Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Oct 19, 2004
ORIGINAL OWNER OF VEHICLE,CAR SHIFTS ROUGHLY INTO GEAR WHILE DRIVING FEELS LIKE IT IS DRAGGING,TRANSMISSION HAS A HARD CLUNK ENGAGEMENT WHEN PUTTING IN REVERSE THEN ENGAGES HARD WITH A SUDDEN UNEXPECTED JOLT BACKWARDS WHEN CAR ONLY HAD 3,945 MILES IN OCT 2004. WHEN CAR IS IN PARK I START THE CAR IT WILL SOMETIMES JOLT FORWARD. TOOK CAR TO DEALER WITHIN 90 DAYS OF PURCHASE FOR TRANSMISSION & THEY... Read more
Incident date: Sep 10, 2010
2006 DAKOTA AUTOMATIC TRANSMISSION SHIFTS IN TO OD AT 40 MPH AND BELOW, WHICH CAUSES VEHICLE TO VIBRATE LOUDLY AND SUDDENLY SLOW DOWN. WHEN IGNORED, THE ENGINE SOUNDS LIKE IT WILL STALL. I'VE TAKEN THIS TRUCK TO LOCAL DODGE DEALER (BRIGHAM - GILL) IN NATICK, MA FOR DIAGNOSIS AND I WAS TOLD THIS IS "NORMAL". *TR
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 15, 2011
Incident date: Jun 11, 2011
I AM FILING THIS COMPLAINT SINCE NISSAN DOES NOT DO ANYTHING WITH THE PROBLEM TO BE FIXED, I HAVE A 2005 NISSAN PATHFINDER, WHEN WERE ON THE ROAD OUR CAR IS HAVING TROUBLE SHIFTING STARTS JERKING, AND WERE SO SCARED THAT WILL NOT MAKE IT HOME BECAUSE THE WAY ITS ACTING WE FINALLY MADE IT HOME AND THE CA WOULD NOT REVERSE WE LOOK ONLINE AND SEARCH WHAT' CAUSING THE PROBLEM AND READ A BUNCH OF COMPL... Read more
Incident date: Jun 1, 2011
2002 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO GM VEHICLES AND A SOFT BUSHING PROBLEM IN THE TRANSMISSION AT THE THIRD CLUTCH HOUSING THAT WEARS OUT PREMATURELY AND TRANSMISSION OIL POURS OUT THE LEFT AXLE SEAL *TGW THE CONSUMER STATED THE ESTIMATED COST TO REPLACE THE OIL SEAL AND BUSHING IS IN ACCESS OF $2000. THE CONSUMER BELIEVED THE WRONG BUSHING MATERIAL WAS USED DURING THE MANUFACTU... Read more
Incident date: Jun 1, 2011
1997 ACURA CL. CONSUMER STATES TRANSMISSION LOCKED UP WHILE DRIVING INTERSTATE SPEED. *TGW THE CONSUMER STATED THE VEHICLE CAME TO AN ABRUPT AND VIOLENT STOP, WITHOUT ANY FORWARD OR REVERSE. *JB
PONTIAC
GRAND PRIX
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 15, 2011
Incident date: Apr 1, 2010
I PURCHASED A 2003 PONTIAC GRAND PRIX SE WITH A V-6 AND I GET WATER COMING IN THE PASSENGER SIDE EVERY TIME IT RAINS. ALSO THE TRANSMISSION SHIFTS HARD OCCASIONALLY WHEN GOING FROM FIRST TO SECOND GEAR. I WAS TOLD TO FIX THE LEAK WOULD BE AROUND $300 AND THE TRANSMISSION PROBLEM.... I MAY AS WELL BUY ANOTHER CAR FOR THAT PRICE.... *TR
PONTIAC
GRAND PRIX
(1999) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 15, 2011
Incident date: May 3, 2011
DRIVING TO WORK AS NORMAL AND TOOK OFF FROM A FULL STOP WHEN ALL OF A SUDDEN THE CAR WAS GOING NUTS TRYING TO CATCH A GEAR. SERVICE ENGINE LIGHT BLINKED THAN STAYED ON AND NOW WHEN DRIVING BETWEEN 1ST AND 3RD GEAR CAR SPUTTERS, SHAKES, SLAMS INTO GEAR HARD AND I NEED TO KEEP GIVING IT GAS TO GET IT TO CATCH SO I MOVE AND DON'T GET STUCK IN THE MIDDLE OF MAKING A TURN. IT IS A 99 GRAND PRIX SE 3800... Read more
Incident date: Jun 7, 2011
PURCHASED A NEW SORENTO LX ON 5-2011, 4CYL, FWD, AUTOMATIC. ON THREE OCCASIONS DURING THE FIRST MONTH I OWNED THE VEHICLE, I HAVE EXPERIENCED UNCOMMANDED DOWNSHIFT FROM 6TH GEAR TO 4TH GEAR AT SPEED. TRANSMISSION THEN LOCKS IN 4TH GEAR UNTIL SHUT DOWN AND RESTARTED. VERY VIOLENT EVENT WHEN IT OCCURS, WITH AN INSTANTANEOUS BANG AND CORRESPONDING IMMEDIATE LOSS OF SPEED. *TR
CHEVROLET
TRAILBLAZER
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 14, 2011
Incident date: Jun 14, 2011
TRANSMISSION LINES CORRODED. *TR
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 14, 2011
Incident date: Jun 11, 2011
NISSAN HAS A KNOWN ISSUE WITH THEIR RADIATORS AND FAULTY HOSES. THESE RESULT IN COOLANT LEAKING IN THE TRANSMISSION AND ULTIMATELY DESTROYING BOTH. THIS ISSUE IS PREVALENT AT 85K MILES AND BEYOND WHICH IS OUT OF WARRANTY FOR BOTH. THIS LEAKS CAUSES THE PATHFINDER TO BE UNSAFE AS IT CANNOT BE DRIVEN UNTIL IT IS REPAIRED FOR OVER 6K. THE PATHFINDER DOES NOT SHIFT PROPERLY AND WILL ULTIMATELY STAL... Read more
Incident date: Nov 23, 2010
PURCHASED A 2008 SUZUKI FORENZA ON 9/8/2008. ACCELERATION CONCERNS, A RINGING NOISE FROM THE ENGINE AND MY PASSENGER SIDE AIR-BAG NOTIFICATION LIGHT WAS REPORTED 9/16/08. TOLD BY PHONE THE CAR WAS NEW AND WOULD NEED TO BE DRIVEN FOR A COUPLE OF WEEKS TO WARN UP. 9/16/08 RINGING NOISE WAS LOUDER HAD ACCELERATION CONCERNS, TIMING COVER HAD MELTED DUE TO FRICTION FROM THE BELTS SLIDING. INVOICE RE... Read more
Incident date: May 5, 2010
2009 KIA SORENTO WITH TRANSMISSION/DRIVELINE ISSUES. DEALERSHIP HAS HAD NUMEROUS ATTEMPTS TO CORRECT AND STATES "NORMAL FOR THIS VEHICLE." VEHICLE CLUNKS, POPS, JOLTS, AND JERKS WHEN IN OPERATION REGARDLESS OF TIME OF DAY, TEMP, ETC. STARTED IN MAY 2010 AND CONTINUES PRESENTLY WHICH IS JUNE 2011. *TR
CHEVROLET
TRAILBLAZER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 14, 2011
Incident date: May 21, 2011
2005 CHEVY TRAILBLAZER. BOUGHT THE VEHICLE USED IN 2008 WITH ONLY 33,868 MILES ON IT. HAVE 78,158 ON VEHICLE NOW AND LAST MONTH HAD TO HAVE THE RADIATOR REPLACED AND TRANSMISSION REBUILT. THE PLACE THAT DID THE REPAIRS TOLD ME HE GETS ABOUT 3-5 TRAILBLAZERS A YEAR WITH THE SAME PROBLEM. HE HAD 2 FOLKS CALL ABOUT THE SAME ISSUE WHILE MINE WAS ON THE RACK. SEEMS THE RADIATOR DEVELOPS A SMALL LE... Read more
Incident date: May 31, 2011
I WOULD LIKE TO ADD TO THE GROWING NUMBER OF CONCERNED CONSUMERS THAT ARE EXPERIENCING THE SAME PROBLEM THAT I'M HAVING WITH MY 2006 NISSAN MAXIMA SL TRANSMISSION. I PURCHASED THIS VEHICLE IN AUGUST 09. I CURRENTLY HAVE 64,000 MILES AND HAD THE VEHICLE LESS THAN 2YRS. AND NOW THE TRANSMISSION HAS GONE UP. ALSO TO MAKE MATTERS WORST MY EXTENDED WARRANTY EXPIRED AT 57,000 MILES AND THE EXPIRATION DA... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT THE CHECK TRANSMISSION LAMP ILLUMINATED. ALSO, HE MENTIONED THAT WHILE DRIVING THE TRANSMISSION WOULD FAIL AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 14, 2011
Incident date: May 20, 2011
2003 BEETLE CONV TIPTRONIC SWITCH FAILURE TO DOWN SHIFTS ON THE BEETLE LEADS TO FALSE READING AS TO REPLACING OF THE WHOLE TRANSMISSIONS ON THE BEETLES. NOT SAFE WHILE DRIVING ON FREEWAY UP- HILL JERKS LIKE LOSING SPEED IN SHIFTING. TRANSMISSION SHOULD NOT BE GOING OUT AT 93, 000 MILES DO TO TIPRONIC SHIFTER OVER $592.00 TO FIX 6, 792.00 FOR REBUILT TRANSMISSION. I WAS TOLD BY VW TO REPLACE TRANSM... Read more
Incident date: Jun 9, 2011
MY WIFE HAD BACKED HER 2007 TOYOTA CAMRY OUT OF OUR GARAGE ONTO THE DRIVEWAY TO WASH THE CAR. THE DRIVEWAY IS ON A MEDIUM INCLINE. SHE WAS IN THE PROCESS OF CLEANING THE INSIDE OF THE CAR ALONG WITH OUR GRANDDAUGHTER. THE CAR WAS IN PARK AND THE IGNITION KEY IN HER POCKET. AFTER CLEANING THE INSIDE PASSENGER COMPARTMENT WITH OUR GRANDDAUGHTER IN THE DRIVER SIDE SHE WAS IN THE PROCESS OF WALKING... Read more
Incident date: Jan 1, 2008
I HAVE A 2006 NISSAN, MAXIMA I BOUGHT BRAND NEW FULLY LOADED AT $32,000 2 YEARS AFTER HAVING IT STARTED JERKING ON ME ON THEY STATED IT WAS THE MOTOR MOUNTS SO I HAVE BEEN DRIVING IT THAT WAY AND FIND OUT NOW AFTER 80,000 MILES IT HAS BEEN MY TRANSMISSION FAILING AND SLIPPING. IT JERKS SO HARD AND THE CAR EVEN TURNS OFF ON ME AT TIMES, IT STRUGGLES TO DRIVE UP HILLS MY CAR IS STILL;L IN GREAT CO... Read more
Incident date: Jun 9, 2011
MY 2003 HONDA ACCORD V6 AUTOMATIC TRANSMISSION FAILED AT 65,000 MILES--CAR WAS UNDRIVABLE AND WAS ALMOST REAR ENDED BECAUSE I COULD NOT ACCELERATE. HAD TO TAKE CAR TO INDEPENDENT SHOP AND REPLACE TRANSMISSION FOR $3100. *TR
Incident date: Mar 25, 2011
TL* THE CONTACT OWNS A 2005 FORD F250 SUPER DUTY. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CONTACT DISCOVERED THAT FLAMES WERE COMING FROM UNDER THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE WITHOUT THE ASSISTANCE OF THE FIRE DEPARTMENT. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FIRE BEGAN DUE TO TRANSMISSION FLUID LEAKING ONTO THE ENGINE MANIFOLD.... Read more
Fire
Incident date: Jun 13, 2011
6/13/2011 VEHICLE TAKEN TO GMC SERVICE FOR TRANSMISSION FLUSH AND FILTER CHANGE. RETURNING HOME SAME AFTERNOON VEHICLE TRANSMISSION STARTED SLIPPING AND STOPPED MOVING. AFTER REPEATED ATTEMPTS TO MOVE VEHICLE IT WAS TOWED TO LOCAL DEALERSHIP. SERVICE MANAGER STATED THAT PROBABLY BROKEN HARD PARTS INSIDE THE TRANSMISSION WERE TO BLAME. REBUILD TRANS. IN RANGE OF 2$K, REPLACEMENT $3K. SPOKE WITH G... Read more
Incident date: Jun 13, 2011
2005 FORD FREESTAR. DRIVING NORMALLY, STOPPED AT TRAFFIC LIGHT, WHEN LIGHT CHANGED TO PROCEED VAN STALLED. STARTED VEHICLE BUT WOULD STALL ONCE SHIFTED INTO GEAR. MANAGED TO DRIVE IN REVERSE INTO A PARKING LOT UNTIL TOW TRUCK ARRIVED. *TR
Incident date: Jun 14, 2011
THE VEHICLE DOES NOT ALWAYS GO INTO THE CORRECT GEAR, AS INDICATED ON THE STEERING COLUMN. WHEN USING THE AUTOMATIC GEAR SHIFT ON THE COLUMN, AND PLACING THE VEHICLE INTO "DRIVE", THE VEHICLE GOES INTO REVERSE. WHEN THE GEAR SHIFT IS MOVED TO "REVERSE", IT DOES NOT ENGAGE AND STAYS IN NEUTRAL. SOMETIMES, THE VEHICLE WILL HOVER IN NEUTRAL THEN SUDDENLY ENGAGE INTO 1ST GEAR WITHOUT MOVING THE GEA... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 14, 2011
Incident date: Apr 14, 2011
BOUGHT CAR FOR DAUGHTER FEB.2011. THE GEAR SEEMS TO GET HUNG UP BETWEEN 2ND AND 3RD THEN THE CAR WILL BARELY MOVE. SOMETIMES WHEN IT GOES IN TO GEAR IT LUNGES FORWARD. MY DAUGHTER ALMOST HAD A WRECK TRYING TO TURN AND THE GEAR GOT HUNG UP AND STALLED IN TRAFFIC. *TR
FORD
FIVE HUNDRED
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 14, 2011
Incident date: Jun 14, 2011
2007 FORD FIVE HUNDRED SEL ACCELERATING AND LUNGING WHILE PULLING INTO A PARKING SPOT, GARAGE, OR DRIVE-THRU LANE. OCCURS IN DRIVE AND IN REVERSE. SUDDEN ACCELERATION LUNGES THE CAR SEVERAL FEET AND HAS CAUSED SEVERAL NEAR-MISS INCIDENTS. CAN'T PARK TOO CLOSE TO ANOTHER CAR IN PARKING LOT OR GARAGE OR PULL UP BEHIND ANOTHER CAR VERY CLOSE AT A RED LIGHT FOR FEAR OF CAR LUNGING INTO THE CAR IN F... Read more
Incident date: May 13, 2011
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED AT THE CONTACT'S EXPENSE. A LETTER WAS SENT TO THE MANUFACTURER WHO IN RETURN, CALLED THE C... Read more
Incident date: May 10, 2011
THE CAR WILL MAKE A VIBRATION SOUND AT RANDOM INTERVALS. IT DOES NOT MATTER WHAT SPEED YOU ARE DRIVING AT OR THE TYPE OF ROAD. ADDITIONALLY, IT FEELS AS THOUGH YOU ARE BEING PUSHED BACK BY THE WIND WHEN THE VIBRATION SOUND OCCURS. AT THIS TIME NO WORK HAS BEEN COMPLETED ON THE CAR FOR THE NEW NOISE. ONE REPAIR SHOP CONCLUDED THAT IT WAS THE ENTIRE TRANSMISSION THAT NEEDED TO BE REPLACED. ANOTHER P... Read more
Incident date: Jan 7, 2011
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR DETACHED FROM THE HINGE WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE BUT THE KEY WOULD NOT COME OUT OF THE IGNITION. THE VEHICLE WAS REPAIRED ONCE BUT THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND TOLD THE CONTACT THAT THERE WERE NO RECALLS FOR THE FA... Read more
Incident date: Jun 3, 2011
2005 NISSAN FRONTIER LE (TRANSMISSION FAILURE). DRIVING AT INTERSTATE SPEED (70MPH), TRANSMISSION FAILED CAUSING SUDDEN DECELERATION. FAILED ONCE, TRANSMISSION MUST BE REPLACED. NISSAN SERVICE DEPARTMENT IS NOT ABLE TO REPAIR DUE TO HIGH DEMAND FOR PARTS. POSSIBLE CONSEQUENCE HIGH SPEED COLLISION DUE TO SUDDEN DECELERATION. *TR
Incident date: May 1, 2011
THE OTHER DAY I WAS DRIVING AND I WAS TRYING TO SPEED UP TO GET ON THE INTERSTATE RAMP. MY CAR ACTED LIKE IT DIDN'T WANT TO SHIFT OUT OF 3RD GEAR AND WOULDN'T ACCELERATE MUCH. IT THEN SHIFTED INTO 4TH GEAR AND THERE WAS A VERY LOUD THUD AND THE CAR JERKED. THE THUD AND JERK HAVE BEGUN TO HAPPEN ALMOST EVERY TIME THE CAR SHIFTS FROM 3RD TO 4TH GEAR. *TR
FORD
FIVE HUNDRED
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 14, 2011
Incident date: Jun 3, 2011
IN SEPTEMBER 2010 (AT 42K MILES), MY 2007 FORD FIVE HUNDRED SEL STARTED TO SUDDENLY LURCH FORWARD OR BACKWARD WHEN SHIFTED FROM PARK, ESPECIALLY IF THE FRONT END WAS SITTING HIGHER. WHEN THIS HAPPENED, THE WRENCH AND CHECK ENGINE ICONS WOULD LIGHT UP AND THE CAR LOST 95% OF ITS POWER. TURNING OFF THE ENGINE FOR 30 SECONDS OR SO WOULD CAUSE THE WRENCH ICON TO TURN OFF, BUT THE CHECK ENGINE ICON WOU... Read more
Incident date: Sep 18, 2009
I HAVE A 2002 HONDA ACCORD EX THAT HAS CONTINUOUSLY BEEN HAVING TRANSMISSION ISSUES INCLUDING JERKING IN AND OUT OF GEAR REVVING UP WITOUT MOVING AND SWITCHING GEARS. ALSO HAVING NOTICED I FORGOT TO PUT CAR IN PARK AND TURNED OFF MY CAR TAKING KEYS OUT OF GEAR. BOTH OF THESE PROBLEMS ARE BIG SAFETY ISSUES AND HAVE OCCURRED SINCE OWNING THE CAR FOR TWO YEARS. I AM NOW FACED WITH GETTING A NEW TRANS... Read more
Incident date: Apr 16, 2010
AROUND 33K TRANSMISSION SHIFTED HARD...DEALERSHIP TIGHTENED THE BANDS AROUND 45K TRANSMISSION STILL SHIFTED HARD....DEALERSHIP REPROGRAMMED NOW AT 54K TRANSMISSION STILL SHIFTS HARD AND THE DEALERSHIP JUST REPLACED THE SOLENOID VALVE IN THE TRANSMISSION EVEN AFTER THE REPAIR WORK I AM STILL HAVING PROBLEMS. *TR
VOLKSWAGEN
CC
(2010) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 13, 2011
Incident date: Jun 12, 2011
THIS PROBLEM HAS HAPPENED TWICE WITH MY VOLKSWAGEN CC. I WAS DRIVING AND JUST ACCELERATING ON TO THE FREEWAY WHEN THE CAR DECELERATED AND TURNED OFF WHILE IN DRIVE. WHEN THIS HAPPENED IN SEPT. OF 2010 THEY HAD MY CAR FOR ONE MONTH AND REPLACED THE MEGATRONICS UNIT. I DO NOT FEEL SAFE DRIVING THIS CAR AS IT SHUTS OFF WITH NO NOTICE. I AM CONCERNED THAT THERE IS A FLAW IN THIS MODEL THAT CANNOT BE F... Read more
Incident date: Jun 13, 2011
I WAS TRYING TO MERGE ONTO THE FREEWAY AND WAS ALMOST REAR ENDED BECAUSE I COULD NOT GET THE VEHICLE TO GO OVER 30 MPH. I WAS SCARY TO SAY THE LEAST. *TR
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WAS SHIFTING HARD AND FAILING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 98,000.
Incident date: Dec 13, 2010
TRANSMISSION UP SHIFTS/DOWN SHIFTS VERY HARD AT SPEEDS BETWEEN 10-30MPH. WORSE WHEN IN TRAFFIC. *TR
Incident date: Jun 5, 2006
MY 2005 FORD FREESTYLE WOULD LURCH FORWARD OR BACKWARD IF MY FOOT WAS NOT FIRMLY ON THE BRAKE WHEN IDLING OR SHIFTING INTO GEAR. THIS IS ESPECIALLY PROBLEMATIC WHEN THE AC IS ON.. *TR
Incident date: Jun 12, 2011
I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY THE CAR SHUDDERED AND LOST ACCELERATOR POWER. THE ENGINE WAS IDLING, HOWEVER, I WAS UNABLE TO GIVE THE CAR ANY GAS TO GET IT OFF OF THE ROAD, AND COULDN'T EVEN REV THE ENGINE WITH THE GAS PEDAL. NO RESPONSE AT ALL FROM THE GAS PEDAL - ONLY IDLE AND ENGINE STILL RUNNING. THE "WRENCH" SYMBOL WAS ILLUMINATED ON THE DASH. I PUT THE CAR IN PARK, TURNED ... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. THE CONTACT STATED THAT THE STEERING WHEEL WOULD PULL HARD TOWARD THE RIGHT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE FAILURE WAS CAUSED BY A COMBINATION OF THE NATURE OF THE FRONT WHEEL DRIVE VEHICLE AND DRIVER INEXPERIENCE. THE TECHNICIANS ADJUSTED THE CAMBER YET THE FAILURE CONT... Read more
Incident date: Apr 5, 2011
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT SHE WAS UNABLE TO TAKE THE VEHICLE OUT OF GEAR. SHE MENTIONED THAT THE FAILURE RECURRED TWICE BEFORE AND IT WAS AFTER SHE STARTED TOWING THE VEHICLE BEHIND HER RV. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. TWO WEEKS LATER, WHILE TOWING THE VEHICLE THE TRANSMISSION... Read more
Incident date: Jun 6, 2011
CHEVROLET EQUINOX TRANSMISSION PROBLEMS. IT KICKBACK AT THIRD SHIFT. AT 20 MILES WHEN YOU PULL OUT GAS PEDAL THE TRANSMISSION IMPACT LIKE A KICKBACK. WE HAVE GONE TO THE DEALER ON TWO TIMES NOW, AND THEY SAID THAT'S NORMAL. *TR
Incident date: Jun 13, 2011
TRANSMISSION SLIPPING AND FINALLY NO FORWARD OR REVERSE GEARS. BROKE DOWN MONDAY MORNING AFTER BEING INTO GM DEALER FRIDAY FOR A CHECK UP WITH NO PROBLEMS OR ISSUES FOUND. *TR
Incident date: Jun 13, 2011
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OR PROCEED WHEN SHIFTED INTO REVERSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THERE WERE NUMEROUS COMPLAINTS ONLINE REGARDING A TRANSMISSION FAILURE FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Incident date: Jun 11, 2011
MY 2004 TRANSMISSION WENT OUT IN A TURN THROUGH A NON STOP LIGHT CONTROLLED INTERSECTION. I WAS ALMOST BROADSIDED BY AN UPCOMING CAR, THAT WOULD HAVE MISSED ME IF THE TRANSMISSION DIDN'T FAIL. I FOUND A SAFETY RECALL FOR THE SAME MODEL YEAR THAT WAS PUT OUT WHILE MY CAR WAS IN THE DEALER'S POSSESSION. I AM BEING TOLD THAT IT IS MY PROBLEM, AND UNLESS I COUGH UP $8,000 TO REPLACE IT WITH A NEW TRAN... Read more
Incident date: Jun 13, 2011
05 MAXIMA TRANSMISSION/SHIFTING PROBLEMS MY 2005 NISSAN MAXIMA HAS ABOUT 62,000 MILES AND STARTED SHOWING SIGNS OF WHAT MAY BE SERIOUS TRANSMISSION PROBLEMS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD GIVE A HARD JERK/JUMP ALSO WHEN DECREASING SPEED. IT FEELS LIKE I'M BEING KICKED IN THE BACK OR REAR END. A LOUD CLUNKING SOUND. I'VE KEEP MY CAR MAINTAINED AND EVEN INSPECTED BY DI... Read more
Incident date: Jun 9, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE VEHICLE WOULD SHIFT GEARS INDEPENDENTLY AND BECOME RESISTANT TO ACCELERATION. THE VEHICLE WAS TOWED TO A DEALER WHERE THEY INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FA... Read more
Incident date: Feb 13, 2011
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT WAS DRIVING 35 MPH WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ELECTRONIC CABLE WIRES AND THE TRANSMISSION NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 600,000. UPDATED 07... Read more
Incident date: Jun 10, 2011
THE LAST MONTH, THE CAR HAS BEEN LUNGING FORWARD WHEN THE A/C IS ON AND MY FOOT IS ON THE BRAKE. IT HAS LUNGED BACKWARD WHEN PULLING OUT OF PARKING SPACES AND FORWARD WHEN IT IS AT A COMPLETE STOP. THE WRENCH CAME ON AND HE CAR STALLED AT A DRIVE THRU AND DROVE VERY SLOW AFTER RESTARTING. THE CAR WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC. *TR
Incident date: Jun 12, 2011
I STOPPED BY THE GAS STATION TO FILL UP AND TURNED OFF MY CAR. AFTER FILLING THE GAS TANK I ATTEMPTED TO START MY CAR AND WAS UNABLE TO GET THE CAR OUT OF "PARK." I TRIED MULTIPLE TIMES AND EVEN ASKED THE GAS ATTENDANT TO TRY AND THEY WERE UNABLE TO GET THE VEHICLE OUT OF PARK AS WELL. THIS LASTED FOR ABOUT 10 MINUTES BEFORE I WAS ABLE TO GET THE CAR OUT OF PARK AND PROCEED ON MY WAY. *TR