Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Aug 16, 2011
TL* THE CONTACT OWNS A 2007 DODGE CHARGER. THE CONTACT STATED THAT HER GEAR SHAFT WAS JAMMED IN THE PARK POSITION AND WAS UNABLE TO MOVE. THE VEHICLE WAS ABLE TO BE DRIVEN AFTER MANEUVERING THE GEAR SHIFT FOR A WHILE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THE RETAINER CLIP NEEDED TO BE REPLACED. THE VEHICLE WAS TEMPORARILY REPAIRED. THE MANUFACTURER WAS NOTIFIED AND... Read more
Incident date: Aug 17, 2011
TL* THE CONTACT OWNS A 1999 LEXUS RX300. THE CONTACT STATED WHILE DRIVING 40 MPH UPHILL THERE WAS A BURNING SMELL AND THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT DROVE THE VEHICLE ONTO THE SHOULDER. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THE TRANSMISSION FAILED. THE DEALER STATED THERE WERE NO RECALLS AND THE REPAIR COST WOULD BE $5000. THE MANUFACTURER ADVISE... Read more
Fire
Incident date: Jul 9, 2011
THE TRANSMISSION SLAMS INTO REVERSE WHEN COLD, SLIPS BETWEEN GEARS, SEEMS TO POP INTO NEUTRAL, RPM SHOOTS TO OVER 4000, SLAMS BACK INTO GEAR SO HARD YOU'D SWEAR THE CAR HAS BEEN REAR-ENDED. THE "WRENCH" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED TSB TO REPLACE THE PCM COMPUTER--DIDN'T HELP. THE CAR DID THE SAME THING AS I DROVE IT HOME FROM THE DEALER. THIS IS IN NO W... Read more
Incident date: Aug 17, 2005
SHIFTER FAILURE. *KB
Incident date: Aug 17, 2011
TRANSMISSION FAILURE. *KB
Incident date: Aug 14, 2011
2012 BMW X5. UPON ENGINE START UP WHEN COLD, THE ENGINE SURGES EXCESSIVELY. IF THE TRANSMISSION IS ENGAGED DURING THE SURGING (FLUCTUATING RPM) THE VEHICLE LURCHES FORWARD/REVERSE CAUSING A DANGEROUS SITUATION AND POTENTIAL ACCIDENT. *KB
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 18, 2011
Incident date: Aug 13, 2011
VEHICLE COMING TO A COMPLETE STOP WHEN THE TRANSMISSION CONTROL MODULE FAILED DUE TO AN ELECTRONIC SHORT RESULTING FROM A RADIATOR COOLING LINE RUPTURING AND FLOODING THE TRANSMISSION. THIS IS A 2006 NISSAN PATHFINDER. I CHECKED ON LINE AND WAS SURPRISED (AMAZED) AT THE NUMBER OF INDIVIDUALS WHO HAVE HAD THE SAME PROBLEM. THERE ARE EVEN CLASS ACTION LAWSUITS PENDING RELATED TO NISSAN KNOWINGLY ... Read more
Incident date: Aug 9, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STARTED THE IGNITION AND ATTEMPTED SEVERAL TIMES TO SHIFT FROM THE PARK POSITION, HOWEVER THE GEAR SELECTOR FAILED TO OPERATE UPON ENGAGING. AN INDEPENDENT MECHANIC ARRIVED AT THE LOCATION AND REMOVED THE GEAR SHIFT COVER WHICH ALLOWED THE VEHICLE TO BE DRIVEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE GEAR SHIFT ASSEMBLY. THE MANUFACTURER... Read more
Incident date: Aug 16, 2011
TL* THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT THERE WAS AN INCREASE IN ENGINE RPMS BUT THE VEHICLE WOULD NOT MOVE AND FELT LIKE AS IF IT WERE STUCK IN NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE W... Read more
Incident date: Jul 7, 2011
I EXPERIENCED AN UNEXPECTED MOVEMENT OF THE VEHICLE WHEN I WASN'T PUSHING THE ACCELERATOR EITHER MOVING FORWARD OR BACKWARDS. AN INCREASE IN THE RPMS IS EVIDENT IN BOTH BUT WORSE IN REVERSE. WHEN STOPPING AT THE LIGHT AND GEAR IS IN "D", AFTER A FULL STOP, THE ENGINE INCREASES THE RPMS. WHEN YOU RELEASE THE BRAKES TO START MOVING AGAIN, THE CAR ABRUPTLY MOVES WITHOUT PUSHING THE ACCELERATOR. IN R... Read more
Incident date: Aug 18, 2011
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO REVERSE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 131,000.
Incident date: Aug 18, 2011
TL* THE CONTACT OWNS A 2011 FORD F150. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THE LEAK FROM THE BELL HOUSING. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 1,072. THE VIN WAS UNAVAILABLE.
Incident date: Aug 11, 2011
AT TIMES WHEN COMING TO A STOP WITH FOOT ON BRAKE VEHICLE MOTOR REVS AND LURCHES HARD TO KEEP STOPPED AND YOU AT TIMES WIND UP IN THE MIDDLE OF AN INTERSECTION. I PURCHASED THE CAR FROM MY SISTER BECAUSE SHE WAS TO SCARED TO DRIVE IT. VEHICLE WAS TAKEN TO ISUZU DEALER TWICE BUT STILL HAS THE PROBLEM. *KB
Incident date: Oct 21, 2010
MY 2007 FORD FREESTYLE LUNGES FORWARD & BACKWARD UNCONTROLLABLY. HAD VEHICLE SERVICED AT FORD DEALERSHIP ON 10-21-2010 AND WAS DIAGNOSED AND ADVISED TO REPLACE ALL PLUGS AND 1 COIL AND 7 BOOTS, MILEAGE 78,436. COMPLETED THE SERVICE AS ADVISED, COST $931.35. THE PROBLEM STILL EXISTED AND ENGINE LIGHT CAME ON JUNE OF 2011. HAD SAME DEALERSHIP DIAGNOSE AND THE SAME DIAGNOSIS CAME BACK BUT EVERYTHING... Read more
Incident date: Jun 23, 2011
VEHICLE LUNGES WHEN BRAKE IS RELEASED. VEHICLE WILL MOVE FORWARD OR REVERSE ONCE VEHICLE IS PUT IN GEAR AND THE BRAKE IS RELEASED AND ALSO WHEN STOPPING FOR EXAMPLE AT A RED LIGHT, ONCE BRAKE IS RELEASED THE VEHICLE WILL JERK FORWARD WITHOUT STEPPING ON THE ACCELERATOR. *KB
Incident date: Aug 11, 2011
2011 F250,CREWCAB,DIESEL, 6 SPEED AUTO TRANS - TRANSMISSION SHUDDERS AND KNOCKS, SHAKING TRUCK ,MAKES A CLUNKING SOUND WHEN TRAVELING AROUND38-40 MPH AS IF GEARS GETTING STUCK IN BETWEEN GEARS. CONCERNED THAT WHILE ON ROAD, VEHICLE MAY COME TO A COMPLETE STOP IN TRAFFIC.- ALSO TRUCK IS A SHORT BED THAT CAME WITH THE FACTORY TOWING PACKAGE ,FIFTH WHEEL /GOOSENECK SET UP. AS PER SALESMAN, TRUCK WA... Read more
Incident date: Aug 4, 2011
CAR WAS BACK TO DEALER ABOUT 16 MONTHS AGO FOR RECALL NTB06-051A. AT THAT TIME CRANK ANGLE SENSOR WAS REPLACED AND ECM WAS REPROGRAMMED . THIS MONTH AUGUST 2011 SAME SYMPTOMS BUCKING HARD TO START STALLING. TAKEN TO AND INDEPENDENT SHOP AND CONFIRMED ANOTHER CRANK SENSOR FAILURE. *KB
Incident date: Jun 10, 2011
MY KIA SORENTO 2011 MANUAL TRANSMISSION IS JERKING WHILE WE DRIVING OR COMING OUT OF A FULL STOP BUT THIS IS RANDOM, SHES BEEN AT THE DEALER ON 4 OCASIONS BUT THEY CAN NOT FIGURE OUT WHATS WRONG, THE COMPUTER DID NOT ADVISE OF ANY PROBLEM SO WE CONTINUE USING THE CAR AND MAKE NOTES OF WHEN IT HAPPENS THE DEALER TOLD US WHEN IT HAPPEND MORE OFTEN THEN TAKE HER BACK, SO IF ANYBODY HAS AN IDEA OF WHA... Read more
Incident date: Aug 17, 2011
DRIVING ON THE HIGHWAY IN TRAFFIC, MY 2003 HONDA ACCORD V6 SUDDENLY DROPPED INTO FIRST GEAR SUDDENLY SLOWING MY TRAVEL FROM 55 MPH TO 35 MPH. I NARROWLY AVOIDED BEING HIT BY THE VEHICLE BEHIND ME BY TURNING OFF ONTO THE SHOULDER. THE ACCORD THEN DOWNSHIFTED AND CONTINUED TO JUMP SUDDENLY BETWEEN SECOND AND THIRD GEARS. THE ACCORD SHOWED NO DASHBOARD INDICATIONS THAT SOMETHING WAS WRONG BUT CONTIN... Read more
Incident date: Aug 17, 2011
ABS LIGHT IS ON CONTINUOUSLY. OVERDRIVE JUMPING IN AND OUT OF GEAR AFTER DRIVING IT 30 MINUTES OR MORE. I READ THE RECALL AND SAFETY REPORT THAT BRAKE FLUID LEAKS ON THE ABS SWITCH CONNECTED TO THE MASTER CYLINDER WHICH CAN CAUSE A CATASTROPHIC FIRE. I DIDN'T RECEIVE ANYTHING IN THE MAIL FROM FORD ON MY VEHICLE ON THIS PROBLEM AS OF YET. ALSO THE COOLANT LINE THAT RAN UNDER PORT INJECTION WAS WEL... Read more
Incident date: Jun 8, 2011
I RECENTLY BOUGHT A USED 2007 FORD FREESTYLE FROM A USED CAR DEALERSHIP. AFTER OWNING THE CAR FOR A COUPLE OF MONTHS, I WAS SITTING IN A DRIVE-THRU LINE WHEN I NOTICED MY CAR STARTED SURGING FORWARD WHILE MY FOOT WAS ON THE BRAKE. I BECAME CONCERNED THAT I MIGHT HIT THE CAR AHEAD OF ME SO I GOT OUT OF LINE AND PARKED THE CAR. AFTER SOME DOWN TIME I WAS ABLE TO RE-START THE CAR AND FOR THAT NIGHT H... Read more
Incident date: Jul 26, 2011
ON A DRIVE FROM NC TO GA WE NOTICED THAT WE WERE LOSING ACCELERATION ON EVERY HILL ON THE HIGHWAY AFTER ABOUT 2 1/2 HOURS INTO THE DRIVE. WE COULD NOT ACCELERATE UP HILLS AND PRESSED THE GAS PEDAL ALL THE WAY TO THE FLOOR. AS WE CLIMBED THE HILLS WE LOST ACCELERATION. AFTER STOPPING FOR LUNCH THE PROBLEM SEEMED TO GO AWAY UNTIL ANOTHER 2 1/2 HOURS MORE WHERE THE PROBLEM GOT WORSE. TRACTOR TRAI... Read more
Incident date: Aug 15, 2011
UPDATE ON ODI 10419757: TOOK CAR TO FORD DEALER BECAUSE ENGINE LIGHT CAME ON AFTER CAR LUNGED (WHILE BACKING UP). SAID IT WAS THE THROTTLE CONTROL ACTUATOR STICKING WAS REPLACED AT A COST OF $895.00. TWO OTHER CUSTOMERS WITH FORD FREESTYLE HAVE HAD THE SAME PROBLEM. *KB
Incident date: Aug 17, 2011
I HAVE A 2005 FORD FREESTAR WITH 61000 MILES ON IT AND I HAVE HAD NO PROBLEMS NO SOUNDS NO NOTHING AND TODAY ON MY WAY HOME ON THE HIGHWAY IT JUST STOPPED MOVING LIKE I WAS IN NEUTRAL BUT I WAS IN DRIVE. I HAD TO PULL OVER IMMEDIATELY AS THERE WERE SEVERAL LARGE TRUCKS COMING UP BEHIND ME. I BARELY GOT IT OUT OF THE WAY. I WAS NOT ABLE TO FIND A SPOT TO KIND OF GET OUT OF THE WAY THEN I WOULD NOT ... Read more
CHEVROLET
TAHOE HYBRID
(2009) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 17, 2011
Incident date: Aug 12, 2011
I HAVE NEVER HAD ANY ISSUES OTHER THAN THE RECALLS WITH MY TAHOE. I PULLED INTO A PARKING SPACE AT MY BANK. AS I GOT INTO THE SPACE. THE BRAKES WENT TO THE FLOOR AND I PUT BOTH FEET ON THE BRAKE PEDAL AT THIS POINT. THE RPMS WENT UP. IT WAS LIKE THE ENGINE CAME TO LIFE BY ITSELF. IT SELF ACCELERATED OVER THE CONCRETE SPACER AND SIDEWALK INTO THE BANK'S BRICK WALL. THE AIRBAG DEPLOYED UPON ... Read more
Crash
1 injured
Incident date: Aug 13, 2011
AFTER HAVING PROBLEMS WITH DASHBOARD LIGHTS GOING ALL ON AND OFF WHILE DRIVING TWO YEARS AGO, NOW MY TRANSMISSION HAS FAILED AND THE COMPUTER HAS GONE OUT OF THE CAR. I HAVE HAD ONGOING ISSUES WITH THE AIR CONDITIONING, AND HAVE REPLACED THE MODULE IN THE AIR CONDITIONING TO JUST HAVE THE ISSUE RE-APPEAR A YEAR LATER. THE CRUISE CONTROL HAS GONE OUT. AND WITH HEAVY RAINS, I HAVE LEAKING WITH MY... Read more
Incident date: Aug 1, 2011
I TOOK MY 2010 SUBARU OUTBACK TO MY DEALER TO HAVE MY FRONT BRAKES CHECKED. IT FELT LIKE THEY WERE GRABBING, AND I WANTED TO CHECK THE WEAR. THEY CHECKED THE BRAKES, CLEANED THEM UP, AND STATED THEY WERE AT NORMAL WEAR FOR 35,000 MILES. IN THE NEXT BREATH, THEY STATED I NEEDED A NEW TRANSMISSION. I STILL HAVE NOT GOTTEN AN EXACT REASON WHY MY TWO YEAR OLD CAR NEEDS A NEW TRANSMISSION. I HAVE A CV... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 17, 2011
Incident date: Aug 1, 2011
CRACK IN THE RADIATOR ASSEMBLY OCCURRED LEADING TO INTERNAL LEAKAGE OF THE ENGINE COOLANT. 2005 NISSAN PATHFINDER WITH AUTOMATIC TRANSMISSION BEGAN HARD SHIFTING IN THE FALL OF 2010. THIS WAS A CONSTANT DAILY OCCURRENCE IF THE DRIVER FORGOT TO TAKE THE PATHFINDER OUT OF OVERDRIVE. IT SOUNDED LIKE THE OLD 1970S FORD UNIVERSAL JOINT AS IT SHIFTED INTO GEAR. AT TIMES THE CAR FELT LIKE THE BACK-END WA... Read more
Incident date: Aug 16, 2011
MY 2002 LEXUS ES 200 WAS DYING OR NOT STARTING AT ALL. SUDDENLY, IT WAS WORKING FINE. 2 DAYS LATER, WHILE IDLING OR WHEN MY FOOT WAS ON THE BRAKE, IT WOULD LURCH FORWARD AND START ACCELERATING AT SOMETIMES 40MPH. I HAD TO SLAM ON THE BRAKES, THEN EMERGENCY BRAKE TO STOP, THEN AFTER I TURNED IT OFF, IT WOULD SHAKE FORWARD. *KB
Incident date: Feb 14, 2010
THE 2010 CAMARO SS AUTOMATIC IS EQUIPPED WITH THE FUEL MANAGEMENT SYSTEM WHICH DEACTIVATES THE VALVES ON FOUR CYLINDERS AT LOW SPEEDS. UPON ACCELERATING THE FOUR CYLINDERS ARE RE-ACTIVATED AND A SURGE OF APPROXIMATELY 200 HUNDRED HORSEPOWER IS SENT TO THE REAL WHEELS WHICH CAUSES A TRACTION LOSS AND LOSS OF CONTROL ON ICY OR SNOW COVERED ROADWAYS. THIS IS A HAZARD WHICH CAN CREATE A SERIOUS ACC... Read more
Incident date: Aug 3, 2011
2005 HONDA TRANSMISSION IS FAILING AT 60K MILES. SOME MOTOR MOUNTS WERE RUINED FROM THE SHAKING AND NEEDED TO BE REPLACED. THE FRONT AXLE HAS DAMAGE FROM THE SHAKING AS WELL. AND I STILL NEED TO REPLACE THE TRANSMISSION. THE GEARING GETS STUCK SHIFTING AROUND 45 MPH, IT GROANS AND SHAKES THE CAR BEFORE FINALLY SHIFTING DOWN A GEAR. *KB
Incident date: Aug 8, 2011
2010 F-250 40K MILES HAS BEEN IN AND OUT OF THE SHOP SINCE PURCHASED 14 SERVICE REPAIRS AND 8 OF THE 14 REPAIRS HAVE BEEN MAJOR, TRANSMISSION WAS LEAKING AND DOWN SHIFTING WHILE ON THE HIGHWAY, HAD TO BE REPAIRED, CRUISE CONTROL WENT OUT WHILE ON THE FREEWAY AND THE TRUCK LOST ALL POWER WHILE ON A HIGHLY CONGESTED HIGHWAY, IT HAS HAD THE SAME PROBLEM A FEW TIMES NOW, DEFECTIVE INSTRUMENT CLUSTER F... Read more
Incident date: Jul 13, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED AFTER SHIFTING THE VEHICLE INTO PARK, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT STATED A SPRING ATTACHED TO THE SHIFTER BROKE CAUSING IT TO LOCK. THE CONTACT NOTICE A NHTSA CAMPAIGN I.D. NUMBER 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THE VEHICLE WAS ... Read more
Incident date: Jul 29, 2011
VEHICLE STARTED TO BEGIN TAKEOFF REALLY SLOW AND HESITANT, AND THEN SHIFT REALLY HARD WITH A JERKING MOTION INTO SECOND. NOT SAFE FOR TAKING OFF WITH TRAFFIC OR CROSSING INTERSECTIONS. VERY SCARY TO OPERATE. COULD RUIN TRANSMISSION, SHAFTS, AND OTHER PARTS. QUOTE FROM DEALERSHIP TO REPLACE ECM IS AROUND 1500+. THEN TRANSMISSION AROUND 3000+. I AM CURRENTLY DEALING WITH TOYOTA BACK AND FORTH ON GET... Read more
Incident date: Jun 28, 2010
TORQUE CONVERTER ISSUE (VIBRATION/SHUDDER/GRINDING BETWEEN 20-50 MPH WHILE ACCELERATING). ACURA RECOMMENDS REPLACEMENT OF TRANSMISSION AND TORQUE CONVERTER. ACURA HAS NOT ACKNOWLEDGED THIS AS A PROBLEM, DESPITE THE REPEATED INCIDENTS OF FAILURE. THIS IS A KNOWN PROBLEM AND NEEDS TO ADDRESSED BY ACURA!!!! IT WOULD BE SAFE TO SAY FROM SIMILAR COMPLAINTS THAT I'VE READ ON THE INTERNET THAT THERE ... Read more
Incident date: Jun 28, 2010
TORQUE CONVERTER ISSUE (VIBRATION/SHUDDER/GRINDING BETWEEN 20-50 MPH WHILE ACCELERATING). ACURA RECOMMENDS REPLACEMENT OF TRANSMISSION AND TORQUE CONVERTER. *KB
Incident date: Jul 25, 2011
TL* THE CONTACT OWNS A 2003 DODGE CARAVAN. THE CONTACT STATED WHILE TRAVELING 50 MPH THE ACCELERATOR WAS DEPRESSED, BUT THE VEHICLE FAILED TO MAINTAIN CURRENT SPEED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC. THE MANUFACTURER HAD NOT BEEN CONTACTED, AND THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 95,968 AND THE CURRENT MILEAGE WAS 95,974. UPDATED 9/13/11 *CN THE CONSUMER STATED... Read more
MINI
COOPER CONVERTIBLE
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 17, 2011
Incident date: May 9, 2009
TL* THE CONTACT OWNS A 2006 MINI COOPER CONVERTIBLE. WHILE DRIVING APPROXIMATELY 30 MPH OR LESS, THE CONTACT EXPERIENCED A SLIGHT LOSS IN THE POWER STEERING. THERE WAS NO WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL MANEUVERED WITH DIFFICULTY, EVEN THOUGH THE POWER STEERING HAD NOT COMPLETELY FAILED. THE VEHICLE CONTINUED IN OPERATION. IN ADDITION, A TICKING NOISE WOUL... Read more
Incident date: Nov 23, 2008
I OWN A 2006 FORD FREESTYLE AND I HAVE HAD MANY PROBLEMS WITH IT. THE MOST PREVALENT AND FRUSTRATING ISSUES ARE ONES I'VE SEEN MANY COMPLAINTS ABOUT. THE CAR LUNGING FORWARD OR BACKWARD (HAPPENS MORE WHEN A/C HAS BEEN ON), HIGH RPMS WITH PEDAL TO FLOOR AND THE CAR GOING NOWHERE (WRENCH LIGHT COMES ON). THE FIRST TIME THE RPM ISSUE HAPPENED I WAS ON MY WAY UP TO LANCASTER, CA DRIVING UP A VERY STE... Read more
VOLKSWAGEN
BEETLE
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 17, 2011
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS 2000 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT GEARS UNLESS HE WAS DRIVING 40 TO 60 MPH. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 64,000.
Incident date: Jun 10, 2011
6/10/2011 THE TRANSMISSION ON MY 2006 NISSAN MAXIMA FAILED WITHOUT WARNING WHICH PREVENTED THE CAR FROM ACCELERATING. THIS WAS WHILE ON THE TURNPIKE IN PA WITH TRAFFIC MERGING AND MOVING AT SPEEDS OF UP TO 75MPH. LUCKILY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITHOUT GETTING INTO AN ACCIDENT OR CAUSING AN ACCIDENT. UPON FURTHER RESEARCH I SEE TRANSMISSION ISSUES ARE VERY COMMON FOR THIS MAKE ... Read more
Incident date: Aug 11, 2011
I AM THE OWNER OF A 2006, 6 CYLINDER SATURN VUE. JAN 2011 I TOOK MY CAR TO AN AUTHORIZED SATURN DEALER. LANNAN CHEVROLET IN LOWELL, MA BECAUSE THE COOLANT LIGHT WAS ON. THEY DID A DIAGNOSTIC AND SAID THE COOLANT HAD TO BE FLUSHED, I GOT THIS DONE AT THE DEALERSHIP. AUGUST 11, 2011 I WAS COMING OUT OF BOSTON AND AT A FEW RED LIGHTS THE ENGINE DIDN'T SEEM TO WANT TO GO. AS I WAS EXITING THE TUNNEL ... Read more
Incident date: Mar 15, 2010
TL* THE CONTACT OWNS A 1999 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VHICLE AFTER WAITING APPROXIMATELY FORTY MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE ENGINE WOULD HAVE TO BE REBUILT. THE CONTACT HAD THE VEHICLE REPAIRED, HOWEVER, THE FAILURE CONTINUED. THE CONTACT BELIEVED THE... Read more
Incident date: Jul 9, 2011
I AM THE ORIGINAL OWNER OF A 2005 MAXIMA WITH 65,146 MILES AND I HAVE BEEN EXPERIENCING A VERY HARD KNOCK AND PULL WHEN THE VEHICLE SHIFTS GEARS. I HAVE RESEARCHED THE PROBLEM ONLINE AND FOUND ABOUT 100 COMPLAINTS WITH THE SAME SYMPTOMS. I BELIEVE THEIR IS DEFINITELY A MANUFACTURES PROBLEM WITH THE TRANSMISSION. *KB
Incident date: Aug 1, 2010
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THE VEHICLE WOULD VIOLENTLY JERK AND WOULD BE DIFFICULT TO SHIFT WHEN SHIFTING BETWEEN GEARS. THE DEALER ADVISED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE TRANSMISSION AND THE WARRANTY WOULD NOT COVER THE CHARGES. THE MANUFACTURER HAD NOT BEEN NOTIFIED. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 99,000. THE APPROXIM... Read more
Incident date: Aug 15, 2011
TL* THE CONTACT OWNS A 2002 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 TO 15 MPH AND TRYING TO ACCELERATE, HE NOTICED THAT THE ENGINE WOULD REV, BUT THE VEHICLE WOULD NOT ACCELERATE. AFTER PULLING INTO A GARAGE AND THEN TRYING TO REVERSE, THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT HE NEEDED A NEW TRANS... Read more
Incident date: Aug 4, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THE VEHICLE WAS EXPERIENCING MULTIPLE FAILURES. THE FIRST FAILURE WAS BOTH THE HEAT AND AIR-CONDITIONING UNIT ACTIVATED AT THE SAME TIME, DESPITE BOTH UNITS BEING TURNED OFF. THE SECOND FAILURE WAS INACCURATE READINGS FROM THE ELECTRICAL METERS AND GAUGES ALONG THE INSTRUMENT PANEL. THE FINAL FAILURE WAS WHILE TRAVELING AT LOW SPEEDS THE... Read more
Incident date: Aug 16, 2011
TL* THE CONTACT OWNS A 2008 PONTIAC G6. THE CONTACT STATED WHILE PARKING THE VEHICLE THE GEAR SHIFT WAS STUCK INTO NEUTRAL AND WOULD NOT SHIFT INTO PARK. THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP HAD FAILED. THE GEAR SHIFT WOULD NOT SHIFT INTO PARK AND THE VEHICLE WOULDL NOT START. THE DEALER WAS CONTACTED WHO STATED THERE ARE NO RECALLS AND TOLD THE CONTACT TO CONTACT NHTSA. THE MANUFACTURER W... Read more
Incident date: Mar 1, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PULL OFF, THE VEHICLE STARTED TO SURGE. THE TRANSMISSION SHIFTED VERY HARD AS A RESULT OF THE VEHICLE JERKING SO VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHO DIAGNOSED THAT THE VALVE BODY WITHIN THE TRANSMISSION WAS DEFECTIVE AND THE TRANSMISSION NEEDED TO BE REBUILD. THE DEALER WAS CONTACTED WHO STATED ... Read more
Incident date: May 27, 2011
2000 HONDA ACCORD RECEIVED TRANSMISSION REPLACEMENT. CONSUMER STATES TWO MONTHS AFTER THE REPLACEMENT SHE IS EXPERIENCING THE SAME ISSUE. *KB THE CONSUMER STATED THE GEARS WOULD SLIP AND GRIND UPON ACCELERATING FROM A STOP POSITION AND WHILE DRIVING. *JB