Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 27, 2011
MY 2004 FORD FREESTAR HAD A CATASTROPHIC TRANSMISSION FAILURE WHILE I WAS ON THE FREEWAY WITH MY FAMILY IN THE CAR. MY CAR HAS ONLY 88K MILES AND GAVE ABSOLUTELY NO INDICATION OF ANYTHING MECHANICALLY WRONG PRIOR TO THE FAILURE. I HAVE SINCE LEARNED THAT THIS IS AN EXTREMELY COMMON PROBLEM FOR FORD FREESTAR OWNERS; I AM APPALLED THAT THE N.H.T.S.A. HAS DONE ABSOLUTELY NOTHING ABOUT THIS. FORD HAS... Read more
Incident date: Mar 3, 2011
WHILE DRIVING MY 2003 WINDSTAR AT 40 MPH ON A BUSY HIGHWAY DURING THE MORNING RUSH HOUR IT LOST POWER. THE VAN HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE VAN WOULD START BUT IT WOULD NOT ENGAGE IN EITHER DRIVE OR REVERSE. THERE WAS NO WARNING TO THE TRANSMISSION FAILURE. AAA TOWED THE VEHICLE. THE MECHANIC HAS TO REBUILD THE TRANSMISSION AND REPLACE THE TORQUE CONVERTER. FIVE DAYS PRIOR THE VE... Read more
Incident date: Jan 28, 2011
I BOUGHT A 2003 HONDA ODYSSEY VAN FROM A HONDA DEALER IN BOWIE MARYLAND. IT HAD (30,000) MILES ON IT, I PUT DOWN ($3000) CASH TOWARDS THE PURCHASE. I HAVE BEEN UP TO DATE WITH THE SERVICE MAINTENANCE AT THE SAME BOWIE DEALER. LAST MONTH JUST (2) YEARS AFTER THE PURCHASE THE LIGHT CAME ON THE DASH BOARD I TOOK IT BACK TO THE DEALER AFTER EXAMINING IT THEY TOLD ME IT WAS THE TRANSMISSION AND IT WOUL... Read more
Incident date: Mar 1, 2011
2006 TOYOTA SEQUOIA. CONSUMER STATES MATS WOULD CONSTANTLY MOVE UNDER THE PEDALS INTERFERING WITH GAS AND BRAKE PEDALS, THERE WAS A LOUD NOISE WHILE DRIVING HIGH SPEEDS AND WHEN IT RAINS WATER WOULD LEAK INSIDE *TGW THE CONSUMER STATED THE DEALER ASSURED HER, THEY HAD RECTIFIED THE PROBLEM BY REPLACING THE MATS AND MAKING SURE THE LINING AROUND THE WINDOWS WERE TIGHT. HOWEVER, THE LEAK CONTINUED... Read more
Incident date: Feb 17, 2011
TRANSMISSION FAILED WHILE IN RUSH HOUR TRAFFIC. ALMOST CAUSED A SIDE COLLISION AT INTERSECTION AFTER D4 LIGHT CAME ON AND ENGINE LIGHT. *TR
Incident date: Mar 2, 2011
TL* THE CONTACT OWNS A 2001 LEXUS RX300. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD NOT RESPOND. SHE THEN SHIFTED INTO DRIVE AND THE VEHICLE EXHIBITED AN ABNORMALLY LOUD THUMP. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 105,000.
Incident date: Feb 28, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LUNGED BACK AND FORTH IN A SUDDEN STOP AND GO MOTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE. THE DEALER ADVISED HER THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS LEFT IN THE DEALERS POSSESSION AND THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE. THE MANUFACTURER ADVI... Read more
Incident date: Mar 5, 2009
TL* THE CONTACT OWNS 2006 BUICK LACROSSE CX. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT STARTED THE IGNITION AND THE GEAR SELECTOR FAILED TO SHIFT INTO REVERSE OR DRIVE. AFTER NUMEROUS ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT INTO DRIVE. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR WHILE PARKED ON AN INCLINE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM... Read more
Incident date: Mar 4, 2011
2006 FORD FUSION V6.... MY WIFE WAS DRIVING ON THE EXPRESSWAY WITH MY TWO YEAR DAUGHTER IN THE BACK SEAT WHEN THE TRANSMISSION SLIPPED OUT OF GEAR AS IF IT WENT INTO NEUTRAL GOING 60MPH. SHE LET OFF THE GAS PEDDLE AND THE TRANSMISSION ENGAGED . TRYING TO GET BACK UP TO SPEED SHE STEPPED ON THE GAS PEDDLE AND THE CAR JERKED VIOLENTLY AND CAUSED IT TO SLOW DOWN EVEN MORE. SHE WAS ABLE TO GET IT BACK... Read more
Incident date: Feb 27, 2011
DRIVING ON INTERSTATE AT 75 MPH WITH CRUISE CONTROL ON, ENGINE RPM RAPIDLY INCREASED AND VEHICLE SLOWED IN SPEED. CRUISE CONTROL WAS DISENGAGED, DEPRESSING THE ACCELERATOR CAUSED AN INCREASE IN RPM, BUT VEHICLE HAD NO MOTIVE POWER. PULLEDTO SHOULDER OF INTERSTATE, VEHICLE WOULD NOT MOVE IN ANY GEAR. TOWED FOR REPAIRS-CAUSE OF FAILURE ATTRIBUTED TO TORQUE CONVERTER CURRENT MILEAGE-77069. PARTS... Read more
Incident date: Feb 28, 2011
FEBRUARY 29, 2011: I OWN A 2004 HONDA ODYSSEY WITH 136,961 MILES. I LOVED LOVED LOVED MY HONDA, UNTIL NOW. TCS & CHECK ENGINE LIGHTS CAME ON. TOOK TO MY LOCAL REPAIR SHOP AND THEY GOT THE CODES P0700AT & P0740TC. THEY ADVISED I TAKE TO THE DEALER BECAUSE IT WAS A TRANSMISSION ISSUE WHICH THEY DON'T. DEALER SAID COULD FIND NOTHING WRONG WITH TRANSMISSION BUT BATTERY WAS WEAK AND TIMING BELT & TIMIN... Read more
Incident date: Feb 18, 2011
THE TRANSMISSION ON MY HONDA ODYSSEY IS FAILING STARTING JUST BEFORE 100,000 MILES. IT LURCHES INTO GEAR ESPECIALLY UP AN INCLINE AND WHEN IT PUT INTO REVERSE. I HAVE KEEP METICULOUSLY CARE OF THE CAR AND HAVE THE RECORDS TO PROVE IT. I SPOKE WITH THE SERVICE MANAGER AT OUR LOCAL DEALER AND IT WOULD COST ME $3750, WHICH IS CONSIDERED A REDUCED PRICE FROM THEM. THIS IS A DOCUMENTED PROBLEM WITH... Read more
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN EXHIBITING A LOUD, ABNORMAL NOISE AND BECAME RESISTANT TO ACCELERATION ATTEMPTS. THIS WAS THE SECOND OCCURRENCE OF THE FAILURE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED A... Read more
Incident date: Jan 13, 2010
2001 HONDA ODYSSEY TRANSMISSION FAILURE AT ABOUT 100,000 MILES OF ROUTINE DRIVING ON A VEHICLE THAT WAS HELD TO A BETTER THAN AVERAGE MAINTENANCE SCHEDULE. HONDA ISSUED A RECALL, BUT DID NOT INFORM ME OF ITS EXISTENCE, DESPITE THE FACT THAT I REGULARLY VISITED A CERTIFIED HONDA DEALER FOR SERVICE, AND NOW THE VEHICLE IS OUT OF THE RECALLS TIME/MILEAGE PARAMETERS. *TR
Incident date: Oct 3, 2010
THE PRIMARY PURPOSE OF THIS CORRESPONDENCE IS TO REGISTER A SERIOUS SAFETY ISSUE THAT OCCURRED TO MY HUSBAND AND I ON OCTOBER 3 2010, AT 4:40 PM. WHILE DRIVING AT APPROXIMATELY 65 MPH, MY 2003 HONDA ACCORD HAD A TRANSMISSION FAILURE AND LOCKUP. WHILE MY HUSBAND AND I WERE TRAVELING SOUTH ON THE NJ TURNPIKE THE CAR SUDDENLY JERKED AS IF SOMEONE HAD JAMMED ON THE BRAKES. MY HUSBAND ATTEMPTED TO S... Read more
Incident date: Mar 4, 2011
I HAD JUST LEFT WORK AND DROVE ABOUT TWO BLOCKS, STOPPED AT STOP SIGN, THEN PRESSED THE ACCELERATOR WHEN I HEARD A LOUD NOISE AND THEN A GRINDING NOISE. THE CAR WOULD NOT MOVE. I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY ARE SAYING I WILL NEED A NEW TRANSMISSION. I ALSO HAVE BEEN HAVING A PROBLEM WITH THE DOORS UNLOCKING BY THEMSELVES AS I DRIVE. THIS HAS INCREASED IN FREQUENCY TO 3 -4 T... Read more
Incident date: Feb 16, 2011
I JUST TOOK OFF FOR WORK AND MY CAR WOULDN'T ACCELERATE AND MADE A TERRIBLE WHINING SOUND. IT WOULD NOT GO ABOVE 4. I TRY TO TAKE GOOD CARE OF MY CAR AND SINCE HONDAS SUPPOSEDLY LAST A LONG TIME I DID NOT THINK SOMETHING LIKE THIS WOULD HAPPEN AROUND 143,500 MILES. I COULD HAVE BEEN HIT SINCE I LIVE RIGHT ON A ROAD WHERE PEOPLE ARE CONSTANTLY SPEEDING BY, BUT WAS LUCKY IT WAS NOT A BUSY TIME OF DA... Read more
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WAS DELAYING WHEN SHIFTING BETWEEN GEARS, MOSTLY WHEN SHIFTING FROM SECOND TO THIRD GEAR. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE CURRENT MILEAGE WAS 66,000 AND THE FAILURE MILEAGE WAS 58,000.
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2005 PONTIAC VIBE. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN ABNORMAL NOISE WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT BECAUSE THE POWER CONTROL MODULE WAS IMPROPERLY INSTALLED, THE ENGINE AND TRANSMISSION HAD BECOME DEFECTIVE AND WAS CAUSING THE ABNORMAL NOISE. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE VEHIC... Read more
Incident date: Feb 1, 2009
NISSAN HAS A HUGE TRANSMISSION PROBLEM. IT SEEMS TO BE A SERIOUS AND COMMON PROBLEM WITH 2005 NISSAN MAXIMA CARS! MY MAXIMA WAS JERKING BETWEEN 1ST 2ND AND 3RD GEARS, RPMS REACHING 4 DURING SHIFTING, HARD JERKS IN DOWN SHIFTING; A 5 SEC PAUSE WHEN PUTTING THE CAR INTO REVERSE OR DRIVE, I ALSO HEARD GRINDING NOISE WHEN SHIFTING. THIS OCCURRED ON A DAILY BASES.I HAD TO PAY $3,500 FOR A REBUILT TRANS... Read more
Incident date: Mar 3, 2011
I HAD JUST GOTTEN OF THE INTERSTATE WHEN MY 2006 FORD FREESTAR WOULD NOT DRIVE. I COASTED IN A PARKING LOT. THIS IS A VERY BUSY STREET. THE WOULD NOT DRIVE WITHOUT ANY WARNING OR ANY LIGHTS ON THE DASH. THE CHECK ENGINE LIGHT IS STILL NOT ON. I CALLED A MECHANIC AND HE SAID THAT THEY JUST FIX A VAN LIKE MINE AND IT WAS THE TORQUE CONVERTER AND IT WILL COST 975.00 TO FIX IF THIS IS THE PROBLEM.... Read more
Incident date: Feb 15, 2011
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT HE WAS SITTING ON AN INCLINE WITH THE BRAKES DEPRESSED. AS HE RELEASED THE BRAKES, THE VEHICLE ABNORMALLY ROLLED BACKWARD APPROXIMATELY 300 FEET. THE FAILURE WOULD OCCUR SPORADICALLY WHEN ON AN INCLINE. THE DEALER WAS CONTACTED AND ADVISED THAT THE FAILURE WAS NORMAL. HE THEN CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHI... Read more
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE ATTEMPTING TO DECELERATE, THE VEHICLE BEGAN TO JERK VIOLENTLY. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 144,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Feb 19, 2011
DRIVING 25 MPH GOING THROUGH THE TOLL BOOTH ON THE FREEWAY, AFTERWARDS ACCELERATING AND IMMEDIATELY NOTICED TRANSMISSION SLIP AS THE RPM GAGE WENT UP AND BEYOND 6,000 RPM. THERE WAS NO SIGN LEADING UP TO THE SLIPPING. AFTERWARDS I CONTINUED TO DRIVE FOR ANOTHER 25 MILES, STOPPED TO CHECK UNDER THE HOOD TO SEE WHAT HAPPENED. NOTHING TO DO EXCEPT DRIVE HOME. THE TRANSMISSION CONTINUED TO SLIP UPON A... Read more
Incident date: Mar 1, 2011
TRANSMISSION HAD PROBLEMS DOWNSHIFTING AND CAR WAS LOSING POWER. ON THE HIGHWAY THE CAR BUCKED VIOLENTLY AND I HAD TO PULL OFF ON THE SHOULDER. I WAS ABLE TO CONTINUE FOR A SHORT WHILE BEFORE IT HAPPENED AGAIN AND HAD TO PULL OFF AGAIN. CAR CONTINUED TO BE LOSING POWER AND WOULD NOT DOWNSHIFT. WAS ABLE TO MAKE IT HOME, BARELY, AND TRANSMISSION WOULD NOT ENGAGE IN REVERSE. HAD VEHICLE TOWED TO... Read more
VOLKSWAGEN
ROUTAN
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 3, 2011
Incident date: Mar 1, 2011
OUR 2010 VW ROUTAN ROLLS BACK SEVERELY ON EVEN A SLIGHT INCLINE WHEN IN DRIVE OR REVERSE. THE DEALER'S TECH AGREED IT WAS ABNORMAL AND THE SERVICE MANAGER THOUGHT SO, TOO, BUT, ACCORDING TO VW SPECS, IT IS "NORMAL." WE FEAR THAT ON AN INCLINE STOP, SUCH AS AT A STOP SIGN, IT WILL ROLL BACK AND HIT THE CAR BEHIND US OR ANY PERSON/OBJECT BEHIND US. WHEN IN REVERSE ON AN INCLINE, WE FEAR HITTING S... Read more
Incident date: Feb 28, 2011
2008 HONDA ODYSSEY WITH VCM. THE TRANSMISSION CHRONIC JERKING WHEN SHIFTING BETWEEN 39-41, 49-51, 59-61, 69-71 MPH. COMPLAINED TO HONDA DEALER THREE TIMES, BUT THE MASTER MECHANIC DID NOT FIND ANY ISSUE. THIS HAPPENED SINCE VEHICLE WAS PURCHASED. *TR
Incident date: Feb 10, 2011
I HAVE A 2005 HONDA PILOT WITH 57,000 MILES ON IT THAT I JUST RECENTLY BOUGHT. I AM HAVING CONCERNS ABOUT THE TORQUE CONVERTER I HAVE BEEN RESEARCHING ABOUT. MY CAR WILL ACCELERATE IN THE 32-45 MPH WINDOW AND THEN THE RPM NEEDLE WILL JUMP BACK DOWN TO A LOWER RPM. ALOT OF THE JUMPING NEEDLE IS HAPPENING. THE CAR WILL SHUDDER AT THESE SPEEDS AND WILL FEEL AS IF THE TRANSMISSION IS LETTING UP WHEN... Read more
Incident date: Feb 2, 2011
TL* THE CONTACT OWNS A 2000 CHRYSLER 300M. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO PARK. IN ORDER TO PARK THE VEHICLE, THE CONTACT HAD TO PLACE THE GEAR IN NEUTRAL AND APPLY THE EMERGENCY BRAKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Incident date: Feb 25, 2011
I WAS TRAVELING AT APPROXIMATELY 70 MPH AND MY TACHOMETER STOPPED WORKING AND I STARTED LOSING SPEED. THE CAR WOULD NOT SHIFT. I WAS ABLE TO MOVE TO MANUAL SHIFTING AND RESUME MY SPEED. BUT THE TACHOMETER CONTINUED TO READ "0". *TR
Incident date: Mar 2, 2010
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD AN ABNORMAL BANGING COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND BECAME MORE FREQUENT AS TIME PROGRESSED. THE FAILURE OCCURS ANYTIME PRESSURE WAS APPLIED TO THE BRAKE PEDAL OR WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER AND TO FIVE... Read more
VOLKSWAGEN
EOS
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 2, 2011
Incident date: Feb 2, 2011
2010 VW EOS - WITH LESS THAN 5000 MILES, CAR WOULD LURCH WHEN STARTING AFTER COMING TO A STOP. THIS IS REPEATED CONTINUALLY. SERVICE PEOPLE ADVISED MECHATRONICS UNIT NEEDS TO BE REPLACED AND PART WOULD TAKE AT LEAST TWO WEEKS. FROM FORUMS, IT APPEARS THAT THIS IS A PROBLEM WITH MANY OWNERS OF VW AND SHOULD BE ACKNOWLEDGED BY THE COMPANY AND A FIX MADE TO ALL UNITS. *TR
Incident date: Jan 28, 2011
THE FIRST SYMPTOM OUR 2004 HONDA PILOT EXPERIENCED WAS A SHUTTER/JERKING OF THE CAR AT A LITTLE UNDER 30 MPH. WE TOOK IT TO THE REPAIR SHOP BUT THE MECHANIC WAS NOT ABLE TO REPLICATE THE CONDITION. THE SHUTTER AND JERKING THEN STARTED HAPPENING BETWEEN 40-45 MPH. WE TOOK IT BACK TO THE SHOP AT WHICH TIME THE MECHANIC WAS ABLE REPLICATE IT. THE TRANSMISSION WAS PULLED AND INSPECTED. THERE WAS ... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK ABNORMALLY WHEN DRIVING 35 MPH AND ABOVE. WHEN SHIFTING GEARS, THE VEHICLE WOULD NOT RESPOND FOR APPROXIMATELY FIVE TO TEN SECONDS BEFORE ENGAGING AND THE ENGINE WOULD EXHIBIT AN EXCESSIVE INCREASE IN RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RECOMMENDED HAVING THE VALVE BODY ASSEMBLY REPLACED. THE VEHICL... Read more
Incident date: Feb 28, 2011
TL* THE CONTACT OWNS A 1999 HONDA ODYSSEY. THE CONTACT STATED THAT THE TRANSMISSION BEGAN SLIPPING AND ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED WHILE STOPPED AT A TRAFFIC STOP. THEN, ALL OF THE WARNING LIGHTS EXCEPT FOR THE CHECK ENGINE AND PCS WARNING LIGHTS STOPPED ILLUMINATING. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE AUTOMATIC TRANSMISSION (RECALL INFORMATION NOT AVAILABLE) BUT... Read more
Incident date: Feb 25, 2010
NO INDICATION OF AUTOMATIC TRANSMISSION ISSUES. AUTOMATIC TRANSMISSION FAILURE OCCURRED ON INTERSTATE AT 70 MPH, PRESSED ON ACCELERATOR PEDAL AND WOULD NOT ACCELERATE. WAS ON INNERMOST LANE, HAD TO CROSS 3 INTERSTATE RIGHT LANES DURING COMMUTING HOUR WITH NO ACCELERATION (WAS LIKE DRIVING IN NEUTRAL). ABLE TO GET TO NEXT EXIT. WAS ON A DOWNSLOPE SO ABLE TO COAST DOWN. AT THE BASE OF THE HIL... Read more
CHEVROLET
SUBURBAN 1500
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 2, 2011
Incident date: Mar 1, 2011
2003 CHEVORLET SUBURBAN - TRANSMISSION FAILED AT 45, 000 MILES. SINCE IT WASN'T UNDER WARRANTY ANY LONGER, PURCHASED A NEW TRANSMISSION FROM GM WITH A 3 YR 100, 000 MILE WARRANTY. AFTER 3YRS, 4MONTHS, THE VEHICLE NOW HAS 91,000 MILES AND THE TRANSMISSION HAS FAILED AGAIN. EACH TIME THE COST IS OVER $2500. *TR
Incident date: Feb 24, 2011
TL* THE CONTACT OWNS A 2004 BMW M3 CONVERTIBLE. THE CONTACT STATED THAT THE VEHICLE WOULD SLIP OUT OF GEAR WHILE DRIVING AT ANY SPEED. THE CONTACT STATED THAT BECAUSE THE VEHICLE HAD A SMG TRANSMISSION, THE FAILURE WOULD NOT ALLOW THE CONTACT TO ACCELERATE AND HE WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO ALLOW THE GEAR TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER YET HE WAS UNABLE TO ... Read more
Incident date: Feb 24, 2011
I HAVE A 2004 TOYOTA RAV4. THE CHECK ENGINE LIGHT CAME ON AND AFTER ABOUT 20 MILES THE CAR STARTED SHIFTING HARD AND FINALLY WOULDN'T GET IN GEAR. TOOK IT TO THE DEALER, AND THEY SAID THE ELECTRONIC CONTROL MODULE (ECM) IS AT FAULT (ERROR P0766- SHIFT SOLENOID D STUCK). THEY REPLACED THE ECM BUT THE PROBLEM PERSISTED. THE DEALER TOLD ME THE ONLY WAY TO FIX THE PROBLEM IS TO REPLACE THE TRANSMISSI... Read more
Incident date: May 1, 2002
OWN A 2003 TOYOTA MATRIX-1ST OWNER OF THIS CAR. THIS CAR WAS PURCHASED WITH 9 MILES IN IT. WHEN IT WAS FIRST PURCHASED WITHIN 2 DAYS THERE WAS A NOISE COMING FROM THE TRANSMISSION BEARINGS. THE VEHICLE WAS TAKEN BACK TO THE TOYOTA DEALER WHERE PURCHASED AND THE TECHNICIANS SAID THERE WAS NO NOISE. THE NOISE NEVER WENT AWAY AND THE DEALER JUST IGNORED IT-NEVER FIXED IT. ALSO, THE BACK SEAT BELT WO... Read more
Incident date: Jan 20, 2011
WAS DRIVING MY 2004 MERCURY MONTEREY AND ALL THE SUDDEN MY TRANSMISSION QUITE LETTING THE CAR GO FORWARD OR IN REVERSE. TOOK IT TO A REPAIR SHOP AND IT WAS THE TORQUE CONVERTER WHICH COST ME $2300 TO REPAIR. *TR
Incident date: Feb 24, 2011
I PURCHASED MY 2005 FORD FREESTAR NEW AND WITH 72,082 MILES I HAD TO HAVE THE TORQUE CONVERTER, BANNER KIT, HARDENED PUMP SHAFT WITH PUMP GEARS REPLACED. WE WERE ACCELERATING FROM A STOP AND FELT A THUMP LIKE WE HAD RUN OVER SOMETHING. PRIOR TO THAT THE VAN WOULD SHAKE AT 30 TO 40 MILES PER HOUR. THE COST OF THE REPAIRS WERE $14450. THE REPAIR SHOP STATED THAT THE TRANSMISSIONS IN THE FREESTAR... Read more
JEEP
WRANGLER X RHD 4X4
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 2, 2011
Incident date: Jan 6, 2011
WHILE DRIVING VEHICLE AND GETTING READY TO PARK, GEAR SHIFT LOCKED. ABLE TO SHIFT TO PARK BUT INSTRUMENT PANEL CONTINUES TO SHOW DRIVE. UNABLE TO START VEHICLE- STUCK ON DRIVE. *TR
OLDSMOBILE
SILHOUETTE
(1998) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 1, 2011
Incident date: Feb 27, 2011
TL* THE CONTACT OWNS A 1998 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT ONCE THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK, THE VEHICLE WOULD NOT SHIFT INTO DRIVE. IN ADDITION, THE VEHICLE WOULD ONLY REMAIN IN PARK IF THE EMERGENCY BRAKE WAS ENGAGED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE IT WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC ADVISED THAT THE SHIFT LINKAGE CA... Read more
Incident date: Feb 7, 2011
TL* THE CONTACT OWNS A 2005 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SHIFT AND JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V384000 (ENGINE AND ENGINE COOLING) AND WOULD NEED REPAIRS. THE VEHICLE WAS REPAIRED UNDER THE RECALL YET THE FAILURE PERS... Read more
Incident date: Apr 3, 2008
APRIL 2008. DRIVING HOME FROM SISTERS WEDDING IN CANADA TO NORTH CAROLINA. TORQUE CONVERTER CAME APART AND DAMAGED THE TRANSMISSION, (97000 MILES). NEW TRANSMISSION INSTALL AT AAMCO IN MANCHESTER, CT. 65000 MILES LATER (NOVEMBER 2011) THAT TRANSMISSION FAILS. HAD IT CHECKED OUT AND WATER WAS GETTING INTO THE TRANSMISSION. NO VISIBLE SIGNS AS TO HOW. *TR
FORD
EXPEDITION
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 1, 2011
Incident date: Feb 27, 2011
2003 FORD EXPEDITION WOULD NOT START AFTER LONG TOW TO MECHANIC IT WAS A BURNT RELAY SWITCH BUT NOW IT TURNS OFF WHILE DRIVING, CHANGE THE RELAY SWITCH AND PROBLEM IS TEMPORARILY FIXED NOW SINCE THE RELAY IS FOR THE FUEL PUMP AND PCM MY TRANSMISSION IS ACTING UP NOT SHIFTING 3RD OR OVER DRIVE NO ONE CAN FIGURE OUT THE PROBLEM BUT WE ARE SCARED TO DRIVE THE TRUCK! *TR
Incident date: Oct 14, 2010
2005 NISSAN MAXIMA TRANSMISSION PROBLEMS. IT SEEMS TO BE A SERIOUS AND COMMON PROBLEM WITH THIS CAR! MY MAXIMA IS JERKING BETWEEN 1ST 2ND AND 3RD GEARS, RPMS REACHING 4 DURING SHIFTING, HARD JERKS IN DOWN SHIFTING AS WELL. A 5 SEC PAUSE WHEN PUTTING THE CAR INTO REVERSE OR DRIVE! A GRINDING NOISE WHEN SHIFTING. THIS OCCURS ON A DAILY BASES! VERY UNHAPPY WITH NISSAN, THEY REFUSE TO PAY FOR A NEW TR... Read more
Incident date: Oct 1, 2010
ABOUT 6 MONTHS AGO, MY GEAR SHIFT STARTED "STICKING" IN PARK. WOULD NOT GO INTO REVERSE WITHOUT A LOT OF COAXING. WHAT I DID WAS TO KEEP PUMPING THE BRAKES AND AFTER ABOUT 10 OR SO PUMPS, THE GEAR SHIFT WOULD RELEASE. MORE RECENTLY, MY CAR WILL JUST DIE EVEN WHEN I AM GOING OVER 40 MPH. MOST OF THE TIME, I CAN JUST SHIFT IT INTO NEUTRAL AND RESTART IT. I AM NOT SURE OF WHAT THE OUTCOME WOULD B... Read more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE EXHIBITED AN ABNORMALLY LOUD NOISE. SHE NOTICED THAT THERE WAS A HOLE IN THE TRANSMISSION AND THAT THE TRANSMISSION GEARS WERE ON THE GROUND. THE DEALER OFFERED THE CONTACT NO ASSISTANCE. THE MANUFACTURER ADVISED THE CONTACT THAT BECAUSE HER VEHICLE WAS NO LONGER UNDER WARRANTY, THEY WOULD NOT BE ABLE TO PR... Read more