Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
VOLKSWAGEN
JETTA
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 1, 2011
Incident date: Jun 30, 2011
IN TAKE OFF HARD CLUTCH KICKING, DURING DRIVE HARD SHIFTING, PROBLEMS WITH REVERSE AND GEARBOX NOT RESPONDING. THE MECHATRONIC UNIT WAS CHANGED IN MY VEHICLE AFTER IT WAS WORKING FINE DUE TO A RECALL AND NOW THE CAR HAS SEVERE PROBLEMS. *TR
Incident date: Jun 28, 2011
I PURCHASED A 2001 VOLVO V7 WAGON WITH 61,000 MILES. (IT WAS A ONE OWNER CAR THAT HAD BEEN REPOSSESSED). WITHIN A WEEK, THE CAR WAS GOING INTO NEUTRAL WHILE I WAS DRIVING ON THE HIGHWAY AND JERKING. THE TRANSMISSION HAS TO BE REPLACED. BECAUSE OF ITS AGE, VOLVO REFUSES TO HELP WITH THE COST OF REPLACING THE TRANSMISSION. YET, NO MATTER HOW OLD THE VEHICLE, THE TRANSMISSION SHOULD HAVE LASTED MUCH ... Read more
Incident date: Jun 30, 2011
TRANSMISSION PROBLEMS. TRANSMISSION INTERMITTENTLY DOES NOT KICK INTO GEARS WHEN ACCELERATING. I WENT TO GET ON THE HIGH WAY,(SPEED LIMIT 65MPH), GOT UP TO 55 AND THE TRANSMISSION JUST STARTED REVVING AS IF I WAS LOCKED IN NEUTRAL, ALMOST CAUSED 2 ACCIDENTS FROM MOVING TRAFFIC, AS MY CAR WAS DRIVING CONSIDERABLY SLOWER THAN THE REST GOING THE SPEED LIMIT). VERY DANGEROUS AND VERY SCARY. PULLED... Read more
Incident date: Jun 1, 2010
AUDI DSG TRANSMISSION SAFETY ISSUE - THE"PRNDS" ON MY DASH OFTEN STARTS FLASHING, AND THE TRANSMISSION IS NOW IN A "LIMP" MODE. I THEN HAVE TO PUT THE CAR IN NEUTRAL, TURN THE IGNITION OFF, START THE CAR, AND PUT IT BACK IN DRIVE MODE. I DO ALL OF THIS WHILE EITHER ROLLING DOWN THE ROAD OR THE ALTERNATIVE IS FIND A PLACE TO PULL OVER. AUDI RECOGNIZES THIS AS A PROBLEM ON DSG EQUIPPED VEHICLES J... Read more
Incident date: Jun 30, 2011
THE 4-SPEED AUTOMATIC TRANSMISSION IN 2000 HONDA ODYSSEY MODELS HAD SERIOUS PROBLEMS WITH TRANSMISSION DURABILITY. HONDA SPOKESMAN [XXX] STATED THAT FOUR-SPEED MODELS WERE AFFLICTED WITH A BAD BEARING THAT COULD BREAK APART, SCATTERING FRAGMENTS OF METAL THAT CLOGGED FLUID PASSAGEWAYS IN THE TRANSMISSION, CAUSING IT TO SHIFT ERRATICALLY.[11] HONDA RESPONDED TO THE PROBLEMS BY EXTENDING THE WARRANT... Read more
Incident date: Jun 23, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND ENGINE MOTOR MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 136,000.
Incident date: Jun 30, 2011
I HAVE 2005 FORD EXPLORER THAT I WAS DRIVING IN FREEWAY WITH SPEED OF 60MPH WITH 3 KIDS IN THE VEHICLE AND MY WIFE AND JUST TRANNY FAILED AND SPEED DROP ALMOST GET IN ACCIDENT NOW I AM WITHOUT THE CAR AND WITHOUT THE WORK I DID CHANGE MY TOYOTA TO THE AMERICAN VEHICLE 2 YEARS AGO TO HELP ECONOMY OF USA AND NOW I HAVE NO IDEA THAT WHERE I GET $3000.00 TO REPLACE THE TRANNY. *TR
Incident date: Jun 26, 2011
I WAS DRIVING ON INTERSTATE 75 AT APPROXIMATELY 70 MPH. WITHOUT WARNING I HEARD A LOUD WHINING NOISE AND I HAD NO FORWARD POWER. I SOMEHOW WAS ABLE TO STEER THE CAR TO THE SIDE OF THE ROAD. I REQUIRED A TOW AND AM BEING TOLD THAT THE TRANSMISSION IS GONE, COSTING OVER $3000 TO REPAIR. I NOW KNOW THAT NUMEROUS REPORTS OF SUDDEN TRANSMISSION FAILURE HAVE BEEN MADE. I BELIEVE I SHOULD HAVE BEEN ... Read more
Incident date: Dec 1, 2008
TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO PARK, BUT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH ... Read more
Incident date: Dec 12, 2010
2001 HONDA ODYSSEY LX W/TOWING PACKAGE TRANSMISSION FAILURE AT 115000MI. HONDA DEALER QUOTED $7500 TO REPLACE, INDEPENDENT TRANSMISSION REPAIR SHOP QUOTED $3000 TO REBUILD. OTHER THAN THE TRANS, THE ONLY OTHER PROBLEM WITH THIS VAN IS THE DIGITAL CLOCK LIGHT THAT WENT OUT AFTER 6 YEARS. I WAS HOPING TO KEEP IT FOR ANOTHER 10 YEARS. WHAT ARE THE CHANCES A REBUILT HONDA TRANSMISSION WILL LAST ... Read more
Incident date: May 29, 2011
TL* THE CONTACT OWNS A 2011 HONDA ACCORD. THE CONTACT STATED THAT WHILE PARKED, SHE ATTEMPTED TO SHIFT FROM PARK INTO REVERSE. THE GEAR SHIFTER WAS VERY STIFF AND THE CONTACT HEARD A LOUD GRINDING NOISE. THE FAILURE ALSO OCCURRED WHEN SHIFTING FROM DRIVE INTO PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILUR... Read more
Incident date: Mar 15, 2010
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 5 MPH THE VEHICLE JERKED FORWARD AND BEGAN TO VIBRATE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER ON TWO OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE COMPUTER SYSTEM WITHIN THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHIC... Read more
NISSAN
PATHFINDER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 1, 2011
Incident date: Jun 28, 2011
TL* THE CONTACT OWNS A 2006 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE VIOLENTLY JERKED INTO GEAR. THE CHECK ENGINE LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE RADIATOR FLUID WAS LEAKING INTO THE TRANSMISSION FLUID, CAUSING THE FAILURE. THE CONTA... Read more
Incident date: Jun 25, 2011
TRANSMISSION FLUID POURS OUT OF OVERFLOW WHEN UNDER LOAD (PULLING A TRAILER). THIS FLUID DUMPS ON EXHAUST SYSTEM AND STARTS A FIRE. THIS ACCRUED AT 2,500 MILES ON JUNE 25, 2011. TRUCK IS STILL AT DEALER, NO RESOLUTION. *TR
Fire
Incident date: May 1, 2011
I NOTICED THE VIBRATION ON OUR HONDA ODYSSEY ABOUT 2 MONTHS AGO. THEN A MONTH AGO, HAD OUR PREPAID SERVICE DONE AND ASKED THEM TO CHECK THE VIBRATION AND THEY SAID IT'S NORMAL. THEN AFTER THAT I RECEIVED A RECALL NOTICE FOR THE VIBRATION AND THAT THE VAN NEEDED A COMPUTER UPDATE. SO HAD THAT DONE 3 DAYS AGO (6/27/11) AND STILL VIBRATED. BROUGHT IT BACK AGAIN TODAY (6/30/11), TOLD THEM IT NEEDED A ... Read more
Incident date: Jun 28, 2010
MY 2006 AUDI A3 WITH DSG TRANSMISSION SOMETIMES SLIPS WHEN HOT WHILE PULLING OUT INTO TRAFFIC FROM A STOP. ALSO SURGES IN FIRST GEAR OCCASIONALLY WHEN HOT. I HAVE NOT TAKEN IT IN FOR REPAIRS AS THEY ARE TOO EXPENSIVE. THERE HAS BEEN MANY COMPLAINTS OF THIS SAME ISSUE ON AUTO FORUMS. IM GOING TO TAKE IT IN THIS WEEK AND SEE WHAT THE CHARGE WOULD BE TO CHECK IT OUT. BUT IM SURE ITS THE SAME PROBL... Read more
VOLKSWAGEN
JETTA
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 30, 2011
Incident date: Jun 29, 2011
I HAVE A 2006.5 JETTA TDI WITH A DSG TRANSMISSION AND 130,000 MILES. MY CAR HAS HAD ALL TRANSMISSION SERVICE COMPLETED AT THE DEALERSHIP. MY INCIDENT BEGAN AT A RED LIGHT. WHEN I WENT TO HIT THE GAS, MY CAR DID NOT MOVE. THE ENGINE REVVED BUT NOTHING. I TURNED THE CAR OFF. ONCE I STARTED IT AGAIN, I WAS ABLE TO GET TO MY DESTINATION. WHEN I WENT TO LEAVE, IT DID IT AGAIN AT A STOP SIGN. I WAS AGA... Read more
Incident date: Jun 28, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. WHILE PARKED THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFTER BUT IT REMAINED STUCK IN PARK. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS STATED THE GEAR SHIFT CONSOLE WOULD HAVE TO BE REPLACED AND THEY WERE UNCERTAIN WHY THE FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,684.
Incident date: Jun 26, 2011
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED AND THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE FAILURE WAS THE SECOND OCCURRENCE AND THE VEHICLE HAD BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR REPAIRS. THE TRANSMISSION WAS PREVIOUSLY REPLACED YET THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 83,000.
Incident date: Jun 15, 2011
TL* THE CONTACT OWNS A 1999 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN DECELERATING AND LOSING POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE TRANSMISSION SEAL HAD FAILED AND CAUSED TRANSMISSION FLUID TO LEAK WHEN THE TEMPERATURE OF THE VEHICLE INCREASED. THE TECHNICIAN ALSO ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VE... Read more
Incident date: Sep 4, 2010
2006 NISSAN MAXIMA TRANSMISSION KEEPS SLIPPING AND JERKING IN-BETWEEN GEARS. THERE IS A GROWLING NOISE COMING FROM THE ENGINE. THERE IS A SQUEAKING COMING FROM THE FRONT DRIVERSIDE SHOCK. TOOK TO NISSAN DEALERSHIP TO HAVE IT INSPECTED AND ENDED UP HAVING TO HAVE THE TRANSMISSION REBUILT AND THEY COULDN'T "RECONSTRUCT THE NOISES FROM THE SHOCK" AND THEY COULDN'T IDENTIFY THE WHAT WAS CAUSING THE N... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS 2011 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY. WHEN APPLYING PRESSURE TO THE GASOLINE PEDAL, THE VEHICLE WOULD NOT ACCELERATE;HOWEVER, IT WOULD MAKE A LOUD NOISE. THE TRANSMISSION WAS REPLACED IN FEBRUARY 2011 BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. ... Read more
Incident date: Apr 13, 2011
IT HAPPENED TO ME ON WED APRIL 13, 2011. DRIVING ALONG STEP ON GAS, RPM?S RISE BUT MY 2004 FORD FREESTAR VAN WASN?T GOING ANYWHERE. THE VAN HAS ONLY 91,000 MILES ON IT. MY TRANSMISSION SHOP SAID THERE WHERE TWO PROBLEMS, FIRST THE MAIN SEAL ON THE TRANSMISSION FAILED. IT WARPING WHICH CAUSED THE SEAL TO TEAR, SECONDLY THE MAIN SHAFT FROM THE TRANSMISSION TO THE TORQUE CONVERTER WOULD NOT COME OUT ... Read more
Incident date: Jun 15, 2011
2011 FORD FIESTA HAS A "BLUBBERING" TRANSMISSION, MOST NOTABLY WHEN ACCELERATING SLOWLY. BEYOND THIS, MY VEHICLE HAS NOW STOPPED ACCELERATING AND SLOWED TO A COMPLETE STOP AT LEAST 8 TIMES IN LESS THAN ON MONTH. AFTER THE VERY FIRST INCIDENT, I WAS ABLE TO TURN MY CAR BACK ON, BUT HAD THE SAME PROBLEM HAPPEN AGAIN WITHIN 5 MINUTES. THE SECOND TIME, THE CAR DID NOT TURN BACK ON. I WAS TOWED TO THE ... Read more
Incident date: Jun 25, 2011
NISSAN 2008 VERSA WHILE DRIVING ON FREEWAY CAR STARTED TO LOSE POWER ,THEN SHUT OFF,CAR JUST CAME BACK FROM DEALER NOT FOR THIS PROBLEM ,BUT FOR LOSE OF POWER IN WHILE DRIVING A UPGRADE HILL THIS CAR IS ON SECOND REPLACEMENT TRANSMISSION NOTIFIED NISSAN CORPORATE OFFICE NO ANSWER. *TR
Incident date: Jun 3, 2011
TL* THE CONTACT OWNS A 2001 HONDA ACCORD. THE CONTACT STATED THAT THE TRANSMISSION WAS EXHIBITING AN UNUSUALLY LOUD NOISE AS WELL AS STICKING NAD SHIFTING HARD BETWEEN GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WAS AN INTERNAL FAILURE WITHIN THE TRANSMISSION. THE TRANSMISSION WOULD HAVE TO BE REBUILT. THE MANUFACTURER WAS CONTACTED WHO INFORMED THE DEALER NOT TO REPAIR THE T... Read more
Incident date: May 29, 2011
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT HEARD A LOUD CLANGING SOUND AND IT BECAME DIFFICULT TO SHIFT THE GEARS. THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME HAD BECOME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED... Read more
Incident date: Jun 26, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT WAS ATTEMPTING TO PARK THE VEHICLE WHEN THE GEAR SHIFTER BECAME STUCK IN DRIVE. THE CONTACT STATED THAT A CABLE HAD BECOME DISLODGED FROM THE SHIFT CABLE BRACKET. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V313000 (POWER TRAIN: AUTOMATIC TRANSMISSION) AND TOOK THE VEHICLE TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE VIN WAS... Read more
Incident date: Oct 7, 2010
2006 CHRYSLER 300C GETS STUCK IN PARK PLASTIC MECHANISM BREAKS CAUSING IT NOT TO COME OUT OF PARK. HAVE TO HAVE IT TOWED TO DELEARSHIP TO BE REPLACED. *TR
Incident date: May 24, 2011
MY CAR STARTED JERKING SEVERAL WEEKS AGO AND TOOK IT INTO OUR TRUSTED AUTO MECHANIC AND THEY DIAGNOSED TRANSMISSION FAILURE. THEY TOLD ME THAT THIS HAPPENS FREQUENTLY WITH THIS YEAR OF HONDA AND TO TAKE IT TO A HONDA DEALER SINCE COMMON KNOWLEDGE THAT TRANSMISSION HAS DEFECTIVE PARTS. THEY ALSO TOLD ME TO CONTACT HONDA CUSTOMER CARE. THE MECHANICS WHO WORK ON MY CAR WERE ORIGINALLY HONDA CERTIF... Read more
Incident date: Jun 25, 2011
2002 FORD RANGER, AUTOMATIC, EXTENDED CAB. SLOWING DOWN TO PULL INTO PARKING SPOT AND REAR TIRES LOCK UP, SENDING TRUCK INTO SKID. ONCE STOPPED, CANNOT MOVE TRUCK, EVEN IN NEUTRAL. *TR
Incident date: May 17, 2011
I FILED THIS REPORT 6/23/11 ON KIA.COM CONSUMER CARE WEBSITE: 2011 SORENTO LX (4CYL AWD) TRANSMISSION HAS LOCKED UP MULTIPLE TIMES. AT 40 MPH DURING ACCELERATION, LOUD BANG FOLLOWED BY SEVERE JERKING, (HARD DOWN-SHIFT), LOSS OF DRIVE (ENGINE CONTINUES TO RUN BUT DOES NOT SHIFT INTO GEAR), COAST TO STOP,PUT IN PARK. FIRST FEW TIMES IT DROVE OKAY AFTER A COMPLETE STOP AND FROM PARK, THIS LAST TIM... Read more
Incident date: May 30, 2011
I NOTICE AFTER DRIVING MY 06 AUDI A3 FOR ABOUT 30 MINUTES AND WITH THE ENGINE WARMED UP, THE CAR WOULD JERK VIOLENTLY EVERY TIME AFTER WARM UP, AND IT WOULD SOMETIMES STALL. MY CAR IS A AUTOMATIC WITH DSG. THE JERKING HAPPENS WHEN I APPLIED THE GAS AND IT WOULD HAPPEN IN ALL THE GEARS. THERE WOULD BE TIMES WHERE I'D BE MAKING A TURN TO CROSS ON COMING TRAFFIC, I HIT THE GAS AND THE CAR WOULD JERK ... Read more
Incident date: Apr 6, 2011
TRANSMISSIONS SHIFTING HARD AT 89,000 MILES. DEALERSHIP INFORMED ME THAT IT NEEDS REPLACING. AFTER RESEARCHING THE INTERNET IT LOOKS AS THOUGH NISSAN IS AWARE OF THIS DEFECT IN THE TRANSMISSIONS IN 04 AND 05 NISSAN MAXIMAS BUT HAS NOT IMPLEMENTED A RECALL. SEEMS THE TRANSMISSIONS ARE GOING OUT AS SOON AS THE WARRANTY EXPIRES. COST TO REPLACE IS $4,000-$4,800. WHY SHOULD WE HAVE TO PAY THIS WHEN NI... Read more
Incident date: Jun 10, 2011
WARNING LIGHTS "SLIP", "TCS OFF" AND "SERVICE ENGINE SOON" WOULD INTERMITTENTLY REMAIN ON WELL PAST IGNITION -- USUALLY AFTER THE ENGINE HAD STRUGGLED TO START. DASHBOARD "TCS ON" SWITCH DID NOTHING TO REMEDY THIS. SOMETIMES, EVEN WHEN THE VAN WAS BEING DRIVEN AT 25 TO 55MPH, THESE LIGHTS WOULD SUDDENLY POP ON AND THE ENGINE WOULD STALL OUT, DEPRIVING ME OF MOST OF MY STEERING AND BRAKING CAPABI... Read more
Incident date: Jun 28, 2011
MY 2000 HONDA CIVIC WAS RECENTLY REPAIRED DUE TO A MINOR FENDER BENDER WITH A CURB. THE TRANSMISSION WAS REPLACED AS PART OF THESE REPAIRS WITH A TRANSMISSION FROM A SALVAGE YARD. WHILE DRIVING THIS VEHICLE, THE CHECK ENGINE LIGHT CAME ON AND AFTER A DIAGNOSTICS TEST, THE CODE P0240 CONTINUED TO SHOW UP AFTER BEING RESET NUMEROUS TIMES. THIS LIGHT TURNS ON ABOUT THREE MILES OF DRIVING AFTER BEIN... Read more
Incident date: Apr 1, 2011
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING, WHEN SHE NOTICED THAT THE TRANSMISSION LIGHT ILLUMINATED. THE DEALER ADVISED THE CONTACT TO HAVE THE TRANSMISSION REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 67,000. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. ... Read more
Incident date: Jun 19, 2011
TL* THE CONTACT OWNS A 1999 BMW 323I. WHILE THE VEHICLE WAS PARKED THE GEAR SHIFT SLIPPED INTO REVERSE ON ITS OWN AND THE RPMS INCREASED. THE GEAR SHIFT INDICATOR LIGHTS WOULD NOT ILLUMINATE. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE IN ORDER TO AVOID A CRASH AND STATED SHE LOOKED AT THE INSTRUMENT PANEL TO SEE WHAT GEAR THE VEHICLE WAS IN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAG... Read more
Incident date: Jun 21, 2011
MY 2005 NISSAN XTERRA SUDDENLY DEVELOPED A LACK OF ACCELERATION NEARLY CAUSING AN ACCIDENT AT A STOP SIGN. WHEN TAKEN TO MY MECHANIC I WAS TOLD THAT THE TROUBLE CODE INDICATED THE TCM AND OR THE FRONT BRAKE SOLENOID, BOTH OF WHICH ARE IN THE TRANSMISSION AND THEY WOULD COST AT LEAST $2000 TO FIX. THE DEALER WOULD NOT TALK TO ME OR RETURN MY CALLS AFTER LETTING ME KNOW THAT A FIX WOULD COST @$5000+... Read more
Incident date: Jun 27, 2011
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THE VEHICLE SUDDENLY STALLED IMMEDIATELY AFTER IT STOPPED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10033 (VEHICLE SPEED CONTROL POWER, TRAIN:AUTOMATIC TRANSMISSION CONTROL MODULE... Read more
Incident date: Jun 25, 2011
MY TRANSMISSION JUST FAILED. LUCKILY MY WIFE WAS DRIVING ON A LOCAL STREET AND WAS ABLE TO SAFELY PULL INTO A BUS STOP. THE CAR HAD TO BE TOWED AND JUST FOUND OUT THAT THE TRANSMISSION HAS TO BE REBUILT. WE STILL HAVE PAYMENTS LEFT AND WE ONLY ONE VEHICLE. IT COULD TAKE UPTO A WEEK TO FIX. *TR
Incident date: Sep 17, 2010
IN SEPTEMBER, 2010 I WAS DRIVING MY 2005 NISSAN XTERRA AT 55 MPH ON A TWO LANE HIGHWAY WHEN IT THE TEMPERATURE SPIKED OVERHEATING THE ENGINE AFTER PULLING OVER AND CHECKING IT I DISCOVERED I HAD TRANSMISSION FLUID IN THE RADIATOR. COME TO FIND OUT THERE IS A KNOWN DEFECT ON 2005 THRU 2010 NISSAN XTERRA'S, PATHFINDERS, AND FRONTIER'S IN WHICH THE RADIATORS INTERNALLY LEAK WATER INTO THE AUTOMATIC T... Read more
Incident date: Nov 15, 2007
TL* THE CONTACT OWNS A 2008 FORD TAURUS. THE CONTACT STATED THE VEHICLE WAS NOT MOVING WHEN IT ACCELERATED AND SHIFTED INTO GEAR WITH EXCESSIVE FORCE. THE FAILURE ALSO OCCURRED WHENEVER THE CONTACT SHIFT FROM FIRST TO SECOND GEAR. THE FAILURE BEGAN TO OCCUR WITHOUT WARNING IMMEDIATELY AFTER THE VEHICLE WAS PURCHASED. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER SEVERAL TIMES AND STATED THERE WA... Read more
Incident date: Jun 1, 2011
2011 BMW X3. CONSUMER STATES MULTIPLE DRIVE TRAIN FAILURES *TGW THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST POWER WHILE PASSING ANOTHER VEHICLE ON A RURAL TWO LANE HIGHWAY. THE VEHICLES COMPUTER SYSTEM FLASHED A WARNING SIGNAL WITH A HALF ENGINE ICON STATING: DRIVE MODERATELY. MAXIMUM DRIVE TRAIN OUTPUT NOT AVAILABLE. HAVE THE SYSTEM CHECKED BY YOUR SERVICE CENTER. THE DEALER HAD ISOLATED... Read more
Incident date: Mar 2, 2006
2--3 HONDA ODYSSEY TRANSMISSION PROBLEM: I PURCHASED A 2003 ODYSSEY BRAND NEW IN SEPTEMBER OF 2002. THE VAN WAS GREAT FOR A WHILE UNTIL THE ELECTRIC DOORS STARTED TO STICK AND WE HAD SOMETHING STRANGE HAPPEN SEVERAL TIMES WITH THE TRANSMISSION. WE TOOK IT TO THE DEALER FOR A CHECK-UP RIGHT BEFORE THE WARRANTY EXPIRED AT ABOUT 34K MILES (WARRANTY EXPIRES AT 36K). THE DEALER LOOSENED THE DOORS A... Read more
Incident date: May 20, 2011
I OWN A 2006 CHEVROLET COBALT LS SEDAN. THIS CAR EVERY YEAR LIKE CLOCK WORK HAS TO EITHER HAVE A NEW TRANSMISSION PUT INTO IT, OR HAS SHIFTING PROBLEMS. THE CAR WILL BE FINE FOR ABOUT A YEAR AND THEN IT STRUGGLES TO SHIFT GEARS AND IT WILL BE SUBTLE. THEN IT SLOWLY STARTS TO FEEL LIKE THE TRANSMISSION IS " SLIPPING" WHEN U REVERSE AND THEN PUT IT BACK INTO DRIVE IT SLIDES BACK BEFORE IT BEGINS TO ... Read more
Incident date: Jun 18, 2011
FROM A COMPLETE STOP, PLACED FOOT ON BRAKE PEDAL, PUT TRANSMISSION INTO FORWARD, RELEASED FOOT FROM BRAKE PEDAL, VEHICLE ACCELERATED INTO REVERSE WITHOUT TOUCHING THE ACCELERATOR PEDAL CAUSING AN ACCIDENT INTO A PARKED CAR. TEN DAYS LATER, FROM A COMPLETE STOP, PLACED FOOT ON BRAKE PEDAL, PUT TRANSMISSION INTO REVERSE, RELEASED FOOT FROM BRAKE PEDAL, VEHICLE ACCELERATED FORWARD WITHOUT TOUCHING T... Read more
Crash
Incident date: Jun 26, 2011
GEAR SHIFT LOCKED IN PARK. COULD NOT MOVE IT OUT OF PARK EVEN AFTER USING THE RESET BUTTON. HAD TO CALL A TOW TRUCK. TOW TRUCK COULD NOT TOW DUE TO THE DRIVEWAY AND POSITION OF CAR. MECHANIC HAD TO MAKE HOUSE CALL. WILL RETURN TOMORROW WITH A SPECIAL JACK TO TRY TO GET THE CAR INTO A POSITION WHERE IT CAN BE TOWED TO THE SHOP. EXPECT THIS TO BE EXPENSIVE REPAIR. *TR
Incident date: Jun 24, 2011
06 FORD FUSION DOESN'T SHIFT - I WAS TRAVELING WITH MY DAUGHTER FROM NV TO AZ. AFTER HAVING DRIVEN 2 HOURS I EXITED THE HIGHWAY, STOPPED AT A STOP SIGN AND WAS ABLE TO TRAVEL APPROXIMATELY A 100 FEET WHEN OUT OF NO WHERE THE ENGINE REVVED UP TO 5000 RPMS AND STOPPED MOVING. THE VEHICLES BEHIND ME WERE CAUGHT OFF GUARD BECAUSE OF MY SUDDEN STOP IN THE MIDDLE OF THE ROAD. I TRIED PUSHING THE GAS PED... Read more
Incident date: Jan 1, 2010
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT A BURNING ODOR WAS COMING FROM THE TRANSMISSION. THE VEHICLE WOULD ALSO SHAKE EXCESSIVELY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE TORQUE CONVERTER REPLACED. THE MA... Read more
Fire