Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 15, 2011
SEVERAL MONTHS AGO MY TRANSMISSION BEGAN TO SLIP AND THE CHECK ENGINE LIGHT CAME ON. SUBSEQUENTLY AS I DROVE THE CAR, IT BEGAN TO LURCH AND I LOST CONTROL OF IT SEVERAL TIMES. I TOOK THE CAR TO TOYOTA DEALER THEN AND THEY COULD NOT IDENTIFY THE PROBLEM BUT SUGGESTED REPLACING THE ECM UNIT AS A "POSSIBLE FIX." THEY SUGGESTED THAT PERHAPS THE WHOLE TRANSMISSION NEEDED TO BE REPLACED. I WANTED A... Read more
Incident date: Apr 27, 2011
I HAVE AN 2005 VOLVO XC90 WITH ONLY 53,000 MILES AND THE TRANSMISSION HAS ALREADY GONE OUT LEAVING MY FAMILY STRANDED ON THE SIDE OF THE FREEWAY. *TR
Incident date: Mar 23, 2006
MY CAR WAS DRIVEN UNDER 70,000 MILES WHEN MY TRANSMISSION STARTED GOING OUT. I WAS IN THE CAR WITH MY ONE YEAR OLD NIECE AT THE TIME LEAVING TO GO HOME. MY CAR STARTED VIOLENTLY THRUSTING FORWARD WITH ALL OF US IN THE CAR AND WAS JERKING VIOLENTLY. I THOUGHT WE WERE GOING TO GET IN AN ACCIDENT WITH THE CHILD IN THE CAR IN MARCH 2006. AS WE PULLED ON THE FREEWAY THE CAR DID THE SAME THING FOR THE F... Read more
Incident date: Feb 5, 2011
I HAVE A 2000 BMW 323CI AND THE REVERSE GEAR STOPPED WORKING ALL OF A SUDDEN. SOMETIMES IT COMES BACK AND STARTS WORKING AGAIN, BUT THEN IT STOPS WORKING AGAIN. I WENT TO A TRANSMISSION SHOP AND THEY SAID IT WOULD COST ABOUT $3000. BMW SAID THEY DID NOT KNOW ABOUT THIS PROBLEM AND THAT I NEEDED A NEW TRANSMISSION. PLEASE HELP! *TR
Incident date: Aug 1, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA SE. THE CONTACT STATED THAT THE VEHICLE LUNGED FORWARD VIOLENTLY WHILE DRIVING AND SHIFTING FROM FIRST TO SECOND GEAR. IN ADDITION, WHEN SHIFTING FROM PARK TO DRIVE IT FAILED TO ENGAGE IMMEDIATELY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSIS INDICATED THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED. THE REMEDY DID NOT REPAIR THE FAILURE. THE MANUFAC... Read more
Incident date: Jan 1, 2010
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHILE SHIFTING FROM FIRST TO SECOND GEAR OR FROM SECOND TO THIRD GEAR. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE CONTACT ALSO STATED THAT THE FAILURE WOULD OCCUR WHEN DECELERATING. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAG... Read more
Incident date: Apr 28, 2011
DRIVING 65 MPH ON THE HIGHWAY THEN ALL OF A SUDDEN MY 2003 HONDA ACCORD SHIFTS VIOLENTLY INTO FIRST GEAR. COULD OF CAUSED A MAJOR ACCIDENT. CALLED HONDA USA AND THEY SAID THEY ARE UNAWARE OF ANY ISSUES WITH THE 2003 HONDA ACCORD. DOES SOMEONE NEED TO BE KILLED IN OR BY A 2003 HONDA ACCORD BEFORE SOMEONE TAKES ACTION!! *TR
Incident date: Apr 28, 2011
MY 2004 ACCORD EX FAILED YESTERDAY ON THE FREEWAY, DROPPING FROM 65 TO 20 MPH AND THEN ZERO AND GETTING ME ALMOST REAR-ENDED IN HEAVY MORNING TRAFFIC WHILE TRYING TO MOVE TO THE SIDE OF THE ROAD. I CALLED AAA AND THEY CONTACTED A TOWING COMPANY AND THE LOCAL POLICE DEPARTMENT. CAR HAD TO BE TOWED TO THE GARAGE AND WE'VE JUST BEEN TOLD IT NEEDS A NEW TRANSMISSION ($3800). WE CALLED HONDA TO CHECK ... Read more
Incident date: Oct 10, 2008
TL* THE CONTACT OWN A 2006 FORD FREESTYLE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND STOPPED AT A TRAFFIC STOP. THE CONTACT ATTEMPTED TO ACCELERATE FROM THE STOP BU THE VEHICLE WOULD NOT RESPOND. THE ENGINE WAS TURNED OFF AND RESTARTED AS THE VEHICLE RESUMED NORMALLY. THE DEALER REPLACED THE TRANSMISSION WITH A REBUILT TRANSMISSION YET THE FAILURE RECURRED WITHIN 1,000 MILES AND THE VEHICLE... Read more
Incident date: Dec 22, 2008
TL* THE CONTACT OWNS A 2008 HYUNDAI ELANTRA. THE CONTACT STATED THE INSTRUMENT PANEL LIGHTS WOULD BLINK SPORADICALLY. IN ADDITION, THE VEHICLE WOULD BECOME HESITANT TO ACCELERATION AND WOULD SPUTTER WHEN DRIVING BETWEEN 35-40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE OR REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 86,... Read more
DODGE
GRAND CARAVAN
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 29, 2011
Incident date: Apr 27, 2011
PARKED FACING DOWNHILL WITH VEHICLE IN PARK AND PARKING BRAKE ON. CAR WOULD NOT CHANGE GEAR USING COLUMN LEVER. GOT OUT OF VEHICLE TO CHECK UNDER HOOD FOR A PROBLEM. NOTICE CABLE DISCONNECTED FROM LEVER ON TRANSMISSION. WHEN I WAS ABOUT TO REACH IN TO GET THE CABLE, THE VEHICLE POPPED OUT OF GEAR AND ROLLED DOWN HILL, THE HOOD SLAMMED MY ARM TRAPPING IT AS THE VEHICLE ROLLED DOWNHILL. I BECAME ... Read more
Crash
1 injured
Incident date: Apr 27, 2011
NOISES COMING FROM TRANSMISSION.....SOUNDS LIKE GEARS POSSIBLY GRINDING A BIT? HAD DEALER CHECK OUT PROBLEM, SAID FORD CO. WAS AWARE OF NOISES BUT MAY WAIT TILL FURTHER COMPLAINTS COME IN. DEALER TOLD ME TO CALL OR COME BACK IF GETS WORSE..ITS GETTING WORSE. CAR IS ABOUT 2 MONTHS OLD WITH 1800 MILES ON IT, 4 SPEED AUTO TRANNY. NOISE IS MOST PROMINENT WHILE GOING OVER BUMPS AND ACCELERATING AND S... Read more
Incident date: May 3, 2003
I HAD THE TRANSMISSION REPLACED AT ABOUT 65,000 MILES. THE REPLACEMENT TRANSMISSION IS VERY JERKY AND SHIFTS VERY HARD, AND I WOULD NOT BE SURPRISED IF IT FAILED AGAIN AT SOME POINT IN THE FUTURE. APPARENTLY, THE AUTOMATIC TRANSMISSION FOR THIS MODEL HAS A HIGH RATE OF FAILURE. TRANSMISSION PROBLEMS CAN BE POTENTIALLY DANGEROUS AND VERY COSTLY TO REPAIR; MAZDA SHOULD ISSUE A RECALL. *TR
Incident date: Apr 25, 2011
TL*THE CONTACT OWNS A 2001 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING 35 MPH HIS AUTOMATIC TRANSMISSION FAILED. THE TRANSMISSION HAD ALSO PREVIOUSLY MALFUNCTIONED. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.
Incident date: Mar 1, 2011
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE LEFT SIDE OF THE INSTRUMENT PANEL AND ON THE RIGHT SIDE IT DISPLAYED REDUCE SPEED. THE DEALER ADVISED THE CONTACT THAT SHE PURCHASED THE VEHICLE AS IS AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER OFFERED NO ASSISTANCE AS WELL. THE VEHICLE WAS TAKEN TO A... Read more
Incident date: Apr 25, 2011
TL*THE CONTACT OWNS A 2002 TOYOTA RAV4. THE CONTACT STATED THE DRIVER ATTEMPTED TO ACCELERATE FROM A STOP BUT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 122,000.
Incident date: Feb 1, 2011
2004 VOLVO XC90 T6 "TRANSMISSION SERVICE URGENT" ERROR MESSAGE APPEARS. CAR JUMPS WHEN CHANGING GEAR AND SOMETIMES HAS NO POWER WHEN PUSHING THE GAS. CAR HAS 72K+ MILES. *TR
Incident date: Aug 15, 2010
MY WIFE AND I BOUGHT A 2010 FORD EDGE LIMITED IN MARCH OF 2010. SINCE THAT TIME WE HAVE HAD SEVERAL OCCURRENCES OF THE TRANSMISSION NOT GOING INTO GEAR WHEN PRESSING THE ACCELERATOR FROM A DEAD STOP OR THE TRANSMISSION GOING IN AND OUT OF GEAR VERY ROUGH (SLAMMING IN OR OUT) DURING DIFFERENT SPEEDS. HAVE TAKEN IT INTO A FORD DEALERSHIP AND THEY SAY THEY CAN'T FIND OR REPRODUCE THE PROBLEM, YET I... Read more
Incident date: Apr 7, 2011
HELLO, WHILE DRIVING MY 2005 FORD FREESTAR ON THE NYS THRUWAY AT 65MPH THE ENGINE STARTED REVVING AND THE CAR WAS NOT MOVING FORWARD. I BECAME FRIGHTENED AS CARS AND TRUCKS BEGAN FLYING BY AS I WAS UNABLE TO MOVE. FORTUNATELY I WAS ABLE TO SLIP INTO AN OPENING IN THE TRAFFIC AND PULLED MY CAR ONTO THE SHOULDER. IT SCARES ME TO THINK OF THE VARIOUS SITUATIONS THAT A TERRIBLE ACCIDENT COULD HAVE OCC... Read more
VOLKSWAGEN
JETTA
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 28, 2011
Incident date: Apr 19, 2011
MY 2004 VW JETTA 1.8 TURBO WHICH I PURCHASED NEW IS HAVING TRANSMISSION PROBLEMS. MY CAT HAS ONLY 66,000 MILES IN IT AND HAS BEEN WELL MAINTAINED. IN THE PAST TWO YEARS I HAVE REPLACED THE FUEL PUMP, BATTERY, CATALYTIC CONVERTER, NUMEROUS VACUUM LEAKS ECT...BUT A TRANSMISSION???? VOLKSWAGEN NEEDS TO ISSUE A RECALL AS THIS IS WAY TO COMMON!! PLEASE HELP! *TR
Incident date: Mar 7, 2009
AFTER ABOUT 65,000 MILES I BEGAN TO HAVE TRANSMISSION PROBLEMS. THE CAR WOULD JERK HARD WHEN SHIFTING FROM 1ST TO 2ND AND SOMETIMES FROM 2ND TO 3RD. I TOOK THE CAR TO THE DEALER AND THEY SAID THE MOTOR MOUNTS WAS THE PROBLEM. I HAD THE MOTOR MOUNTS REPLACED BUT ABOUT A MONTH LATER THE CAR HAD THE SAME SYMPTOMS. I HAVE KEPT UP ON THE MAINTENANCE. I HAVE RESEARCHED NISSAN COMPLAINTS AND THERE ARE MA... Read more
Incident date: Dec 24, 2010
THREE TIMES NOW I HAVE BEEN DRIVING AND HAVE LOST POWER (ACCELERATION) OF MY VEHICLE . THE FIRST TIME I WAS ON THE "FREEWAY" AND ALMOST WAS KILLED BY A TRUCK AND THE OTHER TWO TIMES I WAS IN DRIVING IN "WALMART"PARKING LOT. SECONDLY, MY LIGHTS HAVE TWICE FLASHED (DOME LIGHT AND DASHBOARD) FOR NO REASON. THIRDLY,THE PASSENGER SIGN SPEAKER HAS NOW BEEN REPLACED THREE TIMES AND STILL DOES NOT WORK CO... Read more
Incident date: Apr 21, 2011
TRANSMISSION ON 2001 HONDA ODY STARTED LEAKING ONE DAY LAST WEEK. I TOOK THE VEHICLE TO A REPAIR SHOP TODAY AND THEY TOLD ME HONDA HAS HAD ISSUES WITH THE TRANSMISSION IN THIS YEAR OF ODYSSEY. IN MY CASE THE TRANSMISSION IS LEAKING SO BAD BETWEEN THE TWO HALVES OF THE TRANSMISSION RETURNING IT INOPERABLE AND UNSAFE TO DRIVE. I ONLY HAVE 70,000 MILES ON THE VEHICLE. *TR
Incident date: Apr 1, 2011
1999 FORD WINDSTAR. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING FORD MOTOR COMPANY *TGW THE CONSUMER STATED THE VEHICLE HAD TRANSMISSION AND ENGINE PROBLEMS. ALSO, THE VEHICLE FAILED INSPECTION, DUE TO A RUSTED SUBFRAME. FORD OFFERED TO BUY THE VEHICLE BACK FROM THE CONSUMER.
Incident date: Mar 6, 2011
TL* THE CONTACT OWNS A 2008 HYUNDAI ELANTRA. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH IN REVERSE WHILE IN A RESIDENTIAL DRIVEWAY. THERE WERE SEVERAL ATTEMPTS BEFORE THE GEAR SELECTOR WOULD SHIFT INTO PARK. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED SPORADICALLY. IN ADDITION, THE VEHICLE WOULD VIBRATE INTERMITTENTLY WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NEITHER DIAGNOSED NOR... Read more
Incident date: Dec 17, 2010
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). SHORTLY AFTER REPAIRS, THE VEHICLE BEGAN TO STALL SPORADICALLY WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE TRANSMISSION WOULD NEED TO BE REPLACED A SEC... Read more
Incident date: Apr 10, 2011
DEAR SIR / MADAM - HONDA IN USA HAS INTENTIONALLY DROPPED A LARGE NUMBER OF VEHICLES FROM ITS LIST OF RECALLS/ FIX NEEDED TO SAVE THE COSTS AND MAXIMIZE THEIR PROFITS. THIS CASE IS ONE OF THEM. MY HONDA - [XXX] IS FACING ALL ISSUES SIMILAR TO ONES RECALLED FROM 1999-02 MODELS. FIRST THE IGNITION SWITCH ISSUES LAST YEAR AND NOW THE TRANSMISSION ISSUES. I CALLED HONDA AND THEY SAID ... Read more
Incident date: Mar 27, 2011
TL-THE DRIVER OWNS A 2010 FORD FUSION. THE DRIVER STATED THE VEHICLE WOULD SHAKE VIOLENTLY WHILE ACCELERATING FROM A STOP AND RPMS WOULD ALSO INCREASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,400. SM.
Incident date: Feb 2, 2011
TL* THE CONTACT OWNS A 2011 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE ROLLED TO A STOP BUT THE CONTACT WAS UNABLE TO SHIFT INTO PARK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWI... Read more
Incident date: Apr 11, 2011
TRANSMISSION FLUID LEAK DUE TO FAULTY TRANSMISSION COOLER. *TR
Incident date: Apr 20, 2011
TL* THE CONTACT OWNS A 2002 DODGE INTREPID. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN HE OBSERVED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE INNER CORE OF THE TRANSMISSION WAS LEAKING TRANSMISSION FLUID. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 146,000. THE VIN WAS UNAVAILABLE.
Fire
Incident date: Apr 27, 2011
2007 SATURN AURA, TRANSMISSION CABLE FAILED THIS MORNING.WON'T START--NOT PROPERLY ENGAGED IN PARK.THE CABLE APPEARS TO BE NOT IN THE CORRECT POSITION AND DOES NOT COORDINATE WITH POSITION ON DRIVE SHIFT. *TR
PONTIAC
GRAND PRIX
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 27, 2011
Incident date: Apr 1, 2011
MY CAR SLAMS INTO GEAR FROM A DEAD-STOP. IT GRINDS VERY LOUDLY WHEN THEN TCC IS APPLIED. SHIFTS HARD AND SHAKES VERY VIOLENTLY, SOMETIMES TO THE POINT WHERE IT IS ALMOST UNDRIVABLE. GM DEALER REFUSES TO ACKNOWLEDGE THE PROBLEM BECAUSE THEY DON'T WANT TO FIX IT. THEY CLAIMED THE GRINDING NOISE IS A TICK OR RATTLE CAUSED BY TIMING CHAIN FOR THE DISPLACEMENT ON DEMAND WHEN THE ENGINE GOES FROM 8 TO 4... Read more
Incident date: Nov 15, 2010
TRANSMISSION PROBLEMS STARTED AROUND 100K MILES; HIGH RPM SHIFTING BETWEEN 1ST AND 2ND GEAR WITH SUBSEQUENT FLASHING O/D LIGHT. MANY TIMES TRANSMISSION WILL "CLUNK" INTO GEAR EITHER FROM GOING INTO REVERSE, STOPPING COMPLETELY, THEN SHIFTING INTO DRIVE AND/OR WHEN PUTTING IN REVERSE OR DRIVE. APPEARS THIS IS A COMMON PROBLEM FOR MY MODEL YEAR EXPLORER (03) AND SAME CODE MANY OTHERS RECEIVE (P0775)... Read more
Incident date: Jul 27, 2010
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA SE. THE CONTACT WAS DRIVING APPROXIMATELY 25-30 MPH AND ATTEMPTING TO SHIFT FROM SECOND TO FIRST GEAR. THE CONTACT STATED THAT THE VEHICLE WAS RESISTANT TO SHIFTING. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THE FAILURE WAS CAUSED BY THE MOTOR MOUNTS. THE MOTOR MOUNTS WERE REPLACED AND 10,000 MILES LATER, THE DEALER ADVISED HIM THAT... Read more
Incident date: Apr 22, 2011
TL* THE CONTACT OWNS A 1999 MAZDA 626. THE CONTACT WAS DRIVING 65 MPH WHEN THE GEARS BECAME STUCK, THE VEHICLE DECELERATED AND THE RPMS INCREASE GREATLY. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECAL... Read more
Incident date: Feb 27, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT WAS DRIVING 5 MPH AND STATED THAT THE VEHICLE WAS HARD TO STOP UNTIL IT WAS SHIFTED INTO FIRST GEAR. THE SHIFT MALFUNCTION WARNING LAMP WAS ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE RIGHT MOTOR MOUNTS AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY INS... Read more
Incident date: Apr 2, 2011
VEHICLE TRANSMISSION SLIPS OUT OF GEAR AND SOMETIMES WONT ENGAGE. FREQUENTLY OCCURS AT STOP/START MOVEMENTS. OCURRS IN FORWARD AND REVERSE. "O/D OFF" LIGHT IS FREQUENTLY DISPLAYED. UNSAFE TO DRIVE ANYWHERE!!! *TR
Incident date: Jan 12, 2010
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA SE. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE TRANSMISSION BEGAN JERKING WITH EXCESSIVE HESITATION. THE FAILURE RECURRED WHENEVER THE TRANSMISSION SHIFTED INTO ANY GEAR RANGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1... Read more
Incident date: Apr 2, 2011
THE INCIDENTS I REPORT ARE CAUSED BY THE TRANSMISSION. THIS NEW DUAL CLUTCH SYSTEM IS NOT SELECTING APPROPRIATELY THE RIGHT GEAR AND OFTEN CAUSE TO HAVE THE CAR MOVING ULTRA SLOWLY AT START. NOT TO MENTION THE HUGE METALLIC NOISES WHEN DOWNSHIFTING AT SLOW SPEED. *TR
Incident date: Apr 1, 2011
MAXIMA 04 PROBLEMS WITH TRANSMISSION, SOMETIMES IT SLIPS FREELY AND THEN IT TAKES AGAIN CAUSING THE ONE DRIVING TO LOSE CONTROL OF THE VEHICLE. NISSAN MUST RECALL MAXIMA 04 MODELS TO FIX TRANSMISSION PROBLEMS. *TR
Incident date: Apr 25, 2011
I HAVE A 2009 TOYOTA TUNDRA WITH THE 5.7L ENGINE AND 6 SPEED AUTO TRANSMISSION. INTERMITTENT SHIFTING OCCURS AS SLOW SPEEDS, WITH THE VEHICLE ACTING LIKE THE TRANSMISSION IS IN NEUTRAL. THIS HAS CAUSED SERIOUS CONCERN WHEN TRYING TO ACCELERATE AND COULD LEAD TO A POTENTIAL ACCIDENT. I HAVE ALSO HAD THIS OCCUR ON SLICK SURFACES, WITH THE ENGINE REVVING UP BEFORE THE TRANSMISSION ENGAGES. THIS H... Read more
Incident date: Apr 18, 2011
TL* THE CONTACT OWNS A 2001 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND MAKING A LEFT TURN, THE VEHICLE SUDDENLY STOPPED ACCELERATING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS AP... Read more
Incident date: Mar 30, 2011
I OWN HONDA ODYSSEY 2004, 170000 MILES. THE TRANSMISSION HAD THE CODE P0730. WHEN I WENT TO A DEALERSHIP THEY GAVE ESTIMATES FOR REPAIRS OR REPLACEMENT. CALLING TO HONDA USA I FOUND THAT THERE WAS A RECALL ON TRANSMISSIONS IN 2004. ALSO, THEY TOLD ME THAT RECALL WAS DONE ON MY VEHICLE. TALKING TO OTHER OWNERS, I FOUND THAT THERE IS NO ISSUE WITH THE MILEAGE, 120000 OR 150000 WE HAVE THE SAME PR... Read more
CHRYSLER
PACIFICA AWD
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 26, 2011
Incident date: Apr 23, 2011
THE SHIFT STICK/KNOB IS STUCK IN PARK. THE PINK BUTTON WILL NOT UNSTUCK IT. A MECHANIC HELPED AND THE PLASTIC MECHANISM THAT WILL HOLD THE SHIFT TO PARK FOR SAFETY BROKE. I NOW DO NOT HAVE THIS FEATURE WHERE I NEED TO STEP ON THE BRAKE TO RELEASE THE SHIFT. THE PARK SHIFT CAN NOW BE EASILY MOVED WHICH IS DANGEROUS. *TR
Incident date: Apr 25, 2011
2003 TOYOTA RAV4. STARTED HAVING VAGUE PROBLEMS LAST YEAR WITH THE CAR NOT WANTING TO SHIFT AT THE APPROPRIATE TIMES. ON DEC 22, 2010 WE TOOK IT TO GREENTREE TOYOTA IN DANBURY CT AND THEY REPLACED AN ECU UNIT. IT SEEMED TO BE WORKING BETTER BUT NOT OPTIMAL. IT STARTED SHIFTING BAD AGAIN AND AT TIMES NOT WANTING TO SHIFT AT ALL SO WE RETURNED THE CAR TO MILTON RUBEN TOYOTA IN AUGUSTA GA ON 4/25... Read more
Incident date: Apr 25, 2011
*EVENTS LEADING UP TO - RANDOM *FAILURE - TRANSMISSION SHIFTING OUT OF GEAR - NO THROTTLE RESPONSE- THEN SLAMMING INTO GEAR. HARD DOWN SHIFT / UP-SHIFT. * THROTTLE BODY REPLACED, CVVT SOLENOID CLEANED, TRANNY FLUID CHANGED.... NO CORRECTION TO PROBLEM. *TR
Incident date: Mar 1, 2011
2007 FORD FREESTYLE- THE TRANSMISSION HAS A BEARING GOING THAT IS CAUSING THE TRANSMISSION TO SLIP. THIS CAR IS ONLY 4 YRS OLD. WHEN YOU ARE DRIVING YOU FEEL THE ENGINE REVVING UP. FORD WILL NOT STAND BEHIND ITS WARRANTY ON THE REPLACEMENT OF THE TRANSMISSION. I ALSO HAVE HAD THE WRENCH LIGHT GO ONE. THE CAR IS STARTING TO LOSE POWER WHEN DRIVING ON THE FREEWAY, I ALSO HAVE HAD ISSUES WITH TH... Read more
Incident date: Apr 26, 2011
MY 2005 NISSAN MAXIMA 3.5L SE HAS STARTED SLIPPING FROM 1ST TO 2ND GEAR WITH A LOUD THUNK AS WELL AS SLIPPING AND REVVING REALLY HIGH WHEN GOING FROM 2-3RD GEAR. THE JOLT IS VERY VIOLENT AND I AM WORRIED ABOUT MY SAFETY WHEN THIS HAPPENS. I NEED TO REPLACE THE ENTIRE TRANSMISSION MY MECHANIC TELLS ME. THIS IS A VERY COMMON ISSUE I HAVE HEARD A LOT ABOUT IN THE '04-'06 MAXIMA MODELS. *TR
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 26, 2011
Incident date: Sep 20, 2009
NEAR-MISS BUT NO TRAFFIC COLLISION DUE TO UNEXPECTED JERKINESS, LOSS OF POWER TRANSFER TO DRIVE WHEELS, WITH ASSOCIATED REVVING OF ENGINE OF 2003 VW NEW BEETLE CONVERTIBLE WITH AUTOMATIC TRANSMISSION, WHILE I TRIED ENTERING TRAFFIC STREAM ON A BUSY STREET. SYMPTOMS WERE INTERMITTENT FOR 9 MONTHS; NOW PRESENT WHENEVER VEHICLE WARMED UP AFTER 3 MILES DRIVING; VEHICLE NOT USED FOR PAST 9 MO. VOLKSWA... Read more