Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jun 24, 2009
I PURCHASED A 2005 MERCURY MARINER IN MARCH OF 2007, THIS VEHICLE HAD 11,000 MILES ON IT. IN JUNE OF 2009, I BEGIN HEARING RATTLING NOISE IN THE ENGINE AND THE GEARS BEGIN OPERATING VERY POORLY. HAD AN AUTO SHOP CHECK OUT WHAT THE PROBLEM COULD BE IN JUNE OF 2009, AND WAS TOLD MY TRANSMISSION NEEDED REPAIR. I STOPPED DRIVING THE VEHICLE AND BEGIN USING A RENTAL CAR UNTIL I COULD PUT THE MONEY T... Read more
Incident date: Jun 15, 2011
TRANSMISSION FAILURE 2002 ACURA 3.2 TL FAILURE OCCURS AFTER DRIVING FOR 20 MINUTES, RESULTS IN DIFFICULTY IN SHIFTING AND INTERFERES WITH MAINTAINING SAFE DRIVING. ATTEMPT TO CORRECT FAILURE BY MANUFACTURER WAS UNSUCCESSFUL IN 2004 AND REPEATED FAILURES WERE IN EVIDENCE IN 2011. *TR
Incident date: Oct 30, 2009
TRANS WENT OUT 10/09 WITH 69613 ML. HAD IT REPAIRED. SAID IT HAD SOMETHING TO DO WITH THE TORQUE CONVERTER. ON 2/11, 88K ML ON VAN, 18K ML ON REBUILT TRANS, IT WENT OUT AGAIN. I WAS LUCKY, BOTH TIMES IT QUIT WHEN MY WIFE WAS IN THE DRIVE WAY SO NO ONE WAS HURT. I HAVEN'T HAD IT REPAIRED AS YET, STILL DECIDING IF IT IS WORTH HAVING IT REPAIRED A 2ND TIME IF IT IS NOT GOING TO BE SAFE/DEPENDABLE. ... Read more
Incident date: Aug 15, 2010
I HAVE 05 FORD FREESTAR WITH ONLY 66K MILES, AND TRANSMISSION FAILED. I HAD 6 KIDS WITH ME GOING CAMPING. OUR PLAN FAILED BECAUSE OF THIS I HAVE TO TOW IT ABOUT 600 MILES. I DON'T DRIVE IT SINCE THAN BECAUSE IT IS TO EXPENSIVE TO REPAIR. WILL NEVER BUY FOUND ON ROAD DEAD AGAIN. *TR
Incident date: Jul 29, 2011
MY 2007 TOYOTA PRIUS WILL NOT STAY IN GEAR OFF AN ON. IT WILL GO INTO REVERSE OR DRIVE FOR A FEW SECONDS THEN POP INTO NEUTRAL. THIS HAS HAPPENED 9 TIMES IN THE LAST 2 WEEKS AND ALWAYS ON A HOT DAY AFTER BEING PARKED AT WORK. I HAVE TO DRIVE HOME WHILE HOLDING THE SHIFT LEVER IN GEAR. SOMETIMES IF THIS HAPPENS AND I TURN OFF THE AIR CONDITIONING IT WILL STAY IN GEAR, BUT NOT ALWAYS. IS THIS A... Read more
FORD
FIVE HUNDRED
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 29, 2011
Incident date: Jul 27, 2011
VEHICLE WAS IN REVERSE TO PULL OUT OF DRIVEWAY, VEHICLE LURCHED AND THEN WOULD NOT ACCELERATE. TURNED OFF KEY, RESTARTED, PULLED INTO STREET, VEHICLE AGAIN LURCHED, WRENCH LIGHT ILLUMINATED ON DASH, VEHICLE SHUT ITSELF OFF. TURNED KEY OFF AND RESTARTED--CAR DID SAMETHING AGAIN IN THE MIDDLE OF THE STREET. LAST TIME, REKEYED VEHICLE WORKED FROM THAT POINT. CAR TAKEN TO DEALER & HAD A CODE OF U... Read more
Incident date: Jul 12, 2011
2004 HONDA PILOT WITH 131,567 MILES. ALL REQUIRED MAINTENANCE DONE AT THE DEALER SINCE PURCHASE. TOOK IN A CAR THAT WAS RUNNING FINE FOR SCHEDULED ROUTINE MAINTENANCE & LEFT WITH A $3,000 BILL. WAS TOLD BY THE DEALER THAT THE CAR WAS NOW GOOD FOR ANOTHER 30,000 MILES. DROVE SEVERAL BLOCKS DOWN THE ROAD & AFTER STOPPING AT A STOP SIGN, WOULDN'T GO INTO DRIVE, JUST RAN AS IN NEUTRAL. FINALLY GO... Read more
VOLKSWAGEN
JETTA
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 29, 2011
Incident date: Jul 10, 2011
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA TDI. THE CONTACT STATED AFTER HAVING HER TRANSMISSION FLUSHED BY THE DEALER, THEY NOTIFIED HER THAT THE VEHICLE WOULD NO LONGER SHIFT INTO REVERSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HER THAT SHE WOULD NEED TO REPLACE THE TRANSMISSION SINCE IT WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND OFFERED ... Read more
Incident date: May 25, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. SUDDENLY THE RPMS INCREASED AND THE SPORADIC FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR AND PREVIOUSLY FAILED TO ACCELERATE OVER... Read more
Incident date: Jun 29, 2011
TL* THE CONTACT OWNS A 2002 VOLVO XC70 CROSS COUNTRY. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD DOWN SHIFT, CAUSING THE VEHICLE TO JERK. A LOCAL MECHANIC DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,950. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE.
Incident date: Jul 28, 2011
SENSE OF DELAY IN SHIFTING GEARS WHEN ACCELERATING FROM NOT MOVING TO MOVING, SPEEDING UP, OR SLOWING DOWN. *TR
Incident date: Jul 29, 2009
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD START TO JERK WITHOUT ANY WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT HE WOULD NEED TO REPLACE THE TRANSMISSION. THE TRANSMISSION WAS REPLACED ON THREE OCCASIONS WITHIN 1.5 YEARS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Incident date: Jul 22, 2011
AT 101,500 MILES AND LESS THAN 2 YEARS AND 20,000 MILES AFTER THE FIRST TRANSMISSION REBUILD, OUR 2003 HONDA ODYSSEY VAN IS ONCE AGAIN IN NEED OF A COMPLETE TRANSMISSION REBUILD. THIS IS THE SAME PROBLEM THAT THOUSANDS OF OTHER HONDA OWNERS ARE REPORTING. WE PURCHASED THE VAN NEW FROM HONDA IN DECEMBER 2002 AND HAVE RELIGIOUSLY MAINTAINED IT (OIL CHANGES, TIRES, BRAKES, TUNE-UPS, CHECK-UPS, ETC.... Read more
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 20 MPH AND DOWN SHIFTING THE VEHICLE WOULD JERK FORWARD. THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE TRANSMISSION AND MOTOR MOUNT NEEDED TO BE REPLACED AND THAT THE MOTOR WAS CRACKED. THE FAILURE WOULD OCCUR INTERMITTENTLY AN... Read more
Incident date: Jul 29, 2011
MY 2004 MAZDA 6 WAS DEMONSTRATING A RACING ENGINE/PROBLEMATIC AUTOMATIC TRANSMISSION AND SHIFTING ISSUES (THE TACHOMETER WAS FLUTTERING AND RACING) AS I WAS BRAKING ON A MAJOR ROAD FROM 40 MPH TO A STOP AT A RED LIGHT. THE CAR WOULD NOT SLOW. I MANUALLY SHIFTED DOWN FROM 4TH TO 3RD, AND IT STILL EXHIBITED THE SAME 'BOUNCING' REVS ON ABOVE 2000 RPM. AS I APPLIED MY BRAKES THE CAR WAS DEFINITELY HES... Read more
Incident date: Jul 26, 2011
CAR JERKS VIOLENTLY WHEN AT HIGHWAY SPEED EVEN THOUGH IT HAS NEW SHOCKS, STRUTS, AND FRONT DRIVE AXLES. THE TRANSMISSION ALSO SEEMS TO ENGAGE SUDDENLY WHEN MOVING FORWARD FROM COMPLETE STOP. REGULAR MAINT. AND TRANSMISSION INSPECTION PERFORMED. *TR
Incident date: Jun 12, 2011
THE TRANSMISSION ON MY 2003 HONDA ACCORD EX COMPLETELY IS SHOT NOW. WHEN I TRY TO SPEED UP MY CAR WILL GO INTO FIRST GEAR AND THEN I HAVE TO PUT MY FOOT DOWN ON THE GAS PEDAL FOR IT TO ACTUALLY GO AND SKIP AND MOVE INTO THIRD GEAR.I HAVE CONTACTED HONDA TO TRY AND GET THE PROBLEM ADDRESSED WITH THEM AND THEY POLITELY SAID THAT THEY CANT COMPENSATE ME AT ALL BECAUSE THE PROBLEM HAD ALREADY BEEN ADD... Read more
NISSAN
PATHFINDER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 28, 2011
Incident date: Jun 26, 2011
NISSAN KNOWS THEY HAVE AN ISSUE WITH RADIATOR COOLANT LEAKING INTO TRANSMISSIONS. THIS CAUSES THE TRANSMISSION TO FAIL. SHOULD THE TRANSMISSION FAIL WHILE IN TRAFFIC IT COULD CAUSE AND ACCIDENT. I OWN A 2006 NISSAN PATHFINDER THAT I BOUGHT THROUGH MY LOCAL NISSAN DEALERSHIP BRAND NEW. IT HAS 85000 MILES ON IT AND THE TRANSMISSION WILL NO LONGER GO IN REVERSE. NISSAN EXTENDED THE WARRANTY TO 80000 ... Read more
Incident date: Sep 1, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD EXPERIENCE A HARD SHIFT AND JERK WHEN CHANGING BETWEEN FIRST AND SECOND GEAR. IN ADDITION, THE VEHICLE WOULD INTERMITTENTLY EXPERIENCE A FAILURE IN WHICH THE GEAR SHIFTER WOULD NOT SHIFT UNLESS THE VEHICLE WAS PLACED INTO MANUAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FAILURE MAY BE DUE ... Read more
Incident date: Aug 20, 2009
I BOUGHT A 2004 CHEVY IMPALA WITH 76,000 MILE'S ON IT AND I HAVE BEEN HAVING A TON OF PROBLEMS WITH IT EVEN AFTER SPENDING HUNDREDS OF DOLLARS IN SHOP FEES TRYING TO FIX THE PROBLEM'S, THE SPEEDOMETER STICKS OR JUST DOESN'T WORK AT ALL SO I CAN NEVER TELL HOW FAST I'M GOING ALONG WITH THE TEMP. GAUGE SO I CAN'T TELL IF THE CAR IS OVER HEATING OR NOT. THE GAUGE CLUSTER IS FAULTY AND THE GAUGES ONLY... Read more
Incident date: Jul 24, 2011
TL* THE CONTACT OWNS A 2010 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN DRIVE, IT MOVED BACKWARD. THE VEHICLE WAS THEN SHIFTED INTO PARK AND BACK INTO DRIVE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN SHUT OFF. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Incident date: Jul 27, 2011
TL* THE CONTACT OWNS A 2005 LINCOLN AVIATOR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK AND WHILE ATTEMPTING TO SHIFT IT OUT OF PARK, THE GEAR SHIFT DETACHED FROM THE VEHICLE. AN AUTHORIZED DEALER STATED THAT THE GEAR SHIFTER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MLEAGES WERE 7... Read more
Incident date: Feb 2, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAYS SPEEDS, THE VEHICLE WOULD JERK AND DECELERATE. IN ADDITION, THE VEHICLE WOULD TAKE A LONGER TIME THAN NORMAL TO ACCELERATE UP TO SPEED. THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL DURING THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TRANSMISSIO... Read more
Incident date: Nov 30, 2010
DRIVING HOME AFTER PURCHASING USED 2004 ACURA MDX THE VEHICLE WAS MAKING A NOTICEABLE SHUTTER/GRINDING NOISE BETWEEN 30-45 MPH UNDER LIGHT ACCELERATION. DEALERSHIP DIAGNOSED FAULTY TORQUE CONVERTER AND REPLACED AT NO COST. NO APPROXIMATELY 11,000 MILES LATER, THE PROBLEM HAS CAME BACK WITH BAD TORQUE CONVERTER. INTERNET SEARCH REVEALS THIS PROBLEM IS COMMON WITH THESE VEHICLES. WOULD NOT HAVE PURC... Read more
Incident date: Jul 27, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS NOT YET DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 40,199. THE VIN WAS UNAVAILABLE.
Incident date: Jul 27, 2011
THROTTLE BODY WENT BAD ON MY 2010 FORD FUSION V6 AFTER ONLY HAVING 45,000 MILES ON IT. ON VEHICLE NOT EVEN 2 YEARS OLD; A PART THIS IMPORTANT SHOULDN'T FAIL. *TR
Incident date: Jun 6, 2011
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE DRIVING. NO INDICATOR LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE TRANSMISSION DID NOT KNOCK OR SLIP PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 43,337.
Incident date: Jul 19, 2011
I HAD DRIVEN 20 MILES TO DO SOME SHOPPING WITH MY HUSBAND AND FATHER. WHEN WE GOT BACK IN THE CAR AND STARTED IT EVERYTHING WORKED UNTIL I TOOK IT OUT OF PARK AND INTO REVERSE. IT WOULDN'T MOVE. I TRIED DRIVE AND IT WOULDN'T MOVE. I CALLED AND HAD IT TOWED TO THE LOCAL FORD GARAGE. THE NEXT DAY THEY SAID IT WAS THE SPLINES IN THE TORQUE CONVERTER. THE NEXT DAY THEY SAID THE OIL PUMP HAD FROZE... Read more
Incident date: Jul 14, 2011
CAR WAS REPORTED TO STALL ON A HOT DAY WHILE THE AIR CONDITIONER WAS ON. WHEN CAR WAS PUT INTO REVERSE OR DRIVE THE CAR STALLED AND THEN WENT INTO FAILSAFE MODE (WRENCH LIGHT). CAR DID NOT APPEAR TO LURCH FORWARD AS HAS BEEN REPORTED. PROBLEM HAPPENED ONE TIME. *TR
Incident date: Jul 10, 2011
CHYRSLER 300C 2005 MODEL, THEN CAR WAS IN PARK AND WOULD NOT COME OUT OF GEAR. THE TOW TRUCK DRIVER CAME AND SHOWED US HOW TO MANUALLY GET THE CAR OUT OF GEAR WITH THE GEAR BOX OFF, WHICH IS ONLY A TEMPORARY FIX. THE CAR IXS NOW EXPOSED TO POTENTIAL THIEVES AND THE TRANSMISSION WILL LOCK IF NOT SERVICED. *TR
Incident date: Jul 26, 2011
THE WRENCH WARNING LIGHT COMES ON IN MY 2010 FORD FUSION MOST OF THE TIME IT IS AFTER IT HAS BEEN DRIVEN FOR AWHILE THEN SHUT OFF AND RESTARTED SOON AFTER BUT YESTERDAY IT HAPPENED AS I WAS DRIVING THE CAR LOSES POWER WILL ONLY GO ABOUT 35 MPH NO MATTER HOW FAR YOU PUSH THE ACCELERATOR WHEN TRYING TO ASCEND A STEEP HILL IT WOULD ONLY GO 10 MILES PER HOUR. *TR
VOLKSWAGEN
JETTA
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 27, 2011
Incident date: May 28, 2011
TL* THE CONTACT RENTED A 2011 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE GEAR SHIFTER INDEPENDENTLY SHIFTED FROM PARK INTO REVERSE WHILE DRIVING. THE VEHICLE THEN BEGAN TO REVERSE UNCONTROLLABLY AND CRASHED INTO A SMALL PATIO BUT THE VEHICLE DID NOT STOP. THE CONTACT THEN JUMPED FROM THE DRIVER SIDE WINDOW AND SUSTAINED INJURY. A RELATIVE THEN JUMPED INTO THE VEHICLE WHILE STILL IN MOTION TO ... Read more
Crash
1 injured
Incident date: Jul 20, 2011
I PASSED A VEHICLE GOING HOME FROM WORK7/20/2011,I JUST GOT BACK ON MY SIDE OF ROAD, WHEN I LOST ALL POWER, LIKE THE TRANSMISSION SLAMMED INTO NEUTRAL.THE VEHICLE I JUST PASSED AL MOST HIT ME IN THE BACK INN,BECAUSE I COULD NOT GET OFF THE ROAD. *TR
Incident date: Jul 27, 2011
WHILE DRIVING ON A CITY STREET THE TRANSMISSION OF THE CAR WENT OUT WITHOUT ANY WARNINGS. THE CAR WAS RECENTLY SERVICED AND ONLY HAD 65'K MILES. AFTER SOME SEARCHING THIS SEEMS LIKE A VERY COMMON PROBLEM EVEN AT LOW MILES. *TR
Incident date: Nov 11, 2010
TL* THE CONTACT OWNS 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WAS SHIFTING HARD AND CAUSING THE VEHICLE TO JERK ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE GEARS WERE SLIPPING AND THE MOTOR MOUNTS WERE FAILING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,500 AND THE CURRENT MILEAGE WAS 122,000.
Incident date: Jul 26, 2011
TL* THE CONTACT OWNS A 2005 FORD F-150. THE CONTACT WAS DRIVING 60 MPH UPHILL WHEN THE ENGINE BECAME HESITANT AND THE TRANSMISSION WOULD NOT DOWNSHIFT PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 83,189.
Incident date: Jul 22, 2011
THE VEHICLE WAS UNABLE TO SHIFT FROM PARK INTO ANY OTHER GEAR. THE DEALER ADVISED ME TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 102,000. BW
Incident date: Jul 24, 2011
COMPLETE LOSS OF MOVEMENT POWER ON I-85 S ABOUT 20 MILES NORTH OF ATLANTA, GA. HAD VEHICLE TOWED TO MALL OF GEORGIA FORD IN SUGAR HILL, GA. DIAGNOSED AS COMPLETE TRANSMISSION FAILURE. NO INJURY OR ACCIDENT CAUSED BY FAILURE. I UNDERSTAND THIS IS A COMMON FAILURE FOR FREESTARS IN MODEL YEARS 2004 AND 2005. *TR
FORD
EXPLORER SPORT TRAC
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 27, 2011
Incident date: Apr 30, 2007
I NEVER HAVE ANY WARNING BEFORE MY TRANSMISSION SLIPS WHILE DRIVING MY 2002 FORD EXPLORER SPORT TRAC. MY TRANSMISSION SLIPS WHEN IT SHIFTS FROM 2ND GEAR INTO 3RD GEAR, AFTER THE TRANSMISSION SLIPS MY OD DASH LIGHT BEGINS FLASHING; THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST MONTH I THAT I HAVE OWNED (APRIL 2007, WITH 77,000 MILES). I HAVE ATTEMPTED TO GET THE DEALERSHIP TO DIAGNOSE THE PROBLEM... Read more
Incident date: May 14, 2011
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT WHILE PARKED WITH THE ENGINE SHUT OFF, THE VEHICLE ROLLED BACKWARD APPROXIMATELY ONE CAR LENGTH. PRIOR TO THE FAILURE, THE CONTACT HAD DIFFICULTIES REMOVING THE GEAR SHIFTER FROM PARK. AFTER THE FAILURE, THE CONTACT FOUND THAT THE TRANSMISSION WAS STARTING TO JERK WHEN SHIFTING BETWEEN GEARS. THE CONTACT TOOK THE VEHICLE TO A PERSONA... Read more
Incident date: Jun 2, 2011
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY DIESEL CRD. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE TWICE, IN JUNE 2011 AND AGAIN FIVE WEEKS LATER, FOR THE SAME RELATED FAILURE. THE CONTACT STATED THAT THE FIRES WERE CAUSED BY THE TRANSMISSION VENT THAT RELEASED FLUID ONTO THE EXHAUST PIPE. THE TRANSMISSION FAILED AND WHILE DRIVING, CAUSED THE FLUIDS TO LEAK AND CAUSE A FIRE UNDER THE HOOD. TH... Read more
Fire
Incident date: Jul 1, 2008
TL* THE CONTACT OWNS A 2008 DODGE RAM 3500. THE CONTACT WAS DRIVING 20 MPH WHEN THE STEERING BEGAN VIBRATING ABNORMALLY AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. IN ADDITION, THE TRANSMISSION WOULD NOT SHIFT FROM FOURTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE TIRES FOUR TIMES AND THE BATTERY WAS REPLACED BUT THE FAILURE WAS NOT... Read more
Incident date: Jul 17, 2011
I BOUGHT A 2003 LINCOLN LS AND IT HAS BEEN IN THE SHOP MOST OF THE TIME I HAVE OWNED IT. 11,000 DOLLARS WORTH OF REPAIRS. NOW THE TRANSMISSION SHIFT ERRATICALLY AND THE DEALER SAYS IT CAN BE FIXED AND HAS TO HA A NEW ONE. 3800 DOLLARS MORE CMON THE IS NOW ONLY A 3000 DOLLAR CAR. *TR
VOLKSWAGEN
BEETLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 26, 2011
Incident date: Jan 23, 2006
2005 VW BEETLE CONVERTIBLE. "JUMPS" FORWARD SUDDENLY AND ALMOST HITS CAR IN FRONT OR BACK IF IN REVERSE. HAVE TOLD VW THIS SINCE I PURCHASED WITH 1200 MILES ON IT. VW NEVER ACKNOWLEDGES A PROBLEM. IT IS OBVIOUSLY A TRANSMISSION PROBLEM. *TR
Incident date: Jul 25, 2005
I WAS DRIVING ON THE FREEWAY AT NIGHT IN HEAVY TRAFFIC WHEN MY CAR SUDDENLY LOST POWER. I WAS ABLE TO COAST TO THE SHOULDER BEFORE IT LOST POWER COMPLETELY. THE ENGINE WAS STILL RUNNING, BUT WHEN I PUT IT IN DRIVE NOTHING HAPPENED. NO ENGINE LIGHTS CAME ON BEFORE THIS HAPPENED. ABOUT A WEEK AGO, I NOTICED THE WINDSHIELD WIPER FLUID WASN'T WORKING AND REFILLED IT. IT WORKED ONE TIME. WHEN I TRIED T... Read more
Incident date: Jul 22, 2011
WE HAVE HAD TWO TRANSMISSIONS FAIL ON OUR 2002 HONDA ODYSSEY. THE FIRST TIME, THE DEALER DENIED WE HAD A TRANSMISSION PROBLEM DURING THE WARRANTY PERIOD. WHEN THE WARRANTY EXPIRED, THE TRANSMISSION FAILED.EVEN THOUGH THERE WAS A RECALL, WE WERE NEVER INFORMED OF IT BY HONDA. AFTER MUCH WRANGLING, HONDA PAID FOR THE PARTS BUT WE HAD TO PAY FOR THE LABOR, $1,100. WE BELIEVE HONDA INSTALLED A REFURB... Read more
Incident date: Jul 18, 2010
TL* THE CONTACT OWNS 2005 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING AND THE VEHICLE WOULD JERK WHEN SHIFTING FROM FIRST TO SECOND GEAR. AS A RESULT, THE MOTOR MOUNTS ALSO FAILED. THE TRANSMISSION WAS FLUSHED, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 143,000.
Incident date: Jul 25, 2011
I OWN A 2004 FORD FREESTAR. LAST NIGHT, UNDER NORMAL DRIVING CONDITIONS, THE TRANSMISSION DISENGAGED SUDDENLY AND WITHOUT WARNING WHILE MY TWO CHILDREN WERE IN THE CAR. THE CAR HAD NO POWER, AS THOUGH IT WAS IN NEUTRAL. THANKFULLY, IT WAS GOING DOWNHILL SO IT WAS SAFELY ROLLED TO A SIDE STREET. HOWEVER, UNDER OTHER CIRCUMSTANCES, IT COULD HAVE BEEN VERY DANGEROUS. I HAVE SEEN MANY POSTINGS O... Read more
Incident date: Jul 20, 2011
WHILE DRIVING IN TRAFFIC AT 40MPH CAR LURCHED FORWARD AND WENT INTO FAIL SAFE MODE AND STALLED OUT. CAR RESTARTED AND AT NEXT INTERSECTION LURCHED FORWARD AGAIN AND WENT INTO FAIL SAFE MODE. *TR
Incident date: Jul 21, 2007
2007 DODGE CHARGER. STUCK IN PARK. SEEMS TO BE A COMMON PROBLEM. *TR