Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: May 15, 2011
TL*THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED THAT WHEN TRYING TO ACCELERATE IT WOULDN'T EXCEED 40 MPH AND THE VEHICLE WOULD JERK VIOLENTLY. THE DEALER WAS CONTACTED, ADVISED HER THAT THERE WERE NO RECALLS AND TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 77,000.
Incident date: May 14, 2011
MY 2006 FORD FREESTYLE LURCHES FORWARD WHEN I TAKE MY FOOT OFF THE BRAKE. GENERALLY HAPPENS WHEN IDLING AND ONLY IN WARM WEATHER. IT ACTUALLY JUMPS FORWARD AND HAVE TO PRESS MY FOOT ALL THE DOWN ON THE BRAKE HARD TO TRY TO CONTROL IT. I NEVER GET CLOSE BEHIND ANYONE FOR FEAR OF JUMPING INTO THEM. I'VE SO FAR NOT HAD ANY ACCIDENTS ALTHOUGH HAVE HAD MANY CLOSE CALLS, INCLUDING ALMOST RUNNING INTO PE... Read more
Incident date: Jul 1, 2010
I PURCHASED A 1996 FORD WINDSTAR VAN 3.0 L IN JUNE 2010. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM DAY 1 TO CURRENT MOST DANGEROUS IS THE BLOWING SPARK PLUG WHICH HAS BLOWN OUT 2 TIMES FORCING ME TO DRIVE IT TO A PLACE WHERE IT COULD BE PARKED FOR REPAIR FIRST TIME BLOW OUT WAS 7 DAYS AFTER PURCHASE REPAIRED BY A MECHANIC NOW 2000 MILES LATER AGAIN BLEW OUT FORD SHOULD BE ASHAMED OF THEMS... Read more
Incident date: May 6, 2011
TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE DEALER DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE TRANSMISSION. THE CURRENT MILEAGE WAS 40,900 AND THE FAI... Read more
Incident date: May 13, 2011
I TOOK MY 2008 ESCAPE LIMITED IN FOR AN OIL CHANGE AND WAS TOLD TRANSMISSION FLUID WAS LEAKING. I THEN NOTICED THE CAR WAS HESITATING BETWEEN SWITCHING GEARS. I TOOK IT TO AN AUTO REPAIR SHOP THAT NOTICED THE TRANSMISSION FLUID WAS BEING PUSHED OUT. WHEN THEY CALLED FORD THEY WERE TOLD THE PROBLEM WAS NOT COVERED BY WARRANTY BECAUSE I'VE HAD THE CAR 3.5 YEARS EVENTHOUGH THERE ARE ONLY 14,065 MILES... Read more
Incident date: May 14, 2011
WITH NO WARNING MY 3RD GEAR WENT OUT IN MY 2003 HONDA ACCORD. VERY DANGEROUS WHEN A VEHICLE IS BEHIND YOU AND YOU CAN'T ACCELERATE DUE TO NOT HAVING A 3RD GEAR. I CAME VERY CLOSE TO BEING REAR ENDED BUT LUCKILY GOT OFF TO THE SIDE OF THE ROAD. AFTER LOOKING IT UP ONLINE I FOUND MANY COMPLAINTS OF THIS HAPPENING IN THE 03 ACCORDS, I DON'T KNOW HOW MANY TIMES IT HAS TO HAPPEN BEFORE HONDA WILL TAKE ... Read more
Incident date: May 13, 2011
THE VEHICLE STOPS OR STALLS ON SHIFTING FROM FIRST TO SECOND GEAR. IT HAS JUST DIED MERGING INTO TRAFFIC FROM A STOP SIGN AND I HAVE BEEN FORCED TO ROLL TO THE SHOULDER. IT WILL NOT ALWAYS PULL UP AN INCLINE FROM A STOP SUCH AS A STEEPER DRIVEWAY. I HAVE BEEN SUCCESSFUL TO "FIX' THIS BY SHIFTING INTO NEUTRAL AND THEN BACK IN GEAR. THIS PROBLEM IS WELL DOCUMENTED IN THE HYUNDAI FORUMS ON LINE. ... Read more
Incident date: Apr 26, 2011
IMPALA "SS" WITH ONLY APPROXIMATELY 71,000 MILES, MAJOR TRANSMISSION MALFUNCTION / FAILURE WITHOUT ANY PRIOR WARNING. VEHICLE HAD ONLY BEEN SERVICED AT GM DEALERSHIP SINCE PURCHASED, ALL REGULAR MAINTENANCE FOLLOWED. TRANSMISSION SLIPPAGE COMBINED WITH HARSH SHIFTING, TORQUE CONVERTER SHUDDER, GRINDING NOISES FROM GEARS. VEHICLE WOULD ALTERNATE BETWEEN NOT GOING FORWARD OR, ONCE MOVING, VERY DIFFI... Read more
Incident date: May 12, 2011
SATURN 2001 SL1, MY GIRLFRIEND WAS DRIVING THE CAR AND CALLED ME SAYING THAT IT WAS KNOCKING SHE ONLY DROVE IT AROUND THE BLOCK DUE TO HER BEING SCARED OF THE SOUNDS. I THEN DROVE THE CAR AROUND TO ENSURE THAT IT WAS A TRANSMISSION PROBLEM. THE CAR HAS 97,000 MILES ON IT AND I JUST HAD THE O2 SENSOR CHANGED FOR AN IDLE HIGH ISSUE. I ALSO HAD TO CLEAN OUT THE IDLE AIR CONTROL VALVE DUE TO BUILD UP... Read more
Incident date: Apr 18, 2007
TL*THE CONTACT OWNS A 2003 FORD EXPLORER. THE CONTACT STATED THAT THE DOOR AJAR LIGHT ILLUMINATED FREQUENTLY AND THE DOME LIGHT STAYED ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A MANUFACTURERS RECALL AND THE DEALER STATED THAT THE REPAIR HAD PREVIOUSLY BEEN PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE HESITATED IN... Read more
Incident date: Jan 2, 2011
MY HONDA ELEMENT HAS A VIOLET SHUDDERING WHICH OCCURS ONLY DURING LIGHT ACCELERATION AT 30 TO 40 MPH. THE SHUDDERING STOPS ONCE I LET OFF THE GAS PEDAL. IF I ACCELERATE NORMALLY OR MORE AGGRESSIVELY, THERE IS NO SHUDDER. *TR
Incident date: May 8, 2011
DRIVING ON 495 AT NIGHT WITH HEAVY TRAFFIC IN A CONSTRUCTION ZONE WHEN THE TRANSMISSION FAILED. CAR STARTED COASTING AND I COULD NOT REENGAGE TRANSMISSION. I MANAGED TO COAST TO A STOP BETWEEN 2 BARRELS. TRANSMISSION WORKED AFTER SHUTTING CAR OFF AND RESTARTING. FAILED AGAIN AFTER SEVERAL MINUTES. PROBLEM WAS DIAGNOSED AS A BLOWN TRANSMISSION AT THE DEALERS. TRANSMISSION REPLACED AT MY COST M... Read more
Incident date: Feb 16, 2011
DSG TRANSMISSION HARSH ENGAGEMENT AND BANGING BUCKING WHEN STARTING FROM STOP OR IN REVERSE ALSO WHEN ENGAGING FORM PARK. WILL GO INTO NEUTRAL AND BANG/LURCH FORWARD OR BACK WHEN IT ENGAGES MAKING IT VERY DIFFICULT TO PARK AND PULL OUT INTO TRAFFIC. DEALERSHIP COULD NOT REPAIR UNTIL TSB FOR MECHATRONIC RELEASED. NEW UNIT CURED PROBLEM FOR APROX 15K MILES NOW BACK AND GETTING PROGRESSIVELY WORSE. ... Read more
Incident date: Apr 16, 2011
I CURRENTLY OWN A 2002 HONDA ACCORD WITH 12,744 MILES ON IT. MY CAR STARTS TO JERK WHEN I AM ACCELERATING. SOMETIMES WHEN I AM AT A COMPLETE STOP IT FEELS LIKE SOME ONE HAS HIT MY CAR FROM THE BACK, AND IT THEN JERKS BEFORE IT IS ABLE TO MOVE. *TR
Incident date: May 15, 2011
DRIVING DOWN SUNRISE HIGH WAY IN NEW YORK, WHEN ALL OF A SUDDEN MY 2003 V6 EX HONDA ACCORD DOWN SHIFTS FROM 5TH TO 1ST. THEN IT STARTED TO VIOLENTLY SHAKE FORWARD OR BACK. I ALMOST GOT HIT BY THE PASSING SURROUNDING CARS WHILE TRYING TO MAINTAIN CONTROL. UPON FURTHER INSPECTION IT TURNS OUT TO BE THE TRANSMISSION HAS WENT. THE CAR JUST TURNED OVER 90,000 MILES ON IT. *TR
PONTIAC
GRAND PRIX
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 15, 2011
Incident date: Apr 21, 2011
TRANSMISSION ON MY 2005 PONTIAC GRAND PRIX GXP FAILED ON 11/23/09 AT 94,622 MILES. CAR WAS BROUGHT TO DAVE SINCLAIR BUICK/PONTIAC/GMC AND THE TRANSMISSION WAS REPLACED UNDER WARRANTY. THE SECOND TRANSMISSION STARTED BUCKING WHILE GOING UP HILLS AT 120,000 MILES. TOOK THE CAR IN AT 120,703 TO THE SAME DEALERSHIP. THEY SAID NO PROBLEM WAS FOUND WITH THE TRANSMISSION AND IT WAS IN GOOD CONDITION.... Read more
Incident date: May 8, 2011
I OWN A 2003 NISSAN MURANO. LAST AUGUST IT BEGAN LOSING POWER WHILE DRIVING. IT IS LIKE THE CAR IS BEING THROWN INTO 1ST GEAR. THIS HAS HAPPENED 12-18 TIMES OVER THE LAST 4 MONTHS. THE CRAZY THING ABOUT THESE INCIDENTS IS THAT NO WARNING LIGHTS SHOW UP ON THE DASH NOR DOES THE CAR GIVE YOU ANY CODES INDICATING THAT ANYTHING WENT WRONG. TWO MONTHS AGO I TOOK IT TO RICK HILL NISSAN DEALERSHIP AND... Read more
Incident date: May 12, 2011
I STARTED HEARING NOISE THAT SOUNDED LIKE I HAD RAN OVER A BUMP IN THE ROAD, THEN I NOTICED WHEN MY CAR SWITCHED GEARS IT STARTED TO SOUND LIKE A LOUD THUMP. THIS WAS UNBELIEVABLE TO ME AS MY CAR ONLY HAD 28K MILES ON IT. I TOOK THE CAR TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. HOWEVER, WHEN I TOOK THEM DRIVING AND ACCELERATED AND THE CAR CHANGED GEARS, SURE ENOUGH..THUD! THE S... Read more
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 14, 2011
Incident date: Apr 14, 2010
2006 FORD FIVE HUNDRED AUTOMATIC TRANSMISSIONS DOES NOT WORK PROPERLY ONCE THE CAR HAS WARMED UP. WHEN SLOWING DOWN THE CAR SHIFTS ABRUPTLY AND ALSO SHAKES THE CAR. WHEN ACCELERATING THE CAR SHIFTS DOWN HARD THAN NORMAL THEN UPSHIFTS AND OR DOWN SHIFTS WHILE ACCELERATING AT A NORMAL PICK UP. SOMETIMES THE TRANSMISSION GOES INTO A FALSE NEUTRAL THEN BUT IF THE FOOT IS REMOVED FROM THE GAS PEDAL ... Read more
Incident date: May 12, 2011
RADIATOR LEAKS BADLY, PLASTIC CRACKED. TRANSMISSION SHIFTS TOO HARD AND HESITATES GOING INTO REVERSE ENDING WITH A LOUD BANG INTO GEAR. *TR
Incident date: Sep 7, 2010
WHILE DRIVING ON AN EXPRESSWAY, MY CAR SUDDENLY WOULD NOT ENGAGE AND I HAD TO COAST OFF THE EXIT RAMP, GETTING STUCK AT THE TOP OF THE RAMP. THE CAR WOULD NOT GO INTO GEAR, AND I HAD TO BE PUSHED OFF THE RAMP AND INTO A PARKING LOT. THIS WAS AT 5PM ON A WEEKDAY, AND HAD SOMEONE NOT COME TO HELP ME PUSH THE CAR OUT OF THE WAY, IT COULD HAVE BEEN A MAJOR ACCIDENT. *TR
Incident date: May 1, 2011
2002 ACCORD SE SEDAN TRANSMISSION IS STARTING TO FAIL AT 135,000 MILES. TRANSMISSION SLIPS FROM 1 TO 2 GEAR ON ACCELERATION AND HAS DELAYED DOWNSHIFT FROM 2 TO 1 WHEN BRAKING FOR A STOP. TRANSMISSION WAS WELL MAINTAINED AND FLUSHED/REFILLED WITH CORRECT HONDA ATF AT RECOMMENDED INTERVALS. VERY SCARY DRIVING THE CAR BECAUSE BEHAVIOR OF THE DRIVETRAIN IS UNCERTAIN. *TR
Incident date: Apr 10, 2011
I HAVE A 2007 HONDA ACCORD V6 INSIDE THE DOOR IT SAYS IT WAS MANUFACTURE ON AUG 2006 AND I BOUGHT IT THAT YEAR IN SEPTEMBER. WHAT IT HAPPENING IS THE TRANSMISSION IS DOING ALL THE SIGNS OF THE 2003-2006 RECALLS OF THE TRANSMISSION. THE HIGH PITCH NOISE AND IT WONT GO INTO 3RD GEAR. I ALSO SOMETIMES DROP RIGHT IN TO THE FIRST GEAR. I HAVE SINCE STOP DRIVING IT. I WAS ON THE FREEWAY IN THE CARP... Read more
Incident date: Jan 30, 2011
2006 ACURA MDX 77,000 MILES BAD TORQUE CONVERTER. MY CONCERN IS I AM WARRANTEED UNTIL 10/2012 OR 100,000 MILES WHAT HAPPENS IF THIS HAPPENS AGAIN AND I DO NOT HAVE A WARRANTY. THERE ARE QUITE A FEW COMPLAINTS IN REGARDS TO THE TORQUE CONVERTER GOING ON ACURA MDX FROM 2001-2006 MODELS AT LOW MILES. *TR
Incident date: May 3, 2011
THERE WAS ABSOLUTELY NO WARNING THAT MY TRANSMISSION WAS GOING TO FAIL. I WAS STOPPED AT A RED LIGHT. WHEN IT TURNED GREEN, I STARTED TO GO AND WAS ENTERING ONTO AN INTERSTATE ON RAMP. I WAS IN 5PM TRAFFIC, WHICH WAS THICK. MY CAR WASN'T PICKING UP SPEED. I LOOKED DOWN AND THE RPMS WERE HIGH. I LET UP OFF THE GAS. THE CAR STARTED TO GO, AND THEN JERKED LIKE IT WAS STOPPING. THE CAR BEHIND ME ALMOS... Read more
Incident date: Nov 9, 2010
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THE VEHICLE WOULD JERK VIOLENTLY WHEN SHIFTING FROM FIRST TO SECOND GEAR WHILE DRIVING APPROXIMATELY 10-30 MPH. THE FAILURE ALSO RECURRED WHEN DECELERATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE MOTOR MOUNTS AND TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE... Read more
Incident date: Apr 20, 2011
TL* THE CONTACT OWNS A 2007 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 65 MPH, THE RPM READING ELEVATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 13, 2011
Incident date: May 7, 2011
I OWN A 2005 NISSAN PATHFINDER. NISSAN EXTENDED THEIR WARRANTIES ON THE 2005 PATHFINDERS TO 80,000. THE REASON THEY DID THIS IS BECAUSE THEY KNOW THEIR DEFECTIVE RADIATORS HAVE BEEN CAUSING TRANSMISSIONS TO GO OUT DUE TO CONTAMINATION FROM THE RADIATOR FLUID. SINCE I WAS DEPLOYED, I WAS UNAWARE OF THE EXTENSION OR THE PROBLEM UNTIL MY TRANSMISSION STARTED GIVING ME PROBLEMS IN MAY OF 2011. THE O... Read more
Incident date: May 11, 2011
I HAVE A 2006 NISSAN XTERRA AND NOTICED IT WAS DRIVING ROUGH OFF AND ON. I TOOK IT INTO THE DEALERSHIP AS THERE WAS A RECALL ON THE ECM RELAY AND ASKED THEM TO CHECK THE ROUGH DRIVING. I WAS CALLED AND ADVISED THAT MY RADIATOR BROKE WHICH CAUSED FLUID TO LEAK INTO MY TRANSMISSION AND WOULD NEED TO REPLACE BOTH. I WAS QUOTED $9200.00 WHICH IS UNACCEPTABLE. I USE MY TRUCK STRICTLY FOR COMMUTING, DON... Read more
Incident date: Apr 10, 2011
I HAVE 2003 RAV4 WITH 70000 MILES, ALL OF SUDDEN THE GEAR STARTED JUMP AND JERK, I ASKED A DEALER HOW TO FIX IT, THE DEALER TOLD ME TO PAY $4000, THIS IS VERY BAD I HOPE THERE SHOULD BE A RECALL BECAUSE EVERYBODY WITH RAV 4 HAS THE SAME PROBLEM..THIS IS SO BAD.. *TR
Incident date: Mar 30, 2011
WHILE DRIVING 65 MPH DOWN THE INTERSTATE, MY 2006 MAZDA 6 MADE A LOUD NOISE LIKE GRINDING GEARS AND STALLED FOR A SECOND REVVED UP AND WENT INTO 3RD GEAR. THE CAR WENT FROM 65 MPH TO ALMOST A STOP AND THEN TO 20 MPH IN THE MIDDLE OF THE INTERSTATE. AFTER THAT, THE CAR DOWNSHIFTED SEVERAL TIMES IN THE NEXT COUPLE OF DAYS. RESEARCH SHOWED MANY OTHER 2006 MAZDA 6 OWNERS WITH SIMILAR PROBLEMS. A M... Read more
Incident date: May 2, 2011
2002 HONDA ODYSSEY. CONSUMER STATES PROBLEM WITH VEHICLE TRANSMISSION *TGW THE CONSUMER DISCOVERED A RECALL REGARDING THE TRANSMISSION AND IS REQUESTING REIMBURSEMENT FOR THE TRANSMISSION REPLACEMENT ON HER VEHICLE. *JB
Incident date: Dec 3, 2010
THE CAR HESITATES DURING COLD START UP. THE CAR ALSO JUMPS OUT OF GEAR WHILE I'M DRIVING AND HAS LED TO SEVERAL NEAR MISS ACCIDENTS WHERE BOTH ME AND MY DAUGHTER COULD HAVE BEEN SEVERELY INJURED. TRYING TO GET HELP FROM THE AMERICAN SUZUKI CUSTOMER ASSISTANCE IS A JOKE. THE CUSTOMER SERVICE IS BAD AND EVERY TIME YOU CALL BACK TO FOLLOW-UP THE PERSON THAT WAS HANDLING YOUR CASE MYSTERIOUSLY QUITS. ... Read more
Incident date: Aug 14, 2008
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE TRANSMISSION WAS DEFECTIVE AND WHEN ATTEMPTING TO SWITCH GEARS, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REBUILT THE TRANSMISSION YET TWO YEARS LATER, THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE M... Read more
Incident date: May 1, 2011
LAST YEAR FORD HAD A RECALL ON 2008 FORD ESCAPES, WHICH I WAS NEVER INFORMED ABOUT. THE ISSUE OF THE RECALL WAS THAT THE TRANSMISSION FLUID WAS LEAKING THROUGH THE AC SYSTEM (COOLER). THIS MAKES THE DRIVE VERY HARD, AND WHEN ONE IS STOPPED AT A RED LIGHT THE VEHICLE HESITATES TO GO, THEN JERKS BACK AND FORWARD WHEN THE GAS PEDAL IS PRESSED, I WAS ALWAYS SCARED SOMEONE WOULD HIT ME FROM BEHIND, A... Read more
Incident date: May 1, 2009
TL* THE CONTACT OWNS A 2007 CHEVROLET AVEO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE VEHICLE WOULD CONTINUE TO MAINTAIN SPEED FOR MILES AS PRESSURE WAS REMOVED FROM THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE FAILURE WOULD RECUR AT ANY SPEED. THE VEHICLE ALSO STALLED APPROXIMATELY FIFTY TIMES WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD DECELERATE INDEPENDENTLY, T... Read more
Incident date: May 12, 2011
TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD, ABNORMAL NOISE WHEN SHIFTING GEARS. THE NOISE WOULD ALSO OCCUR WHILE THE VEHICLE DOWNSHIFTED AND SPORADICALLY, WOULD NOT ACCELERATE OVER 45 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.
Incident date: May 3, 2011
2003 HONDA ACCORD EX. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER STATED AS SHE WAS DRIVING, ALL OF A SUDDEN, IT FELT AS THOUGH THE BRAKES HAD BEEN SLAMMED ABRUPTLY AND SHE WENT FLYING FORWARD. WHEN THE CONSUMER ARRIVED HOME, SHE REALIZED THE VEHICLE WOULD NOT GO IN REVERSE. AFTER DOING SOME RESEARCH, SHE DISCOVERED THERE WAS AN ONGOING PROBLEM WITH THE MAKE, MODEL AND YEAR OF HER... Read more
Incident date: Jun 13, 2009
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN HIGH GEAR AND WOULD NOT SHIFT. WHEN HE WAS ABLE TO SHIFT INTO GEAR, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. ... Read more
Incident date: Apr 1, 2011
ABOUT A MONTH AGO (APRIL 2011) WHILE MOVING FORWARD AT AROUND 5 TO 10 MPH I REACHED FOR THE GLOVE BOX AND MY SHIRT CUFF CAUGHT THE SHIFT HANDLE AND THRU THE TRANSMISSION INTO REVERSE. WHILE I WAS LUCKY AND THERE WERE NO INJURIES THIS APPEARS TO BE A SERIOUS SAFETY DEFECT THAT SHOULD BE ADDRESSED BY SUBARU OF NORTH AMERICA. THERE ARE NO BUILT IN SAFETY LOCKS OR MECHANISMS TO PREVENT THE TRANSMISS... Read more
Incident date: Apr 24, 2011
I WAS DRIVING OUR 2004 HONDA ACCORD EX V6. MY WIFE WAS IN THE PASSENGER SEAT. I ENTERED THE FREEWAY ACCELERATING TO FREEWAY SPEEDS (60MPH) AND AROUND 55MPH THE CAR'S ENGINE REVVED TO 6000RPM. KNOWING SOMETHING WAS WRONG I TOOK MY FOOT OFF THE GAS. THE CAR BEGAN TO COAST AND ALL OF A SUDDEN IT CAUGHT A LOWER GEAR AND VIOLENTLY STARTED TO ENGINE BRAKE. I ALMOST LOST CONTROL OF THE CAR. I'M CERT... Read more
Incident date: May 10, 2011
TL*THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT AFTER MOVING THE VEHICLE FROM THE DRIVEWAY, HE NOTICED A LARGE AMOUNT OF FLUID ON THE GROUND. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE TRANSMISSION COOLANT LINE HAD FRACTURED CAUSING THE LEAK. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE VEHICLE HAD NOT BEEN R... Read more
Incident date: May 10, 2011
VEHICLE TRANSMISSION FAILED WITHOUT WARNING WHILE DRIVING ON HIGHWAY ON MAY 10, 2011. VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. WAS TOLD THAT THIS PARTICULAR TRANSMISSION (CVT) HAS A HIGH FAILURE RATE, IS USUALLY NOT REPAIRABLE, AND IS VERY EXPENSIVE TO REPLACE (OVER $5,600). TRANSMISSION CAN ONLY BE REPLACED WITH THE SAME PROBLEMATIC TRANSMISSION WHICH WILL LIKELY FAIL AGAIN, AND IS ONLY AVAIL... Read more
Incident date: May 2, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN SHIFTING FROM FIRST TO SECOND GEAR WHEN DRIVING 25 MPH AND ABOVE, THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WOULD ALSO JERK WHEN THE VEHICLE DOWNSHIFTED TO FIRST GEAR. THE VEHICLE WAS TAKEN TO A LOCAL TRANSMISSION SHOP WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS... Read more
Incident date: May 7, 2011
2010 FORD FOCUS WAS HAVING ROUGH IDLING WHILE STOPPED AND THE CAR BEING ON AND ON PARK. TOOK IT TO THE FORD DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY, THE SUPPOSEDLY CHECKED AND FIXED IT. IT STOPPED DOING THAT FOR A FEW DAYS THEN IT STARTED BACK AGAIN WITHIN A WEEK I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT THE CAR FOR A DAY AND A HALF AND WHEN THEY RETURNED IT THEY DIDN'T SAY WHAT WAS WRONG W... Read more
Incident date: Feb 28, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS UNEXPECTEDLYACCOMAPNIED WITH AN ABNORMAL JERKING WITH HESITATION. THE CONTACT WAS ABLE TO CONTINUE DRIVING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAULTY TRANSMISSION. THE CONTACT STATED THAT PRIOR... Read more
Incident date: Apr 6, 2011
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION FAILED AND WAS REPLACED AT THE CONTACTS EXPENSE. TWO YEARS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A MECHANIC SHOP WHO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED OR REBUILT A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE AND ... Read more
Incident date: May 9, 2011
2003 WINDSTAR SPORT TRAVELING APPROX 80 MPH IN PASSING LANE OF I-93 EXPRESSWAY WHILE USING CRUISE CONTROL. TURNED OFF CRUISE CONTROL AND PRESSED ON GAS WITH NO RESPONSE. NO WARNING LIGHTS, SOUNDS, ETC TO INDICATE ANYTHING WAS WRONG. RPM'S INCREASED DUE TO PRESSING ON THE GAS PEDAL BUT NO RESPONSE FROM TRANSMISSION. COASTED TO SIDE OF EXPRESSWAY. TRIED USING DRIVE, 2ND OR 1ST GEARS TO GET OFF H... Read more
Incident date: Feb 14, 2011
I HAVE A 2005 NISSAN MAXIMA. FOR THE PAST FEW MTHS I HAVE NOTICED THE TRANSMISSION SLIPPING OR STALLING ON CHANGE OF GEARS. MY CAR WAS PURCHASED A YR. OLD AND HAD AROUND 40000 MILES. THE CAR NOW HAS RIGHT AT 90000 MILES. I HAVE ALWAYS BRAGGED ON HOW GREAT OF A CAR, THE NISSAN MAXIMA IS. NOW, I' M VERY DISAPPOINTED. AND VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY. ON VERY DRIVE I EXPERIENCE SEVERE... Read more
Incident date: Sep 1, 2009
TRANSMISSION FAILURE AT 60K MILES. HARD SHIFTING, JERKING, SUDDEN SHIFTS INTO 4X4 HIGH. REPLACEMENT COST OF 2800 DOLLARS. THREE VISITS LATER AND IT STILL ISN'T RIGHT. *TR