Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
TOYOTA
HIGHLANDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 26, 2011
Incident date: Aug 26, 2011
MY 2005 LIMITED EDITION TOYOTA HIGHLANDER HAS MULTIPLE ISSUES. THE RIGHT CALIBER IS STICKING, WHICH HAS CAUSED HEAT AND WARPING IN THE HUB SYSTEM AND AFFECTED THE ABS SENSOR. THESE WILL BOTH NEED TO BE REPLACED AT A COST OF OVER $1000. THE FRONT STRUTS ARE LEAKING. THE LARGEST PROBLEM IS WITH THE TRANSMISSION WHICH HAS SOME TYPE OF INTERIOR PROBLEM. IT IS SUGGESTED THAT I REPLACE THE TRANSMISS... Read more
Incident date: Aug 17, 2011
TL* THE CONTACT OWNS 2007 DODGE CHARGER. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE SHIFTER WOULD NOT SHIFT FROM PARK. THE CONTACT CALLED A TOW TRUCK AND THE DRIVER WAS ABLE TO GET THE SHIFTER TO MOVE OUT OF PARK. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHERE THE VEHICLE WAS DIAGNOSED AND THE DEALER ADVISED THAT THE SHIFTER ASSEMBLY WOULD NEED TO BE REPLACED. THE DEALER R... Read more
Incident date: Jul 26, 2011
TL* THE CONTACT OWNS A 2008 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE CONTACT HEARD A CLUNKING SOUND. THE SOUND WAS NOTICEABLE AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE TRANSMISSION MOUNTS HAD DISINTEGRATED AND THE MOTOR MOUNT HAD FRACTURED CAUSING DAMAGE TO THE THE CV JOINTS. THE MOTOR MOUNT , TRANSMISSION MOUNT AND CV JOINT HAD T... Read more
Incident date: Aug 25, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. WHILE PARKED, THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE YET THE GEAR SHIFTER WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE GEAR SHIFT BOX HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Incident date: Aug 6, 2011
TORQUE CONVERTER FAILED DUE TO FAULTY EQUIPMENT. THIS CAUSED A TOTAL TRANSMISSION REPLACEMENT PER ACURA. *TT
VOLKSWAGEN
BEETLE
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 26, 2011
Incident date: Aug 1, 2009
TL* THE CONTACT OWNS A 2001 VOLKSWAGEN BETTLE. THE CONTACT STATED THAT THE VEHICLE WOULD DOWNSHIFT ABNORMALLY BETWEEN GEARS AND HE WOULD HAVE TO MANUALLY SHIFT FROM FOURTH INTO THIRD. THE VEHICLE WOULD THEN ROAR LOUDLY AND LOSE ALL POWER. THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER AN... Read more
Incident date: Aug 1, 2011
2010 ACADIA TRANSMISSION AND TRACTION CONTROL SAFETY PROBLEMS. WHILE DRIVING 70MPH ON THE HIGHWAY, THE TRACTION CONTROL SYSTEM ALARM CAME ON IN ADDITION TO A FLASHING STABILITY CONTROL AND ABS WARNING LIGHTS. THE REAR PASSENGER WHEEL LOCKED UP, THE TRANSMISSION DOWNSHIFTED INTO 3RD GEAR CAUSING THE VEHICLE TO VEER INTO THE RIGHT LANE. ADDITIONALLY, WE HAVE BEEN HAVING POWER STEERING PUM PROBLEM... Read more
Incident date: May 15, 2009
TL* THE CONTACT OWNS A 2005 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE WOULD NOT ACCELERATE. HE COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED AS A FAILED TRANSMISSION AND WAS REPAIRED. APPROXIMATELY 31,000 MILES LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED NOR WAS THE MANUFAC... Read more
Incident date: Aug 25, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300 LIMITED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT COME OUT OF PARK. THE DEALER AND MANUFACTURER WERE NOTIFIED BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.
Incident date: Aug 25, 2011
WITHOUT WARNING (LIGHTS, NOISES, MESSAGES) OUR 2004 MERCURY MONTEREY, WITH ONLY 67K MILES, WOULD NOT GO INTO REVERSE. WHEN WE THEN TRIED TO PUT IT INTO DRIVE, IT WOULD NOT GO FORWARD. WHEN SWITCHED BACK TO REVERSE, IT THEN WENT FORWARD! LUCKILY OUR SERVICE GARAGE IS ONLY A FEW BLOCKS AWAY. ...SO IT ONLY TOOK US A COUPLE OF HOURS TO GET IT THERE. MECHANIC FOUND MAGNET IN TRAY COVERED WITH NOT O... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 26, 2011
Incident date: Mar 27, 2011
THE PROBLEM FIRST BEGAN WITH MY 2005 NISSAN PATHFINDER ON MARCH 27, 2011, WHEN I FIRST NOTICED THERE WAS NO HEAT IN THE CABIN. THEN ON APRIL 29, 2011, WHILE DRIVING ON THE HIGHWAY, I NOTICED MY VEHICLE WOULD NOT ACCELERATE IN EXCESS OF 45 MPH. IT SEEMED THAT THE TRANSMISSION WAS SLIPPING. AS THE NISSAN WAS PARKED IN OUR GARAGE, WE NOTICED FLUID LEAKING ONTO THE GROUND. THE FLUID HAD A MILKY WHITE... Read more
Incident date: Aug 15, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THAT SHIFTER WOULD NOT SHIFT FROM PARK. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER WHERE THE DEALER STATED THAT THE SHIFTER ASSEMBLY WAS FAULTY. THE VEHICLE WAS REPAIRED BY REPLACING THE SHIFTER ASSEMBLY. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE, WHICH THE CONTACT DEEMED AS AN O... Read more
Incident date: Apr 20, 2009
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. WHILE DRIVING APPROXIMATELY 25 MPH AND DECELERATING, THE TRANSMISSION BEGAN TO JERK VIOLENTLY FROM THIRD TO SECOND GEAR. THE FAILURE OCCURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND ADVISED THE TRANSMISSION OPERATED NORMALLY. THE VEHICLE HAD NOT BEEN R... Read more
Incident date: Jul 27, 2011
MY 2002 HONDA ODYSSEY AT 59872 MILES NEEDS A NEW TRANSMISSION AT A COST OF $5000 ACCORDING TO HONDA DEALER. *TR
Incident date: Aug 24, 2011
2007 FORD FREESTYLE LUNGES FORWARD EVEN WHEN YOUR FOOT IS ON THE BRAKES. AS YOU SHIFT INTO REVERSE OR FORWARD WITH YOU FOOT ON THE BRAKE, THE VEHICLE LUNGES AHEAD. TAKEN IT TO 3 DIFFERENT FORD DEALERSHIPS IN AUSTIN TEXAS AND HAVE BEEN TOLD THAT I NEED INJECTOR FLUSH AND GAS AND AIR FILTERS CHANGED WHICH MAY RESULT IN PROBLEM GOING AWAY. ANOTHER DEALER WANTS TO CHANGE THE THROTTLE BODY ASSEMBLY ... Read more
Incident date: Mar 8, 2010
AUTOMATIC TRANSMISSION BEGAN FAILING AT 89,000 MILES THEN FINALLY FAILED AROUND 94,000. WHEN I TOOK THE VEHICLE INTO THE HONDA DEALER HE DID NOT MENTION ANY RECALLS AND HE FAILED TO MENTION THAT THERE WERE ANY PROBLEMS. ALL HE WAS INTERESTED IN IS SELLING ME A BRAND NEW HONDA OR A NEW TRANSMISSION. I HAD TO GET IT REBUILT AND NOW AT 101,000 THE SHUDDER BETWEEN 40-50MPH IS STARTING AGAIN SO I KNOW ... Read more
Incident date: Aug 25, 2011
DROVE HOME FROM WORK...NO PROBLEMS...WENT OUT ON 8/25/2011..STOPPED AT A RED LIGHT...EVERYTHING WAS FINE...WENT ABOUT 50 FEET...TRANSMISSION DIS-ENGAGED AND COASTED TO THE SIDE OF THE ROAD...GOT TOWED HOME . TRANSMISSION SHIFTS FINE BUT WONT ENGAGE . *TR
Incident date: Aug 25, 2011
TL* THE CONTACT OWNS A 2007 DODGE MAGNUM. THE CONTACT STARTED THE IGNITION AND THE GEAR SELECTOR WOULD NOT SHIFT FROM THE PARK POSITION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V583000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT). THE DEALER AND MANUFACTURER WERE NOTIFIED AND THEY INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE ... Read more
Incident date: Mar 14, 2011
TL* THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION FAILED ON THE VEHICLE. THE CONTACT STATED THE TRANSMISSION SLIPS AND JERKS VERY HARD WHEN GOING BETWEEN GEARS, BUT MOSTLY BETWEEN SECOND AND THIRD GEAR. THE VEHICLE FINALLY STOPPED ALTOGETHER. THE CONTACT WAS DRIVING WHEN THE VEHICLE STOPPED MOVING, BUT THE ENGINE WAS RUNNING. THE CONTACT TOOK THE VEHICLE TO THE DE... Read more
Incident date: Aug 23, 2011
DRIVING ALONG ON MY WAY TO WORK, ON MAJOR HIGHWAY (RT. 95, EWING, NJ) SLIGHTLY OVER 65 MPH SPEED LIMIT AND ALL OF A SUDDEN ENGINE STARTS RACING. NO BANG, CLANG OR BOOM SOUNDS. I REDUCED PRESSURE ON GAS PEDAL TO STOP RACING ENGINE. TRIED TO PRESS AGAIN TO RESUME SPEED, BUT NO REACTION BUT RACING ENGINE AGAIN. PULLED OVER TO RIGHT SHOULDER THROUGH 2 LANES OF TRAFFIC IN MORNING RUSH HOUR AND STOP... Read more
Incident date: Aug 25, 2011
FORD 6F35 TRANSMISSION HAS "DEAD SPOTS", JERKINESS AND HARD SHIFTING SINCE I OWNED THE CAR. AT 56,500 MILES, TRANSMISSION FLUID WAS FOUND TO BE LEAKING FROM THE DRIVE SHAFT AXLE AND THAT HAD TO BE REPLACED UNDER WARRANTY. THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND SHOULD BE REPLACED. *TR
Incident date: Jun 15, 2011
FAILURE OF A 2004 NISSAN MAXIMA'S TRANSMISSION AT 70,000 MILES. COMING HOME DURING RUSH HOUR, I SLOWED DOWN WHILE GOING AROUND A CURVE GETTING ONTO THE HIGHWAY. WHEN MY CAR SLOWED TO APPOX. 20 MPH (MY FOOT WAS NOT ON ANY PEDAL), IT SUDDENLY REVVED AND JERKED BACK TO 20 MPH. IT HAPPEN AGAIN A COUPLE OF DAYS LATER AT WHICH TIME I TOOK IT TO AN HONEST TRANSMISSION SPECIALIST. HE HOOKED IT ONTO A TRAN... Read more
Incident date: Jun 10, 2011
THE TRANSMISSIONS ON MY 2000 HONDA ACCORD LX V6 STARTED SLIPPING THEN ERRATICALLY REVVING UP TO 4000 RPMS THEN SHIFT ALL THE SUDDEN. AND MOST OF THE TIME WHEN I SHIFT TO REVERSE IT JUST DOES A HUGE CLUNK NOISE AND A SUDDEN HARD SHIFT THEN GOES INTO REVERSE. MY HONDA ONLY HAVE 93,000 MILES. *TR
Incident date: Aug 24, 2011
2007 SUZUKI FORENZA SEDAN. BOUGHT THE CAR TWO DAYS AGO. TODAY THE CHECK ENGINE LIGHT CAME ON AND SHIFTING INTO REVERSE CAUSED A LOUD CLUNK FOLLOWED BY THE DIGITAL GEAR INDICATOR BEING SCRAMBLED RATHER THAN DISPLAYING R. WHEN THE CAR IS IN DRIVE, IT WON'T SHIFT OUT OF 3RD GEAR, SO MUCH LESS PICKUP THAN NORMAL (WHICH COULD LEAD TO GETTING REAR ENDED) AND CAN'T GO OVER ~55 MPH. THE TRANSMISSION RANGE... Read more
Incident date: Aug 24, 2011
I RECENTLY PURCHASED A 2002 BMW 530I ON AUGUST 24, 2011 AND ABOUT THREE WEEKS IN TO OWNING THE VEHICLE THE CHECK ENGINE LIGHT CAME ON. IT SEEMS THE CODE READS P0741 I.E. TORQUE CONVERTER SOLENOID CIRCUIT STUCK OFF. THE VEHICLE ONLY HAS 107K ON IT HOWEVER, DOESN'T SEEM TO HAVE ANY MISFIRE OR TRANSMISSION ISSUES WHILE DRIVING. I TOOK THE VEHICLE TO BMW FOR AN INSPECTION/CHECKUP TO BE SURE THERE W... Read more
Incident date: Aug 4, 2011
2004 NISSAN MAXIMA SL -- FAULTY TRANSMISSION. *TR
Crash
Incident date: Sep 12, 2009
I HAVE A 2006 CHEVY IMPALA AND THERE SEEMS TO BE A PROBLEM WITH THE TRANSMISSION. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIME AND HAVE EVEN HAD THE TRANSMISSION FLUSHED BUT AM STILL HAVING THE CAR JERK OFF AT A STOP LIGHT. THE DEALER CAN NEVER FIND A PROBLEM AND IT SEEMS TO BE GETTING WORSE. I AM PART OF AN CHEVROLET FAMILY AND WE HAVE A TOTAL OF 8 IMPALA AND WE ALL SEEM TO BE EXPERIENCING THE... Read more
Incident date: Apr 5, 2010
I OWN A 2004 NISSAN MAXIMA. AYEAR AGO I NOTICED A JERK GOING FROM 1ST GEAR TO 2ND GEAR. WE TOOK IT TO A TRANSMISSION SHOP AND THEY STATED I WOULD NEED A NEW TRANSMISSION. AT A COST OF $ 4000 . I HAVE CHECKED WITH NISSAN AND THEY REFUSE TO COVER THE EXPENSE, THE JERK IS SO BAD THAT IT FEELS LIKE SOME ONE IS REAR ENDING YOU WHEN YOU COME TO A STOP AND THEN TRY TO ACCELERATE. THIS IS A EXTREME SAFE... Read more
Incident date: Aug 23, 2011
WHILE DRIVING MY 2003 DODGE INTREPID ON THE FREEWAY AT 60 MPH THE ENGINE LIGHT CAME ON AND THE VEHICLE SUDDENLY DECELERATED. THE AUTOMATIC TRANSMISSION WAS STUCK IN FIRST GEAR AND WOULDN'T SHIFT TO THE UPPER GEARS NO MATTER HOW FAST I DROVE. I TURNED THE CAR OFF AND AFTER STARTING IT APPROXIMATELY TEN MINUTES LATER IT RAN FINE. I TOOK IT TO MY MECHANIC AND HE RECOMMENDED A TRANSMISSION FLUSH. ... Read more
Incident date: Aug 17, 2011
I BOUGHT A 2003 SATURN VUE IN 2008 WITH 120,000 MILES ON IT. IT HAD A 3 MONTH POWER TAM WARRANTY. 1 MONTH AFTER THAT EXPIRED THE TRANSMISSION WENT OUT. FURIOUS, I CALLED THE SATURN DEALERSHIP. THEY WERE AMAZING. THEY UNDERSTOOD AND PUT A NEW TRANSMISSION IN, PAID FOR THE TOWING AND EVEN REIMBURSED ME FOR THE RENTAL CAR EXPENSE. THE NEW TRANSMISSION WENT OUT 3 YEARS LATER, AND I PUT LESS THAN... Read more
Incident date: Aug 24, 2010
TL* THE CONTACT OWNS A 2005 NISSAN XTERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A RUMBLING SOUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIAN STATED THAT RADIATOR FLUID LEAKED INTO THE TRANSMISSION AND THE RADIATOR NEEDED TO BE REPLACED. THERE WERE ALSO PARTS WITHIN THE TRANSMISSION THAT NEEDED TO BE REPAIRED, BUT THE CONTACT... Read more
Incident date: Aug 23, 2011
TL* THE CONTACT OWNS A 2007 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT FROM PARK. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V583000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A COMP... Read more
Incident date: Aug 24, 2011
2005 NISSAN MAXIMA LIKE THOUSANDS OF OTHERS HAS BEEN SHIFTING VIOLENTLY BETWEEN GEARS CAUSING DANGEROUS DRIVING CONDITIONS. SOMETIMES THE CAR RPMS WILL JUMP TO 7500 BEFORE CATCHING THE GEAR AND JERK TO THE CAR ALMOST OUT OF CONTROL. THIS NEEDS TO BE FIXED. IT'S RIDICULOUS THAT ALMOST ALL 2004-2008 MAXIMAS HAVE THIS PROBLEM AND NISSAN HAS CORRECTED IT BUT INSTEAD CHARGE 3500+ FOR A NEW TRANSMISSION... Read more
Incident date: Jul 1, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFT WOULD NOT MOVE FROM PARK. A LOCAL MECHANIC DIAGNOSED THAT THE TRANSMISSION GEAR SHIFT INTERLOCK WOULD NEED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIR. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE AND CURRENT MILEAGE IS 62,000. ... Read more
Incident date: Aug 23, 2011
2011 BUICK ENCLAVE ROLLS UNABATED ON HILLS WHILE IN GEAR - DRIVE OR REVERSE. VERY HARD TO CONTROL. REQUIRES VERY QUICK MOVE FROM BRAKE TO ACCELERATOR AND "2-FOOT" DRIVING WHICH IS DANGEROUS AND WEARS BRAKES AND TRANSMISSION. THERE IS NO "HILL HOLD" FEATURE AND DRIVETRAIN PROVIDES NO RESISTANCE. *TR
Incident date: Aug 4, 2011
I HAVE A 2002 FORD EXPLORER THAT HAS 120,000 MILES ON IT. I WAS RECENTLY DRIVING BACK HOME FROM A TRIP IN SAN FRANCISCO, CALIFORNIA TO SACRAMENTO, CALIFORNIA. TWO DAYS AFTER HAVING MY CAR FULLY SERVICED AND MY OVER DRIVE LIGHT CAME ON AND AS SOON AS THAT HAPPENED MY CAR STARTED TELLING ME I NEED TO GET MY TRANSMISSION CHECKED. I SAT THERE THINKING TO MYSELF HOW CAN THIS BE HAPPENING I JUST SPENT 8... Read more
Incident date: Aug 23, 2011
I WAS AT WORK TODAY AND MY VEHICLE WOULD NOT COME OUT OF PARK WHEN I GOT READY TO LEAVE, I AM A FEMALE AND THIS IS NOT SAFE WITH ME GETTING OFF AT NIGHTS. THIS IS THE SECOND TIME THIS HAS HAPPENED, THE FIRST TIME WAS THE DAY BEFORE WHILE STUCK ON THE HIGHWAY IN TRAFFIC DUE TO AN ACCIDENT I COULD NOT GET MY VEH OUT OF PARK, I HAD TO CALL THE DEALER AND I WAS ADV TO TAKE THE CHROME PART OFF WHERE MY... Read more
Incident date: Jul 1, 2011
MY 2003 HONDA PILOT WITH 76000 MILES HAS STARTED TO MAKE A VIBRATION AND NOISE WHILE TRAVELING AT A STEADY SPEED ANYWHERE BETWEEN 30 - 50 MILES PER HOUR. THE DEALER SAYS THAT IT COULD BE A PROBLEM WITH THE TORQUE CONVERTER BUT HE IS NOT SURE. AT TIMES THE SOUND IS FAINT AND OFTEN TIMES IT IS QUITE LOUD. THE DEALER IS QUOTING AROUND $2100 TO FIX IT. WHEN I RESEARCHED ON THE INTERNET, I FOUND QUITE ... Read more
Incident date: Jul 23, 2011
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AT ANY TIME WITHOUT WARNING. A LOCAL MECHANIC DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WOULD NEED TO BE REPLACED. THE DEALER AND MANUFACTURER ADVISED THE CONTACT OF THE NHTSA CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) BUT ADVISED THAT THE VIN WAS NO... Read more
Incident date: Aug 21, 2011
TL* THE CONTACT OWNS A 2006 CHRYLSER 300. THE CONTACT STATED THE GEAR SHIFT WAS LOCKED IN PARK AND WOULD NOT RELEASE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THERE WERE NO RECALLS AND THAT THE GEAR MECHANISM WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
Incident date: Jul 27, 2011
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION EMITTED A LOUD GRINDING NOISE WITH EXCESSIVE HESITATION. ON A SEPARATE OCCASION THE TRANSMISSION FAILED TO RESPOND DURING ACCELERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR DIFFERENT TIMES FOR THE IDENTICAL FAILURE. MOST RECENT THE VEHICLE WAS TAKEN TO THE DEALER AND AN ENGINEER INSP... Read more
Incident date: Aug 18, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER SHIFTING GEARS, THE VEHICLE WOULD JERK VIOLENTLY AND SUDDENLY ACCELERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED HER TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 122,770.
Incident date: Jul 31, 2011
ON 3 OCCASIONS, WHEN TRYING TO STOP THE CAR FROM A SLOW SPEED, THE THROTTLE FAILED TO DISCONNECT. I WAS ABLE TO SLOW THE CAR DOWN FROM 25 MPH TO 3MPH, BUT I COULD NOT GET IT TO STOP UNTIL I PUT IT INTO NEUTRAL. WHEN I DID THAT, THE ENGINE RACED JUST LIKE IT WOULD IF YOU WERE ON THE GAS AND SHIFTED TO NEUTRAL. I HAVE HAD THE CAR FOR 13 MONTHS AND THIS DID NOT HAPPEN UNTIL2 MONTHS AGO, AND HAS NO... Read more
Incident date: Aug 17, 2011
2008 FORD ESCAPE HAS 68,000 MILES ON IT, THE TRANSMISSION IS JERKING WHEN SHIFTING INTO FIRST AND SECOND GEAR. IT IS REALLY BAD SHIFTING TO SECOND, IT'S ALMOST LIKE THE MOTOR IS DROPPING. MY A/C ALSO JUST STARTED HAVING ISSUES, THE FAN ONLY WORKS ON HIGH. *TR
Incident date: Aug 19, 2011
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Incident date: Mar 13, 2010
I HAVE A 2006 FORD EXPLORER AND I HAD TO REPLACE TRANSMISSION AND REAR BEFORE VEHICLE REACHED 70, 000 MILES. I WAS TOLD BY THE MECHANIC THAT THEY COULD NOT REPLACE TRANSMISSION OIL AND DIFFERENTIAL UNTIL 100,000 MILES. FORD SHOULD GUARANTEE THE TRANSMISSION AND REAR END UP TO 100,000 MILES, IT'S NT FAIR TO THE CONSUMER. *TR
Incident date: Aug 13, 2010
TL* THE CONTACT OWNS A 2011 FORD F-350. WHEN ATTEMPTING TO SHIFT BETWEEN GEARS THE VEHICLE WOULD HESITATE. THE VEHICLE WOULD ALSO DOWN SHIFT INTO NEUTRAL GEAR WHILE THE RPMS INCREASED BUT THE ACCELERATOR PEDAL DID NOT RESPOND. THE FAILURE OCCURRED INTERMITTENTLY SINCE THE VEHICLE WAS PURCHASED IN AUGUST 2010. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE. THE PERFORMANCE WAS MONITORED B... Read more
Incident date: Aug 6, 2011
THE TRANSMISSION SHIFTING IS ERRATIC AND CREATES A PROBLEM WHEN IN HEAVY DOWN TOWN TRAFFIC WHERE THERE IS STOP AND GO TRAFFIC. CAR WILL HESITATE BEFORE IT GOES INTO PROPER GEAR.THIS IS THE 4 CYLINDER MODEL I AM DRIVING.VERY HAD SHIFT FROM 1ST TO 2ND GEAR AT ALL TIMES.I DO NOT ALLOW ANY OF MY FAMILY TO DRIVE THIS CAR BECAUSE IT HAS BECOME A SAFETY ISSUE IN MY OPINION. *TR
NISSAN
PATHFINDER
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 23, 2011
Incident date: Jul 19, 2007
RADIATOR LEAKING INTO THE TRANSMISSION CAUSING TRANSMISSION DAMAGE, REQUIRING A NEW RADIATOR AND TRANSMISSION. NISSAN KNOWS THIS IS AN ISSUE AND HAS NOT NOTIFIED CUSTOMERS TO FIX THIS PRIOR TO THE PART FAILING TO PREVENT MAJOR DAMAGE. THEY EXTENDED THE WARRANTY TO 85K MILES FOR THAT PART, BUT IT NEEDS TO FAIL FOR THEM TO COVER THE REPAIR. I COULD HAVE REPLACED THE PART FOR AROUND $400 PREVENTIN... Read more
Incident date: Mar 4, 2011
I HAVE A 2004 NISSAN MAXIMA SE & IT HAS SEVERE ISSUES WITH VEHICLE JERKING INTO GEARS, JERKING WHILE RIDING AT SLOW SPEEDS, JERKING WITH ENGINE REVVING WHEN TRYING TO PICK UP SPEED. I AM NOT SURE WHAT LEAD UP TO THIS ISSUE, BUT IT IS NOT SAFE POSSIBLY CAUSING AN ACCIDENT LEADING TO SERIOUS INJURIES OR DEATH. THE FAILURE WHICH SEEMS TO BE SOME TYPE OF DEFAULT WITH THE TRANSMISSION OCCURS EVERYDAY... Read more