Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 22, 2011
WHILE DRIVING WITH CRUISE CONTROL SET AT 60 MPH AND TRANSMISSION IN THE DRIVE POSITION, THE VEHICLE SUDDENLY DOWN-SHIFTED INTO 4TH GEAR AND HELD THAT POSITION WITHOUT SHIFTING MANUALLY OR AUTOMATICALLY. THE SUDDEN SHIFTING OF THE TRANSMISSION WOULD BE SIMILAR TO REVVING AN ENGINE IN NEUTRAL AND THEN SHIFTING INTO DRIVE WITH THE RPM'S VERY HIGH AND THE SENSATION WAS A LOUD THUD/THUMP SOUNDING LIKE... Read more
Incident date: Feb 12, 2011
I AM THE ORIGINAL OWNER OF THIS VEHICLE,AND I HAVE HAD THE SAME PROBLEM OCCUR TWICE. THE FIRST TIME WAS AT ~30K MILES ON A LOCAL ROAD. THE SECOND WAS AT ~65K MILES ON THE INTERSTATE. BOTH TIMES I WAS ON A GENTLY INCREASING SLOPE AND SUDDENLY LOST DRIVE POWER. IN THE FIRST CASE, I DID NOT HAVE ENOUGH SPEED (~25 MPH AT FAILURE) AND THUS TIME TO REACT TO GET THE VEHICLE TO A SAFE POSITION. I WAS ... Read more
Incident date: Feb 22, 2011
TRANSMISSION ROUGH AND NOISY STARTING ON 35 MPH. IT NEEDS A TORQUE CONVERTER AND TRANSMISSION REPLACED. THESE CAR IS BECOME DANGERS TO DRIVE, YOU DON'T KNOW WHAT TO EXPECT ANY MOMENT. THIS SHOULD BE A RECALL DUE TO MANY MANY OTHER OWNERS HAVING THE SAME ISSUE. I JUST CALL ACURA CUSTOMER SUPPORT AND THEM SAD THAT I HAVE TO PAY FOR AN ESTIMATE ($200-300) AND THEN ($3000) FOR WORK WHICH SHOULD BE D... Read more
Incident date: Feb 12, 2011
PURCHASED USED AUDI 2007 A6 WITH 30K MILES AND MANUFACTURER WARRANTY. CAR STARTED JERKING AND STALLING ON ACCELERATION. TOOK TO DEALER 3 TIMES, EVERY TIME THEY SAY THEIR HANDS ARE TIED BY "AUDI CORPORATE" AND ALL THEY CAN DO IS CLEAN THE VALVE OR CHANGE THE FLUID. ONE DAY MY WIFE WAS TRYING TO ACCELERATE ONTO THE FREEWAY ON AN ONRAMP. THE CAR SUDDENLY STARTED JERKING WITH NO ACCELERATION, SH... Read more
Incident date: Mar 1, 2010
V-6 ENGINE, PURCHASE CAR WITH APPROX 30,000 MILES. ENGINE CONSUME ONE QT OF OIL EVERY 1400-1500 MILES. USE MOBIL ONE 5W30 AS RECOMMENDED. NO LEAKS, ENGINE DOESN'T APPEAR TO SMOKE. WORD FROM DEALER; ANYTHING FROM ITS NORMAL, OR IT WILL COST ABOUT $100.00 TO CHECK IT OUT, MAY COST $3000.00 TO ???? TO HAVE IT FIX. *TR
Incident date: Jan 1, 2011
2005 NISSAN MAXIMA IS HAVING JERKING/SLAMMING SHIFTING PROBLEMS FROM PARK TO DRIVE TO REVERSE, AND BACK, ETC. NOT SMOOTHLY SHIFTING INTO GEARS BESIDES THE JERKING. ALREADY TOLD BY NISSAN TO REPLACES MOUNTS AND FLUID, AND HAVE DONE SO AND EXPENSIVE FOR THAT... BUT STILL HAVING PROBLEM AND I'VE READY MANY, MANY FORUMS ON VARIOUS WEBSITES OF PEOPLE HAVING THE SAME PROBLEMS AND MANY HAVING TO REPLAC... Read more
Incident date: Jan 3, 2011
JEEP COMMANDER GETS HARD JOLT, AS IF BEING HIT FROM BEHIND, AND ENGINE "DIES". NO LIGHTS ON DASH, JUST WON'T GO. ENGINE DOESN'T REV. TACH AT 0 REGARDLESS OF AMOUNT OF ACCELERATOR. YOU CAN PUT IT IN PARK AND IT WILL START AGAIN. THIS HAS HAPPENED ON SEVERAL OCCASIONS, I HAVE HAD IT IN THE SHOP ON NUMEROUS OCCASIONS, ALWAYS WITH THE REPORT OF NOTHING IS SHOWING ON THE COMPUTER REPORT. I HAVE SPEN... Read more
Incident date: Feb 18, 2011
MY TOYOTA RAV4, 2002, BEGAN SHIFTING HARD, CLUNKING INTO GEAR, AND ACCELERATING PRIOR TO SHIFTING ON ITS OWN. I TOOK THE CAR TO A TOYOTA DEALER WHO HAS TOLD ME THAT THIS ISSUE IS NOT COVERED FOR ALL VIN NUMBERS OF RAV4'S SOLD. WE SHALL SEE IF HE IS CORRECT AS I TOLD HIM THAT THE ARTICLE FROM THE NY TIMES SURE LOOKS LIKE IT COVERS ALL RAV4'S BETWEEN 2001 AND 2003. *TR
Incident date: Feb 14, 2011
AT ABOUT 77,800 MILES OUR 2004 MAXIMA 3.5 SE WAS JERKING AS IT AUTOMATICALLY SHIFTED FROM GEAR TO GEAR. IT STARTED VALENTINES DAY. THE CAR DOES NOT SHIFT CORRECTLY, AND WHEN IT DOES SHIFT THE JERK IS SO SEVERE THAT IT FEELS LIKE IT COULD GIVE YOU WHIP LASH. I AM VERY UNSATISFIED WITH THIS MAXIMA, FOR A CAR OF THIS CALIBER THIS WAS NOT MY EXPECTATION. WITH ALL THE COMPLAINTS ABOUT THE TRANSMISSION... Read more
Incident date: Feb 21, 2011
I HAVE BEEN COMPLAINING ABOUT THE SENSORS IN MY 2008 SUZUKI FORENZA FROM THE FIRST WEEK I BOUGHT IT. THERE HAS BEEN ONE PROBLEM AFTER ANOTHER AND THE WARRANTY IS BOGUS. THIS COMPANY HAS RIPPED OFF TONS OF CONSUMERS WHICH IS PROBABLY WHY THEY DECIDED TO NOT MAKE THIS CAR ANYMORE. I AM NOW HAVING PROBLEMS WITH MY TRANSMISSION SENSOR WHICH CAUSES MY CAR TO JUMP OUT OF GEAR WHILE DRIVING. THE OTHER DA... Read more
FORD
EXPLORER SPORT TRAC
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 21, 2011
Incident date: Feb 21, 2011
TRANSMISSION WENT OUT AT 89,000 MILES. THIS IS THE SECOND FORD I'VE HAD THAT THE TRANSMISSION WENT OUT AT 89,000. I HAVE ALSO HAD SEVERAL BRAKE ISSUES THAT FORD REFUSED TO ADDRESS AFTER EXTENDED WARRANTY EXPIRED. *TR
Incident date: Dec 31, 2010
HONDA 2006 CR-V TRANSMISSION PROBLEM. TRANSMISSION HAD TO BE REPLACED. AFTER DISCOVERING THE PROBLEM, THE PROBLEM BECAME SEVERE WITHIN 3 WEEKS. HONDA OVERCHARGED FOR THE TRANSMISSION REPAIR AND REPLACED THE TRANSMISSION WITH A REBUILT TRANSMISSION RATHER THAN A NEW ONE. AFTER READING THE HONDA COMPLAINTS SITE, I DISCOVERED THAT HONDA OWNERS WHO HAVE HAD THEIR TRANSMISSIONS REPLACED ARE HAVING ... Read more
Incident date: Feb 19, 2005
2005 FORD FREESTAR 62,665 MILES. TRANSMISSION WENT WHILE DRIVING WITH NO WARNING. AFTER RESEARCHING THIS REPAIR WILL COST BETWEEN $2500 AND $3500 DOLLARS U.S. LOST ALL POWER CONTROL TO THE VEHICLE. GOING UP HILL STARTED TO ROLL BACKWARDS ONLY OPTION WAS TO STOP. *TR
Incident date: Feb 14, 2011
I BOUGHT A USED 2003 EX FROM CARMAX IN 2006 WITH 36K MILES ON IT. IT NOW HAS 82K MILES ON IT. WE HAVE TAKEN GOOD CARE OF IT AND ALWAYS SERVICED IT AT A HONDA DEALER. A MONTH AGO WE OCCASIONALLY STARTED TO FEEL BUMPY SHIFTING OF THE GEARS BETWEEN 20-40 MPH. THE PROBLEM SLOWLY WORSENED AND THE CHECK ENGINE LIGHT CAME LAST WEEK. I GOT INTO THE SERVICE CENTER TO GET IT CHECKED UP AND WAS TOLD THAT I N... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 20, 2011
Incident date: Jan 26, 2011
2005 VOLKSWAGEN NEW BEETLE CONVERTIBLE [XXX] PURCHASED IN THE FALL OF 2004; MULTIPLE REQUESTS FOR SERVICE TO DEALER GOSSETT VOLKSWAGEN / MEMPHIS, TN REGARDING HARD SHIFTING TIPTRONIC AUTOMATIC TRANSMISSION STARTED REPORTING THIS JAN 2005 AT 198 MILES BUT I HAVE RECENTLY DISCOVERED THAT THE SERVICE ADVISOR WAS NOT RECORDING MY COMPLAINT, DESCRIBING VISITS AS "30 DAY INSPECTION"; ONLY DOCUMENTATION... Read more
Incident date: Oct 20, 2010
2003 HONDA PILOT (AUTOMATIC TRANSMISSION) HAS A SHUDDER IN THE TRANSMISSION BETWEEN 29-49 MPH. THE SHUDDER WAS FIRST NOTICED WHEN THE ODOMETER HAD ABOUT 130K MILES. WE WERE TOLD TO CHANGE THE TRANSMISSION FLUID, BUT WE HAD RECENTLY HAD THE TRANSMISSION SERVICED AT HONDA DEALER. IF YOU EASE OFF THE GAS THE SHUDDER WILL STOP. IT ONLY LASTS FOR A FEW SECONDS, BUT IT IS VERY NOTICEABLE SHAKE. WE ... Read more
Incident date: Feb 21, 2002
TODAY IS 2/21/2011 AND JUST HAD THE CRAP SCARED OUT OF ME, THREE CHILDREN (AGES 4, 2, AND A 10 MONTH OLD) AND 4 OTHER VEHICLES WHEN GUESS WHAT---MY TRANSMISSION BLEW THE SERVO PLUG!!!! GEE IMAGINE THAT ANOTHER PIECE OF JUNK THAT CHINA/JAPAN OR WHATEVER YOU CALL THEM PEOPLE, ASSEMBLED!!! THANKS AGAIN FORD FOR SELLING OUT!!! FORD CEO'S WHOM I'M SURE ARE FILTHY RICH ARENT TRUE AMERICAN PEOPLE OTHERWI... Read more
PONTIAC
GRAND PRIX
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 20, 2011
Incident date: Feb 10, 2011
AFTER COMING TO A COMPLETE STOP THEN ACCELERATING THE TRANSMISSION HAS A 'SHUDDER'. OCCURS A FEW TIMES A MONTH. NOTHING HAD BEEN DONE TO FIX THE PROBLEM. CAR ONLY HAS 36,300 MILES ON IT. ORIGINAL TRANSMISSION FLUID AS WELL. *TR
Incident date: Feb 18, 2011
ON FEBRUARY 18TH, 2011 MY 2003 HONDA ACCORD V6 EX-L SPORADICALLY AND ERRATICALLY STARTED TO DOWN SHIFT. FROM THAT POINT TOTAL LOSS OF DRIVE OCCURRED WITHIN 10 MINUTES. PREVIOUS TRACTION CONTROL WARNING LIGHT STAYED ON A WEEK PRIOR TO THIS HAPPENING. ALSO A VERY HIGH PITCHED WHINING OR GRINDING OCCURRED A FEW DAYS PRIOR (THOUGHT IS WAS MY FRONT BRAKES). CURRENTLY VEHICLE IS AT CERTIFIED HONDA DEA... Read more
PONTIAC
GRAND PRIX
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 20, 2011
Incident date: Feb 17, 2011
2007 GRAND PRIX GXP CAR KEPT TRIGGERING ENGINE LIGHT AND TURNED OUT TO BE CODES P0700 AND P0843. 135K TRANSMISSION WAS REBUILT BECAUSE REVERSE HAD GONE. NOW @ 193K TRANS IS BACK TO THE CODES AND NOW SLIPPING. I'VE HAD MY 99 GRAND PRIX GTP FOR 8 YEARS AND NEVER HAD TO DUMP A TRANS INTO IT OR MOTOR INTO IT AND ITS AT 176K MILES RUNNING HARD. THE TRANS FOR THIS VEHICLE NEEDS TO BE REDONE. *TR
Incident date: Feb 3, 2011
I HAVE A 2006 FORD FREESTYLE AND I AM HAVING PROBLEMS WITH THE CVT TRANSMISSION MAKING A TAPPING NOISE. I TOOK THE CAR TO THE DEALER AND WAS TOLD THE INSIDE OF THE TRANSMISSION WAS FALLING APART AND IT WOULD COST ME 5800 DOLLARS TO HAVE IT REPAIRED HAS THERE BEEN ANY OTHER PROBLEMS LIKE THIS OR ANY RECALLS FOR THE FORD CVT TRANSMISSION HELP I HAVE BEEN HAVING PROBLEM WITH THE CAR LUNCHING FORWARD ... Read more
Incident date: Feb 15, 2011
I WAS DRIVING MY 2003 FORD EXPLORER XLT V6 4.0L ON I40W, WHEN ALL OF A SUDDEN THE VEHICLE BEGAN TO DECELERATE WHILE THE RPMS WERE CONSTANTLY GOING UP. THIS PUT ME IN THE INTERSTATE WITH NO POWER AS THE GEARS WEREN'T SHIFTING. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND THEY PUT IT ON THE DIAGNOSTIC MACHINE AND TOLD ME THEY REALLY DIDN'T KNOW WHAT WAS WRONG WITH IT AND THAT THEY WOULD HAVE TO BREAK T... Read more
Incident date: Nov 15, 2008
THE TRANSMISSION WENT OUT SEVERAL MONTHS AFTER THE WARRANTY EXPIRED AND THE COMPANY DID NOTHING TO ADDRESS THIS...THE CAR WAS ONLY 5 YEARS OLD WHEN THIS HAPPENED AND WE HAD TO GET A NEW TRANSMISSION. *TR
JEEP
GRAND CHEROKEE
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 19, 2011
Incident date: Feb 19, 2011
WHEN MY 2007 JEEP GRAND CHEROKEE IS IN DRIVE, THERE IS A LOSS OF POWER. THE CHECK-ENGINE LIGHT COMES ON, AND IT'S AS IF THE CAR DOESN'T KNOW WHETHER IT'S IN DRIVE, NEUTRAL, REVERSE, ETC. THE DEALER SAYS I NEED A ELECTRONIC SHIFT MODULE TO THE TUNE OF $600+. AFTER LOOKING INTO THIS, I SEE IT IS A PROBLEM WITH MANY JEEP GRAND CHEROKEES. I AM LOOKING INTO GETTING JEEP TO TAKE RESPONSIBILITY FOR THE F... Read more
Incident date: Feb 18, 2011
AT LESS THAN 87,000 MILES, MY 2004 HONDA ODYSSEY NEEDS A NEW TRANSMISSION. ONE MONTH AGO, THE HONDA DEALER PERFORMED A TRANSMISSION SERVICE ON THE CAR AS ROUTINE MAINTENANCE AND THEN IT STARTED SLIPPING WITHIN 3 WEEKS. I HAVE READ THAT COUNTLESS OTHER PEOPLE HAVE HAD THE SAME ISSUE WITH 1999-2004 ODYSSEYS AND THAT THE WARRANTY WAS EXTENDED ON 1999-2001 MODELS. MY 2004 HAD A RECALL THAT SUPPOSED... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 19, 2011
Incident date: Feb 15, 2011
VOLKSWAGEN BEETLE, 2005 MODEL WITH 105,000 MILES. TRANSMISSION FAILING CAUSING HARD SHIFTING AND SLIPPING GEARS RESULTING IN CAR LURCHING, SUDDEN DOWN SHIFTS AND PAUSING UNEXPECTEDLY IN TRAFFIC. CAUSED REAREND IMPACT WHEN VEHICLE FAILED TO ACCELERATE. AS TOLD BY THE VW DEALER THIS IS A VERY COMMON PROBLEM WITH THE NEW BEETLE 6SPD TIPTRONIC TRANSMISSION, ONE THAT VW WILL NOT ADMIT NOR CORRECT. I H... Read more
Crash
Incident date: Dec 22, 2010
I HAVE A 2004 TAURUS WHICH WITHOUT WARNING JUST COASTED WHILE ON THE INTERSTATE. PROBLEM IDENTIFIED AS TRANSMISSION PROBLEM. AFTER SEARCHING WEB NOTED A WEB SITE AUTOBEEF.COM IN WHICH THERE WERE OTHER SIMILAR COMPLAINTS. I HAVE ALSO DISCUSSED WITH ANYONE WHO I NOTE TO HAVE A TAURUS DURING THE YEARS 2003-2005 AND ALL OF THEM HAVE HAD TO HAVE TRANSMISSIONS REPLACED BECAUSE THEY SUDDENLY WENT OUT.... Read more
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 18, 2011
Incident date: Feb 6, 2010
TRANSMISSION SHUDDER AT CRUISING SPEEDS. DELAY WHEN LEAVING FROM DEAD STOP. CAR SLAMS INTO GEAR HARD. GRINDING/CRUSHING SOUND. *LN
Incident date: Feb 17, 2011
2011 KIA SORENTO. PUSH BUTTON START. INTERMITTENTLY YOU HEAR A THUD AND SOMETIMES THE ENTIRE VEHICLE JERKS FORWARD. ALSO HAVE NOTICED WHEN I TURN VEHICLE OFF A SHUTTERING NOISE COMING FROM THE RIGHT REAR SIDE CAR. VERY DISAPPOINTED WITH MILEAGE ON THIS VEHICLE ALSO. HAD TO DEALERSHIP TWICE AND THEY SAY THEY CAN NOT DUPLICATE MY COMPLAINT. *LN
Incident date: Jul 1, 2010
2004 HONDA CIVIC HYBRID, THE TRANSMISSION IS SHOT. I'VE ALREADY REPLACED THE STARTER KIT, THE CV AND SOME OTHER STUFF. NOW, AT 113,000 THE TRANSMISSION IS WHINING AND JUTTERING. THIS CAR IS A LEMON. I HEAR THAT HONDA HAD A RECALL ON THE HYBRID TRANSMISSION IN JAPAN, SO THEY SHOULD HAVE ONE HERE, TOO. *LN
Incident date: Dec 4, 2010
WELL . . . WE HAVE A 2004 HONDA ODYSSEY AND JUST HIT THE 103,000 MILE MARK AND NOW THE TRANSMISSION PROBLEMS HAVE STARTED. MY HUSBAND WAS DRIVING THE CAR WHEN THE CHECK ENGINE LIGHT WENT ON AND THEN THE CAR STARTED TO HESITATE UNTIL IT JUST WOULDN'T DRIVE ANYMORE. LUCKILY, HE BROKE DOWN IN FRONT OF A MECHANIC SHOP. CODE P0740 HAS COME UP MEANING WE NEED A NEW TRANNY. CALLED HONDA 12/10 AND AGA... Read more
Incident date: Feb 16, 2011
WHILE ACCELERATING THROUGH AN INTERSECTION ENGINE RAPING WHERE INCREASING BUT CAR WAS ACTUALLY SLOWING DOWN. DOWN SHIFTED AUTOMATIC TRANSMISSION TO D3 AND GOT CAR THROUGH INTERSECTION BEFORE LIGHT CHANGED. CAR WOULD GO ABOUT 2 BLOCKS BEFORE TRANSMISSION WOULD START SLIPPING AGAIN. THE TORQUE CONVERTER AND TRANSMISSION HAVE GONE BAD AT ONLY 85,000 MILES WITHOUT ANY WARNING. *LN
Incident date: Jan 7, 2011
ON MY THIRD TRANSMISSION FOR THIS CAR, I HAVE BECOME SCARED TO DRIVE IT. WHEN MAKING LEFT TURNS MY TRANSMISSION WILL RANDOMLY CHOOSE WHEN TO ENGAGE IN THE CORRECT GEAR. THERE HAVE BEEN MANY CLOSE ACCIDENTS IN THIS CAR AND I AM NO LONGER ABLE TO MAKE LEFT TURNS. THIS HAPPENS ON THE FREEWAY AT TIMES AND I AM UNABLE TO PULL OVER AT A SAFE SPEED BECAUSE THIS MODELS TRANSMISSION IS FAULTY. THIS IS ... Read more
Incident date: May 21, 2010
I BOUGHT THIS VEHICLE IN MARCH OF 2010. TWO MONTHS AFTER BUYING IT I WAS DRIVING HOME FROM L.A. AND DIDN'T NOTICE UNTIL TO LATE THAT THE OD OFF LIGHT WAS FLASHING. I HAD IT TOWED TO AMMCO AND WAS TOLD THAT THE TORQUE CONVERTER WENT OUT AND THAT THE TRANS HAD TO BE REPLACED. SO THIS IS WHAT I HAD DONE. SINCE I HAD THIS REPLACEMENT DONE WITH THE TRANSMISSION I HAVE HAD THE OD OFF LIGHT FLASH ON A... Read more
Incident date: Nov 25, 2010
2007 FORD FREESTYLE HAS NOISE COMING FROM UNDERNEATH NEAR THE FRONT. IT IS OUT OF WARRANTY WITH 120,000 MILES. BROUGHT IT IN TO MECHANIC THINKING IT WAS A WHEEL BEARING OR SOMETHING SIMILAR. ACCORDING TO FOUR SEPARATE REPAIR SHOPS IT IS THE TRANSMISSION. LOWEST COST TO FIX, THAT I COULD FIND, IS 4300 DOLLARS, WHICH IS MORE THAN HALF OF WHAT I STILL OWE ON IT. FOR SOMETHING TO COST THAT MUCH TO REP... Read more
VOLKSWAGEN
JETTA
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 18, 2011
Incident date: Feb 7, 2011
MY CAR IS A 2006 VW GLI. THE TRANSMISSION WAS REBUILT 3 MONTHS AGO AND COST ME A FORTUNE, AND NOW THIS. I JUST HEARD FROM MY TRANSMISSION TECHNICIAN THAT MY MECHATRONIC UNIT NEEDS TO BE REPLACED IN THE DSG TRANSMISSION. MANY, MANY VW AND AUDI BUYERS HAVE HAD TO HAVE THESE REPLACED. I HAVE HAD TO DRIVE VARIOUS "LOANERS" SO THAT I CAN GET TO WORK ETC. VW SHOULD HAVE TO BACK UP THEIR PRODUCT AND MA... Read more
Incident date: Jan 28, 2011
ENTERED HIGHWAY AND MERGED INTO TRAFFIC. BEGAN SPEEDING UP TO AROUND 55 MPH AND TRANSMISSION HESITATED AND JERKED, CAUSING ME TO SLOW DOWN TO AROUND 45 MPH. THE CAR WOULD NOT RESPOND TO THE GAS PEDAL BEING PUSHED AND WAS STUCK IN 2ND OR 3RD GEAR. I COASTED TO THE NEXT EXIT WHERE I EXITED THE HIGHWAY AND DROVE TO A SAFE PLACE TO STOP. THE TRASMISSION LIGHT CAME ON AND I HAD THE CAR CHECKED AT A N... Read more
Incident date: Feb 18, 2011
I HAVE A 2006 CHEVY EQUINOX AND I'VE BEEN HAVING DIFFICULTY STARTING IT. THE CD/RADIO WAS NOT WORKING CORRECTLY DISPLAYING NUMBERS/LETTERS AND SIGNS. -FAILURE TO START -POOR FUEL ECONOMY -RADIO/CD FAILURE I DID SOME RESEARCH AND FOUND THAT THE 2005 CHEVY EQUINOX HAD THE SAME PROBLEMS AND A RECALL WAS ISSUED FOR FAULTY PCM, WHICH WAS COVERED UNDER A NHTSA RECALL FOR REPLACEMENT. THE REPORT ... Read more
Incident date: Dec 7, 2009
I HAVE TRANSMISSION PROBLEM WITH A HONDA ODYSSEY WAS REBUILT NOW BROKE AGAIN. *LN
Incident date: Feb 18, 2011
I OWN A 2003 MINI COOPER WITH A CVT AUTOMATIC TRANSMISSION, TRANSMISSION AND FRONT DIFFERENTIAL FILED AT 58000 MILES LUCKY FOR ME I WAS NOT ON THE INTERSTATE OR BUSY TRAFFIC AS A SERIOUS ACCIDENT COULD HAVE OCCURRED. MINI USA ARE TOTALLY AWARE OF THE PROBLEM AND STOPPED PUTTING THIS DEFECTIVE PART IN NEWER MODEL VEHICLES. THEY WILL ALSO NOT STAND BEHIND THEIR PRODUCT AND ARE UNWILLING TO RECTIFY I... Read more
Incident date: Feb 16, 2011
TL*THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED FORWARD WITH THE GEAR SHIFT SELECTOR PLACED INTO PARK. HE THEN ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE BUT NO MATTER WHAT GEAR THE VEHICLE WAS IN, THE VEHICLE CONTINUED TO ACCELERATE FORWARD CAUSING HIM TO CRASH INTO HIS FRONT PORCH. THE FAILURE WAS SIMILAR TO RECALL 09V073000 (POWER TRAIN: AUTOMAT... Read more
Crash
Incident date: Feb 17, 2009
TL*THE CONTACT OWNS A 2005 NISSAN FRONTIER. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK IN THE RADIATOR WHILE SPILLED ONTO THE TRANSMISSION AND CAUSED IT TO FAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION AND RADIATOR NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.
MERCEDES-BENZ
S550
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 17, 2011
Incident date: Sep 3, 2010
WITHOUT ANY WARNING THE TRANSMISSION WENT OUT ON 2007 MERCEDES S550 WITH ONLY 40,000 MILES ON IT. I PURCHASED THE VEHICLE BRAND NEW AND HAD MAINTAINED SERVICE WITH MERCEDES AND HAD ALL THE RECORDS. THE CAR WAS A FEW MONTHS OUT OF THE MANUFACTURES WARRANTY YET I BEEN VERY WELL MAINTAINED AND HAD LOW MILEAGE CONSIDERING I BOUGHT IT WHEN THEY FIRST CAME OUT IN 2006. MERCEDES DID EVERYTHING POSSIBLE ... Read more
Incident date: Feb 14, 2011
TL*THE CONTACT OWNS A 2004 HONDA ACCORD. THE CONTACT STATED THAT THE TRANSMISSION WAS SHIFTING GEARS WHILE IN MOTION. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT NOTICED THAT THE RPM DECREASED TO 20. WHILE STOPPED AT AN INTERSECTION, SHE ATTEMPTED TO ACCELERATE FORWARD BUT THE VEHICLE STALLED; THE FAILURE WAS SIMILAR TO RECALL 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE DEALER INFORME... Read more
Incident date: Dec 13, 2010
ACURA CL 3.2 2003 W/ 60K MILES, MAINTAINED ON A REGULAR BASIS EXCEEDING OWNERS MANUAL RECOMMENDATIONS AND DRIVEN CONSERVATIVELY BY A PROFESSIONAL FEMALE: CAR BEING DRIVEN ON HEAVILY TRAFFICKED ROAD NORMALLY, AND VERY ABRUPTLY/SUDDENLY GEARED DOWN TO LOW GEAR FROM HIGH GEAR. VIOLENTLY JERKED AND SHIFTED, CAUSING THE CAR TO INSTANTLY GO FROM AROUND 50 MPH TO ONLY AROUND 10-15 MPH. NO WARNING LIGHT... Read more
Incident date: Oct 1, 2010
TL*THE CONTACT OWNS A 2003 HONDA ACCORD V6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, SHE NOTICED THAT WHILE SHIFTING FROM SECOND TO THIRD GEAR, THE TRANSMISSION HAD SUDDENLY FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED AGAIN ONE MONTH L... Read more
Incident date: Jan 14, 2011
MY 2011 TOYOTA CAMRY DOESN'T SHIFT SEAMLESSLY AS TO WHAT TOYOTA IS CLAIMING. IT'S BEEN VERY ANNOYING. BROUGHT BACK TO THE DEALER AND THEY CLAIM THERE IS NOTHING WRONG WITH IT EVEN THOUGH THE MASTER TECHNICIAN IN PITTS TOYOTA DUBLIN GA ADMITS THAT ITS NOT SUPPOSE TO SHIFT SEAMLESS. TOTALLY CONTRASTING COMMENT. *TR
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 17, 2011
Incident date: Aug 20, 2010
AS HAPPENED TO MANY OTHER OWNERS OF THIS VEHICLE, THE AUTOMATIC TRANSMISSION ON MY 2003 VOLKSWAGEN NEW BEETLE CONVERTIBLE BEGAN TO BANG VERY HARD WHEN SHIFTING AND LOCKED UP PERIODICALLY IN THIRD GEAR. WHEN THE TRANSMISSION LOCKED UP IN THIRD GEAR WHILE STOPPED AT A LIGHT, THE CAR WAS VERY SLOW TO MOVE. THIS LEFT ME NEARLY STRANDED IN THE MIDDLE OF MAJOR BUSY INTERSECTIONS SEVERAL TIMES. I HAD ... Read more
Incident date: Feb 9, 2011
TL*THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT WOULD RUN ROUGH AND MAKE A LOT OF NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SHAFT ASSEMBLY AND THE BEARING FAILED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 77,700. ... Read more
Incident date: Feb 16, 2011
TL*THE CONTACT OWNS A 2007 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS NOT ACCURATELY SHIFTING GEARS AND THE VEHICLE WOULD ACCELERATE BACKWARDS WHILE IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THEY NEEDED TO REPROGRAM THE TRANS MEMORY TO UPDATE CALIBRATION FOR CONVERTER LOCKUP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD ... Read more