Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Sep 28, 2009
TRANSMISSION FAILURE. COMPLAINT TO DEALERSHIP IN 2003. DEALER SUGGESTED IT WAS OTHER ISSUES. HAD PROBLEMS CONTINUOUSLY AND VISITED DEALERSHIP IN 2004, 2004, 2005, 2006 AND 2009. ONLY AFTER THE MILEAGE WAS OVER 100,000 MILES AND CONFIRMED BY ANOTHER MECHANIC THE DEALER FINALLY AGREED IT WAS TRANSMISSION ISSUE. MUST REQUEST HONDA REPLACE THE TRANSMISSION FREE OF CHANGE BECAUSE THE FIRST INSTANC... Read more
Incident date: May 13, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFT BECAME STUCK IN PARK. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE GEAR SHIFT ASSEMBLY WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 44,100.
Incident date: Jun 2, 2011
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER WAS STUCK IN PARK AND WOULD NOT ALLOW THE DRIVER TO MOVE THE VEHICLE AT ALL. IN ADDITION, THE DRIVER SIDE SEAT BELT LATCH WAS FRACTURED. THE DEALER AND MANUFACTURER WERE CONTACTED BUT THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Incident date: May 18, 2011
TL* THE CONTACT OWNS A 2002 BMW 745I. WHILE HAVING REGULAR MAINTENANCE PERFORMED ON VEHICLE, THE MECHANIC ADVISED THAT THE TRANSMISSION WAS LEAKING, STATING THAT THE OIL PAN AND GASKET WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MI... Read more
Incident date: May 10, 2011
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE CONTACT STATED THE FAILURE RECURRED INTERMITTENTLY FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM,... Read more
Incident date: Mar 15, 2011
TL* THE CONTACT OWNS A 2006 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING , THE TRANSMISSION FAILED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT A ROD LOCATED BETWEEN THE CONVERTER AND THE PUMP FRACTURED. AS A RESULT, THE PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WAR... Read more
Incident date: May 30, 2011
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHEN FIRST STARTING THE VEHICLE, THE GEAR SHIFTER WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS INSPECTED BY THE OWNER WHO DISCOVERED THAT THE FAILURE COULD POTENTIALLY HAVE BEEN CAUSED BY THE TRANSMISSION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY... Read more
Incident date: May 13, 2011
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 75 MPH WHEN THE VEHICLE GRADUALLY DECELERATED AND WOULD NOT LONGER ACCELERATE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THEY DIAGNOSED THAT THE TORQUE INVERTER AND TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000.
Incident date: May 27, 2011
TL* THE CONTACT OWNS A 2001 HONDA CIVIC. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 140,000. THE VIN WAS NOT AVA... Read more
Incident date: May 31, 2011
2006 FORD EXPLORER WITH 69,000 MILES. TRANSMISSION FAILURE. MAKES A LOUD NOISE AS ENGINE IS WORKING BUT TRANSMISSION ISN'T WORKING PROPERLY. HAVE BEEN TOLD TO EITHER SELL IT OR TRY TO PUT IN A NEW TRANSMISSION. ALSO, CONTROL BOX ON DASH PANEL WENT OUT AT 30,000 MILES. $700 TO REPAIR. TRANSMISSION COULD BE UPWARDS OF $4,000 TO REPAIR
Incident date: May 17, 2011
2008 MERCURY MARINER - TRANSMISSION COOLER SEVERE LEAK AT 31,000 MILES. OUT OF 36 MONTH WARRANTY. REPAIR COST AT FORD/MERCURY DEALER $850. WAS TOLD THAT IF NOT REPAIRED, THE COOLER COULD BURST AND DUMP ALL FLUID RESULTING IN TRANSMISSION FAILURE, WHICH COULD BE A SAFETY CONCERN IF OCCURRING WHILE DRIVING. *TR
Incident date: Jun 2, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA SE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD JERK VIOLENTLY. WHILE SITTING AT A STOP LIGHT THE GEARS WOULD SHIFT ON ITS OWN. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSI... Read more
Incident date: Sep 1, 2010
STARTED SEPT 2010 THE ACCELERATING FROM A STOP THE CAR WOULD HESITATE TO GO. ALMOST LIKE IT WAS NOT GETTING GAS. NOW IN JUNE 2011 IT IS STILL DOING IT. BUT NOW WHEN IT FINALLY STARTS TO GO SOMETIMES THE TIRES PEEL OFF AND THE LOW TRACTION LIGHT WILL COME ON. IT HAPPENS SEVERAL TIME PER DAY IF I HAVE BEEN DRIVING A LOT. I TOOK IT TO THE DEALER IN SEPT 2010 AND WAS TOLD NOTHING IS WRONG WITH IT. BE... Read more
Incident date: May 21, 2011
THE CAR SURGES WHILE IDLING AND WHEN PLACE IN DRIVE-THE CAR SHUTS OFF AND RESTARTS IN SAFE MODE AND THE TRANSMISSION WRENCH COMES ON--YOU CAN SHUT THE CAR OFF AND WAIT A FEW SECONDS AND RESTART AND THE WRENCH GOES AWAY--THIS HAS HAPPENED 2 TIMES IN THE LAST 2 WEEKS--FIRST NOTICED THE PROBLEM 5/21/11. THE CAR HAS OVER 90,000 MILES ON. *TR
Incident date: Jun 1, 2011
LETTER FROM SENATOR GRAHAM ON BEHALF OF CONSTITUENT RE THE TRANSMISSION FAILURE IN HIS 2004 FORD FREESTAR *TGW
Incident date: May 30, 2011
STARTED CAR TO BACK UP OUT OF DRIVEWAY. CAR JUMPED A LITTLE. CONTINUED ON ROAD AND FELT LITTLE JUMPING AT RANDOM. WENT SLOW AND TRIED TO BRAKE AND ACCELORATE TO UNDERSTAND TRIGGER. TURNED AROUND AFTER 1.5 MILE TO HEAD BACK HOME. A FEW YARDS IN THE CAR MADE LOUD DROPPING SOUND AND GRINDING AND SCRAPING AND WOULD NOT ACCELARATE. SO LOUD I THOUGHT THE BOTTOM CAME OUT. PEOPLE PUSHED IT INTO PARKING LO... Read more
Incident date: May 20, 2011
I WOULD LIKE TO FILE A COMPLAINT ABOUT OUR 2006 FORD FREESTYLE. OUR VEHICLE HAS THE CVT TRANSMISSION AND HAS STARTED REVVING AND JOLTING FORWARD WHEN I PLACE THE CAR IN DRIVE, REVERSE OR EVEN WHEN I COME TO A STOP. I HAVE NOTICED SINCE I HAVE STARTED USING THE AIR CONDITIONING THAT THE PROBLEM HAS GOTTEN MORE FREQUENT AND MORE POWERFUL. I HAVE BEEN SITTING AT A DRIVE-THRU AND ALMOST HIT THE CAR IN... Read more
Incident date: Jun 1, 2011
THE TRANSMISSION SEIZED WHILE TRAVELING AT 60 MILES PER HOUR, CAUSING RAPID DECELERATION WHILE ON HIGHWAY. SHORTLY AFTER COMING TO A STOP ON THE SIDE OF THE ROAD, THE TRANSMISSION FAILED TO ENGAGE, DESPITE ENGINE RUNNING. *TR
Incident date: Apr 1, 2011
TL*THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN SHIFTING TO SECOND GEAR SHE WOULD FEEL A HARD JERKING MOTION AND HEAR A KNOCKING NOISE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE AND SAID IT MAY BE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Incident date: May 30, 2011
WHILE TRAVERSING AN INTERSECTION MY MAZDA 6'S IDLE CLIMBED TO 3000 RPM WITHOUT SHIFTING. IN ORDER NOT TO STRESS THE ENGINE I WAS FORCED TO DRIVE AT A MAXIMUM OF 15 MPH AND BEING ON A HIGHWAY WITH NO PARKING OR EMERGENCY SHOULDER I WAS FRIGHTENED THAT I WOULD BECOME INVOLVED IN OR CAUSE AN ACCIDENT. I WAS FORTUNATE ENOUGH THAT NEITHER OCCURRED AND I WAS ABLE TO GET TO SAFETY. UPON INVESTIGATING I D... Read more
Incident date: May 28, 2011
I PURCHASED USED 2006 FORD FREESTYLE IN FEBRUARY 2011. ITS BEEN TWO MONTHS. I AM HAVING PROBLEMS OF ACCELERATION WHEN MY FOOT IS NOT ON THE PEDAL, IT SPEEDS UP AND HAVE TO HIT THE BRAKES. ALSO, MY WRENCH LIGHT GOES AND ENGINE LIGHT IS NOW ON. DEALER TODAY STATES NEED NEW THROTTLE BODY $800. I JUST DROVE IT OFF THE LOT 2 MONTHS AGO. *TR
MERCURY
MOUNTAINEER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 1, 2011
Incident date: May 30, 2011
AUTOMATIC TRANSMISSION SHIFTER COMPLETELY BROKE OFF WHEN CHANGING FROM PARK TO DRIVE ON A 2004 MERCURY MOUNTAINEER. *TR
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 1, 2011
Incident date: May 1, 2011
2005 NISSAN PATHFINDER INTERNAL RADIATOR LEAK CAUSING THE TRANSMISSION TO FAIL STARTED WITH STRONG VIBRATION BETWEEN 40-45 MPH. DEALER INSPECTION STATES INTERNAL RUPTURE OF THE OIL COOLER CONTAMINATING THE OIL IN THE TRANSMISSION. *TR
Incident date: May 6, 2011
FAULTY TRANSMISSION (TORQUE CONVERTER) IN HONDA AND ACURA VEHICLE. AMERICAN HONDA AND ACURA ARE AWARE OF THE FAULTY TRANSMISSION BUT DID NOTHING TO NOTIFY IT'S LOYAL CUSTOMERS OF THE ISSUE. COULD THIS BE A SAFETY ISSUE IT THE TRANSMISSION FAILS WHILE THE VEHICLE IS IN MOTION. *TR
Incident date: May 6, 2011
FAULTY TRANSMISSION (TORQUE CONVERTER) IN HONDA AND ACUA VEHICLE. AMERICAN HONDA AND ACURA ARE AWARE OF THE FAULTY TRANSMISSION BUT DID NOTHING TO NOTIFY IT;S LOYAL CUSTOMERS OF THE ISSUE. *TR
Incident date: Feb 24, 2011
2011 CHEVY EQUINOX TRANSMISSION AND ELECTRICAL ISSUES. TRANSMISSION NOT SHIFTING SMOOTHLY AND AT TIMES THE CAR WILL SEEM TO WANT TO DIE OUT. 6600 MILESAND I SEE ONLINE THAT OTHERS ARE HAVING THE SAME ISSUE. I DO NOT WANT MY WIFE TO BREAK DOWN OR GET INTO A CRASH BECAUSE OF THE TRANS NOT ENGAGING. *TR
Incident date: Jun 1, 2011
AT RANDOM TIMES WHEN THE CAR IS IDLING OR AT LOW SPEEDS WITH NO CONTACT WITH THE GAS PEDAL, THE ENGINE SURGES. THIS OCCURS IN FORWARD OR REVERSE, WITH OR WITHOUT THE BRAKE BEING APPLIED. AT TIMES, THE SURGING IS SEVERE AND REQUIRES A LOT OF PRESSURE ON THE BRAKE TO HOLD THE CAR IN PLACE. LAST YEAR, IT SEEMED TO OCCUR MORE OFTEN WITH THE AC ON. THE COMPRESSOR DIED, SO WE HAD IT REPLACED, BUT TH... Read more
Incident date: May 27, 2011
BOUGHT 02 MDX AND HAVE HAD NO ISSUES. BEGAN NOTICING A STUTTER WHEN ACCELERATING. NEVER THOUGHT MUCH OF IT SINCE VEHICLE PERFORMANCE WAS NEVER COMPROMISED. RECENTLY CHECK ENGINE LIGHT CAME ON AND HAD CODE READ. INFORMED IT WAS A GEAR RATIO MISMATCH. CALL ACURA DEALER AND WAS INFORMED I WOULD NEED TO REPLACE THE NON-SERVICEABLE TRANY@ ~$2000! RESEARCHING, FOUND REAMS OF COMPLAINTS FOR THE SAME ISS... Read more
VOLKSWAGEN
JETTA
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 1, 2011
Incident date: Oct 14, 2010
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHEN HE DEPRESSED THE ACCELERATOR PEDAL TO PASS ANOTHER VEHICLE OR MOVE FASTER, THE VEHICLE WOULD SUDDENLY SLOW DOWN. THE VEHICLE WOULD ALSO TAKE UP TO THREE SECONDS BEFORE IT WOULD MOVE FORWARD AT A MODERATE SPEED. THE CONTACT STATED THE FAILURE WAS CALLED "INTERMITTENT ACCELERATOR HESITATION" RELATED TO THE TRANSMISSION. THE F... Read more
DODGE
GRAND CARAVAN
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 1, 2011
Incident date: May 31, 2011
TRANSMISSION IS GOING OUT AT 64,000 MILES. *TR
Incident date: Jan 1, 2008
THE TRANSMISSION ON MY 2004 HAS BEEN HAVING PROBLEMS ABOUT THE PAST 3 YEARS. THE CAR JERKS HARD FROM 1 TO 2ND GEAR AND THEN 2 TO 3RD GEAR... THE CAR SHIFTS AS HARD AS IT DOES IN A MANUAL TRANSMISSION CAR AND IT IS AUTOMATIC. I HAVE LOOKED ON SOME ONLINE WEBSITES AND THEY HAVE MANY OTHER ANGRY CUSTOMERS THAT HAVE THE SAME PROBLEM AS I DO WITHOUT NO RECALL. IT IS JUST A MATTER OF TIME BEFORE SOME... Read more
Incident date: Apr 23, 2011
HORRIBLE HORRIBLE HORRIBLE!!! I HAVE TAKEN MY 2011 FORD FIESTA IN AT LEAST 6 TIMES TO FIX THE TRANSMISSION WHICH IS COMPLETELY SHOT AND EVERY TIME I GET IT BACK THEY STATE THAT "THEY ALL DO THAT", OR "ITS PERFECTLY FINE." THAT IS COMPLETE RUBBISH! ON THE FREEWAY MY CAR WILL SHIFT UP AND DOWN RANDOMLY TO THE POINT THAT IT SOUNDS LIKE THE ENGINE WILL EXPLODE. THE CAR SHIFTS REALLY HARD AND I SMELL ... Read more
Incident date: May 25, 2011
I HAVE A 2010 FORD FUSION THAT I BOUGHT IN JUNE 2009. SINCE DAY ONE I HAVE HAD TRANSMISSION PROBLEM. TRANSMISSION WOULD SLIP GOING TO SECOND TO THIRD . UPON HARD ACCELERATION LIKE MERGING ONTO A HIGHWAY THE TRANSMISSION WOULD SLIP AND THE RPMS WOULD GO TO REDLINE. THE CAR WOULD NOT MOVE. THIS WAS A VERY DANGEROUS SITUATION. CAR WAS BROUGHT TO DEALER ON 11/13/2009 AND THE DEALER SAID IT WAS A COMPU... Read more
CHEVROLET
SILVERADO 1500
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 31, 2011
Incident date: Jan 1, 2010
TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHEN DECELERATING AND DISENGAGING THE CRUISE CONTROL THE VEHICLE DID NOT RESPOND OR STOP AS FAST AS IT SHOULD. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE OR REENACT IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 11,800. ... Read more
Incident date: May 1, 2011
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AND WHEN TRYING TO ENGAGE THE BRAKES THE VEHICLE WOULD JERK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 07/20/11*LJ
Incident date: Apr 25, 2011
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE WHILE DRIVING OUT OF A PARKING LOT SHE PUT THE VEHICLE INTO DRIVE AND IT WOULD NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. FORTY FIVE DAYS AFTER THE REPAIRS WERE DONE THE TRANSMISSION FAILED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE V... Read more
Incident date: Mar 5, 2011
DELAY IN DCT/THROTTLE ENGAGEMENT AFTER SLOWING TO A ROLL, THEN PRESSING DOWN ON THE GAS- THE DELAY IS BETWEEN 1-2SECONDS, AND I KNOW SOME OTHER FOLKS HAD THE SAME PROBLEM. S-MODE PLUS SPORT BUTTON, ELIMINATED THIS PROBLEM. THIS OCCURS WHEN I'VE SLOWED TO A STOP, THEN WANT TO ACCELERATE QUICKLY TO MERGE INTO TRAFFIC. I WAS SCARED TWICE, AND NOW HAVE BECOME AN "OLD MAN DRIVER" ACCORDING TO MY GIRLF... Read more
Incident date: Dec 1, 2009
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN COMING TO A STOP AND DOWN SHIFTING GEARS, THE VEHICLE WOULD JERK EXCESSIVELY. WHEN ACCELERATING AND SHIFTING TO A HIGHER GEAR THE VEHICLE WOULD ALSO JERK EXCESSIVELY. THE VEHICLE WAS INSPECTED BY A DEALER AND AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT HE NEEDED TO REPLACE THE TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED.... Read more
Incident date: May 24, 2011
TL*THE CONTACT OWNS A 2006 YAMAHA V-STAR CLASSIC. THE CONTACT STATED THAT THE VEHICLE SUDDENLY BEGAN TO JERK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE BOLT HAD FALLEN OFF THE DRIVESHAFT WHICH CAUSED THE GEARS TO LOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNABLE TO BE ENTERED DURING THE INITIAL COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE ... Read more
Incident date: May 31, 2011
1. WHEN THE TEMPERATURE WHERE I LIVE REACHED AROUND 95'F AND ABOVE MY TRANSMISSION ON MY VEHICLE DID NOT FUNCTION PROPERLY. WOULD SHIFT TO NEUTRAL AUTOMATICALLY RESULTING IN LOSS OF ACCELERATION. I ALMOST GOT REAR ENDED BY ANOTHER VEHICLE. 2. EVER SINCE THE TEMPERATURE GOT HOT HERE IN AZ, MY TRANSMISSION LIGHT HAS BEEN ON AND THE CAR KEEPS GOING INTO NEUTRAL WHILE DRIVING FOR ABOUT 6-15 SECO... Read more
Incident date: May 22, 2011
HONDA HAS A TRANSMISSION DESIGN FLAW IN THEIR EARLY 2000 HONDA ACCORDS. I OWN A 2002 ACCORD WITH 107,000 MILES THAT REQUIRES A NEW TRANSMISSION. I WAS SURPRISED BECAUSE THIS BRAND IS KNOWN TO BE RELIABLE. UPON RESEARCHING HONDA TRANSMISSION PROBLEMS ONLINE, I FOUND SEVERAL ARTICLES AND MULTIPLE CONSUMER COMPLAINTS REGARDING HONDA TRANSMISSION FAILURE. HONDA DID RECALL TRANSMISSIONS IN CERTAIN MODE... Read more
Incident date: May 31, 2011
OWN A FORD FREESTYLE 2007. WHEN I PUT THE CAR INTO DRIVE, WHILE THE A/C WAS ON, THE CAR "LUNGED" FORWARD AND THE "WRENCH" LIGHT CAME ON THE DASHBOARD. I CHECKED MY MANUAL AND IT REFERRED TO THE THROTTLE BODY POSSIBLY HAVING AN ISSUE. I IMMEDIATELY SHUT OFF A/C AND SHUT CAR OFF. I THEN RESTARTED CAR AND THE WRENCH HAS NOT APPEARED SINCE.
Incident date: May 1, 2011
TRANSMISSION FAILURE 2004 FREESTAR. *TR
Incident date: May 31, 2009
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE IN WHICH THE TRANSMISSION WOULD NEED REPLACING OVER A PERIOD OF TWO YEARS. WHEN STARTING, THE VEHICLE WOULD JERK VIOLENTLY BEFORE STALLING. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE TRANSMISSION AND THE VALVE BODY WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED AND TH... Read more
Incident date: May 25, 2011
TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT WAS DRIVING 70 MPH WHEN THE AUTOMATIC TRANSMISSION SLIPPED OUT OF GEAR, CAUSING THE OVER-DRIVE LIGHT TO ILLUMINATE. THIS FAILURE HAPPENED WHILE THE VEHICLE WAS STILL IN DRIVE MODE. THE VEHICLE WAS MOVED OFF THE ROADWAY AND AS THE CONTACT MOVED THE VEHICLE, IT WOULD NOT SHIFT OUT OF GEAR AND THE ENGINE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS ... Read more
Incident date: Apr 28, 2011
VEHICLE WOULD NOT RECOGNIZE THAT VEHICLE WAS IN PARK. *TR
Incident date: May 31, 2011
CAR IS STUCK IN PARK LEAVING ME STRANDED. MANUFACTURER ISSUED K39 CUSTOMER SATISFACTION RECALL LETTER WHICH DESCRIBES THE SAME PROBLEM THAT I HAVE AND SUGGEST THAT THE PART SHOULD BE REPLACED HOWEVER THEY REFUSE TO REPLACED MY PART EVEN THOUGH IT IS THE SAME PROBLEM, SAME PART, SAME VEHICLE, AND SAME YEAR AND MAKE AS MY VEHICLES DESCRIBED IN LETTER. YOU CAN QUICKLY IDENTIFY THIS AS A DEFECTIVE P... Read more
Incident date: May 31, 2011
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 98V233000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS CONCERNED THAT THE SUDDEN DOWNSHIFT COULD CAUSE A CRAS... Read more
Incident date: May 29, 2011
2001 HONDA ODYSSEY MINI VAN. I AM THE 2ND OWNER OF THE MINIVAN. THE TCS LIGHT CAME ON AND THE D STARTED BLINKING. I LOST POWER AND IT WAS LIKE IN A HIGH GEAR AND WOULD NOT TAKE OFF. I ABOUT GOT HIT BY ANOTHER VEHICLE AND IT WOULD HAVE HURT ME AND MY CHILDREN. I CALLED HONDA. THEY SAID THERE WAS A WARRANTY EXTENSION BUT NO RECALL. I DO NOT KNOW WHY THEY WOULD EXTEND THE WARRANTY IF THERE WAS... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
May 31, 2011
Incident date: May 26, 2011
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTING ABNORMALLY HARD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE CONTACT HAD THE TRANSMISSION REPLACED YET THE FAILURE PERSISTED. THE CONTACT BELIEVED THAT THE TRANSMISSION WAS NOT THE CAUSE OF THE PROBLEM BUT THE VEHICLE COMPUTER... Read more