Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Sep 15, 2011
CAR WAS SPUTTERING AND HESITATING. CHECK ENGINE LIGHT CAME ON. WE TOOK TO MECHANIC AND ERROR P0705 TRANSMISSION RANGE SENSOR CAME UP AS THE PROBLEM. SUZUKI IS AWARE OF THIS ONGOING PROBLEM AND THEY ARE CLEARLY IGNORING THE POTENTIAL FOR A SERIOUS ACCIDENT TO OCCUR BY NOT RECALLING AND RECTIFYING THE ISSUE. RATHER THEY ARE RELYING ON THEIR CONSUMERS TO ABSORB THE EXPENSE OF THIS REPAIR. MY FAIT... Read more
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 15, 2011
Incident date: Mar 25, 2011
NISSAN ISSUED AN EXTENDED WARRANTY TO REPLACE FAULTY RADIATORS AND TRANSMISSIONS AFFECTED BY THESE FAULTY RADIATORS YET DID NOT INCREASE THE WARRANTY BY THE NORMAL 12MO 12,000 MILE INSTEAD THEY INCREASED IT TO 96MONTHS AND ONLY 80,000 MILES NOT 96,000 MILES SIMPLY BECAUSE MOST FAILURES HAPPEN OVER 80,000 MILES. THEY ALSO CLAIMED THIS WAS NOT A SAFETY RECALL. WHEN THE RADIATOR AFFECTS THE TRANSMIS... Read more
Incident date: Sep 13, 2011
MY TRANSMISSION WAS RECALLED IN 2004 HOWEVER THE "FIX" WAS TO INSTALL AN OIL JET KIT AND EXTRA LUBRICATION TO THE GEARS. THE TRANSMISSION STILL FAILED AT ONLY 65K MILES. HONDA NOW REFUSED TO PAY FOR THE REPAIRS. HONDA KNOWINGLY PUT MY SAFETY AND THE SAFETY OF MY TWO YEAR OLD DAUGHTER AT RISK BY NOT REPLACING THE TRANSMISSION. THE INCIDENT HAPPENED WHILE DRIVING MY DAUGHTER TO SCHOOL AND I BECO... Read more
Incident date: Aug 14, 2009
ON ABOUT 10 OCCASIONS MY FORD FREESTYLE HAS LUNGED FORWARD OR BACKWARD WHILE IN REVERSE WITHOUT ME ENGAGING THE GAS PEDAL. IT WILL STOP IF THE BRAKE IS APPLIED BUT IT OFTEN CATCHES ME OFF GUARD. ABOUT HALF OF THE TIMES THE CAR THEN CUTS OFF (ONCE WHILE ATTEMPTING TO TURN ONTO A VERY BUSY STREET). THE CAR WILL RESTART BUT OFTEN CUTS OFF ABOUT 2 MORE TIMES BEFORE DECIDING TO RUN CORRECTLY. USUAL... Read more
Incident date: Sep 1, 2011
I AM THE FIRST OWNER OF HONDA ACCORD 2001 PURCHASED IT THE SAME YEAR, AND CURRENTLY IT HAS 130,500 MILES ON IT. FIRST TRANSMISSION FAILURE OCCURRED AROUND 2008 WHEN IT HAD 65,000 MILES. FORTUNATELY, I HAD AN EXTENDED WARRANTY, AND THE COST FOR REPLACING IT WAS COVERED. THE SECOND FAILURE HAPPENED SEPTEMBER 2011 WHEN IT HAD 130,000 MILES. IT SEEMS THAT THE TRANSMISSION FAILS ABOUT EVERY 65,000 MILE... Read more
Incident date: Nov 16, 2010
TRUCK STALLS WHEN SHIFTING FROM 2ND TO 3RD GEAR, WHEN PULLING ON TO HIGHWAY. *KB
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT THE TRANSMISSION CONTINUED TO SHIFT EXTREMELY HARD WHEN CHANGING GEARS. WHEN DRIVING FOR OVER A PERIOD OF THIRTY MINUTES, THE VEHICLE WOULD DOWNSHIFT EXTREMELY HARD AND ROUGH. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS NOTIF... Read more
Incident date: Aug 8, 2011
I RECENTLY PURCHASED A 2007 ACURA TL TYPE S WITH 42378 MILES ON THE ODOMETER. UPON GETTING HOME, I FOUND OUT THAT THE DASHBOARD WAS CRACKED IN THREE (3) PLACES. FORTUNATELY FOR ME, THE CAR WAS STILL UNDER WARRANTY SO I TOOK IT IN TO ACURA DEALERSHIP TO GET THE DASHBOARD REPLACED. WHILE AT THE DEALERSHIP I FOUND SOME OTHER CUSTOMERS WITH THE SAME ISSUE. I LATER FOUND OUT THAT THIS WAS COMMON PROBLE... Read more
Incident date: Dec 7, 2010
I AM NOT SURE IF THIS IS THE CORRECT CATEGORY AS FAR AS THE ELEC.SABILITY CONTROL THE MANUAL REFERS TO IT AS THE ELECTRONIC THROTTLE CONTROL WHEN THE LIGHT COMES ON. I HAVE NOTICED THAT THERE IS A RECALL FOR 2007 DODGE CALIBERS WITH THIS PROBLEM, BUT FOR SOME REASON MY VIN/VEHICLE IS NOT INCLUDED IN THE RECALL AS WELL AS MANY MANY OTHERS WITH THE SAME PROBLEM. I AM THINKING THEY DO NOT KNOW WHO ... Read more
Incident date: Jul 28, 2011
I FIRST EXPERIENCED THE DELAY IN RE-ACCELERATION ONE MORNING ON MY WAY TO WORK. AFTER COMING TO A COMPLETE STOP @ A STOP SIGN, I STEPPED ON THE GAS TO TAKE A TURN AND THE CAR HESITATED AT A VERY SLOW PACE TO TAKE OFF. I CHALKED IT UP AS THE CAR BEING COLD EARLY IN THE MORNING. IT CONTINUED TO HAPPEN PERIODICALLY UNTIL ONE DAY IT HAPPENED AS I WAS STOPPED AT A BUSY INTERSECTION WAITING TO TURN LE... Read more
Incident date: Sep 5, 2011
I AM RECENTLY HAVING PROBLEMS GETTING MY 2005 SATURN VUE INTO 1ST GEAR. CALLED A TRANSMISSION COMPANY WHO LOOKED IT UP AND SAID THERE WERE A LOT OF COMPLAINTS ABOUT THIS VERY ISSUE, YET THERE IS NO RECALL FOR IT. I ONLY HAVE 60,000 MILES ON MY VEHICLE. THE PROBLEM IS THAT SATURN PUT IN A RUBBER TYPE SHIFTING LINKAGE. *KB
Incident date: Sep 14, 2011
I JUST RECENTLY PURCHASED A 2005 FORD TAURUS AND IT WAS RUNNING FINE FOR LIKE 2 DAYS. THEN THE CRUISE STOPPED WORKING A FEW DAYS LATER THE ACCELERATOR BEGAN TO STICK. I WAS GOING ABOUT 30 AND SUDDENLY THE CAR BEGAN TO TAKE OFF ON ITS OWN AND I NEARLY HIT THE CAR IN FRONT OF ME. I HAD TO STEER OFF THE ROAD AND PRESSING THE BRAKES WAS VERY HARD. THIS SEEMS TO BE A TREND FOR THE CAR AND IS EXTREMELY ... Read more
Incident date: Aug 30, 2011
I PLACED THE CAR IN PARK WHEN I GOT HOME FROM WORK WENT INSIDE MY HOUSE FOR A FEW MINUTES CAME OUTSIDE, WHEN I TURNED THE CAR ON AND TRIED TO TAKE IT OUT OF PARK IT WOULD NOT CHANGE GEARS. I TRIED IT FOR ALMOST 20MIN. I HAD TO TURN THE CAR OFF AND BACK ON A FEW TIMES FOR IT TO WORK. IT DOES IT ALMOST EVERYDAY. YESTERDAY 09/14/2011 I HAD TO DRIVE THE CAR AWAY FROM MY JOB DUE TO AN EMERGENCY AND IT ... Read more
Incident date: Sep 14, 2010
WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE TO DRIVE, THE CAR RANDOMLY SURGES FORWARD EVEN WHEN THE ACCELERATOR IS NOT DEPRESSED. IT ALSO OCCURS WHEN STOPPED OR MOVING SLOWLY FORWARD SUCH AS AT A STOPLIGHT OR WHEN PARKING. THE PROBLEM IS MORE PRONOUNCED WHEN THE AIR CONDITIONER IS ON. IT IS A CONCERN THAT THIS SURGING PROBLEM MAY CAUSE AN ACCIDENT AT SOME TIME. *KB
Incident date: Jan 1, 2011
THE CHECK ENGINE LIGHT IS ON ALL THE TIME. MY VEHICLE HAS BEEN ACTING LIKE IT DOES NOT WANT TO GO INTO GEAR. WHILE I AM DRIVING IT, IT WILL SHIFT OUT OF GEAR INTO NEUTRAL. WHEN I SHIFT GEARS IT WILL MAKE A LOUD "CLUNK" NOISE AND OCCASIONALLY JERK THE CAR. THE CLOSEST SUZUKI DEALERSHIP NEAR ME (SINCE MINE CLOSED) IS ABOUT 2 TO 3 HOURS AWAY. IM SURE MY VEHICLE WILL NOT MAKE IT TO THE DEALERSHIP... Read more
Incident date: Mar 7, 2009
(2001 ODYSSEY-ONE OWNER)-TCS AND CHECK ENGINE LIGHT CAME ON WHILE DRIVING AT 35 MPH AT 72,000 MILES/7 YRS & 5 MONTHS ON THE ROAD. VAN STALLED/HARD SHIFTING AND WAS DRIVEN TO NEARBY AUTO REPAIR SHOP. DIAGNOSIS WAS TRANSMISSION FAILURE. TOWED TO THE HONDA DEALERSHIP. HONDA REPLACED THE TRANSMISSION UNDER WARRANTY, HOWEVER SUGGESTED REPLACING THE TIMING BELT AND WATER PUMP AS WELL. POWER STEERING... Read more
Incident date: Aug 31, 2011
RECENTLY WHILE DRIVING THE CAR SEEMS TO HESITATE THEN HAS A MINOR ACCELERATION. IT SEEMS AS IF ITS ABOUT TO STALL BUT CATCHES AND ACCELERATES OR INCREASES TO ORIGINAL SPEED. THIS IS CONCERNING ESPECIALLY WHEN IT OCCURS DURING RUSH HOUR TRAFFIC. IN ADDITION, I HAD TO REPLACE THE BATTERY AT 24, 348 MILES AS THE CAR DIED ON ME TWICE WHILE TRAVELING. I PURCHASED A BATTERY FROM O'RIELLY AUTO PARTS AS ... Read more
Incident date: Aug 4, 2010
AUTOMATIC TRANSMISSION WITH 'ELECTRONIC RANGE SELECT' ALLOWS A DOWNSHIFT WITH A MOVE OF THE SHIFT LEVER TO THE LEFT WHEN IN 'D' DRIVE. A MOVE TO THE RIGHT UP-SHIFTS. ACCIDENTAL DOWNSHIFTS OCCUR FREQUENTLY BECAUSE OF 'HAIR-TRIGGER' NATURE OF SHIFT LEVER CONTROLS. THE SLIGHTEST, BARELY PERCEPTIBLE MOVEMENT LEFT CAUSES A DOWNSHIFT, OFTEN UNINTENDED AND UNEXPECTED. UP-SHIFTING REQUIRES A DEFINITE MO... Read more
Incident date: Sep 9, 2011
1997 HONDA ACCORD LX, 4-DOOR, 4-SPEED AUTOMATIC TRANSMISSION. AUTOMATIC TRANSMISSION FAILURE AT 69,500 MILES, SEPTEMBER 09, 2011. TRANSMISSION SLIPPING IN FOURTH/THIRD GEAR, WITH LITTLE ACCELERATION. THE "CHECK ENGINE" LIGHT CAME "ON," WHILE AT THE SAME TIME THE "D4" AUTOMATIC TRANSMISSION SHIFT INDICATOR WAS "BLINKING" ON AND OFF. VEHICLE WAS BROUGHT TO ED VOYLES HONDA, MARIETTA, GEORGIA ON SEPT... Read more
Incident date: Sep 12, 2011
ON 9/12/11 MY 2006 FORD FREESTYLE EXPERIENCED SEVERAL FAILURES. DRIVING THROUGH A PARKING LOT AND MY WRENCH AND EMISSION LIGHTS CAME ON. TOOK TO MECHANIC AND HE DIAGNOSED COMPLETE FAILURE OF TRANSMISSION, AND THAT MY POWER STEERING WAS WHINING AS ANY TURNS WERE MADE. CONTACTED FORD MOTOR AND THE DEALERSHIP AND WAS TOLD THAT WHILE NOT UNCOMMON, THERE WAS NOTHING THEY COULD DO. MY CAR HAS ESSENTI... Read more
Incident date: Jul 23, 2009
MY 2005 G6 BRAKE LIGHTS STAY ON 24/7 VERY HARD TO GET OUT OF PARK. I CANNOT USE THE CRUISE CONTROL. THE POSITION OF THE PEDAL IS AFFECTING EVERYTHING. IT'S UNSAFE! THEY ARE TELLING ME I NEED TO PAY $300.25 TO REPLACE THE BCM. NOTHING ELSE IS WRONG BUT WHAT THEY STATE IN THE RECALL PAPERS. WHY DO I HAVE TO FIX A PROBLEM THEY RECALLED?? *KB
Incident date: Sep 3, 2011
ON THE DATE NOTED, I WAS STOPPED AT A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD (MAYBE 6-9 INCHES). I TURNED THE CORNER TO ENTER A PARKING GARAGE AND WHILE STOPPED WITH MY FOOT ON THE BRAKE, THE CAR LURCHED FORWARD AGAIN, THIS TIME THE CAR STALLED. I RESTARTED IT PULLED FORWARD TO THE GARAGE GATE AND STOPPED. IT LURCHED A THIRD TIME, STALLING AGAIN AND THEN T... Read more
Incident date: Sep 22, 2008
THIS IS IN REGARDS TO GMC BULLETIN #PIP4112J : SAG OR HESITATION ON ACCELERATION (NORMAL OPERATION CHARACTERISTICS) - (JUL 21, 2011). I'VE BEEN HAVING THIS PROBLEM SINCE DAY ONE AND TOOK THE SUV TO MANY DEALERS BUT DEALERS COULD NOT VERIFY THE CONCERN UNTIL NOW. THE 2008 GMC YUKON XL DENALI WOULD STOP ACCELERATING FOR 2-3 SECONDS WHEN THE GAS PEDAL IS PRESSED. MOST OF THE TIME IT IS WHEN I AM TR... Read more
Incident date: Sep 1, 2010
WHEN THE MOTOR IS RUNNING AND I PUT IT IN GEAR EITHER IN REVERSE OR FORWARD THE CAR LUNGES. IT ALSO HAPPENS AT STOP SIGNS OR RED LIGHTS. IF THE CAR IS STOPPED AND I REMOVE MY FOOT FROM THE BRAKE, IT LUNGES. IT WILL STOP IF I HIT THE BRAKE. *KB
FORD
FIVE HUNDRED
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 14, 2011
Incident date: Nov 16, 2010
IN NOVEMBER OF 2010 MY 2007 FORD 500 BEGAN TO "LEAP" FOWARD OR BACKWARD AFTER SHIFTING FROM PARK TO REVERSE OR DRIVE. THIS ACTION HAS CONTINUED FOR THE FOLLOWING MONTHS. IT SEEMS TO BE HAPPENING MORE AND MORE OFTEN. IN MAY OF 2011 IT "LUNGED" WHEN I WAS BACKING OUT OF MY DRIVEWAY CAUSING DAMAGE TO BOTH MY VEHICLE AND MY HUSBANDS WHO WAS PARKED NEAR ME. I TOOK IT TO THE DEALERSHIP TODAY AFTER I... Read more
Incident date: Sep 14, 2011
I WAS BACKING OUT OF A DRIVEWAY WHEN THE ACCELERATOR BEGAN RACING. I WAS ABLE TO STOP THE VEHICLE AND PUT IT IN DRIVE WHILE MY FOOT WAS ON THE BRAKE, WHEN THE CAR RACED FORWARD, ACCELERATING OUT OF CONTROL. I HAD MY FEET ON THE BRAKES BUT THE BRAKES DID NOT WORK AND THE CAR CONTINUED ACCELERATING FORWARD CRASHING INTO A NEIGHBORS YARD AND DEMOLISHING THEIR LANDSCAPING BEFORE I MANAGED TO STOP TH... Read more
1 injured
Incident date: Sep 3, 2009
THE WIPERS WERE THE FIRST TO GO. THAT NEEDED A CONTROL MODULE. THE TOUCH PADS FOR THE TAIL GATE WERE NEXT. FIRST THE DROP DOWN THEN THE SWING. THEN THE RIGHT SIDE PASSENGER DOOR INSIDE HANDLE STOPPED WORKING. THEN THE LEFT SIDE REAR DOOR OUTSIDE HANDLE DOESN'T WORK. THEN THE FOUR WHEEL DRIVE DOESN'T WORK. THEN THE FUEL GAUGE DOESN'T WORK. NOW THE PASSENGER'S WINDOW DOESN'T OPEN. 5TH SPEED ON THE... Read more
VOLKSWAGEN
GTI
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 14, 2011
Incident date: Sep 5, 2010
FROM SECOND DAY OF OWNERSHIP VEHICLE HAS HAD TRANSMISSION (DSG AUTOMATIC) PROBLEMS. AT WELL OVER 40 OCCURRENCES (IN 30,000 MILES) THE TRANSMISSION WILL SLIP INTO NEUTRAL WHEN SLOWING TO A RATE OF 10MPH OR LESS AND THEN TRYING TO ACCELERATE, CAUSING AN EXTREMELY UNSAFE CONDITION. ONE INSTANCE A COLLISION WAS AVOIDED BY ANOTHER MOTORIST SWERVING ONTO THE SIDEWALK TO MISS MY VEHICLE AND ALMOST STRUC... Read more
Incident date: Jul 15, 2011
MY 2006 FORD FREESTYLE LURCHES AND SURGES. WHEN PUT INTO GEAR MY FREESTYLE WILL LURCH VIOLENTLY AND WHILE DRIVING IT WILL SURGE POWER. WHILE SITTING AND IN GEAR POWER SURGES AND LURCHES FORWARD FORCING THE DRIVER TO PRESS THE BRAKE HARD TO KEEP THE CAR FROM JUMPING FORWARD. WHILE CRUISING POWER WILL SURGE WITHOUT INPUT FROM THE DRIVER. *KB
Incident date: Dec 15, 2010
I WAS AT A STOP LIGHT, AND THE PROBLEM HAPPENED UNEXPECTEDLY WHEN I PRESSED ON THE GAS WHEN THE LIGHT TURNED GREEN. MY CAR MOVED FORWARD JUST SLIGHTLY, JERKED HARD TO A COMPLETE STOP, AND IT WOULDN'T DRIVE ANYMORE. I WAS ABLE TO GET PUSHED TO THE SIDE IN NEUTRAL, BUT NEEDED A TOW TO THE DEALER. THE ONLY WORKING GEARS WERE R, 3, 2, AND 1. BRINGING IT INTO THE DEALER, THEY CONFIRMED THERE WAS A PROB... Read more
1 injured
Incident date: Sep 1, 2011
TRANSMISSION IN 2000 HONDA ACCORD WAS DIAGNOSED BY TWO MECHANICS (INDEPENDENT AND HONDA DEALER) AS REQUIRING REPLACEMENT QUOTED AT OVER $3800. SYMPTOMS INCLUDED: GEAR SHIFT SLIPPAGE, D4 INDICATOR LIGHT FLASHING, DELAYED GEAR ENGAGEMENT, ERRATIC AND HARSH SHIFTING RESULTING IN THE CAR LURCHING FORWARD WHILE IN DRIVE, ATF LEAK, ERRATIC ACCELERATION, AND THE LEFT DIFFERENTIAL DIAGNOSED WITH EXCESSIVE... Read more
MERCURY
MOUNTAINEER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 14, 2011
Incident date: Sep 15, 2009
TRANSMISSION JERKING AND JUMPING INTO GEAR, AND REVERSE, ROLL FORWARD IN PARK ON A HILL. LIFTGATE HAS A CRACK AROUND AND UNDER THE SYMBOL. *KB
Incident date: Jun 20, 2011
SHIFTER-TRANSMISSION PART # 68091341AA BROKE. THEREFORE I COULD NOT BACK THE CAR OUT OF MY GARAGE ABD HAD TO HAVE THE CAR TOWED TO THE DEALER. HE SAID PART IS NOT A RECALLED ITEM FOR MY CAR, BUT IT IS FOR LOTS OF OTHER CARS LIKE MINE, BUT IT WAS NOT BUILT IN A DEFECTIVE PLANT!. I GOT CHARGED $269.01 PLUS ABOUT $100 FOR TOWING COSTS. I ALSO GOT CHARGED ANOTHER $15.00 FOR TWO VISOR CLIPS. THIS IS TH... Read more
Incident date: May 2, 2011
WE HAVE A 2006 FREESTYLE AND ARE EXPERIENCING A LUNGING PROBLEM WHEN SITTING IDLE. IT HAPPENS IN REVERSE OR DRIVE. FORTUNATELY, WE HAVE BEEN ALERT AND APPLIED THE BREAKS BEFORE RUNNING IN TO SOMETHING OR SOMEONE. THIS IS NOT A GOOD SITUATION AND IT IS A MATTER OF TIME BEFORE SOMEONE GETS HURT. ONE OTHER THING, WE ONLY HAVE 65,000 MILES ON THE VEHICLE. *KB
Incident date: Jun 12, 2011
TL* THE CONTACT OWNS 2008 HONDA CIVIC. THE CONTACT WAS DRIVING 30 MPH WHEN SHE REALIZED THAT THE VEHICLE WOULD NOT SHIFT GEARS. IN ADDITION, THE VEHICLE WOULD STALL INTERMITTENTLY. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR LOCAL MECHANIC FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/21/11
MERCURY
MOUNTAINEER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 12, 2011
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT A LOUD POPPING NOISE COULD BE HEARD WHENEVER THE VEHICLE WAS SHIFTED INTO REVERSE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD JERK INTO REVERSE AND A BURNING ODOR WAS PRESENT DURING ONE OF THE OCCURRENCES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON VARIOUS OCCASIONS AND THE CONTACT WAS INFORMED THAT THE TRANSM... Read more
Incident date: Sep 1, 2011
INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF THE "PARK" POSITION ISSUE IN MY VEHICLE. THIS ISSUE WAS A CUSTOMER SATISFACTION NOTIFICATION K 39 BY CHRYSLER , BUT WHEN I SENT MY VEHICLE TO DEALER LENDERS MCLARK AT DODGE IN HUNTSVILLE, ALABAMA - AND THE SERVICE MANAGER (BJ) TOLD ME THE VIN NUMBER IS NOT COVERED AND THE SAME HAPPENED WITH CHRYSLER GROUP RECALL ASSISTANCE CENTER ( NICHOL). MY CAR H... Read more
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 10, 2011
Incident date: Sep 6, 2011
MY 2003 NEW BEETLE CONVERTIBLE WITH A 2.0 AUTOMATIC TRANSMISSION (CODE: GGZ) HAS A BAD TRANSMISSION THAT NEEDS TO BE REPLACED AND I SEE MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. I CANNOT AFFORD $6,000 FOR A NEW TRANSMISSION AND $3,500 FOR USED. THE USED TRANSMISSIONS HAVE MORE MILES THAN MY POOR CAR. I WANT TO FILE A COMPLAINT AGAINST VW. *TR
Incident date: Sep 7, 2011
I OWN A 2004 HONDA ACCORD EX COUPE V6 ENGINE...AND THE TRANSMISSION HAS FAILED AT 79,000K MILES. A SAFETY ISSUE BECAUSE I WAS ALMOST REAR-ENDED AS I WAS TRYING TO GO UP A HILL AND THE CAR DID NOT WANT TO GO FORWARD ANYMORE ALTHOUGH IT WAS IN DRIVE AND I WAS PRESSING THE GAS...IT KEPT ROLLING BACKWARDS AS IF IT WAS IN REVERSE, AND I HAVE AN AUTOMATIC TRANSMISSION!!!! THIS SEEMS TO BE AN ONGOING PRO... Read more
Incident date: Aug 24, 2011
TL* THE CONTACT OWNS A 2003 FORD EXPLORER EDDIE BAUER EDITION. THE CONTACT WAS DRIVING 30 MPH WHEN THE OVERDRIVE WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME HARD TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS DIAGNOSED THAT THE OVERDRIVE BAND WAS FRACTURED AND POSSIBLY HAD CAUSED DAMAGE TO THE TORQUE CONVERTER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE ... Read more
Incident date: Sep 1, 2011
2003 FORD WINDSTAR. CONSUMER STATES PROBLEM WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED WATER WOULD GET INSIDE THE TRANSMISSION AT TIMES AND THE REVERSE GEAR IS FAILING. *JB
Incident date: Aug 25, 2011
WE PURCHASED A 2003 MINI COOPER JUST WEEKS AGO FROM A PRIVATE PARTY. ALMOST INSTANTLY THE POWER STEERING WENT OUT WHILE MY DAUGHTER WAS DRIVING. LUCKILY SHE WASN'T IN HEAVY TRAFFIC ON THE LA FREEWAY. WE WERE TOLD BY THE SERVICE CENTER THAT WE NEEDED A NEW POWER STEERING PUMP. WE PURCHASED THIS AND HAD IT INSTALLED FOR APPROX.$1200.00. HOWEVER THE ELECTRIC POWER STEERING PUMP FAN STILL WOULD NOT SH... Read more
Incident date: Jul 25, 2011
FORD ESCAPE LIMITED 2004 PROBLEM WITH AUTOMATIC TRANSMISSION, DON'T WORK VIN:[XXX]. I BOUGHT IN MARCH 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Incident date: Sep 2, 2010
TL* THE CONTACT OWNS A 2003 HONDA ACCORD. THE AUTOMATIC TRANSMISSION WOULD NOT SHIFT INTO THIRD GEAR WHILE DRIVING 65 MPH AND THE SPEED WOULD WILL SUDDENLY DECREASE TO 55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHO WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THEY HAVE MADE SEVERAL ATTEMPTS TO REPAIR THE VEHICLE BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF T... Read more
PONTIAC
GRAND PRIX
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 2, 2011
Incident date: Dec 15, 2007
TL* THE CONTACT OWNS A 2007 PONTIAC GRAND PRIX. WHILE STOPPED AT A LIGHT, THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURED INTERMITTENTLY. IN ADDITION, THE SPEEDOMETER WOULD NOT READ THE ACCURATE SPEED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIR. THE TRANSMISSION WAS REPLACED THREE DIF... Read more
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THE GEAR SELECTOR FAILED TO SHIFT FROM PARK INTO THE DRIVE POSITION. A NEARBY MECHANIC INSPECTED THE VEHICLE AND REPOSITIONED THE GEAR CABLE WHICH ALLOWED THE GEAR TO BE SHIFTED ACCORDINGLY. WHENEVER THE VEHICLE WAS PARKED, THE GEAR WAS POSITIONED IN NEUTRAL WITH THE EMERGENCY BRAKE ENGAGED TO PREVENT THE VEHICLE FROM ROLLING. THE MECHAN... Read more
Incident date: Aug 31, 2011
TL* THE CONTACT OWNS A 2006 DODGE MAGNUM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT FROM PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THAT THE VIN DWAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER:05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES... Read more
Incident date: Sep 2, 2011
TL* THE CONTACT OWNS A 2010 HONDA ACCORD. THE CONTACT STATED THAT THE GEAR SHIFT BUTTON FAILED. THE BUTTON WOULD NOT ALLOW THE SHIFTER TO SHIFT BETWEEN GEARS. THE DEALER WAS CONTACTED BUT COULD NOT UNDERSTAND THE NATURE OF THE FAILURE BECAUSE THE VEHICLE WAS NOT TAKEN IN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 27,428.
Incident date: Aug 25, 2011
PURCHASED A 2005 NISSAN MAXIMA USED WITH AROUND 46K MILES ON IT. I HAVE LOVED THE CAR UP UNTIL IT RECENTLY HIT 65K MILES AND HAS STARTED JERKING WHILE SHIFTING, ALSO PUTTING INTO DRIVE OR REVERSE FROM PARK WILL BE DELAYED. IT JERKED SO HARD THE OTHER DAY THAT IT CAUSED THE CHECK ENGINE SOON LIGHT TO COME ON. TOOK TO A LOCAL MECHANIC THAT HAS BEEN DOING OIL CHANGES, A/C REPAIR, MINOR MAINTENANCE...... Read more
Incident date: Jul 28, 2011
THE CAR HAD BEEN RUNNING FINE (2002 HONDA ACCORD EX V6 WITH 105K MILES) BUT FELT MINOR SLIPPING IN LOW GEARS. THEN SUDDENLY THE CHECK ENGINE & TCS LIGHTS CAME ON AND THE D4 LIGHT WAS BLINKING. THE CAR WILL NOT ACCELERATE FROM A STOP OR SLOWER SPEEDS WELL AT ALL. I HAVE AVOIDED BEING HIT SO FAR BUT JUST BARELY. I HAVE BEEN UNABLE TO ACCELERATE PROPERLY AND MERGE INTO HIGHWAY TRAFFIC COUNTLESS TI... Read more