Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jul 1, 2011
HI ABOUT MY 2003 TOYOTA RAV4, ITS SEEMS TO STALL AND SHUTTING OFF THE ENGINE WHILE DRIVING. FOR EXAPLE IT HAPPEN MORE THEN 5 TIME ON ME THIS MONTH7/1/2011, AND ALMOST GETTING BUMP IN REAR END. I TOOK IT TO TOYOTA DEALER, AND PAYING $100 FOR WHAT THEY COULD FIND ANYTHING WRONG. THIS MODEL SHOULD BE RECALL OR ACCIDENT WILL HAPPEN. *TT
Incident date: Aug 3, 2011
THE TRANSMISSION IN MY 2005 FORD FREESTAR STOPPED WORKING WITHOUT WRINGING OR PRIOR INDICATION THAT SOMETHING WAS WRONG. MY WIFE BACKED OUT OF THE DRIVE AND THEN PUT THE VAN IN DRIVE AND IT WOULD NOT MOVE FORWARD. ALSO TRIED REVERSE AND IT NO LONGER WORKS EITHER. THIS NEEDS TO BE A RECALL BASED ON WHAT I AM REVIEWING ON SEVERAL WEB SITES. THIS TYPE OF REPAIR (THAT COULD HAVE BEEN AVOIDED WIT... Read more
VOLKSWAGEN
PASSAT
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 4, 2011
Incident date: Jul 20, 2011
CHECK ENGINE (MIL) LIGHT TURNED ON, CAR ALL OF A SUDDEN IDLES AT A HIGHER RPM WHILE WE WERE DRIVING!!! VEHICLE WAS TAKEN INTO THE DEALERSHIP. CAR IS ONLY UNDER WARRANTY FOR 36,000 MILES OR 3 YEARS! DEALERSHIP RAN DIAGNOSTIC, CAME UP WITH: CODE P0123 (THROTTLE HIGH INPUT), P0299 (TURBO UNDER BOOST), P0456 (EVAP LEAK), P1098 (INTAKE TURNING VALVE SHORT TO B+), CODE P2004 (INTAKE RUNNER STUCK), C... Read more
VOLKSWAGEN
GOLF
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 4, 2011
Incident date: Aug 4, 1986
I WAS DRIVING MY 2011 GTI DSG IN TIPTRONIC MODE...AND IT WAS IN 4TH GEAR ACCORDING TO THE DASHBOARD READING...I WAS COASTING IN 4TH AS A SEMI WAS MAKING A LEFT TURN ACROSS THE SIDE OF THE ROAD I WAS TRAVELING...AFTER HE WAS CLEAR, I WENT TO ACCELERATE, AND EXPERIENCED A "FALSE NEUTRAL"...THE DSG SAID I WAS IN 4TH GEAR...BUT IT WAS REVVING AS IN NEUTRAL. I HAD TO SHIFT OUT OF TIPTRONIC AND THEN DOW... Read more
Incident date: May 18, 2011
I'VE HAD PROBLEMS WITH THE AUTOMATIC TRANSMISSION SINCE PURCHASING IN DEC 2008. THE VEHICLE JERKS VIOLENTLY AS IT SHIFTS AFTER STOPS. A FEW MONTHS AGO, THE TRANSMISSION WOULDN'T SHIFT UP UNTIL I PUT IT IN NEUTRAL AND SHIFTING IT BACK TO D. CURRENTLY, IT JERKS DURING UP SHIFTS THRU ALL GEARS, MOST OF THE TIME. I HAVE BROUGHT IT IN TO THE DEALER MULTIPLE TIMES OVER THE YEARS. THEY CLAIM THAT THEY CO... Read more
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2005 DODGE MAGNUM. THE CONTACT STATED THE GEAR SELECTOR WOULD NOT SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE GEAR SHIFT ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND STATED THE DEFECT WAS A COMMON ISSUE; HOWEVER THERE WAS NOT A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Incident date: Jul 23, 2011
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE WITH HIS YOUR FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE FAILURE WAS NORMAL FOR A MANUAL VEHICLE. THE MANUFACTURER STATED THERE WAS NO FAILURE AND THE VEHICLE WAS FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS 80. UPDATED 09/19/11 *BF UPD... Read more
Incident date: Jul 22, 2011
TRYING TO PARK MY CAR IN A CROWDED PARKING LOT, THE CAR SUDDENLY SURGED FORWARD AND THEN STALLED. I TRIED TO RESTART THE CAR AND IT WOULD NOT START. I WAITED A MINUTE, TURNED OFF THE RADIO, A/C, ETC AND THEN WAS ABLE TO RESTART. I HAVE HAD A SIMILAR PROBLEM ON TWO OTHER OCCASIONS SINCE. *TR
Incident date: Mar 4, 2009
TL* THE CONTACT OWNS A 2004 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS WITH HESITATION AND JERKING INTERMITTENTLY. THE FAILURE PROGRESSED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE TRANSMISSION AND RECOMMENDED THE VEHICLE BE DIAGNOSED ... Read more
Incident date: Aug 4, 2011
TL* THE CONTACT OWNS A 2007 DODGE CHARGER. THE CONTACT STATED THAT THE GEAR SHIFT KNOB FRACTURED AND THE VEHICLE BECAME STUCK IN PARK. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT OF THE COST FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 66,250.
Incident date: May 20, 2011
TL* THE CONTACT OWNS A 2012 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE HAD BECOME EXTREMELY RESISTANT TO ACCELERATION ATTEMPTS. IN ADDITION, THERE WAS AN ABNORMAL SHIFTING WHEN THE VEHICLE SHIFTED GEARS. THE VEHICLE HAD BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND AN ENGINEER ALSO FURTHER INSPECTED THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 50... Read more
Incident date: Jul 25, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHEN DOWNSHIFTING OR SHIFTING INTO DRIVE, THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS INSPECTED BY A DEALER BUT THEY WERE UNABLE TO DETECT A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
VOLKSWAGEN
JETTA
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 4, 2011
Incident date: Aug 2, 2011
THE DUAL MASS FLYWHEEL HAS FAILED ON MY CAR. IF THIS WOULD HAVE HAPPENED AT HIGH SPEED IT COULD CAUSE THE TRANSMISSION AND ENGINE TO SEIZE THUS LOCKING THE FRONT WHEELS AND CAUSING LOSS OF CONTROL/SERIOUS VEHICLE DAMAGE. THERE IS WIDESPREAD INFORMATION ABOUT THIS ON THE INTERNET DOCUMENTING THE FAILURES, SOME OF WHICH HAVE DESTROYED THE VEHICLES TRANSMISSION AND ENGINE IN THE PROCESS. VOLKSWAGEN O... Read more
Incident date: Aug 4, 2011
A COUPLE OF MONTHS AGO I TOOK MY 2011 KIA SORENTO IN BECAUSE I FELT SOMETHING WAS WRONG WITH THE TRANSMISSION. WHEN I DRIVE IT, IT FEELS LIKE IT IS NOT SHIFTING PROPERLY. THE RPM'S WOULD GO UP TOO HIGH BEFORE IT WOULD SHIFT GEARS. IT IS AN AUTOMATIC. THEY SAID THEY DROVE IT BUT DID NOT FEEL ANYTHING AND GAVE IT BACK TO ME. TODAY I DROVE IT AND WHEN I WENT TO PUT IT IN PARK IT WOULD NOT GO BEYOND N... Read more
Incident date: Jun 4, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 15 MPH AND DOWN A STEEP HILL WHEN THE GEAR FAILED TO ENGAGE. THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKES REPEATEDLY IN ORDER FOR THE GEARS TO RESPOND. THE CONTACT STATED THAT THE GEARS WOULD ONLY SHIFT FROM FIRST TO THIRD, BUT NOT SHIFT INTO ANY LOWER GEARS WHEN ATTEMPTING TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER W... Read more
FORD
FIVE HUNDRED
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 4, 2011
Incident date: Jun 10, 2010
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE RECEIVED REPAIRS FOR AN INTERMITTENT LOSS OF COMMUNICATION BETWEEN THE TRANS CONTROL AND THE ONBOARD COMPUTER. AFTER REPAIRS, THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY ACCELERATE SPORADICALLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DEALER WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE ... Read more
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE DEALER ADVISED THAT THE TRANSMISSION WAS DEFECTIVE AND RECOMMENDED REPLACING THE TRANSMISSION FLUID. THE DEALER REPLACED THE TRANSMISSION FLUID AND LATER, CAUSED THE TRANSMISSION TO FAIL COMPLETELY. THE VEHICLE WAS TOWED TO THE DEALE WHERE THE CONTACT WAS AWAITING DIAG... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 4, 2011
Incident date: Jul 28, 2011
STARTED EXPERIENCING SHUDDER WHEN THE AUTOMATIC TRANSMISSION MOVED BETWEEN 1ST AND 2ND GEAR. SCHEDULED APPOINTMENT AT DEALER TO INVESTIGATE AND MINIMIZED DRIVING IN THE MEANTIME. SYMPTOM DID NOT OCCUR OVER TWO DAY PERIOD UNTIL DRIVING ON THIRD DAY WHERE THE ISSUE WORSENED RAPIDLY UNTIL TRANSMISSION BECAME INOPERABLE ABOVE 10 MPH. I INVESTIGATED THE ISSUE AND LEARNED THAT THIS IS A WELL KNOWN ISSUE... Read more
Incident date: Aug 4, 2011
I WAS DRIVING MY 2003 FORD TAURUS SES TO WORK ON 8/4/11 AND WITHOUT WARNING THE CAR STOPPED GOING! MY CAR CURRENTLY HAS +/- 126,000 MILES ON IT. IT STILL WAS RUNNING, JUST NONE OF THE GEARS WORKED. I WAS LUCKY THAT I GO TO WORK AT 7:00AM AND TRAFFIC WAS VERY LIGHT! I WAS ALSO LUCKY TO COAST TO A NEARBY PARKING LOT OUT OF THE FLOW OF TRAFFIC. THIS ALL HAPPENED WITHOUT WARNING AND THE CAR HAD BEEN... Read more
Incident date: Aug 3, 2011
RANDOM LUNGING WHEN, GENERALLY, CAR IS PLACED IN REVERSE. IT DOES IT RANDOMLY, INCREASING IN FREQUENCY. HOWEVER, TODAY, WE GOT A WARNING LIGHT AND THE VEHICLE WENT INTO "ENGINE FAILSAFE MODE" AND WAS JERKING AND JUST NOT DRIVING APPROPRIATELY. WE WENT TO FORD, AND WERE TOLD TO TURN THE CAR OFF AND BACK ON TO RESET THAT PARTICULAR SENSOR, BUT THAT GENERALLY THESE PROBLEMS CAN BE ATTRIBUTED TO A ... Read more
Incident date: Jul 2, 2011
ON SATURDAY JULY 2, 2011 WE WERE DRIVING OUR 2004 MERCURY MONTEREY FROM THE UPPER PENINSULA OF MICHIGAN TO OUR HOME IN OHIO. MY WIFE, THREE CHILDREN, AND I THOUGHT WE HAD A DAY OF DRIVING AHEAD OF US AND THEN THE VACATION WOULD BE OVER. SUDDENLY, WITHOUT ANY WARNING, ON THE HIGHWAY NEAR GAYLORD MICHIGAN THE ENGINE CONTINUED TO RUN BUT THE CAR WAS NOT BEING PULLED FORWARD. ALL WE COULD DO WAS COAS... Read more
Incident date: Jul 14, 2011
WHILE SITTING IN A PARKING LOT ON A HOT DAY (A/C RUNNING), MY 2005 FORD FREESTYLE SUDDENLY LUNGED FORWARD. WHEN THE BRAKE WAS APPLIED, IT STOPPED THE ENGINE. A MESSAGE APPEARED READING "ENGINE IN FAIL-SAFE MODE." APPROXIMATELY 2 WEEKS LATER, THIS SAME CONDITION WAS REPEATED WITH THE SAME RESULT. IN BETWEEN THESE EVENTS THE CAR SEEMS TO PERFORM AS EXPECTED. AS OF NOW WE HAVE TAKEN NO ACTION HO... Read more
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED HE WAS UNABLE TO SHIFT GEARS FROM PARK TO REVERSE. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NO T OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 102,000.
Incident date: Aug 1, 2011
VEHICLE SURGES FORWARD IN LOW IDLE OR WHEN STOPPED. WILL HAPPEN ALSO IN REVERSE. SEEMS WORSE ON HOT DAYS OR WITH A/C RUNNING. SERVICE "WRENCH" LIGHT WILL COME ON AND CAR WILL ALMOST STOP RUNNING AND HAS STOPPED ON SOME OCCASIONS. *KB
Incident date: Jul 9, 2011
TL* THE CONTACT OWNS A 2002 JAGUAR X-TYPE. THE CONTACT STATED WHILE DRIVING THE GEAR BOX FAULT LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE SECOND TIME THE FAILURE OCCURRED THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHI... Read more
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2002 HONDA ODYSSEY. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE BEGAN TO SLIP OUT OF GEAR AND STALL. THE CONTACT STATED THE VEHICLE BECAME VERY DIFFICULT TO DRIVE ESPECIALLY UP HILL. THE CONTACT NOTICED NHTSA CAMPAIGN RECALL NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND NOTIFIED THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE RECALL REMEDY WAS PER... Read more
Incident date: Jul 16, 2011
2003 HONDA PILOT STARTED TO SOMETIMES DROP OUT OF GEAR. FEELS LIKE CAR IS IN NEUTRAL. I STEP ON GAS, CAN HEAR ENGINE REV, BUT FEELS LIKE TRANSMISSION HAS DISENGAGED. I HAVE TO COAST OVER TO SIDE OF ROAD, PLACE CAR IN PARK AND THEN IN DRIVE AGAIN TO CORRECT PROBLEM. WHEN TRANNY IS NOT ACTING UP, I ALSO HAVE NOTICED THE CAR SHAKES AROUND 50-60MPH. D WAS FLASHING AND ENGINE LIGHT ON FIRST TIME TRANNY... Read more
FORD
FIVE HUNDRED
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 3, 2011
Incident date: Jun 1, 2011
I HAVE A 2006 FORD FIVE HUNDRED, AND IT HAS RECENTLY THE ENGINE ACCELERATES THE VEHICLE DURING LOW SPEEDS IN FORWARD AND REVERSE, WHILE APPROACHING AN INTERSECTION WITH FOOT ON BRAKE. THIS HAS HAPPENS CONTINUOUSLY. I AM NOT SURE WHAT TO DO. I HAVE READ THE OTHER COMPLAINTS AND IT SEEMS THAT FORD IS NOT INTERESTED IN SOLVING THE PROBLEM. READ MORE: HTTP://WWW.FAQS.ORG/CAR/FORD-FIVE-HUNDRED-2006/FUE... Read more
Incident date: Jul 2, 2011
I RECEIVED MY VEHICLE BACK ON 8.2.11 IT HAD BEEN IN THE REPAIR SHOP SINCE 5.14.11. THE REPAIR MAN REPLACED AND REPROGRAMMED THE TRANSMISSION MODULATOR. HE NOTED THAT IT DID "ACT UP" FOR HIM, HOWEVER IT HAD NOT ACTED UP SINCE HIS LAST ATTEMPT AT FIXING IT. IT WAS RAINING WHEN I PICKED UP MY CAR. IN THE FIRST 10 MILES I NOTICED THE STEERING PULLED TO THE LEFT A COUPLE OF TIMES. AFTER I HIT DRY ROAD ... Read more
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. THE CONTACT STATED WHILE ATTEMPTING TO DRIVE OUT OF A PARKING SPACE THE VEHICLE WOULD NOT SHIFT INTO REVERSE GEAR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING A RECALL AND STATED THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 90,000. ... Read more
Incident date: Jun 15, 2011
AUTO-UP/DOWN FUNCTION IS ERRATIC. BATTERY WARNING LIGHT GOES OFF AND ON. SUDDEN ACCELERATION AT ANY SPEED. *KB
Incident date: Jul 28, 2011
VEHICLE EXPERIENCES SUDDEN UNEXPECTED ACCELERATION (OR LURCHING) WHEN IDLING OR MOVING AT A VERY SLOW SPEED. OCCURS IN FORWARD OR REVERSE DIRECTIONS, OCCURS MORE FREQUENTLY IN HOT WEATHER. *KB
Incident date: Feb 2, 2011
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WOULD SURGE FORWARD, WHILE THE AIR CONDITIONING UNIT WAS ACTIVATED, THEN THE VEHICLE WOULD SUDDENLY STALL AND HE WOULD NOTICE A WARNING LIGHT ON THE INSTRUMENT PANEL. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT TO HAVE THE THROTTLE BODY REPLACED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGES WERE 30... Read more
Incident date: Feb 1, 2009
I WAS TOLD 2 YEARS AGO BY A HONDA DEALERSHIP THAT A SOLENOID WAS DEFECTIVE IN THE TRANSMISSION. SOLENOID WAS REPLACED BUT PROBLEMS DID NOT GO AWAY COMPLETELY. TRANSMISSION WOULD SHIFT, BUT HARD AND WITH GREAT DELAY IN 1ST GEAR. I RETURNED TO 2 OTHER DEALERSHIPS BUT WAS TOLD THAT THE CAR DID NOT HAVE AN ISSUE. I WILL NOT TRAVEL WITH THE CAR AS I AM AFRAID THE TRANSMISSION WILL FAIL WHEN IT GETS HOT... Read more
Incident date: Jul 23, 2011
2004 HONDA ODYSSEY HAS FAILING TRANSMISSION AT BARELY OVER 100,000. THIS PROBLEM MAY HAVE STARTED AT ONLY 80K! THIS VEHICLE IS ONLY 7 YEARS OLD AND HAS BEEN MAINTAINED PER THE MANUFACTURER. UPON RESEARCH AND CONFIRMATION FROM THE DEALER, HONDA ACKNOWLEDGES THAT THIS MODEL HAS TRANSMISSION PROBLEMS. WITH THIS KNOWLEDGE, THEY HAD THE RESPONSIBILITY TO TELL CONSUMERS AND PAY FOR REPLACEMENT TRANSMISS... Read more
Incident date: Jun 22, 2011
WE OWN A 2006 FORD FREESTYLE. IN 2008, AT 36,730 MILES WE HAD THE THROTTLE BODY REPLACED BECAUSE THE VEHICLE LURCHED & THE WRENCH LIGHT CAME ON. PROBLEM FIXED. HOWEVER, 2011 @ 88,356 WE HAD THE CAR IN AGAIN BECAUSE IT LURCHED AND ENGINE & WRENCH LIGHT WOULD COME ON AGAIN, AND IT WOULD LOSE POWER. IF WE TURNED THE KEY OFF AND BACK ON, IT WOULD TEMPORARILY GO AWAY. THEY REPLACED AN ELECTRONIC SE... Read more
Incident date: Jul 16, 2011
I HAVE A 2006 FORD FREESTYLE. IT HAS BEGUN TAKING OFF WHILE BACKING OUT OF MY DRIVEWAY AND LURCHING FORWARD WITHOUT PRESSING THE ACCELERATOR. THIS IS A SAFETY ISSUE OF HIGHEST URGENCY. UPON RESEARCH ON THE WEB, I SEE NUMEROUS RECENT COMPLAINTS ABOUT THIS VERY SAME ISSUE FOR THIS PARTICULAR STYLE, MAKE & YEAR. THERE IS EVEN A FACEBOOK PAGE REQUESTING THROTTLE BODY RECALL ON FORD FREESTYLES, WITH 21... Read more
Incident date: Aug 3, 2009
I HAVE A 2006 FREESTYLE. 2 YEARS AGO I HAD TO HAVE THE THROTTLE BODY REPLACED DUE TO UNINTENDED ACCELERATION THAT GOT TO BE DANGEROUS. THIS FIXED THE PROBLEM, BUT NOW I AM AGAIN HAVING THE EXACT SAME ISSUES, ESPECIALLY WHEN THE AIR IS ON. I NOW HAVE A TEEN DRIVING AND I AM VERY CONCERNED FOR HER WELFARE. I ALREADY PAID 800+ TO REPAIR SOMETHING FORD SHOULD HAVE REPAIRED AT THEIR COST. NOW I HA... Read more
Incident date: Aug 5, 2005
TL* THE CONTACT OWNS A 2005 DODGE RAM 2500 QUAD. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THERE WAS POWER STEERING LEAKING UNDERNEATH IT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE TRANSMISSION LINES WERE CRACKED AND NEEDED TO BE REPLACED PRIOR TO REPAIRING THE VEHICLE. THE ... Read more
Incident date: Apr 24, 2003
2002 ACURA TL TYPE S, HAS HAD THREE TRANSMISSIONS SUDDENLY FAIL, TWO AT HIGHWAY SPEED, ENDANGERING THE DRIVER AND OCCUPANTS. APPARENTLY FROM ON-LINE REPORTS, THIS IS QUITE COMMON FOR THIS VEHICLE. THE TRANSMISSION SUDDENLY AND WITHOUT WARNING, SEIZED AS IF THE BRAKES WERE SLAMMED ON. THIS OCCURRED THREE TIMES: APRIL '03, JULY '06, AND JULY '11. TWICE ACURA (HONDA) CLAIMED THAT IT REPLACED THE TRAN... Read more
Incident date: Jul 17, 2011
MY 2003 HONDA ACCORD STARING MAKING A "NOISE" UNFAMILIAR TO ME. AFTER GETTING MY CAR CHECKED OUT IT WAS DETERMINED TO BE THE TRANSMISSION. *KB
Incident date: Aug 2, 2011
I WAS DRIVING APPROXIMATELY 35 MPH WHEN I WENT TO ACCELERATE, THE TRANSMISSION SLIPS AND ENGINE REVS HIGH WHILE CAR DOWNSHIFTS INTO WHAT FELT LIKE FIRST GEAR AND VIOLENTLY SLOWS DOWN. THIS ALMOST PUT ME THROUGH THE WINDSHIELD. ANY ATTEMPTS I MADE TO SPEED UP OR MAINTAIN SPEED JUST CAUSE THE TRANSMISSION TO SLIP AND LAG UNTIL FINALLY THE CAR JUST ACTS LIKE ITS IN NEUTRAL. I TURN OFF THE CAR AND ... Read more
Incident date: Aug 2, 2011
2005 CHRYSLER 300 WON'T COME OUT OF PARK - THERE IS A DEFECTIVE PART ON CAR AND CHRYSLER I AM TOLD IS AWARE OF IT - THERE IS A PINK PLASTIC PIECE THAT HAS A SPRING TO PULL OUT OF GEAR THE SPRING BECOMES DISLODGED THEREFORE NOT ABLE TO GET OUT OF PARK GEAR - HAD TO TAKE OFF THE CONSOLE IN MIDDLE AND SHIFT ASSEMBLY TO REPLACE THE PLASTIC ARM WHICH IS BROKE THAT THE SPRING HOOKS INTO *KB
Incident date: Apr 9, 2010
THROTTLE BODY SEEM TO MAKE THE VEHICLE LUNGE FORWARD WHILE SETTING IN TRAFFIC. ALMOST STRUCK VEHICLES IN FRONT OF ME ON MANY OCCASIONS. I'M FORCED TO PUT VEHICLE IN PARK OR NEUTRAL WHILE STOPPED. *KB
Incident date: Oct 5, 2010
WE OWN A 2004 NISSAN MAXIMA WITH 60,000 MILES ON IT. THE TRANSMISSION STARTED TO ACT UP ON US AND WE HAVE SPENT THE LAST 9 MONTHS BETWEEN DEALERSHIPS AND AND TRANSMISSION SHOPS TRYING TO FIX IT. STILL THE CAR IS IN LIMP MODE AND WE CANNOT DRIVE IT. WE HAVE EMAILED BEFORE WITH NO RESPONSE. I HAVE SEARCHED ON THE INTERNET AND HAVE FOUND THAT OTHERS WITH THIS MODEL CAR HAVE HAD THE SAME PROBLEM. THIS... Read more
Incident date: Apr 6, 2011
MY 05 NISSAN MAXIMA TRANSMISSION HAS BEEN MESSING UP AND SO HAVE MANY OTHERS. WHEN THE CAR GETS HOT IT SHIFTS HARD BETWEEN 1ST TO 2ND AND 2ND TO 1ST. ALSO, WHEN ITS HOT, AND YOU STOP TO PUT IT FROM DRIVE TO REVERSE YOU HAVE TO WAIT SEVERAL SECONDS FOR IT TO KICK INTO GEAR. I HAVE ONLY HAD MY CAR FOR 6 MONTHS AND IT ONLY HAS 88,500 MILES ON IT. THERE IS NO REASON WHY A CAR WITH SUCH LOW MILES AND ... Read more
Incident date: Aug 1, 2011
MY 2008 TOYOTA RAV4 ACCELERATED WHEN THE BRAKE WAS APPLIED ON TWO SEPARATE OCCASIONS RECENTLY. ONE INSTANCE TOOK PLACE ON OR ABOUT JUNE 30, 2011, THE SECOND TIME HAPPENED ON OR ABOUT MONDAY, AUGUST 1, 2011. THE FIRST TIME, TOYOTA CLAIMED THAT THE NON-BRAKING/UNEXPECTED ACCELERATION PROBLEM WAS CAUSED BY FLOOR MATS I PUT IN THE CAR. I BOUGHT THESE FOR THE CAR BECAUSE I FELT THE ONES TOYOTA ORIGINAL... Read more
Incident date: Aug 2, 2011
OUR 2007 FORD FREESTYLE HAS BEGUN LURCHING WHEN AT A SLOW SPEED BOTH IN REVERSE AND IN DRIVE. TONIGHT IT LURCHED FORWARD WHILE I WAS PARKING AND I NEARLY HIT THE CAR IN FRONT OF ME. THIS KIND OF THING HAS ALSO HAPPENED WHILE BACKING UP. IT HAS HAPPENED SEVERAL TIMES RECENTLY. IT THEN DISPLAYED THE WRENCH WARNING LIGHT ON THE DASH, WHICH, ACCORDING TO THE MANUAL MEANS THERE'S A TRANSAXLE PROBLEM... Read more
Incident date: Aug 2, 2011
I HAVE A 2006 FORD FREESTYLE AND WHEN EVER I DRIVE IT, IT ACCELERATES WHEN YOUR STOPPED AT STOP SIGNS, TRAFFIC LIGHTS,COASTING THROUGH PARKING LOTS, ETC. I HAVE JUST RECENTLY HIT THE CAR IN FRONT OF ME WHILE WAITING AT A TRAFFIC LIGHT I WAS SLOWING DOWN TO STOP WHEN THE CAR ACCELERATED CAUSING THE CAR TO LUNGE FORWARD HITTING THE CAR IN FRONT OF ME BEFORE I HAD TIME TO STOP. THIS HAS BECOME VERY D... Read more
Crash
Incident date: Jul 24, 2011
THE TRANSMISSION WAS SLIPPING, AND DID NOT ALLOW ME TO ACCELERATE IN AN INTERSECTION. NEAR COLLISION BY 2 CARS CAUSED AN INCREDIBLY UNSAFE AND HAZARDOUS SITUATION. *KB