Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 17, 2011
I HAVE A 2011 MALIBU, I CHANGED MY TIRES OUT ON MY CAR AND TIRE PRESSURE LOW LIGHT CAME ON, THEN 3 DAYS LATER SERVICE ESC LIGHT CAME ON, AN I INSTANTLY FELT LIKE I WAS IN A WRONG GEAR, POWER AND SPEED REDUCED, THANKFULLY I WASN'T IN HEAVY TRAFFIC, I'M UNDER THE 5 YEAR WARRANTY CAN I GET SERVICE, AND IS IT DANGEROUS FOR ME TO DRIVE. *KB
Incident date: Jul 14, 2011
2006 FORD FREESTYLE LUNGES OCCASSIONALLY WHEN SLOWLY PULLING INTO THE GARAGE OR PARKING SPACE OR WHEN BACKING OUT OF THE GARAGE OR PARKING SPACE. MY FOOT IS ON THE BRAKE WHEN THIS OCCURS. *KB
Incident date: Jul 1, 2008
I OWN A 2006 FORD FREESTYLE, WHICH I PURCHASED, USED,IN 2007. I HAVE HAD TWO THROTTLE BODY ASSEMBLIES REPLACED. THE FIRST WAS IN JULY, 2008 @ 40,203 MILES AND THE SECOND IN AUGUST, 2010 @ 84,731 MILES. THE CHARACTERISTICS OF THE PROBLEM ARE: 'WHEN STARTING TO MOVE FROM A STOPPED POSITION, THE ENGINE WOULD SURGE, AS IF THE ACCELERATOR HAD BEEN DEPRESSED. 'SOMETIMES WHEN THIS SURGING OCCURRED, T... Read more
Incident date: Jul 16, 2011
WHEN I AM GOING AT A LOW SPEED THE CAR GOES DEAD. EXAMPLE BEING WHEN I TURN IN MY DRIVEWAY OR INTO A PARKING SPACE. ALSO THE CAR SURGES AND JUMPS FORWARD OR SOMETIMES BACKWARDS WHEN I PUT IT IN REVERSE OR PARK. IT IS BEGINNING TO HAPPEN ALL THE TIME AND IS DANGEROUS! I AM SO FRUSTRATED I DON'T KNOW WHAT TO DO. I ACTUALLY RAN ACROSS A SITE WHERE TONS OF OTHERS ARE HAVING THE SAME PROBLEM. I DO N... Read more
Incident date: Jun 26, 2011
I PURCHASED A 2006 CHEVROLET HHR FOR MY DAUGHTER WITH A 72 MONTHS /100,000 MILES EXTENDED WARRANTY (WHICH HAS ONE YEAR AND SIX MONTHS LEFT). SHE BROUGHT HER CAR HOME FROM SCHOOL ON SUMMER VACATION SAYING THAT HER CAR WAS SHIFTING FUNNY. WE TOOK IT TARR CHEVROLET SERVICE DEPARTMENT BELIEVING THAT WITH OUR EXTENDED WARRANTY THEY WOULD BE ABLE TO FIGURE OUT THE PROBLEM, REPAIR IT, AND ALL WOULD BE GO... Read more
Incident date: Oct 12, 2010
I HAVE A 2009 DODGE AVENGER THAT IS OPERATING UNSAFELY. IT CONTINUES TO MAINTAIN ITS SPEED WHEN I TAKE MY FOOT OFF OF THE ACCELERATOR, AND DOESN'T SLOW UNTIL I PRESS ON THE BRAKES! IT ALSO TO LURCHES FORWARD WHEN AUTOMATICALLY DOWNSHIFTING, CAUSING ME TO BRAKE EVEN HARDER WITH NEAR MISSES IN ALL OF THESE SITUATIONS. I INITIALLY WORKED WITH LA MESA DODGE DEALERSHIP, WHERE I PURCHASED THE CAR, BUT ... Read more
Incident date: Jul 11, 2011
05 NISSAN XTERRA RADIATOR LEAKED ANTIFREEZE INTO THE TRANSMISSION CAUSING THE VEHICLE TO NOT MOVE UNTIL RPM'S REACHED A CERTAIN SPEED. CAR HAD BEEN VIBRATING PRIOR TO INCIDENT WHICH WAS THOUGHT TO BE TIRES. CAR WAS TOWED TO TRANSMISSION SHOP AND AT A COST OF $4800 FOR REPAIRS. I UNDERSTAND THIS IS A PROBLEM THAT MULTIPLE OWNERS HAVE HAD AND THAT NISSAN IS NOT ACCEPTING RESPONSIBILITY FOR. I WA... Read more
Incident date: Jun 15, 2011
CAR UNEXPECTEDLY LUNGES WHEN SITTING AT IDLE POSITION ON HOT DAYS WITH A/C WORKING HARD. DOES SO IN DRIVE OR REVERSE. MOST CONCERNED WHILE SITTING IN CAR POOL LINE AT ELEMENTARY SCHOOL ON HOT DAYS. KIDS WALK IN FRONT OF CAR FREQUENTLY AND THIS LUNGING CAN BE RATHER DRAMATIC AT TIMES. OCCURS QUITE FREQUENTLY WHEN IT'S HOT AND A/C IS RUNNING. THERE IS NO KNOWN FIX AND FORD DOES NOT ACKNOWLEDGE ... Read more
Incident date: Jul 8, 2011
I OWN A 2002 HONDA CIVIC LX WHICH IS NOTORIOUS FOR TRANSMISSION FAILURES. I BECAME PRO ACTIVE ABOUT IT WHEN THE AUTOMATIC SHIFTING STARTED TO SLIP. I HAD IT LOOKED AT AND TESTED SEVERAL TIMES, INCLUDING AN ENTIRE DAY WITH THE HONDA DEALERSHIP THAT I PURCHASED IT FROM. I EVEN SENT A LETTER IN 2009 TO AMERICAN HONDA MOTOR CO.THEY ALL INSISTED IT WAS FINE. ON JULY 8, 2011 WHILE DRIVING ON A NAR... Read more
Incident date: Jul 15, 2011
VEHICLE ACCELERATED WHILE IN LINE AT THE DRIVE THROUGH AND WAS LURCHING FORWARD. THEN ENGINE LIGHT CAME ON. TOOK VEHICLE TO FORD THEY INFORMED I NEEDED A NEW THROTTLE BODY. *TT
Incident date: Jul 16, 2011
WHILE BACKING UP MY CAR AT A SLOW SPEED THE CAR ABRUPTLY STOPPED AS IF I HIT A BRICK WALL AND MADE A LOUD CRASHING SOUND. THE INDICATOR LETTERS IN THE DASHBOARD WERE BLANK AND THE SHIFTER GEARS LETTERS WERE NOT ILLUMINATED. CAR WAS ABLE TO GET INTO DRIVE AND WAS PARKED, I TURNED THE MOTOR OFF FOR A FEW MINUTES AND RESTARTED THE CAR. WAS ABLE TO GET IT HOME AND WILL CALL THE DEALER ASAP. *TT
PONTIAC
GRAND PRIX
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 16, 2011
Incident date: Mar 1, 2011
I HAVE A 2006 PONTIAC GRAND PRIX GXP. I STARTED HAVING TRANSMISSION PROBLEMS LAST DECEMBER. THE CAR SHUDDERS HORRIBLY AROUND 50 MPH. HAD THE CAR TO A FEW DIFFERENT GM DEALERSHIPS. ONE CLAIMS THEY DIDN'T FIND ANYTHING WRONG. THE OTHER ONE FELT THE PROBLEM, REPLACED A SOLENOID AND CAR CONTINUED TO DO IT. AT THIS POINT THEY CLAIM THERE IS NOTHING WRONG EVEN THOUGH THE SHUDDER IS STILL THERE. CAR WAS ... Read more
Incident date: Jun 19, 2008
TWICE HAD TRANSMISSION FAILURE IN 2003 PILOT. FIRST AT APPROXIMATELY 68,000 MILES AND SECOND AT APPROXIMATELY 120,000 MILES (APPROX 60,000 PER TRANSMISSION). SO MUCH FOR HONDA RELIABILITY! TRANMISSION REPLACED FIRST TIME BY DEALER AT THE COST OF EXTENDED WARRANTY PAYMENT. SECOND REPLACEMENT DEALER WOULD NOT ASSIST AND HAD TO FIGHT TO GET HONDA TO ASSIST. AFTER A LOT OF EFFORT AND FOLLOW UP ON OUR ... Read more
PONTIAC
GRAND PRIX
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 16, 2011
Incident date: Jun 17, 2011
TRANSMISSION SLIPS OR SHUTTERS FROM A STOP, THEN SLAMS INTO GEAR. SHIFT FROM 1ST TO 2ND IS SLOW. SHIFTING MANUALLY WORKS OK. THIS IS A COMMON PROBLEM WITH THE GM 5.4L ENGINE 4T65E-HD COMBINATION AND HAS BEEN HAPPENING NEARLY EVERY TIME I DRIVE THE CAR. LOCAL TRANSMISSION DEALER SAYS HE SEES THIS ALL THE TIME AND IS A KNOWN ISSUE. THIS HAS BEEN HAPPENING FOR QUITE SOME TIME, BUT BECAUSE IT STAR... Read more
Incident date: Jul 9, 2011
WHILE COMING OFF AN INTERSECTION THE 2008 ROGUE STALLED IN THE MIDDLE OF THE INTERSETION. PRESSING THE GAS WOULD SLOW THE CAR MORE NO CHECK ENGINE LIGHT APPEARED. EVENTUALLY AFTER PUMPING THE GAS THE CAR WOULD MOVE AGAIN. I HAD THE DEALER LOOK AT THE CAR AND THEY COULD NOT FIND ANYTHING WRONG AND SAID IT WAS JUST TOO HOT OUTSIDE CAUSING THE TRANSMISSION TO RUN HOT. I LIVE IN AZ AND IT IS ALWAY... Read more
Incident date: Jul 2, 2011
IMMEDIATELY AFTER PURCHASE WE NOTICED A TRANSMITTION PROBLEM WHERE THERE WAS A FLUXUATION OF RPM WHILE DRIVING AT 40 - 65 MPH. THE COMPUTER IS TELLING THE TRANSMITTION TO SHIFT FOR SOME UNKNOWN REASON. IT CAN NOT FIND A CRUSE GEAR TO REMAIN AT SPEED. *TT
Incident date: Jul 14, 2011
2011 TOYOTA CAMRY LE, UNDER 3,000 MILES ON CAR, SLUGGISH DRIVE AS THOUGH I AM PULLING A TRAILOR OR SOMETHING BEHIND THE CAR.VEHICLE JERKING IN AND OUT OF GEARS.LOUD THUMP SOUND TWICE FROM UNDERNEATH THE CAR AS THOUGH SOMETHING BROKE. IN ADDITON TO THE CAR AT A STOP SIGN BRAKE ENGAGED AND CAR JERKED FORWARD. PROCEEDED HOME AND PARKED CAR AND PROCEEDED TO EXIT CAR AND THE VEHICLE ACCELERATED FORWRD.... Read more
Incident date: Jun 30, 2011
I JUST BOUGHT A USED 2003 HONDA ACCORD EX V6. THE TRANSMISSION SEEMS TO HAVE PROBLEM. THE SECOND GEAR DOES NOT SHIFT SMOOTHLY. *TT
Incident date: Jul 10, 2011
THE TRANSMISSION SHIFTS HARD AND JERKS AT TIMES, DEALER STATES IT SHIFTED FINE WHEN THEY DROVE IT. IT HAPPENS MOSTLY IN SLOW RUSH HOUR TRAFFIC. I WILL SEE IF IT CONTIUUES AND DRIVE IT WITH THE DEALER ON THE NEXT VISIT. IS HAS ONLY 8000 MILES ON IT. *TT
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 15, 2011
Incident date: Jan 17, 2010
TL* THE CONTACT OWNS A 2005 NISSAN PATHFINDER. THE CONTACT STATED THE TRANSMISSION FAILED AND THE VEHICLE WOULD START TO VIBRATE WHEN DRIVING 55 MPH OR MORE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE A TRANSMISSION FLUSH WAS PERFORMED. THE DEALER ADVISED THAT THERE WAS NO NEED FOR REPAIRS YET THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE TO A SECOND DEALER AND WAS ADVISED THAT FLUID ... Read more
Incident date: May 4, 2011
I AM HAVING TROUBLE WITH THE TRANSMISSION IN MY WIFE'S 2005 NISSAN MAXIMA. IT HARD SHIFTS IN 1ST GEAR AND SOMETIME HESITATE TO GO. I HAVE HAD THE TRANSMISSION REBUILT ($3000) AND STILL HAVE THE PROBLEMS. THE CAR ONLY HAS 116,000 MILES ON IT. THE OLD PARTS ARE AVAILABLE. *TT
Incident date: Jun 15, 2011
CONSUMER OWNS A 2003 HONDA PILOT. TRANSMISSION IS SHOT. WILL NOT GO INTO 2ND GEAR. CAR REACHES VERY HIGH RPM'S THEN WILL JERK. THIS HAPPENS WHEN CAR IS HEATED. WHEN CAR IS FINALLY IN 2ND GEAR, IT WILL SLIP AND FALL OUT. SOON AFTER, CAR WILL NOT REVERSE. VERY SCARY AND COULD OF BEEN FATAL. TRANSMISSION IS COMPLETEY SHOT. TOOK VERY GOOD CARE OF THIS CAR, ORIGINAL OWNER. HONDA WILL DO NOTHI... Read more
DODGE
JOURNEY AWD
(2009) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 15, 2011
Incident date: Jul 10, 2011
I HAVE A 2009 DODGE JOURNEY SXT AWD. I HAVE HAD SEVERAL ISSUES SINCE I PURCHASED THIS VEHICLE IN OCT 2008. THE ISSUES WERE BRAKE/CALIPER FAILURE, WATER LEAK, WIRING HARNESS, IGNITION FAILURE ETC(THE LIST GOES ON). RECENTLY ON JULY 10-13 2011 MY VEHICLE WOULD AUTOMATICALLY STALL WHEN COMING TO A COMPLETE STOP OR IDEAL BRAKIN. I BROUGHT MY VEHICLE IN TO MY LOCAL DEALERSHIP TO FIND OUT REASON FOR... Read more
Incident date: Jul 14, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT WAS UNABLE TO MOVE THE GEAR SHIFTER OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Incident date: Jul 1, 2011
LETTER FROM COMPLAINT REGARDING PROBLEMS WITH HIS 2006 DODGE CARAVAN 3759 VIN; THE VEHICLE WAS REPOSSESSED ON SEPT 30, 2010 AND NOW HAS A RECALL ON IT; HE IS SEEKING HELP IN HAVING THE VEHICLE RETURNED TO HIM. *KB THE CONSUMER STATED THE VEHICLE SEEMED TO LOSE POWER AND MADE NOISES WHEN GOING UP A HILL. ALSO, ALL OF THE INSTRUMENTS ON THE DASHBOARD WENT OUT, WHEN THE CONSUMER HIT A BUMP IN THE R... Read more
Incident date: Jul 13, 2011
SINCE THE PURCHASE I'VE EXPERIENCED CONTINUAL TRANSMISSION PROBLEMS. UPON SPEAKING WITH THE DEALERSHIP I WAS ASSURED ALL WAS FINE. YOU CAN IMAGINE MY SURPRISE WHEN I RECEIVED NOTICE OF THE TRANSMISSION RECALL (NHTSA 04V176000). UPON REPAIR, IN SEPTEMBER 2004, I DID NOT NOTICE REPAIR IMPROVEMENT, AND CONTINUED TO DETECT THE ROUGH GRIND OF TRANSMISSION SHIFT AND A WHINING SOUND. IN 2009 I EXPERI... Read more
Incident date: Jul 8, 2011
I HAVE A 2004 HONDA ACCORD EX V6 AND THE TRANSMISSION STARTED SLIPPING AND I TOOK TO A HONDA DEALER AND TOLD ME I NEED A NEW TRANSMISSION IT NOT COVERED BY THE RECALL THEY A FULL OF IT I THINK THERE IS A SCAM GOING ON AT HONDA. *TR
Incident date: Jul 14, 2011
THE AUTOMATIC TRANSMISSION IN MY NISSAN MAXIMA 2006 JERKS WHEN IT CHANGES FROM 1ST TO 2ND AND 3RD. THIS ALSO HAPPENS WHEN I SHIFT FROM PARK TO REVERSE. SOMETIMES DURING ACCELERATION, THERE IS A 2 TO 5 SECOND DELAY BEFORE THE CAR REACTS WHICH IS EXTREMELY DANGEROUS WHEN MERGING INTO TRAFFIC. THESE PROBLEMS USUALLY HAPPEN AFTER THE CAR HAS WARMED UP AND HAVE BECOME INCREASINGLY WORSE. *TR
Incident date: Jul 10, 2011
CAR JERKS AND KICKS WHEN TAKING OFF AND WHEN STOPPING. *TR
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2003 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED, CAUSING THE TRANSMISSION TO HANG VERY LOW. AS A RESULT, THE VEHICLE WAS INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TRANSMISSION WAS RE-ATTACHED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 129,000. ..UPDATED 09/19/11 *BF ALSO, THE STEERING INTERMEDIATE ... Read more
Incident date: Jun 11, 2011
FULL TRANSMISSION FAILURE WITHOUT ANY ADVANCE SYMPTOMS AT 103,500 MILES. VEHICLE REGULARLY SERVICED, INCLUDING 90K COMPLETE SERVICE AT DEALER. *TR
Incident date: Jun 1, 2008
I PURCHASED USED 1999 LEXUS RX300 IN 2008 AND SO FAR I'VE HAD TO REPLACE THE TRANSMISSION DUE TO UNEXPECTED CATASTROPHIC FAILURE, BOTH AIR RATIO SENSORS, BOTH KNOCK SENSORS, OXYGEN SENSOR, FRONT STRUT MOUNTS, AND NOW POSSIBLY HAVE TO CHANGE THE TRANSMISSION AGAIN (NOT SHIFTING CORRECTLY). I WAS NOT AWARE THAT THE 1999 TO 2001 RX300S WERE SO PROBLEMATIC. SINCE THIS IS MY ONLY VEHICLE AND I AM STIL... Read more
Incident date: Jul 10, 2011
TRAVELING AT HIGHWAY SPEED, RPMS BEGAN TO RACE,CAR SLOWED DOWN-NO WARNING. TOWED TO TRANSMISSION SHOP. TRANSAXLE ASSEMBLY REMOVED AND REPLACED. TORQUE CONVERTER WAS STRIPPED OUT, NEEDED TO BE REPLACED. *TR
Incident date: Jul 13, 2011
MY 2008 SIENNA HESITATES WHEN GAS PEDAL IS PRESSED AFTER SLOWING DOWN. THE ENGINE REVS FAST (ENGINE IS LOUD) BUT CAR DOES NOT RESPOND ACCORDINGLY BY MOVING AHEAD UNTIL A COUPLE OF SECONDS LATER. USUALLY I WOULD RELEASE THE GAS PEDAL TO PREVENT THE ENGINE REV FROM GOING VERY HIGH. THIS HAPPENS INTERMITTENTLY. DEALER COULD NOT REPLICATE THE PROBLEM AND SERVICE MANAGER EXPLAINED THAT WAS PROBABLY CA... Read more
Incident date: Jun 26, 2011
ON JUNE 26TH,WE LEFT THE HOUSTON AREA ON AN OUT OF TOWN TRIP. AT THE HALFWAY POINT WE EXITED 1-10 AT SCHULENBERG TEXAS AFTER DRIVING FOR APPROX.100 MILES. AFTER COMING TO A STOP AT A MAJOR INTERSECTION, I TRIED TO ACCELERATE AT A NORMAL RATE AND DISCOVERED THAT THE VEHICLE WAS NOT RESPONDING AND DIDN'T HAVE SUFFICIENT POWER TO SAFELY MOVE THRU THE INTERSECTION. I FURTHER DEPRESSED THE ACCELERATOR... Read more
Incident date: Sep 13, 2006
TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD HESITATE BEFORE JERKING INTO THE NEXT GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT PERFORM ANY REPAIRS BECAUSE THE VEHICLE WAS OPERATING AS INTENDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANC... Read more
Incident date: Jul 10, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHILE STOPPED WITH THE BRAKES ENGAGED. THE VEHICLE WOULD ALSO HESITATE TO ACCELERATE WHEN CHANGING GEARS, AND WHILE IN REVERSE THE VEHICLE WOULD JERK BACKWARDS. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. AN AUTHORIZED DEALER WAS NOTIFIED, BUT PROVIDED NO ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF ... Read more
Incident date: Jan 15, 2011
REPLACED THE TRANSMISSION IN A 1997 DODGE RAM 1500 AND IT IS STILL SCREWING UP. TRUCK ONLY HAD 12000 MILES ON IT. *TR
Incident date: Jul 8, 2011
TRANSMISSION KEEPS SLIPPING. IT SHIFTS REALLY HARD THEN IT DOESN'T WANT TO SHIFT LATER ON. *TR
Incident date: Apr 19, 2011
ERRATIC SHIFTING. SLIPPING CLUTCHES. HOLDS ONTO GEARS WITH NO SHIFT. ACCELERATION HESITATION. EXTREME AT TIMES. TWICE, WHILE ATTEMPTING TO ACCELERATE AND MERGE ONTO EXPRESSWAY, THE ENGINE DROPPED TO ALMOST IDLE FOR OVER A SECOND. WHEN THE ENGINE DID CATCH IT WENT TO RED LINE SO QUICKLY HAD TO LET UP ON THE ACCELERATOR. THIS FURTHER CONFUSED THE TRANS. NEARLY GOT REAR ENDED BUT WAS NOT ONLY... Read more
Incident date: Mar 7, 2003
TL* THE CONTACT OWNS A 2001 HONDA ACCORD V6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION WOULD NOT SHIFT FROM FIRST TO SECOND GEAR PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE WAS NOT SERIOUS ENOUGH TO REPLACE THE TRANSMISSION. IN 2008, THE TRANSMISSION EXHIBITED DELAYED SHIFTING. MOST RECENT THE TRANSMISSION FAILED; ALTHOUGH THE CONTAC... Read more
VOLKSWAGEN
GOLF
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 13, 2011
Incident date: Jul 11, 2011
CAR REVS AND DOES NOT ACCELERATE, PUT CAR IN NEUTRAL OR PARK AND BACK IN DRIVE CAN DRIVE CAR AGAIN. *TR
Incident date: Jul 7, 2011
2005 F250 DIESEL. TRANSMISSION WOULD SHIFT ONTO REVERSE BUT WOULD BACK UP. TOOK IT TO FORD THEY TOLD ME REVERSE SNAP RING BROKE AND CRACKED TRANSMISSION CASE. 3900 TO FIX. FORD HAS A RECALL ON SNOW PLOW PACKAGES BUT MINE IS NOT JUST HAS THE EXACT SAME TRANSMISSION. *TR
Incident date: Jun 11, 2011
TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WAS STUCK IN THE PARK POSITION. THE OVERRIDE SWITCH TO MANUALLY SHIFT THE GEAR FROM PARK, WAS ALSO DEFECTIVE. THE VEHICLE WAS TOWED TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST THE CONTACT WITH THE FAILURE. THE F... Read more
DODGE
GRAND CARAVAN
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 13, 2011
Incident date: Jun 29, 2011
POWETRAIN-AUTOMATIC TRANSMISSION. 1. MADE GRINDING NOISE WHEN IN DRIVE OR REVERSE GEARS 2. OCCURRED ALL THE TIME UP UNTIL THE TRANSMISSION FINALLY GAVE OUT. 3. TEARDOWN OF AUTOMATIC TRANSMISSION AND REBUILD/REPLACEMENT OF "THRUST BEARINGS" AND OTHER PARTS DETERMINED BY THE DEALERSHIPS SERVICE DEPARTMENT. *TR
Incident date: Jul 12, 2010
TL* THE CONTACT OWNS A 2004 CHRYSLER CONCORDE LIMITED EDITION. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AND JERK WHEN SHIFTING INTO THE NEXT GEAR. OCCASIONALLY, THE GEARS WOULD STICK WHEN ATTEMPTING TO SHIFT. THE VEHICLE SPEED WOULD INCREASE TO 5000 RPMS, THE ENGINE AND OIL LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. A LOCAL MECHANIC REBUILT THE TRANSMISSION; HOWEVER, T... Read more
Incident date: Jul 12, 2010
SINCE THE FIRST DAY THAT I BOUGHT THIS NEW MUSTANG, THE AUTOMATIC TRANSMISSION SHIFTS HARD AND THERE IS A CLUNKING NOISE. THIS HAPPENS MOSTLY WHEN SLOWING DOWN AND THEN STARTING TO PICK UP. ALSO WHEN JUST SLOWING DOWN AND THE CAR SHIFTS TO 1ST GEAR. THE SHIFTING IS ERRATIC AND NOISY. WHEN THE ENGINE IS COLD, IT ALSO BANGS INTO 2ND AND 3RD GEAR. THE DEALERSHIP CHECKED IT OUT AND SAID THAT THIS... Read more
Incident date: Feb 15, 2011
I HAVE HAD SEVERAL ISSUES WITH MY 2010 FORD FUSION TRANSMISSION SEL V6. I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES. THEY FINALLY DID A REPROGRAM DEC 09, 2010 WITH 8K MILES. THEN COMPLETE TRANSMISSION REBUILD 2/15/11 WITH 11K MILES ON IT. NOW I'M EXPERIENCING THE SAME PROBLEMS YET AGAIN AT 16K. I HAVE TO TAKE IT RIGHT BACK TO THE DEALERSHIP. THEY ALWAYS TELL ME NOTHING IS WRONG. THE TRANS HAS TO... Read more
Incident date: Jan 1, 2009
TRANSMISSION STARTED CLANKING ON THE GO AGAIN WHENEVER AFTER AN ABRUPT STOP. IT HAS PROBLEM SWITCHING IN THE LOW GEARS, BUT IS FINE ON THE HIGH GEARS WHEN IN HIGHWAY. IT HAS DIFFICULTY GOING BETWEEN DRIVE AND REVERSE ALSO. IT MAKES A LOUD NOISE AS IF A HAMMER HIT IT. THIS CAR WAS NEVER IN AN ACCIDENT. IT WAS REGULARLY SERVICED BY THE DEALER. BUT WHEN THIS PROBLEM WAS FIRST REPORTED TO THEM WHEN I... Read more
Incident date: Jul 12, 2011
I PURCHASED A NEW 2005 NISSAN FOR MY DAUGHTER SIX YEARS AGO.....I HAVE THE EXACT PROBLEM THAT EVERYONE ELSE SEEMS TO HAVE....A FAULTY RADIATOR CAUSED COOLANT TO RUIN THE TRANSMISSION NOW NISSAN WANTS THOUSANDS TO REPLACE THE TRANSMISSION AND RADIATOR. ALSO THE CADILLAC CONVERTER NEEDS REPLACING AND EXPERIENCING THE SAME FUEL GAUGE PROBLEM....SINCE I HAVE 109000 MILES IT IS OUT OF WARRANTY....I H... Read more