Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 1, 2011
TRANSMISSION HAS BEEN STARTING TO LURCH, HESITATE, AND THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND OFF AND NOBODY HAS BEEN ABLE TO PIN POINT HE PROBLEM - WE HAVE HAD IT CHECKED SEVERAL TIMES BUT NO ONE CAN AGREE ON THE PROBLEM. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE FIXED IMMEDIATELY. WE HAVE RECEIVED NO COMMUNICATION FROM HONDA ON THIS ISSUE AND HAVE HEARD NOTHING ON T HE NEWS - WE DO N... Read more
CHEVROLET
TRAILBLAZER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 11, 2011
Incident date: Jun 10, 2011
ACCELERATION SLUGGISH AT FIRST. THEN THE RPM'S WOULD INCREASE WITHOUT ANY ACCELERATION. FINALLY, WOULD NOT SHIFT OUT OF 2ND GEAR AND IF WENT ABOVE 30 THE RPM'S WOULD INCREASE WITHOUT ANYMORE POWER TO THE WHEELS. FOUND A TRANSMISSION HOSE BLOWN ALSO. *TR
Incident date: Jun 9, 2011
SUZUKI FORENZA 2008 TRANSMISSION PROBLEMS WITH 34000 MILES AND THE DEALER SAYS I HAVE TO CHANGE THE TRANSMISSION AND THE WARRANTY DOES NOT COVER REPAIR,THEY TOLD ME THAT HAVE THREE CHOICES :NEW CAR,NEW TRANSMISSION FOR $4000 DOLLARS OR 1600 DOLLARS TO REPAIR IT. IS JUST THAT? *TR
Incident date: Jun 4, 2011
WE HAVE A 2001 HONDA ODYSSEY EX. AT 67,000 MILES, WHILE STILL UNDER WARRANTY, I NOTICED THAT IT SEEMED TO BE SLOW AT SHIFTING GEARS AFTER SLOWING DOWN. I TOOK IT TO THE DEALER AND HE SAID THAT THIS WAS NORMAL. NOW AT 101,000, THE ENGINE LIGHT CAME ON AND THE SLOW SHIFTING SUDDENLY GOT DRAMATICALLY WORSE, WITH THE ENGINE REVVING UP BEFORE JERKING THE CAR AS THE TRANSMISSION FINALLY SHIFTS GEARS. NO... Read more
Incident date: Jun 10, 2011
2003 VOLVO XC70 TRANSMISSION FAILURE IN CAR WITH 100,000K MILES. *TR
Incident date: Jun 9, 2011
I HAVE A MERCURY MONTEREY WHICH NEARLY GOT MY WIFE AND I KILLED BY A REAR-END COLLISION. IT JUST ALL OF A SUDDEN DIED NO POWER NOTHING JUST LIKE ALL THESE OTHER COMPLAINTS OF TRANSMISSIONS MALFUNCTIONS. I AM ON SOCIAL SECURITY AND NEED MY VEHICLE I STOPPED MY DAUGHTER IN LAW FROM DRIVING IT SHE HAS 4 CHILDREN AND HER SOME WHERE LOSING POWER WITH THOSE CHILDREN IS NOT A GOOD THING I WILL GO VISIT ... Read more
Incident date: Mar 31, 2011
NO WARNING LEADING TO FAILURE, VEHICLE JUST COMPLETELY LOST THE ABILITY TO POWER THE TIRES. TRANSMISSION COMPLETELY FAILED WITH NO WARNING, ENGINE REVS, BUT NO POWER TO THE TIRES TO MOVE THE VEHICLE. SUDDEN LOSS OF POWER ON A VERY WELL TRAVELED ROAD RT 4 IN AUBURN ME HAD TO PUSH THE VEHICLE ACROSS 3 LANES OF TRAFFIC TO GET IT TO SAFETY THIS IS A MAJOR SAFETY CONCERN. RESEARCH INDICATES THAT THIS I... Read more
TOYOTA
HIGHLANDER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 11, 2011
Incident date: Jun 5, 2011
CAR HESITATES AND SUDDENLY SURGES FORWARD. THE IS THE 2ND TIME THIS HAS OCCURRED IN THE PAST 3 MONTHS. THE FIRST TIME WAS NEAR MY GARAGE AND FORTUNATELY THE CAR ONLY TRAVELED SEVERAL FEET FORWARD BEFORE HITTING THE CORNER OF THE GARAGE AND COMING TO A STOP. LAST SUNDAY, I WAS LEAVING A PARKING LOT. I WAS TURNING LEFT WHEN THE CAR HESITATED AND SUDDENLY SURGED FORWARD AT A RAPID SPEED. BEFORE ... Read more
Crash
1 injured
Incident date: Jun 10, 2011
MY DAUGHTER WAS DRIVING HER 1999 LEXUS RX300 TO WORK WHEN, IN HEAVY TRAFFIC, THE TRANSMISSION COMPLETELY DISENGAGED ALMOST CAUSING HER TO HAVE AN ACCIDENT. SEVERAL CARS ALMOST HIT HER WHILE SHE TRIED TO NAVIGATE THE CAR OFF THE ROADWAY TO A SAFE PLACE. CARRIED THE CAR TO THE LOCAL TOYOTA DEALER (THERE IS NO LOCAL LEXUS DEALER HERE) AND WAS TOLD THE TRANSMISSION WOULD NEED TO BE REPLACED AND THE ... Read more
Incident date: Feb 20, 2011
I HAVE 2001 HONDA CIVIC EX, AND AUTOMATIC TRANSMISSION GOT BROKEN DOWN. I HAD TO REPLACE WHOLE TRANSMISSION SYSTEM. *TR
Incident date: May 1, 2011
2004 NISSAN MAXIMA TRANSMISSION FAILURE. THE TRANSMISSION JERKS WHEN SHIFTING FROM 1 TO 2ND GEAR AND IT JERKS WHEN SHIFTING FROM 1ST GEAR TO 2ND. IT JERKS WHILE DRIVING AND IT GETS STUCK. IT GOT STUCK WHILE I WAS DRIVING UP A PARKING GARAGE RAMP AND IT WOULD NOT MOVE. WHEN I LET GO OF THE GAS IT BACKED UP ON ITS OWN AND I AM GRATEFUL THE CAR BEHIND ME HAD ALREADY MOVED BACK OR IT WOULD OF CAUSED A... Read more
Incident date: May 20, 2011
TL*THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS WITH THE VEHICLE JERKING VIOLENTLY. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND SHUT OFF THE ENGINE. UPON RESTART, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE TRANSMISSION WOULD NEED TO BE REPLACED.... Read more
Incident date: Jun 1, 2011
DRIVING IN THE FAR LEFT LANE OF I-75 AT APPROXIMATELY 70 MPH WHEN THE ENGINE RPM'S ROSE AND I HAD TO COAST ACROSS TWO LANES OF TRAFFIC TO THE RIGHT SHOULDER OF I-L75. MY TRANSMISSION HAD WENT OUT. I COULD PUT THE TRANSMISSION IN GEAR BUT IT WOULD NOT ENGAGE. I COULD HAVE BEEN INJURED OR COULD HAVE INJURED SOMEONE ELSE. THE TRANSMISSION WENT OUT WITHOUT ANY KIND OF WARNING. AT THIS TIME I HA... Read more
VOLKSWAGEN
JETTA
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 10, 2011
Incident date: May 15, 2011
TL*THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA SPORTSWAGEN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH FROM A COMPLETE STOP THE TRANSMISSION EXHIBITED A DELAYED RESPONSE AND BEGAN SLIPPING INTO A HIGHER GEAR WITH HESITATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE F... Read more
Incident date: Jun 9, 2011
BOUGHT MY ODYSSEY USED, CERTIFIED WITH THE 7YR/100K MI WARRANTY FROM A HONDA DEALERSHIP IN ALEXANDRIA, VA IN MAY 2006 WITH LESS THAN 20,000 MILES ON IT. HAVE HAD IT SERVICED BY MY LOCAL HONDA DEALERSHIP EXCLUSIVELY SINCE PURCHASING. LESS THAN 24 HOURS AGO (AT ABOUT 99000 MILES), I EXPERIENCED MY FIRST ODD EXPERIENCE WITH SHIFTING UP/DOWN WHILE AT EXPRESSWAY AND FREEWAY SPEEDS. I RETURNED HOME WIT... Read more
Incident date: Apr 15, 2009
TL*THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE BEGAN TO JERK BACK AND FORTH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIRS. THE VEHICLE WAS TAKEN TO AN AUTO SHOP WHERE THE TECHNICIANS STATED THE TRANSMISSION NEEDED TO BE REPLACED A SECOND TIME. THE TECHNI... Read more
Incident date: Jun 9, 2011
TL*THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. UPDATED 07/20/11*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT COME OUT OF PARK. A RECALL WAS ISSUED FOR A DEFECTIVE PART WITHIN THE TRANSMISSION. THE PART WAS ... Read more
Incident date: Jun 10, 2011
TL*THE CONTACT OWNS A 2007 DODGE CHARGER. THE CONTACT STATED THAT THE GEAR SHIFT REMAINED IN PARK AND SHE WAS UNABLE TO SHIFT INTO ANY OTHER GEAR. THE DEALER DID NOT OFFER THE CONTACT ANY ASSISTANCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Incident date: Jun 1, 2011
BOTH CHECK ENGINE LIGHT AND TCS ARE ON. WHEN I PRESSED ACCELERATOR, ENGINE IS RAISING BUT TRANSMISSION IS SLIPPING - GEARS ARE SLIPPING. I TOOK MY VEHICLE TO DEALER. THEY ASKED ME $3800 FOR NEW TRANSMISSION + $1200 FOR LABOUR + TAX. I HAVE ONLY 108K MILES. STILL UNDER 109K MILES WARRANTY. SINCE IT IS BEYOND THE 93 MONTHS WARRANTY, AMERICAN HONDA OR DEALER ARE NOT WILLING TO DO ANY HELP EVEN THOUGH... Read more
Incident date: May 5, 2011
MY 2006 MAXIMA STARTED HAVING TRANSMISSIONS PROBLEMS ABOUT 1MONTH AGO ; MY WIFE COMPLAINED THAT THE CAR WAS JERKING HARD WHEN SHE SLOW DOWN AND STARTED BACK DRIVING; I TOOK IT THE SHOP THEY SAID MY MOTOR MOUNT NEEDED TO BE REPLACED, SO THEY REPLACED IT, DID NOT HELP AT ALL; TOOK THE CAR BACK TO THE SHOP AN THEY SAID IT WAS THE TRANSMISSION AND NISSAN HAD ALOT OF PROBLEMS WITH THIS 2006 MAXIMA. *... Read more
Incident date: May 20, 2011
POPPING IN FRONT END WHEN TURNING OR HITTING BUMPS. THE POPPING SOUND WAS OFTEN. HAD NEW TIRES PUT ON, AND WHEN I TOOK IT IN TO HAVE FRONT END ALIGNED. FORD TECH. SAID FRONT SPRINGS WERE BROKE. WAS AN EST. OF $1200.00 ON IT CAN'T AFFORD. THIS WAS 5/20/2011. CONTACTED MFR ABOUT THE RECALL THAT WAS ISSUED ON THIS PART 7/12/2001. WAS TOLD THERE WAS NOTHING THEY COULD DO, BECAUSE OF A TIME LIMIT. ... Read more
Incident date: Jun 10, 2010
TL*THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT STATED THE VEHICLE STARTED CHANGING GEARS AND BEGAN TO JERK WITH FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE TRANSMISSION FAILED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 07/20/11*LJ UPDATED 08/01/11
Incident date: Jun 9, 2011
AUTOMATIC TRANSMISSION SHIFTING IS UNPREDICTABLE. 1-2 AND 2-3 GEAR SHIFT WILL REV AT HIGH RPM AND SLAM INTO GEAR. MERGING INTO TRAFFIC OR AT ANY INTERSECTION WHERE CROSS TRAFFIC DOES NOT STOP IS VERY DANGEROUS AS ACCELERATION IS NON-EXISTENT UNTIL IT SLAMS HARD INTO GEAR. THE CAR HAS DONE THIS FROM 1ST WEEK OF OWNERSHIP. BESIDES SAFETY ISSUE, THE TRANSMISSION AT THIS RATE WILL NOT LAST LONG. ... Read more
Incident date: Jun 9, 2011
TORQUE CONVERTER/ TRANSMISSION FAILED WITH 104,800 MILES ON 12-YEAR OLD VEHICLE DESPITE BEING DRIVEN PRIMARILY ON THE HIGHWAY AND BEING METICULOUSLY MAINTAINED. HONDA'S EXTENDED WARRANTY (OFFERED AS SETTLEMENT OF A CLASS ACTION SUIT) ENDED AFTER 7 YEARS DESPITE LOW MILEAGE. *TR
Incident date: Jun 4, 2011
2005 FORD F150 TRUCK 4X4 AUTO TRANSMISSION EXPERIENCED MECHANICAL FAILURE WITH NO WARNING. LOST FORWARD LOW GEARS. ONLY HAS 57K MILES. TRUCK WAS ALWAYS DEALERSHIP SERVICED AND MAINTAINED AS RECOMMENDED. NO HARSH WEATHER CONDITIONS EXPERIENCED. NO HEAVY TOWING DONE. REPLACED WITH REBUILT TRANSMISSION. OLD PART WILL BE MADE AVAILABLE. *TR
Incident date: Jun 5, 2011
TL*THE CONTACT OWNS A 2001 ACURA MDS. THE CONTACT STATED WHILE DRIVING 35 MPH THE TRANSMISSION FAILED. THE GEARS LOCKED BETWEEN SECOND AND THIRD GEAR AND BEGAN TO SHIFT AS IF SOMETHING WAS POPPING IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT HE WOULD BE R... Read more
Incident date: Jun 7, 2011
TL*THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THE VEHICLE STOPPED WHEN HE SHIFTED IT INTO PARK. UPON RELEASING HIS FOOT FROM THE BRAKE PEDAL, THE VEHICLE CONTINUED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE CONTACT APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE ... Read more
Incident date: Jun 3, 2011
WHEN I TRY TO ADVANCE SUDDENLY, ACCELERATE OR SOME TIMES IT'S LIKE I'M IN NEUTRAL; AND THIS IS EVERY TIME I USED THE VAN, MY CONCERN IS THAT I CAN CRASH OR SOMEONE COULD HIT ME, I TRYED TO REPAIR IT LAST YEAR THE SAME PROBLEM WITH THE TRANSMISSION BUT IN LESS THAN A YEAR I HAVE THE SAME PROBLEM AGAIN. *TR
Incident date: Jan 4, 2011
TL*THE CONTACT OWNS A 2002 HONDA CIVIC EX. THE CONTACT STATED THAT THE TRANSMISSION WAS SMOKING. THE DEALERSHIP DIAGNOSED THE FAILURE AND TOLD THE CONTACT THAT HE NEEDED TO REPLACE THE TRANSMISSION; THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 190,000 AND THE CURRENT MILEAGE WAS 200,000.
Fire
Incident date: May 3, 2011
2003 HONDA ACCORD WITH ONLY 53,000 MILES. WHILE DRIVING ON THE HIGHWAY APPROXIMATELY 55MPH I ATTEMPTED TO CHANGE THE LINE WHEN MY CAR SUDDENLY AND ABRUPTLY DECELERATED CAUSING DRIVERS BEHIND ME TO BRAKE RAPIDLY AND THIS ALMOST LEAD TO AN ACCIDENT. I WAS IN THE CAR WITH MY WIFE AND 4.5 YEARS OLD SON. IT WAS A HORRIBLE EXPERIENCE. NEXT DAY I TOOK MY CAR TO A DEALER JUST TO FIND OUT THAT I AM GOING T... Read more
Incident date: Jun 8, 2011
EXITING FROM A PARKING GARAGE. AFTER PASSING THROUGH THE PAY LINE, I HEADED DOWN THE EXIT RAMP TOWARD THE STREET. THE VEHICLE REFUSED TO ACCELERATE AS I PUSHED ON THE ACCELERATOR. . IT DID VERY SLOWLY ACCELERATE TO 11 MPH AND THEN STARTED TO DECELERATE. I STOPPED THE CAR ON THE RAMP, TURNED THE ENGINE OFF AND RESTARTED IT. AFTER THAT, EVERYTHING WAS FINE, AND I WAS ABLE TO DRIVE HOME. . IF... Read more
Incident date: Jun 8, 2011
TL*THE CONTACT OWNS A 2007 DODGE CHARGER. THE CONTACT STATED THE GEAR WILL NOT SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT NOTICED NHTSA CAMPAIGN NUMBER, 08V583000 (POWER TRAIN, AUTOMATIC TRANSMISSION LEVER AND LINKAGE:COLUMN SHIFT) BUT THE VIN WAS NOT A PART OF THE RECALL. THE CONTACT STATED THE SAFETY ISSUE COULD POTENTIALLY LEAVE THEM STRANDED. THE FAILURE... Read more
Incident date: Jun 4, 2011
TL*THE CONTACT OWNS A 2003 FORD TAURUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION SUDDENLY FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THERE WAS A FAULTY TORQUE CONVERTER INPUT SHAFT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE FAILURE MILEA... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 9, 2011
Incident date: Mar 15, 2011
TRANSMISSION BEGAN TO SLIP, HAD VEHICLE EXAMINED, PART IN RADIATOR FAILED AND CONTAMINATED TRANSMISSION WITH COOLANT WHICH DAMAGED TRANSMISSION, FLUIDS WERE FLUSHED AND PART IN RADIATOR BYPASSED HOWEVER TRANSMISSION WAS NOT SAVED FAILED IMMEDIATELY AFTERWARDS WHILE BEING DRIVEN AND ALMOST CAUSED ACCIDENT WHILE MY WIFE AND CHILDREN WERE IN VEHICLE. *TR
VOLKSWAGEN
GTI
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 9, 2011
Incident date: Jun 7, 2011
I DRIVE A 2007 VW GTI WITH AN AUTOMATIC TRANSMISSION AND THE "MECHATRONIC" UNIT LOCATED WITHIN THE TRANSMISSION IS BAD AND WILL COST UPWARDS OF $2000.00 TO HAVE IT REPLACED. THE CAR HAS 122,000 MILES ON IT. NOTHING LAST FOREVER AND I EXPECT CERTAIN FAILURES OVER TIME. HOWEVER, THE NATURE OF THE FAILURE IS A CONCERN WITH THIS UNIT AS, AT LEAST IN MY CASE, THE TRANSMISSION DOWNSHIFTED TO FIRST GE... Read more
Incident date: Sep 23, 2010
WHEN ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT THE CAR WOULD NOT MOVE. THE ENGINE REVVED UP BUT THE CAR DID NOT MOVE. THE CAR BLOCKED TRAFFIC UNTIL A POLICE OFFICER ARRIVED AND PUSHED THE CAR TO THE SIDE OF THE ROAD. FORTUNATELY THIS INCIDENT DID NOT CAUSE AN ACCIDENT. THE CARE WAS TOWED TO A FORD DEALERSHIP WHERE THE TRANSMISSION/TORQUE CONVERTER WAS REPLACED AT SUBSTANTIAL COST. *TR
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 9, 2011
Incident date: Jun 5, 2011
I OWN A 2006 FORD 500. CVT TRANSMISSION. 114,000 MILES . 3 WEEKS AGO, I NOTICED A SURGING ON OCCASIONS . FELT LIKE IT NEEDED TUNE UP. AFTER TUNEUP THE SURGING CONTINUED.MY MECHANIC SAID TO TAKE IT TO A FORD DEALER , HAVE IT CHECKED OUT. WHEN I DID , WAS TOLD BY THE SERVICE MANAGER THAT I NEEDED A NEW TRANSMISSION SLIPPING ON CONES IN TRANSMISSION, COST $5600.. SAID COULD NOT REBUILD TRANSMISSIO... Read more
Incident date: Apr 10, 2011
I BOUGHT A USED 2004 NISSAN MAXIMA SE AND I'M HAVING PROBLEMS THE JERKING, THRUSTING FORWARD AND THE BAD DOWN SHIFTING. I TOOK THE CAR TO THE NISSAN DEALERSHIP ACT LIKE THEY NEVER HEARD OF A PROBLEM BEFORE AND THEY SAID THE TRANSMISSION NEEDED A FLUSH ($200), SO I DID, IT CONTINUED KICKING. I TOOK IT BACK TO NISSAN THEY DROVE IT AND TOLD ME IT NEED MOTOR MOUNTS ($2,000), I GOT THE MOTOR MOUNTS REP... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 8, 2011
Incident date: Apr 1, 2010
TL* THE CONTACT OWNS 2005 NISSAN PATHFINDER. THE CONTACT STATED THAT THE VEHICLE TRANSMISSION AND RADIATOR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION COOLANT HAD LEAKED INTO THE RADIATOR AND THE RADIATOR FLUID LEAKED INTO THE TRANSMISSION. AS A RESULT, BOTH THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ... Read more
Incident date: May 15, 2011
2007 FORD EDGE WILL ROLL BACKWARD WHEN ON THE SLIGHTEST INCLINE WHILE VEHICLE IS IN DRIVE. THE VEHICLE WILL NOT STOP ROLLING UNTIL THE BRAKE IS DEPRESSED OR IT SETTLES ON FLAT GROUND. IT ALSO DOES THIS IN REVERSE AND YOU ARE POINTED DOWNHILL. I RECENTLY WAS PARKED IN A DOWNHILL POSITION, RELEASED THE PARK BRAKE, PLACED THE VEHICLE IN REVERSE AND HAD TO SLAM ON THE BRAKES TO STOP THE EDGE FROM SLAM... Read more
Incident date: Jun 6, 2011
HAVING TROUBLE WITH MY 2005 JEEP WRANGLER GOING INTO PARK. *TR
Incident date: May 29, 2011
PURCHASED 99 HONDA ACCORD V6 IN 2007. ONE OWNER CAR. IM SECOND OWNER. ALL MAINTENANCE DONE ON SCHEDULE. ON 5/29/11 TRANSMISSION FAILED. I CALLED HONDA THEY SAID "WE KNOW ABOUT THE SITUATION AND WE'RE INVESTIGATING THE ISSUE. WE'RE NOT GOING TO DO ANYTHING ABOUT YOUR TRANSMISSION. I HAVE TAKEN GOOD CARE OF MY ACCORD V6. THE TRANSMISSION SHOULD NOT HAVE FAILED. I WAS STRANDED ON THE INTERSTATE WITH ... Read more
Incident date: May 15, 2011
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE KEYS WOULD NOT TURNOVER IN THE IGNITION TO START THE VEHICLE. THE CONTACT WOULD ATTEMPT TO START THE VEHICLE BY WIGGLING THE KEYS IN THE IGNITION FOR APPROXIMATELY TWENTY MINUTES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WAS A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NU... Read more
Incident date: May 20, 2011
MY 18 YEAR OLD HAS A 2001 RAVE 4 THE MECHANIC SAYS THAT THE ECU HAS TRASHED THE TRANSMISSION SO NOW SHE NEEDS BOTH TO BE REPLACED. I HAVE FOUND MANY COMPLAINTS ON LINE ABOUT THIS PROBLEM AND MOST LIKELY NOT MANY PEOPLE KNOW TO CONTACT THIS AGENCY OR THIS WOULD HAVE BEEN ADDRESSED BY NOW. PLEASE REFER TO THE TOYOTA SERVICE BULLETIN MARCH 3, 2006. TOYOTA IS AWARE OF THE ISSUE! THIS PROBLEM HAS THE P... Read more
Incident date: Jun 6, 2011
WHILE NORMAL DRIVING THROUGH TOWN/HIGHWAY THE CAR WILL SLIP INTO NEUTRAL AND CEASE TO ACCELERATE. WHICH CAUSES A HIGH RISK MANEUVER TO AVOID TRAFFIC ACCIDENTS. *TR
Incident date: Jun 4, 2011
OUR CAR WAS NOT ABLE TO BE SHIFTED OUT OF GEAR. THE CAR WOULD MOVE WHILE THE TRANSMISSION LEVER WAS PLACED IN PARK. THE CAR REMAINED IN DRIVE. THE SAME THING HAPPENED 2 DAYS LATER BUT THE CAR REMAINED IN REVERSE EVEN THOUGH THE SHIFT LEVER INDICATED IT WAS IN PARK. I WAS TOLD BY MY DEALER THE SHIFT CABLE BROKE AND I'M NOT RESPONSIBLE FOR A $460 REPAIR BILL. *TR
Incident date: Jun 5, 2011
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT WAS DRIVING 65 MPH WHEN THE GEAR SHIFTER WAS INADVERTENTLY KNOCKED INTO REVERSE FROM DRIVE. THE CONTACT SWIFTLY SHIFTED BACK TO DRIVE AND WHILE MOVING FROM THE ROADWAY. THE FAILURE AND CURRENT MILEAGE WAS 72,000. UPDATED 07/28/11*LJ SMOKE EMITTED FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE TOYOTA DEALERSHIP AND THEY OFFERED NO REPAIRS... Read more
Incident date: May 31, 2011
WE OWN A 2003 SATURN VUE THAT HAS 86,013 MILES ON IT. WE PURCHASED THE VEHICLE NEW AT THE LOCAL SATURN DEALERSHIP. ON MAY 31, 2011 WHILE WE WERE ON THE HIGHWAY OUR CAR WOULD NOT GO OVER 10 MPH. WE TOOK IT INTO THE DEALERSHIP THE NEXT DAY AND WAS TOLD THE VTI TRANSMISSION WAS OUT. *TR
CHEVROLET
TRAILBLAZER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 8, 2011
Incident date: Jun 2, 2011
PULLING OUT ON THE ROAD BEFORE ONCOMING TRAFFIC AND ACCELERATED NORMAL. THE VEHICLE TRAVELED ABOUT 10 TO 20 YDS WHEN THE ENGINE RPM DRASTICALLY INCREASED LIKE THE VEHICLE WENT INTO NEUTRAL, BUT THE TRANSMISSION WAS IN D. IT HAPPENED SO QUICKLY AND BEFORE I COULD LET MY FOOT OFF THE ACCELERATOR A VERY LOUD BANG OCCURRED IN THE DRIVELINE. I IMMEDIATELY LET OFF THE ACCELERATOR AND BEGAN PULLING OUT... Read more
Incident date: Jun 7, 2011
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE ODOMETER BEGAN TO FLASH AND THE VEHICLE BEGAN TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN HOME AND PARKED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 84,000.