Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 22, 2011
2004 FORD FREESTAR SEL TRAVELING @ 60 MPH. AS I WAS PROCEEDING UP A HILL, I NOTICED THAT THE RPMS WERE INCREASING BUT THE CAR WAS NOT ACCELERATING. I TRIED TO MOVED TO THE SHOULDER BUT THE CAR SLOWED TO A STOP BEFORE I COULD GET COMPLETELY OFF THE ROAD. AFTER ROLLING IT OFF THE ROADWAY, MY HUSBAND WHO WAS FOLLOWING US ARRIVED. AFTER SEVERAL ATTEMPTS TO SHIFT INTO DIFFERENT GEARS IT WAS APPAREN... Read more
Incident date: Apr 16, 2011
ON APRIL 16TH, 2011 SEVERAL OF US DECIDED TO DO A MILD 4-WHEEL DRIVE TRIP TO A LOCAL WATERFALL. I WAS DRIVING A 2010 JEEP WRANGLER RUBICON IN 4X4 LOW ON A DIRT ROAD. WE REACHED OUR DESTINATION AND THE VEHICLE IN FRONT OF US STOPPED AND EVERYONE GOT OUT AND STARTED TO GATHER THEIR STUFF FROM THE REAR OF THEIR JEEP. I STOPPED ROUGHLY 10 FT BEHIND THE FIRST VEHICLE ON A SLIGHT INCLINE (10% ANGLE) ... Read more
Crash
VOLKSWAGEN
JETTA
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 25, 2011
Incident date: Apr 8, 2010
THE DUAL MASS FLYWHEEL ON THE 2006 VW JETTA TDI HAS EXCESSIVE NOISE COMING FROM THE TRANSMISSION. FLYWHEEL IS DEFECTIVE AND NEEDS TO BE REPLACED. *TR
VOLKSWAGEN
JETTA
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 25, 2011
Incident date: Apr 20, 2011
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA SPORTWAGEN. THE MANUFACTURER WAS CONTACTED IN REGARDS TO AN UNRELATED ISSUE WHEN THE CONTACT WAS TOLD TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V333000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE VEHICLE WAS OUTSIDE OF THE MILEAGE ... Read more
Incident date: Apr 10, 2011
TRANSMISSION MODULE FAILURE LEADS TO TEMPORARY POWER STEERING FAILURE. WHILE DRIVING MY 2008 CHEVY COBALT, THE INSTRUMENT CLUSTER STARTED MALFUNCTIONING. THE SPEEDOMETER, TACHOMETER, AND FUEL GAUGE ALL STARTED BOUNCING AROUND ERRATICALLY. THE DRIVER INFORMATION CENTER STARTED FLASHING "POWER STEERING". THIS ALL TOOK PLACE WHILE I WAS DRIVING THE CAR ON THE FREEWAY AY ABOUT 60 MPH. AS I WAS TRYI... Read more
Incident date: Apr 24, 2011
AUTOMATIC TRANSMISSION HAS BEEN SLIPPING HARD FOR QUITE SOME TIME. TRANSMISSION HAS ALWAYS BEEN CHECKED AT REGULAR SCHEDULED MAINTENANCE. TRANSMISSION FLUID HAS BEEN REPLACED ACCORDING TO MANUFACTURER'S MAINTENANCE SCHEDULE. ON 4/24/11 TRANSMISSION WOULD NOT ENGAGE WHILE MERGING ON A BUSY ROAD, ALMOST CAUSING AN ACCIDENT. TRANSMISSION WOULD NOT ENGAGE INTO 1ST GEAR RETURNING VEHICLE TO HOME. THIS ... Read more
MERCEDES-BENZ
C230
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 25, 2011
Incident date: Mar 14, 2011
TL* THE CONTACT OWNS A 2006 MERCEDES C230. THE CONTACT WAS DRIVING 65 MPH AND ATTEMPTING TO CHANGE LANES. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE BEGAN TO LOSE POWER ABNORMALLY. THE VEHICLE EXHIBITED A SLIGHT JERKING MOTION BEFORE STALLING. THE CONTACT WAS ABLE TO GET THE VEHICLE TO RESTART, BUT THE VEHICLE MOVED VERY SLUGGISH. THE CONTACT WAS ABLE TO GET THE VEHICLE TO A MECHANIC AN... Read more
Incident date: Apr 21, 2011
WE ARE A USED CAR DEALERSHIP AND WE HAVE SOLD A NUMBER OF CHRYSLERS. RECENTLY WE HAVE BEEN HAVING COMPLAINTS OF THE SAME PROBLEM; THE SHIFTER GETS STUCK IN PARK AND RENDERS THE VEHICLE INOPERABLE. ONE OF THE VEHICLES THAT HAVE HAD THIS PROBLEM IS VIN# [XXX] (2005 CHRYSLER 300). THE ENTIRE SHIFTER ASSEMBLY MAY NEED TO BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A... Read more
Incident date: Jan 14, 2011
WE ARE A USED CAR DEALERSHIP AND WE HAVE SOLD A NUMBER OF CHRYSLERS. RECENTLY WE HAVE BEEN HAVING COMPLAINTS OF THE SAME PROBLEM; THE SHIFTER GETS STUCK IN PARK AND RENDERS THE VEHICLE INOPERABLE. ONE OF THE VEHICLES THAT HAVE HAD THIS PROBLEM IS VIN# [XXX] (2006 CHRYSLER 300). THE ENTIRE SHIFTER ASSEMBLY WAS REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), ... Read more
Incident date: Apr 24, 2011
WE ARE A USED CAR DEALERSHIP AND WE HAVE SOLD A NUMBER OF CHRYSLERS. RECENTLY WE HAVE BEEN HAVING COMPLAINTS OF THE SAME PROBLEM; THE SHIFTER GETS STUCK IN PARK AND RENDERS THE VEHICLE INOPERABLE. ONE OF THE VEHICLES THAT HAVE HAD THIS PROBLEM IS VIN# [XXX] (2007 CHRYSLER 300). THE ENTIRE SHIFTER ASSEMBLY MAY NEED TO BE REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A... Read more
Incident date: Apr 18, 2011
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT GEARS INDEPENDENTLY. WHEN SHIFTED INTO REVERSE, THE VEHICLE WOULD ABNORMALLY ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MECHANIC ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 0... Read more
Incident date: Feb 10, 2011
OUR 2002 FORD EXPLORER XLT WITH 109,000 MILES HAS SERIOUS TRANSMISSION SLIPPAGE BETWEEN 2ND AND 3RD GEARS. THE LOCAL DEALER AND AN INDEPENDENT REPAIR SHOP STATE THAT THE TRANSMISSION NEEDS REPLACED AT A COST BETWEEN $2,500 AND $3,500. IT IS DANGEROUS TO DRIVE IN ITS CURRENT CONDITION BECAUSE THERE ARE TIMES WHEN IT WILL NOT ACCELERATE. THE REAR DIFFERENTIAL AND BALL BEARINGS ALSO NEED REPLACED ... Read more
Incident date: Apr 18, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE SUDDENLY DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE FELT AS IF IT HAD SHIFTED INTO NEUTRAL ABNORMALLY. THE CONTACT SHUT THE VEHICLE OFF AND ONCE RESTARTED, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC FOR DIAGNOSTIC TESTING WHICH LOCATED THE FAILURE AT THE TRANSMI... Read more
Incident date: Apr 15, 2011
THREE WEEKS AGO I BOUGHT MY USED 2006 SUZUKI FORENZA WITH ONLY 35K MILES AND IN GENERAL, IT IS ALMOST IN BRAND NEW CONDITIONS. SOMETIMES (WHEN LEAST EXPECTED) IF YOU TRY TO SHIFT FROM PARK TO REVERSE OR DRIVE, THE TRANSMISSION SLAMS INSTEAD OF APPLYING SOFTLY AS USUAL AND THE CHECK ENGINE LIGHT GOES ON. IT STARTED DOING THE SYMPTOM ONCE A WEEK, BUT NOW IT IS MAKING IT ALMOST DAILY. THIS IS A SERI... Read more
Incident date: Apr 25, 2011
TL* THE CONTACT OWNS A 2001 LEXUS RX300. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO ACCELERATE BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL AND THE ENGINE WOULD EXHIBIT AN INCREASE IN RPMS BUT THE VEHICLE STILL WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION WO... Read more
Incident date: Nov 19, 2010
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THE TRANSMISSION HAD BEEN EXHIBITING PROBLEMS SINCE THE VEHICLE WAS PURCHASED. THE CONTACT STATED THAT HE WAS TAKING THE VEHICLE TO THE DEALER FOR THE FORTH TIME FOR TRANSMISSION FAILURES. THE DEALER ADVISED THAT THE MANUFACTURER WAS USING A DIFFERENT TYPE OF TRANSMISSION FOR HIS PARTICULAR YEAR, MAKE AND MODEL VEHICLE. THE CONTACT STATED... Read more
Incident date: May 10, 2008
TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING BETWEEN SECOND AND THIRD GEARS. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN ABD THE CURRENT MILEAGE WAS 200,000. UPDATED 06/16/11*LJ UPDATED 08/18/11
Incident date: Oct 1, 2008
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE GEAR SHIFT SELECTOR FROM PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE INTER-SHIFTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED ON RECALL NHTSA CAMPAIGN ID NUMBER: 05V460000 (POWER TRAIN: AUT... Read more
Incident date: Apr 23, 2011
WE WERE DRIVING EASTBOUND ON HIGHWAY 26 IN THE STATE OF OREGON. WE WERE DRIVING UP THE HILL WHEN THERE WAS A ODD SOUND, THEN THE RPM OF THE VEHICLE WENT OVER 3000. WE WERE ABLE TO PULL THE VEHICLE OFF THE HIGH WAY BARELY PAST THE WHITE LINE. I LET OFF THE BRAKE AND TRIED TO DRIVE THE RPM REVVED BUT THE CAR DRIFTED BACKWARDS. WE PUT THE VEHICLE IN PARK AND THEN TRIED AGAIN IN 1, 3 AND DRIVE AND AGA... Read more
Incident date: Apr 25, 2011
I HAVE A 2007 SUZUKI FORENZA AND THE CHECK ENGINE LIGHT JUST CAME ON. I TOOK IT TO AUTO ZONE AND THEY PUT IT ON THE TESTER AND IT CAME UP WITH A TRANS RANGE SENSOR.THIS IS A DEALER PART AND THE CAR ONLY HAS ABOUT 75,000 MILES ON IT. FROM WHAT I CAN SEE ONLINE IS THAT ALOT OF PEOPLE HAVE HAD THIS ISSUE. I HAVE REPLACED 3 OF THE 4 DOOR HANDLES AS WELL. *TR
Incident date: Nov 10, 2010
WHILE VERY COLD (IN THE MORNING DURING ALL WINTER) MY 2011 SONATA HAD SHIFTED FROM 3RD TO 4RT GEAR VERY FAST AND I HAD VERY HIGH RPMS. I WAS TOLD THAT I HAVE TO LEAVE MY CAR WITH THEM FOR COUPLE OF DAYS AND THEY DID NOT PROVIDE ME WITH THE LOANER. *TR
Incident date: Apr 5, 2011
BMW 645CI: TRANSMISSION SURGES BETWEEN SPEEDS OF 30-40MPH WHILE APPLYING CONSTANT THROTTLE. *TR
Incident date: Apr 22, 2011
MY VEHICLE RUMBLED A LITTLE AS IF I WAS GOING OVER A RUMBLE STRIP. THEN AFTER A LITTLE BIT OF TIME, I LOST ALL GEARS WITH THE EXCEPTION OF 4TH, THIS BECAME A SAFETY ISSUE IN TRAFFIC AS SLOWING DOWN CAUSED THE CAR TO ALMOST STOP COMPLETELY IN TRAFFIC SITUATIONS. FOLLOWING THIS, I HAVE RESEARCHED AND FOUND THIS TO BE THE CASE FOR MANY OF THE SAME VEHICLES. THE RADIATOR LEAKS INTO THE TRANSMISSION... Read more
Incident date: Apr 24, 2011
MY 2004 FORD FREESTAR SUDDENLY WOULD NOT ACCELERATE OR MAINTAIN SPEED WHILE I WAS DRIVING. I WAS ABLE TO COAST A FEW FEET TO A SAFE PLACE TO LEAVE THE CAR. THE CAR WAS RUNNING, BUT WOULD NOT MOVE IN ANY GEAR. THERE WAS NO INDICATION OF ANYTHING WRONG WITH THE CAR BEFORE THEN. WHEN THE FAILURE OCCURRED, I DID HEAR A SOUND LASTING MAYBE 5 SECONDS, A BIT LIKE HISSING. THE DEALERSHIP REPAIR GUY T... Read more
Incident date: Apr 20, 2011
TRANSMISSION WILL NOT SHIFT,THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME WE TOOK IT TO A REPAIR SHOP AND A REBUILT TRANSMISSION WAS PUT IN. THEN 9000 MILES LATER IT HAPPENED AGAIN. *TR
VOLKSWAGEN
JETTA
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 24, 2011
Incident date: Apr 20, 2011
2011 VOLKSWAGEN JETTA TDI STALLS IN TRAFFIC. IT WILL START AFTER STALL BUT IT WILL NOT MOVE IN ANY GEAR. AUTO TRANSMISSION. THE CAR STALLED FOR THE FIRST TIME AT ONLY 175 MILES. THE CAR WAS TAKEN TO THE DEALER AND FIXED? CAR STALLED THE SECOND TIME IN TRAFFIC AT 230 MILES. IT'S NOW BACK AT THE DEALER AND THEY DO NOT KNOW WHAT IS WRONG WITH IT. *TR
Incident date: Apr 23, 2011
TRANSMISSION FAILED AT HIGHWAY SPEEDS (55MPH). TOTAL LOSS OF MOTIVE POWER. AFTER COASTING TO A STOP I WAS UNABLE TO GET THE CAR TO MOVE IN ANY GEAR (DRIVE, REVERSE, 1, 2, ETC.) *TR
Incident date: Apr 24, 2011
I WAS DRIVING A 2005 MERCURY MONTEREY MINIVAN AND LOST POWER. THE ENGINE CONTINUES TO RUN BUT I CANNOT GO ANYWHERE. THIS HAS NOT HAPPENED WITH THIS VEHICLE BEFORE. HAVE NOT REPLACED ANYTHING YET, AS THIS JUST HAPPENED TODAY - EASTER SUNDAY APRIL 24, 2011. *TR
Incident date: Apr 24, 2011
WHILE TRAVELING IN HIGHWAY AT 65 MPH, MY 2007 JEEP COMPASS JERKED AND I LOSS ACCELERATION DOWN TO 40 MPH AND THEN IT WOULD NOT GO ANY FASTER EVEN WITH THE GAS PETAL DOWN TO THE FLOOR. GOT OFF HIGHWAY AND CAR ONLY WOULD GO 25 MPH. JUST HAD A TUNE UP TWO DAYS PRIOR TO THIS PROBLEM. WHEN THE CAR JERKED AND LOSS ACCELERATION, THE ENGINE CAME ON AND BEGAN TO BLINK AND RING. AFTER THE TUNE UP THE DEALER... Read more
Incident date: Feb 10, 2011
DRIVING ON THE HIGHWAY ON FEBRUARY 10, 2011, STARTED TO PASS A TRUCK AND NOTICED THAT I WAS LOSING POWER - I LOOKED AT THE TACHOMETER AND NOTICED THE RPM'S INCREASING. I TOOK MY FOOT OFF THE GAS AND GOT BACK INTO THE RIGHT LANE. AS I GOT FURTHER DOWN THE INTERSTATE, I HEARD A LOUD, SCREAMING NOISE, AND I CONTINUED TO LOSE POWER. I PULLED ONTO THE SHOULDER OF THE ROAD AS SOON AS IT WAS SAFE (I W... Read more
Incident date: Mar 30, 2011
TRANSMISSION OVERHEATS AND STALLS. WHILE COMING TO A STOP, THE CAR JERKS BEFORE THE STOP FEELS LIKE A SOMEONE RAN INTO MY BUMPER WITH THERE CAR. TRANSMISSION OVERHEATS PER DASH WARNING. *TR
Incident date: Apr 8, 2011
I WAS DRIVING HOME FROM WORK, EVERYTHING WORKED FINE UNTIL I SLOWED DOWN FOR A TURN, AND WHEN I TRIED TO ACCELERATE AGAIN...IT WOULDN'T. THE CAR IS AT AROUND 83,000 MILES, AND BESIDES THIS ISSUE THE CAR IS IN AMAZING SHAPE. *TR
LAND ROVER
FREELANDER
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 23, 2011
Incident date: Apr 2, 2011
CAR JUST LOSES POWER AND STOPS WHILE DRIVING AT 60MPH ON HIGHWAY. I TOOK IT IN TO MECHANIC AND WAS TOLD THAT THE FUEL PUMP SHUT OFF. AFTER GETTING FUEL PUMP REPLACED, THE CAR CONTINUES TO LOSE POWER AT RANDOM TIMES WHILE ACCELERATING. VERY DANGEROUS! *TR
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 23, 2011
Incident date: Mar 22, 2011
2005 NISSAN PATHFINDER IS CURRENTLY BEING REPAIRED FOR TRANSMISSION PROBLEMS DUE TO RADIATOR LEAKING IN THE TRANSMISSION. I HAVE HAD TROUBLE GAINING SPEED ATLEAST 6 TIMES DUE TO HESITATION AND SOMETIMES WOULDN'T SHIFT OUT OF 2ND GEAR AND WOULDN'T GO NO MORE THAN 25MPH. I HAVE TAKEN THE HIGHWAY AND IT WOULD DO FINE UNTIL I GOT OFF AN EXIT AND IT WOULD STALL AT 25MPH. I HAVE TAKING IT TO GET IT FIXE... Read more
Incident date: Apr 22, 2011
AT MILEAGE AROUND 33,000 MY CAR HONDA ACCORD (2003) AUTOMATIC TRANSMISSION STARTED DISPLAYING THROTTLE AND TRANSMISSION FAILURE SYMPTOMS. THE ENGINE AND ANTI LOCK BRAKES LIGHTS ON DASHBOARD ARE ON. *TR
Incident date: Apr 23, 2011
MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR
Incident date: Apr 7, 2011
2006 SUZUKI FORENZA WAGON ISSUES SO FAR: 63K - CHECK ENGINE LIGHT CAME ON AND A LINE THROUGH THE D ON THE INSTRUMENT PANEL SHOWED UP, WHICH ACTS LIKE THE CAR IS IN NEUTRAL. WHEN TRYING TO ACCELERATE THE CAR HAS NO POWER. IF YOU PULL OVER, TURN THE CAR OFF AND RESTART IT THEN THE CAR IS BACK TO NORMAL. IT HAS DONE THIS 4 TIMES NOW IN THE PAST 2 WEEKS. 60K - A COUPLE OF MONTHS AGO THE WINDOW WASHER ... Read more
Incident date: Apr 22, 2011
HELLO MY NAME IS [XXX] AND I HAVE A 2006 NISSAN MAXIMA SL WITH 76K. THIS CAR HAS SEEMED TO BE MORE OF A HEADACHE THAN ANYTHING ELSE. HERE ARE A LIST OF PROBLEMS. 1.) TRANSMISSION: JERKS BAD, FREE REV'S BAD, JUMPS FROM PARK TO DRIVE AND REVERSE BAAAD. 2.) ABS SYSTEM: THE SYSTEM INITIATED ITSELF AND I TOOK IT TO MIDAS THERE SCANNER READ THAT THERE WERE NO PROBLEMS BUT STILL (TO THIS DAY) BAD GRIND... Read more
VOLKSWAGEN
JETTA
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 22, 2011
Incident date: Apr 18, 2011
TRANSMISSION SLIPS OR FAILS TO ENGAGE IN REVERSE. *TR
Incident date: Apr 19, 2011
2002 HONDA ACCORD EX V6 3.0L MY ABS BRAKES WENT ON WHEN THEY SHOULDN'T...IN LIGHT TRAFFIC (THANK GOD), I WAS ABOUT TO ENTER ROUTE 53...D4 LIGHT BLINKING ON DASH, CHECK ENGINE LIGHT ON. TURNED OFF ENGINE, WAITED FEW MINUTES...TURNED ON ...MANAGED TO GET INTO REPAIR FRIENDLY FORD IN ROSELLE, IL. RECEIVED ERROR CODE P0780...TRANSMISSION FAILURE. THIS IS DANGEROUS...I FOUND MANY COMPLAINTS ONLINE..... Read more
Incident date: Oct 28, 2010
TWO SAFETY ISSUES WITH MY 2011 BMW 535I: 1- STEERING: THE STEERING WHEEL PULLS TO THE RIGHT. IT ALSO CANNOT BE CONTROLLED IF ANY WIND IS BLOWING. I HAVE TO SLOW DOWN JUST TO KEEP IT CENTERED. 2- TRANSMISSION: THE THROTTLE IS INITIALLY NON-RESPONSIVE FROM STOP OR LOW SPEEDS, THEN SUDDENLY IT JERKS TO THE FRONT, ALMOST HITTING THE CAR INFRONT OF ME. *TR
Incident date: Apr 21, 2011
BOUGHT CAR NEW IN 2002 AND HAD A 7 YR EXTENDED WARRANTY AND SINCE I DRIVE VERY FEW MILES ,THE PROBLEM DIDN'T GET NOTICED UNTIL WELL INTO MY WARRANTY IN 2006 BUT MY CAR ONLY HAD 22,000 MILES ON IT! THE DEALERSHIP REPLACED IT UNDER WARRANTY AT NO COST WITH A REFURBISHED TRANSMISSION AND I WAS ASSURED I'D HAVE NO PROBLEMS....WELL LESS THAN 28,000 MILES LATER THE TECHNICIAN NOTICED WHAT I THOUGHT I WA... Read more
Incident date: Apr 1, 2011
HONDA ODYSSEY 2001. CHECK ENGINE AND TC LIGHTS CAME ON WHILE ON DRIVING BACK FROM WORK. NO SPECIFIC INCIDENT LED TO ISSUES. TOOK IN TO HAVE CHECK ENGINE LIGHT DIAGNOSED. DEALER SERVICE DEPT SAYS TRANSMISSION IS BAD AND NEEDS TO BE REPLACED. FOUND SEVERAL WEBSITES DOCUMENTING THIS SAME PROBLEM. HONDA REFUSED TO PROVIDE ANY FINANCIAL ASSISTANCE ON REPAIR. TOLD ME IT WILL COST $5000. I ENDED UP GOING... Read more
Incident date: Apr 20, 2011
TL* THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND APPROACHING A TRAFFIC STOP. AS THE CONTACT ENGAGED THE BRAKES, THE TRANSMISSION BEGAN TO JERK WITH HESITATION. IN ADDITION, THE VSC OFF, VSC TRAC, CHECK ENGINE AND BRAKE WARNING INDICATORS WERE ILLUMINATED. THE WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS THEN TA... Read more
Incident date: Apr 16, 2011
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT INTO NEUTRAL ABNORMALLY WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THERE WAS WATER IN THE POWER TRAIN CONTROL MODULE AND THAT IT WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED WHO FILED A CLAIM BUT PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. TH... Read more
VOLKSWAGEN
JETTA
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 22, 2011
Incident date: Apr 20, 2011
DRIVING TO WORK AT 65MPH FOR OVER 1 HOUR WITH OUT ANY PROBLEMS. TURNED OFF HIGHWAY AND INTO TURN LANE. CAR SHIFTED HARD AND DRIVE INDICATOR LIGHTS ON DASH BEGAN TO FLASH. DROVE INTO PARKING LOT IN FIRST GEAR. I HAVE SEARCHED THE INTERNET AND THERE ARE A LOT OF PROBLEMS WITH THE DSG TRANSMISSION ON THE VW. HAVE NOT HAD A CHANCE TO HAVE THE CAR LOOKED AT YET. *TR
NISSAN
PATHFINDER
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 22, 2011
Incident date: Apr 12, 2011
TL* THE CONTACT OWNS A 2007 NISSAN PATHFINDER. THE CONTACT WAS DRIVING 40 MPH AND ATTEMPTING TO ACCELERATE BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THE CONTACT WAS ADVISE THAT A CROSS CONTAMINATION OF FLUIDS HAD OCCURRED IN THE VEHICLE AND THE TRANSMISSION WOULD NEED REPLACING. THE DEALER ALSO ADVISED THAT THE FAILURE WAS A KNOWN ISSUE WITH THE MAK... Read more
Incident date: Apr 15, 2010
I HAVE NOTICED FOR THE LAST 2 YEARS THAT MY CAR HAS BEEN LURCHING. IN JUST THE LAST WEEK I HAVE NOTICED THAT WHEN I GET TO ABOUT 55-65 MPH, MY RPM'S ARE AROUND 4000. I TAKE MY FOOT OFF THE GAS AND THE RPM'S INCREASED. I HAD SOME MINOR WORK DONE ON THE AUTO-SEQUENTIAL TRANSMISSION IN 2010. I HAD BROKEN THE LINE AND HAS BEEN WELDED BACK IN AND HAD NO MAJOR PROBLEMS ASIDE FROM THE LURCHING UNTIL RECE... Read more
Incident date: Dec 28, 2010
TRANSMISSION JERKS VERY BADLY FROM 1ST TO 2ND GEAR. THIS APPEARS TO BE A COMMON DEFECT IN MY MODEL. THERE NEEDS TO BE A RECALL. *TR
Incident date: Apr 20, 2011
THE BRUNSWICK COUNTY DEPARTMENT OF SOCIAL SERVICES OWNS A 2005 FORD FREESTAR VAN. ON APRIL 20, 2011 FIVE AGENCY STAFF TRAVELING ON INTERSTATE 95 NORTH TO A MEETING TRAVELING AT A SPEED OF 75MPH EXPERIENCED A SUDDEN FAILURE OF POWER CAUSING THE VEHICLE TO SLOW DOWN EVENTUALLY STOPPING. THE DRIVER IMMEDIATELY MOVE TO THE SHOULDER AT WHICH THE VEHICLE WOULD NOT RESTART. THE VEHICLE HAS BEEN TRANSPOR... Read more