Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 17, 2010
BOUGHT THIS CAR IN 2010 EVER SINCE I HAD IT NIGHTMARE, THE AUTOMATIC TRANSMISSION WOULD BANG BETWEEN 1ST AND 2ND GEAR AT JUST NORMAL SPEED, THE TIRES WOULD SPIN BECAUSE OF THIS. IT ALSO WOULD SLIP OUT OF GEAR IN 3RD WITH SHIFTING UP SOMETIMES. BUT JUST RECENTLY I FOUND OUT THAT THE INTAKE TUBE FOR THE CAR HAD A GIANT HOLE IN IT. SO FIXED THAT AND ITS NOT REALLY BANGING 1ST AND 2ND BUT SLIPS A LITT... Read more
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 8, 2011
Incident date: Oct 19, 2011
TL* THE CONTACT OWNS A 2006 NISSAN PATHFINDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO VIBRATE WITH HESITATION. THE VEHICLE WAS ABLE TO REMAIN IN OPERATION. THE CONTACT LATER INSPECTED THE VEHICLE AND DETECTED THE TRANSMISSION FLUID WAS A BROWN COLOR AND THE RADIATOR COOLANT LEAKED INTO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEA... Read more
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 7, 2011
Incident date: Nov 5, 2011
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED AWD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE VALVE BODY IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR T... Read more
Incident date: Oct 12, 2011
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS OVERHEATING AND WOULD LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS INFORMED THAT THE CATALYTIC CONVERTER, IDLE AIR CONTROL VALVE AND THE MANIFOLD ABSOLUTE PRESSURE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED.... Read more
VOLKSWAGEN
JETTA
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 3, 2011
Incident date: Oct 13, 2011
2002 VOLKSWAGEN JETTA. CONSUMER WRITES TO EXPRESS DISCONTENT REGARDING REPAIRS AT LOCAL DEALER *TGW THE CONSUMER STATED THREE DAYS AFTER RETRIEVING THE VEHICLE FROM THE DEALER, FOR MAINTENANCE WORK, THE VEHICLE BROKE DOWN ON THE HIGHWAY. THE PROBLEM WAS DETERMINED TO BE THE ALTERNATOR. *JB THE CONSUMER STATED HE WAS INVOLVED IN A HIT-AND RUN ACCIDENT IN WHICH THE REAR END IMPACT CAUSED DAMAGE T... Read more
Crash
1 injured
VOLKSWAGEN
JETTA
(9999) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 3, 2011
Incident date: Nov 1, 2011
LETTER TO FROM RE A DANGEROUS AUTOMATIC TRANSMISSION FAILURE IN VOLKSWAGEN JETTAS *TGW
Incident date: Nov 1, 2011
2001 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED THE VEHICLE WOULD SLAM INTO GEAR AND SLIP OUT OF GEAR. HONDA REPAIRED IT IN LATE 2009 UNDER WARRANTY. HOWEVER, LESS THAN TWO YEARS LATER, THE PROBLEM HAS RETURNED. THE CONSUMER STATED THE REPLACEMENT TRANSMISSION WAS ALSO DEFECTIVE. *JB
Incident date: Sep 28, 2011
TRANSMISSION DOES NOT SHIFT SMOOTHLY ANYMORE. IT SEEMS THAT 2ND GEAR IS GONE. THE CHECK ENGINE LIGHT COMES ON TOO. IT HAS THE RPM GO HIGH BEFORE SHIFTING. *TT
Incident date: Oct 22, 2011
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH HE ATTEMPTED TO ACCELERATE FURTHER, BUT THE VEHICLE WOULD NOT RESPOND TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NOT DOWNSHIFT WHEN THE ENGINE RPMS REACHED 1500. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS ENGINEERED TO OPERA... Read more
Incident date: Aug 19, 2011
WHILE BEING PARKED ON AN INCLINED HILL, MY EXPLORER WOULD NOT GET INTO GEAR. HAD TO CALL AAA TO TOW TO TRANSMISSION SPECIALIST WHO ADJUSTED THE GEAR BUT STATED YOU MIGHT HAVE MORE TRANSMISSION PROBLEMS. SINCE THEN MY CAR HAS HAD PROBLEMS WHERE THE GEARS HAVE BEEN GRINDING AS I'M DRIVING. I'M AFRAID I MIGHT HAVE MORE SERIOUS PROBLEMS IN THE FUTURE SINCE I'VE BEEN READING REPORTS FROM FORD OWNERS TH... Read more
Incident date: Oct 25, 2011
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 30 MPH. THE VEHICLE OPERATED AS NORMAL UPON RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE AND POWER TRAIN CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CON... Read more
Incident date: Oct 10, 2011
TL* THE CONTACT OWNS A 2004 INFINITY QX56. THE CONTACT WAS DRIVING 50 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FRONT SUSPENSION LOWER CONTROL ARMS. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC TO HAVE THE FRONT LOWER CONTROL ARMS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 110... Read more
Incident date: Aug 3, 2011
TL* THE CONTACT OWNS A 2011 TIFFIN ALLEGRO RV. WHILE DRIVING APPROXIMATELY BETWEEN 20-40 MPH THE BRAKES OVERHEATED AND SMOKE EMITTED INSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT AND REAR BRAKES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ... Read more
Incident date: Jun 6, 2011
TL* THE CONTACT OWNS A 2009 FORD F-150. THE CONTACT STATED THAT THE TRANSMISSION EXHIBITED A DELAY IN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND HAD THE TRANSMISSION CALIBRATED, BUT THE REPAIR ONLY LASTED FOUR TO FIVE DAYS BEFORE THE FAILURE RECURRED. THE DEALER THEN TOLD THE CONTACT THAT THE VEHICLE WAS DESIGNED TO SHIFT IN THE MANNER THAT IS WAS AND THAT THERE WAS NOTHING THAT COUL... Read more
Incident date: Oct 15, 2011
TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THE UNOCCUPIED VEHICLE BEGAN TO ROLL WHILE PARKED ON A LEVEL SURFACE AND CRASHED INTO A WOODEN FENCE. A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED MINOR DAMAGE TO THE FRONT END AND WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS CURRENTLY BEING DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 11/04/11*LJ UP... Read more
Crash
Incident date: Nov 25, 2009
2005 HONDA ACCORD. CONSUMER REQUEST FULL REIMBURSEMENT IN REGARDS TO RECALL REPAIRS *TGW THE CONSUMER STATED THE TRANSMISSION WAS MAKING A BAD WHINING SOUND. THE DEALER REPLACED THE TRANSMISSION AND TORQUE CONVERTER. *JB
Incident date: Oct 17, 2011
TL* THE CONTACT OWNS A 2006 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFTER COULD NOT BE RELEASED FROM PARK. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V460000 (POWER TRAIN: AUTOMATIC TRANSMISSION) AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 38,000. UPDATED 11/16/11*LJ UPDATED 11... Read more
Incident date: Oct 11, 2011
TL* THE CONTACT OWNS A 2005 CHRYSLER 300 C. THE CONTACT STATED THAT VEHICLE FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE TRANSMISSION SHIFTER INTERLOCK LEVER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY CONFIRMED THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 05V460000(POWER TRAIN:AUTOMATIC TRA... Read more
Incident date: Oct 7, 2011
CAS ASKS THIS LETTER AND THE 92 COMPLAINTS ATTACHED HERETO BE PLACED IN THE DOCKET OF EA09-016 AND THAT FORD BE ORDERED TO RECALL ALL 2004-05 FORD FREESTAR, AND MERCURY MONTEREY VANS FOR DEFECTIVE TRANSMISSIONS.
Incident date: Oct 10, 2011
ON MONDAY NIGHT (AROUND MIDNIGHT) OCTOBER 10, 2011 I WAS TAKING MY HUSBAND FOR A ROUTINE VISIT TO THE HOSPITAL FOR STROKE RELATED PROBLEMS AND IN NORMAL FASHION, I STARTED MY CAR, PUT MY FOOT ON THE BRAKE (NOT THE ACCELERATOR) AND SHIFTED INTO REVERSE. IMMEDIATELY, THE CAR ACCELERATED OUT OF CONTROL AT A HIGH RATE OF SPEED AND DIDN'T STOP UNTIL WE WERE INSIDE MY NEIGHBORS HOUSE, STOPPED ONLY BY T... Read more
Crash
1 injured
Incident date: Oct 5, 2011
2004 FORD FREESTAR LOST ALL ACCELERATION AND STOPPED ON MAJOR ROADWAY. NO PREVIOUS SIGNS OF TROUBLE FROM TRANSMISSION. CLASS ACTION FILED IN US DISTRICT COURT AUGUST 2010 DECLARING FAULTY MANUFACTURING. FORD REFUSING TO REPAIR WITHOUT FULL PAYMENT OF $3200. CURRENT MILEAGE 94,000. HOW MANY MUST GET ROBBED BEFORE THIS IS ADDRESSED? *KB
Incident date: Oct 12, 2011
2002 HONDA ODYSSEY WITH 147,000 MILES ON IT. TRANSMISSION NEEDS TO BE REPLACED. *KB
Incident date: Oct 5, 2011
I AM CURRENTLY THE ORIGINAL OWNER OF A 2005 NISSAN MAXIMA. MUCH TO MY TOTAL SHOCK AND DISMAY, I RECENTLY HAD TO REPLACE THE AUTOMATIC TRANSMISSION AT ONLY 98,700 MILES. SEVERAL WEEKS AGO, THE VEHICLE BEGAN TO SPORADICALLY JERK HARSHLY WHEN ADVANCING TO FIRST GEAR BETWEEN 20-25 MPH. THIS STARTED TO HAPPEN MORE AND MORE FREQUENTLY AND AT TIMES THE VEHICLE WOULD HESITATE RIGHT BEFORE JERKING INTO FI... Read more
Incident date: Oct 5, 2011
PREMATURE TRANSMISSION FAILURE. PURCHASED USED WITH 85,000 MILES. TRANSMISSION FLUID CHANGED AT SUGGESTED INTERVALS. CAR WILL NOT MOVE IN ANY TRANSMISSION SELECTOR POSITION. AFTER RESEARCH, FOUND THAT THIS IS A COMMON PROBLEM WITH THIS YEAR AND MODEL LEXUS. *KB
Incident date: May 21, 2011
I WAS DRIVING DOWN THE ROAD AND THE VEHICLE DROPPED OUT OF GEAR AND LOSS ACCELERATION. IT WOULD NOT GO BACK INTO GEAR. *KB
Incident date: Oct 2, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE BEGAN TO DECELERATE AND ACCELERATE INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. UPDATED 12/12/11*LJ UPDATED 12... Read more
Incident date: Sep 26, 2011
HONDA DEALERSHIP (HOEN HONDA/ POWAY HONDA) KNOWINGLY INSTALLED DEFECTIVE REBUILT TRANSMISSIONS (3 TIMES) ON MY HONDA ODYSSEY 2001. THE TRANSMISSION FAILED ALL THREE TIMES!! THESE TRANSMISSIONS ARE DEFECTIVE AND IT IS NOT A MATTER OF IF IT IS A MATTER OF WHEN THEY FAIL. RECENTLY, MY WIFE WAS STRANDED IN RUSH HOUR TRAFFIC WITH HER ELDERLY PARENTS. LUCKILY, SHE GOT OUT OF CAR AND REDIRECTED TRAFFIC. ... Read more
Incident date: Sep 1, 2011
MY 2006 NISSAN XTERRA (PURCHASED NEW IN FEB 2007) BEGAN OCCASIONAL SHUDDERING, AS IF DRIVING OVER RUMBLE STRIPS, WHILE DRIVING AT ABOUT 131,000 MILES. IF I LET OFF THE GAS OR ACCELERATED, IT WOULD STOP, BUT NO CONSTANT TRIGGER. THIS INCREASED OVER A COUPLE WEEKS SO I DECIDED TO RESEARCH ONLINE AND FOUND MANY USERS WITH THE SAME ISSUE. I TOOK IT TO A MECHANIC AND THEY COULDN'T GET IT TO REPLICAT... Read more
Incident date: Mar 29, 2010
I JUST CAME ACROSS NHTSA ACTION NUMBER : PE11025 AND WANTED TO MAKE YOU AWARE OF THE FOLLOWING: I PARKED MY CAR IN FRONT OF MY DAUGHTER'S DAY CARE CENTER (THE GODDARD SCHOOL, SUWANEE) ON THE MONDAY BEFORE EASTER IN 2010 (MARCH 29, 2010). WHEN I CAME OUT, I DISCOVERED THE CAR APPROXIMATELY 40 YARDS AWAY CRASHED INTO THE EMBANKMENT OF THE NEIGHBORING PARKING LOT, AT AN INCLINE OF APPROXIMATELY 45 ... Read more
Crash
Incident date: Oct 12, 2011
WHILE DRIVING DOWN THE INTERSTATE IN RUSH HOUR TRAFFIC, MY 2010 FUSION (35,265 MI) LOST ACCELERATION. JERKED CAR INTO THE MEDIAN AND PUT INTO PARK, IT IMMEDIATELY BEGAN IDLING VERY ROUGH AND ALMOST SPUTTERING TO CUT OFF. THE WRENCH LIGHT DISPLAYED. I CUT THE CAR OFF AND LET IT SIT FOR A MOMENT AND THEN CUT THE CAR BACK ON. I PRESSED THE GAS AND THE CARS RPM SHOT UP TO OVER 5000 RPM. IT THEN I... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 12, 2011
Incident date: Oct 9, 2009
FUEL GAUGE NOT WORKING,RADIATOR FLUID LEAKING INTO TRANSMISSION DAMAGING TRANSMISSION,FRONT PASSENGER SEATBELT GETTING STUCK. *KB
Incident date: Jul 21, 2011
NEVER HAD ANY PROBLEMS WITH TRANSMISSION IN THE PAST. I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN, WITHOUT ANY WARNING, THE TRANSMISSION FAILED. THE CAR WAS UNDRIVABLE AND BEGAN TO OVERHEAT. THERE WAS TRANSMISSION FLUID ALL OVER. HAD THE VEHICLE TOWED AND HAD TRANSMISSION REBUILT FOR $1500. SINCE THE REBUILD, THE TRANSMISSION HAS FAILED 3 ADDITIONAL TIMES. *KB
VOLKSWAGEN
JETTA
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 12, 2011
Incident date: Aug 15, 2010
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA WAGON. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO PROVIDE AN ACCURATE SPEED TRAVELED. THE CONTACT ALSO STATED THAT WHEN THE CRUISE CONTROL SWITCH WAS ACTIVATED, IT WOULD CAUSE THE VEHICLE TO SURGE FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE SENSOR IN THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURE... Read more
Incident date: Sep 1, 2011
#1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP ... Read more
Incident date: May 11, 2011
I HAVE HAD NUMEROUS INSTANCES WHERE, WHEN EITHER AT A STOP LIGHT, OR PARKING OR WAITING IN THE CARPOOL LINE MY FREESTYLE HAS LUNGED FORWARD WHILE MY FOOT WAS ON THE BRAKE PEDAL. SOME INSTANCES ARE WORSE THAN OTHERS WITH MORE FORCE, BUT I AM ABLE TO STOP THE CAR BY PRESSING HARDER ON THE BRAKE PEDAL. I HAVE ALMOST HIT A COUPLE OF CARS IN THE DRIVE THRU LANES AT RESTAURANTS. I HAVE ALSO EXPERIENC... Read more
Incident date: Aug 24, 2011
WE BOUGHT THIS VEHICLE (LEXUS RX300 4WD) ON 11/29/2002 WITH 27,080 MILES ON IT FROM LOCAL LEXUS DEALER. IT IS MY WIFE'S PRIMARY VEHICLE AND SHE DRIVES IT TO WORK DAILY (ABOUT 20 MILES PER DAY). AT 111,000 MILES THE CHECK ENGINE LIGHT CAME ON AND THE TRANSMISSION WAS SHIFTING ERRATICALLY IE. DOWN SHIFTING SUDDENLY WHEN IT SHOULDN'T AND SLIPPING GEARS. IT ALSO MAKES A STRANGE CONSTANT NOISE. IT HAD ... Read more
Incident date: Oct 10, 2011
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT AFTER SHIFTING GEARS WHILE DRIVING 25 MPH, THE VEHICLE WOULD JERK VIOLENTLY AND SUDDENLY ACCELERATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 102,000. *KB
Incident date: Jul 9, 2011
THE FIRST TIME THE PROBLEM OCCURRED, I WAS WAITING IN A LINE TO EXIT A PARKING LOT SO I WAS IDLING WHEN THE CAR SURGED FORWARD. I SLAMMED ON THE BRAKES AND THE CAR STALLED OUT. I WAS ABLE TO RE-START BUT THEN IT WOULD SURGE AGAIN. I PUT THE CAR IN NEUTRAL AND WAS ABLE TO MAKE IT OUT. THE CAR CHUGGED A BIT BUT WHEN I GOT GOING IT WORKED FINE. A FEW DAYS LATER, WHEN IDLING, THE CAR WOULD EITHER... Read more
Incident date: Aug 18, 2011
WHILE DRIVING IN FIRST GEAR ON LIGHT THROTTLE, THE TRANSMISSION SHIFTED FROM 1ST GEAR INTO 2ND GEAR VIOLENTLY. NEARLY EVERY TIME UNDER LIGHT THROTTLE (UNDER NORMAL ENGINE OPERATING TEMPERATURE) SINCE THE FIRST OCCURRENCE, THE TRANSMISSION EITHER UPSHIFTS (1ST TO 2ND GEAR) OR DOWNSHIFTS (3RD TO 2ND GEAR) VIOLENTLY. *KB
Incident date: Oct 11, 2011
I BOUGHT MY USED TOURING MODEL SEBRING IN MAY OF 2011, AND SINCE THEN IT HAS REPEATEDLY JUMPED OR LEAPED FORWARD WHEN COMING TO A STOP OR IDLING, EVEN WITH MY FOOT ON THE BRAKE. I HAVE ALMOST CAUSED A FEW ACCIDENTS BY RAMMING THE CAR IN FRONT OF ME AT A STOP LIGHT AND SUCH. AS WELL, IT STALLED OUT ON ME WHEN I MADE A COMPLETE STOP ON 10/11/11. I HAVE SEEN MANY, MANY OF THE SAME COMPLAINTS AND WISH... Read more
FORD
FIVE HUNDRED
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Oct 12, 2011
Incident date: Aug 18, 2010
I'M NOT SURE IF THIS IS A POWER TRAIN OR OTHER PROBLEM, CAR LURCHES DANGEROUSLY AT LOW SPEEDS, AND WHEN CHANGING GEAR INTO AND OUT OF REVERSE. I HIT A POST PARKING IN AUGUST OF 2010 DUE TO THIS, AND IT'S BEEN GETTING GRADUALLY WORSE. TOOK IT TO THE DEALER WHO REPLACED A BROKEN UPPER MOTOR MOUNT THAT WAS CONNECTED TO THE TRANSMISSION. DIDN'T HELP, ALTHOUGH IT SEEMED LIKE A GOOD GUESS AT THE TIME... Read more
Crash
Incident date: Oct 11, 2011
I HAVE BEEN AT THE DEALERS REPAIR SHOP LIKE 10+ TIMES FOR THE SAME TRANSMISSION PROBLEM. TODAY I WAS OUT ON A QUICK TRIP TO THE STORE AND WHEN I CHANGED GEARS FROM REVERSE (TO GET OUT OF MY DRIVE WAY) THEN TO DRIVE THE GEAR SHIFTER BECAME HARD TO MOVE? AND THEN THE "HOLD" LIGHT CAME ON. AFTER THAT MY CAR WENT ON AND OFF ACCELERATION DRAGGING, THEN ON MY WAY OUT OF THE PARKING LOT OF THE STORE, I P... Read more
Incident date: Oct 11, 2011
CVT TRANSMISSION FAILED FOR THE SECOND TIME WHILE DRIVING. VEHICLE LURCHED AND THE WRENCH LIGHT CAME ON, FRONT END SHUDDERED. RESTARTED THE VEHICLE AND IT WOULD DRIVE, BUT WOULD ONLY ACHIEVE 20 MPH WITH VERY HIGH RPMS. DEALER SAYS TRANSMISSION WILL HAVE TO BE REPLACED. AS I UNDERSTAND READING THE NUMEROUS COMPLAINTS, THEY DON'T MAKE THIS UNIT ANYMORE. I AM FACED WITH A VEHICLE THAT I CAN'T DRIVE. ... Read more
Incident date: Oct 7, 2011
I HAVE BEEN GETTING SERVICE ENGINE SOON LIGHT ON THE DASHBOARD. THEN SHORTLY AFTER MY BATTERY NEEDED TO BE REPLACED AND I THOUGHT THAT WAS THE PROBLEM. WELL THE NEXT WEEKEND THE LIGHT CAME ON AND NOW WHEN I SWITCH GEARS I GET A LOUD THUMP AND THE CAR JUMPS REALLY HARD. I WENT TO ADVANCED AUTO PARTS WITH THE SERVICE ENGINE LIGHT STILL ON THEY WERE ABLE TO RETRIEVE CODES AND VERIFY THE TRANSMISSION ... Read more
Incident date: Jun 8, 2010
VEHICLE SURGES AT LOW SPEEDS. THE PROBLEM IS WORSE WITH THE AIR CONDITIONING ON. *KB
Incident date: Sep 26, 2011
I WAS DRIVING ON A MAJOR HIGHWAY WITH MY CHILDREN AND ALL OF A SUDDEN MY CAR'S TRANSMISSION LIGHT CAME ON, MY CAR STARTED BUCKING, AND SOON LOST POWER AND I WAS FORCED TO PUT MY CAR IN PARK IN HEAVY TRAFFIC AND RESTART IT. *KB
Incident date: Jul 5, 2011
THE VEHICLE WOULD AT DIFFERENT TIMES, HAVE TROUBLE SHIFTING FROM PARK TO REVERSE, IN DRIVE, ETC. IT SOUNDED LIKE THE TRANSMISSION WAS BROKEN. THIS PROBLEM WOULD ARISE, AND THEN GO AWAY. THE FIRST TIME THE DEALERSHIP RESET THE COMPUTER, AND IT RAN FINE FOR WEEKS, THEN THE PROBLEM CAME ABOUT AGAIN, AND WENT AWAY, THE LAST TIME AROUND SEPT 18TH, IT WAS WORSE, SO I HAD IT TOWED AND REPAIRED. THE DEAL... Read more
Incident date: Oct 4, 2011
MY TRANSMISSION IS BADLY JERKING AND SCARED TO DRIVE. GEAR SHIFTTING IS NOT PROPERLY OPERATING. *KB
Incident date: Oct 6, 2011
WHILE DRIVING ON THE HIGHWAY, TRANSMISSION SLIPPAGE OCCURRED SWITCHING SUDDENLY FROM DRIVINIG TO NEUTRAL, GEAR COULD NOT BE CHANGED UNLESS VEHICLE WAS PARKED AND BRAKE PEDAL WAS PRESSED DOWN. SCARY SITUATION CONSIDERING THAT I COULD BE DRIVING ON THE LEFT LANE. PLEASE CONSIDER THIS AS A SAFETY COMPLAINT AND REQUEST FOR SAFETY RECALL. *KB
Incident date: Sep 24, 2011
OVER THE PAST FEW WEEKS WHILE DRIVING THE VEHICLE WILL FLASH A WARNING SAYING SERVICE PARK ASSIST SYSTEM. WHEN THIS HAPPENS THE GEAR DISPLAY ON THE DASH PRND WILL ALL 4 GET CIRCLED AND FLASH AND THEN AS YOU ARE ACCELERATING YOU CAN FEEL THE VEHICLE LOSE SPEED. YOU CAN NO LONGER ACCELERATE THE VEHICLE AND HAVE TO COAST OFF THE ROAD. ONCE YOU STOP AND SHIFT TO PARK THEN BACK TO DRIVE IT WILL RESE... Read more