANSMISSION ALSO BEGAN SLIPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE RADIATOR AND TRANSMISSION NEEDED TO E REPLACED AS THE ANTIFREEZE MIXED WITH THE TRANSMISSION FLUID. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEA... Read more
JEEP
GRAND CHEROKEE
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2011
Incident date: Feb 9, 2011
WHILE STUCK ON ICE IN OUR DRIVEWAY, MY WIFE WAS CONCERNED ABOUT BACKING DOWN THE DRIVEWAY TO RETRY GETTING TO THE HOUSE, SHE HAD THE 2008 JEEP GRAND CHEROKEE IN PARK, I WENT TO ASSIST IN BACKING DOWN THE DRIVEWAY, SHE HOPPED OVER THE CONSOLE AND HIT THE GEARSHIFT WITH HER LEG OR FOOT THE JEEP GEARSHIFT THEN WENT FROM PARK, INTO REVERSE WITHOUT THE BRAKE BEING DEPRESSED AS IS THE DESIGN, THE JEEP R... Read more
Crash
2 injured
Incident date: Jan 30, 2011
2010 FUSION SE L2.5L FWD-TRANSMISSION LEAKS OIL AT THE DRIVER SIDE HALF SHAFT SEAL. ITS ZERO OUT AND & THE GROVE BOX MANUAL HAS NO SUB FREEZING PROCEDURE TO CHECK THE ATF. AFTER 2 DAYS OF OWNERSHIP I CONTACTED FORD SERVICE AND THEY WERE UNAWARE OF ANY TSB'S FOR THIS PROBLEM. AFTER SOME GOOGLING I FOUND 6 OR SO TSB'S ON THIS 6F35 TRANSMISSION AND MANY CUSTOMER COMPLAINTS CHRONICLED IN FORUMS. EVE... Read more
Incident date: Feb 9, 2011
I PURCHASED A 2007 JEEP COMMANDER IN 10/10 WHILE DRIVING IT I HAVE NOTICED IT HESITATES AT TIMES. WHILE DRIVING THE CAR TODAY 02/09/11 IT WOULD NOT ACCELERATE ABOVE 40 WHILE I WAS ON AN ON RAMP. LUCKY THERE WAS LITTLE TRAFFIC AND I WAS ABLE TO PULL OVER SAFELY. I AM TAKING IT TO THE DEALER TOMORROW. I DO NOT HAVE WARRANTY ON IT AS I HAD BOUGHT IT USED. THIS NEED TO BE RECALLED AND REPAIRED BY... Read more
Incident date: Feb 9, 2011
TRANSMISSION FAILURE. SERVICE BULLETIN #05-010/10 ISSUED 8/6/2010. I TOOK IT IN TO HAVE THE SAME SYMPTOMS THAT IS STATED IN THE BULLETIN AND THEY SAID THE FLUID WAS A LITTLE LOW SO THEY PUT A QUART IN TODAY. WHEN I WAS DRIVING HOME THE TRANSMISSION BLEW UP. PLEASE CHECK THE FORUMS THERE IS A LOT OF GOOD INFORMATION ON THOSE SITES. THE ONLY PROBLEM IS THE THE INFORMATION DISAPPEARS QUICKLY. I... Read more
Incident date: Jan 24, 2011
SHUDDER IN TRANSMISSION; TORQUE CONVERTER PROBLEM. THIS OCCURS AT 1500 TO 2000 RPM AND AROUND 35 TO 40 MPH. HONDA DEALER WANTED $4500 TO REPLACE BOTH THE TORQUE CONVERTER AND TRANSMISSION. *TR
MERCEDES-BENZ
ML350
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2011
Incident date: Jan 4, 2011
POWER STEERING FLUID LEAK. *TR
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2011
Incident date: Oct 27, 2010
PURCHASED 2005 NISSAN PATHFINDER. STILL OWE ON FINANCING. I HAD AN ISSUE ABOUT 2 MONTHS AGO WHERE I HAD THE RADIATOR AND TRANSMISSION REPLACED AS A RESULT OF FAULTY RADIATOR. I SPENT WELL OVER 4500 TO REPLACE THE TRANSMISSION AND RADIATOR AND WOULD LIKE TO SUBMIT MY CLAIM FOR THE CLASS ACTION LAWSUIT PENDING. I WILL NEVER PURCHASE A NISSAN AGAIN. *TR
JEEP
GRAND CHEROKEE
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 8, 2011
Incident date: Nov 2, 2010
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FAILED TO ACCELERATE AND ALL OF THE WARNING LIGHTS ON THE DASH BOARD WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE SHIFT MODULE WOULD NEED REPLACING. THE MECHANIC ADVISED THAT THERE WAS NO GUARANTEE THAT THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS NOT REPA... Read more
Incident date: Jul 15, 2009
DURING NORMAL OPERATION OF OUR 2004 FORD FREESTAR, THE VEHICLE CEASED MOVEMENT DUE TO A CATASTROPHIC FAILURE OF THE AUTOMATIC TRANSMISSION, REQUIRING REMOVAL AND REPLACEMENT OF THE TRANSMISSION AT APPROXIMATELY 75,000 MILES. THE MAINTENANCE GARAGE (A FORD DEALER) COULD NOT DETERMINE THE EXACT CAUSE OF THE FAILURE, BUT NOTED THE PRESENCE OF A SIGNIFICANT AMOUNT OF METAL SHAVINGS WITHIN THE FLUID E... Read more