Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 21, 2011
I HAVE A 2004 NISSAN MURANO. I DID ONLY A LITTLE BIT OF RESEARCH BEFORE I BOUGHT IT BECAUSE I REALLY LIKED THE WAY THEY LOOKED AND DROVE. SHORTLY AFTER THE PURCHASE, I BEGAN TO READ ABOUT THE POOR QUALITY OF THE CVT TRANSMISSION. I BOUGHT THE CAR WITH 100,000 KMS ON IT SO I WAS QUITE WORRIED AS I DON'T THINK MANY PEOPLE CAN AFFORD A NEW TRANSMISSION AT SEVERAL THOUSANDS OF DOLLARS, ESPECIALLY ME. ... Read more
Incident date: Jul 31, 2011
TL* THE CONTACT OWNS A 2006 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO SWITCH GEARS FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE DIAGNOSIS WAS THAT THE SHIFT LEVER CLIP BROKE AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN DID NOT QUALIFY FOR RECALL UNDER NHTSA CAMPAIGN ID NUMBER 08V583000 (POWER TRAIN:AUTOMATIC TRANS... Read more
Incident date: Aug 1, 2011
2005 FORD FREESTYLE TRANSMISSION SURGING WHEN PLACED IN REVERSE. HAD BEEN MINOR UP TO THIS POINT BUT WHILE MY WIFE WAS DRIVING IT LAST NIGHT, ENGINE REVVED HIGHER THAN BEFORE AND STALLED . CHECK TRANSMISSION LIGHT CAME ON AND 'SYSTEM FAILURE" MESSAGE APPEARED. AFTER DOING SOME RESEARCH, IT SEEMS TO BE THE THROTTLE BODY PROBLEM THAT IS PREVALENT WITH THIS VEHICLE. OF COURSE, MY EXTENDED WARRANT... Read more
Incident date: Jul 7, 2011
ON RT. 59, JUST SOUTH OF NORTHWEST HWY (RT. 14) IN BARRINGTON, MY 2002 FORD ESCAPE XLT WAS INVOLVED IN A BIZARRE INCIDENT OR ACCIDENT. WHILE SITTING STATIC ON LEVEL ROAD IN A LINE OF TRAFFIC WITH A TRAIN-CROSSING BARRIER ARM KEEPING TRAFFIC SAFELY WAITING FOR THE TRAIN TO PASS, MY VEHICLE LURCHED FORWARD IN AN UNINTENDED ACCELERATION WHILE MY FOOT WAS FIRMLY PRESSING ON THE BRAKE PEDAL. THE ENGINE... Read more
Crash
Incident date: Jul 31, 2011
MY 2005 FORD FREESTYLE IS SURGING/LURCHING WHEN I AM GOING SLOWLY, I.E. WHEN I AM PULLING INTO OR OUT OF MY GARAGE, WHEN I AM PARKING, WHEN I AM APPROACHING A STOP SIGN OR STOPLIGHT. I'VE TAKEN IT TO THE LOCAL FORD DEALER SERVICE DEPARTMENT, FOR THEM TO LOOK AT THIS ISSUE AS WELL AS AN "AWD MALFUNCTION" INDICATOR THAT COMES ON PERIODICALLY WHILE I AM DRIVING. THE SERVICE TECHS COULD NOT IDENTIFY... Read more
Incident date: Jul 29, 2011
TL* THE CONTACT OWNS A 2010 NISSAN ROGUE. THE CONTACT STATED THAT THE VEHICLE LOST POWER ABNORMALLY WHILE DECELERATING TO A TOLL BOOTH AND THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CVT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED AFTER ONE YEAR. THE VEHICLE WAS TAKEN B... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 2, 2011
Incident date: Jul 20, 2011
TL* THE CONTACT OWNS A 2005 NISSAN PATHFINDER. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHEN SHIFTING GEARS AND WOULD NOT ENGAGE WHEN SHIFTED INTO REVERSE. AND THE VEHICLE WOULD LUNG FORWARD AT ANY TIME. IN ADDITION, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY AT ANY TIME WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFI... Read more
Incident date: Jul 25, 2011
ON 7/25/11 I WAS ON MY WAY TO WORK AND WITHOUT ANY PROBLEMS, MY 2004 MERCURY MONTEREY JUST WOULDN'T GO INTO GEAR. I HAD TO TOW MY VEHICLE TO THE REPAIR SHOP WHICH NOTIFIED ME THAT THE TORQUE CONVERTER HAD TO BE REPLACED. *KB
Incident date: Jul 29, 2011
I HAVE A 2005 FORD FREESTYLE SEL. IN THE LAST MONTH, THE CAR HAS BEEN SURGING AND TAKING OFF WITHOUT MY TOUCHING THE GAS. LAST FRIDAY, IT SURGED VIOLENTLY BACKWARD WHILE I WAS PARALLEL PARKING AND RAN UP ON THE CURB NEARLY HITTING PEOPLE. I STOOD ON THE BRAKE AND THE ENGINE QUIT AND WENT INTO A FAULT MODE. IT DID THIS THREE TIMES AFTER RE-STARTING THE CAR EACH TIME. IT ALSO ABOUT TWO WEEKS AGO SUR... Read more
Incident date: Aug 1, 2011
I OWN A 2006 FORD FREESTYLE AND HAVE BEGUN TO NOTICE A SURGING/LUNGING OF THE VEHICLE WHILE THE A/C IS RUNNING. I'VE NOTICED THIS LUNGING MORE WHEN THE CAR HAS BEEN RUNNING FOR SOME TIME AND I AM DRIVING AND/OR REVERSING AT SLOW SPEEDS, LIKE IN A PARKING LOT. WHEN THIS HAPPENS, THE RPMS GO UP AND THE CAR SURGES EVEN WITH THE BRAKES BEING APPLIED. THIS SOUNDS LIKE A COMMON PROBLEM WITH THE THROTTLE... Read more
Incident date: Jun 16, 2011
I HAD TAKEN MY 2005 FORD FREESTAR VAN TO BE CHECKED FOR A PROBLEM WITH THE TRANSMISSION BECAUSE IT WASN'T SHIFTING PROPERLY. THEN LATER I HAD TAKEN IT TO A FORD DEALER FOR THE CHECK ENGINE LIGHT TO BE DIAGNOSED - THEY CLAIMED THAT IT COULDN'T BE DIAGNOSED BECAUSE IT DIDN'T WRITE THE CODE PROPERLY. TRANSMISSION STILL NOT SHIFTING PROPERLY. A MONTH LATER THE TRANSAXLE LIGHT CAME ON, THE ENGINE WA... Read more
Incident date: Jun 29, 2010
WE STARTED NOTICING THE ENGINE SURGE A FEW MONTHS AGO WHENEVER WE SHIFTED OUT OF PARK OR NEUTRAL. THE RPM'S JUMPED AROUND 400-600 ABOVE IDLE AND NOW ARE OVER 700-800 WITH THE A/C ON. SO FAR, WE HAVE NOT EXPERIENCED ANY DAMAGE TO THE VEHICLE. I TOOK THE VEHICLE TO MY LOCAL FORD DEALER, BLACKWELL FORD IN PLYMOUTH, MI AND WAS TOLD I NEEDED THE THROTTLE BODY NEEDED REPLACEMENT AT A COST OF OVER $800.0... Read more
Incident date: Jul 21, 2011
MANY OCCURRENCES OF UNEXPECTED SURGE/VEHICLE MOVEMENT OVER THE PAST 4 MONTHS. RECENTLY, THE CAR UNEXPECTEDLY JUMPED FORWARD RESULTING IN A VERY UNSAFE CONDITION WHEN STOPPED AT AN INTERSECTION WITH A PEDESTRIAN CROSSWALK. I WAS VERY FORTUNATE THAT NO PEDESTRIANS WERE IN FRONT OF MY VEHICLE AT THE TIME THAT IT LUNGED FORWARD. *KB
CHEVROLET
TRAILBLAZER EXT
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 1, 2011
Incident date: Aug 1, 2011
I WAS DRIVING HOME FROM WORK IN MY 2006 TRAILBLAZER EXT. AFTER STOPPING AT THE STOP SIGN IN FRONT OF MY HOME, I PRESSED THE CENTER BUTTON ON THE OVERHEAD CONSOLE TO OPEN THE GARAGE DOOR AND PROCEEDED TO TURN RIGHT AS TO POSITION THE VEHICLE TO ALLOW FOR BACKING-UP ONTO MY DRIVEWAY AND INTO THE RIGHT PARKING HALF OF MY GARAGE. BUT AS I SHIFTED THE TRAILBLAZER INTO REVERSE, I BEGAN TO PRESS THE AC... Read more
Incident date: Jul 18, 2011
TRANSMISSION PROBLEMS AND FAILURE AT 130000. *KB
Incident date: Jun 10, 2011
HAVING TROUBLE WITH MY TRANSMISSION I HAVE A 2005 MAXIMA AUTO. THE TRANSMISSION JERKS WHEN SHIFTING FROM PARK TO DRIVE AND REVERSE TO DRIVE. AND ALSO WHEN IM DRIVING ABOUT 30 TO 40 MPH IT WILL REV A LITTLE BIT THEN CATCH THE GEAR REALLY HARD JERKING. *KB
Incident date: Jul 1, 2010
I HAVE A 2005 NISSAN MAXIMA WITH UNDER 90,000 MILES. I AM EXPERIENCING TRANSMISSION PROBLEMS. THE CAR JERKS WHEN I SLOW DOWN AND DOES THE SAME THING GOING FROM 1ST TO 2ND GEAR. I STARTED HAVING THIS PROBLEM ABOUT A YEAR AGO AND I TOOK THE CAR TO A TRANSMISSION SHOP WHICH I WAS TOLD IT NEEDED A TRANSMISSION/ENGINE MOUNTS WHICH WERE REPLACED, AFTER A WEEK THE PROBLEM CONTINUED. I THOUGHT IT WAS JUST... Read more
JEEP
GRAND CHEROKEE
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 1, 2011
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2008 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING SPEEDS OF 40 AND 65 MILES PER HOUR THE VEHICLE SHIFTED INTO FIRST GEAR, CAUSING THE VEHICLE TO LOSE SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 47,000.
Incident date: Aug 1, 2011
I HAVE A 2006 FORD TAURUS AND WITHIN THE PAST COUPLE OF MONTHS IT WILL DIE WHILE SITTING AT A REDLIGHT. I HAVE TO TURN OFF THE IGNITION AND RESTART THE CAR AND THAT USUALLY SOLVES THE PROBLEM. THIS HAS HAPPENED ABOUT 6 TIMES IN THE PAST 2 MONTHS. TODAY, HOWEVER, IT STALLED AT A REDLIGHT AND I RESTARTED BUT AS I CONTINUED DRIVING, THE RPM WOULD DROP RAPIDLY WHEN I HIT THE BREAKS AND IT ACTED LIKE ... Read more
Incident date: Jul 19, 2011
I HAVE A 2004 FORD TAURUS SES WITH A 24V DURATEC 3.0L DOHC ENGINE AND 4F50N TRANSMISSION. MY WIFE WAS PULLING OUT OF A PARKING LOT ON JULY 19, 2011 AROUND MID-DAY, WHEN THE TRANSMISSION LOST ALL FORWARD POWER. SHE STOPPED THE CAR AND TRIED THE OTHER GEARS WITH NO RESULT. NO MOVEMENT IN ANY GEAR, FORWARD OR REVERSE. *KB
Incident date: Jul 31, 2011
VEHICLE LOSES POWER UNEXPECTEDLY AND IS INCONSISTENT. HAS HAPPENED BEFORE TO ME AND MANY, MANY TIMES BY OTHERS WITH THE SAME VEHICLE. A POORLY DESIGNED/ENGINEERED ACCELERATOR PEDAL POSITION SENSOR APPEARS TO BE THE ISSUE. TOYOTA HAS BEEN NOTIFIED BY ME MULTIPLE TIMES BUT REFUSES TO ACKNOWLEDGE THIS SERIOUS FLAW IN THEIR VEHICLE. MOST RECENTLY, I WAS NEARLY REAR ENDED WHEN ON THE FREEWAY, THE V... Read more
Incident date: Mar 1, 2011
MY 2006 SUZUKI FORENZA WILL SHIFT ON ITS OWN FROM DRIVE TO NEUTRAL WHILE DRIVING CAUSING MY CAR TO STALL OUT. WHEN SHIFTING TO REVERSE THE CAR WILL BECOME UNRESPONSIVE. *KB
Incident date: Jul 26, 2011
WHEN IDLING, CAR WOULD SURGE BRIEFLY AS IF ACCELERATOR WERE PUSHED. AFTER SEVERAL INQUIRES AT FORD SERVICE ABOUT RECALLS, CHECK ENGINE LIGHT CAME ON. PROBLEM DIAGNOSED AS DEFECTIVE THROTTLE BODY. PART REPLACED AT A COST OF $706.85. UNDERSTAND THERE HAVE BEEN SEVERAL LIKE INSTANCES REPORTED. SURGE COULD EASILY CAUSE A COLLISION EITHER FRONT OR BACK. *KB
Incident date: Jul 1, 2009
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT HEARD A KNOCKING SOUND FROM THE TRANSMISSION GEARS. THE DEALER ADVISED THE CONTACT THAT THE MOTOR MOUNT CAUSED THE FAILURE AND REPLACED IT; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME AFTER THE WARRANTY EXPIRED AND THE CONTACT WAS INFORMED THAT HE SHOULD HAVE THE TRANSMISSION REPLACED. THE MAN... Read more
Incident date: May 11, 2009
ACCELERATOR IS "DRIVE BY WIRE". THE ENGINE EXPERIENCES HESITATION, WHEN TAKING OFF FROM A STOP, ABOUT 50% OF THE TIME, WHEN THE AC IS ON. SOMETIMES THE VEHICLE BEGINS TO ACCELERATE, THEN THE ENGINE DROPS TO IDLE SPEED, EVEN WHEN YOU DEPRESS THE PEDAL TO THE FLOOR. THIS CAN CAUSE YOU TO BE STRUCK BY ONCOMING TRAFFIC, WHEN YOU ARE ENTERING A HIGHWAY OR ROADWAY. USUALLY THE VEHICLE WILL THEN TAKE OFF... Read more
MERCEDES-BENZ
E320
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 1, 2011
Incident date: Jul 30, 2011
TL* THE CONTACT OWNS A 2001 MERCEDES BENZ 320E. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT HEARD A LOUD NOISE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND WAS AWAITING THE RESULTS FROM THE DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 55,000. THE VIN WAS UNAVAILABLE.
Incident date: Jul 6, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300 TOURING. THE CONTACT STATED THE VEHICLE FAILED TO SWITCH GEARS, AFTER BEING IN THE PARK POSITION. THE VEHICLE WAS REPAIRED BY A PRIVATE MECHANIC WHO REPLACED THE PARK LOCK OUT MECHANISM. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 35,000. THE CURRENT WAS 35,500.
FORD
FIVE HUNDRED
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 1, 2011
Incident date: Jul 27, 2011
THE VEHICLE HAS RPM SURGES AT LOW SPEEDS EITHER IN REVERSE OR FORWARD. I NEARLY HAD 3-4 ACCIDENTS IN 2 DAYS BECAUSE OF THE ISSUE. THE VEHICLE WILL ACTUALLY INCREASE UP TO 1000 RPMS BY ITSELF WHILE I HAVE MY FOOT ON THE BRAKE. AS SOON AS I BEGIN TO RELEASE PRESSURE OFF THE BRAKE WHILE TRYING TO PARK OR NEGOTIATE THE VEHICLE AT VERY LOW SPEEDS THE ENGINE WILL JUST TAKE OFF. THE FIRST TIME I NOTI... Read more
Incident date: May 22, 2011
2006 FORD FREESTYLE LUNGING STARTED ABOUT 2 MONTHS AGO. IT HAPPENS OFTEN, THOUGHT IT WAS JUST WHEN I RAN THE AIR CONDITIONER BUT IT IS HAPPENING ALL THE TIME NOW. IT WILL HAPPEN WHEN THE CAR IS GOING FORWARD AND IN REVERSE AND SOMETIMES IT WILL DIE ON ME. I'VE ALREADY HEARD OF THIS PROBLEM BEING RESPONSIBLE FOR 1 INJURY AND I'M AFRAID IT COULD CONTINUE TO HAPPEN TO OTHER FREESTYLE OWNERS INCLUDIN... Read more
Incident date: Jul 18, 2011
MY 2003 HONDA ACCORD HAS JUST REACHED 95K. I WAS ACCELERATING TO GET ONTO INTERSTATE 81 WHEN THE CAR LOST ALMOST ALL POWER AND RPM DIAL WENT DOWN. THE CAR THE JERKED VIOLENTLY FORWARD, THE RPM DIAL JUMPED UP, AND THE CAR SPED UP. I HAD A FRIEND IN THE CAR, AND SHE JOKED THAT I WAS TRYING TO KILL HER! I , OF COURSE, I DIDN'T CAUSE THE CAR TO DO THIS! A FEW WEEKS WENT BY AND I WAS DRIVING ON I481 SO... Read more
Incident date: May 15, 2011
2007 FORD FREESTYLE LUNGED TWICE IN MAY, 2011 WHILE PULLING INTO PARKING SPOT. INCIDENT HAPPENED AT 55,000 MILES. SLAMMED ON BRAKES AND DID NOT HIT NEIGHBORING VEHICLES. EARLY IN JUNE 2011, HAD OUR AC REPLACED WHICH WAS NOT WORKING. IMMEDIATELY AFTER AC WAS WORKING AGAIN, CAR LUNGED, WRENCH LIGHT APPEARED AND VEHICLE STALLED DURING A LOW SPEED TURN. CAR PROCEEDED TO LUNGE AND SURGE REGULARLY ... Read more
Incident date: Jul 29, 2011
BOUGHT A FORD FREESTYLE IN JULY 2008 TOOK IT TO THE SHOP JULY 2009 BECAUSE IT WAS LUNGING AND STALLING. FORD KEPT IT ON THEIR LOT UNTIL NOVEMBER. WHEN I GOT IT BACK I HAD TO REPLACE THE TIRE BECAUSE THEY HAD FLAT SPOTS THEY DID NOT MOVE THE CAR. THEY REPLACED THE THROTTLE BODY AND NOW JULY OF 2011 IT IS DOING THE SAME PROBLEM. I WAS TOLD THAT THIS CAR ENGINE GETS TO HOT AND THE ALTERNATOR CAN'T W... Read more
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE WHILE IN DRIVE OR REVERSE. THE FAILURE BECAME PROGRESSIVELY WORSE AND THE VEHICLE WOULD INTERMITTENTLY STALL WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP, WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. T... Read more
Incident date: Jul 29, 2011
BEGINNING AT 38K MILES THE TRANSMISSION HAS STOPPED ENGAGING PROPERLY WHEN ACCELERATING BETWEEN 1ST & 2ND GEAR OF THE AUTOMATIC TRANSMISSION. THIS OCCURS BETWEEN 20 AND 35MPH AND CAUSES THE VEHICLE TO SLAM INTO GEAR WITH A FORCE THAT NEGATIVELY IMPACTS THE DRIVER'S ABILITY TO CONTROL THE CAR CAUSING AN UNSAFE DRIVING EVENT. THE EVENT IS AS POWERFUL AS BEING HIT FROM THE REAR WHILE DRIVING. THE DE... Read more
Incident date: Jul 31, 2011
MINIVAN STARTED TO ACCELERATE UPON PUSH OF ACCELERATOR (RPMS JUMPED SIGNIFICANTLY). JERKY/HARSH ACCELERATION FROM 0-40. SEVERE SHUDDER OF VAN WHEN DECELERATING BETWEEN GEARS. MALFUNCTIONING OVERDRIVE (WILL NOT DOWN SHIFT TO D3, 2, OR 1ST GEAR WHILE ROLLING. REVERSE GEAR DID NOT WORK UNLESS THE CAR WAS STARTED AGAIN. *KB
Incident date: Jul 25, 2011
DRIVING AT 50 MPH THE CAR SUDDENLY DOWNSHIFTED INTO 2ND GEAR WITHOUT ANY WARNING.
Incident date: Jul 29, 2011
MY 2005 FORD FREESTYLE UNEXPECTEDLY LUNGES FORWARD IN DRIVE AND REVERSE. THIS USUALLY HAPPENS IN HIGH HEAT AFTER USING A/C FOR A WHILE. THANKFULLY I'VE HAD MY FOOT OVER THE BRAKE DURING THESE OCCURRENCES, BUT THIS ISSUE CONCERNS ME. I HAVE ALSO BEEN TOLD BY A LOCAL FORD DEALERSHIP THAT MY AC COMPRESSOR IS LEAKING, AND WONDER IF THE TWO ARE LINKED SOMEHOW. *KB
Incident date: Jul 27, 2011
OWN 2 CHARGERS AND BOTH OF THEM HAD THE SAME SHIFTER PROBLEM. UNABLE TO SHIFT OUT OF PARK. SHIFTERS MUST BE REPLACED. I HAVE BEEN DRIVING FOR 42 YEARS AND NEVER HAD A SHIFTER PROBLEM. DODGE SHOULD REPAIR THESE PROBLEMS SINCE IT IS AA COMMON PROBLEM TO ALL 2006 CHARGERS. *TR
Incident date: Jul 27, 2011
I HAVE A 2001 VOLVO V70 WITH 110,000 MILES. THE TRANSMISSION HAS BEEN SLIPPING FOR THE LAST 2 YEARS. LAST WEEK THE CAR WAS BARELY DRIVABLE. MY VOLVO MECHANIC STATES THAT THE TRANSMISSION NEEDS TO BE REPLACED (APPROX. $4700). I HAVE HEARD OF MANY OTHER VOLVO OWNERS HAVING THE SAME PROBLEM. *TR
Incident date: Jul 25, 2011
CHECK ENGINE LIGHT CAME ON ABOUT A MONTH AGO, SINCE THEN THE TRANSMISSION SLIPS, HAS NO POWER ACCELERATING AND SOMETIMES DRIVE WON'T WORK, JUST 3RD GEAR. WHEN VEHICLE IS DRIVEN OVER 50 MPH, RPMS REV HIGH, PAST 3 OR 4 THOUSAND. I THINK IT'S THE TRANSMISSION SENSOR FAILING. *TR
Incident date: Jul 28, 2011
2001 HONDA ODYSSEY WITH 79K MILES AND THE TRANSMISSION WENT. I AM THE ORIGINAL OWNER AND PERFORMED EVERY SCHEDULED MAINTENANCE HONDA RECOMMENDED. NOW I HAVE A VAN WITH A BLUE BOOK VALUE OF 7,600 AND IT NEEDS A NEW TRANSMISSION FOR $5,000. HONDA WILL NOT HELP WITH THE REPAIR AND I AM OUT A VEHICLE. THEY DO NOT STAND BY THEIR VEHICLES AT ALL. *TR
Incident date: Jun 24, 2009
I PURCHASED A 2005 MERCURY MARINER IN MARCH OF 2007, THIS VEHICLE HAD 11,000 MILES ON IT. IN JUNE OF 2009, I BEGIN HEARING RATTLING NOISE IN THE ENGINE AND THE GEARS BEGIN OPERATING VERY POORLY. HAD AN AUTO SHOP CHECK OUT WHAT THE PROBLEM COULD BE IN JUNE OF 2009, AND WAS TOLD MY TRANSMISSION NEEDED REPAIR. I STOPPED DRIVING THE VEHICLE AND BEGIN USING A RENTAL CAR UNTIL I COULD PUT THE MONEY T... Read more
Incident date: Jun 15, 2011
TRANSMISSION FAILURE 2002 ACURA 3.2 TL FAILURE OCCURS AFTER DRIVING FOR 20 MINUTES, RESULTS IN DIFFICULTY IN SHIFTING AND INTERFERES WITH MAINTAINING SAFE DRIVING. ATTEMPT TO CORRECT FAILURE BY MANUFACTURER WAS UNSUCCESSFUL IN 2004 AND REPEATED FAILURES WERE IN EVIDENCE IN 2011. *TR
Incident date: Oct 30, 2009
TRANS WENT OUT 10/09 WITH 69613 ML. HAD IT REPAIRED. SAID IT HAD SOMETHING TO DO WITH THE TORQUE CONVERTER. ON 2/11, 88K ML ON VAN, 18K ML ON REBUILT TRANS, IT WENT OUT AGAIN. I WAS LUCKY, BOTH TIMES IT QUIT WHEN MY WIFE WAS IN THE DRIVE WAY SO NO ONE WAS HURT. I HAVEN'T HAD IT REPAIRED AS YET, STILL DECIDING IF IT IS WORTH HAVING IT REPAIRED A 2ND TIME IF IT IS NOT GOING TO BE SAFE/DEPENDABLE. ... Read more
Incident date: Aug 15, 2010
I HAVE 05 FORD FREESTAR WITH ONLY 66K MILES, AND TRANSMISSION FAILED. I HAD 6 KIDS WITH ME GOING CAMPING. OUR PLAN FAILED BECAUSE OF THIS I HAVE TO TOW IT ABOUT 600 MILES. I DON'T DRIVE IT SINCE THAN BECAUSE IT IS TO EXPENSIVE TO REPAIR. WILL NEVER BUY FOUND ON ROAD DEAD AGAIN. *TR
Incident date: Jul 29, 2011
MY 2007 TOYOTA PRIUS WILL NOT STAY IN GEAR OFF AN ON. IT WILL GO INTO REVERSE OR DRIVE FOR A FEW SECONDS THEN POP INTO NEUTRAL. THIS HAS HAPPENED 9 TIMES IN THE LAST 2 WEEKS AND ALWAYS ON A HOT DAY AFTER BEING PARKED AT WORK. I HAVE TO DRIVE HOME WHILE HOLDING THE SHIFT LEVER IN GEAR. SOMETIMES IF THIS HAPPENS AND I TURN OFF THE AIR CONDITIONING IT WILL STAY IN GEAR, BUT NOT ALWAYS. IS THIS A... Read more
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 29, 2011
Incident date: Jul 27, 2011
VEHICLE WAS IN REVERSE TO PULL OUT OF DRIVEWAY, VEHICLE LURCHED AND THEN WOULD NOT ACCELERATE. TURNED OFF KEY, RESTARTED, PULLED INTO STREET, VEHICLE AGAIN LURCHED, WRENCH LIGHT ILLUMINATED ON DASH, VEHICLE SHUT ITSELF OFF. TURNED KEY OFF AND RESTARTED--CAR DID SAMETHING AGAIN IN THE MIDDLE OF THE STREET. LAST TIME, REKEYED VEHICLE WORKED FROM THAT POINT. CAR TAKEN TO DEALER & HAD A CODE OF U... Read more
Incident date: Jul 12, 2011
2004 HONDA PILOT WITH 131,567 MILES. ALL REQUIRED MAINTENANCE DONE AT THE DEALER SINCE PURCHASE. TOOK IN A CAR THAT WAS RUNNING FINE FOR SCHEDULED ROUTINE MAINTENANCE & LEFT WITH A $3,000 BILL. WAS TOLD BY THE DEALER THAT THE CAR WAS NOW GOOD FOR ANOTHER 30,000 MILES. DROVE SEVERAL BLOCKS DOWN THE ROAD & AFTER STOPPING AT A STOP SIGN, WOULDN'T GO INTO DRIVE, JUST RAN AS IN NEUTRAL. FINALLY GO... Read more
VOLKSWAGEN
JETTA
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 29, 2011
Incident date: Jul 10, 2011
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA TDI. THE CONTACT STATED AFTER HAVING HER TRANSMISSION FLUSHED BY THE DEALER, THEY NOTIFIED HER THAT THE VEHICLE WOULD NO LONGER SHIFT INTO REVERSE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ADVISED HER THAT SHE WOULD NEED TO REPLACE THE TRANSMISSION SINCE IT WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND OFFERED ... Read more
Incident date: May 25, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. SUDDENLY THE RPMS INCREASED AND THE SPORADIC FAILURE OCCURRED AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR AND PREVIOUSLY FAILED TO ACCELERATE OVER... Read more