Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Mar 13, 2011
VEHICLE EXHIBITED "HARD" DOWNSHIFTS WHILE DECELERATING. TRANSMISSION LOST TOP GEAR WHILE DRIVING, LEADING TO SUDDEN DECELERATION AND POTENTIAL FOR REAR END COLLISION. *TR
DODGE
GRAND CARAVAN
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 15, 2011
Incident date: Mar 14, 2011
WHILE STOPPED AND THEN TRY TO DRIVE FORWARD OR REVERSE, THERE WOULD BE A PAUSE AND THEN SUDDENLY JERK FORWARD/REVERSE AND THEN BE OKAY. THE LAST TIME BEFORE I HAD IT SERVICED, (UNDER WARRANTY), I WAS ABLE TO DRIVE FORWARD BUT REVERSE WOULD ONLY LAST A FEW SECONDS BEFORE IT WOULDN'T WORK. YOU PRESS ON THE GAS BUT IT WOULDN'T MOVE. IF YOU PUT INTO FORWARD AND THEN REVERSE IT SOMETIMES LET YOU REV... Read more
VOLKSWAGEN
ROUTAN
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 15, 2011
Incident date: Feb 15, 2011
THIS IS MY SECOND COMPLAINT. I'M STILL WAITING ON THE OTHER TO HEAR BACK ON. NOW IT SEEMS TO BE THE TRANSMISSION. WHEN I'M SHIFTING OUT OF PARK INTO REVERSE OR DRIVE IT JAMS AND MAKES A REALLY BAD NOISE LIKE IF IT IS GOING TO BREAK OFF. THIS HAPPENS OFTEN AND HAS BEEN DOING THIS FOR ABOUT A MONTH. I WILL BE TAKING IT IN TO THE DEALER TO SEE WHAT THEY CAN FIND AND ALSO HAVE THEM HOPEFULLY RESOLVE M... Read more
Incident date: Mar 12, 2011
TL*THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE CAME TO A STOP. THE ENGINE WAS STILL RUNNING, BUT WHEN THE CONTACT TRIED TO ACCELERATE THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACTS MECHANIC DID NOT MENTION ANYTHING SPECIFIC THAT CAUSED THE FAILURE, ONLY THAT THIS WAS A C... Read more
Incident date: Mar 14, 2011
WHEN MY 2000 CHEVY IMPALA GETS TOO HOT THE TRANSMISSION BEGINS TO STICK, AND THE VEHICLE SLOWS DOWN, AND THEN TRANSMISSION SHIFT VERY PULLS HARD. IT OCCURS MOSTLY AS THE WEATHER STARTS TO GET WARM. *TR
Incident date: Sep 15, 2010
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD LUNGE FORWARD AT TIMES, STALL, AND SHIFTING WOULD BE DIFFICULT. THE VEHICLE WAS NOT INSPECTED BY THE DEALER NOR BEEN WAS IT REPAIRED. THE MANUFACTURER ADVISED HER THAT THE TRANSMISSION MIGHT NEED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Incident date: Mar 10, 2011
MAKING TURN TO AN ON-RAMP THE RPM'S IN MY 2003,V6 HONDA ACCORD WITH AUTOMATIC TRANSMISSION INCREASED TO 6000-7000, AFTER MAKING THE TURN I LOST ALL DRIVE POWER AND PULLED TO THE SIDE OF THE ROAD. I STOPPED THE CAR, TURNED OFF THE ENGINE AND FOUND NOTHING OBVIOUS UNDER THE HOOD. AFTER RESTARTING THE CAR, IT WOULD NOT MOVE IN EITHER FORWARD OR REVERSE. HAD THE CAR TOWED TO HONDA DEALER, DIAGNOSIS... Read more
Incident date: Mar 9, 2011
TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE TRANSMISSION WAS DEFECTIVE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 150,000.
Incident date: Mar 15, 2011
MY WIFE WAS ON THE INTERSTATE WITH MY 2 AND 4 YEAR OLD TRAVELING 70 MPH TODAY(3/15/11). VAN LOST POWER TO TRANSMISSION AND THANKFULLY SHE WAS ABLE TO REACH THE SAFETY OF THE SHOULDER BY WAY OF DODGING TO SEMI TRUCKS COMING UP FAST BEHIND HER. VAN IS AT THE DEALERSHIP NOW TO FIGURE OUT WHAT HAS CAUSED THE FAILURE OF POWER. I HAVE READ ABOUT ALL OF THE ISSUES OTHER OWNERS ARE HAVING AND FIND THIS ... Read more
Incident date: Nov 13, 2010
2006 ACURA MDX SHUDDERS AND VIBRATES WHEN ACCELERATING, APPROXIMATELY BETWEEN 30 - 40 MPH. THE SHUDDERING IS PREDICTABLE, OCCURS NEARLY EVERYTIME THE CAR IS DRIVEN. ACURA SERVICE ADVISED US THE TORQUE CONVERTER IS SLIPPING INTERNALLY AND NEEDS REPLACEMENT (IN WRITING). NOW ACURA SERVICE STATES THEY WILL CONDUCT THE TRANSMISSION SOFTWARE UPDATE WHICH SHOULD FIX THE ISSUE. THE CAR IS STILL UNDER... Read more
Incident date: Feb 23, 2011
WAS DRIVING ON INTERSTATE 295 AT 60MPH. PUSHED DOWN GAS TO ACCELERATE PAST THE CAR ON MY LEFT AND SWITCHED LANES. CAR MADE GRINDING NOISE AND THEN ACTED AS IF IN NEUTRAL. I CHECKED TO ENSURE THE CAR WAS STILL IN DRIVE. I KEPT TRYING TO ACCELERATE BUT THE ENGINE JUST REVVED, THEN THE CHECK ENGINE LIGHT CAME ON. THE CAR BEHIND ME ALMOST HIT ME DUE TO THE SUDDEN LACK OF ACCELERATION. I PULLED TO THE ... Read more
Incident date: Mar 10, 2011
HAD TRANSMISSION FIXED IN JAN 2010 AND MY TRANSMISSION JUST WENT OUT AGAIN MARCH 10 2011... I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE RANGING FROM BROKEN MOTOR MOUNTS, TRANNY, A/C, RADIATOR, SPARK PLUGS 02 SENSORS AND SO FORTH. THIS IS THE 5TH TIME I HAVE REPORTED ON HERE. PLEASE DO SOMETHING BEFORE IT KILLS MORE PEOPLE. ON TOP OF THIS, I WAS DRIVING AND THE DVD PLAYER FELL OUT OF THE CEIL... Read more
Incident date: Jan 2, 2009
HELLO, I AM A VERY FRUSTRATED ACURA MDX OWNER. I HD PURCHASED 2005 ACURA MDX BRAND NEW. I USD THE SUV FOR 3 YEARS WHEN I STARTED HEARING A "VIBRATION" OR "JUDDER"NOISE WHILE CRUISING BETWEEN 20-45 MILES PER HOUR. IN DECEMBER 2010, I RECEIVED A RECALL AND WAS VERY HAPPY THAT THE ISSUE WILL BE RESOLVED. I TOOK THE RECALL NOTICE SENT BY HONDA MOTORS AND WENT TO THE ALHAMBRA, CA ACURA DEALERSHIP. THE... Read more
Incident date: Feb 27, 2011
2003 HONDA ACCORD V6 TRANSMISSION WENT OUT OF THE BLUE WITH 104,560 MILES ON IT. I KEEP MY CARS MINT AND CHANGE FLUIDS AS RECOMMENDED BY THE MANUFACTURER. HONDA AMERICA SAID DUE TO THAT IT'S PAST ITS WARRANTY, AGE AND MILEAGE THEY ARE UNWILLING TO DUE ANYTHING. I'VE READ ON THE NHTSA'S WEBPAGE ABOUT THE TRANSMISSIONS FAILING ALL IN THE SAME WAY, EVEN MY CAR. OBVIOUSLY THERE'S A PROBLEM THAT HONDA ... Read more
Incident date: Feb 16, 2011
ON WEDNESDAY, 2/16/11, AT 4:50 P.M. I WAS TRAVELING DOWN SUDBURY STREET IN BOSTON, MA TO MAKE A RIGHT HAND TURN ONTO CONGRESS STREET IN BOSTON. I CAME DOWN THE HILL AND STOPPED AT A RED TRAFFIC LIGHT. MY CAR, FOR NO APPARENT REASON, BEGAN TO RACE AND WOULD NOT STOP. I APPLIED MORE PRESSURE TO THE BRAKE AND SHIFTED THE CAR INTO PARK. IT CONTINUED TO RACE FOR 5-10 SECONDS AFTER I DID THIS. THIS... Read more
Incident date: Feb 22, 2011
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 10 MPH, SHE HEARD A LOUD BANG. THE VEHICLE LOST ALL POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TORQUE CONVERTER WAS REPLACED. IN ADDITION, FIVE OTHER UNKNOWN COMPONENTS THAT FAILED DUE TO THE TORQUE CONVERTER WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 73,000. UPDATED *LJ ... Read more
Incident date: Sep 15, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VALVE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 142,000.
Incident date: Feb 11, 2011
TL* THE CONTACT OWNS 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN SHIFTING FROM FIRST TO SECOND GEAR OR WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY VIOLENT JERK. IN ADDITION, WHEN ATTEMPTING TO ACCELERATE WHILE DRIVING 20-25 MPH, THE ENGINE WOULD EXHIBIT AN UNUSUAL INCREASE IN RPMS AND THE TRANSMISSION WOULD HESITATE TO RESPOND TO ACCELERATION ATTEMPTS. ONCE THE VEHICL... Read more
Incident date: Mar 11, 2011
2ND EVENT, UNCOMMANDED DOWNSHIFT FROM 6TH GEAR TO 4TH GEAR AT SPEED. TRANSMISSION THEN LOCKS IN 4TH GEAR UNTIL SHUT DOWN AND RESTARTED. VERY VIOLENT EVENT WHEN IT OCCURS, WITH AN INSTANTANEOUS BANG AND CORRESPONDING IMMEDIATE LOSS OF SPEED. *TR
Incident date: Apr 5, 2008
APRIL 5, 2008 STARTED OFF LIKE ANY OTHER SATURDAY,CLEANING MY HOUSE THEN GOING SHOPPING AT MY LOCAL GROCERY, BUT THIS DAY WAS DIFFERENT. WHEN I GOT IN MY 2003 FORD TAURUS TO GO SHOPPING, I TURNED THE KEY TO START MY CAR AND PUT THE CAR IN REVERSE, BUT THE CAR WOULD NOT MOVE. I PUT THE CAR IN PARK AND TRIED AGAIN BY PUTTING MY CAR IN REVERSE. NEEDLESS TO SAY THE CAR WOULD NOT BUDGE. NO PROBLEMS... Read more
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SWITCH GEARS AND REMAIN STUCK IN THIRD GEAR. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT REPAIRABLE AND IF HE WAS TO REPLACE THE TRAN... Read more
Incident date: Jun 15, 2010
TRANSMISSION IN 2004 NISSAN MAXIMA SLIPS AND LURCHES INTO GEAR. DEALERSHIP HAS LOOKED AT IT THREE TIMES BUT SAYS NOTHING IS WRONG WITH IT, THAT THE MOTOR MOUNTS NEED REPLACED. I AM FEARFUL TO PASS A CAR ON TWO LANE ROAD THAT THE TRANSMISSION WILL SLIP AND STALL LEAVING ME IN THE PATH OF ONCOMING TRAFFIC W/O POWER TO MOVE OUT OF THE WAY. THE SHIFTING IS NOT RELIABLE LEAVING ME VULNERABLE BY NOT... Read more
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS 2006 NISSAN MAXIMA. THE CONTACT STATED THE TRANSMISSION BEGAN SLIPPING AND RANDOMLY SHIFTING GEARS. IN ADDITION, WHEN DECELERATING THE TRANSMISSION WOULD CAUSE THE VEHICLE TO JERK AND SHIFT EXTREMELY HARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,067.
Incident date: Feb 14, 2011
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN ABNORMAL AND EXCESSIVE INCREASE IN RPMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND REPROGRAMMED THE PCM TO THE LATEST COLLABORATION. THE DEALER FURTHER TESTED THE VEHICLE AND FOUND THAT THE FAILURE WAS CORRECTED HOWEVER WHEN THE CONTACT RETRIEVED THE ... Read more
Incident date: Jan 7, 2011
TL* THE CONTACT OWNS A 2005 AUDI A4. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE TRANSMISSION WAS CAUSING THE VEHICLE TO SHAKE ABNORMALLY. THE PARKING, DRIVE AND NEUTRAL GEARS WERE ALSO ILLUMINATED SIMULTANEOUSLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE TRANSMISSION CONTROL MODULE HAD FAILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND TH... Read more
Incident date: Feb 10, 2011
I HAVE BEEN HAVING INTERMITTENT PROBLEMS WITH MY 2007 SATURN AURA WHERE I PUT THE CAR IN PARK, SHUT OFF THE ENGINE AND THE WHOLE CONTROL PANEL GOES BLACK AND THE DOOR LOCKS WON'T OPEN. THEN I CAN'T RESTART THE CAR. I FOUND MYSELF STRANDED FOR 3 HOURS ON A DARK DESERTED STREET A COUPLE WEEKS AGO IN SOME PRETTY COLD WINTER WEATHER.I AM A SINGLE 67 YR. OLD WOMAN AND DIDN'T KNOW WHAT TO DO. I CALLED A... Read more
Incident date: Mar 9, 2011
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO CHANGE LANES. WHEN THE ACCELERATOR PEDAL WAS ENGAGED THERE WAS NO POWER RESPONSE. ALSO, A RAPID INCREASE IN THE RPMS OCCURRED. THE GEAR WOULD NOT SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE CONTACT SUSPECTED THAT THE FAILURE WAS RELATED ... Read more
Incident date: Mar 11, 2011
I WAS DRIVING ON THE FREEWAY AT 8:30 PM WHEN MY VEHICLE BEGAN TO LOSE POWER AND STALLING, IT FINALLY SHUT DOWN COMPLETELY IN THE FAST LANE. I FRANTICALLY TRIED RESTART FINALLY IT DID I WAS THEN ONLY ABLE TO GET THE VEHICLE IN THE SMALL SPACE BETWEEN THE ON RAMP AND THE SLOW LANE OF FREEWAY. THE TRAFFIC WAS HEAVY AND I ALMOST GET HIT BY A VEHICLE WHILE ATTEMPTING TO GET TO A SAFE PLACE. WHERE THE... Read more
1 injured
Incident date: Mar 13, 2011
I HAVE A 2003 FORD TAURUS SES WITH 67,000 MILES ON IT. THE TRANSMISSION JUST STOPPED. PARK AND NEUTRAL ONLY. FORTUNATELY I WAS NOT IN TRAFFIC WHEN IT HAPPENED. OVER THE LAST YEAR A COUPLE MINOR SLIPS, BUT THIS TIME TOTAL FAILURE. HAVING IT TOWED TO A DEALER MONDAY. *TR
Incident date: Feb 28, 2011
THE TRANSMISSION ON OUR 2003 HONDA ACCORD WITH ONLY 72,203 MILES HAS GONE BAD AND NEEDS TO BE REPLACED. WE SERVICED OUR VEHICLE REGULARLY AND THIS SHOULD NEVER HAVE HAPPENED WITH SUCH LOW MILEAGE. HONDA WANTS TO CHARGE US OVER $4000 FOR A NEW TRANSMISSION. WE UNDERSTAND THERE ARE MANY COMPLAINTS ON THIS. WE HAD SEVERAL RECALLS ON THIS VEHICLE, INCLUDING A SERVICE TO THE TRANSMISSION SHORTLY AF... Read more
Incident date: Feb 24, 2011
NEW 2011 HONDA ACCORD (STARTING WHEN THE CAR GOT TO ABOUT 500 MILES ON ODOMETER): DOESN'T DECELERATE SMOOTHLY (GIVES A BIT OF A ROUGH "BRAKING" & ACCELERATION ACTION (A BIT OF A ROUGH RIDE) & ABOUT 100-200RPM INCREASE) THROUGH 20MPH, THEN, AGAIN THROUGH 15MPH. HONDA DEALER SAYS THERE'S NOTHING WRONG BECAUSE OTHERWISE, THE CHECK ENGINE LIGHT WOULD GO ON. THIS OCCURS CONSTANTLY EVERY DAY, USUALLY AF... Read more
VOLKSWAGEN
PASSAT
(1999) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 13, 2011
Incident date: Mar 13, 2011
WATER IN THE PASSENGER COMPARTMENT OF THE VEHICLE, FROM ANY SOURCE (INCLUDING THE SUNROOF DRAINS THAT WERE RECALLED BUT NOT EFFECTIVELY FIXED) OR SNOW FROM BOOTS THAT HAS MELTED... DRAINS TO THE LOWEST POINT, WHICH IS WHERE VW PUT THE TCM (AN ELECTRICAL COMPONENT HIGHLY SENSITIVE TO MOISTURE) THIS CAUSED THE TRANSMISSION TO SLAM INTO LIMP MODE AT 65 MPH WITH 2 KIDS IN THE BACK SEAT. VOLKSWAGEN IS ... Read more
Incident date: Mar 12, 2011
NEED YOU TO LOOK AT THE TRANSMISSION OF THE 2007 MERCURY MONTEGO.... THE OVERALL PERFORMANCE OF THE VEHICLE IS GREAT.. I HAD OTHERS INQUIRE ABOUT MY TRANSMISSION... SLIPPING. *TR
Incident date: Mar 12, 2011
TRANSMISSION PROBLEM, VEHICLE SHUDDERING IN BETWEEN GEAR CHANGES. 2005 HONDA ODYSSEY, 58,000 MILES. NEEDS A NEW TRANSMISSION PER REPAIR SHOP AND DEALER. APPEARS THERE ARE NUMEROUS COMPLAINTS ON HONDA TRANSMISSIONS FROM 2000 TO 2010 HONDA ODYSSEYS. WILL COST APPROXIMATELY $4800 TO REPLACE. NO RECALL TO DATE YET NUMEROUS COMPLAINTS ON THE NET. *TR
Incident date: Jan 5, 2011
I HAVE A 2005 FORD FREESTAR. WE BOUGHT IT IN 2008 AND ENJOYED DRIVING IT ALL OVER TEXAS BUT THE REAR BRAKES HAVE ALWAYS HAS MADE A MOANING SOUND NO MATTER WHAT IS REPLACED AND THE FRONT BRAKES RATTLE. DEC 2010 REPLACED THE WATER PUMP, ALTERNATOR, ILDER PULLEY AND BELT TENSIONER BEFORE I FOUND THE SOLUTION ON YOUTUBE THAT IT WAS THE CAMSHAFT SYCHRONIZER THAT WAS MAKING A SHRIEKING NOISE. THEN WITHO... Read more
Incident date: Feb 23, 2011
MY HUSBAND WAS DRIVING DOWN THE ROAD IN OUR 2006 FORD TAURUS AND IT SUDDENLY WITHOUT WARNING CAME TO A COMPLETE STOP ON THE HIGHWAY AND HAD TO BE MANUALLY PUSHED OFF THE HIGHWAY. THIS WAS VERY DANGEROUS. WE HAD THE VEHICLE TOWED TO A GARAGE NEARBY AND THE OWNER SAID "THE TRANSMISSION IS COMPLETELY SHOT". WE HAD THE VEHICLE TOWED AGAIN TO PRECISION TRANSMISSION IN WHITEVILLE, NC. THEY NOTIFIE... Read more
Incident date: Oct 5, 2002
2003 HONDA PILOT. CONSUMER STATES MECHANICAL PROBLEMS WITH THE VEHICLE *TGW THE CONSUMER STATED THE DRIVE LIGHT BEGAN TO FLASH INTERMITTENTLY FROM THE BEGINNING OF OWNERSHIP. THE DEALER TOLD THE CONSUMER IT WAS RELATED TO THE GAS CAP NOT BEING SECURED PROPERLY. HOWEVER, ONCE THE TRANSMISSION WAS REPLACED THE LIGHT NO LONGER FLASHED. ON AUGUST 19, 2003 THE VEHICLE WAS TAKEN TO THE DEALER DUE TO ... Read more
Incident date: Mar 6, 2011
NISSAN MURANO 2004 TRANSFER CASE AND REAR DIFFERENTIAL FAILURE. NEED TO REPLACE BOTH AT A COST OF $6,200. *TR
Incident date: Mar 7, 2011
TL*THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE WOULDN'T SHIFT GEARS AND THEN IT STALLED. THE WRENCH AND THE TRACTION CONTROL WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. THE ... Read more
Incident date: Mar 1, 2011
TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT PROPERLY FROM SECOND TO THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE HYDRAULIC PRESSURE BUILD UP HAD CAUSED THE TORQUE CONVERTER TO POP OUT AND ADVISED THE CONTACT THAT THEY WOULD NEED TO REPLACE OR REBUILD THE TRANSMISSION. A PRIVATE MEC... Read more
Incident date: Feb 20, 2011
ON THE DAY PRIOR TO THE EVENT, THE WEATHER WAS AROUND 55 DEGREES AND MISTY WITH OCCASIONAL LIGHT RAIN. OUR 2010 TOYOTA PRIUS IV WAS PARKED DURING MOST OF THE DAY. WHILE DRIVING ON INTERSTATE 35 IN TEXAS GOING 70 MPH, ALL OF A SUDDEN 4 DIFFERENT WARNING LIGHTS ILLUMINATED ON THE DASH ALONG WITH THE LARGE RECTANGULAR WARNING MESSAGE SAYING "CHECK HYBRID SYSTEM". THE VEHICLE LOST POWER TO THE WHE... Read more
CHEVROLET
AVALANCHE 1500
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 11, 2011
Incident date: Mar 30, 2010
09 CHEVY AVALANCHE THE DRIVE SHAFT OR BALL JOINT WAS UNDERSIZED BY 5/1000 TO MAKE THE 6 SPEED TRANSMISSION SHIFT CORRECTLY/THUS CAUSING SLACK WHICH MAKES NOISES FROM A JAR TO SOUNDING LIKE YOU WERE HIT IN THE REAR. 3 TIMES TO DEALER--3/30/10 AT3,788 MI, 10/28/10 W/8,185 MI TO3/3/11 W/14,000 MI. THEY TELL ME NOW ITS NO FIX, BUT HAS 100,00 MI WARRANTY. IT IS GETTING WORSE AND COULD FINALLY TWIST ... Read more
CHRYSLER
PT CRUISER
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 10, 2011
Incident date: Mar 8, 2011
HAVE A 2008 PT CRUISER. I HAD A ISSUE WITH TRANSMISSION. I WAS TOLD BY MECHANIC THAT THERE IS A ALERT THAT THE CAR NEEDS A COMPUTER SOFTWARE UPDATE ($150). CAR IS SHAKING. WAS TOLD THAT THIS HAPPENS TO ALL THE PT CRUISER THAT SEVERAL BUSHING AROUND THE ENGINE VERY FAST WEAR OUT. PASSENGER WINDOW SOMETIMES DOES NOT GO ALL THE WAY UP. THESE ARE SAFETY ISSUE THAT CHRYSLER KNOWS ABOUT BUT DO NOT... Read more
PONTIAC
GRAND PRIX
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 10, 2011
Incident date: Jul 30, 2009
2008 PONTIAC GRAND PRIX GXP. SLIPPING TRANSMISSION, STILL UNDER WARRANTY, DEALER SAYS CANNOT REPLICATE ISSUE. CAR VIBRATES HORRIBLY, SLIPS INTO EVERY GEAR. DEALER WILL NOT FIX UNTIL TRANSMISSION STOPS WORKING ALL TOGETHER. CAR HAS BEEN TURNED IN FOR THIS ISSUE 6 TIMES. GM NEEDS TO FIX IT!!!!!!!!!!!!!!!!!!!!!! *TR
VOLKSWAGEN
JETTA
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 10, 2011
Incident date: Jun 1, 2007
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA TURBO DIESEL. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD ENGAGE INTO NEUTRAL CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT SHE WAS NOT PROPERLY DRIVING THE VEHICLE AND THAT THE CONTACT WOULD NEED TO LEARN TO DRIVE THE VEHICLE CORRECTLY. THE MANUFACTURER WAS CONTAC... Read more
JEEP
GRAND CHEROKEE
(1996) - POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 10, 2011
Incident date: Feb 8, 2011
RANDOM STALLING, SUDDEN TRANSMISSION SLAMS AND DROP DOWNS. *TR
Incident date: Mar 8, 2011
I OWN A 2005 FORD FREESTAR MINIVAN. OVER THE LAST COUPLE OF DAYS I NOTICED IT WOULD SHIFT HARD WHEN I PUT IT INTO DRIVE. THEN ON TUESDAY, 3/8/11 ME AND MY FAMILY WAS ON THE HIGHWAY, MY HUSBAND DRIVING, AND NOTICED THE VAN WOULD NOT SHIFT INTO 3RD GEAR. WE PULLED OVER AND CHECKED TRANSMISSION FLUID AND ADDED JUST A BIT. WE THEN STARTED DRIVING AGAIN AND THEN THE VAN WOULD NOT SHIFT INTO 2ND GEAR. W... Read more
Incident date: Mar 5, 2011
2003 HONDA ACCORD SEDAN V6 - AUTOMATIC TRANSMISSION FAILURE. 125,000 MILES. PROBLEMS WITH TRANSMISSION SINCE 75,000 MILES. WE TOOK OUR VEHICLE INTO THE DEALER BECAUSE THE TRANSMISSION FLUID WAS BURNT. DEALER CONFIRMED TRANSMISSION FLUID WAS BURNT. THE ANSWER WE RECEIVED WAS THAT THE TRANSMISSION FLUID SHOULD NOT BE IN THAT CONDITION BUT NO PROBLEMS WERE FOUND DURING THEIR INSPECTION. *TR
Incident date: Feb 5, 2011
FAULTY SHIFTING IN 2001 TOYOTA RAV4 RELATED TO THE ECM CAUSES THE VEHICLE TO SLOW DOWN AND ALMOST COME TO A STOP WHEN TRYING TO ACCELERATE OR PULL OUT INTO TRAFFIC. ECM WAS REPLACED BUT THE FAULTY SHIFTING STILL OCCURS. ACCORDING TO THE DEALERSHIP THIS MEANS THAT THE VEHICLE NOW NEEDS A NEW TRANSMISSION. WHILE THE VEHICLE IS 10 YEARS OLD, IT HAS LESS THAN 130,000 MILES ON IT. THIS SHOULD NOT BE OC... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE THE VEHICLE WAS IDLED OR ATTEMPTING TO DECELERATE THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING SIMILAR TO THE FAILURE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM). THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND INFORMED HIM THAT HIS VEHICLE WAS ... Read more