Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 18, 2011
WITH NO WARNING,NO INDICATION ON DASH, NO PREVIOUS PROBLEM, CAR WOULD NOT BACK UP, FORTUNATELY, I WAS IN MY OWN DRIVEWAY AND NOT IN A PRECARIOUS SITUATION. 2000 323I AUTOMATIC TRANS 100000+ MI DEALER SERVICED SINCE NEW, "LIFETIME FLUID" NO WAY TO CHECK FLUID LEVEL, DEALER SAYS"FLUID LOW CLUTCHES BURNED" ??? LIFETIME FLUID . I SUSPECT AND WILL CHECK TO FIND BROKEN CLUTCH DRUM SO COMMON TO THIS TR... Read more
Incident date: Jun 30, 2011
ABOUT THREE MONTHS AGO I BOUGHT A 2007 FORD FREESTYLE. ONE DAY WHEN ME, MY DAUGHTER, AND MY GRANDDAUGHTER WENT SHOPPING , IN WARNER ROBINS GEORGIA MY CAR STOPPED RIGHT IN THE MIDDLE OF TRAFFIC AND CUT OFF . WE JUST ABOUT HAD PEOPLE HIT US IN ALL DIFFERENT DIRECTIONS. SO I TURNED THE CAR OFF AND TURNED IT BACK ON AND DROVE INTO THE PARKING LOT AND CALLED THE PEOPLE I BOUGHT THE CAR FROM. THEY TOLD ... Read more
Incident date: May 5, 2011
GOT IN MY CAR TO GO HOME ONE AFTERNOON AND IT CRANKED BUT WHEN I PRESSED THE GAS PEDAL IT WOULDN'T MOVE. HAD TO CALL A TOW TRUCK AND HAVE IT TOWED TO A SHOP. MY CAR SPENT 2 WEEKS IN THE SHOP AND IT WAS DETERMINED IT WAS THE THROTTLE BODY. I WAS TOLD BY MY MECHANIC THAT THIS IS A COMMON PROBLEM ON THE FREESTYLE AND IS USUALLY ONE OF THE FIRST MAJOR REPAIRS NEEDED. *KB
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE GEAR SHIFTER BECAME STUCK AND IT WAS VERY DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO SHAKE THE GEAR SHIFTER IN ORDER TO REMOVE THE KEY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED, BUT THE CONTACT FELT THE GEAR SHIFT ACTUATOR WAS FAILING. THE FAILURE AND... Read more
Incident date: Jul 12, 2011
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED ON THREE OCCASIONS. THE MANUFACTURER COVERED THE COSTS OF ALL THREE REPAIRS BECAUSE THEY WERE AWARE OF THE DESIGN FLAWS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 184,205.
Incident date: Jul 18, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE FROM 40 MPH, A NOISE WAS HEARD COMING FROM UNDER THE HOOD AND THE TRANSMISSION JERKED. THE CONTACT ALSO STATED THAT THE FRONT STRUTS WERE LEAKING OIL. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WAS NOT A FAILURE WITHIN THE STRUTS AND THE JERK IN THE TRANSMISSION WAS DUE T... Read more
Incident date: Jul 17, 2011
PURCHASED A USED 2006 FORD FREESTYLE IN JULY OF 2010. A FEW WEEKS AFTER WE BOUGHT IT THE CAR STARTED LURCHING FORWARD AND BACKWARD WHEN BRAKES WERE APPLIED. IT IS REALLY BAD WHEN THE AC IS RUNNING. AT FIRST I THOUGHT MY WIFE WAS CRAZY BUT THEN IT STARTED TO GET REALLY BAD AND I NOTICED THAT WHEN BACKING OUT OF THE GARAGE, AFTER PUTTING IT IN REVERSE AND LETTING OFF THE GAS, THAT THE CAR WOULD JUST... Read more
Incident date: Jun 13, 2011
I HAVE A 2006 NISSAN XTERRA AND DRIVING MY CAR IT STARTED DRIVING LIKE IN NEUTRAL SO I HAD MY CAR TOWED AND THE SHOP TOLD ME THERE WAS A CRACK IN THE RADIATOR HOSE THAT CAUSED FLUID TO GO INTO TRANSMISSION AND RUINED IT. I HAD MY CAR TOWED TO A NISSAN DEALER AND THEY SAID YES THEY KNEW ABOUT THIS AND HAD ISSUED AN EXTENDED WARRANTY TO 80,000 MILES MY CAR HAS 100,000 MILES ON IT SO IT WOULDN'T BE ... Read more
Incident date: Jul 14, 2011
MY CAR HAS BEEN LUNGING FOR THE LAST FEW WEEKS, AND I ALMOST HIT ANOTHER CAR. LAST WEEK, WHEN I GOT IN, THE WRENCH LIGHT CAME ON. I IMMEDIATELY STARTED DRIVING TO THE DEALER. I LOST POWER FOR A FEW SECONDS AND THEN MY CAR WOULD HARDLY SHIFT. THE LUNGING WAS THE REALLY SCARY THING, AND NOW THEY ARE SAYING MY TRANSMISSION NEEDS TO BE REPLACED, AND IT IS OUT OF WARRANTY BY ONE MONTH. *KB
Incident date: Jul 1, 2011
2006 FORD FREESTYLE IS EXPERIENCING SPORADIC LUNGING (ENGINE RACING) WHEN SHIFTING FROM PARK TO REVERSE OR PARK TO DRIVE. HAS HAPPENED MORE FREQUENTLY IN THE LAST MONTH. 65500 MILES ON ODOMETER. *KB
Incident date: Jul 16, 2011
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE GEAR SELECTOR WAS SHIFTED INTO THE PARK POSITION AND THE ENGINE WAS TURNED OFF. WHEN THE CONTACT EXITED THE VEHICLE, IT BEGAN TO ROLL. THE CONTACT REENTERED THE VEHICLE WITH CAUTION AND ENGAGED THE EMERGENCY BRAKE TO STOP THE IT. THE ENGINE FAILED TO RESTART UNTIL THE GEAR WAS SHIFTED INTO NEUTRAL, WHERE IT WAS STARTED AND RESUME... Read more
Incident date: Jul 12, 2011
I OWN A 2005 FORD FREESTYLE SEL. I AM EXPERIENCING ENGINE SURGES (SUDDEN ACCELERATION) ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO A FORD DEALER WHERE THEY DIDN'T FIND ANY PROBLEMS AND BLAMED IT ON ENGINE LOAD FROM THE AC SYSTEMS. WHILE I HAVE NOT HAD ANY ACCIDENTS YET I HAVE ON SEVERAL OCCASIONS BEEN FORCED TO STAND ON THE BRAKE TO AVOID HITTING OTHER VEHICLES AND IN ONE CASE A PEDESTRIAN. FORD WO... Read more
Incident date: Oct 2, 2010
2003 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO SAFETY RECALL AND TRANSMISSION ISSUES *TGW THE CONSUMER STATED WHEN THE VEHICLE SHIFTED TO SECOND GEAR, THE TRANSMISSION WOULD LOCK UP TO THE POINT THAT THE VEHICLE WOULD ALMOST STOP. THE CONSUMER IS SEEKING REIMBURSEMENT DUE TO THE RECALL BEING ISSUED. *JB
Incident date: Dec 23, 2010
TL* THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD JERK UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE VIN WAS UNA... Read more
Incident date: Jun 13, 2011
2001 ACURA 3.2TL. CONSUMER STATES PROBLEMS WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED HE RECENTLY NOTICED A JUDDERING AND SLIPPING ON D5 WHILE SHIFTING FROM 2ND GEAR TO 3RD, ESPECIALLY WHILE GOING ON RAMPS, MERGING ON TO FREEWAYS AND BRIDGES. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. TWO WEEKS LATER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE CO... Read more
Incident date: Oct 17, 2008
THE CAR ACCELERATES WITHOUT ANY PROMPTING OR WARNING. THERE ARE DIFFERENT SCENARIOS THIS IS HAPPENING IN. ONE SITUATION THAT HAS HAPPENED NUMEROUS TIMES IS SITTING IN A LINE SUCH AS A DRIVE THRU AND IDLING WITH MY FOOT ON THE BRAKE AND THE CAR LURCHES FORWARD. ANOTHER SCENARIO IS PUTTING THE CAR IN REVERSE AND THE CAR LURCHES BACKWARDS. SITTING AT A RED LIGHT OR STOP SIGN BEHIND THE LINE OF A CROS... Read more
Incident date: May 9, 2011
I PURCHASED MY 2010 FORD EDGE THE FIRST WEEK OF MAY 2011. WITHIN THREE DAYS I NOTICED THAT THE VEHICLE WOULD ACCELERATE SUDDENLY, AND THE RPM WOULD JUMP FROM 1500 TO 3500, THEN BACK AGAIN. THIS HAPPENED SEVERAL TIMES. I CALLED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND THEY STATED I COULD TAKE IT TO ANY FORD SERVICE DEPT. I DID JUST THAT AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. W... Read more
Incident date: Jul 18, 2011
VEHICLE BROUGHT HOME AND PARKED ON 7/17 AS NORMAL. 7/18 AROUND 4PM ATTEMPTED TO START VEHICLE AND GO TO LOCAL GROCERY STORE. VEHICLE WOULD NOT COME OUT OF PARK. CALLED CHRYSLER AT 1-800-853-1403, WAS REFERRED TO LOCAL DEALERSHIP AT 1-800-992-1997. WAS TOLD TO REMOVE THE CHROME BEZEL AROUND TOP OF CONSOLE AND REMOVE THE PACKAGE TRAY ON THE SIDE AND PUSH THE SQUARE PINK TAB DEVICE INWARD TO RELEA... Read more
Incident date: Jul 17, 2011
WHEN GO TO BACK IT LUNGES BACK AND IF YOU ARE SITTING IN TRAFFIC IT WILL LUNGES FORWARD AND THEN STALL OUT OR DIE AND THE RPMS GO UP REAL HIGH. *KB
Incident date: Jul 13, 2011
I DRIVE A 2007 TOYOTA COROLLA S AUTOMATIC. I BOUGHT IT BRAND NEW & HAD ABOUT 72,000 MILES ON IT AT THE TIME OF THE INCIDENT. I HAD NOTICED FOR A FEW WEEKS THAT MY CAR WAS SHIFTING INTO REVERSE QUITE ROUGHLY, DELAYED & JERKING. I FIGURED I WOULD GET IT CHECKED AT MY NEXT OIL CHANGE. WHILE I WAS STOPPED AT AN INTERSECTION WAITING TO TURN LEFT, MY CAR STALLED. I STEPPED ON THE PEDAL TO ACCELERATE BUT... Read more
NISSAN
PATHFINDER
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 18, 2011
Incident date: Apr 18, 2011
MY SON WAS ON HIS WAY TO SCHOOL WHEN I RECEIVED A CALL FROM HIM INFORMING ME THAT THE PATHFINDER WAS RUNNING HOT. I ADVISED HIM TO PULL OVER AND WAIT UNTIL I ARRIVE. WHEN I LET THE HOOD UP, I SAW FOAM-LIKE SUBSTANCES COMING FROM THE RADIATOR. I HAD THE VEHICLE TOWED TO A MECHANIC SHOP TO HAVE IT CHECKED OUT. HE INFORMED ME THAT THE RADIATOR HAD BURST AND LEAKED INTO THE TRANSMISSION. HE CHANG... Read more
Incident date: Jun 15, 2011
I BOUGHT 2002 HONDA ODYSSEY LAST YEAR AND NOW IT HAS A TRANSMISSION PROBLEM. I GOT THE QUOTE FROM A FEW SHOPS AND MINIMUM COST THAT I NEED TO PAY IS $2000. THIS IS RIDICULOUS. FUNNY THING IS THAT I HAVE 3 FRIENDS OF ODYSSEY OWNERS THAT HAVE THE SAME TRANSMISSION PROBLEM WHICH IS 2ND TO 3RD GEAR CONVERTING PROBLEM. HONDA! DO SOMETHING FOR THIS! YOU MUST KNOW THIS PROBLEM SO DO RECALL SERVICE. *K... Read more
Incident date: Jul 18, 2011
MY FAMILY AND I WERE TRAVELING ON THE FREEWAY WITH CRUISE CONTROL SET AND BEGAN SMELLING SMOKE AND THEN STARTED SEEING SMOKE BEHIND OUR FAMILIES VEHICLE. WE IMMEDIATELY PULLED OVER AND FOUND TRANSMISSION FLUID ALL UNDERNEATH AND ON BACK OF OUR VEHICLE. WE MANAGED TO MAKE IT TO A HONDA DEALER AND AFTER 3 HOURS OF "WE'RE NOT REALLY SURE" WE WERE TOLD "HONDA" TOLD THEM OUR TORQUE DIVERTED WAS BAD AND... Read more
Incident date: Jul 15, 2011
2007 DODGE MAGNUM TRANSMISSION WOULD NOT SHIFT OUT OF PARK. AAA INFORMED ME THIS IS AN EVERYDAY OCCURRENCE WITH THEM. REPAIR FOR A SMALL PLASTIC REPLACEMENT PIECE OVER $400. DODGE WILL NOT RECALL, WHY SHOULD THEY WHEN THEY ARE ABLE TO GET AWAY WITH CHARGING OVER $400 FOR THIS SIMPLE REPAIR. DODGE WOULD BE FOOLISH TO RECALL WHEN THEY ARE MAKING OVER $400 FOR THIS REPAIR. *KB
Incident date: Jun 19, 2011
I HAVE A 2004 FORD EXPLORER WITH LESS THAN 75,000 MILES ON IT. I AM A VERY CONSERVATIVE DRIVER AND DO NOT PUT A LOT OF MILES ON MY CARS. THE TRANSMISSION WENT OUT AND THE GUY AT AAMCO SAID THE INSIDE OF IT WAS A MESS, EVERYTHING WAS CHEWED UP. IT COST ME $3,550 TO HAVE IT FIXED. AT THE TIME IT FAILED I WAS GOING DOWN THE HIGHWAY AT 55 MPH AND IT SUDDENLY DROPPED TO ABOUT 25MPH. *KB
Incident date: Jul 17, 2011
JUST YESTERDAY MY REVERSE WENT OUT ON MY WIFE'S 2000 BMW 323I WITHOUT WARNING. AFTER DOING A BIT OF RESEARCH I AM SHOCKED TO FIND THAT THIS IS A COMMON PROBLEM FOR BMW'S OF THIS ERA. THIS CAR ONLY HAS 62,000 MILES ON IT AND HAS BEEN CARED FOR EXTREMELY WELL. I WAS ALSO SHOCKED BY THE AMOUNT OF COMPLAINTS ASSOCIATED WITH THIS PROBLEM AND THAT BMW CHOOSES TO DO NOTHING ABOUT IT IN THE FORM OF A R... Read more
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING FOR 150 MILES, HE HEARD A LOUD NOISE AND THE VEHICLE STALLED. THE TACOMETER DID NOT DISPLAY A READING AND THE VEHICLE RAPIDLY DECELERATED. AN AUTHORIZED DEALER WAS UNSUCCESSFUL AT DUPLICATING THE FAILURE AFTER FIVE ATTEMPTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE ... Read more
Incident date: Jun 4, 2011
SURGING AND LURCHING FORWARD WHILE PARKING OR SLOWING DOWN. I ALMOST HIT ANOTHER CAR AND A PERSON ON THE SIDE WALK. TWO DIFFERENT INCIDENTS. THIS HAS HAPPENED ABOUT A DOZEN TIMES AND BECOMES MORE FREQUENT AND POWERFUL EACH TIME. THE WRENCH LIGHT HAS COME ON THE DASH BOARD NOW. 2007 FORD FREESTYLE. *KB
Incident date: Jul 13, 2011
WE WERE DRIVING OUR 2004 MERCURY MONTEREY WITH ONLY 50,000 MILES ON IT, DOING ABOUT 40 MPH WHEN ALL OF A SUDDEN, WITHOUT ANY WARNING SIGNS, THE RPMS INCREASED AND THE VEHICLE STOPPED ACCELERATING. IT ACTED LIKE IT WAS IN NEUTRAL. WE WERE ABLE TO DRIFT OFF THE ROAD ONTO THE SHOULDER AND DISCOVERED WE HAD LOST ALL THE GEARS IN OUR VAN. THANK GOD NO ONE WAS HURT, BUT THE 4 ADULTS AND 3 CHILDREN UNDER... Read more
Incident date: Jul 2, 2011
MY 2005 FORD FREESTYLE SEL FWD HAS SUDDEN ACCELERATION PROBLEMS IN BOTH FORWARD AND REVERSE. THIS ISSUE HAPPENS MORE FREQUENTLY AND IS WORSE IN THE WARMER MONTHS. THIS ISSUE HAS BEEN GOING ON FOR THE PAST 4 YEARS WITH MY VEHICLE. THE SUDDEN ACCELERATION CAUSED MY FREESTYLE TO SHUT DOWN AND GO INTO ENGINE FAILSAFE MODE THE LAST TIME. THE ACCELERATION ISSUE OCCURS MULTIPLE TIMES A DAY. THE DEAL... Read more
Incident date: Jun 8, 2011
2007 FORD FOCUS THROTTLE STICKS! MOST OF THE TIME WHEN I TRY TO COME TO A STOP, THE ENGINE RACES AND I HAVE A HARD TIME GETTING IT TO COME BACK DOWN TO IDLE. THIS ALSO HAPPENS WHEN TRYING TO GO SLOW. THERE IS A PROBLEM WITH THE THROTTLE! THIS IS HAPPENING ALL THE TIME! *KB
Incident date: Jul 14, 2011
MY DAUGHTER (17 YEARS OLD) WAS DRIVING THE 2006 NISSAN XTERRA AND THE TRANSMISSION WENT INOPERABLE AND THE VEHICLE WOULD NOT MOVE. NO WARNING AND NO INDICATION OF FAILURE. NISSAN STATED THAT THE RADIATOR LEAKED INTO THE TRANSMISSION AND THEY WOULD WARRANTY IT IF IT WAS UNDER 80,000 MILES. THIS VEHICLE HAS 87,000 MILES AND THE DEALER SAID THAT NO WARRANTY CAN BE GRANTED BUT THEY WOULD BE HAPPY T... Read more
Incident date: May 14, 2010
I DRIVE A 2009 NISSAN VERSA. I GOT IT APRIL OF 2010. THIS CAR HAS UNEXPECTED OR DELAYED ACCELERATION. ON SEVERAL OCCASIONS I STEP ON THE GAS TO ACCELERATE LIKE WHEN I GET ON THE FREEWAY AND THE CAR IS VERY SLOW TO ACCELERATE AND THEN 5 SECONDS LATER IT ACCELERATES TOO FAST. *KB
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FEA. THE CONTACT STATED THAT WHILE PARKED, A CHILD SHIFTED THE GEAR SHIFTER FROM PARK TO DRIVE AND THE VEHICLE CRASHED INTO A WALL. THE CONTACT EXPRESSED CONCERN BECAUSE SHE BELIEVED THE VEHICLES GEAR SHIFTER SHOULD NOT HAVE MOVED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE ... Read more
Crash
Incident date: Jul 16, 2011
THE 2000 FORD EXPLORER SUV BEGAN TO SLOW DOWN AS THE ENGINE RPMS INCREASED. AFTER PULLING OVER AND TURNING THE IGNITION OFF, WE NOTICED SMOKE COMING FROM THE HOOD. UNDERNEATH THE CAR, FLAMES WERE DRIPPING DOWN FROM THE TRANSMISSION. WE USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES ON THE GROUND, AND ATTEMPTED TO OPEN THE HOOD. AFTER THE HOOD WAS OPENED, LARGE FLAMES WERE OBSERVED IN THE EN... Read more
Fire
FORD
FIVE HUNDRED
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 18, 2011
Incident date: Jul 10, 2011
2006 FORD FIVE HUNDRED SEL ON SEVERAL OCCASIONS OUR 2006 FORD FIVE HUNDRED HAS ACCELERATED WHILE PULLING INTO A PARKING SPOT IN A PARKING LOT OR INTO OUR GARAGE. THIS USUALLY OCCURS WHILE OUR FOOT IS ON THE BRAKE AT IDLE SPEED. ACCELERATION VARIES FROM MILD TO VERY NOTICEABLE BY THE PASSENGERS. CONCERNED ABOUT HITTING PEDESTRIANS OR OTHER VEHICLES OR LOSING CONTROL OF VEHICLE. *KB
Incident date: Jun 30, 2011
MY 2003 FORD EXPLORER HAD A "THUNK" NOISE FROM DAY ONE. FORD DEALERSHIP "COULD NOT DUPLICATE" THE COMPLAINT EVEN THOUGH I TOOK IT BACK MULTIPLE TIMES. HAD TO REPLACE THE TORQUE CONVERTER AT 70K MILES AND NOW AT 135K MILES THE WHOLE TRANSMISSION AND ANOTHER TORQUE CONVERTER FOR RATTLING AGAIN. OD/OFF BLINKING LIGHT AND CHECK TRANSMISSION NOTICE CAME ON WITH ERRATIC SHIFTING AND LOSS OF 2ND AND 5... Read more
Incident date: Jul 9, 2011
THE VEHICLES CVT TRANSMISSION FAILED AND NEEDED TO BE REPLACED. *KB
Incident date: Jun 21, 2011
TL* THE CONTACT OWNS A 2001 ACURA 3.2TL. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,980.
Incident date: Jul 5, 2011
2007 FORD FREESTYLE CROSSOVER - THE CAR WILL SUDDENLY LUNGE FORWARD, SOMETIMES THE MOTOR SHUTS DOWN AND THE "RED WRENCH" LIGHT COMES ON. THIS HAS BEEN HAPPENING FREQUENTLY IN THE LAST MONTH. I HAVE CALLED THE DEALERSHIP AND THEY SAY THEY THINK IT MAY BE DUE TO THROTTLE PROBLEMS. ALTHOUGH I HAVE NOT DONE AN EXTENSIVE INVESTIGATION INTO WHEN THE ABOVE HAPPENS, I HAVE NOTICED WHEN THE AIR CO... Read more
Incident date: Jul 5, 2011
THE VEHICLE IS EXPERIENCING A SURGE IN THE ENGINE PERFORMANCE AT A LOW SPEED AND ALSO WHEN SHIFTING INTO DRIVE, NEUTRAL, REVERSE & PARK. THE SURGE OF THE ENGINE CAUSES THE VEHICLE TO LUNGE FORWARD OR REARWARD (DEPENDING ON WHAT GEAR IS SELECTED) AND WHEN PUT IN NEUTRAL OR PARK A SHARP INCREASE IN ENGINE RPM'S IS EXPERIENCED TO THE EXTENT THAT THE ENGINE STALLS. THIS PROBLEM IS A CONSTANT OCCURREN... Read more
Incident date: Jul 17, 2011
I OWN A 2006 FORD FREESTYLE WHICH I LOVE BUT, I AM HAVING A PROBLEM WITH THE CAR ACCELERATING WHEN I MOVE FORWARD OR BACK UP. IT HAS BEEN ON GOING FOR THE LAST YEAR. I HAVE VISITED MANY MECHANICS WHO ARE UNABLE TO LOCATE THE PROBLEM. I FELT THE NEED TO FILE A COMPLAINT BECAUSE I HAVE FOUR CHILDREN AND THIS PROBLEM HAS ALMOST CAUSED AN ACCIDENT MORE THAN ONCE. *KB
Incident date: Jun 13, 2011
MY 2007 FORD FREESTYLE REVS UP BY ITSELF. WHEN BACKING INTO MY PARKING SPACE I HAVE TO KEEP MY FOOT ON BRAKES BACK UP VERY VERY SLOWLY DUE TO THE CAR WANTING TO LUNG BACK ON ITS OWN. NOT ABLE TO USE MY A/C OR HEATER. WHEN A/C IS ON THE CAR REALLY REVS UP AND THEN EVENTUALLY CUTS OFF WITH ALL THE LIGHT BEING LIT UP , THE WRENCH AND ENGINE LIGHTS UP, THEN I HAVE TO WAIT ABOUT 5 MINUTES BEFORE TH... Read more
Incident date: Nov 15, 2009
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED, BY A PREVIOUS OWNER, UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V203000 (POWER TRAIN:A... Read more
Fire
Incident date: Jul 16, 2011
STOP AT GAS STATION AND TURNED TRUCK OFF AND ENTERED STORE. RETURNED TO TRUCK AND CRANKED. PUT IN DRIVE DROVE AROUND STATION TO ENTRANCE OF MAIN HIGHWAY. ABOUT 20 YARDS TO STOP SIGN TO HIGHWAY I WAS GOING ABOUT 5 MPH AND I LIFTED RIGHT FOOT OFF OF GAS PEDAL TO APPLY BRAKE. THE TRUCK SLOWLY STARTED TO SPEED UP. I APPLIED THE BRAKE WITH ONE FOOT AND THE TRUCK STARTED TO APPLY MORE GAS UNTIL I HAD BO... Read more
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2007 SUZUKI RENO. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM STOPS. THE VEHICLE WOULD ALSO JERK WHEN SHIFTING GEARS AND THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION RANGE SENSOR WOULD NEED TO BE REPLACED. AN AUTHORIZED DEALER... Read more
Incident date: Jun 17, 2011
THE WRENCH LIGHTS COME ON AND THE VEHICLE IDLES UP WHEN AT STOP LIGHT OR JUST STOPPING VEHICLE LUNGES FORWARD WITH USE OF BRAKE. CAN'T USE A/C VEHICLE WILL LUNGE ALSO AND THEN SHUT OFF COMPLETELY. VERY UNSAFE... *KB
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE OCCURRED APPROXIMATELY SEVEN DIFFERENT TIMES INTERMITTENTLY. THE MECHANIC STATED ALSO THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V165000 (POWER TR... Read more
Incident date: Jul 12, 2011
2002 FORD EXPLORER-TRANSMISSION FAILURE-130,000 MILES-JULY 12, 2011 TRANSMISSION REBUILT AT 119,000 MILES ON JAN. 13, 2010 BY A LOCAL FORD DEALER- BOTH FAILURES CONSISTED OF THE TRANSMISSION SLIPPING IN AND OUT OF GEAR DURING NORMAL DRIVING. IN HEAVY TRAFFIC THIS IS A VERY DANGEROUS SITUATION. THE VEHICLE SUDDENLY LOSES SPEED AND PASSENGERS ARE SUBJECT TO REAR END IMPACT OR SUDDEN SURGES OF SPEED... Read more
Incident date: Jan 7, 2010
I HAVE A 2005 NISSAN MAXIMA WITH UNDER 90,000 MILES. I AM EXPERIENCING TRANSMISSION PROBLEMS. THE CAR JERKS WHEN I SLOW DOWN AND DOES THE SAME THING GOING FROM 1ST TO 2ND GEAR. I STARTED HAVING THIS PROBLEM ABOUT A YEAR AGO AND I TOOK THE CAR TO A TRANSMISSION SHOP WHICH I WAS TOLD IT NEEDED A TRANSMISSION/ENGINE MOUNTS WHICH WERE REPLACED, AFTER A WEEK THE PROBLEM CONTINUED. I THOUGHT IT WAS JUST... Read more