Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: May 29, 2011
PURCHASED 99 HONDA ACCORD V6 IN 2007. ONE OWNER CAR. IM SECOND OWNER. ALL MAINTENANCE DONE ON SCHEDULE. ON 5/29/11 TRANSMISSION FAILED. I CALLED HONDA THEY SAID "WE KNOW ABOUT THE SITUATION AND WE'RE INVESTIGATING THE ISSUE. WE'RE NOT GOING TO DO ANYTHING ABOUT YOUR TRANSMISSION. I HAVE TAKEN GOOD CARE OF MY ACCORD V6. THE TRANSMISSION SHOULD NOT HAVE FAILED. I WAS STRANDED ON THE INTERSTATE WITH ... Read more
Incident date: May 15, 2011
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE KEYS WOULD NOT TURNOVER IN THE IGNITION TO START THE VEHICLE. THE CONTACT WOULD ATTEMPT TO START THE VEHICLE BY WIGGLING THE KEYS IN THE IGNITION FOR APPROXIMATELY TWENTY MINUTES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WAS A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NU... Read more
Incident date: May 20, 2011
MY 18 YEAR OLD HAS A 2001 RAVE 4 THE MECHANIC SAYS THAT THE ECU HAS TRASHED THE TRANSMISSION SO NOW SHE NEEDS BOTH TO BE REPLACED. I HAVE FOUND MANY COMPLAINTS ON LINE ABOUT THIS PROBLEM AND MOST LIKELY NOT MANY PEOPLE KNOW TO CONTACT THIS AGENCY OR THIS WOULD HAVE BEEN ADDRESSED BY NOW. PLEASE REFER TO THE TOYOTA SERVICE BULLETIN MARCH 3, 2006. TOYOTA IS AWARE OF THE ISSUE! THIS PROBLEM HAS THE P... Read more
Incident date: Jun 6, 2011
WHILE NORMAL DRIVING THROUGH TOWN/HIGHWAY THE CAR WILL SLIP INTO NEUTRAL AND CEASE TO ACCELERATE. WHICH CAUSES A HIGH RISK MANEUVER TO AVOID TRAFFIC ACCIDENTS. *TR
Incident date: Jun 4, 2011
OUR CAR WAS NOT ABLE TO BE SHIFTED OUT OF GEAR. THE CAR WOULD MOVE WHILE THE TRANSMISSION LEVER WAS PLACED IN PARK. THE CAR REMAINED IN DRIVE. THE SAME THING HAPPENED 2 DAYS LATER BUT THE CAR REMAINED IN REVERSE EVEN THOUGH THE SHIFT LEVER INDICATED IT WAS IN PARK. I WAS TOLD BY MY DEALER THE SHIFT CABLE BROKE AND I'M NOT RESPONSIBLE FOR A $460 REPAIR BILL. *TR
Incident date: Jun 5, 2011
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE GEAR SHIFTER WAS INADVERTENTLY KNOCKED INTO REVERSE FROM DRIVE. THE CONTACT SWIFTLY SHIFTED BACK TO DRIVE AND WHILE MOVING FROM THE ROADWAY. THE FAILURE AND CURRENT MILEAGE WAS 72,000. UPDATED 07/28/11*LJ SMOKE EMITTED FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE TOYOTA DEALERSHIP AND THEY OFFERED NO REPAIRS... Read more
Incident date: May 31, 2011
WE OWN A 2003 SATURN VUE THAT HAS 86,013 MILES ON IT. WE PURCHASED THE VEHICLE NEW AT THE LOCAL SATURN DEALERSHIP. ON MAY 31, 2011 WHILE WE WERE ON THE HIGHWAY OUR CAR WOULD NOT GO OVER 10 MPH. WE TOOK IT INTO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THE VTI TRANSMISSION WAS OUT. *TR
CHEVROLET
TRAILBLAZER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 8, 2011
Incident date: Jun 2, 2011
PULLING OUT ON THE ROAD BEFORE ONCOMING TRAFFIC AND ACCELERATED NORMAL. THE VEHICLE TRAVELED ABOUT 10 TO 20 YDS WHEN THE ENGINE RPM DRASTICALLY INCREASED LIKE THE VEHICLE WENT INTO NEUTRAL, BUT THE TRANSMISSION WAS IN D. IT HAPPENED SO QUICKLY AND BEFORE I COULD LET MY FOOT OFF THE ACCELERATOR A VERY LOUD BANG OCCURRED IN THE DRIVELINE. I IMMEDIATELY LET OFF THE ACCELERATOR AND BEGAN PULLING OUT... Read more
Incident date: Jun 7, 2011
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE ODOMETER BEGAN TO FLASH AND THE VEHICLE BEGAN TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.
Incident date: Jun 1, 2011
2010 FORD FUSION. CONSUMER STATES ISSUES WITH FORD'S G SPEED AUTO TRANS FOUND IN FUSION 2010 MODEL *TGW THE CONSUMER STATED THE TRANSMISSION POPPED OUT OF GEAR ON FOUR OCCASIONS WHILE DRIVING ON THE FREEWAY. THERE WAS ALSO A BEARING NOISE COMING FROM THE VEHICLE AND A THROTTLE HESITATION WHICH THE DEALER COULDN'T IDENTIFY. *JB
Incident date: Aug 11, 2010
WELL BASICALLY I BOUGHT MY 97AUTOMATIC PRELUDE, AND NOT MORE THAN A MONTH LATER OF HAVING THE CAR THE TRANSMISSION STARTED TO MALFUNCTION. BASICALLY IT WOULD SOUND LIKE A SCREW DRIVER WAS BEING FORCED INTO THE GEARS OR SOMETHING. ON TOP OF THAT IT WAS REVVING RIDICULOUSLY HIGH AND NOT MOVING ANYWHERE. MY FOURTH GEAR WAS GONE THEY CHECK ENGINE LIGHT IS ON. NOT TO MENTION WHEN THE PROBLEM WAS ADDRES... Read more
Incident date: Feb 11, 2011
I HAVE AN 07 FORD FUSION, I AM THE ORIGINAL OWNER AND BOUGHT THE CAR WITH ZERO MILES IN 06. RECENTLY MY TRANSMISSION STARTED SLIPPING AND I NOTICED THAT THE RPM'S GO UP SO HIGH THEN YOU FEEL LIKE AN IMPACT WHICH IS WHEN THE CAR CHANGES GEARS. I ALMOST GOT REAR-ENDED DUE TO THIS PROBLEM. AFTER DOING SOME RESEARCH ONLINE I HAVE NOTICED THAT MANY FORD OWNERS HAVE THE SAME PROBLEM. I HAVE CALLED FORD... Read more
Incident date: May 11, 2011
TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT STATED THAT THE VEHICLE BEGAN JERKING ABNORMALLY WHILE DRIVING 35 MPH. THE ENGINE WAS SHUT OFF AND THE FAILURE DID NOT PERSIST WHEN RESTARTED. THE VEHICLE WAS THEN DRIVEN TO A LOCAL MECHANIC SHOP WHO RAN A DIAGNOSTIC TEST AND PERFORMED A ROAD TEST ON THE VEHICLE. THE MECHANIC CONCLUDED THAT THE TRANSMISSION WOULD NEED REPLACING. THE TRANSM... Read more
Incident date: Sep 3, 2010
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT WAS DRIVING 40 MPH WHEN THE TRANSMISSION BEGAN TO SLIP OUT OF GEAR WITH SEVERE HESITATION AND A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE TRANSMISSION WAS FAULTY. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT AND THEY REFUSED TO A... Read more
Incident date: May 21, 2011
I RECENTLY PURCHASED A 2005 MERCURY MONTEREY MINI-VAN WITH 45,000 MILES. IT NOW HAS 47500 MILES AND I HAVE BEEN TOLD IT NEEDS A TORQUE CONVERTER TO REPAIR THE TRANSMISSION. I WAS DRIVING AT APPROX 35 MILES PER HOUR WHEN THE VAN COMPLETELY LOST FORWARD MOTION. THE ENGINE WAS RUNNING, THERE WASN'T ANY NOISE, SERVICE LIGHTS OR FLUID LEAKAGE. THE CAR SIMPLY HAD NO GEARS. WE HAD NO PRIOR WARNING, ... Read more
VOLKSWAGEN
JETTA
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 7, 2011
Incident date: Jun 1, 2011
I PURCHASED A 2005 NEW JETTA AUTOMATIC TRANSMISSION IN JULY OF 2010. IT CURRENTLY HAS 72,000 MILES. 3 ISSUES. ONE, WHEN THE CAR IS FIRST STARTED UP, A CLANGING NOISE OCCURS AND LASTS FOR APPROX 30 SECONDS, THEN IT SOUNDS LIKE A VENT CLOSES AND THE SOUND GOES AWAY. TWO, THE RIGHT FRONT HEADLIGHT WILL NOT TURN OFF SOMETIMES WHEN I PULL ALONG SIDE A CURB. I HAVE TO RESTART THE CAR, BACK THE CAR ... Read more
Incident date: Mar 7, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY JERK WHEN SHIFTING GEARS. THE FAILURE OCCURRED SPORADICALLY WHEN DRIVING AT VARIOUS SPEEDS. AN AUTHORIZED DEALER WAS NOTIFIEDOF THE FAILURE AND THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 86,000. THE VIN WAS... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2008 NISSAN ROGUE. WHILE DRIVING AT ANY SPEED, THE CONTACT NOTICED THAT THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. HE ALSO NOTICED SUDDEN DECELERATION OR NO ACCELERATION AT ALL. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 32,000. THE FAILURE MILEAGE WAS 32,000.
Incident date: Sep 2, 2010
WHEN THE ENGINE IS WARN AND YOU SHIFT FROM PARK TO DRIVE OR REVERSE THE CAR JERKS REALLY HARD BEFORE IT GOES TO THE DESIRED GEAR. ONCE IT PICKS UP YOU WILL FEEL A JERK WHILE DRIVING ESPECIALLY WHEN YOU ARE SLOWING DOWN FROM HIGH SPEED TO A STOP. IT REALLY JERKS AROUND 2ND AND 3RD SHIFTING, PICKING UP OR SLOWING DOWN. DURING DRIVING WHEN YOU DEPRESS THE ACCELERATOR, IT DOES NOT PICK UP RIGHT AWAY ... Read more
Incident date: May 17, 2010
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE SEEMED TO HESITATE RANDOMLY WHEN ACCELERATING FROM A STOP LIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE PROBLEM GENERATED FROM THE TRANSMISSION AND REFERRED TO IT AS A PHANTOM SHIFT. THE DEALER STATED THEY WOULD HAVE TO PULL THE TRANSMISSION APART TO MAKE THE REPAIR. THE FAILURE MILEAGE WAS 75,000 AN... Read more
Incident date: Mar 7, 2010
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR LT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS HE NOTICED THAT THE FRONT END OF THE VEHICLE WOULD EXHIBIT A CLUNKING NOISE AND SWAY FROM SIDE TO SIDE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT HE NEEDED TO REPLACE THE BEARINGS, HUBS, RIMS, THE BRAKE SYSTEM, AND THE TRANSMISSION SENSOR. THE VEHICLE WAS REPAIRED FOR ALL OF ... Read more
Incident date: Jun 3, 2010
TRANSMISSION FAILURE. *TR
Incident date: May 25, 2011
THE CAR MAKES A GRINDING AND KNOCKING NOISE WHEN I ACCELERATE GENTLY AND COAST AT LOW SPEEDS UP TO 15 MPH IN 1ST GEAR. IT DOESN'T MAKE THE KNOCKING NOISE WHEN I ACCELERATE HARD NOR DOES IT MAKE THIS SOUND WHEN IM CRUISING ABOVE 15 MPH AND GIVE IT GAS. I AM CONCERNED THAT THE TRANSMISSION MAY GO OUT AND CAUSE AN ACCIDENT. *TR
Incident date: Jan 1, 2010
2004 NISSAN - TRANSMISSION PROBLEMS, CAR JERKS TERRIBLY BETWEEN ALL GEARS, JERKS WHEN PUT IN REVERSE AT TIMES HAS LOST ALL POWER WHILE DRIVING. MANY, MANY HAVE THE SAME COMPLAINT. THIS IS A DANGER AND NISSAN NEEDS TO RECALL AND FIX THIS PROBLEM. *TR
Incident date: May 28, 2011
CAR LOST POWER DUE TO PROBLEM WITH TRANSMISSION. CAR HAS 120,000 MILES AND NEW TRANSMISSION WAS ALSO REQUIRED AT 55,000 IN 2000. BMW 3 SERIES TRANSMISSIONS SEEM TO BE DEFECTIVE. THERE ARE NUMEROUS COMPLAINTS OF TRANSMISSIONS SUDDENLY FAILING IN 3 SERIES. *TR
Incident date: Jun 6, 2011
VEHICLE SURGES WITHOUT DRIVER'S FOOT ON THE ACCELERATOR. ENGINE REVS AND VEHICLE LURCHES FORWARD UNTIL BRAKES APPLIED AT WHICH TIME ENGINE MAY DIE. A WARNING LIGHT MAY OR MAY NOT ILLUMINATE ON THE DASHBOARD AS A "WRENCH" SYMBOL. WHEN THE IGNITION IS TURNED OFF AND RESTARTED, THE WARNING LIGHT DESIGNATED BY A "WRENCH" SYMBOL GOES OUT. *TR
VOLKSWAGEN
EOS
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 6, 2011
Incident date: Jun 6, 2006
2007 VOLKSWAGEN EOS WITH AUTOMATIC DSG TRANSMISSION. . HAD JUST EXITED A FREEWAY AND COME TO A STOP AT A TRAFFIC LIGHT. WHEN I TRIED TO ACCELERATE WHEN LIGHT TUNED GREEN, CAR WOULD NOT SHIFT INTO HIGHER GEARS SO COULD ONLY GO ABOUT 20-30 MPH. PULLED INTO PARKING LOT, PARKED, AND SHUT OFF ENGINE. UPON RESTART, COULD NOT GET CAR INTO REVERSE. HAD TO HAVE TOWED TO DEALERSHIP. VW SERVICE REPRESE... Read more
Incident date: Mar 25, 2011
THIS IS REGARDING MY 2003 SATURN VUE. THE VEHICLE HAS ABOUT 140K MILES ON IT AND THE TRANSMISSION WAS MAKING NOISE AT ABOUT EXACTLY 95K, THE TRANSMISSION FINALLY GAVE OUT WITHOUT NO INDICATION, JUST COASTED OFF THE ROAD UNTIL THE CAR FINALLY CAME TO A STOP. THE CAR ONLY IDLES I HAVE NO GEARS. AFTER I CALLED SATURN TO REPORT THIS, THEY INDICATED TO TAKE IT TO A SATURN DEALERSHIP TO HAVE IT DIAGN... Read more
MERCEDES-BENZ
M-CLASS
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 6, 2011
Incident date: Jun 2, 2011
2006 ML350 TRANSMISSION FAILURE: WHILE EXITING FROM INTERSTATE, I NOTICE THAT THE CAR WAS JERKING/KNOCKING WHEN I WAS SLOWING DOWN. A COUPLE OF MILES ON THE SURFACE STREETS AT 30-40 MPH I NOTICED THAT THE JERKING BECAME WORSE AND FINALLY THE CAR WENT INTO NEUTRAL GEAR WITHOUT ANY POWER DELIVERED TO THE ENGINE. THE CAR STOPPED ON THE MIDDLE OF THE ROAD. LATER THAT EVENING I GOT IT TOWED TO TH... Read more
Incident date: Jun 6, 2011
WHEN ATTEMPTING TO SHIFT TO DRIVE FROM PARK, THE GEAR SHIFT SELECTOR WOULD NOT RESPOND. I WAS ABLE TO SHIFT INTO ALL OTHER GEARS OTHER THAN DRIVE. THE CURRENT AND FAILURE MILEAGE IS 100,000.
Incident date: Jun 4, 2011
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT AT APPROXIMATELY 68,000 MILES THE VEHICLE HAD PROBLEMS WITH THE TRANSMISSION. THE CONTACT WAS TRAVELING 60 MPH ON THE HIGHWAY WHEN THE RPMS STARTED TO INCREASE. THE CONTACT DISENGAGED THE CRUISE CONTROL WHEN THE VEHICLE CAME TO A STOP. THE CONTACT SPOKE TO THE DEALER AND WAS TOLD THAT THE SPLINES WERE STRIPPING ON THE TORQUE CONVER... Read more
Incident date: Apr 3, 2011
TRANSMISSION SLIPPING/JERKING ON MY GMC TERRAIN SUV-SLE MODEL. I HAVE TAKEN IT TO THE DEALER 2TIMES FOR THE SAME PROBLEM. THEY SAY THERE'S NOTHING WRONG, BUT IT'S STILL JERKING, IT'S HAPPEN WHEN THE GEAR SHIFTING (IT'S AN AUTOMATIC) THE CHANGE OVER IS NOT SMOOTH. THE MECHANIC SAYS IT'S DOESN'T HAPPEN WHEN THEY DRIVE IT OF COURSE, BUT THIS DOES NEGATE THE FACT THAT IT IS HAPPENING. PLEASE HAVE SOME... Read more
Incident date: Jun 5, 2011
2006 CHARGER WILL NOT SHIFT OUT OF PARK. APPARENT INTERLOCK FAILURE, RESULTING IN BROKEN PLASTIC PIECE. BASED ON INTERNET SEARCH FOUND THAT CHRYSLER ISSUED A CUSTOMER SATISFACTION NOTIFICATION K39, WHICH ONLY COVERED CERTAIN VEHICLES. IT APPEARS TO BE A VERY BROAD DEFECT. *TR
Incident date: May 6, 2011
TRANSMISSION SLIPS, ROLLS BACKWARDS WHEN ACCELERATING UPHILL, VIBRATION WHEN ACCELERATING FROM STOP, GRINDING/ RATTLING NOISE FROM TRANSMISSION. *TR
SUZUKI
BOULEVARD M109R
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 6, 2011
Incident date: Jun 6, 2009
TL*THE CONTACT OWNS A 2008 SUZUKI BOULEVARD M109R. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SHIFT FROM FIRST TO NEUTRAL GEAR ON ITS OWN. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IN SECOND GEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Incident date: Sep 17, 2009
TL*THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THE TRANSMISSION WAS SLIPPING. THE VEHICLE WAS DRIVEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE FUEL PUMP AND THE ABS BRAKE SENSOR WERE RELATED TO THE FAILURE. ALL OF THE WARNING LIGHTS ILLUMINATED AND THE VEHICLE WAS REPAIRED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED REGARDING THE FAILURE BUT OFF... Read more
Incident date: May 18, 2011
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING THE VEHICLE FAILED TO ACCELERATE. THE VIT TRANSMISSION FAILED AND THE DEALER STATED THAT IT COULD BE REPLACED; HOWEVER, IT MAY OR MAY NOT LAST BEYOND 20,000 MILES. THE DEALER GUARANTEED THE REPAIR FOR ONE YEAR OR 12,000 MILES WITH EXCEEDS THE CONTACTS COMMUTE. THE MANUFACTURER ADVISED THE CONTACT THAT THEY WOULD GIVE HER $5,... Read more
Incident date: May 1, 2010
WHEN ACCELERATING, THE 6 SPEED AUTOMATIC TRANSMISSION DOES NOT ENGAGE AND HAVE ALMOST BEEN HIT TWICE FROM BEHIND WHEN MERGING ONTO HIGHWAY. *TR
Incident date: May 29, 2011
TL*THE CONTACT OWNS A 2001 TOYOTA RAV4. WHILE THE CONTACT WAS DRIVING 35 MPH, THE ENGINE WARNING LIGHT ILLUMINATED, AND THE TRANSMISSION BEGAN TO EXHIBIT SEVERE HESITATION IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND CONFIRMED THAT THE TRANSMISSION, ECM MODULE AND A FAULTY TRANS AXLE NEEDED TO BE REPLACED. THE CONTACT DISCOVERED THERE WAS A PRIOR V... Read more
Incident date: May 10, 2011
TRANSMISSION ISSUES. AFTER 65,000 MILES 2005 NISSAN MAXIMA JERKS BETWEEN LOW GEARS SHIFTS AND SLIPS FREQUENTLY DURING NORMAL DRIVING. A TRANSMISSION FLUSH HAS BEEN DONE ON THIS VEHICLE AS RECOMMENDED BY NISSAN SERVICE STAFF HOWEVER ISSUES CONTINUE. *TR
Incident date: Jun 5, 2011
2003 MAZDA6 6.0 ATX - CAR SUDDENLY LOSES POWER WHILE ACCELERATING. THE ENGINE REVS BUT NO POWER TO WHEELS. I HAVE CONTACTED LOCAL DEALER WITHOUT ANY RESOLUTION TO WHY THIS IS OCCURRING. UPON A BRIEF INTERNET SEARCH I FIND THIS IS NOT AN ISOLATED CASE. I HAVE NOTICED IT HAPPENS MORE OFTEN WITH AC UNIT ON. *TR
Incident date: May 26, 2011
HONDA TRANSMISSION PROBLEM. WHEN THE VEHICLE SWITCH FROM 2ND GEAR TO 3RD GEAR, THE VEHICLE ACCELERATE TO HIGH RPM BUT DOESN'T MOVE ENOUGH CAUSING GO SLOW FOR A WHILE. NOT ANY RESPONSIBLE ANSWER FROM HONDA. *TR
Incident date: Aug 14, 2010
TRANSMISSION PROBLEM,FAILURE AND SLIPING,OF MY FORD EXPLORER 1999... *TR
Incident date: Jun 5, 2011
DANGEROUS PERFORMANCE ON 2010 NISSAN ALTIMA. AFTER DRIVING OVER 2 HOURS AT HIGHWAY SPEED, I HAD TO STOP FOR TRAFFIC. I TRIED TO ACCELERATE FOLLOWING THE STOP AND THE CAR WOULD NOT ACCELERATE. I HAD TO DEPRESS THE ACCELERATOR ALMOST TO THE FLOOR AND THEN IT MOVED GRADUALLY AND THEN QUICKLY PICKED UP SPEED. THIS HAPPENED SEVERAL TIMES ON THE TRIP AFTER EXTENDED DRIVING TIME. *TR
Incident date: Jun 4, 2011
MY VEHICLE DOES NOT RESPOND TO DEPRESSION OF THE GAS PEDAL. IT DOES THIS SPONTANEOUSLY, WHICH IS DANGEROUS WHEN MAKING A LEFT HAND TURN THROUGH AN INTERSECTION WITH ONCOMING TRAFFIC. I TOOK MY CAR TO A RESTAURANT LAST NIGHT AND WHEN WE LEFT TO COME HOME THE VEHICLE WOULD NOT TRAVEL AT SPEEDS OVER 10MPH. WE HAD TO TURN THE VEHICLE OFF AND BACK ON AT ALL STOP SIGNS/LIGHTS IN ORDER FOR IT TO GO AT AL... Read more
Incident date: May 10, 2011
I HAVE A 2008 SATURN AURA. CAR FAILS TO ENGAGE IN PARK 75% OF THE TIME, ESPECIALLY WHEN THE TRANSMISSION IS HOT. DOES NOT ALLOW CAR TO AUTO-UNLOCK, NOT BE ABLE TO BE RESTARTED UNLESS SHIFTED TO NEUTRAL, CAUSES CAR TO ROLL UNLESS EMERGENCY BRAKE IS ENGAGED........DEALER CLAIMS SHIFTER CABLE IS CRACKED AND IS CHARGING $360 TO REPLACE.......I NOTICED A RECALL FOR ALMOST THIS EXACT SAME PROBLEM ON THE... Read more
Incident date: Jun 3, 2011
WE ARE THE OWNERS OF A 2004 MERCURY MONTEREY WITH JUST OVER 64,000 MILES ON IT. I WAS SHOCKED WHEN MY WIFE CALLED ME ON THE EVENING OF JUNE 3RD, 2011 AND TOLD ME THAT SHE HAD GOTTEN INTO THE VAN, STARTED IT AND TRIED TO GO IN REVERSE AND THE VAN WOULDN'T MOVE. SHE THEN PUT IT INTO "DRIVE" AND IT SEEMED TO WORK FINE FOR A FEW MINUTES AND THEN IT MADE AN AWFUL CLUNKING SOUND A FEW TIMES AND LOST P... Read more
Incident date: Jun 4, 2004
2009 FORD FLEX TRANSMISSION SLIPPING ALMOST CAUSING ACCIDENT. *TR
Incident date: Jun 1, 2011
AS YOU REMEMBER, WE ALL SPENT ABOUT SIX MONTHS THIS PAST SUMMER FIGURING OUT WHY OUR E46 M3 SMG'S WERE RANDOMLY THROWING ON THE TRANSMISSION CHECK LIGHT AND RANDOMLY CYCLING INTO NEUTRAL FOR AROUND 6-15 SECONDS, DISPLAYING A CONSTANT "0" DURING AN UP OR DOWNSHIFT IN HOT AND/OR HUMID WEATHER. WE DETERMINED AFTER PLENTY OF RESEARCH AND PHYSICALLY REMOVING THE SMG'S HYDRAULIC CONTROL UNIT(HCU), AND C... Read more
Incident date: Apr 23, 2011
I BOUGHT 2011 HONDA PILOT EX-L RES AT THE END OF APRIL, 2011. I NOTICED THERE WAS A PINK COLOR OIL LEAK (3" SIZE) ON MY GARAGE FLOOR ON THE FIRST DAY AFTER ABOUT 60 MILE DRIVE. AFTER THEN, IT KEPT LEAKING EVERY TIME AFTER RUNNING THE CAR. I HAVE HONDA DEALER CHECKED IT YESTERDAY. I WAS TOLD THAT WAS THE TRANSMISSION FLUID LEAK. I WAS SHOCKED WHEN I HEARD THIS. IT IS A BRAND NEW CAR AND TRANSMISSIO... Read more