Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION

CHEVROLET AVEO (2011) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 12, 2011
Incident date: Oct 11, 2011
I HAVE BEEN AT THE DEALERS REPAIR SHOP LIKE 10+ TIMES FOR THE SAME TRANSMISSION PROBLEM. TODAY I WAS OUT ON A QUICK TRIP TO THE STORE AND WHEN I CHANGED GEARS FROM REVERSE (TO GET OUT OF MY DRIVE WAY) THEN TO DRIVE THE GEAR SHIFTER BECAME HARD TO MOVE? AND THEN THE "HOLD" LIGHT CAME ON. AFTER THAT MY CAR WENT ON AND OFF ACCELERATION DRAGGING, THEN ON MY WAY OUT OF THE PARKING LOT OF THE STORE, I P... Read more
FORD FREESTYLE (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Oct 11, 2011
CVT TRANSMISSION FAILED FOR THE SECOND TIME WHILE DRIVING. VEHICLE LURCHED AND THE WRENCH LIGHT CAME ON, FRONT END SHUDDERED. RESTARTED THE VEHICLE AND IT WOULD DRIVE, BUT WOULD ONLY ACHIEVE 20 MPH WITH VERY HIGH RPMS. DEALER SAYS TRANSMISSION WILL HAVE TO BE REPLACED. AS I UNDERSTAND READING THE NUMEROUS COMPLAINTS, THEY DON'T MAKE THIS UNIT ANYMORE. I AM FACED WITH A VEHICLE THAT I CAN'T DRIVE. ... Read more
SUZUKI FORENZA (2008) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Oct 7, 2011
I HAVE BEEN GETTING SERVICE ENGINE SOON LIGHT ON THE DASHBOARD. THEN SHORTLY AFTER MY BATTERY NEEDED TO BE REPLACED AND I THOUGHT THAT WAS THE PROBLEM. WELL THE NEXT WEEKEND THE LIGHT CAME ON AND NOW WHEN I SWITCH GEARS I GET A LOUD THUMP AND THE CAR JUMPS REALLY HARD. I WENT TO ADVANCED AUTO PARTS WITH THE SERVICE ENGINE LIGHT STILL ON THEY WERE ABLE TO RETRIEVE CODES AND VERIFY THE TRANSMISSION ... Read more
FORD FREESTYLE (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Jun 8, 2010
VEHICLE SURGES AT LOW SPEEDS. THE PROBLEM IS WORSE WITH THE AIR CONDITIONING ON. *KB
FORD TAURUS (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Sep 26, 2011
I WAS DRIVING ON A MAJOR HIGHWAY WITH MY CHILDREN AND ALL OF A SUDDEN MY CAR'S TRANSMISSION LIGHT CAME ON, MY CAR STARTED BUCKING, AND SOON LOST POWER AND I WAS FORCED TO PUT MY CAR IN PARK IN HEAVY TRAFFIC AND RESTART IT. *KB
FORD EDGE (2008) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Jul 5, 2011
THE VEHICLE WOULD AT DIFFERENT TIMES, HAVE TROUBLE SHIFTING FROM PARK TO REVERSE, IN DRIVE, ETC. IT SOUNDED LIKE THE TRANSMISSION WAS BROKEN. THIS PROBLEM WOULD ARISE, AND THEN GO AWAY. THE FIRST TIME THE DEALERSHIP RESET THE COMPUTER, AND IT RAN FINE FOR WEEKS, THEN THE PROBLEM CAME ABOUT AGAIN, AND WENT AWAY, THE LAST TIME AROUND SEPT 18TH, IT WAS WORSE, SO I HAD IT TOWED AND REPAIRED. THE DEAL... Read more
NISSAN MAXIMA (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Oct 4, 2011
MY TRANSMISSION IS BADLY JERKING AND SCARED TO DRIVE. GEAR SHIFTTING IS NOT PROPERLY OPERATING. *KB
FORD EXPLORER (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Oct 6, 2011
WHILE DRIVING ON THE HIGHWAY, TRANSMISSION SLIPPAGE OCCURRED SWITCHING SUDDENLY FROM DRIVINIG TO NEUTRAL, GEAR COULD NOT BE CHANGED UNLESS VEHICLE WAS PARKED AND BRAKE PEDAL WAS PRESSED DOWN. SCARY SITUATION CONSIDERING THAT I COULD BE DRIVING ON THE LEFT LANE. PLEASE CONSIDER THIS AS A SAFETY COMPLAINT AND REQUEST FOR SAFETY RECALL. *KB
JEEP COMMANDER (2007) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 11, 2011
Incident date: Sep 24, 2011
OVER THE PAST FEW WEEKS WHILE DRIVING THE VEHICLE WILL FLASH A WARNING SAYING SERVICE PARK ASSIST SYSTEM. WHEN THIS HAPPENS THE GEAR DISPLAY ON THE DASH PRND WILL ALL 4 GET CIRCLED AND FLASH AND THEN AS YOU ARE ACCELERATING YOU CAN FEEL THE VEHICLE LOSE SPEED. YOU CAN NO LONGER ACCELERATE THE VEHICLE AND HAVE TO COAST OFF THE ROAD. ONCE YOU STOP AND SHIFT TO PARK THEN BACK TO DRIVE IT WILL RESE... Read more
TOYOTA RAV4 (2001) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Sep 28, 2011
AUTOMATIC TRANSMISSION SOMETIMES HESITATES WHEN SHIFTING AND SOMETIMES STARTS IN 3RD GEAR INSTEAD OF 1ST. CHECK ENGINE LIGHT CAME ON A WEEK AGO, SIMILAR TO WHEN SHIFTING PROBLEMS BEGAN. *KB
MERCEDES-BENZ ML350 (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: May 9, 2011
TRANSMISSION CODES DO NOT SWITCH GEARS HAPPENS ALOT HOW I'M DRIVING HAVE TO GET CODES RESET EVERY 2 TO 3 DAYS! *KB
CHEVROLET SILVERADO 2500 (2002) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Jun 18, 2010
INTERNAL COMPONENTS WEAR A SMALL HOLE IN THE REAR OF THE CASE HOUSING ALLOWING THE FLUID TO LEAK OUT WITHOUT YOU KNOWING IT. ONCE THE FLUID IS GONE THE GEARS GRIND DOWN TO THE POINT WHERE THE TRANSMISSION LOCKS UP AND YOU SKID TO A STOP. I'VE BEEN TOLD THIS IS STILL AN ON GOING PROBLEM ALL THE WAY UP TO THE 2010 MODEL YEAR. *KB
FORD FUSION (2010) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Apr 1, 2010
TRANSMISSION SLIPS AND SHIFTS HARD IN LOW GEARS. FORD HAS REPLACED SEVERAL TRANSMISSION COMPONENTS BUT THE PROBLEM STILL PERSISTS. I FEAR I MAY CRASH INTO THE REAR OF ANOTHER CAR WHEN THIS OCCURS. RECENTLY A NEW PROBLEM HAS DEVELOPED AT HIGH SPEEDS WHERE THE TRANSMISSION DOES NOT SHIFT AND RUNS AT 4500 RPM FOR 20-30 SECONDS. FORD SAYS NOTHING IS WRONG DESPITE ME SENDING A VIDEO OF THE CONSOLE WHEN... Read more
FORD FREESTAR (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Oct 10, 2011
DRIVING AT 65 MPH AND AUTO STARTS COASTING. ENGINE WILL REV, TRANSMISSION HAS DIS-ENGAGED AND WILL NOT RE-ENGAGE. THIS IS APPARENTLY A VERY COMMON FAILURE WITH THIS MODEL. TRANSMISSION IS OUT, NO WARNING OR NOISE; JUST GONE. SO MANY REPORTED TRANSMISSION FAILURES, ONE HAS TO WONDER WHY THERE HAS BEEN NO RECALLS ISSUED. *KB
PONTIAC GRAND PRIX (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Sep 30, 2011
I HAVE A 2005 GRAND PRIX GXP IN WHICH THE TRANSMISSION HAS FAILED. I TOOK THE VEHICLE IN FOR SERVICE LAST YEAR BECAUSE IT WOULD HESITATE FROM A STOP AND SLAM VIOLENTLY INTO FIRST GEAR. AT THE TIME THE DEALER COULD NOT REPRODUCE THE CONCERN AND TOLD ME TO BRING IT BACK WHEN IT GOT WORSE. MY EXTENDED WARRANTY THAT I PURCHASED SEPARATELY FROM GMPP EXPIRED ON THE 22ND OF SEPTEMBER. THIS IS A DANGEROUS... Read more
BMW 323I (2000) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Sep 1, 2010
MY 323I HAS THE REVERSE GEAR IS BROKEN..... FOUND THIS FROM NOREVERSE.ORG. COST ME 3K TO FIX. *KB
MERCURY MONTEREY (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Oct 8, 2011
ACCELERATING AWAY FROM TRAFFIC SIGNAL, VEHICLE ACCELERATED NORMALLY UP TO 20-25MPH AND THEN TRANSMISSION TOTALLY FAILED. NO WARNING, NO SYMPTOMS. *KB
TOYOTA MATRIX (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Oct 6, 2011
THE CAR WOULD NOT SHIFT BEYOND SECOND GEAR (AUTOMATIC TRANSMISSION) AND NOT GO INTO REVERSE. GOT IT TOWED TO MY GARAGE AND THEY ARE IN THE PROCESS OF REPLACING THE ENTIRE TRANSMISSION. *KB
FORD FREESTAR (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Jun 2, 2010
UPON A STOP OR WHEN ATTEMPTING TO REVERSE, THE CAR LUNGES FOR NO APPARENT REASON. I VIEW THIS AS DANGEROUS, AS THIS HAS OCCURRED SEVERAL TIMES, EITHER WHEN IN A PARKING LOT WITH PEDESTRIANS BEHIND ME ENTERING STORE OR WHEN I AM AT A STOP LIGHT AND PEDESTRIANS ARE IN A CROSSWALK. AFTER RESEARCHING THIS ISSUE, I SEE THAT THIS IS A PROBLEM THAT OTHER PEOPLE ARE HAVING AS WELL, CONCERNING A "THROTTL... Read more
HONDA ACCORD (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Sep 1, 2011
AT AROUND 107,000 MILES, I NOTICED MY TRANSMISSION LEAKING FLUID VERY RAPIDLY. IN ADDITION, THE FRONT END OF THE CAR STARTED VIBRATING VIOLENTLY BETWEEN 50MPH AND 60MPH. *KB
DODGE GRAND CARAVAN (2009) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Oct 9, 2011
WHILE DRIVING I FELT AND ALSO HEARD A CLUNK, THEN MY CHECK ENGINE LIGHT CAME ON. WHILE DRIVING IT FELT LIKE MY CAR WAS STUCK IN 1ST GEAR (IT HAS AN AUTOMATIC/MANUAL TRANS). WE THEN REALIZED THE MANUAL WAS NOT WORKING, AND EVERYTIME WE PUT IT IN DRIVE THERE IS A CLUNKING NOISE. NOW AS WE ARE DRIVING IT SOUNDS LIKE IT IS STUCK IN 1ST GEAR LIKE THE MANUAL WENT OUT AND THE CAR THINKS IT IS STUCK, T... Read more
VOLKSWAGEN BEETLE (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 10, 2011
Incident date: Dec 31, 2010
MY 2004 BEETLE RAN FINE FOR THE FIRST SEVERAL MONTHS AFTER A PURCHASED IT FROM THE DEALER, NOW THE CAR STOPS RUNNING AT 65 MPH ON THE FREEWAY SEVERAL TIMES A WEEK, DURING MY TRAVEL TO WORK. I HAVE READ SEVERAL POSTINGS ON THE INTERNET STATING THE SAME ISSUES FROM THOUSANDS OF VW OWNERS. THIS IS A SERIOUS PROBLEM. I HAVE HAD MY CAR DIAGNOSIS STATING I NEED TO REPLACE THE TRANS, BUT THERES NO INDICA... Read more
DODGE CHARGER (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 4, 2011
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2006 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V460000 ( POWER TRAIN:AUTOMATIC TRANSMISSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILE... Read more
ACURA TL (2000) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 4, 2011
Incident date: Aug 18, 2011
THE REMEDY OUTLINED IN CAMPAIGN 04V176000 DID NOT RESOLVE THE MANUFACTURERS SAFETY DEFECT FOR MY VEHICLE. PER THE RECALL, MY TRANSMISSION HAD AN OIL COOLER RETURN LINE INSTALLED IN DECEMBER 2004 BY STERLING ACURA OF AUSTIN. I REPLACED THE TRANSMISSION FLUID AT 47000, 71000 AND 107000 MILES. IN AUGUST OF 2011 AT 133000 MILES, MY VEHICLE SUDDENLY STARTED STUTTERING AND HESITATING WHEN UP SHIFTING... Read more
HONDA ODYSSEY (2001) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 4, 2011
Incident date: Oct 1, 2011
2001 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING, THE TCS AND CHECK ENGINE LIGHT ILLUMINATED. A DIAGNOSIS REVEALED TORQUE CONVERTER FAILURE. THE DEALER RESET THE LIGHT. HOWEVER, ABOUT 100 MILES LATER, THE LIGHT ILLUMINATED AGAIN. SOON AFTER, THE D4 INDICATOR LIGHT STARTED FLASHING AND THERE WAS AN EXTREMELY SLOW GEAR ENGAGEMENT CAU... Read more
FORD EXPLORER (2002) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 3, 2011
Incident date: May 20, 2009
MY WIFE WAS PICKING UP HER MOTHER AND SHE WENT TO PUT THE EXPLORER INTO REVERSE AND THE SHIFTER BROKE OFF IN HER HAND. SHE COULD NOT GET THE CAR INTO GEAR SO WE HAD IT TOWED HOME. I FOUND THE PIECE HOLDING THE SHIFTER WAS BROKEN OFF. FORD WANTED $1,000 FOR THE PIECE TO FIX IT. *TR
SUBARU FORESTER (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 3, 2011
Incident date: Aug 11, 2011
TL* THE CONTACT OWNS A 2006 SUBARU FORESTER. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, THE VEHICLE SURGED BACKWARD AND CRASHED INTO A HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000. UPDATED 10/21/11 *BF THE CON... Read more
Crash
HONDA ODYSSEY (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Oct 2, 2011
Incident date: Sep 22, 2011
MY 2004 HONDA ODYSSEY MINIVAN EXPERIENCEING PROBLEMS WITH MY AUTOMATIC TRANSMISSION WHILE IAM DRIVING IT IS UNSAFE I BOUGHT THIS VEHICLE FOR MY FAMILY I RELY ON THIS VEHICLE I GOT NO HELP FROM THE DEALERSHIP I BOUGHT IT FROM AND THE WARRANTIES WERE LOUSY THE CUSTOMER SERVICE AS WELL PLEASE HELP . *TR
ACURA MDX (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 30, 2011
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THE VEHICLE REQUIRED EXCESSIVE FORCE IN ORDER TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE GEAR SHIFT CABLE WAS LUBRICATED; HOWEVER, THE FAILURE RECURRED A FEW MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE GEAR SHIFT CABLE WAS COVERED WITH RUST AND THE FAILURE WAS A ... Read more
CHEVROLET CRUZE (2011) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 29, 2011
Incident date: Feb 11, 2011
THE CAR'S TRANSMISSION STALLS AND HESITATES SINCE THE 1ST DAY I GOT THE CAR. I FOUND OUT TODAY THAT MY CAR HAS FOUR RECALLS! AND I HAVE NOT BEEN NOTIFIED IN ANY WAY BY CHEVY OF THEM ONE OF WHICH IS THE STREEING WHEEL CAN COME OFF WHILE DRIVING. WHILE DRIVING TODAY 09/28/2011 THE CAR CAME TO A RANDOM AND COMPLETE STOP IN THE MIDDLE OF THE ROAD AND WOULD NOT MOVE FORWARD AT ALL. *TT
FORD FREESTAR (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 28, 2011
Incident date: Sep 27, 2011
TRANSMISSION WENT OUT. *TT
NISSAN MAXIMA (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 27, 2011
Incident date: Sep 26, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA XL. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED. THE CONTACT MENTIONED PRIOR TO THE FAILURE THAT THE VEHICLE BEGAN TO SHIFT FORCEFULLY WHILE ACCELERATING IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILES WERE 99,150. UPDATED 11/01/11*... Read more
VOLVO XC70 (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 27, 2011
Incident date: Sep 1, 2011
I PURCHASED MY (2003) VOLVO XC70 IN LATE 2006 FROM I SERVICE IT REGULARLY AND DO ROUTINE MAINTENANCE CHECKS. ABOUT A MONTH AGO THE CAR BEGAN TO JERK AND HESITATE. I TOOK IT TO THE DEALER AND WAS TOLD I NEEDED A NEW TRANSMISSION FOR $5700. THE CAR HAS 71000 MILES ON IT. *TT
CHEVROLET TRAVERSE (2011) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 23, 2011
Incident date: Dec 21, 2010
TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. WHILE ON AN INCLINE WITH THE BRAKE DEPRESSED, THE VEHICLE ROLLED BACKWARD WHEN HE REMOVED HIS FOOT FROM THE BRAKE TO THE ACCELERATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CU... Read more
CHRYSLER 300 (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 22, 2011
Incident date: Jul 20, 2011
TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THAT THE SHIFTER COMPLETELY FRACTURED, CAUSING THE VEHICLE TO REMAIN STUCK IN PARK. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER WHERE THE DEALER REPLACED THE SHIFTER AND SHIFTER ASSEMBLY. THE CONTACT CALLED THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION)BUT WAS ADVISED THAT HIS VIN ... Read more
FORD WINDSTAR (2002) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 21, 2011
Incident date: Sep 3, 2009
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH THE ABS LAMP, TORQUE CONVERTER LAMP AND THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 10/06/11 *BF UPDATED 10/5/11 *CN
FORD EXPEDITION (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Sep 19, 2011
WHILE DRIVING AT 60MPH ON US 85 N THE ENGINE LIGHT CAME ON WITH A MESSAGE "CHECK ELECTRONIC THROTTLE CONTROL" THE SPEED BEGAN TO DROP AND I COULD NOT ACCELERATE. I BEGAN TO MERGE TO THE RIGHT TO THE EMERGENCY LANE. I TURNED OFF THE ENGINE AND STARTED AGAIN. THEN I DROVE THE VEHICLE HOME. IT WAS A VERY SCARY EXPERIENCE I COULD HAVE BEEN IN AN ACCIDENT. IT WAS VERY DANGEROUS. THIS SHOULD BE A... Read more
TOYOTA COROLLA (2007) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Sep 9, 2011
PURCHASED USED 2007 COROLLA. (PURCHASED AS IS NO WARRANTY FROM A USED CAR DEALERSHIP) ONE WEEK LATER CHECK ENGINE LIGHT COMES ON AND AFTER CHECKING WITH DEALER I BOUGHT IT FROM (EZAUTO) AND TRANSMISSION SHOP I GOT CONFLICTING REPORTS OF WHAT WAS WRONG SO I TOOK IT DIRECTLY TO TOYOTA AND THEY SAID I HAVE TO HAVE NEW TRANSMISSION. IS THIS COVERED UNDER SOME EXTENDED WARRANTY OR AM I RESPONSIBLE FOR... Read more
FORD WINDSTAR (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Jun 23, 2011
WHILE DRIVING, I FELT THE VAN WAS NOT SHIFTING, SO I WENT TO THE DEALER I BOUGHT IT FROM. THEY SAID THERE WAS NOTHING WRONG WITH THE TRANSMISSION. THE PROBLEM STILL EXISTED. I TOOK IT BACK TO DEALER-AGAIN, NOTHING WRONG WITH TRANSMISSION BUT THEY DID DO A TRANSMISSION TUNE UP. WHEN I PICKED IT UP, I DROVE INTO TOWN. I WAS DRIVING ON THE HIGHWAY AND HAD TO STOP ON A RED LIGHT. ON GREEN, I PRESSED ... Read more
HONDA ODYSSEY (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Sep 16, 2011
2003 ODYSSEY LEFT MY WIFE IN A TERRIBLE SITUATION. IT SUDDENLY FAILED WHEN SHE WAS IN THE MIDDLE OF TRAFFIC WITH CHILDREN IN THE CAR. WITH NO WARNING, IT WOULD NOT MOVE THE VEHICLE AND GROUND TO A STOP, LEAVING HER ALMOST OUT OF CONTROL OF THE VEHICLE. HONDA IS SUPPOSED TO BE A MANUFACTURER WITH WELL DESIGNED, RELIABLE PRODUCTS, BUT IT IS NOT SO WITH THIS TRANSMISSION. WHEN A MANUFACTURER REAL... Read more
VOLKSWAGEN BEETLE (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Sep 19, 2011
I COULDN'T WAIT FOR THE NEW BEETLE CONVERTIBLE TO COME OUT. I BOUGHT IT BRAND NEW FROM THE DEALERSHIP. NOW, AFTER ONLY 60,000 MILES, I AM TOLD I NEED A NEW TRANSMISSION. THE CAR IS COMPLETELY UNSAFE TO DRIVE--IT WILL GET STUCK IN FIRST GEAR, IT WILL KICK BETWEEN GEARS ONE AND TWO, AND IT WILL JOLT SUDDENLY AND WITHOUT WARNING. THESE VEHICLES ARE UNSAFE FOR THE ROAD. *KB
FORD FREESTYLE (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: May 12, 2011
UPON STARTING THE CAR AND PUTTING IT IN EITHER REVERSE OR FORWARD, THE ENGINE WOULD RACE AND EITHER LUNGE FORWARD OR BACKWARD. WHILE DRIVING, THE ENGINE WOULD SPUTTER AND STALL. THIS WAS MORE PREVALENT WHEN THE AIR CONDITIONING WAS TURNED ON. ON STARTING THE CAR, I HAD TO PLACE MY FOOT WITH A LOT OF PRESSURE ON THE BRAKE PEDAL TO ENSURE THAT THE CAR DID NOT LUNGE. THIS WAS A VERY DANGEROUS PROBLEM... Read more
JAGUAR X-TYPE (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Jan 1, 2007
ON JANUARY 1, 2007 I WAS COMING TO A STOP IN HEAVY TRAFFIC. I APPLIED THE BRAKE BUT THE CAR LURCHED FORWARD AND I ACCELERATED INTO A STOPPED CAR CONTAINING A FAMILY. I OCCASIONALLY EXPERIENCED THE PROBLEM OF UNITENDED ACCELERATION PRIOR TO THE ACCIDENT BUT AT THE TIME OF THE ACCIDENT, I HAD NOT PUT THE FACTS TOGETHER. IN THE SPRING OF 2008, I WAS ON WET PAVEMENT GOING DOWNHILL WHEN I APPLIED THE B... Read more
Crash 1 injured
FORD FREESTYLE (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: May 2, 2011
THE VEHICLE STARTED SURGING WITHOUT FOOT ON THE GAS PEDAL. THIS OCCURS AT LOW SPEEDS OR WHEN STOPPING. HAVE HAD TO RAPIDLY PRESS THE BRAKE PEDAL AND HOLD IT TO AVOID ACCIDENTS. WHEN THE SURGING OCCURS, MANY TIMES THE VEHICLE GOES INTO FAIL-SAFE ENGINE MODE WHICH DOES NOT ALLOW ONE TO SHIFT INTO HIGHER GEARS. CHECK ENGINE LIGHT STAYS ON AFTER OCCURRENCE AND FAILSAFE ENGINE MODE WAS SOLVED BY PULLIN... Read more
FORD ESCAPE (2009) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Sep 11, 2011
I WAS DRIVING AT 60 MPH UP THE HILL AND WAS TRYING TO PASS A VEHICLE. I TRIED TO INCREASE THE SPEED TO 70 MPH AND THERE WAS SUDDEN SHIFT OF GEARS; IT WENT FROM HIGH TO LOW AND THEN HIGH AGAIN. I FELT SUDDEN JERK AND THE POWERTRAIN LIGHT CAME ON. THIS THING HAPPENED ONCE MORE AFTER THAT INCIDENT. I TOOK MY VEHICLE TO THE DEALER AND IT HAS BEEN THERE FOR LAST 4 DAYS. THE LATEST I WAS INFORMED IS... Read more
NISSAN PATHFINDER (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Dec 1, 2009
FIRST TIME- TRANSMISSION FAILED- NEW ONE INSTALLED UNDER EXTENDED WARRANTY- HAS GONE BAD AGAIN LAST WEEK- THEY TELL ME THE COOLANT IS LEAKING INTO THE TRANSMISSION AND HAS RUINED IT, THE GAS TANK NEEDS REPLACING, NEW RADIATOR, NEW CATALYTIC CONVERTER, NEW U-JOINTS FOR THE SECOND TIME. MY EXTENDED WARRANTY HAS EXPIRED- THEY ARE TELLING ME THAT I NEED $8000.00 WORTH OF REPAIRS TO FIX THE PROBLEMS. ... Read more
HONDA ACCORD (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Sep 2, 2011
SECOND OWNER OF THE 2003 HONDA ACCORD V6, BOUGHT IT ON 2009 FIRST FOUND OUT THIS ISSUE AFTER TAKING MY BROTHER TO JFK AIRPORT AND ON MY WAY BACK HOME, SOME WEIRDO SOUNDS CLUNKING WHILE CAR STOPPED ON TRAFFIC AND ACCELERATE ONWARD.(LUCKY DIDN'T GET SELF AND MY WIFE KILLED/CRASHED) TOOK THE CAR TO AUTO REPAIR AND THEY TOLD ME IT'S TRANSMISSION FAILURE, DASHBOARD IS BLINKING AS WELL. TRANSMISSION S... Read more
FORD FIVE HUNDRED (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Apr 1, 2011
THE CAR LUNGES IN DRIVE AND REVERSE WITHOUT ACCELERATING. THIS IS DANGEROUS AS WHEN BACKING OUT OF GARAGES OR PARKING PLACES. TRYING TO TAKE OFF SLOWING IS NOT POSSIBLE. *KB
FORD FOCUS (2012) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Aug 20, 2011
WE PURCHASED THIS CAR ON 08/19/2011 AND THE NEXT DAY WHILE TAKING OFF FROM A STOP SIGN THE CAR WOULD SHUDDER, I DO NOT HAVE THIS ISSUE WHEN THE TRANSMISSION IS COLD BUT IN STOP AND GO DRIVING AND NORMAL CITY DRIVING AFTER IT HAS WARMED UP. ALSO WHEN YOU DEPRESS THE ACCELERATOR FROM A STOP THE VEHICLE WILL GO FOR A SECOND THEN HAVE A NICE SIZED FLAT SPOT SO EVEN THE PEOPLE IN THE CAR WILL GO FORWAR... Read more
MERCURY MILAN (2008) - POWER TRAIN:AUTOMATIC TRANSMISSION Sep 19, 2011
Incident date: Sep 17, 2011
UNCONTROLLABLE ACCELERATION ISSUE. COULD NOT GET CAR TO STOP WITH BRAKES, E BRAKE, SHUT OFF NEUTRAL SHIFT. REACHED SPEEDS IN EXCESS OF 80 MPH. FINALLY CAR SLOWED DOWN, SMOKE COMING FROM VENTS. TOWED TO LOCAL DEALER NO RESPONSE YET. *KB
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