Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jun 8, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WOULD SLIP FROM FIRST TO SECOND GEAR AND THE VEHICLE WOULD ALSO STALL ON THE ROAD. THE CONTACT ALSO STATED THAT THE CATALYTIC CONVERTER WAS OVERHEATING, CAUSING THE ENGINE COILS TO MISFIRE. THE DEALER DIAGNOSED THAT THE THERE WAS A DEFECT IN THE COMPUTER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS IN THE PR... Read more
Incident date: May 5, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WOULD MAKE A LOUD KNOCKING NOISE WHEN SHIFTING GEARS. IN ADDITION, WHEN SHIFTING GEARS WHILE DRIVING OVER 20 MPH, THE ENGINE WOULD REV. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE FAILURE WAS DUE TO A GEAR SHIFT MALFUNCTION. THE FAILURE MILEAGE WAS 88,700 AND THE CURRENT MILEAGE WAS 94,000. THE... Read more
Incident date: Aug 5, 2011
WITHOUT WARNING OR NOTICEABLE SYMPTOMS OUR 2004 FORD FREESTAR MINIVAN LOST FORWARD POWER WHILE DRIVING IN TRAFFIC. THE VAN WOULD NOT GO INTO GEAR, ENGINE WAS STILL RUNNING BUT ONLY REVVED WHEN PUSHING ACCELERATOR LUCKILY WE WERE ABLE TO COAST INTO A PARKING LOT AND PARK THE CAR. *TR
VOLKSWAGEN
JETTA
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 8, 2011
Incident date: Aug 5, 2011
I HAVE A 2010 VW JETTA TDI WITH DSG AUTOMATIC TRANSMISSION. VEHICLE HAS 15K MILES ON IT THUS FAR. WHEN PULLING OUT ONTO A STREET FROM A COMPLETE STOP THERE IS A DEFINITE AND HAZARDOUS HESITATION BEFORE THE VEHICLE WILL MOVE FORWARD. THIS ISSUE EXISTED SINCE THE CAR WAS NEW. SOMETIMES THE HESITATION IS VERY SHORT BEFORE THE CAR WILL MOVE, OTHER TIMES IT TAKES THE CAR A MOMENT AS IF THE CAR HAS T... Read more
Incident date: Aug 6, 2011
I HAVE A 2011 HYUNDAI SONATA SE, I HAVE BROUGHT IT TO THE DEALERSHIP 3 TIMES WITH THE SAME ISSUE. I KNOW THERE IS SOMETHING WRONG WITH THE TRANSMISSION AND THEY KEEP TELLING ME THAT THEY CANNOT DUPLICATE THE ISSUE AND SEND ME ON MY WAY. IT HAS HAPPENED NUMEROUS TIMES WHEN MY FIANCE OR I HAVE DRIVEN IT, NOW MY DAUGHTER (WHO JUST GOT HER LEARNER'S PERMIT) HAD IT HAPPEN TO HER. THE TRANNY SLIPS, IT M... Read more
Incident date: May 10, 2008
FORD MUSTANG 2006 TRANSMISSION . CAR SOMETIMES WILL NOT MOVE WHEN PUT IN GEAR OR HAS A HESITATION THEN CLANKS IN .ONE TIME IT QUIT PULLING WHILE MOVING DOWN ROADWAY-BUT CAUGHT BACK BEFORE STOPPED. *TR
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND WHEN PLACED IN A PARTICULAR GEAR. AS A RESULT, THE VEHICLE WOULD NOT MOVE. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Incident date: Apr 15, 2011
TL* THE CONTACT OWNS A 2001 HONDA ACCORD. THE CONTACT STATED THAT AFTER PLACING THE GEAR SHIFTER IN PARK, THE VEHICLE CONTINUED TO ROLL FORWARD. THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V39500... Read more
Incident date: Jul 2, 2009
I HAVE A 2002 HONDA ACCORD. WHEN TRAVELING IN HIGH ROAD AND AIR TEMPERATURE 95+ DEGREES MY TRANSMISSION BEGAN TO JERK WITH STOP AND GO TRAFFIC. I WAS ON A LONG BRIDGE AND UNABLE TO PULL OVER AND STOP. WHEN I WAS ABLE TO STOP I LET MY ENGINE COOL DOWN. EVER SINCE THAT INCIDENT MY TRANSMISSION HAS HAD A JERKING FROM 1ST TO 2ND GEAR. I HAVE BEEN BACK TO MY DEALERSHIP AND SERVICE MGR STATED NOTHI... Read more
Incident date: Aug 6, 2011
HAVE A 2005 FORD FREESTAR WITH 64000 MILES ON IT. WHILE DRIVING DOWN A HIGHWAY WITH MY HUSBAND AND 5 CHILDREN IN THE CAR, IT JUST REVVED UP WITHOUT WARNING AND STARTED TO SLOW DOWN. NO DRIVE, REVERSE, LOW... NOTHING. THE TRANSMISSION JUST TOOK A VACATION. LUCKY AAA WAS CLOSE BY AND GOT THE CAR TOWED TO OUR HOME AND OUR FAMILY HOME SAFE. THE NEXT MORNING WE DECIDED TO GO OUT AND TRY TO START IT... Read more
Incident date: Aug 8, 2011
TRANSMISSION HAS SHIFTED ROUGH ALMOST FROM THE START BUT HAS GOTTEN PROGRESSIVELY WORSE. CURRENTLY HAVE 15,000 MILES ON IT. TRANSMISSION IS OFTEN SLOW TO UPSHIFT AND FREQUENTLY SLAMS INTO LOWER GEARS. MOST DANGEROUS SITUATION WHEN ACCELERATING BACK UP FROM A STOP OR SLOWING DOWN TRANSMISSION DELAYS SEVERAL SECONDS BEFORE ENGAGING WHICH HAS CAUSED ME TO HAVE SEVERAL NEAR MISSES WHEN THE CAR DID ... Read more
Incident date: Aug 5, 2011
2005 FORD FREESTAR 36,000 MILES WAS DRIVING HOME ON SURFACE ROAD ALONG A 2 MILE STRAIGHT AWAY VEHICLE BUCKED, (SURGED AND SLOWED) WHILE DRIVING 40 MILES AN HOUR PUT IT IN NEUTRAL AND REVVED THE ENGINE JUST FINE PUT IT BACK INTO GEAR AND IT DROVE ABOUT ANOTHER MILE DID IT AGAIN... SAME RESPONSE ON MY PART AND WAS ABLE TO LIMP IT BACK TO MY HOUSE WHICH WAS 3 MILES FROM ORIGINAL PLACE OF THE PROBLEM... Read more
Incident date: Aug 4, 2011
2005 NISSAN MAXIMA PURCHASED NEW IN 2004. THE CAR KEEPS MAKING SUDDEN VIOLENT JERKING MOVEMENTS WHILE DRIVING CREATING A POTENTIAL HAZARD FOR A CAR ACCIDENT. WHEN THIS HAPPENS I HAVE TO PULL OVER AND RESTART THE CAR. I CAN NOT DRIVE THE CAR ON MAJOR HIGHWAYS AND CAN NOT GO MORE THAT 35MPH. THE CAR FEELS LIKE IT IS SLIPPING WHEN ATTEMPTING TO DRIVE AFTER BEING AT A STOP. THERE IS A LONG HESITA... Read more
Incident date: Apr 11, 2011
TEST DRIVE WAS GREAT. AT APPROXIMATELY 100 MILES THE AUTOMATIC TRANSMISSION STARTED TO MISS GEAR SHIFTS AT SPEEDS BELOW 15 MPH. THE TRANSMISSION WOULD SHIFT UP INTO 2ND AND UNEXPECTEDLY SHIFT BACK DOWN INTO 1ST, THE SAME WITH 2ND AND 3RD GEAR SHIFTS. I AM ALSO HEARING A METAL CHATTER/SCRAPPING SOUND BELOW THE CAR AT ALL SPEEDS. RECENTLY I HAD TO SUDDENLY BRAKE HARD AND WHEN I WENT BACK ON THE GAS ... Read more
Incident date: May 25, 2011
2005 NISSAN MAXIMA HARD SHIFTING FROM 1ST TO 2ND GEAR AND ALSO WHEN CAR IS STOPED AND PUT IN PARK AND THEN BACK TO DRIVE IT TAKES ABOUT 7 SECONDS FOR THE TRANSMISSION TO GO INTO GEAR AND IT JERKS REAL BAD.AND IT ALSO WONT GO INTO GEARAT LIKE 25-35 MILES. *TT
Incident date: Aug 7, 2011
I HAVE A 2006 FORD FREESTYLE. TODAY AS I TURNED INTO A PARKING SPOT, THE VEHICLE LUNGED FORWARD AND STALLED WHEN I PRESSED DOWN ON BRAKE. IT WOULD THEN STALL EVERYTIME THE CAR WAS PUT INTO DRIVE OR REVERSE. VEHICLE HAS SINCE BEEN TOWED TO KORNER FORD 805 W. GENESEE ST, SYRACUSE NY. 13204. I DO NOT KNOW WHAT THE FINAL VERDICT WILL BE BUT HAVING READ SOME OF THE DISCUSSIONS ON-LINE, IT SOUNDS EXACTL... Read more
Incident date: May 28, 2011
2005 NISSAN XTERRA TRANSMISSION/ RADIATOR. RADIATOR LEAKS INTO TRANSMISSION AND CAUSES TRANSMISSION TO SEEZE. NISSAN IS AWARE OF THIS ISSUE THEY HAVE NOT ENTERED A RECALL ON THE PART. *TT
Incident date: Apr 24, 2011
VERY HARSH/COARSE SHIFTING OF TRANSMISSION DURING UPSHIFT AND DOWNSHIFT ESPECIALLY AROUND 20MPH AND BETWEEN 35-39MPH. ALSO ON MORE THAN ONE OCCASION A LOUD THUMPING SOUND HAS BEEN HEARD COMING FROM THE TRANSMISSION AS THE CAR IS SLOWING DOWN AND IS IN PROCESS OF DOWNSHIFTING AROUND 20MPH. *TT
Incident date: Aug 2, 2011
I HAVE A 2006 MAXIMA W/ 104K MILES THAT IS HAVING THE SAME JERKING ISSUES. IN AUG 2011, THE CAR LURCHED AND JUMPED SO BAD IN TRAFFIC WHILE SLOWING DOWN. IT ALSO HAPPENS WHENEVER I AM PULLING FROM A STOP LIGHT OR REVERSING. THIS ISSUE CONTINUED AND SOMETIME I HAVE TO STOP THE CAR BECAUSE I THOUGHT I WAS GOING TO GET INTO AN ACCIDENT. SINCE THIS APPEARS AFTER THE CAR IS DRIVEN FOR ABOUT 15 MINUTES,... Read more
Incident date: Jul 25, 2011
DRIVING DOWN THE HIGHWAY AT ABOUT 50 MILES PER HOUR IN MY FORD FREESTAR VAN AND I LOST ALL POWER FOR A SECOND AND THE MY TRANSMISSION WAS GONE. I BARELY GOT IT TO THE SHOULDER ON A BUSY HIGHWAY. ENGINE WAS STILL RUNNING BUT IT WOULD NOT GO INTO GEAR. I HAD TO WALK BACK (ON THE BUSY HIGHWAY) TO MY RESIDENCE AND CALL A TOW TRUCK. I WAS LUCKY TO GET IT TO THE SIDE OF THE ROAD WITHOUT CAUSING A WRECK... Read more
Incident date: Aug 4, 2011
TRANSMISSION BROKEN FOR 4TH TIME. VEHICLE TOWED FOR 4TH TIME. ONE NEW TRANSMISSION INSTALLED IN NOV 2010. ON 04 AUG 2011, WHILE AT BANK, MULTIPLE WARNING LIGHTS CAME ON AND VEHICLE, WITH MY SPOUSE, A US NAVAL VETERAN AND (DISABLED), WHEN SHE COULD NOT PUT VEHICLE IN PARK, NEUTRAL, OR REVERSE. AS SHE SAT CRYING FOR THE 4TH TIME THE VEHICLE HAS LET HER DOWN, SHE GOT THE ATTENTION OF 2 WOMEN WHOM CAM... Read more
Incident date: Jun 14, 2011
AUTOMATIC TRANSMISSION LAGS DURING NORMAL ACCELERATION. HARD SHIFT FROM PARK OR REVERSE TO DRIVE CONTINUING TO A DELAY BEFORE ACTUALLY BEING ABLE TO DRIVE. *TT
Incident date: Jul 8, 2011
1. CHECK ENGINE LIGHT ON . 2.CAR DOESN'T HAVE POWER, IS SLUGGISH. WHILE DRIVING IT SEEMS TO SLIP OUT OF GEAR, 3. CALLED DEALERSHIP ABOUT IT BUT NO RESPONSE IT MY TRANSMISSION RANGE SENSOR. *TT
Incident date: Aug 1, 2011
I PUT MY CAR IN PARK FOR THE NIGHT. I GOT UP THE NEXT MORNING FOR WORK BUT I COULD NOT GET THE CAR TO MOVE OUT OF PARK. IT WAS COMPLETELY FINE THE DAY BEFORE. I LOOKED ONLINE AND THIS ISSUE HAPPENS TO ALOT OF PEOPLE. MY GIRLFRIEND HAS A CHRYLSER THAT DID THE EXACT SAME THING AND HAD A RECAL SENT OUT. WHEN I CALLED ABOUT MY DODGE THE VIN DOESNT FIT INTO THE DATE RANGE FOR THE VEHICLES BUILT THAT WE... Read more
Incident date: May 31, 2011
I WAS DRIVING AND STUCK IN TRAFFIC. GOING SLOW, 5-10MPH, THE CAR STARTED SHIFTING REALLY STRANGE, NOT MOVING WHEN INITIALLY ACCELERATING AND THEN JERKING FROM FIRST TO SECOND GEAR. MY DESTINATION WAS 3 BLOCKS AHEAD OF ME SO I STAYED ON ROUTE AND PARKED WHEN I ARRIVED. AS I GOT BACK INTO THE CAR IT WOULDN'T START. I MANAGED TO GET THE CAR TO START AFTER "MESSING" WITH THE AUTO SHIFTER AND LEAVI... Read more
Incident date: Jun 6, 2011
TRANSMISSION STUTTERS IN BETWEEN 1ST AND 2ND GEARS ON DECELLERATION AND ACCELERATION. TRANSMISSION SEEMS TO OVERHEAT. ANTICIPATE FAILURE DUE TO THIS ANOMOLY. DO NOT WANT TO EXPERIENCE A LOCK UP OR LOSS OF CONTROL OF VEHICLE. *TT
Incident date: May 11, 2010
DRIVING WITH FAMILY ON BUSY HIGHWAY ON MOTHER'S DAY 2010. COMPLETE TRANSMISSION FAILURE ON OUR 2004 HONDA ODYSSEY MINIVAN. HONDA REFUSES TO ADMIT A PROBLEM EVEN THOUGH THEY ISSUED A RECALL FOR ONE PARTICULAR YEAR IN THE EARLY 2000'S. LUCKILY WE WERE NOT INVOLVED IN AN ACCIDENT AND WERE ABLE TO GUIDE THE CAR OFF THE ROAD. TOTAL REPAIRS WERE WELL OVER $3,000. HONDA STARTED USING A DIFFERENT TRA... Read more
Incident date: Jun 10, 2011
CAR MODEL: NEW FORD FIESTA YEAR: 2011 DELIVERY DATE: MARCH 25, 2011 KILOMETERS: 3000 FOLLOWING THE REPLACEMENT OF THE TRANSMISSION ASSEMBLY DUE TO GRINDING NOISE AND RANDOM ACCELERATION IN JUNE 2011, I.E. 2 MONTHS AFTER THE DELIVERY DATE OF MY NEW FIESTA, MUCH MORE PROBLEMS WITH THE NEW TRANSMISSION, THE DEALER REFUSED TO REPAIR DENYING THE EXITING PROBLEMS, A COMPLAINT WAS TO FORD HEADQUARTE... Read more
Incident date: May 1, 2010
I HAVE HAD 2 TRANSMISSIONS REPLACED AND MY 3RD TRANSMISSION IS FAILING AS WELL. I HAVE GONE THROUGH ACURA TO SEE IF THEY COULD GOODWILL THE TRANSMISSION SINCE I AM A VICTIM OF THIER FAULTY TRANSMISSION RECALL. THEY REFUSED TO REPLACE MY TRANSMISSION AND TOLD ME IT WOULD BE $5,100 TO REPLACE. I FEEL THAT THIS IS NOT MY FAULT AS THEY HAVE ENGINEERED A DEFECTIVE TRANSMISSION THAT HAS REULTED IN DEATH... Read more
Incident date: Mar 18, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION STOPPED RESPONDING AND THE VEHICLE STALLED AS A RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAI... Read more
Incident date: Jul 22, 2011
WHILE DRIVING DOWN THE HIGHWAY THE CAR SHUT OFF WHILE GOING 60 MILES PER HOUR. I COASTED OVER TO THE SIDE OF THE ROAD. THE ENGINE WAS ABLE TO RESTART. IT WAS VERY DANGEROUS THOUGH HAVING THE CAR SHUT OFF WHILE DRIVING 60 MILES PER HOUR ON A BUSY ROAD AND TRYING TO PULL OFF THE ROAD SAFELY. THE ENGINE LIGHTS STAYED ON AFTER THE CAR WAS RESTARTED. I HAD THE CAR TOWED TO THE SERVICE CENTER FOR REPAI... Read more
Incident date: Jul 15, 2011
ENGINE IDLE DROPS 200 RPM BELOW NORMAL UNDER BRAKING AT LOW SPEEDS. SOMETIMES THIS RESULTS IN AN ENGINE STALL IN TRAFFIC. SUBARU OF AMERICA SUGGESTED A TRANSMISSION "RETRAINING" WHICH SEEMS TO HAVE CURED THE ISSUE. *TT
Incident date: Jul 29, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE BEGAN TO REV, BUT THE VEHICLE WOULD NOT ACCELERATE BEYOND 30 MPH. THE CHECK ENGINE LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL DURING THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER DENIED AS... Read more
Incident date: Aug 5, 2011
2006 FORD FREESTYLE "LURCHES" AT LOW SPEEDS OR WHEN SITTING STILL; INTO REVERSE OR FORWARD GEARS; ESPECIALLY WHEN IT IS HOTTEST OUT. EXAMPLE: SITTING IN LINE TO PICK UP OUR CHILDREN (CARPOOL LANE) AT THE SCHOOL; VEHICLE IN PARK. ONCE YOU MOVE THE TRANSMISSION INTO DRIVE, WHILE HOLDING DOWN THE BRAKE PEDAL, THE ENGINE WILL REV (RUN HIGHER) AND THE VEHICLE WILL TRY TO MOVE, THERBY CAUSING IT TO ... Read more
Incident date: Jul 13, 2011
TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION MALFUNCTIONED. THE CONTACT STATED THAT ALTHOUGH HE ATTEMPTED TO SHIFT GEARS, THE TRANSMISSION FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.... Read more
Incident date: May 31, 2011
2007 FORD FREESTYLE LUNGES FORWARD WITHOUT WARNING WE THOUGHT IT WAS WHEN THE A/C WAS RUNNING BUT IT HAPPENS WITHOUT I THE A/C ON. WE HAVE ALMOST HIT A FEW CARS WHEN IN TRAFFIC. I KNOW THAT THEY ARE INVESTIGATING THIS SITUATION, BUT SOMETHING NEEDS TO BE FIXED. WE CANT BE HAVING THIS HAPPENING WITH OUT SON IN THE CAR. *TT
Incident date: Jul 29, 2011
I HAVE A 2004 MINI COOPER WITH 87,000 MILES ON IT. THERE WERE NO EVENTS LEADING UP TO THE TOTAL CVT TRANSMISSION FAILURE THAT TOOK PLACE LAST FRIDAY 07/29/11. I WAS ENTERING INTO A LARGE INTERSECTION WHEN THE CAR STARTED BUCKING AND RATTLING. I JUST MADE IT INTO A HESS STATION PARKING LOT (THANK GOODNESS THERE WAS ONE THERE) WHEN IT WOULDN'T GO ANY FURTHER. I HAD IT TOWED TO A LOCAL TRANSMISSI... Read more
Incident date: May 1, 2006
TRANSMISSION SHIFTS VERY ROUGH, UP-SHIFT AND DOWN-SHIFT SINCE VEHICLE WAS NEW. DOCUMENTED/REPORTED PROBLEM AT EVERY SERVICE CHECK. WAS TOLD SOFTWARE HAD BEEN 'ADJUSTED/RESET' AND THAT THIS IS NORMAL FOR THE CAR. AS THE CAR IS AGING PROBLEM IS BECOMING MORE PRONOUNCED AND ROUGH/HARD SHIFTING IS ESCALATING. *TT
Incident date: Jul 5, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENDLY JERKED FORWARD AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNCIANS STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE.
NISSAN
PATHFINDER
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 5, 2011
Incident date: Nov 27, 2010
TL* THE CONTACT OWNS A 2007 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO JERK WITH HESITATION. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO A TRANSMISSION SHOP FOR DIAGNOSIS, WHERE THE TECHNICIAN STATED THAT RADIATOR FLUID LEAKED INTO THE TRANSMISSION WHICH CONTRIBUTED TO THE FAILURE. ALSO, THE VEHICLE WAS TAKEN TO A... Read more
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2005 CHRYSLER 300C. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD NOT MOVE FROM PARK. THE DEALER DENIED ANY ASSISTANCE WITH THE REPAIR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 82,000.
Incident date: Jul 1, 2011
HI ABOUT MY 2003 TOYOTA RAV4, ITS SEEMS TO STALL AND SHUTTING OFF THE ENGINE WHILE DRIVING. FOR EXAPLE IT HAPPEN MORE THEN 5 TIME ON ME THIS MONTH7/1/2011, AND ALMOST GETTING BUMP IN REAR END. I TOOK IT TO TOYOTA DEALER, AND PAYING $100 FOR WHAT THEY COULD FIND ANYTHING WRONG. THIS MODEL SHOULD BE RECALL OR ACCIDENT WILL HAPPEN. *TT
Incident date: Aug 3, 2011
THE TRANSMISSION IN MY 2005 FORD FREESTAR STOPPED WORKING WITHOUT WRINGING OR PRIOR INDICATION THAT SOMETHING WAS WRONG. MY WIFE BACKED OUT OF THE DRIVE AND THEN PUT THE VAN IN DRIVE AND IT WOULD NOT MOVE FORWARD. ALSO TRIED REVERSE AND IT NO LONGER WORKS EITHER. THIS NEEDS TO BE A RECALL BASED ON WHAT I AM REVIEWING ON SEVERAL WEB SITES. THIS TYPE OF REPAIR (THAT COULD HAVE BEEN AVOIDED WIT... Read more
VOLKSWAGEN
PASSAT
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 4, 2011
Incident date: Jul 20, 2011
CHECK ENGINE (MIL) LIGHT TURNED ON, CAR ALL OF A SUDDEN IDLES AT A HIGHER RPM WHILE WE WERE DRIVING!!! VEHICLE WAS TAKEN INTO THE DEALERSHIP. CAR IS ONLY UNDER WARRANTY FOR 36,000 MILES OR 3 YEARS! DEALERSHIP RAN DIAGNOSTIC, CAME UP WITH: CODE P0123 (THROTTLE HIGH INPUT), P0299 (TURBO UNDER BOOST), P0456 (EVAP LEAK), P1098 (INTAKE TURNING VALVE SHORT TO B+), CODE P2004 (INTAKE RUNNER STUCK), C... Read more
VOLKSWAGEN
GOLF
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 4, 2011
Incident date: Aug 4, 1986
I WAS DRIVING MY 2011 GTI DSG IN TIPTRONIC MODE...AND IT WAS IN 4TH GEAR ACCORDING TO THE DASHBOARD READING...I WAS COASTING IN 4TH AS A SEMI WAS MAKING A LEFT TURN ACROSS THE SIDE OF THE ROAD I WAS TRAVELING...AFTER HE WAS CLEAR, I WENT TO ACCELERATE, AND EXPERIENCED A "FALSE NEUTRAL"...THE DSG SAID I WAS IN 4TH GEAR...BUT IT WAS REVVING AS IN NEUTRAL. I HAD TO SHIFT OUT OF TIPTRONIC AND THEN DOW... Read more
Incident date: May 18, 2011
I'VE HAD PROBLEMS WITH THE AUTOMATIC TRANSMISSION SINCE PURCHASING IN DEC 2008. THE VEHICLE JERKS VIOLENTLY AS IT SHIFTS AFTER STOPS. A FEW MONTHS AGO, THE TRANSMISSION WOULDN'T SHIFT UP UNTIL I PUT IT IN NEUTRAL AND SHIFTING IT BACK TO D. CURRENTLY, IT JERKS DURING UP SHIFTS THRU ALL GEARS, MOST OF THE TIME. I HAVE BROUGHT IT IN TO THE DEALER MULTIPLE TIMES OVER THE YEARS. THEY CLAIM THAT THEY CO... Read more
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2005 DODGE MAGNUM. THE CONTACT STATED THE GEAR SELECTOR WOULD NOT SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE GEAR SHIFT ASSEMBLY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND STATED THE DEFECT WAS A COMMON ISSUE; HOWEVER THERE WAS NOT A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Incident date: Jul 23, 2011
TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE WITH HIS YOUR FOOT ON THE BRAKE PEDAL, THE VEHICLE WOULD ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE FAILURE WAS NORMAL FOR A MANUAL VEHICLE. THE MANUFACTURER STATED THERE WAS NO FAILURE AND THE VEHICLE WAS FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS 80. UPDATED 09/19/11 *BF UPD... Read more
Incident date: Jul 22, 2011
TRYING TO PARK MY CAR IN A CROWDED PARKING LOT, THE CAR SUDDENLY SURGED FORWARD AND THEN STALLED. I TRIED TO RESTART THE CAR AND IT WOULD NOT START. I WAITED A MINUTE, TURNED OFF THE RADIO, A/C, ETC AND THEN WAS ABLE TO RESTART. I HAVE HAD A SIMILAR PROBLEM ON TWO OTHER OCCASIONS SINCE. *TR
Incident date: Mar 4, 2009
TL* THE CONTACT OWNS A 2004 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION BEGAN SLIPPING GEARS WITH HESITATION AND JERKING INTERMITTENTLY. THE FAILURE PROGRESSED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FAILURE WAS RELATED TO THE TRANSMISSION AND RECOMMENDED THE VEHICLE BE DIAGNOSED ... Read more