Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Dec 4, 2010
I OWN A 2004 NISSAN MAXIMA; AUTOMATIC TRANSMISSION. WHEN DRIVING FROM FIRST TO SECOND AND OCCASIONALLY THRID GEAR THE VEHICLE WILL JERK AND SOMETIMES HESISTATE WHEN SHIFITING TO THE NEXT GEAR. AFTER SEEING OVER 500 COMPLAINTS ON THE SAME ISSUE, I THINK ITS ABOUT TIME SOMETHING BE DONE ABOUT THIS.
Incident date: May 6, 2011
I HAVE A 2005 NISSAN MAXIMA THAT HAS DEVELOPED A TRANSMISSION PROBLEM AT ONLY 71,000 MILES. THE NISSAN DEALERSHIP SAYS THAT I MUST REPLACE THE TRANSMISSION OR HAVE THE "VALVE" THAT IS STICKING WHEN I SHIFT FROM 1ST TO 2ND OR FROM 2ND TO 1ST REPLACED. TO REPLACE THE TRANSMISSION OR TO CHANGE THE VALVE IS GOING TO COST ME SOMEWHERE BETWEEN $2,500 TO $3,500. I DON'T BELIEVE THAT A CAR WITH ONLY 71,00... Read more
Incident date: May 5, 2011
TRANSMISSION FAILURE AT 88,000 MILES. THIS IS APPARENTLY A KNOWN ISSUE WITH THESE VEHICLES AND THERE IS A CLASS ACTION PENDING. NO INDICATION OF ANY PROBLEM THEN SUDDENLY THE CAR WILL NOT GO INTO GEAR AND IS DEAD IN THE WATER EVEN THOUGH ENGINE IS RUNNING. *TR
Incident date: Apr 15, 2011
VIBRATION OCCURRED WHILE SHIFTING. TOOK TO DEALERSHIP PF WHICH THEY STATED PROBLEM RELATED TO ENGINE COOLANT GETTING MIXED WITH TRANSMISSION OIL DUE TO FAILED COOLER INSIDE RADIATOR. COSTS FOR REBUILDING TRANSMISSION OVER $6,000THIS IS OBVIOUSLY A MANUFACTURING OR DESIGN DEFECT, NOTHING TO DO WITH NORMAL WEAR AND TEAR. NISSAN WILL NOT REIMBURSE THE REPAIR. *TR
Incident date: Sep 12, 2010
MY 2005 NISSAN MAXIMA HAD REACHED ROUGHLY 89,000 MILES AND OUT OF THE BLUE IT BEGAN SHIFTING HARD/JERKING DURING DRIVES OVER 40MINS. THE CAR CONTINUED TO SHIFT HARD WHILE DRIVING AND THEN WHEN I PUT IT INTO PARK, REVERSE AND DRIVE IT WOULD JERK THE ENTIRE CAR. SOON THE SHIFTING WAS SO BAD THAT I WAS BEING THROWN FORWARD AND BACK WITH EVERY LITTLE SHIFT OF THE ENGINE. I TOOK THE CAR INTO A NISSAN D... Read more
CHEVROLET
TRAILBLAZER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 6, 2011
Incident date: Apr 9, 2011
TL*THE CONTACT OWNS A 2005 CHEVROLET TRAILBLAZER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO ANOTHER VEHICLE AND SWERVED OFF OF THE ROAD. PRIOR TO THE CRASH, THE CONTACT HEARD A LOUD BANGING NOISE NEAR THE REAR END OF THE AXLE. THE FRONT DRIVE AXLE AND THE DRIVE TRAIN CONNECTED TO THE REAR AXLE WERE DESTROYED. THE VEHICLE WAS TOWED TO HIS RESIDENCE A... Read more
Crash
Incident date: May 3, 2011
MY 2003 FORD EXPLORER WAS PARKED IN MY DRIVEWAY AND IT SOMEHOW ROLLED DOWN APPROX 150 FEET AND SMASHED INTO A TREE. THERE WAS NO ONE IN THE VEHICLE IT WAS PARKED AND THE KEYS WERE IN THE HOUSE. I IMMEDIATELY CALLED MY INSURANCE (STATE FARM) AND THEY HAD ME CALL A COLLISION GARAGE TO COME OUT AND THEY CAME WITHIN THE HOUR. THEY HAVE STATED THAT THE VEHICLE IS A TOTAL LOSS. THE NEXT MORNING I CA... Read more
Crash
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 5, 2011
Incident date: Apr 9, 2011
TL* THE CONTACT OWNS A 2005 NISSAN PATHFINDER. THE CONTACT STATED THE RADIATOR AND TRANSMISSION FLUIDS WERE MIXING TOGETHER ABNORMALLY AND CAUSING THE VEHICLE TO STALL. IN ADDITION, THE VEHICLE WOULD NOT CHANGE GEARS AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT TO REPLACE THE TRANSMISSION AND RADIATOR. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTUR... Read more
Incident date: May 1, 2009
I PURCHASED A USED 2003 HYUNDAI SANTA FE IN DECEMBER 2008. THE VEHICLE OPERATED WELL FOR SIX MONTHS. SUDDENLY, WHILE DRIVING ON THE FREEWAY ONE DAY, THE CAR BEGAN TO JERK. THE PROBLEM WENT AWAY FOR TWO MONTHS, THEN RETURNED MORE VIOLENTLY WITH THE VEHICLE TURNING OFF WHILE AT STOPS AND DRIVING IN TRAFFIC, EVEN AT 35 TO 40 MPH. I NOTICED THE RPM'S DROP SUDDENLY WHEN THE CAR JERKS. HOWEVER, THE CHEC... Read more
Incident date: Apr 29, 2011
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO ANY GEARS AND WOULD NOT REVERSE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT THE REPAIRS DID NOT CORRECT THE FAILURE. THE DRIVE WARNING INDICATOR WAS ILLUMINATED A... Read more
Incident date: May 4, 2011
DRIVING A FORD 2004 FREESTAR 113K MILES NO PREVIOUS TRANSMISSION ISSUE. BACKED CAR OUT OF DRIVEWAY, LOST GEARS WHEN SHIFTING INTO DRIVE. COULD NOT RECOVER GEAR. NO SLIPPING GEARS OR OTHER SYMPTOM PRIOR TO FAILURE. NO PRIOR HISTORY OF TRANSMISSION RELATED PROBLEMS AT ALL. TOWED TO MECHANICS SHOP, RECOMMENDED REPLACE TRANSMISSION. REPLACED WITH USED TRANS, $1800. *TR
Incident date: Apr 24, 2011
THE 2006 FORD ESCAPE HAS TRANSMISSION PROBLEMS DUE TO A MANUFACTURE DEFECT. I TALKED TO A MECHANIC FROM FORD AND HE SAID THAT THESE TRANSMISSIONS ARE DEFECTIVE, ON ALL ESCAPES, THERE ARE POSTINGS ONLINE WHERE PEOPLE ARE SAYING THE SAME THING ABOUT THEIR ESCAPE. MY ESCAPE ONLY HAS 65000 MILES AND IT HAS THE SAME ISSUE, THE FORD DEALERSHIP SAYS THEY CANT PINPOINT THE PROBLEM SO THEY HAVE TO JUST REP... Read more
Incident date: Mar 30, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY JERK AND SHIFT BETWEEN GEARS WHEN DRIVING AT ANY SPEED. THE DEALER FLUSHED THE TRANSMISSION AND ASSURED THE CONTACT THAT THE REPAIR WOULD CORRECT THE FAILURE BUT IT DID NOT AND THE FAILURE PERSISTED. THE CONTACT DID NOT INFORM MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE... Read more
JEEP
GRAND CHEROKEE
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 5, 2011
Incident date: Apr 19, 2011
THE DASH INDICATORS FOR THE GEAR SHIFT WILL ALL ILLUMINATE AT THE SAME TIME AND THE VEHICLE WILL GO INTO NEUTRAL. THIS HAS HAPPENED THREE OR FOUR TIMES. THE LAST TIME IT OCCURRED WHILE TRAVELING ON THE EXPRESSWAY, FORTUNATELY I WAS ABLE TO GET IT BACK IN GEAR AFTER TAPING THE SHIFT LEVER SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY SAID THEY REPLACED A ELECTRONIC SHIFT MODULE. THEY ... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 5, 2011
Incident date: Dec 26, 2010
2004 VW BEETLE TURBO BEGAN JERKING, SURGING, ETC, SEPT/OCT OF 2010. TOOK CAR TO DEALERSHIP TWICE FOR TRANSMISSIONS PROBLEMS, AS OBVIOUS. STAFF SAID NO TRANSMISSION PROBLEMS, BUT PAID OVER $1000 FOR "OTHER" ISSUES. DEC. 2010 CAR ABRUPTLY STOPPED RUNNING WHILE I WAS ON THE INTERSTATE. LOST ALL POWER! CAR WILL SURGE UNEXPECTEDLY WHILE DRIVING OR PARKED. DANGEROUS TO DRIVE. UNABLE TO CONTROL AS ... Read more
Incident date: Feb 16, 2011
2001 LEXUS RX300 AT 113K MI. SUDDENLY THE GEARS ARE SLIPPING OR LOOSE IN REVERSE OR DRIVE WHEN STARTING FROM STOP - TAKES A SECOND TO CLICK INTO GEAR AND MOVE THE SUV- RANDOM IN NATURE AND OCCURRENCE. ABOUT A FEW MONTHS LATER THE DASH LIGHTS COME ON VSC AND CHECK ENGINE LIGHTS. LEXUS DEALER SAYS WARNING LIGHTS ARE FOR SOLENOID E. THEY RECOMMEND REPLACING FULL TRANSMISSION AS THEY CANNOT BE SURE ... Read more
Incident date: Jan 19, 2010
VEHICLE IS LOSING POWER ON ACCELERATION AT RANDOM MOMENTS. *TR
Incident date: Apr 21, 2011
I PURCHASED MY 2001 HONDA ACCORD EX FROM A PRIVATE PARTY IN FEB OF 2011. AT THE END OF APRIL, I STARTED NOTICING GEAR SHIFTING PROBLEMS AND A WEEK LATER IT JUST GOT WORSE-THE D4 LIGHT WOULD FLASH CONTINUOUSLY AND THE CAR WOULD REV UP BUT WOULD NOT MOVE CAUSING ME TO ALMOST ENCOUNTER A FEW ACCIDENTS. WHEN I DID MY RESEARCH AND CONTACTED A MECHANIC, THEY TOLD ME THE REPAIRS WOULD BE BETWEEN $2,000 A... Read more
Incident date: Apr 25, 2011
SHIFTER CABLE BROKE. SHIFTER LEVER WAS PLACED IN PARK, BUT THE TRANSMISSION NOT IN PARK WHICH ALLOWED THE CAR TO ROLL. THANKFULLY, CAR WAS PARKED ON LEVEL AREA SO CAR DID NOT ROLL AWAY AND NO ONE WAS HURT. *TR
Incident date: May 1, 2011
OUR HONDA ODYSSEY VAN - 2003 - HAS HAD NUMEROUS ISSUES. MOST RECENTLY, THE TRANSMISSION HAS FAILED. IT APPEARS THAT MANY MINIVANS FROM THIS SAME ERA HAVE HAD SIMILAR ISSUES AND HONDA IS NOT OFFERING ME ANY ASSISTANCE (EXCEPT FOR A NEW $4,800 TRANSMISSION). I LOVE HONDA, BUT THIS IS AN OUTRAGE - CLEARLY THEY HAVE ISSUES AND THEY SHOULD BE FORCED TO CORRECT THEIR ERROR. *TR
Incident date: May 4, 2011
MY 2007 DODGE CHARGER WILL NOT SHIFT FROM PARK. I HAVE READ MANY COMPLAINTS ONLINE AND THIS SHOULD BE A MANUFACTURE RECALL ISSUE. THIS IS COSTING ME 380.00 TO FIX AND SHOULD BE A DODGE LIABILITY. THE COMPANY IS MAKING MONEY HAD OVER FIST FOR A PROBLEM CREATED BY THEM. *TR
Incident date: May 1, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO SHIFT BETWEEN GEARS, THE VEHICLE WOULD JERK VIOLENTLY WHEN THE BRAKE PEDAL WAS ENGAGED. THE RPMS WOULD ALSO INCREASE. THE DEALER ADVISED THE CONTACT TO HAVE THE TRANSMISSION REPLACED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MI... Read more
Incident date: Apr 4, 2011
NOTICED THAT THE VEHICLE WAS SHIFTING HARD ESPECIALLY IN OVERDRIVE. SOON AFTER THE VEHICLE OVERHEATED ON 4/4/11. ADDED COOLANT TO GET TO GARAGE. UPON INSPECTION FOUND THAT THERE WAS COOLANT IN THE TRANSMISSION. HAD IT TOWED TO THE DEALER AND THEY CONFIRMED THAT THERE WAS A CRACK IN THE TRANSMISSION COOLER AND IT PUT COOLANT INTO THE TRANSMISSION. THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED... Read more
Incident date: May 1, 2011
TRANSMISSION HAS HAD PROBLEMS SINCE CAR WAS BOUGHT. HAVE HAD WORK DOWN ON IT AND FINALL Y HAD TO REPLACE IT IN MAY 2011, COST $5000. *TR
Incident date: May 4, 2011
TODAY, WHILE DRIVING MY KIDS TO SCHOOL, MY 2003 HONDA ODYSSEY STARTED TO ACT FUNNY. THE ENGINE REVVED UP AND DOWN. THE CAR STARTED SHIFTING GEARS UP AND DOWN WHEN DRIVING AT THE SAME CONSTANT SPEED. THEN, THE TCS LIGHT AND CHECK ENGINE LIGHT CAME ON. ALSO, THE D IN THE SHIFTER DISPLAY STARTED FLASHING. BARELY HAD TIME TO PULL PART WAY INTO A MALL PARKING LOT DRIVEWAY, HALFWAY OUT OF TRAFFIC BEFORE... Read more
Incident date: May 4, 2011
TL*THE CONTACT OWNS A 2000 HONDA ACCORD. WHILE STOPPED AT A TRAFFIC SIGNAL THE CONTACT REMOVED PRESSURE FROM THE BRAKE PEDAL WHEN THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL WHILE APPLYING PRESSURE TO THE BRAKE PEDAL AND PARKED THE VEHICLE. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED THE ENGINE. THE VEHICLE ACCELERATED ON ITS OWN TWICE. THE CONTACT COULD ALSO HEA... Read more
Incident date: Mar 23, 2010
I PURCHASED MY 2004 F150 USED FROM A LOCAL DEALER, I HAD A 30 DAY 3000 MILE WARRANTY. I PURCHASED IT WITH 72,000 MILES FOR $15,899.00. WITHIN 3 DAYS IT STARTED A SHAKING, VIBRATION GOING UP INCLINES AROUND 45 MPH. I CONTACTED DEALER AND THEY TOLD ME IT WAS THE CATALYTIC CONVERTERS, A DAY LATER IT WAS DOING IT AGAIN, I CALLED DEALER AND THEY SAID I WAS OUT OF MY 30 DAYS. OBVIOUSLY IT WASN'T THE CAT... Read more
Incident date: May 3, 2011
DEFECTIVE BRAKES OR RELATED PROBLEM WITH 2008 SCION XB MODEL. WHEN VEHICLE COMES TO A STOP, A LOUD, LOW/DOWNWARD PITCHED SOUND OCCURS AND IT FEELS LIKE EITHER THE BRAKES ARE GRINDING OR SOMETHING RELATED TO THE DRIVE TRAIN IS HAVING A PROBLEM. THIS IS AN INTERMITTENT PROBLEM, BUT OCCURS MOST OFTEN AFTER THE CAR HAS SIT IDLE FOR AWHILE. TOYOTA TECHNICIANS DROVE THE CAR FOR 2 DAYS AND SAID THEY E... Read more
Incident date: Apr 23, 2004
CAR HAD REGULAR MAINTENANCE ON 4/11/11. ON 4/23/11 WHILE ATTEMPTING TO MERGE ONTO THE FREEWAY, THE ACCELERATOR BOGGED OUT AND I LOST POWER. I WAS SCARED I WAS GOING TO GET HIT BY THE CAR IN THE OTHER LANE... THEN THE CAR SEEMED TO RUN FINE UNTIL I ATTEMPTED TO PASS A CAR GOING UP A STEEP HILL AND THE CAR LOST POWER AGAIN, THEN IT SEEMED TO DRIVE FINE UNTIL THE FOLLOWING MONDAY ON THE WAY TAKING T... Read more
Incident date: Apr 25, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STARTED THE VEHICLE AND THE GEAR FAILED TO SHIFT FROM PARK. THE CONTACT NOTIFIED AN AUTHORIZED DEALER AND THEY RECOMMENDED THAT THE VEHICLE BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Incident date: Apr 21, 2011
2005 FORD FREESTAR REQUIRED TRANSMISSION REBUILD DUE TO TORQUE CONVERTER SPLINES DAMAGING CLUTCHES AND GEARS. *TR
Incident date: Jun 18, 2010
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE CONTACT WAS ABLE TO TURN THE KEY AND REMOVE IT FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THE VEHICLE WOULD MOMENTARILY HESITATE BEFORE JERKING INTO GEAR WHEN DRIVING FORWARD OR IN REVERSE. THE CONTACT ALSO STATED THAT THE FAILURE WOULD OCCUR WHEN ACCELERATING FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIR... Read more
Incident date: Apr 15, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE JERKED FORWARD. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD DECELERATE AND THE RPM READING WAS HIGHER THAN USUAL. THE CONTACT STATED THAT HE WAS ABLE TO DRIVE THE VEHICLE BUT EXPERIENCED THE FAILURE FOUR DIFFERENT TIMES INTERMITTEN... Read more
JEEP
PATRIOT 4X4
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 3, 2011
Incident date: May 2, 2007
THIS IS A ONE-OWNER 2007 JEEP PATRIOT 4WD WITH 86000 MILES. THE CVT TRANSMISSION HAS GONE OUT. THE DEALER HAS NO EXPLANATION FOR THE FAILURE. OF COURSE THE 3/36 WARRANTY IS UP! DEALER SAYS THEY CAN ONLY REPLACE AT A COST OF $4500. HOW CAN A VEHICLE WITH ONLY 86000 MILES NEED A NEW TRANSMISSION! *TR
Incident date: May 3, 2011
TRANSMISSION FAILURE. *TR
Incident date: Oct 18, 2010
2003 FORD WINDSTAR, LESS THAN 60000 MILES, TRANSMISSION JUST DIED, NO WARNING NO NOTHING...UNABLE TO REPAIR DUE TO THE COST OF REBUILDING, ESTIMATE IS $2300 ON A 4000 DOLLAR VAN. *TR
Incident date: Nov 1, 2010
TL*THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE GEAR SHIFT SELECTOR WOULD HESITATE WHEN INDICATING WHICH GEAR THE VEHICLE WAS IN. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 1,500 AND THE FAILURE MILEAGE WAS APPROXIMAT... Read more
Incident date: Apr 22, 2011
TL* THE CONTACT OWNS A 2005 CHRYSLER 300C. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE TRANSMISSION FAILED TO RESPOND AND THE ENGINE RPMS BEGAN TO INCREASE RAPIDLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THEY DETECTED THAT THE TRANSMISSION DEEP STICK WAS COMPLETELY RUSTED AND MELTED ONTO THE TRANSMISSION. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THERE ... Read more
HYUNDAI
GENESIS COUPE
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 2, 2011
Incident date: Apr 9, 2011
I WAS DRIVING HEADING SOUTHBOUND ON THE AVENUE AND THE VEHICLE IN FRONT OF ME BRAKED SUDDENLY AND HAD NO TIME TO BRAKE WITHOUT HITTING THE VEHICLE IN FRONT OF ME. I TRIED TO BRAKE THE MOST I COULD BUT DID NOT MAKE IT SO SLAMMED INTO VEHICLE IN FRONT OF ME. IT WAS A VERY HARD IMPACT AND NONE OF THE AIRBAGS IN THE VEHICLE WENT OFF, SO DUE TO THE WHIPLASH MY MOUTH HIT THE STEERING WHEEL AND BROKE MY ... Read more
Crash
Incident date: Mar 2, 2009
PURCHASED THE 2005 GMC ENVOY XUV USED IN 2009 WITH 41000 MILES. WITHIN 3 MONTHS THE ENVOY STARTED HAVING REAR DOOR LATCH FAILURES. THE REAR DOOR AND GLASS CAN BE OPENED IN A TRADITIONAL SIDE DOOR MODE OR A TRUCK BED MODE. FREQUENTLY THE ELECTRONIC LATCHES THAT OPERATE TO LET THE DOOR FUNCTION IN EITHER WAY WOULD FAIL. THE ENVOY HAS BEEN IN SEVERAL TIMES OVER THREE YEARS TO HAVE ALL THE LATCHES REP... Read more
Incident date: Apr 27, 2011
I HAVE A 2005 NISSAN MAXIMA AND THE TRANSMISSION IS GOING OUT. I AM AT 90,000 MILES AND IT JERKS REAL HARD ALOT. IT HAS BEEN DOING THIS SINCE I GOT IT LAST YEAR. IT ALSO MAKES A HUMMING SOUND WHEN I GET UP TO 45 MILES PER HOUR. WHEN I'M GOING DOWN HILL AND TRYING TO SLOW OR SWITCHING GEARS PERIOD. THE COMPRESSOR HAS GONE BAD ON IT AS WELL.. *TR
Incident date: May 1, 2011
I BOUGHT A USED 2003 ACCORD ONE MONTH AGO AND NOW THE TRANSMISSION HAS FAILED. THE CAR HAD 90600 MILES WHEN I BOUGHT IT AND THE HONDA DEALERSHIP SAID NOTHING ABOUT THIS MODEL YEAR HAVING A PROBLEM WITH THE TRANSMISSION. I WAS DRIVING AT APPROX. 60MPH WHEN THE CAR SLAMMED TO ALMOST A DEAD STOP AND THE RPM NEEDLE JUMPED TO ABOUT 6000. I PULLED OVER AND SHUT OFF THE CAR. I HAD THE CAR TOWED TO MY ... Read more
Incident date: Apr 2, 2011
TL* THE CONTACT OWNS A 2011 HONDA CR-Z. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED FORWARD ABNORMALLY. ALSO, THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT AN UNUSUAL CLUNKING NOISE WHEN ACCELERATING AND WAS A CONSTANT OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHIC... Read more
Incident date: Apr 29, 2011
OUR 2002 HONDA ACCORD ONLY HAS 80000 MILES ON IT AND HAS BEEN REGULARLY MAINTAINED AND HAS HAD THE TRANSMISSION COMPLETELY FAILED. WE HAVE BEEN QUOTED $2800 FOR THE REPAIR/REPLACEMENT. WE WERE ON VACATION IN LAS VEGAS WHEN IT HAPPENED AND BROKE DOWN IN A SCARY PART OF TOWN. WE HAD TO LEAVE IT AND NOW HAVE TO FLY BACK TO GET IT. WE FEEL VERY CHEATED--SHOULDN'T THERE BE AN ELEMENT OF SAFETY KNOWING ... Read more
Incident date: Apr 15, 2011
FAILURE OF HONDA ODYSSEY 2002 TRANSMISSION. WHILE DRIVING, THE VAN RANDOMLY STOPS RESPONDING TO ACCELERATION AND SLOWS DOWN, CREATING VERY UNSAFE DRIVING CONDITIONS ON THE HIGHWAY. IT SEEMS, THE HONDA ODYSSEY TRANSMISSION RECALL WORK DONE IN 2004 WAS A TEMPORARY FIX AND IT DELAYED THE FAILURE RATHER THAN FIXING IT. *TR
Incident date: Jun 10, 2010
2005 NISSAN MAXIMA SE PROBLEM SHIFTING. DELAY IN ENGAGEMENT FROM P TO D (ABOUT 1-2 SECONDS), FOLLOWED BY A STRONG JERK OR BANG. ONCE IN GEAR, VERY HIGH REVS AND ENGAGEMENT FROM 2ND TO 3RD GEAR, ALONG WITH 3RD TO 4TH. SAME CAN BE SAID ON DECELERATION. 4TH TO 3RD, AND ALL THE WAY DOWN... A DEFINITE TRAFFIC SAFETY HAZARD. JUST SOME OF THE OTHER ITEMS I HAVE HAD TO FOOT THE BILL FOR ON THIS 6-... Read more
Incident date: Feb 16, 2010
TRANSMISSION STARTED SHIFTING VERY HARD BETWEEN 1ST AND 2ND AND 2ND AND 3RD. I HAVE ALSO HAD THE TRANSMISSION GET STUCK IN 5TH GEAR WHICH POSES A SAFETY PROBLEM WHEN TRYING TO PULL OUT INTO TRAFFIC. NOTICE FIRST SYMPTOMS JUST AFTER 60K MILE WARRANTY. TOOK IT TO DEALER, COULDN'T FIND ANY PROBLEM. SUBSEQUENT VISITS AND WAS TOLD TO REPLACE THE MOTOR MOUNTS AND FLUSHED TRANY AND CALL NISSAN CAR WH... Read more
Incident date: Apr 30, 2011
ABOUT 6 DAYS AGO I PULLED INTO A PARK AND TURNED MY CAR OFF BUT IT WOULDN'T START BACK UP. I HAD ONSTAR PERFORM A DIAGNOSTIC TEST AND MY TRANSMISSION AND ENGINE WAS FINE. FINALLY I WAS ABLE TO START THE CAR IN NEUTRAL, BUT I HAD TO LEAVE THE CAR IN PARK AND USE THE EMERGENCY BRAKE IN ORDER TO TURN THE CAR OFF AND REMOVE THE KEY. SO FROM THEN ON I WAS UNABLE TO PLACE MY CAR IN PARK AND I HAD TO STA... Read more
Incident date: Apr 30, 2011
TRANSMISSION SLAMS BETWEEN GEARS AND THE DRIVE TRAIN "ACTS" LIKE IT IS STICKING IN FOUR WHEEL DRIVE WHEN AT SLOW SPEEDS GOING AROUND CORNERS AND STARTING OUT WHEN YOU TURN THE STEERING WHEEL. IT HAS BECOME PROGRESSIVELY WORSE AND I AM CONCERNED THAT IT WILL BREAK OR EVEN WORSE WHEN OUT OF WARRANTY THEN BREAK. *TR