Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Nov 10, 2010
THERE IS A SHUTTER OR VIBRATION IN THE TRANSMISSION WHILE DRIVING AT APPROXIMATELY 1500 RPM. IT FEELS LIKE A MISS IN THE IGNITION SYSTEM, OR AS IF THE TRANSMISSION IS SHIFTING BACK AND FORTH BETWEEN GEARS, IT MAY BE RELATED TO THE ECO BOOST SYSTEM ON THE HEMI ENGINES. IT HAS BEEN TO THE DEALERSHIP 3 TIMES FOR THE PROBLEM. THE FIRST TWO TIMES I WAS TOLD THE MECHANIC WAS ABLE TO REPRODUCE THE CONDI... Read more
Incident date: May 3, 2011
BOUGHT USED 2010 FORD FOCUS IN FEBRUARY. HAD NO PROBLEM FOR THE FIRST 3 MONTHS OF OWNING THE VEHICLE, THEN ALL OF A SUDDEN I WAS HAVING ISSUES. THE CAR STARTED PULLING TO THE RIGHT TOO MUCH, TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR, THEY SAID ITS NORMAL FOR THE "SLIGHT" PULLING TO THE RIGHT AS IT'S THE ROAD AND NOT THE CAR (TIRE PRESSURE WAS ALL IN RANGE), SO THEY SENT ME HOME. THIS IS AN ... Read more
Incident date: Aug 6, 2011
PCM HAS NEEDED TO BE REPLACED 4 (POSSIBLY 5) TIMES; MILEAGE ON 2007 FORD FREESTYLE SEL HAS 41,124 MILES. LAST PCM AND THROTTLE BODY REPLACED AT OVER 37,000 MILES. IST REPAIR AUGUST 2010; 2ND REPAIR OCTOBER 2010; 3RD REPAIR DECEMBEER 2010; 4TH REPAIR JUNE 2011; 5TH REPAIR AUGUST 2011. DIES WHILE DRIVING DOWN ROAD - TWICE ON I75 AT 70MPH. NO RPM'S, NO ACCELERATION, WRENCH APPEARS AND CAR WILL NO... Read more
Incident date: Aug 10, 2011
TRANSMISSION SLIPS. HAPPENS EVERY DAY FOR PAST 3YRS. TUNE UP, TRANSMISSION FLUSH, NEW MOTOR MOUNTS, NEW SPARK PLUS AND IGNITION COILS. *TR
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT EXPERIENCED UNEXPECTED INABILITY TO SHIFT GEARS. IN ADDTION, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO FIRST GEAR, BUT THE VEHICLE SHIFTED INTO REVERSE. THE DEALER REPLACED THE FLUID; HOWEVER, THE VEHICLE'S PERFORMANCE DID NOT CHANGE. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE ... Read more
Incident date: Aug 10, 2010
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE TRANSMISSION WOULD SLIP INTO SECOND GEAR AND JERK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED, BY A PREVIOUS OWNER, UNDER THE R... Read more
Incident date: Aug 4, 2011
THE ENGINE ON MY 2007 FORD MUSTANG WAS REVVING HIGH WHEN I STARTED THE VEHICLE. WHEN I PUT IT INTO DRIVE, THE VEHICLE TOOK OFF ON ME HITTING ANOTHER VEHICLE AND CRASHING THROUGH A WALL ACROSS FROM THE SPOT I WAS PARKED IN. THIS UNINTENDED ACCELERATION HAS NOT HAPPENED PRIOR TO THIS INCIDENT BUT THE VEHICLE ONLY HAD 5,075 MILES ON IT. *TR
Crash
Incident date: Aug 10, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE FROM PARK INTO ANY OTHER GEAR. BOTH THE DEALER AND MANUFACTURER HAD BEEN NOTIFIED; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 65,800.
Incident date: May 28, 2011
TL* THE CONTACT OWNS A 2006 DODGE MAGNUM. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE GEAR AUTOMATICALLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT DROVE TO THE SIDE OF THE ROAD AND WAS ABLE TO SHIFT THE GEAR BACK INTO THE DRIVE POSITION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND AUTHORIZED DEALER, WHERE... Read more
Incident date: Aug 1, 2010
FORD FREESTYLE LUNGES WITH FOOT ON BRAKE IN FORWARD OR REVERSE...VERY DANGEROUS COULD EASILY LEAD TO SERIOUS ACCIDENT. PLEASE CONTACT ME ABOUT THIS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 10, 2011
I HAD PURCHASED A 2007 SUZUKI FORENZA. IT HAD 7 MILES ON IT WHEN I DROVE IT OFF THE LOT. AT APPROXIMATELY 56,000 MILES IT STARTED PUTTING ITSELF IN NEUTRAL GEAR AND INTERMITTENTLY WOULD NOT ALLOW ME TO CHANGE FROM REVERSE TO DRIVE. I WOULD HAVE TO LEAVE IT IN NEUTRAL, TURN THE CAR OFF THEN BACK ON IN ORDER TO PUT IT IN DRIVE AND EVEN THEN THE CAR WILL JERK BETWEEN GEARS AND HAS RUN AT 4,000 RPMS A... Read more
Incident date: Jul 10, 2007
TL* THE CONTACT OWNS A 2003 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED BLACK SMOKE FROM THE REAR OF THE VEHICLE. THE VEHICLE ALSO DECELERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE FAILURE OCCURRED ON TWO DIFFERENT PRIOR OCCASIONS AND THE TRANSMISSION WAS REPLACED. ... Read more
Fire
Incident date: Aug 8, 2011
TL* THE CONTACT OWNS A 2001 TOYOTA RAV4. THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE MALFUNCTIONED, CAUSING THE VEHICLE TO STALL IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE DEALER STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE FAULTY TRANSMISSION WAS A KNOWN IS... Read more
VOLKSWAGEN
JETTA
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 10, 2011
Incident date: Jul 15, 2011
AUTOMATIC TRANSMISSION HAS EXTREME HESITATION WHEN ACCELERATING FROM SLOW SPEED SUCH AS MERGING WITH TRAFFIC. DEALER SAYS THIS IS NORMAL AND FINDS NO FAULT WITH THE POWER TRAIN. WHEN ACCELERATING THE CAR WILL VITALLY STALL WITH ZERO FORWARD MOVEMENT, THEN IT WILL FINALLY ENGAGE AND LUNGE THE CAR FORWARD VERY ABRUPTLY. HAVE HAD THREE VERY CLOSE CALLS AND THIS WILL RESULT IN ACCIDENTS IN THE FUTURE.... Read more
Incident date: Aug 8, 2010
I HAVE A 2010 FORD FUSION 4CYL AUTOMATIC WITH 20K MILES. I HAVE HAD TRANSMISSION ISSUES SINCE I PURCHASED THIS CAR IN 2010. I AM EXPERIENCING CHOPPY AND JERKY SHIFTING. WHEN DRIVING AT LOW SPEEDS IN TRAFFIC THE CAR WILL SHIFT AND JERK FORWARD. ALSO, WHEN SHIFTING FROM REVERSE TO FORWARD, THE CAR WILL SOMETIMES VIOLENTLY JERK FORWARD. I TOOK THE CAR IN ABOUT 8 MONTHS AGO AND THE TECHNICIAN COU... Read more
Incident date: Aug 4, 2011
TL* THE CONTACT OWNS A 2005 CHRYSLER 300C. THE CONTACT STATED THAT THE GEAR SHIFT WAS STUCK IN PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A CLIP FOR THE GEAR SHIFT WAS REPLACED. THE CONTACT FELT THAT THIS WAS A MANUFACTURERS DEFECT BECAUSE THE CLIP WAS MADE FROM PLASTIC AND BROKE EASILY. THE FAILURE MILEAGE WAS 55,000.
Incident date: May 3, 2011
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED TO SHIFT AND THERE WAS AN ILLUMINATION OF THE ENGINE WARNING INDICATOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHERE THE TECHNICIAN REPLACED THE FAULTY TRANSMISSION. IN ADDITION, THE DRIVER'S SIDE REAR VIEW MIRROR WOULD EMIT A LOUD WHISTLING NOISE W... Read more
NISSAN
PATHFINDER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 9, 2011
Incident date: Jul 16, 2011
TRANSMISSION STUTTER DURING ACCELERATION DUE TO RADIATOR FLUID LEAKING INTO TRANSMISSION. FUEL GAUGE GIVES FALSE READINGS AT ALL TIMES TO THE ACTUAL AMOUNT OF FUEL IN TANK DUE TO FAULTY SENDING UNIT. *TR
Incident date: Jul 18, 2011
AUTO TRANSMISSION ON 2000 HONDA ODYSSEY FAILED AT 137K MILES. NO HELP FROM HONDA OR DEALERSHIP. *TR
Incident date: Oct 1, 2009
MY WARRANTY REPLACED THE ORIGINAL TRANSMISSION IN MY CAR BECAUSE IT FAILED TO WORK AT 74.378 MILES. AMERICAN HONDA REPLACED THAT FREE OF CHARGE AND NOW THE NEW ONE WITH LESS THEN 40,000 MILES HAS FAILED. IT WAS CONFIRMED BY THE HONDA DEALER THAT THIS 2ND TRANSMISSION NEEDS TO BE REPLACED BECAUSE IT WHINES AND THE DIFFERENTIAL IS SLIPPING CAUSING PREMATURE WEAR ON THE AXLES. THEY WILL NOT REPLAC... Read more
Incident date: Sep 9, 2009
I PURCHASED A 2005 SUZUKI FORENZA. IT RAN GREAT FOR THE FIRST YEAR, AND THEN THE PROBLEMS BEGAN. MY TRANSMISSION KEPT SLIPPING AND IT WOULD FLASH D WITH A LINE THROUGH IT. THE CHECK ENGINE LIGHT IS ON AND WILL NOT TURN OFF. *TR
Incident date: Feb 17, 2011
I HAVE A 2006 MERCURY MONTEGO AUTOMATIC WITH 47,000 MILES AND NOW WHEN I GO TO PASS SOMEONE OR GOING UP A HILL THE CAR WILL EITHER FEEL LIKE IT IS IN NEUTRAL AND THEN POPS INTO DRIVE REALLY HARD. I DON'T THINK THIS IS NORMAL FOR A 2006 WITH LOW MILES. DID MERCURY EVER HAVE A TRANSMISSION RECALL ON THESE CARS. IF NOT MAYBE THEY SHOULD INVESTIGATE THE PROBLEM. *TR
Incident date: Jul 1, 2010
MY 2003 ACURA MDX HAD THE TRANSMISSION REPLACED AT 44,000 MILES. AROUND 80,000 MILES I NOTICED THE TRANSMISSION FAILING AGAIN. SPECIFICALLY THE TORQUE CONVERTER MAKING THE SHUDDER AND VIBRATION AGAIN. I LET ME DEALER KNOW, BUT THEY DID NOT DETECT AN ISSUE. NOW AT 102,000 MILES AND AFTER MY EXTENDED WARRANTY HAS EXPIRED ACURA IS EXPECTING ME TO PAY FOR 60% OF THE REPAIR OF A CLEAR DEFECT IN THE... Read more
Incident date: Jul 15, 2011
PURCHASED A 2002 ACURA MDX BASED IN LARGE PART ON PRIOR VEHICLE RELIABILITY FOUND WITH ACURAS AND HONDAS. TRANSMISSION ON THIS $40,000+ VEHICLE, THOUGH PROPERLY FLUSHED (AHEAD OF MFG. INTERVALS) AND MAINTAINED, FAILED AT JUST OVER 110,000 MILES AND AT 45 MPH WITH THE CAR EFFECTIVELY "SEIZING", CREATING A ROAD HAZARD. ACURA DEALER REFUSED TO COVER THE COSTS OF REPAIR, THOUGH '01-'02 MDX TRANSMISS... Read more
Incident date: Aug 8, 2001
WHILE DRIVING ON A BUSY STREET THE TRANSMISSION FAILED. CAR IMMEDIATELY SLOWED DOWN TO IDLE SPEEDS BARELY GIVING THE CARS BEHIND A CHANCE TO SLAM ON THEIR BRAKES AND SWERVE OUT OF THE WAY. THERE WAS NO INDICATION THAT THIS WAS GOING TO HAPPEN, A HONDA DEALERSHIP HAD LOOKED AT THE CAR FOR A RECALL REPAIR AND DID NOT MENTION ANYTHING AMISS WITH THE TRANSMISSION. WHEN THE TOW TRUCK CAME THEY CHECKED... Read more
Incident date: Jan 15, 2011
TRANSMISSION WOULD OCCASIONALLY SLIP TO SUCH AN EXTENT THAT WHEN MERGING INTO TRAFFIC I HAD TO PULL TO THE SHOULDER AS I COULDN'T ACCELERATE. THIS IS AN EXPENSIVE CAR THAT HAS MUCH MORE POWER THAN MOST VEHICLES SO UNDER NORMAL OPERATIONS ACCELERATION SHOULD BE QUICK & FAST. THIS FIRST STARTED WITH ONLY 35~40,000 MILES ON THE CAR. ALL RS6 OWNERS BEGIN TO LEARN THAT THE ONLY TWO WEEK POINTS IN THE ... Read more
Incident date: Jul 30, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE WOULD JERK ABNORMALLY WHEN SHIFTING GEARS. THE FAILURE ALSO OCCURRED WHEN SHIFTING FROM DRIVE TO REVERSE AND FROM REVERSE TO DRIVE. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 89,415.
Incident date: Aug 4, 2011
THE FORD ESCAPE 2008 WITH 76,559 WAS MAKING A NOISE IN THE TRANSMISSION WHEN PLACING THE REVERSE. ALSO THERE WAS A NOISE IN THE MOTOR LIKE A ZOOM . I TOOK THE SUV TO THE FORD DEALER AND THEY CHECKED AND FOUND A PROBLEM WITH THE TRANSMISSION AND THE MOTOR PULLEYS, BEARINGS AS WELL. THE ESTIMATED REPAIR COST $3,099. I DECIDED TO TAKE THE CAR HOME. WHILE DRIVING A DISTANCE OF ABOUT 58.2 MILEAGE I WA... Read more
Incident date: Aug 5, 2011
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT APPROACHED A TRAFFIC STOP SIGNAL AND APPLIED THE BRAKES WHEN THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT ENGAGEMENT. THE ACCELERATOR PEDAL WAS APPLIED AND THERE WAS AN EXTREMELY SLOW RESPONSE FROM THE VEHICLE. THE ENGINE WAS TURNED OFF. THE ENGINE RESTARTED WITH THE TRANSMISSION AND GEAR WARNING LIGHTS ILLUMIN... Read more
Incident date: Sep 17, 2009
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WOULD SHIFT HARD WHEN SHIFTING FROM FIRST TO SECOND GEAR. IN ADDITION, WHEN SHIFTING INTO ANY GEAR OTHER THAN FIRST OR SECOND, THE VEHICLE WOULD DECELERATE AND HESITATE BEFORE ENGAGING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED TO HAVE A TRANSMISSION FLUID FLUSH PERFORMED. THE DEALER ALSO ADVISED... Read more
Incident date: Aug 2, 2011
TL* THE CONTACT OWNS A 2007 DODGE CALIBER. THE CONTACT STATED THAT THERE WAS A KNOCKING NOISE COMING FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSFER UNIT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT RECURRED SHORTLY THEREAFTER. THE DEALER THEN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIR OF THE... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 9, 2011
Incident date: Jul 28, 2011
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN NEW BEETLE CONVERTIBLE. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE WHILE SHIFTING. IN ADDITION, THE VEHICLE WOULD JUMP GEARS UNEXPECTEDLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE DEALER ADVISED THAT THE VALVE BODY WAS FAULTY. THE DEALER REPLACED THE VALVE BODY BUT THE FAILURE RECURRED AND HAD BECOME WO... Read more
Incident date: Aug 9, 2011
TODAY (8-9-11) WHILE ENTERING I-95 SB AT GA EXIT 107, I WAS IN THE ACCELERATION LANE TO BLEND WITH TRAFFIC WHEN MY 2004 FORD FREESTAR COMPLETELY LOST ALL FORWARD POWER AND SPEED. THE ENGINE RUNS FINE AND WENT TO IDOL. I WAS ALMOST STRUCK BY A TRACTOR TRAILER, TRYING TO COAST ONTO THE SHOULDER. I/VE BEEN ADVISED THAT FORD'S 2004 FREESTAR HAS A 'TORQUE CONVERTER' PROBLEM (BY THE TOW DRIVER) AND IT... Read more
Incident date: Jul 30, 2011
VEHICLE LUNGES FORWARD AT LOW SPEEDS SUCH AS PARKING; 4 TIMES IN THE LAST MONTH, WHEN I AM PULLING OUT OF A PARKING SPACE, THE VEHICLE HAS LUNGED FORWARD. 2 OF THOSE 4 TIMES, I ALMOST HIT THE VEHICLE IN FRONT OF ME. I HAD SHIFTED FROM REVERSE, TO DRIVE, AND JUST TAKEN MY FOOT OFF OF THE BRAKE, AND THE VEHICLE JUMPED FORWARD. THE DEALER HAS CONTINUED TO SAY THAT THINGS ARE OK AND NORMAL. THEY... Read more
Incident date: Apr 3, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION WAS CAUSING THE VEHICLE TO JERK WHEN PLACED IN PARK. WHEN SHIFTING BETWEEN GEARS, THE VEHICLE WOULD DECELERATE AND EXHIBIT JERKING. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION WOULD HAVE TO BE REBUILT OR REPLACED. THE CONTACT DID NOT GIVE A REASON FOR THE DIAGNOSIS. THE FAIL... Read more
Incident date: Aug 1, 2011
2007 SATURN AURA - PULLED INTO PARKING SPACE FOLLOWING MULTIPLE SHORT TRIPS DURING THE SAME DAY, BRAKED TO A STOP, & TURNED OFF IGNITION. AUTOMATIC DOOR LOCKS DID NOT ENGAGE TO OPEN POSITION, CAR BEGAN ROLLING FORWARD IN SPITE OF SHIFTER BEING IN THE PARK POSITION. THE ONLY NOTICEABLE PROBLEM WITH THE CAR PRIOR TO THIS EVENT STARTED ABOUT 1 MONTH PRIOR WHEN IT APPEARED THAT THE BRAKES WERE RESPO... Read more
CHRYSLER
TOWN AND COUNTRY
(2011) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 9, 2011
Incident date: Jul 15, 2011
WHEN BACKING UP AN SLIGHTLY INCLINED DRIVEWAY MY NEW 2011 CHRYSLER TOWN AND COUNTRY (1500 MILES) STARTED SHUDDERING LIKE THE TRANSMISSION WAS FAILING. IN ORDER TO BACK UP I HAD TO ACCELERATE BEYOND WHAT WAS SAFE FOR THE TIGHT AREA I WAS IN. I ROAD TESTED IT ON A STEEP INCLINE AND WAS NOT ABLE TO BACK UP WITH OUT A LOT OF LOUD NOISE AND SHUDDERING. I TOOK IT TO MY DEALER AND THEY AGREED THAT IT... Read more
Incident date: Feb 5, 2007
WE OWN A 2007 FORD FREESTYLE. WHEN WE COME TO A STOP, FOR INSTANCE AT A TRAFFIC LIGHT, THE ENGINE WILL REV UP AND THE VEHICLE WILL LURCH FORWARD. THIS OFTEN CAUSES THE VEHICLE TO THEN STALL. THIS HAPPENS ALL THE TIME IF WE ARE RUNNING THE AIR CONDITIONER. NOW WE SHUT THE AIR CONDITIONER OFF WHILE DRIVING IN TOWN. WE HAVE AVOIDED ANY INCIDENTS SO FAR. ALTHOUGH MANY TIMES HAVE HAD TO APPLY EXTREME... Read more
Incident date: Aug 8, 2011
MY 2008 KIA SORENTO IS EXPERIENCING INTERMITTENT TRANSMISSION LUNGING. THERE IS ONLY 40,000 MILES ON THIS VEHICLE. THE VEHICLE DOES THIS EVERY DAY, EXCEPT WHEN I TAKE IT INTO THE DEALER. ONCE I DO TAKE IT IN TO THE DEALER, THEY SAY THAT NOTHING IS WRONG AND THAT THEY CANNOT GET THE CAR TO DO THE SAME THING I DO. I BELIEVE THAT NO DIAGNOSTICS WERE PERFORMED, AND I KNOW THAT A PROPER ROAD TEST W... Read more
Incident date: Mar 15, 2011
TL* THE CONTACT OWNS A 2005 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT DEPRESSED THE ACCELERATOR AND THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE FAILURE WAS SPORADIC AND WOULD ALSO OCCUR WHEN IN REVERSE. THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. AFTER SEVERAL MOMENTS, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADV... Read more
Incident date: Aug 5, 2011
TL* THE CONTACT OWNS A 2011 FORD FLEX. THE CONTACT STATED THAT WHENEVER ACCELERATING TO PASS ANOTHER VEHICLE, FUMES WOULD EMIT INTO THE CABIN OF THE VEHICLE WITH THE VENTS CLOSED AND THE WINDOWS OPEN. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN ACCELERATING AT A HIGH RATE OF SPEED. THE CONTACT WOULD EXPERIENCE NAUSEA AND BURNING OF THE EYES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TA... Read more
Incident date: Jul 24, 2011
MY HUSBAND AND I OWN 2004 MAXIMA.WE ARE EXPERIENCING A TRANSMISSION PROBLEM RIGHT ABOUT IT GOT TO 85000 MILES. WE HAVE STARTED NOTICING THE DELAYED GEAR CONTACT TO MAKE THE CAR GO AND VERY HARD JERKING INTO THE GEAR. IT HAPPENED UNDER SLOW TRAFFIC . THE CARS ARE OK TO DRIVE ON THE HIGHWAYS. I HAVE CONTACTED THE NISSAN AND WAS TOLD SINCE IT PASSED THE 60000 MILES IT IS OUT OF WARRANTY. WE BOUGHT ... Read more
PONTIAC
GRAND PRIX
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 9, 2011
Incident date: Jun 1, 2005
TL* THE CONTACT OWNS A 2000 PONTIAC GRAND PRIX. THE CONTACT STATED WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE BEGAN JERKING ABNORMALLY AS THE VEHICLE ATTEMPTED TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 150,000.
Incident date: Aug 6, 2011
TL* THE CONTACT OWNS A 2006 DODGE MAGNUM. THE CONTACT STATED THAT THE VEHICLE REMAINED STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 08V583000(POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAI... Read more
Incident date: Aug 6, 2011
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED WAS DRIVING 20 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE TRANSMISSION AND ADVISED THE TRANSMISSION BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY WOULD CONTACT THE DEALER ON THE CONTACT'S BEHALF. THE VEHICLE WAS NOT REPA... Read more
Incident date: Feb 15, 2011
2004 FORD FREESTAR SE 3.9 LITRE TRANSMISSION STARTED TO NOT ENGAGE IN AND OUT OF GEARS PROPERLY AT 57,000 MILES . AFTER SEVERAL ESTIMATES OF $1700 - $2000 ALL REPAIR SHOPS RECOMMENDED TRANSMISSION NEEDED TO REMOVED AND REBUILT AND NEW TORQUE CONVERTER INSTALLED. *TR
NISSAN
PATHFINDER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 9, 2011
Incident date: Jun 6, 2011
WE NEED TO LOOK INTO THE TRANSMISSIONS ON 2005 AND 2006 NISSAN PATHFINDERS AND FRONTIERS. FINDING SEVERAL OTHER PEOPLE WHO HAVE EXPERIENCED THE SAME ISSUES. IT SEEMS TO BE A BIG PROBLEM TO THE TUNE OF OVER $7000. *TR
Incident date: Aug 1, 2011
I HAVE THE SAME PROBLEM THAT EVERYONE ELSE IS COMPLAINING ABOUT. DRIVING ALONG AT 30 MPH. ALL OF A SUDDEN COMPLETE POWER LOSS AND REVVING. TOWED THE VEHICLE TO THE MECHANIC AND ALSO STATED I NEEDED A NEW TORQUE CONVERTER. MILEAGE ONLY 66,600. SEEMS TO BE AN ONGOING PROBLEM WITH THIS VEHICLE! *TR
Incident date: Oct 1, 2008
2007 FORD FOCUS PZEV MODEL. ONLY WHEN ENGINE IS COLD, WHEN TRANSMISSION IS PUT IN REVERSE, IT WILL SUDDENLY SURGE AND MOVE MUCH FASTER THAN THE AMOUNT OF PRESSURE ON THE ACCELERATOR WOULD CAUSE. IT BEGAN HAPPENING WHEN I BOUGHT THE CAR BUT ONLY SPORADICALLY, IT SEEMS TO HAPPEN A LOT MORE NOW THAT THE CAR IS OLDER. IN THE PAST I TOLD THE DEALERSHIP ABOUT IT ON TWO OCCASIONS AND THEY COULD FIND NOTH... Read more
Incident date: Jul 25, 2011
2011 CHEVY MALIBU 2LT - TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEARS, ALSO 2ND TO 3RD. TAKES A DANGEROUSLY LONG TIME FOR IT TO KICK IN TO THE CORRECT GEAR AND I HAVE HAD SOME CLOSE CALLS PULLING INTO TRAFFIC. ALSO, THIS SIX SPEED TRANSMISSION IS DEFECTIVE WHEN TRYING TO PASS ANOTHER VEHICLE AS ONCE YOU ARE IN 6TH GEAR, IT WILL NOT DROP TO 5TH IN ORDER TO PASS. THE RPMS RACE UP AND NOTHING HAPPE... Read more