Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 6, 2011
2004 MAXIMA AUTOMATIC TRANSMISSION, TRANSMISSION JERKS VIOLENTLY WHEN SHIFTING, AFTER DRIVING FOR A SHORT PERIOD OF TIME TRANSMISSION STOPS SHIFTING AND CAR IS INOPERABLE. *TR
VOLKSWAGEN
GOLF
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 8, 2011
Incident date: Jul 8, 2011
2011 VW GTI W/ DSG TRANSMISSION. VEHICLE HAS 12K MILES AND REQUIRES REPLACEMENT OF MECHATRONICS UNIT. ON TWO OCCASIONS WHILE ACCELERATING FROM A STOP WITH TRANSMISSION IN DRIVE, THE VEHICLE FAILED TO ACCELERATE. ENGINE REVVED IN AS IF IN NEUTRAL. AFTER SEVERAL ATTEMPTS WITH THROTTLE INPUT, THE TRANSMISSION SLAMMED INTO GEAR. ON ANOTHER OCCASIONS WHILE DRIVING AT APPROX 65MPH WITH THE TRANSMISSION ... Read more
Incident date: Jul 2, 2011
WE ARE EXPERIENCING THE LUNGING AND SUDDEN ACCELERATION AT IDLE SPEED ON OUR 2007 FORD FREESTYLE. WHEN MOVING IN A PARKING LOT, IT IS VERY APPARENT, PARTICULARLY AS YOU CHANGE FROM REVERSE TO FORWARD. YOU REALLY NEED TO PAY ATTENTION, AND KEEP YOUR FOOT ON THE BRAKE BECAUSE THE VEHICLE DOES LUNGE. WE RECENTLY HAVE HAD ANOTHER ISSUE WITH THIS VEHICLE WHILE DRIVING ON VACATION. THE LITTLE "WRENC... Read more
Incident date: Jun 24, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED BEFORE ACCELERATING FURTHER. THE VEHICLE RESUMED NORMAL ACCELERATION AFTER A BRIEF HESITATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, AND THE CONTACT WAS WAITING ... Read more
CHEVROLET
SILVERADO 1500
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 8, 2011
Incident date: Jul 8, 2011
THE AUTOMATIC 4 WHEEL DRIVE SHIFTS FROM 2 WHEEL HIGH TO 4 WHEEL LOW WHILE DRIVING. I HAVE REPLACED ENCODER ONCE AND NOW DOES IT AGAIN. THIS NOT UNCOMMON IN CHEVY P/U'S. WAS TOLD BY SERVICE WRITER THIS HAPPENED TO A TRUCK WHILE IT WAS GOING DOWN ROAD AT 70MPH AND IT DESTROYED POWER TRAIN. THE PERSON WAS LUCKY THAT THEY HAD THEIR SEAT BELTS ON. PROBLEM # 2 IS SOMETIMES THE SPEEDOMETER WORKS AND SOME... Read more
Incident date: Jul 4, 2011
OVER THE PAST YEAR SINCE FEB 2010, I HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH MY 2005 NISSAN MAXIMA. THE CAR GIVES A HARD JERKS WHEN GOING FROM 1ST TO 2ND GEAR. YESTERDAY WHILE DRIVING MY MAXIMA ON THE HIGHWAY, LUCKILY I WAS DRIVING AT 20-30 KM/HR, IT COMPLETELY STOPPED AND WOULD NOT ACCELERATE. FOR A FEW SECONDS, MADE THIS HORRIBLE NOISE AND THEN KICKED BACK INTO GEAR LIKE NOTHING HAD HAPPEN.... Read more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WOULD JERK VIOLENTLY WHEN CHANGING GEARS. THE FAILURE WOULD ALSO OCCUR WHEN REVERSING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 82,000.
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT HE AS UNABLE TO SHUT THE VEHICLE OFF OR REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT A MECHANISM WITHIN THE GEAR SHIFTER WAS BROKEN, NOT ALLOWING THE VEHICLE TO SHIFT INTO PARK. THE GEAR SHIFTER WAS REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 64,519.
Incident date: Jul 1, 2010
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING FORWARD, THE VEHICLE WOULD HESITATE THEN BEGIN DRIVING IN REVERSE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT YET TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 106,736.
Incident date: Jun 9, 2010
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 50 AND 60 MPH THE VEHICLE WOULD BEGIN TO JERK BEFORE LOSING SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER TRAIN CONTROL MODULE WAS FAILING. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER ... Read more
Incident date: Jul 1, 2011
HAD CAR SERVICED AS PER MANUAL AT HONDA DEALERSHIP. LAST SERVICE, I WAS TOLD TO HAVE TRANSMISSION FLUID CHANGED. DID THAT. REPORTED WITHIN A COUPLE DAYS THAT THE TRANSMISSION SEEMED TO OCCASIONALLY SHIFT HARD. ASKED TO BRING BACK IN FOR CHECK. DID THIS. DEALER KEPT CAR FOR 2 DAYS, RAN TESTS, SAID NO PROBLEMS NOTICED. PICKED UP CAR, NOTICED WITHIN AN HOUR AGAIN OCCASIONAL SLIPS ON TRANSMISSIO... Read more
Incident date: Jul 6, 2011
2001 MDX SHUDDERS AT 1500 RPM (LIKE RUNNING OVER A SPEED STRIP) APPARENTLY A FAULTY TORQUE CONVERTER (TRANSMISSION). *TR
Incident date: Jul 8, 2006
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT THE VEHICLE BEGAN TO SHAKE. ALSO, THE CONTACT ALSO STATED THAT THE VEHICLE WOULD MOMENTARILY HESITATE BEFORE ACCELERATING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Incident date: Jul 7, 2011
(02) LINCOLN LS ISSUES. (110,000 MILES CURRENTLY) FORD/LINCOLN SHOULD BE HELD ACCOUNTABLE FOR THIS PRODUCT. THE AMOUNT OF PROBLEMS FROM MANY CUSTOMERS AROUND THE COUNTRY IS SIMPLY AMAZING. FOR FORD TO NOT SEND OUT RECALLS ON THE LS IS SIMPLY A LACK OF PROFESSIONAL BUSINESS. THE FOLLOWING PROBLEMS ARE NOT ISOLATED TO MYSELF BUT RATHER BY THOUSANDS AROUND THE COUNTRY. - CLOCK SPRING REPLACED... Read more
Incident date: Apr 23, 2011
DRIVING ON THE TOLLWAY WHEN SUDDENLY THE VAN'S RPM REVVED UP BUT THE VAN WOULD NOT GO INTO ANY GEAR. THE VAN WAS TOWED THREE TIMES BECAUSE OF THE EASTER HOLIDAY. WE WERE TOLD BY FORD THAT THE TRANSMISSION IMPLODED. 0 WE HAD TO HAVE THE TRANSMISSION REPLACED. *TR
Incident date: Jul 7, 2011
ALL WAS NORMAL WHEN SUDDENLY MY TRANSMISSION LOST ITS GEAR. THE REV COUNT WENT ALL THE WAY UP AND MY CAR WASN'T MOVING. THE ONLY WAY THE CAR WILL SLIP BACK INTO GEAR IS I TURN OFF THE CAR AND START IT BACK UP. THEN IT STILL LOSES GEAR RANDOMLY~ *TR
Incident date: Jul 4, 2011
SUDDENLY OUT OF NOWHERE MY 2006 JEEP COMMANDER V6 JUST START JERKING AND DRIVING VERY POORLY. IT ONLY STAYS IN THIRD GEAR AND THE MIL LIGHT INDICATOR IS ON. IT ALSO JERKS AND SEEMS LIKE THERE'S ISSUES WITH THE TRANSMISSION. I'VE READ ONLINE HUNDREDS OF USERS POSTING THE SAME ISSUE BUT THERE IS NO RECALL ON THE VEHICLE YET. THIS IS VERY IRRITATING AND THIS COULD'VE EASILY CAUSED AN ACCIDENT. I DO N... Read more
Incident date: Jul 2, 2011
TL* THE CONTACT OWNS A 2003 FORD TAURUS SES. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NO LONGER ACCELERATE. AFTER TRYING TO RESTART IT TO NO AVAIL, IT WAS UNDRIVABLE AND HAD TO BE TOWED. THE VEHICLE HAS NOT BEEN INSPECTED NOR REPAIRED. THE DEALER WAS CONTACTED AND THEY ADVISED HIM THAT THE TRANS AXLE HAD POSSIBLY FAILED AND NEEDED TO BE REPLACED. THE FAILURE AND CURRE... Read more
Incident date: Jul 2, 2011
I HAVE A 2007 MAZDA MAZDA3 AND HAD TO REPLACE THE TRANSMISSION AT ABOUT 50,000 MILES. LUCKILY THAT WAS COVERED UNDER WARRANTY. NOW AT 80,000 MILES, I'M BEING TOLD THAT THE TRANSMISSION IS BAD AGAIN AND NEEDS TO BE REPLACED. *TR THE FIRST TIME IT WAS BUSY-SHIFTING HARD FROM 4TH TO 3RD GEAR WHEN GOING UP LARGE HILLS. THIS WORE ON THE ENGINE AND CRACKED THE CV BOOT. AFTER REPLACEMENT, THIS ISS... Read more
Incident date: Jul 6, 2011
TRANSMISSION FAILURE ON 2002 HONDA ODYSSEY. LONG HISTORY OF FAILURE OF HONDA ODYSSEY TRANSMISSION. HONDA HAD A RECALL IN 2004 AND THEY INSTALLED A JET OILER KIT WHICH WAS SUPPOSED TO FIX THE PROBLEM THAT LED TO THE FAILURE OF OUR TRANSMISSION. *TR
Incident date: Jul 2, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED WHILE DRIVING, THE TRANSMISSION WOULD JERK VIOLENTLY WHEN CHANGING GEARS. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST THE CONTACT. THE FAILURE MILEAGE WAS 48,390 AND THE CURRENT MILEAGE WAS 48,111. UPDATED 08/10/11*LJ UPDATED ... Read more
Incident date: Jul 2, 2011
THE AUTOMATIC TRANSMISSION ON MY 1999 LEXUS RX300 FAILED AT 165,000 MILES. IT CONSTANTLY TRIED TO DOWNSHIFT, AND AS A RESULT IT RAN HOT AND BURNED TRANSMISSION FLUID. PRIOR TO FAILING, IT CEASED SHIFTING INTO OVERDRIVE WHILE I WAS ON THE HIGHWAY, FORCING ME TO DRIVE IN A LOW GEAR AT 4,500 RPMS AND WASTE GAS WHILE I DROVE AS FAR AS I COULD TOWARD THE MECHANIC. *TR
Incident date: Jul 7, 2011
MY DAUGHTER WAS DRIVING A 2003 FORD TAURUS ON JULY 7, 2011. THE VEHICLE STOPPED MOVING. THE ENGINE WAS WORKING, BUT THE CAR WOULD NOT MOVE. CAR WAS TOWED TO A REPAIR FACILITY WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS TORN UP AND WOULD HAVE TO BE REPLACE OR REBUILT. THIS TRANSMISSION FAILURE HAPPENED WITHOUT ANY PREVIOUS INDICATIONS OF THE CAR HAVING TRANSMISSION TROUBLE. I UNDERSTAND T... Read more
Incident date: Jul 3, 2011
MY FREESTYLE WHICH I PURCHASED NEW HAS BEEN AT THE DEALER MULTIPLE TIMES FOR LUNGING. WHEN IT LUNGES IT THROWS THE WRENCH LIGHT. LAST INCIDENT IS THE INCIDENT DATE BELOW. *TR SAME AS PE11018
LAND ROVER
FREELANDER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2011
Incident date: Mar 17, 2009
A CAR MADE TO BREAK DOWN ON YOU. I BOUGHT A LANDROVER FREELANDER 2002 AND BARELY DROVE IT...IT HAD BEEN A LEASED VEHICLE AND WAS WELL TAKEN CARE OF...HOWEVER...IT BROKE DOWN AS SOON AS I GOT IT. FIRST IT WAS A COOLANT PROBLEM, IT OVERHEATED WHILE I WAS DRIVING IT HOME FROM WORK. I LIVE 5 MILES FROM WORK. THE FIRST YEAR I BOUGHT THE CAR I PUT LESS THAN 1000 MILES ON IT AND HAD ALREADY BROUGHT IT IN... Read more
Incident date: Jul 1, 2011
THIS IS THE SECOND TIME I HAD TO TOW THIS CAR TO THE DEALERSHIP DUE TO TRANSMISSION ISSUES. I HAVE ALREADY SPENT $6,000.00 ON THE TRANSMISSION AND THEN IT LUNGES WHILE BACKING UP AND I HAVE TO TAKE IT IN TO THE DEALERSHIP AGAIN. IT IS VERY SCARY TO DRIVE THIS CAR WHEN IT DOES THIS. THEY HAVE THE NERVE TO TELL ME IT IS THE AIR FILTER!!!!! HOW CAN THE AIR FILTER CAUSE THE WRENCH LIGHT AND ENGINE SA... Read more
Incident date: Jun 30, 2011
THE AUTOMATIC TRANSMISSION IN MY 2010 FORD ESCAPE STARTED "FLARING" BETWEEN 2ND AND 3RD GEARS LAST SEPTEMBER A MONTH AFTER I BOUGHT IT. "FLARING" IS A TERM USED BY FORD TO DESCRIBE WHEN THE TRANSMISSION DELAYS SHIFTING BETWEEN GEARS AND THE ENGINE REVS UNTIL IT FINALLY SHIFTS. THE DEALER HAS WORKED ON IT SEVERAL TIMES AND THE PROBLEM CONTINUES. THIS HAS NOT REALLY BEEN A SAFETY ISSUE UNTIL TWO WEE... Read more
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED FOR THE SAME FAILURE ON ANOTHER OCCASION, BUT THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.
Incident date: Oct 16, 2010
I PURCHASED 2010 MERCURY MARINER AT THE END OF MAY 2010, APPROXIMATELY 21 WEEKS AFTER PURCHASE DATE MY TRANSMISSION FAILED; VERY HARSH ENGAGEMENTS, VEHICLE JERKS HARD BETWEEN GEARS, LOOSES POWER AND POPS FORWARD WHEN DRIVING STEADY SPEED AND WHEN APPROACHING AN INTERSECTION TO STOP OR TURN. SAFETY CONCERNS DUE TO UNKNOWN IF POWER FAILURE WILL OCCUR WHEN THERE IS ONCOMING TRAFFIC OR IF VEHICLE WIL... Read more
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THE TRANSMISSION WAS REPLACED ON 1/27/2007, BECAUSE THE SEALS FAILED IN THE DRIVE TRAIN. THE CONTACT STATED THE FAILURE RECURRED AND WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THEY STATED THE TRANSMISSION FAILED AGAIN. THE CONTACT STATED THE TRANSMISSION WAS FIRST REPLACED UNDER WARRANTY, BUT THE MANUFACTURER STATED THE RECENT FAILURE... Read more
Incident date: Jan 2, 2011
WE HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH MY 2006 NISSAN MAXIMA. IT STARTED A FEW MONTHS AGO. IT STARTS TO JERK GRADUALLY. IT REALLY DOESN'T START DOING IT UNTIL THE VEHICLE IS HOT AND HAS BEEN RUNNING FOR A WHILE. WE TOOK IT TO GET DIAGNOSED BUT IT DID NOT READ AS THE TRANSMISSION AT FIRST. AS THE PROBLEM PROGRESSED, WE TOOK IT AGAIN AND WAS TOLD THAT IT WAS THE TRANSMISSION AND THAT IT... Read more
Incident date: Dec 8, 2009
TL* THE CONTACT OWNS A 2008 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS LOOSE AND SEEMED TO WOBBLE WHILE TURNING. THE CONTACT STATED THAT THE VEHICLE FISH-TAILED AND BECAME UNCONTROLLABLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS... Read more
NISSAN
PATHFINDER
(1995) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 7, 2011
Incident date: Jul 6, 2010
TL* THE CONTACT OWNS A 1995 NISSAN PATHFINDER. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE INDEPENDENTLY SHIFTED INTO SECOND GEAR BEFORE DECELERATING AND BECOMING UNRESPONSIVE TO ACCELERATION ATTEMPTS. ALL OF THE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENTAL PANEL AS THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT... Read more
Incident date: Mar 4, 2011
I HAVE A 2005 MAXIMA THAT HAS A JERKING IN THE TRANSMISSION BETWEEN 1ST AND 2ND GEAR. *TR
Incident date: Jul 6, 2011
NORMAL DRIVING, AT APPROXIMATELY 142,000 MILES TRANSMISSION SERVICE REQUIRED LIGHT CAME ON AFTER TRANSMISSION BEGAN SLIPPING AND "CLUNKING". TRANSMISSION FAILURE ON 2001 VOLVO XC70. $4,000+ REPAIR, COMMON TO THE 2001 XC70 MODEL. *TR
Incident date: May 22, 2011
2000 CHEVROLET BLAZER 4X4 LOST REVERSE WITH A THUMP/POP NO LOAD HAVE BEEN TOLD THAT THE SUNSHELL BROKE... *TR
Incident date: Jul 6, 2011
WHILE DRIVING ON THE HIGHWAY IN DELAWARE WITH MY FAMILY THE VAN I SUDDENLY LOSS ACCELERATION. THANK GOD I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD BUT THIS HAS TO BE A SAFETY CONCERN. WITHOUT NOTICE LOSE ACCELERATION AND NOW NO GEARS WORK. 2003 FORD WINDSTAR. AFTER SEARCHING ON LINE THERE A LOT OF PEOPLE WHO HAD THE SAME THING HAPPEN TO THEM. THIS VAN HAS BEEN A MAJOR PROBLEM WITH THE AXLE BRE... Read more
FORD
FIVE HUNDRED
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 6, 2011
Incident date: Oct 1, 2010
I HAD MY VEHICLE AT THE SERVICE DEPARTMENT THREE TIMED FOR TRANSMISSION PROBLEMS. THE CAR WOULD JUMP AND SPUTTER BUT EVERY TIME THE DEALERSHIP CAME TO THE SAME CONCLUSION, NOTHING WRONG WITH THE VEHICLE. WENT TO GET A THIRD OPINION AT ANOTHER DEALERSHIP WAS TOLD I NEED NEW VALVE BODY. EVERYTIME I TOOK THE CAR TO THE DEALERSHIP THE CAR WAS UNDER EXTENDED WARRANTY. NOW IT IS NO LONGER UNDER WAR... Read more
Incident date: Jul 3, 2004
ABOUT SIX MONTHS AGO OUR 2004 FORD FREESTAR HAD THE WATER GETTING INTO THE PCM. MY MECHANIC SAID THEY NEW ABOUT A SERVICE NOTICE/ALERT, WHATEVER YOU MIGHT CALL IT, STATING THAT FORD KNEW THIS WAS AND ISSUE AND THAT IT WAS NOT A RECALL. THEY ACTUALLY POURED WATER OUT OF THE MODULE. HE STATED THAT IT DID NOT DRIP OUT, IT "POURED OUT". HE EXPLAINED TO ME THAT THE WATER WAS GETTING IN BETWEEN THE... Read more
Incident date: Jul 6, 2011
2005 CHRYSLER 300 TOURING 70,000 MILES THE CAR GETS STUCK IN PARK. LOOKING ON THE INTERNET IT LOOKS LIKE ALOT OF 300'S ARE DOING THE SAME THING. WE HAVE A 2007 CHRYSLER SEBRING THAT DID THE SAME THING BUT IT WAS COVERED UNDER A RECALL. WHY ISN'T THE 300 COVERED UNDER THE SAME RECALL? *TR
Incident date: Jul 2, 2011
TL* THE CONTACT OWNS A 2001 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SUDDENLY STALLED. SHE NOTICED THAT THE CHECK ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HER THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 91,000... Read more
Incident date: Jul 2, 2011
I HAVE A 05 FORD FREESTAR IN THE GARAGE WITH TRANSMISSION PROBLEMS DESCRIBED BY MANY ON THE INTERNET. MY WIFE WAS GOING TO WORK AND THE VAN LOSS ALL POWER FROM THE TRANSMISSION. SHE WAS IN HEAVY TRAFFIC AND IT JUST QUIT. AFTER COASTING TO A STOP SHE CALLED ME. WE HAD TO CALL A WRECKER AND HAD IT TOWED TO THE GARAGE CLOSE TO HOME. AFTER CALLING FORD, (THEIR PRICE OVER THREE THOUSAND) I HAD IT TOWED... Read more
Incident date: Jul 3, 2011
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THE TRANSMISSION FAILED ON THE VEHICLE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE IS CAUSED BY A FAILED TORQUE CONVERTER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 110,000.
Incident date: Jun 10, 2011
MY NEW 2011 CHEVY CRUZE HAS A MAJOR HESITATION WHEN TRYING TO ACCELERATE THE CAR. THIS PROBLEM OCCURS CONSISTENTLY ALL THE TIME FROM DAY 1. BROUGHT THE CAR IN FOR SERVICE FOR THIS PROBLEM TO THE CHEVY DEALER WHERE I PURCHASED THE CAR FROM AND THEY SAID THERE IS NOTHING THEY CAN DO TO CORRECT THIS HESITATION PROBLEM. THEY SAID THEY HAVE HAD A LOT OF COMPLAINTS ABOUT THIS HESITATION PROBLEM. THIS IS... Read more
Incident date: Sep 27, 2010
ON SEPT 27, 2010 I WAS DRIVING HOME FROM MY JOB AND MY 2004 MERCURY MONTEREY JUST STOPPED ACCELERATING. THERE WERE NOT SOUNDS, LIGHT OR WARNINGS ON THE DASH AND THERE HAD NEVER BEEN ANY. I WAS ABLE TO COAST UP ONTO THE GRASS AREA ON THE SIDE OF THE 2 LANE ROAD AND OUT OF TRAFFIC BEFORE THE CAR CAME TO A COMPLETE STOP. MY CAR WOULD NOT RESTART. MY CAR HAD 50180 MILES ON IT AT THE TIME THIS HAPPEN... Read more
Incident date: Jun 21, 2011
TL* THE CONTACT OWNS A 2006 FORD EXPLORER. THE CONTACT STATED THAT FLUID WAS LEAKING FROM THE VEHICLE. WHEN INSPECTED, HE DISCOVERED THAT THE TRANSMISSION PAN WAS CORRODED AND WAS CAUSING THE LEAK. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE PAN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ALONG WITH ADDITIONAL PARTS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED ... Read more
Incident date: Jul 6, 2011
1. LEAK FOUND IN PASSENGER-SIDE TRANSMISSION SEAL WHILE CAR WAS GETTING REGULAR SERVICE 2. TOOK CAR TO CERTIFIED VOLVO MECHANIC 3.VOLVO USA TOLD MECHANIC THAT THE PART, AS SUCH, IS NOT AVAILABLE AS A PART FOR REPAIR ; INSTEAD THAT THE ENTIRE LARGER PART,THE BEZEL GEAR, WHICH IS WORKING QUITE WELL, WILL HAVE TO BE REPLACED AT A COST OF $2000! *TR
Incident date: Jul 5, 2011
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND APPROACHING A TRAFFIC STOP SIGNAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE EXHIBITED AN ABNORMALLY RAPID INCREASE IN ENGINE RPMS. THE TRANSMISSION FAILED TO RESPOND AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT PLANNED TO HAVE THE VEHICLE DIAGNOSED BY A CERTIFIED MECHANIC... Read more
Incident date: Jul 2, 2011
AS PER YOUR WEBSITE DEFECT INVESTIGATIONS. MY 2005 MERCURY MONTEREY I WAS DRIVING ON THE FREEWAY AT 65 MPH AND ALL OF A SUDDEN THE ENGINE RPM ROSE UP RAPIDLY. I AT FIRST THOUGHT THERE WAS A PROBLEM WITH THE CRUISE CONTROL. BUT NO IT WAS THE TRANSMISSION. AS YOUR INVESTIGATION SHOWS IT WAS A STRIPPED OUTPUT SHAFT AND THE TORQUE CONVERTER. I AM HAVING IT REPAIRED TODAY. I WOULD LIKE TO KNOW IF FORD ... Read more
Incident date: Jun 22, 2011
CHECK ENGINE LIGHT ON WITH ERROR CODE P0740 INDICATING TRANSMISSION FAILURE ON 99 HONDA ODYSSEY. ACCORDING TO THE HONDA SERVICE PERSON, HONDA WON'T PAY ANY REPAIR OR REPLACE COST BECAUSE IT'S OUT OF MY EXTENDED WARRANTY EVEN THOUGH THERE WERE NUMEROUS SIMILAR COMPLAINTS REPORTED ON 1999 - 2002 ODYSSEY TRANSMISSION PROBLEMS INCLUDING A RECALL AND CLASS ACTION LAWSUIT IN CALIFORNIA AGAINST HONDA F... Read more