Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 27, 2011
TRANSMISSION FAILURE AT 145K NO WARNING 4K TO REPAIR. *TR
Incident date: Feb 25, 2011
THIS VEHICLE SPUTTERS WHEN THE SPEED IS BETWEEN 35-40 MPH. *TR
Incident date: Dec 8, 2010
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT WHEN FIRST DEPRESSING THE ACCELERATOR OR RELEASING THE ACCELERATOR, THE TRANSMISSION WOULD SPORADICALLY HESITATE AND SURGE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE ... Read more
Incident date: Oct 30, 2009
TL* THE CONTACT OWNS A 2005 FORD FREE STAR. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED WITH A REBUILT TRANSMISSION. WITHIN 18 MONTHS, THE REBUILT TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED AND NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 88,109. UPDATED 04/08/11
Incident date: Apr 1, 2010
I HAVE A 2004 NISSA MAXIMA 3.5 SE, I HAVE NOT DRIVEN THE VEHICLE IN ALMOST A YEAR. IT HAS MADE ME FEEL UNSAFE AND REFUSE TO DRIVE IT UNTIL THE TRANSMISSION IS REPLACED. IT ONLY HAS APPROXIMATELY 84,000 MILES ON IT AND EVEN THEN IT SEEMS UNDRIVABLE. AFTER TAKING IT FOR A DIAGNOSTIC TO SEVERAL MECHANICS, THEY CAN'T SEEM TO PIN POINT A PROBLEM TO THE VEHICLE. I ENDED UP DOING THE TUNE UP, CHANGED ... Read more
Incident date: Apr 1, 2008
EVERY TIME I ACCELERATE FROM A COMPLETE STOP, MY VEHICLE MAKES A JUDDERING/VIBRATING NOISE. A SERVICE BULLETIN WAS ISSUED BY HONDA IN 2008 FOR THIS VERY CONCERN, WHICH TURNED OUT TO BE THE START CLUTCH. HONDA BURNISHED MY CLUTCH TWICE AND THE PROBLEM WAS RESOLVED, UNTIL THE SAME PROBLEM CAME UP ABOUT 15,000 MILES LATER. I AM NO LONGER UNDER WARRANTY FOR IT. I HAD MY CLUTCH BURNISHED AGAIN TODAY (C... Read more
Incident date: Jan 1, 2010
I BOUGHT MY 2005 NISSAN MAXIMA ABOUT 2 YRS AGO. I LOVE THIS CAR BUT THE TRANS REALLY MAKES ME NOT WANT IT. IM THINKING ABOUT TRADING IT IN . IT JERKS AND SLAMS INTO GEAR SO HARD. I SAW TRANS FLUID IN MY YARD THE OTHER DAY. THE LOCAL DEALERSHIP TOLD ME IT WOULD BE ABOUT 2500 JUST TO REBUILD IT.. *TR
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 1, 2011
Incident date: Mar 1, 2011
I BOUGHT MY 2005 VOLKWAGEN BEETLE IN 2005. I EXPERIENCED HARD DOWN SHIFTING FROM 3RD TO 1ST WITHIN THE 1ST YEAR OF OWNING THE CAR. I TOOK IT IN TO [XXX] IN SNELLVILLE GEORGIA WHERE I BOUGHT THE CAR. THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I JUST THOUGHT IT WAS NORMAL. YEAR AFTER YEAR, THE SHIFTING GOT WORSE. IT WOULD HAPPEN RANDOMLY WHILE DRIVING. NOW AFTER 100,000 MILES, THE SHIFTING IS SO B... Read more
Incident date: Feb 25, 2011
2004 HONDA ACCORD V6 AUTOMATIC TRANSMISSION ISSUE. TRANSMISSION SLIPS OUT OF GEAR WHILE DRIVING. WAS FORTUNATE NOT TO GET INTO AN ACCIDENT AS MY CAR HAD NO POWER WHILE TRAVELLING UP A GRADE ON I-5 IN LOS ANGELES COUNTY. *TR
VOLKSWAGEN
JETTA
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 28, 2011
Incident date: Nov 28, 2009
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE WOULD NOT SHIFT GEARS. WHENEVER THE GEARS SHIFTED, THE VEHICLE WOULD STALL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACE. THERE WAS ALSO A MASSIVE OIL LEAK IN THE ENGINE. THE MANUFACTURER WAS ... Read more
Incident date: Jan 13, 2011
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ACCELERATING FROM A STOP LIGHT AT APPROXIMATELY 5 MPH THE CONTACT HEARD A CLANGING NOISE IN THE FRONT END OF THE VEHICLE AND THEN IT STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE SPLINE WAS STRIPPED AND THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,576... Read more
Incident date: Oct 15, 2010
TL*THE CONTACT OWNS A 2005 HYUNDAI XG350. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STARTED TO JERK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THERE WAS A LOOSE PIN IN THE THROTTLE BODY SENSOR. THE TECHNICIANS TIGHTENED THE PIN; HOWEVER, THE VEHICLE CONTINUED TO JERK AFTER THE REPAIRS. PRIOR TO THE FAILURE OCCURRING THE DEALER REPLACED THE TRANSMISSION FOR AN UNRELATED ... Read more
Incident date: Feb 25, 2011
HONDA ODYSSEY LX - 2001 MODEL YEAR I HAD A CHECK ENGINE AND A TCS INDICATOR LIGHT THAT CAME ON. TOOK IT TO AN HONDA AUTHORIZED MECHANIC AND HE SAID IT NEEDS A NEW TRANSMISSION. I CALLED HONDA AMERICA CUSTOMER SERVICE AND WAS TOLD THAT THEY CANNOT HELP. EVENTHOUGH THERE IS RECALL WITH THIS ISSUE AND HONDA HAS OFFERED TO PAY FOR REPAIR (LIMITED BY 7 YRS 9 MONTHS OR 109K MILES). INTERNET SEARCH ... Read more
Incident date: Feb 7, 2011
TL-THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 20 MPH THE TRANSMISSION SUDDENLY MALFUNCTIONED IN THE MIDDLE OF THE ROAD. THE CONTACT THEN PUSHED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE TRANSMISSION AND THE MANUFACTURER INFORMED THE CONTACT THERE IS NO RECALL AND THE VEHICLE HAS TO BE TOWED AT THE CONTACT E... Read more
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 28, 2011
Incident date: Feb 18, 2008
WHEN I AM DRIVING MY FORD 500 A WRENCH LIGHT COMES ON AT DIFFERENT TIMES AND LOCKS MY TRANSMISSION AND IT DECELERATES. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME IT WAS THE THROTTLE BODY AND I HAD IT REPLACED, IT STILL SEEMS TO BE DOING IT. I HAS HAPPENED MANY TIMES SINCE THE FIRST INCIDENT. LOOKED IT UP AND MANY FORD 500S, FREESTYLES, AND MONTEGOS KEEP DOING THE SAME THING. SOMETHING NEEDS TO B... Read more
Incident date: Feb 25, 2011
2003 HONDA ODYSSEY TRANSMISSION FAILED AT 63000 MILES. THIS SEEMS TO BE A REGULAR OCCURRENCE WITH THIS VEHICLE AND MODEL. MY WIFE WAS DRIVING THE VEHICLE AND IT SIMPLE STOPPED MOVING IN THE MIDDLE OF A HIGHWAY. NOT VERY SAFE AND IT SEEMS THAT HONDA IS NOT WILLING TO TAKE FULL RESPONSIBILITY FOR THIS ISSUE. *TR
Incident date: Feb 21, 2011
TL- THE CONTACT OWNS 2004 NISSAN MAXIMA. THE CONTACT STATED THE TRANSMISSION ON THE VEHICLE IS NOT SHIFTING PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE TORQUE CONVERTER FAILED AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE DEALER RECOMMENDED THE VEHICLE NOT BE DRIVEN UNTIL THE TRANSMISSION IS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 164... Read more
Incident date: Feb 28, 2011
SPOUSE WAS DRIVING 2002 FOR WINDSTAR DOWN 40 MPH ROAD AND TRANSMISSION STOPPED SUPPLYING POWER TO THE FRONT WHEEL DRIVE AND VEHICLE STOPPED MOVING. *TR
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 28, 2011
Incident date: Nov 1, 2010
[XXX] I RECEIVED A WARRANTY EXTENSION LETTER FROM VOLKSWAGEN OF AMERICA IN NOVEMBER 2010 EXTENDING THE WARRANTY ON MY 2004 VW BEETLE FOR HARD SHIFTING CAUSED BY THE VALVE BODY. MY BEETLE EXPERIENCED THE PROBLEMS DESCRIBED IN THE LETTER. I SUBMITTED THE FORM FOR REIMBURSEMENT FOR REPAIRS MADE TO THE VALVE BODY. MY CLAIM FOR REIMBURSEMENT WAS REFUSED BY MARTIN A. CUSTOMER CARE ADVOCATE. HE STAT... Read more
Incident date: Feb 14, 2011
TL- THE CONTACT OWNS A 2006 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 10 MPH, ATTEMPTING TO MAKE A LEFT HAND TURN HE NOTICED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THEN THE VEHICLE STARTED TO VIOLENTLY JERK. HE WAS THEN UNABLE TO SHIFT THE VEHICLE INTO ANY OTHER GEAR BESIDES FOURTH. THE DEALER NOR MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WH... Read more
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 28, 2011
Incident date: Jan 13, 2011
TRANSMISSION SHIFTS VERY HARD FROM 1ST TO 2ND AND 3RD TO 4TH. HAS EVEN STALLED ON OCCASION. HAS LESS THAN 70,000 MILES. TRANSMISSION HITS SO HARD IT FEELS AS THOUGH IT WILL FALL OUT OF THE CAR. I HAVE STOPPED DRIVING IT DUE TO THIS DANGEROUS SITUATION. CAN NOT AFFORD THE 4,000 - 7000 DOLLARS QUOTED TO REPLACE. *TR
Incident date: Dec 12, 2010
TL- THE CONTACT OWNS 2004 NISSAN MAXIMA. THE CONTACT STATED THE TRANSMISSION ON THE VEHICLE IS SHIFTING VERY HARD WHEN IT SWITCHES GEAR. THE CONTACT HAD THE VEHICLE INSPECTED BY A MECHANIC AND THE STATED THEY THINK IT IS A PISTON IN THE TRANSMISSION IS STICKING. THE CONTACT WAS TOLD THE TRANSMISSION WOULD HAVE TO BE REPLACED AND COULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT... Read more
Incident date: Jan 24, 2011
I RECENTLY ENCOUNTERED PROBLEMS WITH MY VEHICLE'S ACCELERATION. THE VEHICLE THEN BEGAN TO BUCK, MAKE LOUD NOISES, THE CHECK ENGINE LIGHT CAME ON AND THEN THE O/D LIGHT BEGAN TO FLASH. I TOOK MY VEHICLE TO THE DEALER TO HAVE A DIAGNOSTICS TEST PERFORMED WHICH DETERMINED THAT MY TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE THAT I AM REFERENCING IS A 2003 FORD EXPLORER WITH 73,859 MILES (AT THE... Read more
Incident date: Dec 3, 2010
TRANSMISSION HAD TO BE REBUILT AROUND 20,000 MILES. AFTER IT WAS REBUILT THE CAR HAD NO POWER SO THEY REPROGRAMMED IT FOR THE 6TH TIME WITH THE THIRD DIFFERENT PROGRAM. NOW DRIVES WORSE THAN EVER. ROUTINELY SHIFTS BETWEEN 5000 AND 6000 RPM. GAS MILEAGE HAS DECREASED. I WAS TOLD THE NEW PROGRAM IS DESIGNED TO MAKE THE CAR SHIFT HIGHER SO THE CLUTCH DOESN'T BURN OUT AGAIN. *TR
Incident date: Feb 25, 2011
DRIVING TO WORK THE TRANSMISSION IN 2004 FREESTAR WITH ONLY 78,000 MILES CATASTROPHICALLY FAILED WITHOUT ANY WARNING, STRANDING THE VEHICLE IN THE SOUTHBOUND LANE OF TRAFFIC ON A RURAL HIGHWAY CREATING TRAFFIC HAZARDS FOR MYSELF AND OTHER MOTORISTS. THE VEHICLE HAD TO BE TOWED TO A PRIVATE TRANSMISSION REPAIR SHOP FOR REPLACEMENT OF FAILED TRANSMISSION COMPONENTS AND A COMPLETE TRANSMISSION RE... Read more
Incident date: Feb 9, 2009
OWN A LEXUS 2000 RX300, TRANSMISSION FAILED WHILE DRIVING AT HIGHWAY SPEED, WOULD NOT MOVE IN ANY GEAR. THE VEHICLE ONLY HAD 56,825 MILES. CONTACTED A LEXUS DEALER AND NO HELP WAS OFFERED, SAID IT WOULD COST $6000 FOR THE REPAIRS.I MADE A FORMAL REQUEST FROM LEXUS USA FOR HELP BUT THEY DECLINED ANY RESPONSIBILITY. I WAS 1600 MILES FROM HOME SO I HAD AN INDEPENDENT TRANSMISSION SHOP MAKE THE REPAIR... Read more
Incident date: Feb 26, 2011
FIRST AND FOREMOST I AM A MOTHER OF THREE AND USE MY VAN DAILY TAKING MY DAUGHTER TO SCHOOL. THIS IS MY SECOND TIME HAVING TO REPORT TRANSMISSION FAILURE THE FIRST BEING IN JUNE/2010 WE WAS DRIVING AND WITHOUT ANY WARNING THE VAN'S TRANSMISSION WENT OUT WE HAD IT FIXED IN JULY 19 2010. THEN AGAIN 2/26/2011 I WAS DRIVING ABOUT THIRTY MILES FROM MY HOME TO VISIT MY BROTHER IN THE HOSPITAL I HAD GOT ... Read more
Incident date: Jan 1, 2009
I HAVE A 2006 IMPALA SS. THE CAR WAS PURCHASED USED WITH APPROXIMATELY 12K MILES, IN EARLY 2009 AT 62K THE TRANSMISSION FAILED, STRANDING MY FAMILY ON THE PA TURNPIKE. IN JANUARY 2011 AT 101K WE HAD TO REPLACE THE TRANSMISSION AGAIN. LUCKILY WE PURCHASED A GM POWER-TRAIN TRANSMISSION AND IT CAME WITH A 3YR WARRANTY. THE FAILURE SYMPTOMS WERE IDENTICAL FOR EACH OCCURRENCE. 1ST THE TRANSMIS... Read more
Incident date: Jan 15, 2011
2005 F150 STALLED WITHOUT WARNING WHILE DRIVING SOMETIMES AT HIGHSPEED ON THE HIGHWAY. IT HAPPENED VERY FREQUENTLY AND THE CHECK ENGINE LIGHT FINALLY CAME ON SO I TOOK IT TO THE DEALERSHIP FOR REPAIR. I WAS TOLD THAT THE THROTTLE BODY WOULD NEED REPLACING AT APPROX $750.00 AND WAS TOLD THAT THIS IS A TYPICAL REPAIR FOR THIS VEHICLE. I UNDERSTAND MANY OTHERS HAVE HAD THIS ISSUE. PRIOR TO REPAIRIN... Read more
Incident date: Feb 24, 2011
WHILE ACCELERATING DOWN AN ON-RAMP TO MERGE WITH INTERSTATE TRAFFIC, MY 2001 HONDA ACCORD TRANSMISSION SLIPPED AND SHUDDERED TO THE POINT THAT THE VEHICLE BEGAN TO LOSE FORWARD MOMENTUM. TWO VEHICLES APPROACHINGFROM THE REAR ON THE RAMP HAD TO DODGE MY VEHICLE TO KEEP FROM COLLIDING WITH IT; ALSO, A SEMI-TRUCK ON THE INTERSTATE HAD TO MAKE A SUDDEN LANE CHANGE TO KEEP FROM HITTING ONE OF THE VEHIC... Read more
Incident date: Aug 1, 2006
NORMAL DRIVING CONDITIONS APPLIED. TRANSMISSION STOPPED WORKING AT TRAFFIC LIGHT WHILE GOING HOME FROM WORK. WAS FINALLY ABLE TO MOVE FROM LIGHT INTO NEARBY PARKING LOT. HAD TO CALL TOW TRUCK FROM THERE. TOLD BY DEALER THAT THIS WAS RARE OCCASION AND THAT THEY HAD NEVER SEEN THIS HAPPEN BEFORE. HAVE LEARNED SINCE THAT IT HAS HAPPENED QUITE FREQUENTLY. THIS HAPPENED AROUND 97,800 MILES. A COS... Read more
Incident date: Feb 7, 2011
MY HUSBAND EXPERIENCED A CATASTROPHIC BREAKDOWN OF THE TRANSMISSION IN OUR 2003 HONDA ODYSSEY WHILE HE WAS DRIVING ON THE FREEWAY. THE CAR JUST STOPPED WORKING AT 65 MPH. HE WAS ABLE TO PARTIALLY PULL OFF THE ROAD AND ANOTHER VEHICLE STOPPED TO HELP PUSH HIM OFF COMPLETELY. HE HAD TO CALL A TOW TRUCK WHICH COST $150 TO TOW THE VEHICLE TO OUR HOME TOWN AND OUR REPAIR CENTER. OUR ODYSSEY HAS 136... Read more
Incident date: Jan 7, 2010
DRIVING WHEN STOPPED TRIED TO PUT VEHICLE IN DRIVE AND WOULD NOT GO. THE FAILURE IS THE TRANSMISSION, HAVE HAD THE VEHICLE FOR A LITTLER OVER A YEAR AND HAS BEEN IN THE SHOP FOR AT LEAST 9 MONTHS. REBUILT FORD TRANNY STILL CANNOT GET IT RIGHT. 1ST TIME WOULD NOT DO INTO DRIVE 2ND TIME DRIVING DOWN THE HIGHWAY AND WENT INTO HIGH RPM'S AND WOULDN'T SHIFT GEARS. 3RD TIME STOPPED WENT PUT V... Read more
Incident date: Mar 1, 2009
MY ACURA 3.2 TL MODEL YEAR 2000 HAS A DEFECTIVE AUTOMATIC TRANSMISSION AS DIAGNOSED BY THE ACURA DEALER. IT WAS DIAGNOSED IN 2009 WITH MILEAGE OF ABOUT 129,000. IT WAS OUT OF WARRANTY FOR THE TRANSMISSION WARRANTY FOLLOWING THE 2004 RECALL AND SETTLEMENT. I BOUGHT THE CAR IN 2003 AS A CERTIFIED USED CAR FROM THE ACURA DEALER. THE CAR HAD ALL SERVICING CONDUCTED AT THE ACURA DEALER AND WAS ALWA... Read more
Incident date: Feb 15, 2011
REPEATED FAILURE OF 2005 FORD EXPLORER TRANSMISSION MODEL 5R55S. 3 TOTAL FAILURES REQUIRING COMPLETE OVERHAUL IN 3 YEARS. REPAIRS PERFORMED BY SAME QUALIFIED INDEPENDENT AND FORD DEALER RECOMMENDED REPAIR ALTERNATIVE FACILITY. FORD WOULDN'T PROVIDE A WARRANTY AT 90,000 MILE FIRST FAILURE. MOST RECENT REPAIR 2/24/2011 AND 3RD COSTING $2500. MILEAGE BETWEEN 2ND AND 3RD REPAIRS-38,000 MILES. PRESENT ... Read more
Incident date: Feb 24, 2011
WAS TRAVELING IN THE VEHICLE AND ALL OF A SUDDEN LOST ALL POWER TO THE TRANSMISSION. WAS VERY CONCERNING AS IT OCCURRED IN TRAFFIC AT HIGHWAY SPEEDS. *TR
Incident date: Dec 11, 2010
KEY WOULD NOT REMOVE FROM IGNITION. AFTER A COUPLE OF WEEKS NOTICED THAT THE TRANSMISSION WAS NOT LOCKING WHEN IN PARK. YOU DIDN'T HAVE TO PUSH IN THE SAFETY BUTTON FOR IT TO GO INTO GEAR. THIS IS A MAJOR SAFETY ISSUE TO ME SINCE MANY FOCUS OWNERS HAVE SIMPLY GONE TO LEAVING THE KEY IN THE IGNITION AFTER IT STICKS THERE AND FIND OUT THE COST FROM THE DEALER TO FIX. *TR
Incident date: Feb 17, 2011
2004 FORD FREESTAR TRANSMISSION FAILURE. FORD SERVICE MANAGER STATED A SUBSTANCE -APPEARS TO BE WATER-ENTER THROUGH TRANSAXLE VENT. VENT IS SUPPOSE TO BE COVER BY A COWL GRILLE PANEL. LOSS OF POWER WHILE DRIVING AND UNABLE TO SHIFT INTO ANY GEAR, ALTHOUGH ENGINE RUNNING. TRANSAXLE LIGHT CAME ON BACK IN JUNE 2010 TAKEN TO BANGOR, ME FORD, TRANSMISSION DRAINED, FLUSHED WITH BG FLUSH MACHINE AND REF... Read more
VOLKSWAGEN
GOLF
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 26, 2011
Incident date: Feb 26, 2011
TWICE THE TRANSMISSION HAS FAILED TO ENGAGE FOR APPROXIMATELY 15 SECONDS AFTER THE CAR WAS SLOWED WITHOUT COMING TO A COMPLETE STOP. WHEN THIS HAPPENS, THE ENGINE REVS FREELY AS THOUGH THE CAR WAS IN NEUTRAL. IN BOTH CASES THE TRANSMISSION EVENTUALLY RE-ENGAGED ON ITS OWN. *TR
Incident date: Jan 13, 2011
NOTHING LED TO THE PROBLEM BUT MY BMW REVERSE STOPPED WORKING. LAST FALL THE TRANSMISSION WAS FLUSHED PER RECOMMENDED MAINTENANCE. NO REVERSE HAS STOPPED WORKING. *TR
Incident date: Feb 25, 2011
LOST THE ABILITY TO DRIVE REVERSE , I SEARCHED ON THE INTERNET IT WAS A LOT OF COMPLIANT ABOUT BMW TRANSMISSION ESPECIALLY THE MODEL 5HP19 ZF ,THERE IS EVEN A WEBSITE CALLED NOREVERSE.ORG WHERE THOUSANDS OF COMPLAINT ABOUT THIS MODEL . BMW WONT ACKNOWLEDGE THE ISSUE , AND WE DEFINITELY NEED AN ACTION. *TR
Incident date: Jul 9, 2008
I BOUGHT A 2003 SATURN VUE NEW IN 2003, IN 2006 THE TRANSMISSION WENT OUT , THE SATURN DEALER SHIP REPLACED IT. THEN IN 2008 THE TRANSMISSION WENT OUT AGAIN AND THE DEALER SHIP SAID IT WAS KNOW LONGER UNDER WARRANTY . WHY CAN THEY NOT RECALL THESE SUV'S TO REPLACE THE TRANSMISSION IT COST 4500 DOLLARS IF YOU CAN FIND ONE. MY CAR STILL LOOKS LIKE NEW BUT JUST DOESN'T RUN , I'M AM SO DISCUSSED AND N... Read more
Incident date: Jan 15, 2011
I PURCHASED A 2006 NISSAN MAXIMA IN NOVEMBER 2005 BRAND NEW FROM THE DEALER W/ 3 YEAR WARRANTY / 5 YEAR POWERTRAIN. I'VE DONE ALL SERVICES, MAINTENANCE, ETC. MY POWERTRAIN WARRANTY (ENGINE/TRANS) JUST EXPIRED 2 MONTHS AGO. MY CAR IS DOING 54,508 MILES. ONCE IT HIT THE 54,500 MARK THE TRANSMISSION STARTED TO FAIL. IT WOULD JERK EXTREMELY BAD W/ A 5 SECOND DELAY FROM N - D, N - R, R - D, & D - R (AL... Read more
Incident date: Feb 23, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACTS VEHICLE. ALL OF THE VEHICLE AIR BAGS DEPLOYED EXCEPT FOR THE FRONTAL DRIVER AIR BAG. THE CONTACT SUSTAINED BRUISING AND MINOR INJURIES. THE DRIVER OF THE SECOND VEHICLE WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VE... Read more
Crash
1 injured
Incident date: Feb 1, 2010
TRANSMISSION PROBLEMS............WHEN SHIFTING FROM 2ND TO 3RD IT KICKS REALLY HARD JUST SHAKES THE ENTIRE CAR AT FIRST IT WAS A LIGHT KICK BUT AFTER 1MONTH IT BECAME A REALLY HARD KICK IT KNOCKS YOU BACK.....I'VE TAKEN THE CAR TO THE DEALER AND THEY SAY NOTHING WRONG WITH IT BUT HOW IS NOTHING WRONG WHEN YOUR DRIVING AND IT FEELS LIKE A MULE KICKED YOU........I TOOK THE CAR TO A REPAIR SHOP AND T... Read more
Incident date: Feb 24, 2011
I HAVE A 2007 ACURA TSX AUTOMATIC AND THE TRANSMISSION MAKES A CLICKING NOISE WHENEVER YOU COME TO A COMPLETE STOP AND THEN START TO MOVE AGAIN. ACURA HAS STATED THAT ALL OF THEIR TRANSMISSIONS MAKE THIS CLICKING NOISE ALL THE TIME, HOWEVER IT IS NOT NORMAL FOR AUTOMATIC TRANSMISSIONS TO DO THIS AND NO OTHER CAR I HAVE EVER OWNED MAKES THIS NOISE. I'VE ALSO DONE MY RESEARCH AND ALL ACURA TSX AUT... Read more
Incident date: Feb 24, 2011
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY ADVISED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Incident date: Feb 1, 2009
TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED WHILE DRIVING, THE VEHICLE EXHIBITED AN ABNORMAL POPPING NOISE AS THE TRANSMISSION BEGAN SHIFTING HARD, CAUSING AN UNUSUAL INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. LATER, THE CONTACT WAS DRIVING UNDER 40 MPH WHEN THE VEHICLE WOULD NOT SHIFT BETWEEN GEARS. THE VEHICLE WAS TAKEN T... Read more
Incident date: Feb 20, 2011
TRANSMISSION FAILURE ON 2004 NISSAN MAXIMA CAUSED CAR TO DECELERATE RAPIDLY AND NEARLY CAUSED A CRASH. TRANSMISSION HAD TO BE REPLACED BY NISSAN DEALER. CAR HAD 87,000 MILES ON IT. *TR
Incident date: Feb 13, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT WAS TRAVELING 45 MPH WHEN THE OVER DRIVE WARNING LIGHT ILLUMINATED AND THE TRANSMISSION FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TORQUE CONVERTER, SERVO PACK AND CLUTCH WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.