Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 1, 2011
I HAVE A 2004 AUDI TT 3.2 DSG WITH ABOUT 106,000 MILES ON IT, WHEN EVER I TURN THE CAR ON AND SHIFT INTO GEAR THE CAR WILL JUST SIT THERE WITH THE GEAR LIGHTS ON THE INSTRUMENT CLUSTER BLINKING. I HAVE NO REVERSE GEAR, THE CAR CAN MOVE IN DRIVE BUT MAKES A GRINDING NOISE, I MIGHT HAVE TO RESTART THE CAR 20 TIMES BEFORE THE CAR DECIDES TO WORK RIGHT AND GO INTO REVERSE AND DRIVE NORMALLY... ALSO TH... Read more
Incident date: Mar 25, 2011
2003 HONDA ODYSSEY TRANSMISSION, WHEN UP-SHIFTING ACTUALLY CAUSES THE VAN TO LOSE POWER AND SLOW DOWN. *TR
Incident date: Mar 29, 2011
HONDA ODYSSEY 1999 MODEL AUTO TRANSMISSION ISSUE. IN MY PARTICULAR CASE, IT OCCURRED PULLING OUT OF A PARKING LOT INTO A BUSY STREET AND THE ODYSSEY STRUGGLED TO GET UP TO A SAFE SPEED SLIPPING IT'S WAY INTO VARIOUS GEARS. I NEVER THOUGHT ABOUT IT BUT HONESTLY THIS COULD HAVE KILLED ME AND MY FAMILY AS WE WERE ATTEMPTING TO PULL OUT INTO A BUSY STREET. THANK GOODNESS I WAS NOT REAR ENDED OR WORSE... Read more
Incident date: Mar 2, 2011
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE CONTACT STATED THAT THE VEHICLE WOULD DECELERATE THEN THE TRANSMISSION WOULD SLIP INTO A DIFFERENT GEAR. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE TRANSMISSION REPLACED. THE FAILURE MILEAGE WAS 90,000.
Incident date: Jan 1, 2011
A RATTLING/SHUDDERING/GRINDING IS OCCURING WHEN ACCELERATING, AND ONLY WHEN ACCELERATING, BETWEEN 30 AND 42 MPH. IT IS A RESULT OF A FAILING TORQUE CONVERTER. PROBLEM ONLY OCCURS WHILE IN D5. *TR
MERCEDES-BENZ
ML350
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 1, 2011
Incident date: Mar 27, 2011
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE BRAKE LIGHT FAILED WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSIS AND LOCATED THE FAILURE AS THE TAIL LIGHT SOCKET GROUND WIRING CONNECTIONS AS FAULTY. THE DEALER REPLACED THE SOCKET WITH AND UPGRADED SOCKET KIT. IN ADDITION, THE CONTACT WAS EXPERIENCING TRANSMISSION FAILURES WHEN DOWN... Read more
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE SLIGHTLY JERKED AND DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING AT ANY SPEED. THE CONTACT WAS ABLE TO SECURE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Incident date: Feb 26, 2011
I BOUGHT THIS CAR BRAND NEW WHEN IT WAS RELEASED IN LATE DECEMBER 2006, ALMOST 2 YEARS LATER, I HAD INFORMED MY TECH WHEN I WOULD BRING MY CAR IN FOR SCHEDULED OIL CHANGES THAT I HEAR A SLIGHT NOISE COMING FROM UNDER THE CAR AND SOMETIMES A VIBRATION, OVER THESE NEXT FEW MONTHS AND YEAS I HAVE BEEN TOLD IT WAS EITHER A BEND IN MY RIM, NEEDING NEW TIRES, TO HAVING EXHAUST LEAKS OR ALIGNMENT NEEDED.... Read more
Incident date: Mar 1, 2011
THE TRANSMISSION IN MY 2003 FORD WINDSTAR. I UNDERSTAND THIS IS A VERY COMMON ISSUE AND SHOULD BE ADDRESSED IN A RECALL. *TR
Incident date: Mar 29, 2011
OUR 2001 HONDA CIVIC LX TRANSMISSION FAILED AT 125,100 MILES. *TR
Incident date: Mar 27, 2011
I HAVE A 2002 ACURA MDX. I WAS DRIVING ON THE HIGHWAY WHEN SUDDENLY MY CAR JERKED VIOLENTLY AND THE D5 BEGAN TO FLASH. THE TRANSMISSION WAS LOCKED AT LOW GEAR AND THE CHECK ENGINE LIGHT WENT ON. MY CAR NEARLY RAN OVER BY A TRACTOR TRUCK. I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE TRANSMISSION AND ENGINE MOUNTS ARE BROKEN, WHICH ARE SYSTEMIC PROBLEMS FOR 2001-2002 ACURA MDX MODELS. HOWEVER, ACU... Read more
Incident date: May 1, 2004
TL*THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN HE WAS CHANGING GEARS. THE FAILURE OCCURRED MOST OFTEN WHEN SHIFTING FROM SECOND TO THIRD GEAR. THE VEHICLE WAS INCLUDED IN THE RECALL 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE VEHICLE DID NOT NEED T... Read more
Incident date: Mar 29, 2011
MY WIFE WAS TAKING MY KIDS TO SCHOOL WHEN SHE PULLED OUT OF OUR DRIVE WAY AND DROVE ABOUT A 1/2 MILE AND THE CAR JUST STOPPED GOING FORWARD. SHE TRIED PUSHING THE GAS AND THEY ENGINE JUST REVS UP. LUCKILY A NEIGHBOR WAS COMING UP AND TOOK HER HOME. WE YOU START THE CAR IT WILL NOT GO INTO GEAR. IT WON'T GO IN DRIVE OR REVERSE. WE HAVE NOT HAD ANY TRANSMISSION PROBLEM UP UNTIL THIS POINT. *TR
Incident date: Jan 7, 2010
JANUARY 2010 10:30PM WHILE DRIVING WITH MY FAMILY (HUSBAND, 2 KIDS-7/9 YRS OLD) AT 40MPH UP A STEEP HILL, THE TRANSMISSION DROPPED OUT OF DRIVE AND WOULDN'T SHIFT. ALL THERE WAS PARKL. SINCE I WAS ON A HILL I WAS ABLE TO BACK THE CAR INTO SOMEONE'S DRIVEWAY AND WAIT FOR A TOW TRUCK. TOWED IT TO THE LOCAL FORD DEALER AND WAS TOLD I NEEDED A NEW TRANSMISSION, THAT THE CURRENT ONE WAS UNFIXABLE.... Read more
Incident date: Mar 31, 2011
OUR 2005 FORD FREESTAR LTD MINIVAN HAS EXPERIENCED SUDDEN LOSS OF POWER SYMPTOMATIC OF A TRANSMISSION FAILURE, WHICH NO WARNING OR SIGNS OF A PENDING FAILURE. THIS OCCURRED WHILE MY WIFE WAS DRIVING, AND ALTHOUGH IT DID NOT RESULT IN AN ACCIDENT OR SERIOUS INCIDENT, IT COULD HAVE. THE VAN HAS BEEN TAKEN TO A LOCAL MECHANIC SHOP FOR DIAGNOSIS AND REPAIRS. THE SYMPTOMS EXPERIENCED SEEM VERY SIMIL... Read more
Incident date: Mar 14, 2011
2006 NISSAN MAXIMA 3.5SL SLAMS INTO GEAR IT IS LOUD AND SCARY AND IS THE CAR JERKING OCCURS WHEN DRIVING FORWARD ON A STRAIGHT AWAY AND WHEN YOU PUT IT DRIVE OR REVERSE. HAD TO HAVE MOTOR MOUNTS PUT ON CAR BECAUSE OF THE HARD SLAMMING, DEALER CHANGE TRANSMISSION FLUID STILL KNOW CHANGE, I THOUGHT IT WAS THE TRANSMISSION NEVER SHOWED UP ON THE DIAGNOSTIC CHECK DID KEEP THE PARTS WHEN MOTOR MOUNTS W... Read more
Incident date: Feb 26, 2011
POWERTRAIN CONTROL MODULE - VEHICLE HAS BEEN AT DEALERSHIP FOR OVER 1 MONTH WITH A BAD PCM MODULE. THIS IS COVERED UNDER THE 8 YEAR / 80,000 MILE FACTORY WARRANTY. CHRYSLER IS UNABLE TO PROVIDE THE PART TO FIX THE VEHICLE. I WAS TOLD THAT THE PART IS ON A "MEGA BACKORDER" AND IT IS ONE OF THE MOST COMMON ISSUES KNOWN WITH THE VEHICLE. I WAS TOLD THERE ARE OVER 75 VEHICLES THAT ARE CURRENTLY ON THE... Read more
Incident date: Jun 7, 2010
MY WIFE OWNS A 2007 SUZUKI FORENZA, AT AROUND 50K MILES, WE NOTICED THAT WHEN SHIFTING FROM PARK, THE CHECK ENGINE LIGHT COMES ON AND THE ODOMETER READS A BLINKING SYMBOL WHILE A VIOLENT JERK OCCURRED. THEN WHEN ACCELERATING, THE CAR WOULD HAVE A LOUD LOW-PITCH HUM AS IF WE WERE TOWING A BUS ON ICE. I HAD A DIAGNOSTIC TEST RAN AND DISCOVERED THAT MY TRANSMISSION RANGE SENSOR AND MY TRANSMISSION ... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 30, 2011
Incident date: Mar 26, 2011
I HAVE 2005 NISSAN PATHFINDER LE 4X4 ,MY TRANSMISSION HAS GONE BAD AFTER SEARCHING ONLINE MANY COMPLAINT ABOUT THE TRANSMISSION COOLANT(WATER) ENTERING THE TRANSMISSION AND LOCKING THE TRANSMISSION , AFTER DOING A SEARCH ONLINE I'M NOT THE ONLY ONE WITH THIS PROBLEM 100'S OF COMPLAINTS HAVE BEEN TOLD/ADVISE TO NISSAN USA , TRANSMISSION COULD LOCK ON YOU WHILE YOU ARE DRIVING VERY SERIOUS ,DANGE... Read more
Incident date: May 1, 2007
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN ABNORMALLY JERKING FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE TRANSMISSION UNDER WARRANTY. THE CONTACT STATED THAT THREE YEARS AFTER THE TRANSMISSION WAS REPLACED, HE BEGAN EXPERIENCING THE EXACT SAME FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFOR... Read more
Incident date: Mar 26, 2011
TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE TRANSMISSION BEGAN TO SLIP. THE CONTACT WAS ABLE TO MOVE FROM THE MAIN ROADWAY BUT AS SHE PROCEEDED INTO TRAFFIC, THERE WAS A SIGNIFICANT DECREASE IN ENGINE RPMS AND THE FAILURE PERSISTED. THE URGENT SERVICE TRANSMISSION WARNING LIGHT THEN ILLUMINATED. THE VEHICLE WAS NOT BEEN INSPECTED OR REPAIRED. THE MANUFA... Read more
Incident date: Mar 29, 2011
TL* THE CONTACT OWNS A 2006 DODGE MAGNUM. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT THE GEAR FROM PARK TO NEUTRAL WITH THE VEHICLE PARKED, THE GEAR WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN REPLACED THE SHIFTER. AFTER THE REPAIR WAS MADE, THE CONTACT DID NOT EXPERIENCE THE FAILURE AGAIN. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THERE WAS A RECALL U... Read more
Incident date: Feb 8, 2011
WE INHERITED A 2002 HONDA ODYSSEY. THE VAN BEGAN HAVING VERY FRIGHTENING TRANSMISSION PROBLEMS AT ABOUT 80,000 MILES. IT WILL SLIP OUT OF GEAR. THIS HAS HAPPENED WHILE ON THE HIGHWAY WITH MY 5 KIDS IN THE VAN WITH ME. IT IS VERY DANGEROUS, AND SCARY FOR YOUR VAN TO SUDDENLY DISENGAGE AT 65 MILES PER HOUR. WE HAD A SOLENOID REPLACED BUT ARE NOW BEING TOLD THAT WE NEED A NEW TRANSMISSION ON A VAN WI... Read more
Incident date: Mar 26, 2011
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE BEGAN TO DECELERATE EXTENSIVELY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS FAILING AND WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND STATED THERE WERE NO RECALLS FOR THE AUTOMATIC TRANSMISSION AND PROVIDED NO ADDITIONAL ASSISTANCE. THE FAILU... Read more
Incident date: Jan 20, 2011
I WAS ACCELERATING FROM A STOPLIGHT ON A TWO LANE ROAD WITHOUT A SHOULDER. A VEHICLE IN MY LANE SUDDENLY SLAMMED ON THE BRAKES, SO I LET MY FOOT OFF THE ACCELERATOR TO CHECK THE NEXT LANE TO SEE IF I COULD SWERVE OVER AT WHICH POINT I PRESSED ON THE ACCELERATOR TO GET IN FRONT OF THE CAR IN THE OTHER LANE BUT MY VEHICLE WAS UNRESPONSIVE. THE RPMS DIDN'T CHANGE, AFTER A COUPLE SECONDS AND THE ACC... Read more
Incident date: Jun 1, 2008
VERY ROUGH SHIFT AFTER DECELERATION GOING INTO ACCELERATION AT 20 TO 35 MPH. IT FEELS AS IF I HAVE BEEN REARENDED AND HAS A LOUD SOUND MIMICKING SAME. IT VARIES GREATLY ON OCCURRENCE. WEEKS CAN GO BY WITH NOTHING, THEN IT WILL OCCUR REGULARLY FOR A PERIOD OF TIME. THIS HAS BEEN OCCURRING OFF AND ON SINCE 2008 (APPROX 65K - 80K MILES). THE CAR NOW HAS 113K MILES. THE TRANSMISSION FLUID HAS BEE... Read more
Incident date: Dec 8, 2010
THE 2007/2008 TOYOTA TUNDRA HAS A DESIGN DEFECT WITH ITS AIR INJECTION PUMP THAT ALLOWS THE PUMP TO INJEST WATER WHEN DRIVING FOR AN EXTENDED PERIOD IN RAINY WEATHER ESPECIALLY AT HIGHWAY SPEEDS. WHEN THE WATER IS THEN TRANSFERRED TO THE SWITCHING VALVES. THE VEHICLE WILL LOOSE SPEED RAPIDLY ON A MEDIUM GRADE WITH NO ABILITY TO ACCELERATE. THE CRUISE CONTROL CAUSES THE TRANMISSION TO DOWNSHIFT REP... Read more
Incident date: Nov 1, 2009
MAXIMA 2004, 54K. TRANSMISSION SLIPS AND BANGS 1/2ND AND 2ND/3RD; WAS TOLD IT'S A VALVE BODY ISSUE. LOOKING AT $1500 REPAIR... *TR
PONTIAC
GRAND PRIX
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 30, 2011
Incident date: Mar 29, 2011
2006 PONTIAC GRAND PRIX GXP TRANSMISSION FAILURE AT 60,000 AND 100,000 MILES. *TR
Incident date: Mar 26, 2011
I WAS TRAVELING DOWN THE HIGHWAY WHEN I LOST ALL FORWARD POWER TO THE VAN. HAD THE VAN TOWED AND WAS TOLD THE TORQUE COVERER HAD FAILED AND WOULD NEED TO REPLACE THE TRANSMISSION. *TR
Incident date: Mar 29, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT AFTER STARTING THE IGNITION, HE ATTEMPTED TO SHIFT THE GEAR SELECTOR FROM PARK INTO DRIVE BUT THE SHIFTER WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT WAS WAITING UPON A RESPONSE FROM THE DEALER TO THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.
Incident date: Mar 28, 2011
2004 MERCURY MONTEREY DRIVING ON HIGHWAY ON CRUISE CONTROL AT 67MPH WHEN VEHICLE LOST POWER DRIFTED TO LANE THAT WAS CLOSED TO TRAFFIC DUE TO HIGHWAY CONSTRUCTION AND AVOIDED BEING HIT BY TRAFFIC TRAVELING BEHIND ME HAD TO BE TOWED TO A FORD/MERCURY DEALERSHIP. WAS INFORMED THAT IT WAS THE TRANSMISSION AND NEEDED TO BE REPLACED AT A COST OF $3500.00 I AM AN 80YR. OLD WOMEN WITH NO OTHER DRIVER AND... Read more
Incident date: Mar 15, 2011
TRANSMISSION WENT OUT. *TR
Incident date: Mar 28, 2011
HAVE A 2005 NISSAN MAXIMA. IT HAS AUTOMATIC TRANSMISSION. IT IS JERKING REAL HARD BETWEEN 1-2 GEAR AND WHEN SLOWING DOWN IT ALSO JERKS. IT JERKS SO HARD IT FEEL LIKE IM BEING REARENDED. THIS IS RIDICULOUS AND NISSAN IS AWARE OF THIS PROBLEM AND OFFERS NO ASSISTANCE! THEY KNOW THEY PUT A MESSED UP TARANSMISSION IN THESE CARS! IT IS NOT FAIR! I AM NOT GOIN TO GET KILLED BECAUSE MY CAR WILL NOT GO WH... Read more
Incident date: Mar 3, 2011
DRIVING CAR ON FREEWAY WHEN IT LOST TRANSMISSION, ENGINE STILL RUNNING BUT NO POWER TO THE CAR. MANAGED TO COAST TO A SAFE STOP; LOWER GEARS STILL FUNCTIONING THEN. DROVE IN D2 TO MECHANIC, LOWER GEARS NOW DO NOT WORK RELIABLY -- AS SOON AS IT GETS HOT IT LOCKS UP. TRANSMISSION HAS TO BE COMPLETELY REBUILT OR REPLACED. RECALL REPIAR WAS PREVIOUSLY ACCORDING TO DEALER RECORDS BUT DOES NOT SEEM ... Read more
Incident date: Feb 1, 2011
I HAVE HAD ISSUES WITH MY TRANSMISSION JUMPING OUT OF DRIVE WHEN I AM GOING DOWN THE HIGHWAY. I HAVE THREE CHILDREN AND I FEEL THIS IS VERY VERY UNSAFE. I HAVE HAD THE CAR IN THE SHOP THREE TIMES FOR THE SAME ISSUE AND EVERYTIME THEY HAVE TOLD ME IT WAS THE REARDIFFERENTIAL/TRANSMISSION. I HAVE CALLED FORDS CUSTOMER SERVICE LINE AND THEY WILL NOT DO ANYTHING. MY EXPLORER IS NOW HAVING ISSUES G... Read more
Incident date: Mar 23, 2011
TL*THE CONTACT OWNS A 2008 CHRYSLER 300. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION FAILED TO SHIFT. THERE WAS A LOW RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHO INFORMED HIM THAT THE MECHANICAL SWITCH BROKE WHICH CAUSED THE TRANSMISSION NOT TO SHIFT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 17,920.
JEEP
GRAND CHEROKEE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2011
Incident date: Mar 3, 2011
TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, SMOKE WAS PRESENT UNDERNEATH THE HOOD. WHEN THE CONTACT STOPPED THE VEHICLE IN ORDER TO INSPECT IT FIRE WAS UNDER HIS FEET, UNDER THE HOOD AND THE ENTIRE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT WAS ABLE TO REMOVE A CHILD PASSENGER FROM THE VEHICLE WITHOUT ANY INJURIES. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH ... Read more
Fire
Incident date: Mar 23, 2011
TL*THE CONTACT OWNS A 2008 CHRYSLER 300. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE TRANSMISSION FAILED TO SHIFT. THERE WAS A LOW RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHO STATED THAT THE MECHANICAL SWITCH BROKE WHICH CAUSED THE TRANSMISSION NOT TO SHIFT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 17,920.
Incident date: Mar 24, 2011
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR, IT SUDDENLY STALLED AT 70 MPH AND THE STEERING WHEEL LOCKED UP. THE CONTACT TURNED THE VEHICLE OFF COMPLETELY AND RESTARTED IT. THE FAILURE SEEMED TO CORRECT ITSELF AFTER IT WAS TURNED BACK ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE SHIFTER MODULE WAS DEFECTIVE. THE ... Read more
Incident date: Feb 17, 2011
TL*THE CONTACT OWNS A 2002 DODGE INTREPID. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE CHECK ENGINE LIGHT CAME ON AND THE TRANSMISSION STARTED SLIPPING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT NOTICED SEVERAL COMPLAINTS REGARDING THE TRANSMISSION FOR THE SAME YEAR, MAKE AND MODEL... Read more
Incident date: Apr 21, 2009
TL*THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN SHIFTING INTO GEAR, THE TRANSMISSION KNOCKED ROUGHLY. WHEN DRIVING, THE GEARS WOULD SLIP AND THE RPMS WOULD REV. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 100,557. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Incident date: Jan 19, 2011
TL*THE CONTACT OWNS A 2006 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED ACCORDING TO RECALL 06V432000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE (TCM, PCM). HOWEVER, WHEN SHE RECEIVED THE VEHICLE BACK, THE CHECK ENGINE LIGHT WAS STILL ILLUMINATED. THE VEHICLE WAS TAKEN BAC... Read more
Incident date: Oct 2, 2010
MY 2004 NISSAN MAXIMA HAS TRANSMISSION PROBLEMS. IT WILL BARELY SHIFT INTO GEAR. IT WAS WORKING FINE ONE DAY AND THEN IT JUST STARTED SLIPPING. IT WOULDN'T GO INTO GEAR. THIS IS VERY UNSAFE. I'M SCARED TO DRIVE MY CAR BECAUSE IF IT STICKS IN HIGH GEAR THEN IT WON'T SLOW DOWN AND I COULD WRECK. I DON'T UNDERSTAND HOW THEY CAN PUT A TRANSMISSON IN A CAR THAT'S NOT GOING TO LAST. MY CAR ISN'T THAT OL... Read more
Incident date: Sep 21, 2010
2006 MERCURY MONTEGO NEEDS A NEW TRANSMISSION. IT IS A CVT TRANSMISSION. DEALER STATED THAT NOW THEY KNOW THEY HAVE PROBLEMS BUT THAT THEY DIDN'T KNOW WHEN THEY FIRST STARTED TO SELL THEM.
Incident date: Sep 5, 2010
TL*THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE TRANSMISSION WOULD NOT SHIFT GEARS. WHILE DRIVING IT WAS DIFFICULT TO TELL WHICH GEAR THE VEHICLE WAS IN AND THE RPMS INCREASED RAPIDLY. THE CONTACT RELEASED THE ACCELERATOR PEDAL WHICH LOWERED THE RPMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE FAILUR... Read more
Incident date: Mar 15, 2011
ENGINE LIGHT CAME ON. DEALER DETERMINED THAT TRANSMISSION IS BAD AND NEEDS TO BE REPLACED. HONDA OFFERED A DISCOUNT, BUT NOT A FREE REPLACEMENT AS IN THE PREVIOUS MODEL YEAR FOR OVER ONE MILLION VEHICLES, EVEN THOUGH IT IS EXACTLY THE SAME UNIT.
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 29, 2011
Incident date: Mar 1, 2011
2003 VOLKSWAGON BEETLE CONVERTABLE..TRANSMISSION COMPANY STATING I NEED A NEW VALVE BODY..VERY DANGEROUS TO DRIVE. RECEIVED THE EXTENSION LETTER BUT WAS A LITTLE TO LATE. MY YOUNG DAUGHTER WAS DRIVING HAS BEEN STRANDED ON THE SIDE OF THE ROAD. SOMETHING NEEDS TO BE DOEN ABOUT THIS..
Incident date: Mar 29, 2011
MY 2005 NISSAN MAXIMA HAS NEVER HAD ANY MAJOR PROBLEMS. I BOUGHT IT NEW. I DO A LOT OF HIGHWAY DRIVING TO AND FROM WORK AND HAVE ABOUT 93,000 MILES NOW ON THE CAR BECAUSE OF THE LONG DISTANCES EVERY DAY. THE PROBLEM WITH THE TRANSMISSION HAS BECOME MORE NOTICEABLE WITHIN THE PAST COUPLE MONTHS. THE AUTOMATIC TRANSMISSION SHIFTS VERY HARD FROM 1ST TO 2ND AND SOMETIMES 3RD AND BACK DOWN AND FEELS LI... Read more
Incident date: Mar 20, 2011
TRANSMISSION. I JUST PURCHASED A 2006 MAXIMA. IT WILL SHIFT VERY HARD FROM FIRST TO SECOND. IT IS JERKING, THRUSTING FORWARD AND THERE IS A MAJOR DELAY WHEN YOU SWITCH FROM DRIVE TO REVERSE. IT IS KNOCKING WHEN SHIFTING FROM PARK TO DRIVE. IT DOES THIS WHEN THE TRANSMISSION WARMS UP A BIT. WHEN DOWNSHIFTING TO 2-1, IT SMACKED REAL HARD AT A LIGHT. I WAS IN THE CAR WITH MY FAMILY. THIS IS N... Read more