Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Sep 28, 2011
UNDER LOAD (ACCELERATION INTO TRAFFIC), THE TRANSMISSION DOES NOT ENGAGE, STUCK BETWEEN GEARS CAUSING THE CAR TO REDLINE AND GO NOWHERE. ALSO, NOTICED STUTTERING IN SHIFTING OF THE CAR AT CERTAIN GEARS. DOES THIS VERY INTERMITTENTLY, BUT WHEN IT DOES, IT COULD HAVE BEEN IN DANGEROUS SITUATIONS IF I WAS TRYING TO MERGE INTO TRAFFIC. FORD SERVICE WAS UNABLE TO REPLICATE, BUT IT HAS DONE IT A HALF ... Read more
Incident date: Nov 14, 2011
MY VEHICLE IS A 2008 AND IT ONLY HAS 109,000 MILES ON IT AND I STARTED TO HEAR A WHINING SOUND, BROUGHT IT TO THE AUTO MECHANIC AND THEY SAID THAT IT MIGHT BE SOMETHING IN THE TRANSMISSION SUCH AS A BEARING. WELL TO MY SURPRISE THEY TRANSMISSION DEALER ADVISED ME THAT I NEEDED A WHOLE NEW TRANSMISSION. TRANSMISSIONS ARE SUPPOSED TO LAST A LONG TIME AND THIS IS VERY UNEXPECTED. $3800.00 FOR A N... Read more
Incident date: Jun 1, 2010
THE TRANSMISSION SLIPS AND JERKS WHILE DRIVING. I BOUGHT THE CAR BRAND NEW AND HAVE BEEN KEEPING UP WITH MAINTENANCE RELIGIOUSLY. *KB
Incident date: Nov 29, 2011
I WAS DRIVING OUT OF A PARKING LOT OF AN OUTDOOR SHOPPING MALL, SUDDENLY THE CAR DID NOT MOVE AT ALL. I SHIFTED TO L1 TO SEE HOW IT WOULD REACT. NO MOVEMENT. SHIFTED TO L2, STILL THE CAR DID NOT BUDGE AT ALL. FINALLY, I SHIFTED TO R, THEN, IT MOVED BACKWARD. I PUT THE SHIFT INTO D, AND THEN O.K. I REMEMBER, IN THE PAST, THE CAR HESITATED TO START OUT AFTER A STOP AT INTERSECTIONS. I CONTACTED TH... Read more
Incident date: Nov 26, 2011
TRANSMISSION SHIFTER CABLE FAILED. CAR AT FIRST WOULD NOT SHIFT INTO REVERSE, AND LATER WOULDN'T GO INTO PARK AND COULD NOT BE STARTED. I AM REPORTING THIS BECAUSE THIS HAS HAPPENED WITH OTHER 2007 SATURN AURAS, AND THERE HAVE BEEN SEVERAL ACCIDENTS INVOLVING PROBLEMS WITH FAILURE OF THE TRANSMISSION SHIFTER CABLE. DESPITE AN ACTIVE INVESTIGATION NHTSA ACTION NUMBER : EA11015, AND ARTICLES IN THE... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 30, 2011
Incident date: Nov 21, 2011
2005 PATHFINDER WOULDN'T GO IN GEAR INTERMITTENTLY AND I HAD TO MANEUVER OUT OF TRAFFIC TO THE SIDE ROAD AND THEN WAS UNABLE TO BACKUP NO REVERSE! I TURNED THE CAR OFF AND BACK ON AND I WAS THEN ABLE TO TO DRIVE HOME AND PARK THE VEHICLE. THIS HAPPENED AGAIN THE NEXT DAY WHEN TAKING IT TO OUR MECHANIC TO HAVE THE VEHICLE DIAGNOSED. THE MECHANIC HAD ISSUE OF THIS WHILE TEST DRIVING. RECEIVED A... Read more
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED SHE REPORTED PROBLEMS WITH THE HANDLING OF THE VEHICLE WITHIN THE FIRST THREE MONTHS. PROBLEMS REPORTED INCLUDED: SHIFTING ISSUES IN WHICH THE VEHICLE APPEARED TO SLIP OUT OF GEAR, THE VEHICLE INTERMITTENTLY LUNGED FOWARD WHEN HER FOOT WAS ON THE BRAKE, WHEN IN PARK AND ONCE WHILE DRIVING. SHE ALSO REPORTED INCIDENCES OF UNUSUALLY LON... Read more
Incident date: Nov 28, 2011
I WAS IN MY CAR AND WHEN I STEPPED ON THE GAS TO ACCELERATE AND PULL OUT ON TO THE ROAD, MY ENGINE RACED AND I ONLY ROLLED FORWARD, DOWN THE SMALL SLOPE, INTO TRAFFIC. AFTER ABOUT 3 SECONDS MY TRANSMISSION CAUGHT AND THE CAR JUMPED FORWARD AND I MOMENTARILY LOST CONTROL, BARELY MISSING ANOTHER CAR IN THE OTHER LANE. TURNS OUT ALMOST ALL OF THE TRANSMISSION FLUID HAD LEAKED OUT FROM THE TRAN... Read more
Incident date: Nov 2, 2011
WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNT... Read more
Incident date: May 17, 2010
I FIRST NOTICED OUR 2006 FORD FREESTYLE STARTED LUNGING FORWARD WHEN I WOULD BE IN LINE AT THE DRIVE UP WINDOW AT A RESTAURANT OR THE BANK, NUMEROUS TIMES, ALMOST HITTING THE CAR IN FRONT OF ME. ALSO, WHEN SLOWING DOWN TO ENTER THE GARAGE OR A PARKING SPACE AND WHEN BACKING OUT OF THE GARAGE. IT SEEMED TO BE WORSE WHEN THE AIR CONDITIONING WAS ON. I FINALLY TOOK IT TO THE FORD DEALERSHIP WHO CHAR... Read more
Incident date: Nov 27, 2011
IN THIS INCIDENT, BEFORE THE ENGINE SHUT OFF THE CAR WOULD SURGE WITH POWER FORCING MY CAR TO THRUST FORWARD WITHOUT CONTROL, PERHAPS CERTAIN TIMES UP TO ANYWHERE FROM A FEW INCHES TO A COUPLE FEET. AFTER THIS HAPPENS FOR A LITTLE WHILE THE CAR TURNS OFF AND THE SYSTEM READS FAILSAFE ENGINE MODE. THIS INCIDENT HAPPENED TO ME 3 TIMES ON THE WAY TO THE DEALERSHIP, AND I JUST RECEIVED THE ESTIMATE ... Read more
Incident date: May 25, 2011
WE ARE ORIG OWNER OF VEHICLE. IN 4/11 HAD VAN SERVICED AT HONDA DEALERSHIP. IN 5/11 WHILE DRIVING ON FREEWAY GOT A CHECK ENGINE LIGHT. TOOK TO REPAIR SHOP. NEEDED A NEW TRANSMISSION. CALLED HONDA (WHILE IT WAS BEING SERVICED A TRANNY SHOP) AND THEY SAID IF I TOWED IT TO A DEALERSHIP THEY'D TAKE A LOOK AND DOUBTED ANYTHING COULD BE DONE, BUT THEY'D LOOK. AT THAT POINT I WOULD HAVE HAD TO PAY REPA... Read more
Incident date: Nov 15, 2009
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND THE VEHICLE HESITATED TO STOP. THE CONTACT DROVE THE VEHICLE SLOWLY TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE FRONT AND REAR BRAKES WERE WORN AND WOULD HAVE TO BE REPLACED, AS WELL AS THE ROTORS. THE CONTACT... Read more
Incident date: Nov 1, 2005
2003 ES 300 - TRANSMISSION ISSUES: I HAVE BEEN EXPERIENCING HESITATION UPON ACCELERATION ALMOST EVERY TIME, ALONG WITH HARD SHIFTING 50% OF THE TIME. THE ACCELERATION HESITATION CAN BE SCARY IF I'M TRYING TO ENTER THE HIGHWAY, OR TURNING LEFT. THE HARD SHIFTING FEELS LIKE I GOT HIT FROM BEHIND. BOTH PROBLEMS HAVE BEEN GOING ONGOING FOR YEARS AND LEXUS DEALER HAS NEVER BEEN ANY HELP. I READ MA... Read more
Incident date: Nov 24, 2011
AT 115000 MILES THE TRANSMISSION STARTED GETTING STUCK IN NEUTRAL BETWEEN 1ST AND 2ND GEAR. I TOOK IT IN TO A MECHANIC WHO SAID IT LOOKED LIKE THE TRANSMISSION WAS FAILING BUT NO CODES WERE COMING UP. A COUPLE WEEKS LATER AS THE TRANSMISSION SLIPPED MY CHECK ENGINE LIGHT CAME ON AS WELL AS THE TCS LIGHT. I TOOK IT BACK TO THE MECHANIC WHO GOT THE CODE P0730 AND TOLD ME THE TRANSMISSION NEEDED TO B... Read more
Incident date: Sep 15, 2011
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND THE ENGINE IDLED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DETERMINE THE CAUSE. THE TECHNICIAN ADVISED THAT THE TRANSMISSION MAY POSSIBLY NEED REPLACING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE... Read more
Incident date: Nov 1, 2011
2010 HONDA ODYSSEY. CONSUMER STATES VIBRATION AND TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED HE COULD FELL THE TRANSMISSION SLIPPING AND THE VEHICLE WOULD SHAKE WHILE DRIVING AT CERTAIN SPEEDS. THE DEALER WAS UNABLE TO DUPLICATE THE CONSUMER'S CONCERN. THE CONSUMER STATED THE JUDDER CONTINUED TO GET WORSE. THE DEALER THEN STATED THEY COULD REPLACE THE TORQUE CONVERTER TO SEE IF THAT WOULD RE... Read more
Incident date: Nov 1, 2011
2002 HONDA ODYSSEY. CONSUMER STATES PROBLEMS WITH VEHICLE TRANSMISSION *TGW THE CONSUMER WAS INFORMED THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME, DUE TO THE GEARS SLIPPING. *JB
CHRYSLER
TOWN AND COUNTRY
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 29, 2011
Incident date: May 1, 2011
TRANSMISSION MAKES NOISE AT 16MPH CHRYSLER IS AWARE OF THE NOISE. CHRYSLER STATES THAT THEY DO NOT HAVE "FIX" FOR IT AT THIS TIME. THIS IS NOT ACCEPTABLE TO ME AS A CUSTOMER OF CHRYSLER. THANK YOU. *KB
Incident date: Nov 23, 2011
TRANSMISSION IS LOUD. SHIFTS ARE HARSH. SIGNIFICANT HESITATION WHEN ACCELERATING. TRANSMISSION HUNTS FOR GEARS. UPSHIFTS AND DOWNSHIFTS ARE FREQUENT. WHEN PASSING VEHICLES ON THE HIGHWAY, ACCELERATION IS DELAYED AS TRANSMISSION SHIFTS UP THROUGH GEARS, THEN DROPS TO A LOW GEAR. POWERTRAIN LIGHT COMES ON THE DASH. TO DEALER FOR SERVICE. THEY SAY THEY CANNOT LOCATE PROBLEM. *KB
Incident date: Jan 29, 2010
IN JANUARY 29, 2010, MY WIFE WAS DRIVING HOME WITH MY CHILDREN WHEN THE CAR SUDDENLY LOST POWER. WE HAD IT TOWED TO MY MECHANIC WHO CHECKED IT AND TOLD US THAT IT WAS THE TRANSMISSION. WE EVENTUALLY HAD IT REPLACED FOR $2300. I WAS REALLY SURPRISED THAT THE TRANSMISSION FAILED SO PREMATURELY BUT SINCE IT HAD PASSED ITS WARRANTY I DIDN'T BOTHER NOTIFIYING HONDA. HOWEVER, THE SAME THING HAPPENED... Read more
Incident date: Jun 24, 2010
THE CAR WILL GO INTO NEUTRAL GEAR ALL ON ITS OWN AND THEN SLIP BACK INTO GEAR LUNGING THE CAR FORWARD. OCCUPANTS OF THE CAR WILL GET A WHIPLASH EFFECT. THE CAR IS USUALLY IN 2ND OR THIRD GEAR WHEN IT NO LONGER HAS POWER. THIS CAN BE VERY VERY DANGEROUS IN A MERGING TYPE OF DRIVING SITUATION. THE DRIVER IS COUNTING ON THE CAR TO BRING THEM INTO TRAFFIC, MAINTAINING A CERTAIN SPEED AND CONTROL. ... Read more
Incident date: Nov 25, 2011
2003 HONDA ODYSSEY TRANSMISSION FAILURE - WHILE DRIVING ON I-65N IN INDIANA, AT 70 MPH, TRANSMISSION LOCKED UP IN THE FAST LANE AT 8:00 P.M. VEHICLE SKIDDED ABOUT 30 FEET, STOPPED AND MYSELF AND FAMILY QUICKLY EXITED VEHICLE. I CALLED 911 TO GET TROOPERS TO ALERT OTHER DRIVERS ABOUT IMMOBILE VEHICLE IN FAST LANE OF INTERSTATE. RAN BACK ABOUT 70 YARDS TO FLAG TRAFFIC OVER TO SLOW LANE TO AVOID SOM... Read more
Incident date: Nov 23, 2011
MY RECENTLY PURCHASED RAV4 2011 ROLLED BACKWARDS WHILE IN DRIVE AND MY PASSENGER DOOR MIRROR CAUGHT THE EDGE OF MY GARAGE AND SHATTERED. I HAD NO IDEA THAT THIS CAR ROLLED BACKWARDS WHILE IN DRIVE. I WAS NOT TOLD BY THE SALESMAN, THE MANUAL ALSO DOES NOT STATE IT. THE REPLACEMENT OF MY MIRROR WILL COST ME $360.00 BUT MORE IMPORTANTLY IT COULD HAVE ROLLED BACK INTO MY WIFE AND SHE IS NOT REPLACEABL... Read more
Crash
Incident date: Nov 26, 2011
THE TRANSMISSION ON MY SIX YEAR OLD VEHICLE FAILED AFTER ONLY 79,000 MILES. THERE ARE MULTIPLE REPORTED INCIDENTS OF TRANSMISSION FAILURE FOR THE 2005 FORD TAURUS (PLEASE SEE HTTP://WWW.CARCOMPLAINTS.COM/FORD/TAURUS/2005/TRANSMISSION/TRANSMISSION_FAILURE.SHTML FOR A LIST OF SIMILAR INCIDENTS). I BELIEVE THAT NHTSA NEEDS TO CONDUCT A FULL INVESTIGATION OF FORD MOTOR COMPANY TO ENSURE THAT IT IS FOL... Read more
Incident date: Apr 6, 2011
THIS IS THE FIRST INCIDENT 2 MONTHS AFTER I PURCHASED THIS BRAND NEW TRUCK. THE CAR HAD NO POWER AT ALL. IT WOULD NOT START. I HAD TO HAVE IT TOWED FROM MY DRIVEWAY. ABOUT 6 MONTHS LATER THE CAR WOULD NOT GO INTO GEAR THE HEAD OR BRAKE LIGHTS WOULD NOT WORK. I TOOK IT BACK TO THE DEALERSHIP WHERE I PURCHASED IT FOR THE FOURTH TIME AND IT IS HAS BEEN IN THE SERVICE CENTER ABOUT A MONTH AND THEY HAV... Read more
Incident date: Nov 14, 2011
TL* THE CONTACT OWNS A 2001 FORD ESCORT. THE CONTACT STATED THAT THE SHIFT ANTI- LOCK ACTUATOR FAILED AND THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE VEHICLE WAS REPAIRED OCTOBER 24, 2003 WHEN THE DEALER REPLACED THE SHIFTER AND THE CABLE ASSEMBLY. THE CONTACT STATED THAT THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT DID NOT WORK PROPERLY AND THAT THE SHO... Read more
Incident date: Nov 27, 2011
MY HONDA ODYESSY'S TRANSMISSION OVERHEATED WHILE ON A FAMILY TRIP. I HAVE KEPT UP WITH THE SERVICE SCHEDULED OUTLINED BY HONDA. VAN HAS 122K ON IT NOW. I BOUGHT A HONDA EXPECTING TO GET THE LONG HAUL OUT OF IT! 122K IS NOT MY IDEA OF THE LONG HAUL! THE ESTIMATE IS A $4000 COST TO REPLACE THE TRANSMISSION! I HAVE READ ABOUT THE LAW SUIT THE WAS WON AND WANT TO KNOW WHY THIS WAS NOT A RECALL O... Read more
Incident date: Nov 23, 2011
MY 2001 BMW 330I STOPPED GOING IN REVERSE LAST WEDNESDAY. APPARENTLY, THIS IS A KNOWN ISSUE, AS I WAS VERY SUPRISED TO SEE DOZENS OF WEBSITES DEDICATED TO THIS NO REVERSE ISSUE. HOW COME THERE WAS NO RECALL FOR THIS COMMON FAILURE? *KB
Incident date: Nov 24, 2011
I WAS TOLD APPROXIMATELY TWO MONTHS AGO THAT THE REASON THE SHIFT WAS HARD WAS BECAUSE I HAD TWO BROKEN MOTOR MOUNTS. THEY WERE REPAIRED AND THEY SUGGESTED CHANGING THE TRANSMISSION FLUID. THEN RIGHT BEFORE THANKSGIVING I NOTICED MY CAR HAVING DIFFICULTY SHIFTING BETWEEN 2ND & 3RD GEAR AND THE RPMS WERE GOING CRAZY SO I TOOK IT TO THE DEALER. I WAS INFORMED THE TRANSMISSION NEEDED TO BE REPLACED ... Read more
Incident date: Nov 16, 2011
2005 DODGE DURANGO LIMITED, 5.7L HEMI V8 STALLS WHILE BACKING UP. FIRST TIME IT HAPPENED THE TRUCK STARTED RIGHT BACK UP IMMEDIATELY. THE SECOND TIME ON 11/28/11, IT TOOK 3 TIMES TO RESTART THE VEHICLE. THIS HAS ONLY HAPPENED WHILE IN REVERSE. APPARENTLY THIS IS A COMMON PROBLEM WITH THE HEMIS AND THERE IS A TSB #0802404 TO "REFLASH" THE ENGINE AND UPDATE THE SOFTWARE. THE FORUMS STATE THAT T... Read more
Incident date: Nov 22, 2011
THE D5 ON THE TRANSMISSION STARTED BLINKING, THE THE ENGINE LIGHT CAME ON ALONG WITH TCS LIGHT. THE SHIFT FROM LOWER TO HIGHER SPEEDS WAS BIT JERKY OR SLOW. I TOOK THE CAR TO THE DEALER FOR CHECK-UP. ON DIAGNOSTICS, HE GAVE ME THE CODES P1739 AND P1750. THE RECOMMENDATION WAS TO REPLACE THE TRANSMISSION - COST 4200$. THIS PROBLEM WAS HIGHLIGHTED IN A 2002 MEMO FROM ACURA , HOWEVER, IN MY CASE, ... Read more
Incident date: Nov 25, 2011
TL* THE CONTACT OWNS A 2005 NISSAN ARMADA. WHILE PARKED THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE BUT THE GEAR SHIFTER WOULD NOT MOVE. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP. THE TECHNICIAN STATED THERE WERE PIECES OF METAL IN THE TRANSMISSION LINE. THE TECHNICIAN ATTEMPTED TO UN-CLOG THE TRANSMISSION LINE BUT WAS UNABLE TO DO SO. THE TECHNICIAN STATED THE TRANSMISSION WOULD HAVE... Read more
Incident date: Nov 26, 2011
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER PARKING ON A STEEP INCLINE WITH THE GEAR IN PARK AND THE ENGINE RUNNING, THE VEHICLE STARTED TO ROLL BACKWARD AND ENDED IN A NEIGHBOR'S FRONT YARD WEST OF THE DRIVEWAY. THE VEHICLE WAS NOT DAMAGED BUT AS THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, SHE WAS DRAGGED BACKWARD AND SUSTAINED INJURY TO THE ARMS AND LEGS. THE MA... Read more
1 injured
Incident date: Apr 14, 2010
VEHICLE HAS 7.3 LITER DIESEL ENGINE AND THE FORD 4R100 AUTOMATIC TRANSMISSION AND 4 WHEEL DRIVE. TRANSMISSION FAILED AT ABOUT 88,000 MILES DESPITE PROPER SERVICING SINCE NEW. IT WOULD INTERMITTENTLY STOP SHIFTING IN NORMAL USE AND BEGAN TO SLIP BADLY. ONLY SECOND GEAR WAS STILL WORKING WHEN I GOT IT TO THE DEALER THE NEXT DAY. THE TRANSMISSION WAS REPLACED AT MY EXPENSE ($3500+). THE REPLACEM... Read more
Incident date: Nov 27, 2011
AFTER EXITING THE INTERSTATE AFTER A 3-HOUR DRIVE THE CAR VIOLENTLY DOWN SHIFTED TO THE POINT THE CAR BEHIND ME ALMOST REAR ENDED ME. IT THEN HAD TROUBLE SHIFTING INTO SECOND AND THIRD GEAR AND FINALLY LOCKING INTO SECOND GEAR. I WAS ABLE TO GET TO WHERE I WAS GOING THROUGH BUSY CITY STREETS. IT WAS NERVE WRACKING. IF THIS HAPPENS ON THE INTERSTATE... ENGINE LIGHT CAME ON AND THE GREEN LIGH... Read more
PONTIAC
BONNEVILLE
(1999) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 24, 2011
Incident date: Mar 16, 2007
EXTERIOR LIGHTING RECALL FOR 1999 PONTIAC BONNEVILLE RECALL ANNOUNCED: APRIL 07 2009 NHTSA REFERENCE: #09E012000 NUMBER AFFECTED: 16,270 FUEL SYSTEM, GASOLINE:DELIVERY RECALL FOR 1999 PONTIAC BONNEVILLE RECALL ANNOUNCED: FEBRUARY 24 2004 NHTSA REFERENCE: #04V090000 NUMBER AFFECTED: 910,873 POWER TRAIN:AUTOMATIC TRANSMISSION RECALL FOR 1999 PONTIAC BONNEVILLE RECALL ANNOUNCED: APRIL 26 199... Read more
Incident date: Aug 17, 2010
TL* THE CONTACT OWNS A 2005 CHRYSLER 300. THE CONTACT STATED THE GEAR SHIFT BECAME STUCK IN PARK. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE SHIFTER ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 52,171 AND THE CURRENT MILEAGE WAS 57.000. UPDATED 02/01/12*LJ UPDATED 03/16/12
PONTIAC
GRAND PRIX
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 22, 2011
Incident date: Aug 12, 2005
TL* THE CONTACT OWNED A 2005 PONTIAC GRAND PRIX. WHEN THE CONSUMER EXITED THE VEHICLE, IT ROLLED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 02/14/12*LJ
Crash
Incident date: Aug 1, 2011
2002 HONDA ACCORD. CONSUMER STATES PROBLEM WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED THE TRANSMISSION STARTED SLIPPING ABOUT 90 DAYS AGO AND THEN THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND A DIAGNOSIS REVEALED A NEW TRANSMISSION WAS NEEDED. *JB
VOLKSWAGEN
JETTA
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 21, 2011
Incident date: Sep 1, 2010
THE AUTOMATIC TRANSMISSION-WHEN SHIFTED INTO D-LAGS FOR A FEW SECONDS AND THEN THE CAR LUNGES FORWARD-TRANSMISSION SHIFTS IN AN ODD MANNER-CAR ONLY HAS 43000 MILES ON IT-ORIGINAL MILES-. *TR
CHRYSLER
TOWN AND COUNTRY
(2011) — POWER TRAIN:AUTOMATIC TRANSMISSION
Nov 21, 2011
Incident date: Jun 15, 2011
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED ATTEMPTED TO SHIFT FROM PARK TO DRIVE BUT THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED A FAILURE WITH A PROGRAM ASSOCIATED WITH THE TRANSMISSION. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 8... Read more
Incident date: Jul 1, 2009
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE AND THERE WERE NO SIGNS OF AN ENGINE LEAK. THE MECHANIC WAS UNABLE TO DETERMINE WHERE THE OIL WAS ESCAPING TO. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS... Read more
Incident date: Nov 10, 2011
TL* THE CONTACT OWNS A 2003 FORD TAURUS. THE CONTACT STATED THE TRANSMISSION FAILED ON THE VEHICLE WITHOUT WARNING. THE CONTACT STATED THERE WAS NO SLIPPAGE OR LEAKS COMING FROM THE TRANSMISSION. THE VEHICLE WAS INSPECTED BY THE DEALER AND IT WAS DETERMINED THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THE FAILURE WAS A MANUFACTURERS DEFECT. THE FAILURE AND CURRENT MILE... Read more
Incident date: Nov 1, 2011
2002 HONDA ACCORD. CONSUMER STATES PREMATURE TRANSMISSION FAILURE . *TGW THE CONSUMER STATED THE TRANSMISSION BEGAN SLIPPING AND EVENTUALLY HAD TO BE REPLACED. THE SECOND TRANSMISSION WAS ALSO DEFECTIVE AND HAD TO BE REPLACED. IN JUNE 2011, THE TRANSMISSION BEGAN SLIPPING AGAIN. WHILE DRIVING TO THE DEALER, THE CHECK ENGINE LIGHT ILLUMINATED. AN INSPECTION REVEALED THE 2ND GEAR PRESSURE SWITCH... Read more
Incident date: Jul 18, 2011
2006 BUICK LACROSSE. CONSUMER STATES INJURY AND ACCIDENT DUE TO A MECHANICAL ANOMALY STATING VEHICLE REVERSED ON ITS OWN. THE CONSUMER STATED SHE PUT THE GEAR IN PARK, OPENED THE DOOR AND LEFT IT OPEN WHILE SHE WALKED APPROXIMATELY EIGHT STEPS. AS THE CONSUMER TURNED AROUND, SHE SAW THE VEHICLE TRAVELING BACKWARDS AND RAN TO STOP IT. SOON, THE VEHICLE WAS IN THE MIDDLE OF THE STREET AND SHE REA... Read more
Crash
1 injured
Incident date: Mar 1, 2007
TL* THE CONTACT OWNS A 2005 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE BEGAN TO LOSE POWER AND WOULD NOT RESPOND AND THEN SUDDENLY SLAMMED INTO GEAR. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING AT ANY SPEED. IN ADDITION, THE OVERDRIVE WARNING LIGHT FLASHED WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE TRANSMISSION AT 21,000 MILES IN MARCH 2007 H... Read more
Incident date: Mar 29, 2004
2001 ACURA 3.2 CL. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS *TGW THE CONSUMER STATED THE TRANSMISSION WOULD SLIP AT TIMES WHILE DRIVING. WHEN THE CONSUMER CONTACTED ACURA, HE WAS INFORMED THEIR RECORDS INDICATED THE TRANSMISSION WAS REPLACED ON OR ABOUT APRIL 12, 2004. THE CONSUMER STATED HE HAS NO RECORD OF THE TRANSMISSION BEING REPLACED. THE CONSUMER STATED HIS WIFE DID TAKE THE V... Read more
Incident date: Dec 13, 2010
2002 HONDA ODYSSEY. CONSUMER STATES TRANSMISSION FAILURE. *TGW THE CONSUMER STATED HE HAS COME TO LEARN, THE TRANSMISSION IN THE 2002-2004 MODEL YEAR ODYSSEY'S WERE DEFECTIVE. ON DECEMBER 10, 2010 THE DEALER FOUND PROBLEMS WITH THE TRANSMISSION AND ADVISED THE CONSUMER, THE COST TO REPLACE THE TRANSMISSION WOULD BE $ 3965.69. HONDA AGREED TO PAY $1,000 TOWARD THE REPAIR. ON JANUARY 3, 2011 THE ... Read more
Incident date: Nov 2, 2011
TL* THE CONTACT OWNS A 2001 SATURN SL1. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, HE HEARD A LOUD NOISE AND THE VEHICLE STARTED SHAKING EXCESSIVELY. NEITHER THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INFORMED THE CONTACT THAT THE TRANSMISSION VALVE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS AWAITING REPA... Read more