Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Aug 18, 2008
TL* THE CONTACT OWNS A 2001 HONDA ODYSSEY. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED THREE TIMES AT DIFFERENT SPEEDS AND WAS ALSO TOWED TO THE DEALER EACH TIME. THE TECHNICIANS REPLACED THE TRANSMISSION THE FIRST TIME AND SECOND TIME; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. U... Read more
Incident date: Jul 16, 2011
THE CAR DEVELOPED A WHINE AT 52K MI WITH NO APPARENT VIBRATION OR PERFORMANCE ISSUES. DURING THE 60K SERVICE (PERFORMED AT 57K), THE DEALER IDENTIFIED THE WHINE AS COMING FROM THE TRANSMISSION AND WANTED PERMISSION TO OPEN THE CASE TO INVESTIGATE AND POSSIBLY PERFORM AN INPUT SHAFT BEARING REPLACEMENT. WHILE WAITING FOR PARTS, THE TRANSMISSION FAILED AT HIGHWAY SPEED. THE CAR COASTED TO A STOP UNA... Read more
Incident date: Aug 15, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300C. THE CONTACT STATED THAT THE GEAR WOULD NOT RELEASE FROM THE PARK POSITION. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
Incident date: Jun 25, 2011
O/D LIGHT SPONTANEOUSLY CAME ON. CAN NOT BE TURNED OFF. TRANSMISSION TAKES OFF SLOW. FIRST GEAR SLAMS INTO SECOND, WITH SLOW TAKEOFF CAUSES CARS BEHIND ME TO STOP SHORT BECAUSE MY TAKEOFF IS VERY SLOW. *TR
Incident date: Dec 10, 2008
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 20 MPH THE RPMS INCREASED EXCESSIVELY AND THE VEHICLE BEGAN TO DECELERATE. ONCE THE VEHICLE RESPONDED AND ACCELERATED IT LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE AND SUGGESTED THE CONTACT HAVE THE TRANSMISSION FLUSHED. THE TRANSM... Read more
MERCEDES-BENZ
ML320
(2001) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 14, 2011
Incident date: Aug 2, 2011
I WAS DRIVING A MERCEDES-BENZ ML320 ON AUGUST 02, 2011. THE CAR ENGINE SUDDENLY AND COMPLETELY SHUT DOWN WHILE I WAS DRIVING. I GOT STUCK ON THE INNER LANE OF HOMESTEAD RD, CUPERTINO, CA. FORTUNATELY I WAS NOT ON A HIGHWAY, OTHERWISE, I DON'T KNOW WHAT WOULD HAPPEN TO ME. I GOT MY CAR TOWED TO THE MERCEDES SERVICE. I WAS TOLD THAT THE CRANK SENSOR DID NOT FUNCTION PROPERLY. THIS COSTS ME ALMOST MY... Read more
Incident date: Aug 1, 2011
I HAVE A 2005 FORD FREESTYLE THAT SURGES, ESPECIALLY WHEN IT IS HOT AND I HAVE THE A/C ON. THIS SURGING OCCURS SEVERAL TIMES A DAY. IT HAPPENS WHILE I AM DRIVING VERY SLOWLY, BACKING OUT OF A PARKING SPACE OR WAITING IN LINE AT THE DRIVE-THRU. I HAVE ALMOST REAR-ENDED PEOPLE SEVERAL TIMES. AFTER RESEARCHING IT ON THE INTERNET, I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH THESE CARS. THE ISSU... Read more
MERCEDES-BENZ
ML320
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 14, 2011
Incident date: Aug 10, 2011
MY ML 320 YEAR 2000 MERCEDES-BENZ STOPPED SUDDENLY WHILE I WAS GOING 30 MILES AND HOUR. NO SIGN OF ANY PROBLEM (THAN ENGINE STALLED). THIS IS SCARY AND MUST BE INVESTIGATED. I ALMOST HIT A CAR. IT DID NOT START FOR 20 MINUTES AND THEN IT STARTED. IT WILL CRANK-START FOR 20 SECONDS AND ENGINE WILL STOP AGAIN. CAR STARTED WORKING FINE AFTER 45 MINUTES WAIT. *TR
Incident date: Oct 9, 2009
MY 2003 NISSAN MURANO REQUIRED THE CVT TRANSMISSION TO BE REPLACED TWICE DUE TO FAILURE, AT 55K AND 95K MILES. *TR
Incident date: Aug 12, 2011
I HAVE A 2002 ISUZU AXIOM. MY TRANSMISSION IS HAVING PROBLEMS FOR THE SECOND TIME. THE SERVO COVER HAS CAME OFF AND ALL THE FLUID IS LEAKING OUT. THERE ARE SEVERAL CASES OF PEOPLE REPORTING TRANSMISSIONS PROBLEMS AND FAILURES IN THIS VEHICLE. IT SEEMS THE ENTIRE TRANSMISSION SHOULD BE RECALLED. THESE ARE NOT CHEAP REPAIRS. THANK YOU. *TR
Incident date: Jun 24, 2011
TRANSMISSION JERKS WHEN SHIFTING FROM REVERSE TO DRIVE, BANGS INTO AND OUT OF GEAR. SOMETIMES YOU STEP ON THE GAS AND IT REVS UP AND GRABS THE GEAR SO HARD THE TIRES BREAK LOOSE, OTHER TIMES IT JUST DRIVES FINE. *TR
Incident date: Jul 28, 2011
I HAVE A 2007 FORD FREESTYLE . THE TRANSMISSION HAS GONE OUT IN MY CAR. I HAVE EXPERIENCE UNCONDITIONAL "SURGING" WHILE THE CAR WAS IN GEAR. I HAVE GONE WITHOUT RUNNING THE AIR CONDITIONER, THINKING THAT WAS THE "CAUSE" OF THE CAR SURGING (TAKING OFF). THE INCREASE ACCELERATION (REVVING) OF THE SPEEDOMETER AND RPM GAUGES WERE VERY ALARMING. THE OCCURRENCES WERE MANY THROUGHOUT THE TWO YEARS OF... Read more
Incident date: Jul 15, 2011
2011 BUICK ENCLAVE WITH AUTO TRANS. VEHICLE ROLLS BACKWARDS ON AN INCLINE WHEN FOOT IS REMOVED FROM THE BRAKE. REQUIRES DRIVER TO APPLY EXCESSIVE THROTTLE POWER UPON TAKING FOOT OFF OF BRAKE WITH DANGER OF ROLLING INTO CARS BEHIND IT. *TR
Incident date: Jun 17, 2011
MY 2005 MAXIMA 3.5 SL IS EXPERIENCING PROBLEMS WITH THE TRANSMISSION. WHEN I SHIFT FROM "PARK" TO DRIVE (FORWARD OR REVERSE) THERE IS A NOTICEABLE LAG BEFORE THE GEARS CATCH. ON AN INCLINE IT IS VERY NOTICEABLE. WHILE DRIVING THERE IS A WHINE AND A DRAG FEELING AS IF THE ENGINE IS STRAINING BECAUSE IT IS IN THE WRONG GEAR. THERE ARE TIMES WHEN THE TRANSMISSION IS RUNNING THROUGH ITS GEARS THAT IT ... Read more
Incident date: Nov 5, 2010
BMW 528I WHEN STARTING OUT FROM A STOP,THE CAR CREEPS OUT SLOWLY AND WHEN MORE PRESSURE IS APPLIED TO THE GAS PEDAL IT JUMPS FORWARD VERY FAST AND UNEXPECTEDLY. THIS IS VERY DANGEROUS IN TRAFFIC AND COULD EASILY CAUSE A CRASH. THIS HAPPENS RANDOMLY AND UNEXPECTED. WHEN COMING ON TO THE FREEWAY THE TRANSMISSION WILL NOT DOWN SHIFT AS NEEDED. THIS DELAY HAS ALMOST CAUSED A CRASH FOR ME. WHEN COMING... Read more
Incident date: Jul 30, 2011
MY HUSBAND WAS DRIVING TO THE GROCERY STORE WHEN HE HEARD A GRINDING NOISE. SOON AFTER, THE CHECK ENGINE LIGHT WENT ON. HE IMMEDIATELY TOOK OUR VEHICLE TO THE LOCAL TOYOTA DEALER. WE SOON DISCOVERED OUR 2003 TOYOTA RAV 4 HAS A DEFECTIVE ECM AND THE TRANSMISSION HAS BEEN SEVERELY DAMAGED DUE TO THE ECM. IT COSTS OVER $5,000 DOLLARS TO REPLACE THE ECM AND THE TRANSMISSION. WE ARE UNABLE TO DRIVE... Read more
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THE VEHICLE WAS VIOLENTLY JERKING. WHEN SHE WAS ATTEMPTING TO SHIFT BETWEEN GEARS, THE VEHICLE WOULD STALL. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWAITING A RESPONSE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 98,987. THE APPROXIMATE FAILU... Read more
Incident date: Feb 28, 2011
CHECK ENGINE LIGHT CAME ON. INVESTIGATION REVEALED THAT THE TORQUE CONVERTER WAS MALFUNCTIONING. THIS RESULTED IN NEEDING TO REPLACE THE TORQUE CONVERTER. *TR
Incident date: Sep 9, 2010
I HAVE A 2010 CHEVY EQUINOX THAT HAS A HARD SHIFT BETWEEN 31 AND 48 MPH. I HAVE TAKEN IT TO THE DEALERSHIP 8 TIMES AND STILL NO FIX. THE GM ENGINEER FOR THE OK AREA CAME DOWN AND DROVE IT LESS THEN 5 MILES AND SAID HE THINKS IT IS MY DRIVING HABITS. TOOK IT BACK AND THE GM AREA REP DROVE IT LESS THEN 5 MILES AND SAID IT WAS NORMAL FOR THE 6 SPEED TRANSMISSION TO DO THAT. I CAN NOT GET THE DEAL... Read more
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2006 BMW 5 SERIES 530XI. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE WOULD NOT SHIFT INTO PARK. ONCE THE CONTACT WAS ABLE TO SHIFT INTO PARK, THE MESSAGE DISPLAY INFORMED HER THAT THE ENGINE WOULD NOT SHUT OFF BECAUSE THE VEHICLE WAS NOT LOCKED INTO PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING INSPECTION OF THE FAILURE. THE MANU... Read more
Incident date: Jan 15, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. AFTER DISENGAGING THE BRAKE PEDAL THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD HESITATE. THE FAILURE RECURRED INTERMITTENTLY BUT BECAME FREQUENT OVER TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Incident date: Sep 30, 2010
THIS HAS BEEN AN ONGOING ISSUE WITH OUR DURANGO. THE FIRST TIME IT HAPPENED WAS ABOUT ONE MONTH AFTER I BOUGHT IT USED WITH APPROX 60K MILES ON IT. IT IS TOTALLY AT RANDOM. I'M ALWAYS ABLE TO POP IT INTO NEUTRAL AND START IT BACK UP AGAIN AS IF NOTHING EVER HAPPENED. THE BIGGEST PROBLEM WITH THIS IS NOT ONLY THAT THE ENGINE TOTALLY SHUTS OFF(AS IF THAT ISN'T A HUGE ISSUE IN ITSELF), BUT THAT THE P... Read more
Incident date: Oct 12, 2010
MY CHRYSLER 300 GEAR SHIFT STICKS IN PARK. *TR
Incident date: Jul 11, 2011
TL* THE CONTACT OWNS A 1999 HONDA ACCORD. WHILE STOPPED AND ATTEMPTING TO ACCELERATE , THE VEHICLE BECAME HESITANT AND THERE WAS A DELAY IN ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THERE WAS A TRANSMISSION FAILURE AND THE TRANSMISSION WOULD NEED TO BE REBUILT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Incident date: Aug 12, 2006
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE TRANSMISSION HAD TO BE REPLACED. AFTER THE REPLACEMENT, THE FAILURE RECURRED APPROXIMATELY 40,000 MILES AFTER THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE AP... Read more
Incident date: May 12, 2011
WHILE PARKED, THE VEHICLE WILL COME OUT OF P (PARK MODE) AND FALL AWAY UNATTENDED. THE VEHICLE WAS PUT INTO PARK AUTOMATICALLY BY PUSHING THE START/STOP BUTTON, AND AFTER LEAVING THE VEHICLE, IT WAS SEEN ROLLING ACROSS THE STREET AS IF IT WAS IN NEUTRAL HITTING THE CURB ACROSS THE STREET. *TR
Crash
Incident date: Aug 1, 2011
GOT 2002 HONDA ODYSSEY WORKS FINE FOR ME FOR 2 YEARS AND SUDDENLY CHECK ENGINE AND TCS LIGHTS ON CAR SLIPPING ON 2ND&3RD GEAR. MECHANIC TOLD ME THAT THIS PROBLEM IS PART OF THE RECALL THAT HONDA SUPPOSE TO FIX!!! PLEASE HELP!!! *TR
Incident date: Jun 30, 2011
FAILURE TO SHIFT AUTOMATIC TRANSMISSION INTO 1ST, 3RD, AND 4TH GEARS. ONLY STAYS IN 2ND GEAR OR REVERSE. WAS TOLD BY A DEALER THAT THE PCM WAS CAUSING THE MALFUNCTION. REPLACED THE PCM AND THE TCM ALSO BLEW OUT. THERE ARE ONLY 48000 MILES ON THIS VEHICLE AND IS TAKEN CARE OF WELL. THERE SHOULDN'T BE ALL THE COMPUTERS GOING OUT ALL AT ONCE. NO ONE SEEMS TO BE ABLE TO ASSIST FROM CHRYSLER. UN... Read more
Incident date: Jul 12, 2011
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED AND BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CHECK ENGINE AND TRANSMISSION WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. TH... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 12, 2011
Incident date: Aug 11, 2011
6 SPEED AUTOMATIC TRANSMISSION BEGAN SHIFTING VERY ROUGH AFTER 45,000 MILES. I AM CONCERNED THE TRANSMISSION WILL FAIL POTENTIALLY CAUSING A FATAL ACCIDENT, ESPECIALLY IF DRIVING ON A 4 LANE HIGHWAY. VW DEALER SAYS THE CAR NEEDS A NEW TRANSMISSION AND IT WILL COST $7200! THE TRANSMISSION VALVLE BODY ON THIS MODEL CAR HAS ALREADY BEEN DECLARED DEFECTIVE BY VW. *TR
Incident date: Aug 11, 2011
I OWN A 2005 NISSAN MAXIMA. I AM EXTREMELY DISAPPOINTED WITH THIS VEHICLE. THE CAR MAKES JERKING MOVEMENTS OCCASIONALLY WHEN SHIFTING FROM PARK TO REVERSE OR DRIVE. YOU NEVER KNOW WHEN IT MAY HAPPEN AND IT FEELS AS THOUGH YOU ARE HITTING SOMETHING. TODAY ALL THE LIGHTS CAME, I COULD NOT ACCELERATE AND THE MECHANIC IS SAYING THAT IT MAY BE MY TRANSMISSION...86,000 MILES!! I CANNOT BELIEVE THAT I... Read more
Incident date: Aug 11, 2011
I HAVE A 2004 VOLVO XC90 WITH 78,000 MILES ON IT AND THE TRANSMISSION NEEDS TO BE REPLACED. THIS IS RIDICULOUS FOR SUCH A NICE CAR. I DON'T HAVE $5,000 TO REPLACE A TRANSMISSION. VOLVO NEEDS TO STEP UP TO THE PLATE. *TR
Incident date: Aug 8, 2011
COMPLETE TRANSMISSION FAILURE ON 2005 FORD ESCAPE. THERE WAS NO PRIOR WARNING. WHILE DRIVING IS NORMAL TRAFFIC AT 35 MILES PER HOUR THE CAR STARTED LURCHING, JUMPING AND MAKING ALL KINDS OF AWFUL METALLIC GRINDING SOUNDS. VEHICLE CAME TO A COMPLETE STOP AND WOULD NOT MOVE FORWARD OR IN REVERSE. I TRIED AGAIN A FEW MINUTES LATER AND WAS ABLE TO MOVE THE VEHICLE IN JUMPS AND JERKS AROUND A CORNE... Read more
Incident date: Jul 26, 2011
TL* THE CONTACT OWNS A 2001 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL FAILED TO RESPOND AND A LOUD POPPING NOISE WAS HEARD. AFTER NUMEROUS ATTEMPTS, THE VEHICLE BEGAN TO OPERATE NORMALLY AND WAS DRIVEN TO THE SIDE OF THE ROAD. THE IDENTICAL FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY STATED THAT THE COM... Read more
Incident date: Jul 10, 2011
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, BOTH REAR TIRES SEIZED. AS A RESULT, THE VEHICLE JERKED AND SKIDDED ON THE ROAD. THE VEHICLE ALSO STALLED, BUT LATER RESTARTED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DIAGNOSTIC TEST INDICATED THAT THE TRANSMISSION PLACED THE VEHICLE INTO TWO GEARS SIMUTAMELOUSLY. THE MANUFACTURER WAS MADE AWARE OF... Read more
Incident date: Dec 27, 2010
MY 2011 BUICK ENCLAVE ROLLS FORWARD AND BACKWARD ON AN INCLINE WHEN IN DRIVE. THIS IS A SERIOUS SAFETY CONCERN AS THE ROLLBACK IS NOT RESTRICTED AND CAN REACH DANGEROUS SPEEDS DEPENDING ON THE LEVEL OF DECLINE. THIS REQUIRES THE DRIVER TO KEEP FIRM AND CONSISTENT PRESSURE ON THE BRAKE WHEN ON AN INCLINE TO AVOID ROLLING INTO OTHER VEHICLES AND ALSO, GO HEAVY ON GAS TO OVERPOWER THE ROLL WHEN T... Read more
Incident date: Jun 1, 2011
2004 HONDA PILOT WHEN ACCELERATING BETWEEN 35-45 MILES PER HOUR THE VEHICLE STARTS TO SHUDDER. AS TIME HAS PASSED THIS IS STARTING TO HAPPEN MORE FREQUENTLY A ND AT LOWER SPEEDS. I HAVE READ OTHER COMPLAINTS ABOUT THIS AND THE RECALL THAT WAS ISSUED FOR THE SAME PROBLEM WITH ACURA. I KNOW THE WAS A RECALL FOR THE 2004 PILOT BUT WAS INFORMED BY THE DEALER THAT MINE WAS NOT INVOLVED. *TR
Incident date: Jul 8, 2011
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT THE TRANSMISSION WAS MAKING A KNOCKING NOISE AND EXPERIENCING DIFFICULTY WHILE CHANGING GEARS. THE VEHICLE WAS INSPECTED AT TWO SEPARATE LOCATIONS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT WAS NOT GIVEN A REASON AS TO WHY THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS UN... Read more
Incident date: Aug 8, 2011
VEHICLE POPPED OUT OF GEAR WHILE MOVING AT 50MPH AND WOULD NOT ACCELERATE. UPON STOPPING ON SIDE OF ROAD AND SHIFTING FROM D TO PARK AND BACK TO D, THE VAN WAS ABLE TO MOVE FOR A FEW HUNDRED YARDS. AT 35MPH IT POPPED OUT OF GEAR AGAIN. DID SAME THING WITH TRANSMISSION AND WAS ABLE TO "LIMP" HOME AS LONG AS VEHICLE STAYED UNDER 30MPH. TOWED VEHICLE TO DEALER AND FOUND OUT TRANSMISSION IS BAD. I... Read more
Incident date: Jul 29, 2011
BOUGHT THE CAR IN 2008 W/ 65,000 MILES. WITHIN A FEW MONTHS OF PURCHASE NOTICED VERY VIOLENT UPSHIFTS WHILE ON THE FREEWAY AND OCCASIONALLY THE CAR WOULD SLIP INTO NEUTRAL WHILE TRAVELING @ 65-70MPH (VERY SCARY). TOOK CAR TO DEALERSHIP WHILE UNDER USED CAR WARRANTY AND WAS TOLD NOTHING WAS WRONG AND IT WAS THE WAY I WAS DRIVING. WE STARTED FILING COMPLAINTS WITH FORD BUT THEY WERE OF NO HELP AND T... Read more
Incident date: Jul 10, 2011
TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT THE SECOND AND THIRD GEARS FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY 50,000 MILES LATER, THE FAILURE RECURRED AND THE TRANSMISSION BEGAN TO SLIP. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE ... Read more
Incident date: Jun 9, 2011
TL* THE CONTACT OWNS 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A LOUD THUMPING NOISE WAS HEARD WHILE THE VEHICLE CHANGED GEARS. THE VEHICLE ALSO BEGAN TO JERK EXCESSIVELY AND WOULD NOT SHIFT COMPLETELY INTO GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE W... Read more
Incident date: Aug 10, 2011
I HAVE HAD MY CAR IN FOR SERVICE FOR AN PROBLEM, THAT WHEN MOVING FROM STOP AT AN RED LIGHT/ STOP SIGN. IT SEEN AS IF I'M BEING HIT FROM THE REAR, THIS THE SECOND TIME IT HAS BEEN THERE FOR THE SAME ISSUE. FIRST THEY COULD NOT FIND ANY PROBLEM, SECOND TIME THEY WANTED 1400.00 DOLLAR TO REPAIR THE CAR, BUT AFTER AN CALL TO THE SERVICE MANGER. THERE AN SERVICE BULLETIN ON THE PROBLEM. AFTER REPLACIN... Read more
FORD
FIVE HUNDRED
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 11, 2011
Incident date: Jul 1, 2007
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHEN THE HEAT INDEX WAS ABOVE 80 DEGREES, THE CHECK TRANSMISSION AND WRENCH SYMBOLS WOULD ILLUMINATE ON THE INSTRUMENT PANEL. AS A RESULT, THE ENGINE WOULD LOSE SOME OF ITS POWER WHENEVER THE CONTACT DECELERATED. THE CONTACT WOULD SHUT THE VEHICLE OFF AND UPON RESTART IT WOULD OPERATE AS NORMAL, BUT THE WARNING LIGHTS WOULD CON... Read more
Incident date: Jun 1, 2011
2001 HONDA ODYSSEY TRANSMISSION FAILURE. *TR
Incident date: Sep 1, 2010
TL* THE CONTACT OWNS A 2006 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED. AS A RESULT, THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. T... Read more
Incident date: Aug 5, 2011
TL* THE CONTACT OWNS A 2008 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND STALLED. UPON RESTART, THE VEHICLE WOULD NOT ACCELERATE IN ANY GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE OCCURRED WITHIN THE ENGINE CONTROL MODULE AND TRANSMISSION CONTROL MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
OLDSMOBILE
INTRIGUE
(1998) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 11, 2011
Incident date: Nov 2, 2007
1998 OLDSMOBILE INTRIGUE. CONSUMER WRITES IN REGARDS TO SAFETY RECALL ON VEHICLE THAT CAUGHT FIRE *TGW THE CONSUMER STATED SHE RECEIVED A SECOND RECALL NOTICE ON JUNE 8, 2011 REGARDING A POSSIBLE ENGINE FIRE. HOWEVER, THE VEHICLE CAUGHT ON FIRE NOVEMBER 2, 2007. THE VEHICLE WAS DESTROYED. PRIOR TO THE FIRE, THE CONSUMER EXPERIENCED SEVERAL OTHER PROBLEMS WITH THE VEHICLE, SUCH AS; TRANSMISSION ... Read more
Fire
Incident date: Aug 10, 2011
2002 ACCORD EX-L V6: CAR SHAKES WHEN SLOWING DOWN AND WHEN AT A STOP CONTINUES TO SHAKE AND JERK THEN POWERS OFF. CAR HAS BEEN MAINTAINED WITH REGULAR OIL CHANGES YET THIS CONTINUES TO HAPPEN EVERY TIME I DRIVE THE VEHICLE. *TR
Incident date: May 3, 2011
2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VEHICLE OPERATION AND SAFETY *TGW THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER THREE TIMES, DUE TO IT RUNNING ROUGH, LOSS OF POWER, AN OVERWHELMING SMELL OF GASOLINE, A STICKY ACCELERATOR PEDAL AND THE CHECK ENGINE LIGHT ILLUMINATING. THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP, FUEL RAIL PRESSURE SENSOR AND AN ATTE... Read more