Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 16, 2011
2004 NISSAN TITAN SE TRUCK. REAR AXLE SEAL LEAK. *TR
MERCURY
MOUNTAINEER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 23, 2011
Incident date: Dec 17, 2010
TRANSMISSION WOULD NOT SHIFT INTO THIRD GEAR. 70000 MILES NO TOWING JUST STREET DRIVING. HAD TO HAVE THE TRANSMISSION REBUILT. SEEMS TO BE COMMON ISSUE FOR FORD ON 2002 MERCURY MOUNTAINEERS AND FORD EXPLORERS. *TR
Incident date: Aug 22, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED HE WAS UNABLE TO SHIFT THE VEHICLE OUT THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE GEAR SHIFT WAS BROKE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY OF THE RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FA... Read more
Incident date: Aug 22, 2011
TRANSMISSION RANGE SENSOR IN 07 SUZUKI FORENZA WENT OUT AT 70 MPH AND ALMOST MADE A VEHICLE BEHIND ME RUN INTO ME. THE VEHICLE PART COSTS ABOUT 60 DOLLARS PLUS TAX AND LABOR BUT I HAVE BEEN TOLD IT IS NOT COVERED UNDER THE DRIVETRAIN WARRANTY. *TR
Incident date: May 23, 2011
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED WITH OUT ANY WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MI... Read more
Incident date: Aug 23, 2011
TL* THE CONTACT OWNS A 2006 TOYOTA COROLLA. WHILE THE VEHICLE WAS PARKED THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFT INTO DRIVE FROM PARK BUT IT WOULD NOT MOVE. THE GEAR SHIFT MADE A LOUD CRACKLING SOUND WHEN IT WAS ENGAGED AND THE CONTACT WAS UNABLE TO MOVE IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Incident date: Mar 31, 2011
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 65 MPH THE VEHICLE STARTED SLOWING DOWN AND AS THE ACCELERATOR WAS DEPRESSED THE SPEED CONTINUED TO DECREASE. THERE WERE NO WARNING LIGHTS ILLUMINATED AND THE CONTACT WAS UNABLE TO INCREASE SPEED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED ... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 23, 2011
Incident date: Apr 1, 2011
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN BEETLE. THE CONTACT STATED WHILE DRIVING 20 MPH THE TRANSMISSION STARTED SLIPPING AND THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR. THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED FOR $4000. THERE WERE NO RECALLS OR RELATED WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS... Read more
Incident date: Aug 23, 2011
I HAVE A 2.5 MONTH OLD 2011 GMC TERRAIN. AT 4984 MILES IT IS IN THE SHOP FOR STALLING, FOR A HORRIBLE RATTLE UPON START UP, AND FOR IT JERKING BETWEEN FIRST AND SECOND GEAR. WHEN I TOOK IT IN THIS MORNING IT HAD STALLED SIX TIMES WITHIN THE PAST 2 DAYS. IT STALLS AFTER START-UP IN FORWARD AND REVERSE AND IT STALLED THREE TIMES WHILE IN IDLE IN A FAST FOOD DRIVE-THRU. THERE IS ALSO THE RATTLING... Read more
Incident date: Jun 15, 2010
PROBLEM # 1--2007 CHRYSLER 300 HEMI ENGINE SHOULD BE RECALLED FOR THE BRAKE SHIFTER COMPONENT. RECENTLY THE CAR LOCKED IN PARK, AND COULD NOT BE TAKEN OUT OF PARK WITHOUT USING A SCREWDRIVER TO RELEASE IT AFTER REMOVING THE DRIVE SHIFTER PANEL. PROBLEM #2--RECENTLY, THE CAR STARTED TO LOOSE POWER ON THE EXPRESSWAY WITHOUT ANY WARNING. MY SPEED WAS 60 MPH AND DROPPING. AFTER ALLOWING THE CA... Read more
Incident date: Dec 12, 2010
MY 2001 ODYSSEY TRANSMISSION FIRST SHOWED SIGNS OF FAILURE IN SEPT 2009 (105K MI) WHILE I WAS TRAVELING THROUGH NORTH DAKOTA. I TOOK THE VAN TO A HONDA DEALER IN MINOT ND AFTER THE CHECK ENGINE LIGHT CAME ON. THEY RESET THE WARNING LIGHT AND SAID THEY DID NOT THINK IT WAS SERIOUS BUT IT SHOULD BE CHECKED WHEN I GOT HOME. AFTER RETURNING HOME I HAD THE TRANSMISSION FLUID CHANGED AND WAS TOLD T... Read more
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 2005 DODGE MAGNUM RT. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE FROM PARK INTO ANY OTHER GEAR. ALSO, THE MANUAL OVERRIDE FUNCTION WAS FRACTURED. THE DEALER ADVISED THE CONTACT THAT HIS VIN HAD NOT BEEN INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, DID NOT OFFER ANY ASSISTANCE. A PRIVATE MECHANIC INSTALLED A NEW SHIFTER. T... Read more
Incident date: Aug 19, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT THE DRIVER WAS UNABLE TO SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MIL... Read more
Incident date: Aug 15, 2011
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THE VEHICLE WAS VIOLENTLY JERKING AND SWITCHING BETWEEN GEARS. THE CONTACT WAS AWAITING A SERVICE APPOINTMENT WITH THE DEALER. THE MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 73,000. THE VIN WAS UNAVAILABLE.
Incident date: Aug 1, 2011
TL* THE CONTACT OWNS A 2007 DODGE CHARGER. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT FROM OUT OF PARK. THE DEALER ADVISED THAT THE CONTACT WOULD NEED TO REPLACE THE SHIFT ASSEMBLY AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 50,160. THE VIN WAS UNAVAILABLE.
Incident date: Aug 18, 2011
DRIVING HOME FROM WORK WHEN REAR DIFFERENTIAL FAILED AS I WAS CROSSING INTERSECTION. *TR
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE VEHICLE WAS PREVIOUSLY INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND WAS REPAIRED. AFTER THE REPAIRS, THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE TCS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THE TRANSMISSION... Read more
Incident date: Aug 22, 2011
2005 NISSAN MAXIMA TRANSMISSION PROBLEM - MY CAR BEGAN MAKING A VERY LOUD KNOCKING SOUND WHEN I WOULD SHIFT FROM PARK TO DRIVE OR REVERSE. IT DOESN'T DO IT ALL THE TIME, BUT IT IS DOING IT MORE FREQUENTLY NOW. IN ADDITION MY TRANSMISSION HAS BEGUN TO SLIP WHILE DRIVING. I GOOGLED 2005 NISSAN MAXIMA ISSUES AND TO MY SURPRISE THERE ARE COUNTLESS COMPLAINTS ABOUT TRANSMISSION ISSUES WITH THE NISS... Read more
Incident date: Aug 22, 2011
2002 LEXUS RX300 AUTOMATIC TRANSMISSION ISSUE. HAVE BEEN READING ON THE INTERNET AS WELL AS THIS SITE (16 TOTAL COMPLAINTS ABOUT TRANSMISSION/POWER TRAIN FOR THIS PARTICULAR VEHICLE). JUST THIS MORNING, MY WIFE (PRINCIPAL DRIVER OF THIS VEHICLE) TRIED TO PUT THE VEHICLE IN REVERSE (LOCATED INSIDE OUR HOME GARAGE). THE VEHICLE WILL NOT REVERSE. FROM READING OTHER COMPLAINTS, IT SEEMS THAT THIS ... Read more
Incident date: Aug 19, 2011
2007 NISSAN XTERRA RADIATOR FAILED AND ABOUT A MONTH LATER THE TRANSMISSION FAILED DUE TO ANTIFREEZE IN THE TRANSMISSION. THE NISSAN XTERRA WAS SLIPPING ON THE HIGHWAY CAUSING THE VEHICLE TO SLOW AS TRAFFIC WAS APPROACHING ON ALL SIDES. THE VEHICLE LOST FORWARD DRIVE CONTROL. *TR
Incident date: Aug 2, 2011
TRANSMISSION RANGE SENSOR. CAR SLAMS INTO GEAR AND GETS STUCK IN 2ND GEAR AFTER STOPPING. PUTTING CAR IN PARK ALSO SLAMS INTO GEAR. SEEMS TO BE A VERY COMMON PROBLEM AMONG RENO/FORENZA OWNERS. TAKES QUITE A LONG TIME TO REPAIR AND IS ABOUT $300. SEEMS LIKE IT SHOULD BE INCLUDED IN A RECALL/WARRANTY SINCE IT IS CONNECTED TO THE TRANSMISSION BUT OF COURSE IT IS NOT. *TR
Incident date: Jan 9, 2009
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED JANUARY 2009 BECAUSE THE VEHICLE WOULD STOP ACCELERATING BETWEEN FIRST AND SECOND GEARS. THE MANUFACTURER REPLACED THE TRANSMISSION WITH A REFURBISHED TRANSMISSION YET THE EXACT FAILURE RECURRED. BOTH TRANSMISSIONS FAILED DUE TO EXCESSIVE HEAT BUILDUP. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THEY W... Read more
Incident date: Sep 1, 2010
TRANSMISSION FAILURE IN 2010, ALMOST CAUSED VEHICLE ACCIDENT ON THE HIGHWAY; WAS REBUILT IN MARCH 2011, BUT TRANSMISSION IS SLIPPING AGAIN AND IT IS NOW AUGUST 2011. I HAVE BEEN CHECKING SEVERAL DIFFERENT WEBSITES AND I RECEIVED 1 RECALL LETTER IN THE MAIL BUT HAPPENED TO NOTICE THERE IS ANOTHER RECALL. IF ALL OF THESE PROBLEMS ARE CONTINUING TO HAPPEN, WHY IS A RECALL ON THE ENTIRE TRUCK NOT DO... Read more
Incident date: Aug 12, 2011
MY 2010 AT SANTA FE STARTED WITH OCCASIONAL LURCHING FORWARD WHEN STARTED, THEN PROGRESSED TO HARSH SHIFTING, BUMPING AND BANGING NOISES FROM THE AT. THIS WAS EPISODIC, WHEN THE CAR WAS COLD. (SEE MY INITIAL COMPLAINT #10379504) SINCE MY ORIGINAL COMPLAINT, THE DEALER PUT IN A "DATA RECORDER" TO TRY TO CAPTURE WHAT WAS HAPPENING. DESPITE 2-3 EPISODES OF THIS HAPPENING WHILE THE RECORDER WAS ON, T... Read more
Incident date: Jul 4, 2011
TL* THE CONTACT OWNS A 2001 ACURA 3.2 CL. WHILE DRIVING 55 MPH, THE CONTACT STATED THAT THE VEHICLE JERKED AND STALLED. A LOCAL MECHANIC DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE WAS NOT REMEDIED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Incident date: May 16, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO JERK WHILE SHIFTING AND THE TRANSMISSION WOULD SLIP. ALSO, THERE WAS AN INCREASE IN ENGINE RPMS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THERE WAS A FAILURE WITH THE VALVE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Incident date: Aug 20, 2011
2004 HONDA ACCORD TRANSMISSION FAILURE IT JUST STOP WORKING HONDA DID A RECALL ON THIS YR AND MODEL BUT SAID MY VIN IS NOT IN THE RECALL ITS FAILURE IS THE SAME AS THE RECALLED VEHICLES. *TR
Incident date: Nov 1, 2009
TRANSMISSION DELAY/SLIP DURING ACCELERATION. REQUIRES AN ECU UPDATE. LEXUS WILL CHARGE FOR THE UPDATE, UP TO $100. THE UPDATE SHOULD BE MANDATORY AND FREE OF CHARGE. *TR
Incident date: Aug 21, 2011
2009 YUKON XL HAS DIED 3 TIMES WHILE DRIVING. ONCE WAS IN REVERSE. THERE IS NO WARNING. I'VE TAKEN IT TO THE DEALERSHIP, THEY COULDN'T "REPRODUCE" THE PROBLEM SO NOTHING WRONG WAS DETERMINED. THE ONLY THING THAT QUITS IS THE ENGINE (WHICH TAKES OUT THE POWER STEERING SO I CANNOT CONTROL THE TRUCK FOR LONG AND NOT AT ALL IN A TURN); THE AIR AND RADIO/DVD PLAYER STAY ON, THE LIGHTS (IN - ON DASHBOAR... Read more
Incident date: Aug 20, 2011
TL* THE CONTACT OWNS A 2007 DODGE CHARGER. THE CONTACT STATED THE GEAR SHIFT FAILED TO MOVE OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED AS A RESULT OF THE FAILURE BUT WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER:08V583000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SH... Read more
Incident date: Aug 8, 2011
2010 FORD ESCAPE XLT. STARTING WITH ABOUT 1200 MILES THE TRANSMISSION BEGAN HARD SHIFTS, HESITATION BETWEEN GEARS, JERKING HARD INTO REVERSE WHEN ENGAGING, HIGH SPEED SHIFTS JERK INTO GEAR SOUNDING LIKE THE REAR END IS FALLING OUT. FORD DEALER FIRST STATED IT WAS NORMAL, AFTER SEVERAL MORE COMPLAINTS THEY DECIDED TO REBUILD THE TRANSMISSION. IT WORKED SMOOTHLY FOR ABOUT 200 MILES THEN STARTED TH... Read more
Incident date: Jan 1, 2007
OUR 2004 ACURA APPEARS TO BE VERY SLUGGISH AND SLOW TO ACCELERATE IN 35-40 MILES RANGE AND WAS PULLING TO THE RIGHT. SO, WE TOOK IT TO ACURA DEALERSHIP IN LOS GATOS, CALIFORNIA ON 1/27/2009 FOR FURTHER INVESTIGATION. THAT'S WHEN THE DEALER RECOMMENDED A NEW TRANSMISSION WITHOUT ANY MENTION OF THE EXISTING RECALLS ON THE 2004 ACURA MDX TRANSMISSION PROBLEMS. *TR
Incident date: Jul 27, 2011
TRANSMISSION FAILURE SLIPS IN AND OUT OF OVER DRIVE. *TR
Incident date: Aug 15, 2011
2005 FORD FREESTYLE SURGES AND ACCELERATES FROM A STOP OR LOW SPEED. IT IS PARTICULARLY EVIDENT WHEN SHIFTING THE TRANSMISSION FROM DRIVE TO REVERSE OR REVERSE TO DRIVE. THE ACCELERATION CAN LAST FOR MAXIMUM 5 SECONDS BUT YOU BETTER HAVE YOUR FOOT FIRMLY PLANTED ON THE BRAKE OR THE VEHICLE COULD LUNGE FORWARD OR BACKWARD INTO ONCOMING OR PARKED CARS AND PEDESTRIANS. IT DOESN'T HAPPEN AL THE TIME, ... Read more
Incident date: Aug 20, 2011
WE PURCHASED OUR 2003 SATURN NEW. THE TRANSMISSION WAS REPLACED RIGHT AFTER WE PURCHASED IT. WE HAVE HAD TROUBLE WITH THE CAR NOT WANTING TO GET IN TO GEAR ALONG WITH THE IGNITION NOT TURNING ON. THE VEHICLE HAS BEEN HAVING TROUBLE GETTING INTO GEAR FOR QUITE SOMETIME. WE HAD IT SERVICES ONCE WITH NO TRANSMISSION PROBLEMS SEEN. WE WERE TOLD THE IGNITION WOULD COST US 600 PLUS TO REPAIR. IT ON... Read more
Incident date: Aug 18, 2011
THE CAR STARTED JOLTING WHEN STARTING FROM A STOP AND THEN EVENTUALLY WENT INTO GEAR AND DROVE. TOOK IT TO THE DEALERSHIP TO INVESTIGATE (PUTTING A TOTAL OF 10 MILES ON THE CAR BETWEEN TIME THE ISSUE STARTED AND DROPPING OFF AT DEALER - MASTRIA NISSAN IN RAYNHAM, MA). DEALER TOLD US THE CVT TRANSMISSION NEEDED FULL REPLACEMENT, BUT CAR WAS SAFE TO DRIVE UNTIL DEALER GOT THE PART...IT WOULD JUST ... Read more
Incident date: Jul 1, 2010
NISSAN MAXIMA 2004 3.5 SE: AROUND 82000 MILES THE TRANSMISSION BEGAN TO JUMP INTO AND OUT OFF GEAR. IM AT 95000 MILES AND THE PROBLEM IS WORSE. IT SLIPS OUT OF GEAR EASIER CAUSING THE CAR TO SLOW DOWN, HAD CLOSE REAR ENDED ACCIDENTS, FORTUNATELY THE CARS BEHIND ME WERE PAYING ATTENTION. THIS PROBLEMS HAPPENS WHEN THE CAR IS AT OPERATING TEMPERATURE. I SWITCH FROM AUTOMATIC TO STANDARD AND THE PROB... Read more
FORD
EXPLORER SPORT
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 20, 2011
Incident date: Aug 11, 2011
2000 FORD EXPLORER, O/D LIGHT BEGAN FLASHING, CAR SPUTTERED, DRIVING DOWN THE ROAD, CAR WOULD NOT GO AT ALL AS THOUGH IT WAS STUCK IN NEUTRAL. WILL NOT GO IN GEAR. NO DRIVE, NO REVERSE, NOTHING. TOWED TO TRANSMISSION REPAIR SHOP, $1800. TO REPLACE TRANSMISSION. *TR
PONTIAC
GRAND PRIX
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 20, 2011
Incident date: Aug 18, 2011
I AM EXPERIENCING INTERMITTENT TRANSMISSION SLIPPING AS WELL AS MALFUNCTIONING FROM A START. *TR
Incident date: Aug 9, 2011
I AM SO UPSET THAT MY 2006 SUZUKI FORENZA TRANSMISSION RANGE SENSOR HAS BEEN GOING OUT. I HAVE HAD THIS PART REPLACED BACK IN 2009 AND IT WENT OUT WHILE I WAS DRIVING AND ALMOST CAUSED A CAR ACCIDENT AS I WAS DRIVING DUE TO THE GEARS SHIFTING AS I WAS ON THE EXPRESSWAY AND HAD TO PULL OVER ON THE SHOULDER. I WENT TO THE SUZUKI DEALERSHIP AND ADVISE OF THE PROBLEM AND SAID THAT IT NOT COVERED UNDER... Read more
Incident date: Aug 19, 2011
THE TRANSMISSION LOCKED INTO NEUTRAL AND COULD NOT BE MOVED INTO ANY OTHER GEAR. AN INTERNET SEARCH WILL SHOW THAT THIS HAPPENS OFTEN WITH THE 2009 JAGUAR XF. *TR
Incident date: Aug 16, 2011
FOR THE SECOND TIME, IN INTERSTATE HIGH SPEED TRAFFIC (70MPH) THE CAR WITHOUT WARNING DOWNSHIFTED. A THUNDEROUS CLUNK IS ACCOMPANIED BY THE CAR LURCHING AS IT DEACCELERATES THEN ALMOST IMMEDIATELY RESUMES SPEED. BUT INSTEAD OF THE ENGINE BEING AT 1800 RPM ITS CLOSER TO TWICE THAT. IN BOTH CASES THE DRIVER BEHIND ME THOUGHT THAT I BRAKED INTENTIONALLY AND NEARLY REAR ENDED ME. THE CAR IS THEN S... Read more
Incident date: Aug 18, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THE GEAR SHIFT UNIT HAD TO BE REPLACED BECAUSE IT WAS STUCK IN PARK. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THE ENTIRE GEAR SHIFT UNIT HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 65,682. UPDATED 9/16/11 *CN UPDATED 11/02/11
Incident date: Aug 17, 2009
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE SUDDENLY STALLED. THERE WAS ALSO A WHINING SOUND BEFORE THE VEHICLE WOULD DECELERATE AND LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE MOST RECENT FAILURE OCCURRED WHEN THE TRANSFER CASE MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Aug 8, 2011
TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING 55 MPH SHE NOTICED SMOKING IN THE REAR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THERE WAS A MINOR DEFECT IN THE TRANSMISSION. THE MECHANIC REPAIRED THE DEFECT AND WITHIN TWO WEEKS THE TRANSMISSION FAILED. THE CONTACT TOWED THE VEHICLE TO HER HOME AND NOTIFIED THE MANUFACTURER REGARDING ... Read more
Fire
Incident date: Jul 12, 2011
ONE MONTH AGO, MY HONDA ODYSSEY TRANSMISSION STARTED TO SLIP AND HESITATE WHEN I DROVE INTO FREE WAY. ALMOST REAR-ENDED BY CARS BEHIND. AND ALSO, ENGINE AND TCS LIGHT CAME ON. I HAD TO TURN ON EMERGENCY LIGHT AND DRIVE AT ABOUT 40 MILES/HOUR ON THE FREE WAY. THE SLIP SEEMS TO HAPPEN WHEN THE AUTO TRANSMISSION SWITCHES BETWEEN 2ND AND 3RD GEAR. WHEN PUTTING ON GAS TO ACCELERATE, IT CAN TAKE LONG TI... Read more
Incident date: Aug 19, 2010
TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STARTED THE VEHICLE AND THE GEAR SELECTOR WOULD NOT SHIFT FROM THE PARK POSITION. THE VEHICLE WAS REPAIRED BY A CERTIFIED MECHANIC. ONE YEAR LATER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Aug 16, 2011
TRANSMISSION FAILED AT 101,000 MILES ON 2004 MERCURY MONTEREY MINI-VAN. THE TRANSMISSION FAILED WITH NO PRIOR WARNING OR OCCURRENCES - ALL FLUIDS AND FILTERS HAVE BEEN CHANGED EVERY 30,000 MILES SINCE VAN WAS PURCHASED AT 40,000 MILES ON ODOMETER. THIS SUBSEQUENT FAILURE INCLUDED THE VEHICLES IMMOBILITY/LOSS OF POWER TO TRANSMISSION EVEN WHEN IN GEAR. THIS FAILURE REQUIRES THAT THE TRANSMISSION... Read more
Incident date: Aug 17, 2011
AS I WAS DRIVING MY 2006 FORD FREESTAR ON A BUSY HIGHWAY, THE VEHICLE ACTED AS IF IT WENT INTO NEUTRAL AND I HAD TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT GO INTO FORWARD OR REVERSE GEAR AT ALL - IT WAS SIMPLY STUCK ON THE SIDE OF THE ROAD.THIS VAN HAS ONLY 69,000 MILES ON IT AND SHOULD NOT HAVE SUCH AN ISSUE AT THIS POINT! I HAVE HAD IT TOWED TO A MECHANIC WHO INFORMS ME THAT THE TO... Read more
Incident date: Aug 19, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF THE PARK POSITION. THE DEALER DIAGNOSED THAT THE SHIFT MODULATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND TOLD THE CONTACT THAT THE VIN WAS NOT ASSOCIATED WITH ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000. UPDATED 9/13/11 *CN UPDAT... Read more