Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 11, 2011
DRIVING AT ABOUT 45 MPH, DRY, CLEAR CONDITIONS. FOR NO APPARENT REASON, HEARD A LOUD THUD AND FELT A SHARP JARRING. THERE WAS NO COLLISION, NOR DID I HIT ANYTHING IN THE ROAD. TRANSMISSION IMMEDIATELY WENT INTO SAFETY OR "LIMP" MODE. DEALER COULD NOT DIAGNOSE PROBLEM. VEHICLE RESET WHEN RESTARTED. *KB
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Nov 20, 2009
I HAVE A 06' FORD FIVE HUNDRED THAT I PURCHASED CERTIFIED USED IN 07'. WITHIN A FEW MONTHS I STARTED EXPERIENCING SURGING PROBLEMS ESPECIALLY WHEN THE A/C WAS RUNNING. THE DEALER REPLACED THE INSTRUMENT CLUSTER IN 08' BUT DID NOT FIX THE PROBLEM. ON EACH RETURN TO THE DEALERSHIP THEY COULD NOT FIX THE PROBLEM. ON MY LAST VISIT TO THE DEALER THEY CLEANED THE THROTTLE BODY AND SAID THAT WOULD FI... Read more
Crash
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Jul 18, 2011
TL* THE CONTACT OWNS A 2005 NISSAN PATHFINDER. THE CONTACT STATED THE TRANSMISSION ON THE VEHICLE FAILED TWICE. THE CONTACT STATED THE TRANSMISSION BEGAN TO FUNCTION WITH SOME RESISTANCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE RADIATOR FAILED CAUSING COOLANT TO MIX WITH THE TRANSMISSION FLUID. THE FAILURE AND CURRENT MILEAGES WERE 124,128. THE CONSUMER STATED THE DESIGN O... Read more
MERCEDES-BENZ
C300
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Jul 18, 2011
ON JULY 18, 2011, I WAS WAITING IN A LINE OF TRAFFIC FOR A SIGNAL LIGHT TO CHANGE, AND AS THE VEHICLE IN FRONT OF ME BEGAN TO MOVE, I TOOK MY FOOT OFF THE BRAKE AND MY 2010 MERCEDES BENZ C300 LURCHED FORWARD AND REARENDED THE VEHICLE IN FRONT OF ME. THE FORWARD MOTION WAS VERY FORCEFUL AND THE IMPACT WAS HEAVY. THIS WAS UNINTENTIONAL ACCELERATION, AS I HAD NOT DEPRESSED TO ACCELERATOR AND WHIL... Read more
Crash
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Jul 4, 2011
2006 FORD FIVE HUNDRED SURGING AT LOW SPEED WHEN PUTTING INTO DRIVE AND REVERSE. THIS PROBLEM GAS OCCURRED ON MANY OCCASIONS WITH NEAR MISSES ON PARKING AND PEDESTRIANS AND MY RESEARCH HAS FOUND IT TO BE AN ISSUE WITH THE THROTTLE BODY CONTROL. WHEN IS THIS AGENCY GOING TO HELP THE CONSUMER IN A CASE AGAINST FORD?? ITS BEEN HAPPENING SINCE 2005 ON MANY OF THESES MODELS??? *KB
MERCURY
MOUNTAINEER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Feb 13, 2011
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THE VEHICLE HAD A VERY HARD SHIFT FOR A FEW MONTHS. WHILE DRIVING THE TRANSMISSION FAILED AND THE OVERDRIVE LIGHT CAME ON PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES SINCE IT WAS PURCHASED AND WAS ALWAYS TOLD THAT NOTHING WAS WRONG WITH THE TRANSMISSION. THE DEALER RECENTLY STATED THERE WAS A BLOW HOLE... Read more
Incident date: Jul 19, 2011
TRANSMISSION FAILURE-2001 LEXUS RX 300, 88,000 MILES, PURCHASED NEW, CAR WAS BABIED, SERVICES REGULARLY WITH TRANSMISSION FLUID FLUSHED AT 30,000 MILE INTERVALS. NEVER TOWED ANYTHING, DROVE ABOUT 9,000 MILES PER YEAR. YOU DON'T EXPECT A CAR YOU BUY FOR RELIABILITY TO HAVE THE TRANSMISSION FAIL AT 88,000 MILES WITH A $5,000 PRICE TAG TO REPAIR. RESEARCH SHOW THIS IS A GENETIC PROBLEM FOR AN ... Read more
Incident date: Jul 7, 2011
DRIVING TO WORK ON A COUNTRY ROADWAY, PASSED A VEHICLE AND BEGAN TO PULL BACK INTO MY LANE, RELEASING THE GAS PEDAL, BUT THE AUDI 2010 A4 CONTINUED TO ACCELERATE EVEN AFTER BRAKING, SPEEDS IN EXCESS OF 85-90 MPH. BRAKES FUNCTIONED, PULLED OVER, STOPPED CAR. LOOKED DOWN, NOTHING INTERFERING WITH THE GAS PEDAL. RESTARTED CAR, SPEEDOMETER NEEDLE JUMPED TO 7000-8000 RPM, CAR REVVED. NEEDED TO GET ... Read more
BUICK
RENDEZVOUS
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Mar 1, 2009
TL* THE CONTACT OWNS A 2005 BUICK RENDEZVOUS. IN MARCH 2009, WHILE DRIVING 10 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING AND HE WAS UNABLE TO SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED AND DIAGNOSED WITH A FAULTY TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION. IN JULY 2011, THE CONTACT STATED THE VEHICLE WAS UNABLE TO SHIFT B... Read more
Incident date: Jul 13, 2011
ON SEVERAL OCCASIONS MY 2007 FORD FREESTYLE HAS LURCHED FORWARD WITHOUT ME STEPPING ON THE GAS. TYPICALLY IT HAPPENS AS I AM IDLING AND I GO TO STEP ON THE BRAKE (FORCING ME TO BREAK HARD), OR WHEN I AM EASING UP ON THE BREAK (I.E., INSTEAD OF SLOWLY MOVING, THE CAR LUNGES FORWARD). *KB
NISSAN
PATHFINDER
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Jul 15, 2010
TL* THE CONTACT OWNS 2007 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WAS VIBRATING. HE ALSO MENTIONED THAT WHEN HE APPLIED THE ACCELERATOR PEDAL IT WOULD NOT ENGAGE IMMEDIATELY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE CONTROLLER AT THE BOTTOM OF THE RADIATOR MALFUNCTIONED CAUSING THE TRANSMISSION AND COOLANT FLUIDS TO MIX, AS A RESULT THE RADIATOR A... Read more
Incident date: Jul 6, 2011
TORQUE CONVERTER FAILED ON 2005 FREESTAR. *KB
Incident date: Jul 18, 2011
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. SHE WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS INSPECTED AND DIAGNOSED WITH A FAULTY FUEL INJECTOR. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURREN... Read more
MERCEDES-BENZ
SLK280
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: May 1, 2008
OWNED A BRAND NEW 2007 MERCEDES SLK 280 AND THE TRANSMISSION WAS PUSHING AND PULLING TO THE POINT THAT IT WENT OUT AND HAD TO BE COMPLETELY REPLACED; AND ULTIMATELY, IT WAS A 'BUY-BACK.' AFTERWARDS, I HAD ANOTHER NEW MERCEDES 280, NOW A 2008, AND THE TRANSMISSION WENT OUT ON THAT ONE TOO. BIG MISTAKE ON MY PART; WHAT ARE THE ODDS THAT ANOTHER NEW ONE WOULD GO BAD? THE MERCEDES 7 SPEED AUTOMATI... Read more
Incident date: Jul 13, 2011
MY 2007 FORD FREESTYLE LUNGES IN BOTH FORWARD AND REVERSE OCCASIONALLY. USUALLY HEAVILY APPLYING THE BREAK WILL STOP THE CAR. THIS TYPICALLY HAPPENS AT VERY LOW SPEEDS WHEN I AM PARKING THE CAR OR GETTING OUT OF A PARKING SPACE (AT THE GROCERY STORE, ECT...). THE INSTANCES OCCUR MORE OFTEN IN THE SUMMER TIME, IN HOT WEATHER AND WHEN THE A/C IS ON. IT IS A VERY DANGEROUS DEFECT, ESPECIALLY SINC... Read more
FORD
FIVE HUNDRED
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 20, 2011
Incident date: Jul 19, 2011
THE VEHICLE LUNGES FORWARD ON ITS OWN POWER. THE GAS PEDAL IS NOT PRESSED AND IT IS NOT OBSTRUCTED BY ANY FOREIGN OR MANUFACTURED OBJECT. THIS HAS RESULTED IN MANY NEAR CRASHES. *KB
Incident date: Sep 15, 2010
I HAVE A 2011 HYUNDAI SONATA. I PURCHASED THE CAR IN AUGUST OF 2010. ABOUT A MONTH AFTER OWNING THE VEHICLE, THE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALER, THEY RECORDED THE CODE AND THEN SAID IT WAS THE AC. I WAS ASKED TO WAIT 15 SECONDS BEFORE TURNING THE AC ON AFTER STARTING CAR. SO I DID THAT. ABOUT A WEEK OR SO LATER, THE LIGHT COMES ON AGAIN. TAKE IT BACK TWICE AFTER THIS, THEY RECO... Read more
Incident date: Jun 15, 2011
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED AS SHE WAS DRIVING AWAY FROM A TRAFFIC LIGHT AT 5 MPH THE TORQUE CONVERTED FAILED. THE FAILURE CAUSED THE VEHICLE TO STALL IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD AND THEN TOWED TO A MECHANIC. AFTER INSPECTION THEY REPLACED THE TORQUE CONVERTER FOR $1459 AT THE CONTACTS EXPENSE. THE DEALER WAS CONTACTE... Read more
Incident date: Feb 26, 2011
MY 2005 FORD FREESTYLE WILL LUNGE AT LOW SPEEDS, USUALLY WHILE PARKING IN THE DRIVEWAY OR PARKING LOT. THIS HAPPENS QUITE FREQUENTLY WHILE THE CAR IS IN DRIVE OR REVERSE AND EVEN CAUSED THE FRONT END TO LUNGE INTO A CONCRETE WALL OF A PARKING GARAGE CAUSING MINIMAL DAMAGE BEFORE THE BRAKES COULD BE APPLIED. *KB
Crash
Incident date: Jul 10, 2011
2006 FORD FREESTYLE OVER THE PAST YEAR MY CAR HAS BEEN ACCELERATING AND STALLING FOR NO REASON. I HAVE HAD TO BRAKE SUDDENLY MANY TIMES WHEN PULLING INTO A PARKING SPACE AND OR BACKING UP. ITS REALLY SCARY. LAST WEEK IT ACCELERATED SO FAST AND I SLAMMED ON MY BRAKES SO HARD THAT IT QUIT, I STARTED IT, IT QUIT AND WHEN I STARTED IT AGAIN, MY ENGINE LIGHT WAS ON. I JUST SPENT OVER $1600 DOLLARS ... Read more
Incident date: Jul 20, 2010
I HAVE A 2009 TOYOTA TACOMA AND WHEN THE VEHICLE IS STOPPED FOR EXAMPLE AT A RED LIGHT THE VEHICLE RPM WILL INCREASE AND THE VEHICLE WILL THEN LURCH FORWARD. FORTUNATELY MY FOOT IN ON THE BRAKE. THE VEHICLE ALSO HAS A WHINING NOISE FROM THE REAR OF THE VEHICLE THAT HAS BEEN IDENTIFIED BY TOYOTA REGIONAL REPS AS A WHINING NOISE FROM THE DIFFERENTIAL AT 50 TO 70 MPH. TAKEN BACK 3 TIMES TO DEALER ... Read more
Incident date: Jun 22, 2011
TRANSMISSION HAS GONE OUT AT 85,300 MILES, MUST HAVE IT REBUILT. *KB
Incident date: Jul 10, 2011
TRANSMISSION FAILURE. TORQUE CONVERTER FAILURE. TRANSMISSION FAILED 07/10 AT APPROX 110,000 MILES WHILE DRIVING AT SPEED OF APPROX. 45-50 MPH. HAD PREVIOUSLY HAD INTERMITTENT HESITATION, ATTEMPTED TROUBLE SHOOTING WHAT WAS THOUGHT TO BE ENGINE PERFORMANCE ISSUES (REPLACED SPARK PLUGS, FUEL INJECTORS, VARIOUS CONNECTIONS). VEHICLE CURRENTLY AT REPAIR FACILITY. *KB
Incident date: May 11, 2009
MY VEHICLE WILL JUMP AHEAD AT DIFFERENT TIMES. MOST OF THE TIME IT IS WHEN YOU PUT THE CAR IN GEAR. IT LUNGES VERY QUICKLY SO YOU HAVE TO BE AWARE IF IT AT ALL TIMES. THE FIRST TIME IT HAPPENED IT TOOK ME BY SURPRISE IT JUMPED AHEAD SO QUICKLY. I HAVE NOTICED LATELY WHEN THE AIR CONDITIONING IS IN USE IT WILL JUMP/LUNGE AHEAD NUMEROUS TIMES. *KB
Incident date: Jun 7, 2011
TRANSMISSION AND RADIATOR FAILURE MAKING IT UNSAFE TO DRIVE, NISSAN COMPANY IS WELL AWARE OF THESE ISSUES AND REFUSE TO DO A RECALL AND REFUSE TO LET THEIR CUSTOMERS TO BE AWARE OF THE ISSUE. AS FOR ME I AM PRE-MED AND I NEED MY VEHICLE TO GET TO SCHOOL AND WORK I AS CAREGIVER FOR AN ELDERLY MAN AND WOMAN SO NOT A VERY MUCH OF AN INCOME SO I DEPEND ON MY CAR ABOUT A MONTH AGO I WAS DRIVING ON THE... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 19, 2011
Incident date: Jul 5, 2011
TRANSMISSION/RADIATOR COOLANT CROSS CONTAMINATION CAUSING THE PATHFINDER TO STOP IN THE MIDDLE OF THE HIGHWAY. MY 2 YEAR OLD SON WAS IN THE CHILD SEAT IN THE BACK SEAT OF THE VEHICLE. *KB
Incident date: Jul 16, 2011
I DRIVE A 2006 FORD FREESTYLE. I WOULD LIKE TO REPORT THAT WHEN THE CAR HAS BEEN RUNNING AND IT IS A HOT DAY WHEN PLACED IN REVERSE IT WILL ACCELERATE ON IT'S OWN AND THEN THE MOTOR WILL DIE CAUSING THE CHECK ENGINE LIGHT TO COME ONE. TYPICALLY IF I TURN IT OFF AND WAIT A FEW MINUTES IT WILL COME BACK ON LIGHT FREE, BUT THERE HAS BEEN TWO OCCASIONS WHEN IT HAS NOT. THE FIRST I TOOK IT FOR A DIAGNO... Read more
Incident date: Jul 19, 2011
DROVE CAR ABOUT 10 MILES, NO PROBLEMS. SAT IN PARKING LOT FOR ABOUT 10 MINUTES IDLING, OUTDOOR TEMPERATURE ABOUT 90 DEGREES. PUT CAR IN REVERSE, ENGINE SURGED AND CAR DIED. TOOK THREE TRIES TO GET CAR TO START AND THE WRENCH LIGHT CAME ON. WAS ABLE TO BEGIN DRIVING, HOWEVER THE CAR DID NOT SEEM TO ACCELERATE, EVEN WITH PEDAL PUSHED TO THE FLOOR. ON THE WAY HOME, ENGINE WOULD "HERKY/JERK" A LI... Read more
Incident date: Jul 17, 2011
I WAS PULLING OUT OF A PARKING LOT ONTO A STREET, WHEN I PUSHED ON THE ACCELERATOR THE CAR CREPT FORWARD WITH RESISTANCE, AS IF TRYING TO ACCELERATE WITH THE PARKING BRAKE ON. THE CAR MOVED INTO THE ROAD AT NO MORE THAN 2 MILES PER HOUR. I IMMEDIATELY TOOK MY FOOT OFF THE ACCELERATOR, THEN BACK ON TO TRY TO MOVE FORWARD AND OUT OF THE WAY OF COMING TRAFFIC. THE CAR THEN MOVED FORWARD AND ACCELE... Read more
Incident date: Jun 15, 2011
138,000 USED VEHICLE. UPON PURCHASE DID TIMING BELT, WATER PUMP AND ALL BELTS. THEN HAD A TRANSMISSION FLUSH. WENT ON A 500 MILE ROUND TRIP AND UPON RETURNING LOST OVERDRIVE. MADE IT HOME THEN NEXT DAY A SEVERE LOSE OF POWER AND TRANS WOULD NOT SHIFT. AFTER RESTARTING WOULD SHIFT BUT NO OVERDRIVE. AFTER INVESTIGATING FOUND HUNDREDS OF SIMILAR INCIDENTS WHEN YOU QUERY LEXUS TRANSMISSION FAILURE. ... Read more
Incident date: Jul 17, 2011
WE HAVE HAD NUMEROUS ELECTRICAL AND MECHANICAL PROBLEMS. THE FAN MOTOR CONTROL MODULE WHEN OUT,THEN THE MODULE THAT CONTROLS THE FUEL INDICATOR AND DISPLAY WENT BAD. NOW LESS THAN 6 MONTHS LATER THE TRANSMISSION HAS GONE BAD. IT IS ONLY WORKING IN 2 & 3. NO OVERDRIVE OR FIRST. THIS LAST PROBLEM SUDDENLY STARTED ON 7/17/11. OUR MECHANIC CAME AND CHECKED IT OUT (HE DID NOT WANT US TO DRIVE IT) AND S... Read more
Incident date: Feb 18, 2011
LEXUS RX300, TRANSMISSION SHIFT PROBLEMS AT GEAR 3 AND 4. RPM GOES OVER 4000, IRRESPECTIVE OF WARM OR COLD ENGINE. I HAVE AN ENGINE LIGHT CODE 0765 (SOLENOID SHIFT D MALFUNCTION). *KB
Incident date: Jul 17, 2011
WE PURCHASED A NEW 2008 HONDA ACCORD EXL IN 2008. IT HAS ONLY 40,000 MILES ON IT AND MY HUSBAND WAS DRIVING AND WENT TO PASS AND THE ENGINE MISSED AND AND BEGAN TO SHUDDER AND MISFIRE AND ALMOST HAD A HEAD ON BECAUSE HE COULD NOT ACCELERATE AND HAD TO FIND A WAY TO GET BACK INTO LINE. WE TOOK IT IN AND THE ONLY THING TO FIX IT WAS REPLACE THE SPARK PLUG WHICH WE DID AND CAR WAS FINE FOR A FEW WEEK... Read more
Incident date: Jul 19, 2011
2006 CHEVY HHR :: PROBLEM :: POWER STEERING MESSAGE ON DASH AND HARD TO STEER, ABS LIGHT ON, TRANSMISSION MAKING CAR BUCK WHILE DRIVING, AND SPEEDOMETER IS BOUNCING. THIS IS THE SECOND TIME IT HAS HAPPENED, LAST TIME DEALER FOUND ONLY "COMMUNICATION CODES" AND DID NOT FIX ANYTHING SO NOTHING WAS COVERED BY THE EXTENDED WARRANTY. THAT WAS 9 MONTHS AGO AT 50140 MILES. *KB
Incident date: Jul 10, 2011
2005 FORD FREESTYLE BEGAN LURCHING FORWARD WHEN AT A VERY LOW SPEED (PULLING INTO/IDLING IN A DRIVEWAY). WE WERE ABLE TO STOP THE VEHICLE BY PRESSING ON THE BRAKES. *KB
Incident date: Jun 23, 2011
HAVE 2006 FORD FREESTYLE WITH 55,000 MILES ON IT. IT RECENTLY LUNGED FORWARD WHILE I WAS IN DRIVEWAY. AND ENGINE HAS BEEN REVVING UP FOR NO REASON WHAT SO EVER. *KB
Incident date: Jun 27, 2011
I HAVE A 2004 LINCOLN LS WITH A LITTLE OVER 96,000. THIS CAR HAS BEEN GIVING PROBLEM WITH ACCELERATION. WHEN I PUSH THE GAS, THE CAR HESITATE AS IT SWITCH GEAR. I HAVE TAKEN TO THE DEALERSHIP AND THEY SAID, IT'S THE TRANSMISSION SO I TOOK IT TO A TRANSMISSION SHOP AND THEY SAID, NO PROBLEM WITH THE TRANSMISSION SO I TOOK IT TO AUTO ELECTRIC SHOP AND THEY SAID, "THERE'S NOTHING WRONG WITH CAR" BUT ... Read more
FORD
FIVE HUNDRED
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 19, 2011
Incident date: Jul 11, 2011
THE VEHICLE IN QUESTION WAS IDLING IN PARK. VEHICLE WAS SHIFTED INTO REVERSE WITH THE FOOT ON THE BRAKE. ONCE FOOT WAS RELEASED FROM THE BRAKE THE CAR LUNGED BACKWARD, THE TACHOMETER READ ABOUT 3000 RPM, WITH NO PRESSURE ON THE GAS PEDAL. JUST AS QUICKLY PRESSURE WAS APPLIED TO THE BRAKE AND THE CAR ENTERED "ENGINE FAILSAFE MODE" AND SHUT DOWN. TURNING THE VEHICLE OFF AND RESTARTING WOULD CLEAR TH... Read more
Incident date: Jul 19, 2011
I HAVE A 2005 FORD FREESTYLE. THE VEHICLE RANDOMLY SURGES IN FORWARD AN REVERSE. I HAVE FOUND MANY COMPLAINTS ONLINE SAYING IT IS THE THROTTLE BODY. IT SEEMS TO HAPPEN MOST OFTEN WHEN FIRST SHIFTING OUT OF PARK TO REVERSE OR FORWARD. HAPPENS EVEN MORE OFTEN WHEN AIR IS ON. IT IS VERY DISAPPOINTING THERE HAS BEEN NOTHING DONE ABOUT THIS. THIS VEHICLE IS SUPPOSED TO BE A SAFE FAMILY CAR!! IT HAS PUT... Read more
Incident date: Jul 19, 2011
REAR AXLE SEAL LEAK ON MY 2007 NISSAN TITAN XE. DIFFERENTIAL OIL ON REAR BRAKES CAUSED MAJOR SAFETY PROBLEM. *KB
Incident date: May 16, 2009
1. COLD START PISTON SLAP - EVERYTIME VEHICLE IS TURNED ON AND SHIFTED INTO DRIVE. 2. TIRES DO NOT HOLD A BALANCE. 3. STEERING WHEEL VIBRATES; ESPECIALLY AT 64-70 MPH 4. DRIVE SHAFT BODY ROLL - FEELS LIKE BEING REAR ENDED - EVERY TIME TRUCK COMES TO A COMPLETE STOP *KB
Incident date: Jul 18, 2011
WITH NO WARNING,NO INDICATION ON DASH, NO PREVIOUS PROBLEM, CAR WOULD NOT BACK UP, FORTUNATELY, I WAS IN MY OWN DRIVEWAY AND NOT IN A PRECARIOUS SITUATION. 2000 323I AUTOMATIC TRANS 100000+ MI DEALER SERVICED SINCE NEW, "LIFETIME FLUID" NO WAY TO CHECK FLUID LEVEL, DEALER SAYS"FLUID LOW CLUTCHES BURNED" ??? LIFETIME FLUID . I SUSPECT AND WILL CHECK TO FIND BROKEN CLUTCH DRUM SO COMMON TO THIS TR... Read more
Incident date: Jun 30, 2011
ABOUT THREE MONTHS AGO I BOUGHT A 2007 FORD FREESTYLE. ONE DAY WHEN ME, MY DAUGHTER, AND MY GRANDDAUGHTER WENT SHOPPING , IN WARNER ROBINS GEORGIA MY CAR STOPPED RIGHT IN THE MIDDLE OF TRAFFIC AND CUT OFF . WE JUST ABOUT HAD PEOPLE HIT US IN ALL DIFFERENT DIRECTIONS. SO I TURNED THE CAR OFF AND TURNED IT BACK ON AND DROVE INTO THE PARKING LOT AND CALLED THE PEOPLE I BOUGHT THE CAR FROM. THEY TOLD ... Read more
Incident date: May 5, 2011
GOT IN MY CAR TO GO HOME ONE AFTERNOON AND IT CRANKED BUT WHEN I PRESSED THE GAS PEDAL IT WOULDN'T MOVE. HAD TO CALL A TOW TRUCK AND HAVE IT TOWED TO A SHOP. MY CAR SPENT 2 WEEKS IN THE SHOP AND IT WAS DETERMINED IT WAS THE THROTTLE BODY. I WAS TOLD BY MY MECHANIC THAT THIS IS A COMMON PROBLEM ON THE FREESTYLE AND IS USUALLY ONE OF THE FIRST MAJOR REPAIRS NEEDED. *KB
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK, THE GEAR SHIFTER BECAME STUCK AND IT WAS VERY DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO SHAKE THE GEAR SHIFTER IN ORDER TO REMOVE THE KEY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED, BUT THE CONTACT FELT THE GEAR SHIFT ACTUATOR WAS FAILING. THE FAILURE AND... Read more
Incident date: Jul 12, 2011
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND WAS REPLACED ON THREE OCCASIONS. THE MANUFACTURER COVERED THE COSTS OF ALL THREE REPAIRS BECAUSE THEY WERE AWARE OF THE DESIGN FLAWS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 184,205.
Incident date: Jul 18, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA CAMRY. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE FROM 40 MPH, A NOISE WAS HEARD COMING FROM UNDER THE HOOD AND THE TRANSMISSION JERKED. THE CONTACT ALSO STATED THAT THE FRONT STRUTS WERE LEAKING OIL. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WAS NOT A FAILURE WITHIN THE STRUTS AND THE JERK IN THE TRANSMISSION WAS DUE T... Read more
Incident date: Jul 17, 2011
PURCHASED A USED 2006 FORD FREESTYLE IN JULY OF 2010. A FEW WEEKS AFTER WE BOUGHT IT THE CAR STARTED LURCHING FORWARD AND BACKWARD WHEN BRAKES WERE APPLIED. IT IS REALLY BAD WHEN THE AC IS RUNNING. AT FIRST I THOUGHT MY WIFE WAS CRAZY BUT THEN IT STARTED TO GET REALLY BAD AND I NOTICED THAT WHEN BACKING OUT OF THE GARAGE, AFTER PUTTING IT IN REVERSE AND LETTING OFF THE GAS, THAT THE CAR WOULD JUST... Read more
Incident date: Jun 13, 2011
I HAVE A 2006 NISSAN XTERRA AND DRIVING MY CAR IT STARTED DRIVING LIKE IN NEUTRAL SO I HAD MY CAR TOWED AND THE SHOP TOLD ME THERE WAS A CRACK IN THE RADIATOR HOSE THAT CAUSED FLUID TO GO INTO TRANSMISSION AND RUINED IT. I HAD MY CAR TOWED TO A NISSAN DEALER AND THEY SAID YES THEY KNEW ABOUT THIS AND HAD ISSUED AN EXTENDED WARRANTY TO 80,000 MILES MY CAR HAS 100,000 MILES ON IT SO IT WOULDN'T BE ... Read more
Incident date: Jul 14, 2011
MY CAR HAS BEEN LUNGING FOR THE LAST FEW WEEKS, AND I ALMOST HIT ANOTHER CAR. LAST WEEK, WHEN I GOT IN, THE WRENCH LIGHT CAME ON. I IMMEDIATELY STARTED DRIVING TO THE DEALER. I LOST POWER FOR A FEW SECONDS AND THEN MY CAR WOULD HARDLY SHIFT. THE LUNGING WAS THE REALLY SCARY THING, AND NOW THEY ARE SAYING MY TRANSMISSION NEEDS TO BE REPLACED, AND IT IS OUT OF WARRANTY BY ONE MONTH. *KB