Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 25, 2011
Incident date: May 6, 2011
2003 VW BEETLE... TRANSMISSION "LURCHES" FORWARD... NOT SAFE. VW EXTENDED WARRANTY BY ONLY 7 YEARS. THAT EXCLUDED ANY 2003'S SOLD DURING NORMAL MODEL YEAR. ONLY HAD 54,000 MILES. COST OVER $3,000.00 TO FIX. HOW CAN VOLKSWAGEN KNOW THERE IS A PROBLEM AND THEN EXCLUDE VEHICLES LIKE THIS? *TR
Incident date: Jan 1, 2010
2006 IMPALA 3.5 ,NOISE AND VIBRATIONS FROM TRANSAXLE AND OR CV JOINTS,THIS HAPPENS AT ALL SPEEDS AND THE NOISE GETS LOUDER WHEN TURNING LEFT, I HAVE'NT DONE ANYTHING TO CORRECT THE PROBLEM. *TR
Incident date: May 15, 2010
2005 FORD TAURUS 3.0, VULCAN OHV FLEX-FUEL ENGINE. 24,000 MILES, DRIVER DOOR WOULD NOT CLOSE ANYMORE. HOOD MISALIGNED ITSELF. INTERIOR PIECES FALLING OFF. WHEN STARTING, STARTER WOULD SPIN FREE OF THE FLYWHEEL AND NOT START. (STILL DOES THIS, BUT WILL START ON THE 2ND TRY USUALLY) BRAKE LIGHT SWITCH IS ERRATIC, LIGHT BRAKING PRODUCES A FLASHING EFFECT LIKE I'M HITTING THE BRAKES FRANTICALLY. MAKES... Read more
Incident date: May 24, 2011
EXPERIENCED A COARSE SHIFTING OF TRANSMISSION DURING UPSHIFT AND DOWNSHIFT ESPECIALLY AROUND 20 MPH AND BETWEEN 35-37MPH. ON MORE THAN ONCE OCCASION I HAVE EXPERIENCED A LOUD THUMP NOISE COMING FROM THE TRANSMISSION AS THE CAR IS SLOWING DOWN AND IS IN PROCESS OF DOWNSHIFTING AROUND 20MPH. OTHER TIMES SIMILAR BEHAVIOR HAS OCCURRED AT SPEEDS OF 35-37MPH. *TR
Incident date: May 3, 2011
2005 NISSAN MAXIMA TRANSMISSION ISSUE-MAXIMA HAS 76K ON IT, TRANSMISSION KEEPS SLIPPING, FEELS LIKE YOU ARE GETTING KICKED FROM BEHIND OR REAR ENDED, MAXIMA WILL ALSO SLIP GEARS AND REV UP.. *TR
Incident date: May 19, 2011
TL* THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THE TRANSMISSION URGENT WARNING LAMP ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE SOLENOID WAS DEFECTIVE AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE ... Read more
CHEVROLET
SILVERADO 1500
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 24, 2011
Incident date: May 2, 2011
2005 CHEVROLET SILVERADO. CONSUMER STATES TRANSMISSION FAILED. *TGW THE DEALER REPLACED THE INPUT CLUTCHES IN THE TRANSMISSION. *JB
Incident date: May 24, 2008
TRANSMISSION COOLER LEAKING FLUID CAUSING GEAR SLIPPAGE DURING ACCELERATION. WHILE THE VEHICLE WAS IN DRIVE AND THE GAS PEDAL PUSHED IT WOULD REV UP THEN SLAM INTO GEAR OR NOT EVEN GO INTO GEAR AT ALL AND STALL. INITIAL RESEARCH INDICATED A COMMON FACTORY DEFECT FOR MERCURY MARINERS AND FORD ESCAPES. LEAKING BEGAN AT 43000 MILES, WARRANTY EXPIRED AT 36000 MILES. ADVISED BY DEALER REPAIR COST WOU... Read more
Incident date: May 11, 2008
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT WAS DRIVING 50 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED YET THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND DEPRESSED THE ACCELERATOR WITH EXTREME FORCE. THE VEHICLE BEGAN TO JERK FORWARD ABNORMALLY BEFORE ENGAGING INTO GEAR AND ACCELERATING AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER W... Read more
Incident date: Feb 6, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT SHIFT FROM FIRST GEAR AND THE VEHICLE WOULD NOT ACCELERATE PAST 10 MPH. THE VEHICLE WAS INSPECTED BY THE DEALER AND THEY ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 86,000 AND THE CURRENT MILEAGE WAS 110,000.
Incident date: Mar 15, 2011
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND WAS ABLE TO DRIVE THE VEHICLE WITHOUT STALLING. THE FAILURE RECURRED APPROXIMATELY TEN TIMES INTERMITTENTLY. THE DEALER WAS CONTACTED AND STATED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT TAKEN IN FOR... Read more
FORD
EXPLORER SPORT TRAC
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 24, 2011
Incident date: Aug 2, 2010
TL* THE CONTACT OWNS A 2005 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY WITHOUT WARNING WHETHER DRIVING OR ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY FLUSHED THE TRANSMISSION OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 109,000.
Incident date: May 24, 2011
OVER THE PAST YEAR (SINCE FEB 2010), I HAVE CONTACTED NISSAN ABOUT TRANSMISSION PROBLEMS WITH MY 2005 NISSAN MAXIMA. THE CAR GIVES A HARD JERKS WHEN GOING FROM 1ST TO 2ND GEAR. YESTERDAY WHILE DRIVING MY MAXIMA ON THE FREEWAY (LUCKILY I WAS DRIVING IN THE FAR RIGHT LANE), IT COMPLETELY STOPPED AND WOULD NOT ACCELERATE. MY TRANSMISSION WENT OUT. THANK GOD, I WAS NOT HIT AND KILLED. NISSAN IS... Read more
Incident date: May 20, 2011
TL* THE CONTACT WAS SERVICING A 1996 DODGE NEON. THE VEHICLE WAS PARKED OUT FRONT OF AN INDEPENDENT REPAIR SHOP WITH THE ENGINE TURNED ON WHEN THE SHIFTER INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. THE VEHICLE TRAVELLED APPROXIMATELY EIGHT MILES ONTO THE HIGHWAY AT A SLOW SPEED. THE MECHANIC CHASED AFTER THE MOVING VEHICLE AND WAS EVENTUALLY ABLE TO OPEN THE FRONT DRIVER SIDE DOOR AND ENT... Read more
Incident date: May 10, 2011
TRANSMISSION FAILURE ON 2003 HONDA ODYSSEY PURCHASED NEW FROM DEALER. 2004 TRANSMISSION RECALL PERFORMED BY DEALER AND FACTORY MAINTENANCE SCHEDULE PERFORMED THROUGHOUT. IN APRIL 2011 NOTICED SLIPPING WHEN SHIFT FROM SECOND TO THIRD GEAR OCCURRED. IT BECAME IMMOBILE WHILE ACCELERATING ON A BUSY STREET. TAKEN TO HONDA DEALER AND INFORMED TRANSMISSION NEEDED REPLACEMENT. *TR
Incident date: May 23, 2011
MY 2006 NISSAN MAXIMA (3.5SL AUTOMATIC TRANS) WHICH WE PURCHASED NEW IN 2006, EXPERIENCED A COMPLETE TRANSMISSION FAILURE TODAY WHILE MY WIFE WAS DRIVING IN RUSH HOUR TRAFFIC IN THE CITY OF BATON ROUGE. THE CAR NOW HAS 86000MI, BUT THE SHIFTING/SLIPPING BEGAN AT ABOUT 77000MI. WE HAD A FLUID SERVICE DONE RECENTLY HOPING THIS WOULD CURE THE PROBLEM, BUT IT DID NOT. THIS WAS DONE AT 84000MI. THE MEC... Read more
Incident date: May 23, 2011
NO EVENT LEADING TO FAILURE, VEHICLE JUST COMPLETELY LOST THE ABILITY TO POWER THE TIRES. TRANSMISSION COMPLETELY FAILED WITH NO WARNING, ENGINE REVS, BUT NO POWER TO THE TIRES TO MOVE THE VEHICLE. SUDDEN LOSS OF POWER ON THE HIGHWAY IS A MAJOR SAFETY CONCERN. RESEARCH INDICATES THAT THIS IS A MAJOR ISSUE WITH THE FORD WINDSTAR, CONSIDERABLY MORE PREVALENT THAN THE CURRENT REAR AXLE RECALL. RE... Read more
Incident date: Jul 20, 2010
TRANSMISSION FAILED IN MY 2004 FORD FREESTAR SEL WITH 56,000 MILES. HAD TO PAY FORD $3,000 TO REPLACE IT. ALSO HAD ROTOR PROBLEMS AND HAD TO REPLACE BRAKE CALIBERS. *TR
Incident date: May 6, 2011
2005 FORD FREESTAR 3.9L 130,000 MILE. WHILE DRIVING DOWN MAJOR STATE ROUTE WITH MY 6 YEAR OLD IN THE CAR MY ENGINE JUST STOPPED, LOST POWER STEERING, BRAKES BUT WAS ABLE TO PULL OVER ON SIDE OF ROAD. HAD TO WAIT TWO HOURS FOR A TOW TRUCK TO COME. AFTER SHOP INSPECTED, THEY FOUND THE PCM WAS FULL OF WATER AND HAD TO BE REPLACED. DUE TO THE COMPLETE LOSS OF POWER THIS COULD HAVE CAUSED A TRAGIC ACCI... Read more
Incident date: Apr 11, 2011
2005 FORD FREESTYLE LUNGES UNEXPECTEDLY WHILE PLACED IN GEAR OR MOVING AT SLOW SPEEDS. *TR
Incident date: May 3, 2011
MY 2006 SUZUKI FORENZA (CURRENT MILEAGE : 51798 MILES) SEDAN'S TRANSMISSION IS SLIPPING INTERMITTENTLY WHEN DRIVING ON THE FREEWAYS ABOVE THE SPEED OF 40-50 MILES PER HOUR. THE CHECK ENGINE LIGHT CAME ON AND A LINE THROUGH THE "D" ON THE INSTRUMENT PANEL SHOWED UP, WHICH ACTS LIKE THE CAR IS IN NEUTRAL. WHEN TRYING TO ACCELERATE BY PUSHING THE ACCELERATOR PEDAL, THE CAR ENGINES REVS AND DELIVERS N... Read more
Incident date: Apr 18, 2011
PREMATURE TRANSMISSION FAILURE ON 2002 FORD TAURUS. BASED ON MECHANICS COMMENTS, DISCUSSION WITH OTHER TAURUS OWNERS AND INTERNET RESEARCH THERE IS SUFFICIENT ANECDOTAL EVIDENCE TO SUPPORT THE ASSUMPTION THAT THERE IS A DESIGN DEFECT IN THE TRANSMISSION IN THE AND OTHER FORD VEHICLES. I HAD RECENTLY HAD THE TRANSMISSION SERVICED. I NOTICED A PERFORMANCE ISSUE FOLLOWING THE SERVICE. THE PCM PRO... Read more
Incident date: May 22, 2010
MAY 9TH, I PARKED MY CAR IN A SCHOOL PARKING LOT . UPON TRYING TO MOVE THE CAR TO GO HOME I COULD NOT GET IT TO GO IN TO GEAR. I CALLED FOR A TOW TRUCK, WHILE WAITING FOR A TOW A FRIEND OF MINE HELPED ME REMOVE THE CENTER CONSOLE TO SEE IF WE COULD LOCATE THE ISSUE. WE ENDED UP HAVING TO MANUALLY DEPRESS A BUTTON ON THE SIDE OF THE SHIFTING SYSTEM TO GET THE CAR TO GO INTO GEAR. ONCE OUT OF PARK T... Read more
Incident date: Jul 1, 2009
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION INDEPENDENTLY SHIFTED GEARS ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MI... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 23, 2011
Incident date: Apr 15, 2011
TL* THE CONTACT OWNS A 2005 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RADIATOR WAS LEAKING COOLANT IN THE TRANSMISSION, WHICH CAUSED IT TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE AND THE VEHICLE WAS NOT REPA... Read more
Incident date: May 23, 2008
CAR IS STUCK IN PARK. GEAR SHIFTER WILL NOT MOVE. WAS WORKING FINE YESTERDAY WHEN I PARKED IT. GOT UP TO GO TO WORK THIS MORNING AND SHIFTER WOULD NOT MOVE OUT OF PARK. CAR ONLY HAS 33,000 MILES ON IT AND IS TAKEN VERY GOOD CARE OF. *TR
Incident date: May 12, 2011
I HAVE A 2004 NISSAN MAXIMA AND TRANSMISSION IS DEFECTIVE, I HAD TO REPLACE MOTOR MOUNTS DUE TO THE HARD SHIFTING. IT HAPPENS EVERYTIME I DRIVE AND WHEN SLOWING DOWN, THE MALFUNCTION OCCURS. *TR
Incident date: May 22, 2011
TRAVELING OUT OF STATE AND RECOVERING FROM TOTAL KNEE REPLACEMENT. 2007 DODGE CHARGER SXT WAS OPERATING WITHOUT INCIDENT. STOPPED TO LOOK AT YARD SALE AND CAR WOULD NOT SHIFT OUT OF PARK UPON RETURN. INTERNET RESEARCH SHOWS THIS TO BE A COMMON PROBLEM. CAR LEFT ON ROAD AT THIS TIME, WHILE SEARCHING FOR ALTERNATIVE TRANSPORTATION TO DOCTOR FOR FOLLOW-UP ON KNEE REPLACEMENT SURGERY. THE RESET F... Read more
1 injured
Incident date: Apr 6, 2011
I WAS DRIVING DOWN THE STREET WHEN THE CAR SLOWED DOWN EVEN THOUGH THE RPM'S WENT UP AS I TRIED TO ACCELERATE. I BROUGHT THE CAR IN AND THE VALVE PUMP IN THE TRANSMISSION WAS REPLACE. ONE WEEK LATER THE CAR FAILED AGAIN IN THE SAME MANNER. THE SECOND TIME I HAD TO HAVE THE TRANSMISSION REPLACED. HAD THE TRAFFIC BEEN DIFFERENT OR SOMEONE WITH LESS EXPERIENCE BEEN DRIVING, IT COULD HAVE EASILY R... Read more
Incident date: May 22, 2011
I HAVE A 2006 PONTIAC G6 GTP THAT I HAVE OWNED SINCE IT WAS NEW. I HAVE HAD ALL THE RECOMMENDED MAINTENANCE COMPLETED AT THE RECOMMENDED MILEAGE INTERVALS, INCLUDING THE TRANSMISSION FLUSHED AND FILLED AT A GM DEALER. RANDOMLY, WHILE DRIVING WITHOUT ANY NOTICE THE LIGHT TO NOTIFY ME THAT TRACTION CONTROL ISN'T ON COMES ON AND MY TRANSMISSION WILL JERK VIOLENTLY WHEN SHIFTING BETWEEN GEARS. THEN S... Read more
Incident date: May 21, 2011
OUR FORD FREESTYLE HAD ITS A/C REPAIRED AND SINCE THEN HAS BEEN SURGING AT LOW IDLE OR WHILE BACKING OUT OF PARKING SPACES. ON MAY 21, 2011 IT WAS THE HOTTEST DAY SINCE THE A/C WAS REPAIRED AND THE SURGING WAS WORSE. IT DID IT THREE CONSECUTIVE TIMES AND THEN THE CAR DIED. I GOT IT STARTED AND 'LIMPED' HOME. TOOK IT TO THE DEALER AS THEY SEEM TO BE THE ONLY ONES WHO KNOW ANYTHING ABOUT THE TYP... Read more
Incident date: Mar 31, 2011
I AM A 2005 NISSAN MAXIMA OWNER, AFTER 82000 MILES MY TRANSMISSION IS NOW BAD. AS A COLLEGE STUDENT I DO NOT HAVE THE $4300 TO REPLACE MY TRANSMISSION. NISSAN HAS DECLINED WHEN ASKING FOR ANY FOR A ASSISTANCE WITH THIS ISSUE. THIS IS A MAJOR SAFETY CONCERN. PEOPLE COULD BE SERIOUSLY INJURED. *TR
Incident date: May 19, 2011
VEHICLE WILL NOT ENGAGE 1ST GEAR FROM A STOP LIGHT INTERMITTENTLY, GEARS 2,3,5 ON UP OR DOWNSHIFT ARE HIGH EFFORT WITH OCCASIONAL GRIND IN 3RD. IN MANY INSTANCES THE VEHICLE BEHIND ME IN HIGH TRAFFIC COMES CLOSE TO REAR ENDING MY VEHICLE. DOWN AND UNSHIFTING PROBLEM IS WORSE IN SLOW TURNS. *TR
Incident date: Dec 20, 2010
THE TRANSMISSION SLIPS IN AND OUT OF GEAR "SLAMMING" THE VEHICLE AND CAUSING THE VEHICLE TO SWERVE OUT OF CONTROL IN CERTAIN SITUATIONS. *TR
Incident date: May 12, 2011
MY 2007 FORD FREESTYLE STARTED JUMPING OR LUNGING WHEN I WOULD BE PARKING. I WOULD HAVE MY FOOT FIRMLY ON THE BRAKE AND WAS ABOUT TO PUT THE GEAR IN PARK WHEN THE CAR WOULD JUST JUMP OR LUNGE FORWARD. I WOULD PUSH HARDER ON THE BRAKE AND IT WOULD STOP. FORTUNATELY, I DID NOT HIT A CAR OR WALL IN FRONT OF ME. AFTER THIS HAPPENED SEVERAL TIMES OVER A THREE WEEK PERIOD, I TOOK THE CAR IN FOR SER... Read more
OLDSMOBILE
SILHOUETTE
(1999) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 20, 2011
Incident date: May 17, 2011
TL*THE CONTACT OWNS A 1999 OLDSMOBILE SILHOUETTE. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE GEAR AND IT FAILED TO MOVE FROM PARK TO DRIVE. THE CONTACT WAS ABLE TO PLACE SHIFT CABLE BACK IN PLACE AND SHIFT INTO DRIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE AUTOMATIC TRANS AXLE RANGE SELECTOR CABLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS ... Read more
Incident date: May 17, 2011
2001 LEXUS RX300 SHIFTED OUT OF DRIVE INTO NEUTRAL WHILE GOING DOWN THE FREEWAY AT 60MPH (REDLINING THE ENGINE) AND ALMOST CAUSING AN ACCIDENT FROM BEHIND. APPARENTLY THIS CAR HAS A KNOWN DEFECT WITH THE TRANSMISSION. THE VEHICLE SHIFTED INTO REVERSE WHILE IN THE DRIVE POSITION SHORTLY THEREAFTER. THE TRANSMISSION IS NOW HAVING TO BE REBUILT FOR $3000 THAT WE DON'T HAVE. THE CAR SHIFTING INTO ... Read more
Incident date: May 20, 2011
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE TRANSMISSION FAILED TO RESPOND. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT TRANSMISSION REPAIR SHOP WHERE THE TRANSMISSION WAS REBUILT ON TWO SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED FOR THE MOST RECENT TRANSMISSION FAILURE. THE MANUFACTURER WAS NOT MADE AWARE ... Read more
CHEVROLET
SILVERADO 1500
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
May 20, 2011
Incident date: May 18, 2011
DEFECTIVE ENCODER MOTOR. *TR
Incident date: Mar 1, 2011
WE ARE HAVING ISSUES WITH OUR 2004 HONDA PILOT. WE TOOK IT TO THE DEALERSHIP WHERE AFTER CHARGING US FOR EACH AND EVERY ITEM TO FIND THE PROBLEM. THEY HAVE CONCLUDED IT IS THE TORQUE CONVERTER. WE HAVE JUST OVER 70,000 MILES AND OUR CERTIFIED WARRANTY EXPIRED IN JANUARY 2011. THE WORST IS THAT OUR EXTENDED WARRANTY IS BASICALLY WORTHLESS. GLAD WE PAID FOR THAT ONE. *TR
Incident date: Feb 27, 2011
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION SHIFTED FROM SECOND TO FIRST GEAR VIOLENTLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT A REGIONAL REPRESENTATIVE WOULD CALL HER BACK TO ASSIST WITH THE INTERMITTENT DEFECT. THE APPROXIM... Read more
Incident date: May 20, 2010
TL*THE CONTACT OWNS A 2006 NISSAN FRONTIER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE WOULD START LUNGING FORWARD AND THE GEARS WERE SLIPPING. THE VEHICLE EVENTUALLY STALLED AND THEN TOWED TO A INDEPENDENT MECHANIC. THEY ADVISED HIM THAT THE TRANS COOLANT LINE HAD RUPTURED INSIDE THE RADIATOR CAUSING THE TRANSMISSION TO DIE. THE VEHICLE WAS REPAIRED FOR THE TRANSMISSION AN... Read more
Incident date: May 18, 2011
2006 FORD FUSION TRANSMISSION SLIPS OUT OF GEAR AND SLAMS BACK INTO GEAR AT HIGHWAY SPEEDS. ALSO CLUNKS INTO EACH GEAR AS IT IS DOWNSHIFTING. *TR
Incident date: Apr 6, 2011
TL*THE CONTACT OWNS A 2009 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS TRAVELING 50 TO 60 MPH THE TRANSMISSION INDEPENDENTLY SHIFTED AND THE VEHICLE RESPONDED AS IF IT WAS STALLING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 18,000.
Incident date: May 2, 2011
EMAIL FROM THE OFFICE OF CONGRESSMAN ON BEHALF OF CONSTITUENT RE CONCERNS WITH HIS HONDA ODYSSEY (DEFAULT IN THE TRANSMISSION). *KB
Incident date: May 17, 2011
DURING NORMAL DRIVING, WITH NO SIGNS OF FAILURE, THE VEHICLE SUDDENLY WOULD LOSE POWER WHEN PRESSED ON GAS, IT ACTED AS IF IT WERE IN NEUTRAL---ENGINE REVS UP, BUT CAR DOES NOT MOVE. THEN WHEN SWITCHED TO SECOND GEAR OR L, TRANSMISSION STILL WOULD NOT ENGAGE. HAD IT TOWED TO A LOCAL TRANSMISSION SHOP, IT TURNED OUT TO BE THE PLANETARY GEAR BROKE. SEARCHED ONLINE LEXUS FORUM, FOUND OUT VERY MANY P... Read more
Incident date: Apr 20, 2011
I WOULD LIKE TO FILE A COMPLAINT ON A 2011 CHEVY CRUZE FOR THE REASON THAT THE TRANSMISSION HAS AN ISSUE THAT MAY LEAD TO AN ACCIDENT THE TRANSMISSION COMES OUT OF GEAR WHILE DRIVING AND SITS IN NEUTRAL THEN POPS BACK INTO DRIVE THIS IS VERY UNSAFE I HAVE CONTACTED GM ON THE ISSUE AS WELL AS MY LOCAL DEALERSHIP AND HAVE HAD NO POSITIVE FIX TO THE ISSUE I FEEL THAT THIS MAY CAUSE AN ACCIDENT AND NE... Read more
Incident date: Apr 27, 2011
DRIVING ON HIGHWAY. SUDDEN LOSS OF ALL FORWARD MOTION. THE ENGINE DID NOT TURN OFF, JUST SOUNDED LIKE IT WAS IN NEUTRAL. CHANGING OF GEARS HAD NO RESPONSE. SINCE THE, ALL PARTS HAVE BEEN REPLACED AND STILL NO RESPONSE. *TR
Incident date: Jul 15, 2009
I HAVE A 2006 FORD EXPLORER THAT IS JERKING WHEN I PUT IT INTO REVERSE AND ALSO HAS JUMPED OUT OF GEAR A COUPLE OF TIMES, THANK GOODNESS I WAS SITTING IN IT AND NO ONE GOT HURT. TAKING IT IN AGAIN TO THE SHOP TOMORROW HOPE THEY CAN FIND A PROBLEM. IF ANYTHING IS DONE I WILL KEEP THE OLD PART. *TR
Incident date: May 17, 2011
BMW 323I 2000 AT 55TOU MILES SUDDENLY IT WILL NOT REVERSE TO MY GARAGE. I RESEARCH THE INTERNET AND FOUND OUT THERE HUNDREDS OF PEOPLE COMPLAINING OF NO REVERSE IN THEIR BMW. I CALLED THE BMW EXECUTIVE OFFICE IN NEW JERSEY [XXX]BUT NOT WILLING TO DO ANYTHING. I ALSO MENTIONED HUNDREDS OF UNHAPPY PEOPLE ON THE WEBSITE BUT STILL WILL NOT GIVE ASSISTANCE. WITH MANY BMW OWNERS COMPLAINING NO REVERSE O... Read more