Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
DODGE
GRAND CARAVAN
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 28, 2011
Incident date: Feb 7, 2011
I HAVE HAD THE 2007 DODGE GRAND CARAVAN SINCE 2007. THIS WINTER, WHEN TEMPERATURES ARE AROUND 33 AND BELOW, IT SLIPS OUT OF DRIVE IN TO A NEUTRAL STATE. THE GEAR ON THE DASH DOES NOT MOVE SO IT APPEARS TO STILL BE IN DRIVE. ON SEVERAL OCCASIONS WHILE DRIVING MY CHILDREN TO SCHOOL, IT "GOES NEUTRAL" WHILE THE VEHICLE IS STILL MOVING. IT SLOWS DOWN AND I CAN BRAKE BUT THE ACCELERATION WILL NOT WORK.... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 2001 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO SHIFT BETWEEN GEARS PROPERLY. THE VEHICLE WAS NO LONGER UNDER WARRANTY AND WAS NOT REPAIRED. THE MANUFACTURER DID NOT OFFER THE CONTACT ANY ASSISTANCE. THE CURRENT MILEAGE WAS 193,000 AND THE FAILURE MILEAGE WAS 183,000.
Incident date: Mar 28, 2011
MY 2004 LINCOLN AVIATOR STARTED MAKING A LOUD WHINING NOISE. *TR
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO DECELERATE, THE TRANSMISSION EXHIBITED A HARD DOWNSHIFT. THE VEHICLE WAS TAKEN TO A LOCAL TRANSMISSION REPAIR SHOP WHERE A DIAGNOSIS WAS PERFORMED BUT NO FAILURE CODES WERE PRODUCED. THE VEHICLE WAS THEN TAKEN TO A LOCAL MECHANIC WHO REPLACED THE TRANSMISSION FLUID, WHICH DID NOT COR... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 28, 2011
Incident date: Jun 15, 2010
FLAT UNRESPONSIVE GAS PEDAL RESPONSE EXCESSIVE DRIVELINE VIBRATION AT HIGHWAY SPEED WHEEL AND TIRE SHAKE DEALERSHIP STATED NOTHING WAS WRONG WITH THE VEHICLE. OCCURRED ON A REGULAR BASIS UNTIL FAILURE OCCURRED. SECOND SERVICING DEALERSHIP DIAGNOSED FAILED TRANSMISSION RADIATOR AND COMPLETE TRANSMISSION REPLACEMENT/REPAIR. *TR
Incident date: Mar 28, 2010
I OWN AN AUTOMATIC 2001 BMW 330I. I HAVE HAD NO PRIOR PROBLEMS WITH THIS VEHICLE AND ON MARCH 28, 2010, I PULLED INTO A PARKING SPACE AND WHEN I PUT THE CAR IN REVERSE (2 MINUTES LATER - WITHOUT STOPPING THE ENGINE) THE CAR DID NOT MOVE BACKWARDS. I PROCEEDED TO TURN OFF THE CAR, WAIT AND PUT IT BACK INTO REVERSE AND PRESSED ON THE GAS. THE VEHICLE REV'S UP BUT DOES NOT MOVE AS IF IT WERE IN NEUTR... Read more
Incident date: Jan 1, 2011
MY VEHICLE WILL ACT AS IF IT IS IN NEUTRAL WHEN I PULL AWAY FROM A STOP. THE ENGINE REVS WITH NO FORWARD MOVEMENT THEN THE TRANSMISSION "BANGS" INTO GEAR AND THE VEHICLE PROCEEDS. THE HESITATION COULD CAUSE AN ACCIDENT. THERE ARE NUMEROUS REPORTS FROM OTHER OWNERS ON THE FORDFLEX.NET FORUM ABOUT THIS, FORD HAS NOT BEEN ABLE TO HELP ME RECTIFY THE PROBLEM. *TR
Incident date: Mar 26, 2011
TRANSMISSION BROKEN FOR THIRD TIME. WE CAN NOW DUPLICATE THE PROBLEM CONSISTENTLY BY PARKING ON AN INCLINE, PUTTING THE 2011 KIA SORENTO IN DRIVE AND ATTEMPTING TO TAKE OFF, THE VEHICLE GRINDS AND THEN SUDDENLY ACCELERATES. WE ARE TAKING VEHICLE INTO DEALER FOR THE 4TH TIME. THE TRANSMISSION HAS BEEN REPLACED ONCE AND THE VEHICLE CONTINUES TO GRIND AND SURGE FORWARD, ONCE CAUSING WIFE TO NEARLY JU... Read more
VOLKSWAGEN
JETTA
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 27, 2011
Incident date: Mar 1, 2008
1. NO PRIOR WARNING BEFORE FAILURE OCCURRED; 2. THE AUTOMATIC TRANSMISSION WILL NOT GO INTO REVERSE; THIS OCCURS EVERYTIME AFTER THE INITIAL INSTANCE; CONSEQUENCE IS THAT THE CAR CAN NOT BE BACKED UP; 3. THE DEALER HAS REVIEWED AND WANTED NEW TRANSMISSION BUT NO GUARANTEE IT WOULDN'T HAPPEN AGAIN. HAVE ALSO TAKEN TO INDEPENDENT SERVICE FOR VWS AND SERVICED TRANSMISSION BUT INDICATED INTERNAL MECHA... Read more
Incident date: Mar 12, 2011
BOUGHT THIS ACCORD FOR MY 16 YEAR OLD DAUGHTER BECAUSE IS WAS A SAFE RELIABLE CAR TO START WITH. IT WAS IMPECCABLY MAINTAINED BY THE DEALER. SHE TOLD ME THAT THE CAR WAS STARTING TO "JERK" WHEN DRIVING IT. I CONFIRMED IT WAS "JERKING". I WENT ONLINE AND FOUND THAT HONDA HAS HAD SIGNIFICANT TRANSMISSION PROBLEMS WITH THIS MODEL AND SEVERAL. NOW I'M LOOKING AT A SIGNIFICANT REPAIR OR PROBABLY RE... Read more
Incident date: Mar 11, 2011
MY KIA OPTIMA 2006 HAS HAD SEVERAL PROBLEMS: BAD OXYGEN SENSOR, AN ELECTRICAL SHORT, AND MOST RECENTLY- WILL NOT SHIFT OUT OF FIRST GEAR. KIA SAYS MY VIN IS NOT INCLUDED IN THE CURRENT RECALL. I TOOK THE CAR TO A KIA DEALER A FEW WEEKS BEFORE THE GEARS QUIT SHIFTING, BUT THEY COULDN'T FIND A PROBLEM. I HAVE REPLACED SIX HEADLIGHTS AND THREE TAIL LIGHTS. THIS CAR IS A LEMON! PLEASE ASK KIA TO EXTEN... Read more
Incident date: Mar 8, 2011
NUMEROUS WARNING LIGHTS INCLUDING "POSSIBLE TRANSMISSION FAILURE" AND "LOSS OF STABILITY CONTROL" LIT UP ON MY 2004 BMW 745LI. THE VEHICLE LOST ITS ABILITY TO ACCELERATE, WHICH EXTREMELY DANGEROUS IN THE HIGH TRAFFIC SITUATION I WAS EXPERIENCING ON THE HIGHWAY. THIS FAILURE IS IN ADDITION TO NUMEROUS WARNING INDICATOR LIGHTS THAT APPEAR INTERMITTENTLY IN THE VEHICLE AND THEN RESET THEMSELVES ONC... Read more
JEEP
COMPASS FWD
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 26, 2011
Incident date: Mar 25, 2011
LAST WEEK AFTER PULLING OUT OF A SIDE STREET MY 2010 JEEP COMPASS WOULD NOT ACCELERATE. I WAS IN A HIGH TRAFFIC AREA AND IT WAS DANGEROUS. AFTER PUTTING THE CAR I NEUTRAL AND BACK INTO DRIVE THE CAR FINALLY ACCELERATED. YESTERDAY, WHILE TRYING TO ACCELERATE ONTO THE HIGHWAY THE CAR WOULD NOT GO OVER 40 MPH OR PAST 2000 RPM. MY FOOT WAS TO THE FLOOR BUT THE CAR WAS NOT ACCELERATING. AFTER ABOUT 1/8... Read more
Incident date: Mar 17, 2011
I PURCHASED A NEW 2004 HONDA ODYSSEY IN THE FALL OF 2003. ABOUT A YEAR LATER, THERE WAS A RECALL & THE TRANSMISSION WAS REPLACED WITH A NEW ONE. IN THE FALL OF 2009, THE TRANSMISSION FAILED & WAS REBUILT FOR $2800 THROUGH A INDEPENDENT SHOP. I HAD CONTACTED THE HONDA SERVICE DEPARTMENT, BUT THEY WOULD NOT GIVE ME A BREAK ON THE PRICE WHICH WAS ABOUT 1K MORE. IN MARCH OF 2011 THE TRANSMISSION FAI... Read more
Incident date: Mar 20, 2011
NOTICED HARD SHIFTING INTO REVERSE OF MY 2003 HONDA ODYSSEY WITH JUST UNDER 80,000 MILES. A FEW WEEKS AFTER THAT, PERSISTENT SLIPPING OF THE TRANSMISSION INTO NEUTRAL (CAUSING STALL) WAS NOTED AND ADDRESSED BY A DEALER. DEALER COULD NOT REPRODUCE SLIPPAGE AND I WAS TOLD TO BRING IT BACK WHEN IT HAPPENED AGAIN (DIFFICULT WHEN IT STOPS ON THE SIDE OF THE ROAD). DEALER QUOTED ME APPROX. $4500 FOR T... Read more
Incident date: Mar 26, 2010
TRANSMISSION FAILED ALL OF A SUDDEN WHILE DRIVING ON HIGHWAY. NO REVERSE GEAR, NO PROPER POWER TO FORWARD GEARS. *TR
Incident date: Mar 10, 2003
HI, I AM WRITING TO COMPLAIN ABOUT MY 2003 TOYOTA RAV-4. I HAVE EXPERIENCE SOME TROUBLES WITH WHAT SEEMS TO BE THE ECM AND TRANSMISSION. I HAVE BEEN IN EXTREMELY CLOSE CALLS FOR A MAJOR ACCIDENT BECAUSE OF THE TRANSMISSION MALFUNCTIONING WHILE ACCELERATING. THE ECM/TRANSMISSION SUDDENLY DOWNSHIFTS OR ACCELERATES OUT OF SEQUENCE AND IT CAUSES THE ENTIRE VEHICLE TO ABRUPTLY JERK IN A FORWARD/BACKWA... Read more
Incident date: Nov 19, 2010
MY 2003 MINI COOPER HAS HAD TOTAL TRANSMISSION FAILURE (CVT TRANSMISSION) AT ONLY 46,129 MILES. FAILURE WAS TOTAL AND SUDDEN AND VEHICLE IS UNDRIVEABLE WITHOUT NEW TRANSMISSION. THE DEALER QUOTED ME A COST OF $10,055.44 (PARTS $6,943.28, LABOR $2,700 + TAX). THIS COST IS MORE THAT THE VEHICLES' CURRENT VALUE. I HAVE BEEN TOLD THAT ONLY A NEW CVT TRANSMISSION CAN REPLACE THE FAULTY ONE, AND EVE... Read more
Incident date: Mar 1, 2011
2007 TOYOTA CAMRY. CONSUMER STATES DISTURBING HESITATION WHEN ACCELERATING FROM A STOP OR AT ABOUT 18-20 MPH.*TGW THE CONSUMER STATED IF THE ACCELERATOR WAS PUSHED ALL THE WAY TO THE FLOOR, THERE WAS STILL A DELAY, FOLLOWED BY AN ALARMING SURGE. THE CONSUMER HAS SINCE SOLD THE VEHICLE BACK TO THE DEALER. *JB
Incident date: Mar 23, 2011
TL*THE CONTACT OWNS A 2008 DODGE AVENGER. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL WHILE THE VEHICLE WAS PARKED AND ATTEMPTED TO SHIFT THE GEAR INTO REVERSE BUT THE GEAR SELECTOR WOULD NOT BUDGE. THE CONTACT STATED THAT SHE WAS ABLE TO START THE VEHICLE BY REMOVING THE COVER FROM THE GEAR POLE AND ENGAGING A WIRE IN THE INTERIOR WITH HER FINGER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR D... Read more
Incident date: Nov 17, 2010
TL*THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY BETWEEN 5-15 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE TRANSMISSION. ALSO, THE TRANSMISSION FAILED TO SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNA... Read more
Incident date: Mar 25, 2011
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE WOULD SPUTTER AND STALL. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED A TRANSMISSION FAILURE AND ADVISED REPLACING THE TRANSMISSION. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 143,000.
Incident date: Jul 25, 2009
TL* THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY WITH THE ILLUMINATION OF SEVERAL WARNING LIGHTS. THE FAILURE WOULD RECUR INTERMITTENTLY AND THE EITHER THE VEHICLE WOULD RESTART IMMEDIATELY OR THE VEHICLE WOULD BE TOWED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT... Read more
MERCEDES-BENZ
E
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 25, 2011
Incident date: Oct 26, 2010
E 350 2011 MERCEDES BENZ I OWN HAS PROBLEMS WITH GEAR SHIFTING WHILE DRIVING UPHILL. *TR
Incident date: Jan 25, 2011
TL* THE CONTACT OWNS A 2010 KIA SEDONA. THE CONTACT STATED THAT WHEN PARKED ON A SLIGHT INCLINE, THE VEHICLE WOULD ROLL FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE OR PROVIDE A REMEDY FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT EACH TIME THE VEHICLE WAS PARKED THEY SHOULD ENGAGE THE EMERGENCY PARKING BRAKE. THE FAILURE MILEAGE WAS 9,400.
Incident date: Mar 6, 2011
TL* THE CONTACT OWNS A 1999 BUICK CENTURY. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CHECK ENGINE AND TRACK OFF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS LATER TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE ABS SENSOR AND OTHER WIRES WERE BOUND BY ELECTRICAL TAPE AND THE FUEL AND BRAKE LINES WERE CORRODED. IN ADDITION, THERE WERE MISSING PLUGS WHICH PREVENTED WATER ... Read more
Incident date: Mar 23, 2011
AFTER COMING HOME FROM WORK MY DAUGHTER SAID HER CAR WAS MAKING A STRANGE NOISE. SHE ASKED ME TO TAKE IT FOR A TEST DRIVE TO SEE IF I COULD TELL WHAT WAS WRONG. AFTER STARTING THE CAR I PLACED THE TRANSMISSION IN REVERSE. AT THAT POINT I NOTICED A LOUD NOISE AND FELT A STRONG BUMP. AFTER BACKING OUT OF THE DRIVEWAY I PUT THE CAR IN DRIVE AND NOTICED THE SAME NOISE. WHEN THE TRANSMISSION DOWN SHIFT... Read more
Incident date: Nov 5, 2010
I BOUGHT THE CAR IN MARCH 2009 AND HAD WAS EXTREMELY HAPPY WITH IT. ON NOVEMBER 5, 2009 MY HUSBAND AND I LEFT FOR THE STORE. WE HAD NOT EVEN GOTTEN 1 MILE AWAY FROM THE HOUSE WHEN THE CAR STOPPED RESPONDING WHEN YOU PRESSED ON THE GAS. THERE WAS NO WARNING, NO LOUD NOISES AND THE CAR HAD BEEN RUNNING FINE. WHEN WE STOPPED TO INSPECT WHAT HAPPENED WE FOUND THAT THE CAR WOULD NOT GO INTO GEAR. ... Read more
CHEVROLET
SILVERADO 1500
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 24, 2011
Incident date: Mar 2, 2011
HUB BEARINGS STARTRED TO MAKE A LOUD NOISE AND TRANSMISSION FRONT SEAL STARTED TO LEAK. I HAVE A 2006 CHEVY SILVERADO Z71 WITH ONLY 41260 MILES ON IT. THIS SHOULD NOT BE HAPPENING WITH SO LOW MILES. TRIED TO GET IT FIXED BUT THE EXTENDED WARRANTY I HAVE WILL NOT TOUCH IT BECAUSE IT IS LIFTED. THE PROBLEUM EXISTED BEFOR ANY LIFT. TH CERTIFIED PERSON WHO LIFTED MY TRUCK TOLD ME ABOUT THE TRANSMISSIO... Read more
Incident date: Oct 1, 2010
THE TRANSMISSION IS SLIPPING IN BETWEEN 1ST TO 2ND GEAR. A VERY HARD JERK OFTEN. A HARD JERK WHEN GOING INTO REVERSE. IT HAPPENS WHEN THE CAR IS WARMED UP. I AM BEING TOLD THAT THIS IS A VERY VERY COMMON PROBLEM WITH THE 2004 AND 2005 MAXIMAS AND LOOKING ONLINE IT IS A DEFECT IN THE CARS TRANSMISSION ASSEMBLY. I AM BEING TOLD I HAVE TO REPLACE THE TRANSMISSION AND IT IS VERY COSTLY. THEN TO ... Read more
Incident date: Mar 15, 2011
WE HAD PURCHASED OUR 2003 HONDA ODYSSEY BRAND NEW FROM A HONDA DEALERSHIP AFTER EXTENSIVE BROWSING, RESEARCHING, AND COMPARING, WE FELT HONDA WAS THE WAY TO GO DUE TO THEIR REPUTATION FOR "MAKING QUALITY VEHICLES THAT LAST A LONG TIME AND WORK GREAT." HOW WRONG WE WERE. WE BABIED THIS VAN. MADE SURE IT GOT ANY OIL, LUBE, OR FIX IT NEEDED AND HAVE THE DOCUMENTATION TO PROVE IT. SHORTLY AFTER BUYING... Read more
Incident date: Feb 14, 2011
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS ACCELERATING 30 MPH FROM A COMPLETE STOP WHEN THE TRANSMISSION BEGAN TO SLIP WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE RANGE SENSOR AND VALVE BODY WERE REPLACED WITHIN THE TRANSMISSION. THE FAILURE MILEAGE WAS APPROXIMATELY 800.
Incident date: Sep 1, 2006
TRANSMISSION HAS A HARD CLUNK ENGAGEMENT WHEN PUTTING IN GEAR AND TOTAL DISENGAGEMENT WHILE DRIVING, THEN THE OD LIGHT STARTS TO BLINK, AND YOU HAVE TO EITHER LET OFF THE GAS, OR TAP THE GAS TO GET IT TO ENGAGE AGAIN, IT STARTED AROUND 50,000 MILES, AND CONTINUES TO DO SO, THE IS NO RECALL AND NO WARRANTY FOR IT, DEALER SHIP SAID IT NEEDS REBUILT OR REPLACED 2200.00 OR 4200.00 DOLLARS, WE DON'T H... Read more
Incident date: Mar 22, 2011
TRANSMISSION FAILURE ON 2002 HONDA ODYSSEY. *TR
Incident date: Mar 14, 2011
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT WAS DRIVING 35 MPH WHEN THE CHECK ENGINE AND TRACTION CONTROL SYSTEM WARNING LIGHTS ILLUMINATED CAUSING THE VEHICLE TO DECELERATE TO A LOWER SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THERE WAS NO WARRANTY OR RECALLS FOR THE FAILURE AND THE CONTACT WOULD BE H... Read more
Incident date: Feb 14, 2011
I WOULD LIKE TO REPORT A SAFETY ISSUE WITH MY 2001 LEXUS RX 300. THE TRANSMISSION WENT OUT WHEN I WAS DRIVING IN TRAFFIC WHEN ATTEMPTING TO GET ON INTERSTATE. THE VEHICLE HAS 120,000 MILES ON DRIVE TRAIN AND VEHICLE WAS PROPERLY MAINTAINED. THE TRANSMISSION WAS LOOKED AT MONTHS EARLIER TO FIX POTENTIAL PROBLEMS WITH TRANSMISSION. THE TECHNICIAN DID NOT DISCOVER ANYTHING UNUSUAL AND SAID VEHICLE WA... Read more
Incident date: May 1, 2010
TL* THE CONTACT OWNS A 2006 HONDA ODYSSEY. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE MINUTES LATER AND NOTICED THAT THE TRANSMISSION WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED A SECOND TIME AND THE VEHICLE WAS TAKEN TO THE D... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 24, 2011
Incident date: Mar 19, 2011
MY 2005 PATHFINDER'S TRANSMISSION SLIPPED. FOUND OUT THAT MY RADIATOR HAD FAILED AND MIXED RADIATOR AND TRANSMISSION FLUID. NISSAN KNEW THIS WAS A PROBLEM AND INSTEAD OF RECALLING, THEY EXTENDED WARRANTY UNTIL 80,000 OR FEB, 2013 BUT DID NOT NOTIFY ANYONE OF THE POSSIBLE PROBLEM. MY CAR HAS 86,600 MILE ON IT. NISSAN WILL NOT COVER OR PAY ANY PART OF THE REPAIR. IT IS ALL OVER WEB DISCUSSION B... Read more
Incident date: Mar 3, 2011
2006 NISSAN MAXIMA WITH 90K MILES. TRANSMISSION SLIPPING WHEN GOING FROM NEUTRAL TO DRIVE, WHEN SLOWING DOWN AND SUBSEQUENTLY ACCELERATING AND OCCASIONALLY WITHOUT ANY RATIONALE- SIMPLY PAUSES, THEN JERKS INTO GEAR- OFTEN WHEN IN AN INTERSECTION. IT TYPICALLY IT HAPPENS WHEN THE ENGINE IS WARMER THAN NOT. A TRANSMISSION SERVICE AND FLUSH HAS BEEN DONE BY DEALER- AND THEY 'SAID' THEY COULD FIND NO... Read more
Incident date: Jan 10, 2010
2004 NISSAN MAXIMA THAT SWAYS WHILE DRIVING STRAIGHT AND SHIFTS HARD OR SKIPS OUT OF GEAR BETWEEN 2ND AND 3RD GEAR. ONLY HAVE 59,500 MILES ON CAR AND FRONT STRUTS SWAY BAR SUB FRAME BUSHINGS NEED TO BE REPLACED ALONG WITH STRUTS AND TRANSMISSION. *TR
Incident date: Mar 1, 2004
TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK BUT THE GEAR STAYED IN REVERSE. THE VEHICLE ROLLED OFF WHEN THE CONTACT EXITED THE VEHICLE, WHICH WAS NOT THE FIRST INSTANCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN HOOKED THE HORN UP TO A RELAY. THE PURPOSE WAS FOR THE VEHICLE TO HONK AND WARN THE CONTACT WHEN TH... Read more
VOLKSWAGEN
BEETLE
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 24, 2011
Incident date: Jan 7, 2011
I PURCHASED A 2001 NEW BEETLE GLS TURBO WITH 42K MILES ON IT IN 2008 FOR MY TEENAGE DAUGHTER. I HAVE HAD THIS CAR GARAGED, OIL CHANGED, AND HAVE ONLY PUT 8K MILES ON IT IN THE THREE YEARS I'VE OWNED IT. AT MY MOST RECENT OIL CHANGE, I EXPLAINED TO THE VW DEALERSHIP OF THE TRANSMISSION ISSUE WHICH THEY BRUSHED OFF AS BEING THE WAY VW TRANSMISSION'S DO IN AND THAT THEY ARE NOT SMOOTH RUNNING TRANS... Read more
Incident date: Mar 18, 2011
VAN WILL SOMETIMES STALL IN SECOND GEAR, NECESSITATING THAT I EITHER STEP ON THE BRAKE OR SHIFT INTO NEUTRAL BEFORE SHIFTING BACK INTO DRIVE. THIS IS NOT A PROBLEM WHEN I'M THE ONLY ONE ON THE ROAD, BUT BECOMES A SAFETY ISSUE WHEN TURNING CORNERS OR ACCELERATING IN HEAVY TRAFFIC. 2003 HONDA ODYSSEY WITH 136,000 MILES. HONDA DEALER SAYS THAT THE TRANSMISSION AND COMPUTER MUST BE REPLACED COMPLET... Read more
Incident date: Mar 22, 2011
OUR 2007 FORD FREESTYLE (70124) BEGAN MAKING A NOISE IN PARK AND NEUTRAL. TOOK IT TO DEALERSHIP AND WAS TOLD THE CVT TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $4384 WITH LABOR AND FLUSH $5618.87 TO REPAIR. AFTER READING OTHER ACCOUNTS HERE I ALSO RECOGNIZE THE LURCHING FORWARD. TRIED TO TRADE VEHICLE BUT COST OF REPAIR TAKES AWAY TRADE IN VALUE. WE WILL WAIT FOR A PUSH PULL AND DRAG SALE... Read more
Incident date: Mar 1, 2011
2010 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEM *TGW THE CONSUMER STATED WHILE DRIVING 30- 40 MPH FREQUENT SHIFTS IN THE TRANSMISSION WERE STRONG ENOUGH TO EXHIBIT A SLIGHT BUCK. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. *JB
Incident date: Mar 1, 2011
2004 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HAVING TO REPLACE THE SOLENOID FOR THE THIRD TIME. *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT ENGAGE INTO REVERSE WITHOUT JOLTING AND HARD SHIFTING. *JB
Incident date: Mar 16, 2011
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED IN THE FAST LANE OF A MAJOR HIGHWAY. SHE SHIFTED THE VEHICLE INTO NEUTRAL AND ATTEMPTED TO RESTART THE VEHICLE AND NOTHING HAPPENED. AFTER SHE WAITED FIFTEEN SECONDS, THE VEHICLE STARTED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TO FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER F... Read more
JEEP
COMMANDER 4X4
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 23, 2011
Incident date: Apr 13, 2010
SERVICE PARK ASSIST SYSTEM WOULD COME UP AND P R N D WOULD LIGHT UP, THEN JEEP WOULD NOT ACCELERATE UNTIL I PUT IT IN NEUTRAL OR PARK AND THEN BACK INTO DRIVE. A COUPLE OF TIMES WHEN IT WOULD NOT ACCELERATE IT HAD COMPLETELY STALLED OUT FOR NO REASON. CHECK ENGINE LIGHT COMES ON INTERMITENTLY DURING THIS TIME. ALSO, MANUAL SHIFT BEVEL STOPPED WORKING ABOUT 4 MONTHS AFTER GETTING THE VEHICLE (STIL... Read more
Incident date: Nov 1, 2009
AT AROUND 85,000 MILES OUR 2005 ODYSSEY STARTED EXHIBITING A TRANSMISSION SHUDDER IN THE 30-40 MPH RANGE. I TALKED WITH THE DEALER ABOUT IT, AND THEY MENTIONED IT WOULD REQUIRE THE TORQUE CONVERTER BEING REPLACED. HOWEVER, THEY OFFERED A MUCH CHEAPER POSSIBLE FIX TO THE PROBLEM OF REPLACING ALL THE TRANSMISSION FLUID (COST ABOUT $200). THAT SEEMS TO HAVE TEMPORARILY FIXED THE PROBLEM. I HAD T... Read more
Incident date: May 23, 2010
TL*THE CONTACT OWNS 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION FAILED AT 79,000 MILES. WHILE DRIVING 40 MPH IN FIRST OR SECOND GEAR THE VEHICLE JERKED FORWARD AND BEGAN TO BANG LOUDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WARRANTY EXPIRED. THE DEALER WILL NOT REPAIR THE VEHICLE UNLESS THE CONTACT ASSUMES THE REPAIR COST. THE MANUFACTURER OFFERED NO ASSISTANCE.... Read more