Consumer Safety Complaints

Incident date: Sep 26, 2023

The contact owns a 2002 Toyota Rav4. The contact stated while driving 40 MPH, she heard an abnormal sound coming from the engine compartment. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced.... Read more

Incident date: Sep 27, 2023

While driving down the highway, a wrench appeared on the display, then the speedometer went down to zero and the truck wasn’t shifting or accelerating. I took it to the Ford dealership and the diagnosed it as an issue with the Leadframe sensor assembly. They also let me know this is a known issue and there was an extended warranty program that my vehicle is over mileage for. The repair cost est... Read more

Incident date: Sep 13, 2023

The contact owns a 2013 Ford F-150. The contact stated while attempting to drive from a complete stop, the accelerator pedal was depressed, but the vehicle failed to respond. The power train warning light was illuminated. The contact stated that the transmission was stuck in 5th gear. The contact stated that he turned off and restarted the vehicle. Additionally, the contact turned the ignition key... Read more

Incident date: Sep 13, 2023

Car has 49700 miles. I was traveling on highway at speed and tried to accelerate to merge into exit lane traffic and engine and power train completely cut out and transmission failure light with wrench came on. Luckily cars behind me were able to slow down and avoid an accident but this could have been deadly. Thank God my children were not in the car. Car was previously taken to dealership in Jan... Read more

Incident date: Jul 26, 2023

Transmission went out, under 20k miles. The dealership has had the vehicle for over two months and they are still waiting for parts.

Incident date: Sep 7, 2021

The contact owns a 2009 Kia Borrego. The contact stated while driving 35 MPH, the front passenger’s and the front driver’s side seat belts unlatched independently without warning. The contact latched the seat belts, but the failure persisted. The dealer was contacted, but no assistance was provided. On another occasion while turning off the vehicle, the contact noticed that the key and the ign... Read more

Incident date: May 31, 2023

Began shifting hard/sticking. Took to dealer in May 2023, said it was fixed. Same day issue still happening. Took back to dealer, again said it was fixed. Not even 5 miles and same issue. Again back to the dealer, kept truck for about 7 weeks and told me it was fixed, still having the same issue. Ford has not out a recap but mechanics from dealer are telling people that is “normal”. I highly d... Read more

Incident date: Jun 24, 2023

There is a problem with the dual clutch transmission on this 2017 Hyundai Tucson. There was a class action suit filed 2016 for transmission defects including the hesitation and shuddering issue and also grinding noises. I purchased this vehicle in 2020 with only 6600 (yes, hundred) miles not knowing of any problem or issues. 2023 in Tucson AZ when the weather started getting very warm end May, ... Read more

Incident date: Aug 3, 2023

The contact owns a 2010 Ford F-150. The contact stated that while driving 70 MPH, the vehicle decelerated unintendedly. There was no further information provided. The contact veered to the side of the road. The vehicle was taken to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure ... Read more

Incident date: Jun 29, 2023

Put vehicle in 4wd, to cross very loose gravel section of road, returned it to 2wd, drove approximately 10 additional miles, screen display "4wd system temporarily unavailable". Placed vehicle in park and screen display "vehicle not in park" shifted back into drive, loud clunk noise , drove two more miles,check engine light came on, pulled over, placed in park, screen display said "vehicle not in... Read more

Incident date: May 30, 2023

The contact owns a 2020 Ford F-350. The contact stated while driving 60-65 MPH, the transmission was slipping and unintendedly downshifting. The contact stated that upon driving from a complete stop, the vehicle stalled with the transmission stuck in 10th gear, nearly causing a crash. The contact stated that the vehicle responded as needed upon depressing the accelerator pedal a second time. The c... Read more

Incident date: Jun 20, 2023

While driving my new Ram truck towing our camper on I 95 around the DC area, I heard and felt a pop noise and our transmission failed. My truck only has 3000 miles on it. I’m discovering that Ram is aware of this issue and won’t make it a recall.

Incident date: Jun 15, 2023

On our 1st day of our 10 day vacation heading East on Hwy 26 to Crescent, OR. At Government Camp going up in elevation, our 2022 Dodge Ram Diesal 3500 4x4, stopped going. We were pulling a 32' 5th wheel at about 14,000 #. We pulled off the road and put it into park, let it sit then tried to put it into drive again and it would not go. The transmission rattled and made all kinds of noise. THERE WER... Read more

Incident date: Jun 12, 2023

The contact owns a 2017 BMW X3. The contact stated that while the contact's wife was pulling into a driveway, the vehicle sporadically accelerated and crashed into another vehicle. The contact stated that his wife was pumping the brakes but the vehicle failed to stop immediately. No air bags were deployed. The contact's wife was not injured and did not receive medical attention. A police report wa... Read more

Crash

Incident date: May 6, 2023

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, the vehicle started jerking and failed to accelerate as needed. There were several unknown warning lights illuminated. The contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was diagnosed by an independent mechanic and the contact was informed that the transmission needed to be r... Read more

Incident date: May 10, 2023

The contact owns a 2019 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift into the intended gear. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the conta... Read more

Incident date: Apr 17, 2023

There is the second time we have a transmission failure for the 2014 Honda Civic . Even though my car vin is not shown in recall notice, there is a general recall for 2014-2015 honda civic/accord. Earlier I had another Honda which also had a transmission failure when my daughter was driving. Fortunately , there was no accident . I wrote to the American Honda to take back the car as we felt ... Read more

Incident date: Apr 17, 2023

There is the second time we have a transmission failure for the 2014 Honda Civic . Even though my car vin is not shown in recall notice, there is a general recall for 2014-2015 honda civic/accord. Earlier I had another Honda which also had a transmission failure when my daughter was driving. Fortunately , there was no accident . I wrote to the American Honda to take back the car as we felt ... Read more

Incident date: Mar 10, 2022

The contact owns a 2014 Nissan Pathfinder. The contact stated while driving 70 MPH the vehicle was not shifting correctly and the vehicle stated jerking and shaking without any warning. The contact was able to pull over and had the vehicle tow to the dealer. The dealer stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was f... Read more

Incident date: Apr 29, 2023

The contact owns a 2022 Ram 3500. The contact stated that he stopped at a service station to refuel the vehicle however, after the vehicle was refueled, he depressed the brake pedal and restarted the vehicle. The contact then stated that when he shifted in the drive position, he heard a loud bang sound and then depressed the accelerator pedal however, the vehicle failed to increase speed. The chec... Read more

Incident date: Apr 18, 2023

The contact owns a 2019 Ford Ranger. The contact stated that the transmission was shifting roughly. While approaching a stop, there was an abnormal squealing sound detected from the tires, with the vehicle vibrating. The vehicle was randomly changing lanes while driving. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who test drove the vehicle and ... Read more

Incident date: Apr 18, 2023

Stopped at left turn lane light. Light turns green and vehicle engine revolutions increase as I press on gas pedal but car does not move. Cars behind me lean on their horns and take evasive maneuvers to go around me. Car finally goes very slowly and transmission disengages in middle of left turn leaving vehicle in middle of intersection with oncoming traffic. Luckily everyone stopped and vehicle v... Read more

Incident date: Apr 13, 2023

2017 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED PARTS ARE NOT AVAILABLE TO FIX THE RECALLS.

Incident date: Apr 12, 2023

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES.

Incident date: Apr 6, 2023

2017 FORD F-150. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR REPLACMENT OF THE TRANSMISSION.

Incident date: Mar 27, 2023

2017 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE DEALER STATED THE FORD ESCAPE WAS NO LONGER MOTORABLE AND NEEDED EXTENSIVE TRANSMISSION REPAIRS. FORD IS ASSISTING WITH 40% OF THE RECALL REPAIRS.

Incident date: Jan 18, 2023

The contact owns a 2012 Ford F-250. The contact stated that while driving at various speeds over 50 MPH, the vehicle shifted into LIMP Mode. No warning lights were illuminated. The vehicle was taken to a local dealer, where the failures could not be duplicated. The vehicle was not repaired. The contact stated that the failure persisted and that the transmission was slipping while shifting. The con... Read more

Incident date: Mar 11, 2023

I was pulling into a parking lot when my transmission failed and was only able to go in reverse. This was from a main road and the truck went from drivable to undriveable with no prior notice or issue. The truck was towed by Ram Roadside assistance to the nearest Ram dealer and the dealer confirmed that the transmission failed. They removed the transmission and diagnosed the issue as follows: The ... Read more

Incident date: Mar 10, 2023

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE REPAIRS OF THIS VEHICLE.

Incident date: Mar 1, 2023

The contact owns a 2022 Subaru Outback. The contact stated that while reversing out of his garage, the vehicle made an abnormal sound, and while the transmission was shifted into reverse (R), the vehicle rapidly accelerated, crashing into a tree. The contact stated the vehicle made the abnormal sound again and rapidly accelerated forward, crashing into a fence. The contact sustained injuries to hi... Read more

Crash 1 injured

Incident date: Dec 26, 2022

Without warning (no lamps or prior problems), the vehicle abruptly downshifted at high speed. Attempting to temporarily alleviate the problem, the vehicle was placed in manual mode. While traveling at 60+MPH in manual on a busy freeway, the speedometer began fluctuating wildly and the vehicle downshifted again. Upon decelerating, the vehicle violently shifted into first gear with loss of contro... Read more

Incident date: Jan 3, 2023

The contact owned a 2021 Nissan Rogue. The contact stated that while driving into a parking spot, the brake pedal was depressed, and the vehicle abruptly accelerated crashing into a pole. The contact stated that several unknown warning lights were illuminated. The air bags deployed as needed. There was smoke coming from the engine. The contact and his wife were injured and received medical attenti... Read more

Crash 2 injured

Incident date: Feb 16, 2022

I spent $2400 on this car to have the dual clutch is replaced in the transmission it was supposed to be under warranty. The dealership charged me for it. The transmission on this car gets stuck causes it to go in reverse and blocks it heats up and is undrivable. It has been parked on the side of my house for one year now I have been in a rental car which Ford told me to get and they would refund m... Read more

Incident date: Feb 17, 2023

The transmission in my 2019 Ford Expedition is slipping and having drastic gear changes. Other people with the 10R80 transmission are having similar issues. This car is unsafe to drive.

Incident date: Aug 20, 2022

The contact owns a 2017 Ford F-350. The contact stated that the vehicle was idling rough. Additionally, the vehicle had smoke coming from the tailpipe and the contact smelled an abnormal odor. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) howe... Read more

Incident date: Feb 2, 2023

The contact owns a 2014 Nissan Versa The contact stated while driving at an undisclosed speed the vehicle started to have issues with changing from one gear to another. The contact stated that he had just left the dealer from getting his transmission serviced and then the transmission failed. There was no warning prior to the failure. The vehicle was taken to a dealer and diagnosed as the transmis... Read more

Incident date: Feb 21, 2023

The contact owns a 2018 Buick Enclave. The contact stated that while idling or at a complete stop, the vehicle lunged forward upon acceleration. The contact then stated that while shifted to park, the vehicle inadvertently started. The contact also stated that she heard a screeching sound in the wheels while shifting in the first gear, and intermittently in second and third gear. Additionally, the... Read more

Incident date: Feb 17, 2023

2014 CADILLAC SRX. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED THE TRANSMISSION COMPLETELY FAILED. IT WOULDNT MOVE LET ALONE HARD SHIFT. ALSO, THE CONSUMER WAS DISPLEASED WITH THE SERVICE DEPARTMENT TO READ AND LISTEN TO COMPLAINTS.

Incident date: Feb 8, 2023

On 02/08/23 I had the ZA3 - transmission dipstick, and transmission vent recall completed at Lovegreen Chrysler in Kirksville, MO. Nobody at RAM, or the dealership told me that after completion of the recall the new “dipstick” would be a substandard part, that it isn’t a functional dipstick at all. I am now unable to check the Automatic Transmission Fluid on my $90,000 RAM 2500 Limited truck... Read more

Incident date: Feb 8, 2023

2020 GMC TERRAIN. CONSUMER STATED THAT THEIR VEHICLE STARTED PULLING AND DRAGGING WHILE DRIVING.

Incident date: Feb 8, 2023

2017 FORD ESCAPE. CONSUMER STATED THAT AFTER THE SAFETY RECALL WAS PERFORMED THEY BEGAN TO HAVE ISSUES WITH THEIR TRANSMISSION.

Incident date: Feb 7, 2023

2015 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. THE CONSUMER STATED THERE IS A RECALL ON THE TRANSMISSION, THREE MONTHS WAITING PERIOD TO RECEIVE THE TRANSMISSION AND ADDITIONAL CHARGES .

Incident date: Jan 20, 2023

The transmission in the car is not functioning properly. Shifting is not happening correctly and there is slippage. The shift between gears is significantly impacting the car while in motion. The lurch between gears skips the car ahead. Further, Ford Dealers are so backlogged with transmission issues that they are refusing to diagnose and service vehicles due to lack of technicians and parts.

Incident date: Feb 1, 2023

Car will not go in reverse transmission went out and needs tcm repair, so to shift fork b circuit going out causing damage to transmission

Incident date: Jan 16, 2023

1) Automatic transmission; Yes 2) Transmission defect causes the vehicle to unexpectedly lose power, increasing the chance vehicles traveling behind could collide with the vehicle (powertrain occasionally does not initially respond to throttle input) 3) Yes 4) The vehicle has been inspected by a Ford dealership; unknown with regard to inspection by others (the vehicle has been serviced by a Ford ... Read more

Incident date: Nov 15, 2022

I was driving home from work and the transmission just stopped shifting completely and I almost was Tboned in the street because of this my husband had to push the car out of the road so i contacted the ford dealer here because there was a recall on my transmission for that very thing and they said that they dont have to fix it unless i pay for it because it has 160,000 miles on it nevermind the f... Read more

Incident date: Jan 27, 2023

2016 FORD ESCAPE. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THAT HE WAS UNDER THE ASSUMPTION THE DEFECTIVE PART WOULD BE COVERED UNDER THE RECALL AND FEELS THE BILL IS A LITTLE EXCESSIVE.

Incident date: Jan 4, 2023

Lost all forward gear. As show in the picture attached of the valve body the number 1 valve body check ball pointed at with the yellow arrow is significantly smaller the the rest of the check balls. This causes the vehical to lose all forward gears and potentialy putting you harms way. This come whithout warning and no check engine light. I run a fleet of about 60 of these vans and it has hap... Read more

Incident date: Jan 24, 2023

2019 CHEVROLET SILVERADO TRAIL BOSS. CONSUMER WRITES IN REGARD TO TRANSMISSION ISSUES. THE CONSUMER STATED IN ADDITION TO THE TRANSMISSION ISSUES, HE ALSO WANTS TO BE REIMBURSED FOR THE UNNECESSARY REPLACEMENT OF ROTORS, THE DIAGNOSTIC OF THE SES LIGHT DUE TO MISCOMMUNICATION ABOUT THE ACTIVE GRILL SHUTTER, AS WELL AS THE ROTATION OF THE VEHCLE TIRES.

Incident date: Jan 23, 2023

2019 SUBARU ASCENT. CONSUMER WRITES IN REGARD TO TO NHTSA SAFETY RECALL 21V-955. THE CONSUMER RECEIVED A RECALL NOTICE AND WAS INFORMED BY THE DEALER TO WAIT FOR THE 2ND RECALL NOTICE. WHILE DRIVING 50MPH ON HIGHWAY, THE CAR JOLTED FORWARD, CONSUMER HIT HER HEAD AND WAS KNOCKED UNCONCIOUS.

Crash