Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Dec 21, 2011
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN DID HOWEVER ADVISED THE CONTACT THAT THE GEAR SHIFTER COULD POSSIBLY HAVE BEEN MOVING SLIGHTLY INTO REVERSE WHILE PARKED, INTERFERING WITH THE REM... Read more
Incident date: Jan 2, 2012
2002 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL CAMPAIGN RELATED TO TRANSMISSION *TGW THE CONSUMER WAS INFORMED THE RECALL HAD ALREADY BEEN PERFORMED AT 28,232 MILES. HOWEVER, THE CONSUMER HAS AN INVOICE WHICH SHOWED THE RECALL WAS NOT PERFORMED AT THAT MILEAGE. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE TRANSMISSION REPLACEMENT. ALSO, THE LEFT MIDDLE SEAT RECLINER HANDLE WAS ... Read more
Incident date: Nov 3, 2011
2008 HONDA ACCORD. CONSUMER STATES THE VEHICLE WAS PARKED, NO KEYS IN THE IGNITION, AND GEAR SHIFT IN PARK, WHEN IT ROLLED INTO ANOTHER VEHICLE *TGW THE CONSUMER STATED ONE MONTH PRIOR, THE VEHICLE HAD BEEN SERVICED FOR RECALL 11V395000. AFTER THE INCIDENT, THE CONSUMER CONTACTED THE DEALER WHO PERFORMED THE RECALL AND THEY SUGGESTED SHE FILE A CLAIM WITH HER INSURANCE COMPANY.
Crash
Incident date: Dec 9, 2011
2005 MERCURY MONTEREY. CONSUMER STATES VEHICLE LOST COMPLETE POWER WHILE DRIVING *TGW THE CONSUMER WAS INFORMED THE TORQUE CONVERTER AND THE INPUT SHAFT WERE A HUGE PROBLEM ON HIS VEHICLE AND THE PARTS WERE INFERIOR. A MECHANIC STATED, THE PART WAS MADE OF ALUMINUM WHICH COULD NOT WITHSTAND THE PRESSURE IN WHICH IT WAS LOADED. *JB
Incident date: Jun 10, 2010
2010 CADILLAC SRX. CONSUMER STATES WHILE VEHICLE WAS IN PARK, IT ROLLED BACK AND HIT ANOTHER VEHICLE *TGW THE CONSUMER STATED HE READ WHERE A RECALL HAD BEEN ISSUED FOR THE PROBLEM HE EXPERIENCED. THE RECALL STATED THE SHIFTER MAY INACCURATELY INDICATE THE TRANSMISSION IS IN PARK, WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH. THE CONSUMER REFERENCED RECALL # 11V59... Read more
Crash
Incident date: Dec 19, 2011
DRIVING ON NY THRUWAY TRANSMISSION WENT. TOWED TO NEAREST SERVICE STATION WHERE NEW TRANSMISSION WAS INSTALLED AFTER WHICH WE WERE TOLD THAT THE CHASSIS WAS EXTREMELY RUSTY. TWO DAYS LATER, THE ENGINE LIGHT CAME ON - TOOK CAR TO SEARS TO FIND OUT TRANS FLUID LEAK AND FRAME ROTTED AND DECLINED SERVICING VEHICLE. FOLLOWED UP AT TOYOTA DEALER FOR LEAK AND FRAME INSPECTION. TECHNICIAN FOUND POWER STEE... Read more
JEEP
PATRIOT 4X4
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 4, 2012
Incident date: Dec 15, 2008
TL* THE CONTACT OWNS A 2007 JEEP PATRIOT 4X4. THE CONTACT STATED THAT THE VEHICLE WAS BEING EXAMINED BY AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE AND THE DEALER STATED THAT BOTH FRONT LOWER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 30,000 MILES LATER. THE VEHICLE WAS AGAIN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE... Read more
Incident date: Oct 1, 2011
ALTHOUGH HAVING BROUGHT THE CAR IN TO THE DEALER UNDER A POWER TRAIN/AUTOMATIC TRANSMISSION RECALL IN 2004 AS A RESULT OF NHTSA CAMPAIGN #04V17600, THE AUTOMATIC TRANSMISSION BEGAN TO FAIL SOME MONTHS AGO AND THE MALFUNCTION INDICATOR LIGHT CAME ON WITH P0730 (GEAR RATIO ERROR) BEING DECODED BY MY MECHANIC. SOME MONTHS LATER, THE TRANSMISSION WAS EVEN MORE PROBLEMATIC AND THE DIFFICULTY IN IT SHI... Read more
Incident date: Apr 1, 2011
TL* THE CONTACT OWNS A 2001 HONDA ACCORD. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED ON THE VEHICLE UNDER A MANUFACTURER'S RECALL, THE VEHICLE BEGAN EXHIBITING A LOUD NOISE AND VIOLENT JERKING WHILE DRIVING 30 MPH AND SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AN... Read more
ROLLS-ROYCE
SILVER SPUR
(1998) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 3, 2012
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 1998 ROLL ROYCE SILVER SPUR; LONG WHEEL BASE. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT FROM PARK (FIVE INCIDENTS) OR DRIVE (THREE INCIDENTS). THE VEHICLE WAS TAKEN TO TWO DIFFERENT LOCAL MECHANICS, WHERE FUSES, ACTUATOR RELAYS AND OTHER ASSOCIATED COMPONENTS WERE REPLACED FOR A TOTAL OF EIGHT INCIDENTS. THE VEHICLE WAS LATER TAKEN TO THE DEALER FOR A SECOND OPINION W... Read more
Incident date: Dec 8, 2011
TRANSMISSION FAILED AFTER 84,000 MILES. TRANSMISSION SHUDDERS BETWEEN GEARS AT VARIOUS SPEEDS WHEN ACCELERATING. REVERSE ALSO DOES NOT ENGAGE AND APPEARS TO EXHIBIT SLIPPAGE. *KB
Incident date: Apr 23, 2010
CAR ALWAYS SHIFTED HARD AT 2500 RPM'S. BUT GOT PROGRESSIVELY WORSE. TOOK TO WAYNE LINCOLN MERCURY (WHERE I HAD PURCHASED THE CAR NEW) THEY TESTED THE CAR AND SAID NOTHING WAS WRONG. BROUGHT CAR BACK AT ABOUT 53,000 MILES WITH SAME COMPLAINT THEY SAID IT WAS A MOTOR MOUNT. HAD IT CHECKED AT LOCAL GARAGE THEY SAID MOTOR MOUNT WAS FINE.POWER TRAIN WARNING LIGHT CAME ON TRANS STARTED TO SLIP TRANS F... Read more
Incident date: Jun 9, 2010
I BOUGHT MY DURANGO AT A USED DEALERS. IT HAD 56000 MILES ONE OWNER, 2010, CENTER COLUMN PANEL OVER HEATED AND YOU COULD SMELL PLASTIC BURNING. THE RADIO SHUT OFF THE AIR CONDITION CONTROLS WELL ACTUALLY EVERYTHING WAS SO HOT YOU HAD TO TURN OFF TRUCK TO LET THAT CENTER PANEL COOL DOWN BEFORE YOU COULD TURN THEM OFF,THE NEXT THING I STARTED HEARING A BAD SHIFTING NOISE AND IT BANGED REALLY LOUD LI... Read more
Incident date: Dec 19, 2011
I HAVE TO REPLACE THE TRANSMISSION ON MY HONDA ACCORD. I WAS ON MY WAY TO WORK WHEN THE CAR JUST STARTED SHIFTING INTO NEUTRAL DURING ACCELERATION AFTER EVERY STOP. I WAS ALMOST HIT IN THE REAR AT ONE POINT. TERRIFYING!!!! I PURCHASED THE CAR IN 2004 FROM POHANKA HONDA IN TEMPLE HILLS, MD. THE SAME DEALERSHIP HAS BEEN RESPONSIBLE FOR SERVICING MY VEHICLE SINCE THE PURCHASE. I PURCHASED A HOND... Read more
Incident date: Dec 9, 2011
VEHICLE SURGES WHEN IDLING OR GOING SLOW. ACCELERATES AT TIMES LIKE PARKING OR MOVING THROUGH PARKING LOTS OR WHEN STOPPED AT STOPLIGHTS. *KB
Incident date: Nov 14, 2011
THE TRANSMISSION PERIODICALLY FAILS TO SHIFT PROPERLY AND FAILED TO PROPEL THE CAR SUDDENLY ON THE INTERSTATE IN HEAVY TRAFFIC AT HIGH SPEED. WAS FORCED TO THE SIDE OF THE ROAD IN A VERY UNSAFE MANNER. THIS TRANSMISSION IS A SAFETY HAZARD AND OF FAULTY MANUFACTURE AS A TRANSMISSION SHOULD LAST THE LIFE OF A VEHICLE 300K OR BE REPLACED BY THE MANUFACTURER. *KB
Incident date: Sep 7, 2006
THROTTLE BODY IS GIVING ME TROUBLE. WHEN I AM AT A LIGHT OR STOPPED MY CAR ACCELERATES BY ITSELF. IS A SAFETY ISSUE AS SOMETIMES I AM AT A PEDESTRIAN CROSSWALK OR JUST AT A LIGHT. VERY CONCERNED ABOUT THIS ISSUE. *KB
Incident date: Oct 1, 2011
THE TRANSMISSION OF MY 2001 LEXUS RX300 WITH ONLY 83,000 MILES, JUST FAILED. THIS CAR WAS FULLY AND TIMELY SERVICED BY LEXUS AND IS OTHERWISE IN PRISTINE DRIVING CONDITION. WE NOTICED THE PROBLEM MONTHS AGO WHEN WE EXPERIENCED ENGINE HESITATION AND TRANSMISSION RELATED SYMPTOMS, BUT OUR LEXUS DEALER CHECKED THE CAR AND ASSURED US IT WAS FINE. MY WIFE AND SON CONTINUED TO DRIVE THE CAR AND WERE EXP... Read more
Incident date: May 9, 2011
TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING AT 55 MPH. THE ELECTRONIC D STARTS FLASHING AND IT LOOKS LIKE THERE IS N OVER THE D ON THE DASH. THE CAR WILL NOT MOVE UNLESS I DOWN SHIFT INTO 3RD GEAR AND THE POWER TRAIN IS AUTOMATIC. *KB
DODGE
GRAND CARAVAN
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 30, 2011
Incident date: Sep 23, 2006
TUBES CARRYING COOLANT TO THE REAR HEATER RUSTED THROUGH, CAUSING COOLANT TO LEAK OUT OF THE SYSTEM. REPAIR WAS NOT COVERED BY EXTENDED WARRANTY. HAVE SPOKEN WITH OTHER CARAVAN OWNERS THAT HAVE HAD THE SAME FAILURE. SOME WERE COVERED UNDER WARRANTY. HAVE READ ON NUMEROUS FORUMS 1) ABOUT THIS SAME FAILURE ON MULTIPLE MODEL YEARS (1999 - 2005) 2) HOW THE BRACKET MATERIAL IS DIFFERENT THAN THE TUB... Read more
Incident date: Dec 1, 2011
TRANSMISSION SHIFT 1ST TO 2ND GEAR IS HARD, ALL OTHER SHIFTS ARE FINE. SOMETIMES THE TRANSMISSION "CHOKES" AND YOU GET A HARD BANG IN THE DRIVETRAIN. ALSO, THE DRIVER'S SEAT DOESN'T LOCK PROPERLY, SOMETIMES I HAVE TO SLAM ON THE BRAKES REALLY HARD IN ORDER TO GET THE SEAT FRONT-TO-REAR ADJUSTER TO LOCK OR "CLICK" INTO PLACE. THE SEAT ALSO SQUEAKS WHILE THE CAR IS IN MOTION, AND I WEIGH ONLY 175 LB... Read more
Incident date: Dec 29, 2011
THE VEHICLE, A 2008 TOYOTA RAV 4, WAS SITTING AT A COMPLETE STOP AT A RED LIGHT WITH OPERATOR'S FOOT ON THE BRAKE WAITING FOR THE LIGHT TO CHANGE. INEXPLICABLY AND SUDDENLY THE ENGINE REVVED TO A HIGH RPM AND THE VEHICLE LURCHED FORWARD AND STRUCK THE REAR BUMPER OF THE VEHICLE IN FRONT. THE COLLISION WAS LOW SPEED AND THERE WERE NO INJURIES AND NO NOTICEABLE DAMAGE TO EITHER VEHICLE. WE IMMEDIATE... Read more
Crash
Incident date: Dec 29, 2011
I STOPPED MY CAR AT MY MAILBOX AT THE FOOT OF MY 45% INCLINE SHORT DRIVEWAY AND PUT IT IN PARK WITH THE ENGINE RUNNING. AFTER GETTING OUT TO GET MY MAIL, I RE-ENTERED THE CAR, PUT THE CAR IN DRIVE, AND TOUCHED THE ACCELERATOR. THE CAR ENGINE "ROARED" MORE LOUDLY THAN I HAD EVER HEARD AND LUNGED FORWARD UPHILL TOWARDS MY BRICK HOME. I SLAMMED THE BRAKE PEDAL ONE TIME AS HARD AS I COULD AND THE C... Read more
VOLKSWAGEN
JETTA
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 30, 2011
Incident date: Oct 20, 2011
THE TRANSMISSION STARTED SLIPPING AND SHIFTING HARD BETWEEN 2ND AND 3RD. THIS OCCURRENCE IS DUE TO A FAULTY TRANSMISSION CONTROL UNIT AND TRANSMISSION SOLENOID. IF NOT PROPERLY TAKEN CARE OF THIS MIGHT CAUSE A TRANSMISSION FAILURE AND ULTIMATELY A TRANSMISSION CRASH. THIS MEANS A NEW TRANSMISSION AND THE COST CAN RANGE FROM 3000-7000 DOLLARS. THIS HAS HAPPENED TO MANY VW OWNERS. ESPECIALLY VOLKSWA... Read more
Incident date: Dec 22, 2011
MY 06 FORENZA WOULD NOT SHIFT INTO DRIVE AND THE CHECK ENGINE LIGHT WOULD COME ON THEN IT WOULD GET BETTER AND THE CHECK ENGINE LIGHT WOULD TURN OFF. THEN I STARTED GETTING THE PERIODIC CLUNK AND SCRAMBLED DISPLAY, USUALLY WHILE IN A PARKING LOT OR WHEN JUST STARTING A TRIP AND DRIVING SLOW. I FINALLY TOOK IT TO ADVANCE AUTO AND THEY TOLD ME IT WAS THE TRANSMISSION SENSOR. THEY SENT ME TO THE DEAL... Read more
Incident date: Nov 1, 2011
PROBLEMS WITH SHIFTING GEARS WITH MY 2004 NISSAN MAXIMA FROM 1ST TO 2ND GEAR. WHEN PLACED IN REVERSE IT JERKS, TOOK IT TO THE MECHANIC AND HE EVEN TOLD ME NISSAN IS FAILING TO REPORT THESE SAME ISSUES WITH THE TRANSMISSION. $4000 IN REPAIRS PLUS.CAR STILL IN SHOP. *KB
Incident date: Dec 29, 2011
I WENT TO GO GET MY CAR CHECKED OUT AT A LOCAL AUTO PARTS STORE. TURNED ON MY CAR AND WHEN I WAS ON DRIVE IT WAS SHOWING SOMETHING WEIRD ON IT WHEN I PUT IT ON DIFFERENT GEARS THEY WOULD NOT GO IN ORDER. SUCH AS IF IT WAS IN PARK IT WOULD SHOW A D FOR DRIVE OR IF IT WAS IN REVERSE IT WOULD SHOW 3RD GEAR AND SO ON. WHENEVER I WOULD CHANGE GEARS IT WOULD KICK REALLY NASTY AND SHAKE ALOT AND I WOULD ... Read more
Incident date: Feb 15, 2011
DURING ACCELERATION OR DECELERATION, THE STEERING AND TRANSMISSION SHUDDERS BETWEEN 30 AND 45 MPH. WHEN THIS CONDITION HAPPENS, THE VEHICLE BECOMES DIFFICULT TO CONTROL AND CAN EASILY BECOME UNSAFE. WHILE ACCELERATING, THE VEHICLE CAN SHUDDER AND EASILY SHIFT TO ONE SIDE. THIS CONDITION HAS OCCURRED OVER THE PAST YEAR. IT IS NOW HAPPENING REPEATEDLY AND WITH INCREASING SEVERITY. I HAVE REPLAC... Read more
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 29, 2011
Incident date: Dec 27, 2011
I HAVE A 2004 VOLKSWAGEN 1.8 TURBO CONVERTIBLE BEETLE. THE CAR IS JUMPING BACK AND FORTH WHEN IT TRIES TO SHIFT GEARS. I BROUGHT IT IN TO THE LOCAL VW DEALER AND THEY TOLD ME THAT THEY WOULD NEED TO RUN DIAGNOSTICS IN ORDER TO SEE WHAT THE PROBLEM WAS. BY LOOKING ON LINE WE HAD A PRETTY GOOD IDEA THAT IT WAS THE VALVE BODY OR THE TRANSMISSION. AFTER THEY RAN THE DIAGNOSTICS THEY CONFIRMED THAT ... Read more
Incident date: Mar 9, 2010
AFTER 65000 MILES TRANSMISSION STARTED TO SHOW PROBLEMS. MOSTLY FROM 1 TO 2 GEAR IT JUMPS LIKE A MULE. ALMOST UNDRIVEABLE. I HAVE SPOKEN TO THE DEALER BUT WARRANTY IS NO LONGER ACTIVE SO MOST SPEND 3500 DOLLARS. I WOULD NEVER BUY NISSAN AGAIN. *KB
Incident date: Dec 27, 2011
INTERMITTENT THROTTLE DISABLED. CAR BECOMES UNRESPONSIVE TO THE GAS PEDAL. ENGINE CONTINUES TO RUN BUT GAS PEDAL HAS NO RESPONSE. *KB
CHRYSLER
TOWN AND COUNTRY
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 29, 2011
Incident date: Dec 28, 2011
UPON MERGING ON TO THE HIGHWAY AT APPROX. 50 MPH, THE VAN RAPIDLY ACCELERATED ON IT'S OWN. THE GAS PEDAL WAS NOT STUCK ON A FLOOR MAT, IT HIT THE FLOORBOARD ON IT'S OWN. APPLYING THE BRAKES DID NOT WORK, PUMPING THE BRAKES AS WELL AS THE GAS PEDAL DID NOT WORK. VAN WAS STEERED TO SHOULDER, THE EMERGENCY BRAKE WAS APPLIED, AND THE VEHICLE PUT IN PARK. THE ENGINE REVVED RAPIDLY UNTIL VEHICLE WAS... Read more
Incident date: Dec 1, 2003
TL- THE CONTACT OWNS A 2001 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE TORQUE CONVERTER WAS REPLACED INSTEAD OF REPLACING THE TRANSMISSION AS IT WAS RECOMMENDED BY THE MECHANIC, BUT HONDA... Read more
Crash
1 injured
Incident date: Dec 28, 2011
WAS TOLD I WOULD HAVE TO BRING MY TRUCK TO THE DEALER TWICE TO HAVE THIS RECALL DONE . ONE TIME FOR THEM TO LOOK AT IT AND ORDER PARTS . AND THE 2ND TIME FOR THEM TO PUT THE PART ON . THEY SHOULD HAVE THE PARTS IN STOCK TO FIX RECALLS . MY TIME IS MONEY . RECALL 11C21 FORD . OR NHTSA RECALL 11V-582. *TR
PONTIAC
GRAND PRIX
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 26, 2011
Incident date: Dec 20, 2011
THE ISSUES I HAVE WITH MY 07 PONTIAC GRAND PRIX GXP ARE THE FOLLOWING MORE OFTEN THAN NOT NOW WHEN TAKING OFF FROM A STOP TRANSMISSION REVS UP AND SLAMS INTO GEAR CAUSING WHEEL SPIN GOING DOWN HIGHWAY TORQUE CONVERTER WILL LOCK UP AND RELEASE AT CRUISING SPEEDS 65-70 MPH CAUSING CAR TO BUCK ERRATICALLY CAUSING STABILITY ISSUES. *TR
Incident date: Dec 1, 2011
2004 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALLS *TGW THE CONSUMER WAS INFORMED THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $ 4,150.00. *JB
Incident date: Dec 1, 2011
2001 ACURA TL. CONSUMER STATES TRANSMISSION JERKS AND BUCKS WHILE DRIVING *TGW THE CONSUMER STATED JUST PRIOR TO ATTEMPTING TO BACK INTO HIS DRIVEWAY, IT WAS DIFFICULT TO GET THE VEHICLE IN REVERSE. THERE WAS SOME SMOKE IN THE ENGINE COMPARTMENT AND FLUID WAS LEAKING IN THE TRANSMISSION AREA. THE CONSUMER DISCOVERED RECALL # 04V17600 WAS ISSUED, BUT HONDA WAS NOT FORTHCOMING ABOUT THE RECALL AN... Read more
Incident date: Dec 1, 2011
2011 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A SHIFT CONTROL LINKAGE *TGW THE CONSUMER STATED THE VEHICLE HAD A HISTORY OF JERKING WHEN THE ENGINE SHIFTED AND THE MOTOR MOUNT WAS FOUND TO BE BROKEN.
Incident date: Jun 20, 2011
TL* THE CONTACT OWNS A 2005 JAGUAR X-TYPE. THE CONTACT WAS DRIVING 70 MPH WHEN THE VEHICLE BEGAN JERKING, EXHIBITED AN ABNORMAL NOISE AND IMMEDIATELY, LOST POWER. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A LOCAL TRANSMISSION CENTER. THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION WAS FAULTY AND THERE WERE OTHER UNKNOWN ISSUES WITH THE VEHICLE. THE DEALER WAS CONTACTED BUT REFUS... Read more
Incident date: Jun 2, 2011
TL* THE CONTACT OWNS A 2011 HONDA PILOT. WHILE STOPPED AT A TRAFFIC STOP, THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR DIAGNOSTICS BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 01/25//12 *BF THE CONSUMER STATED THE VEHICLE WAS RUNNING ROUGH IN ECO MODE AND... Read more
JEEP
GRAND CHEROKEE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 9, 2011
Incident date: Jul 6, 2011
I BELIEVE THIS RECALL APPLIES TO MY VEHICLE. I HAVE THE V6 AND SAME TRANSMISSION IT AFFECTED OVER 100,000 VEHICLES. A MECHANIC LOOKED AT THE VEHICLE AND CONFIRMED THE LEAK AND SHUTTER OF THE TORKCONVERTER. I BOUGHT THE VEHICLE AROUND THE DATE OF THE RECALL ISSUED AND PERHAPS THE DEALERSHIP DID NOT PERFORM THE FIX PRIOR TO SALE. PLEASE HELP I DON'T WANT MY CAR TO GO ON FIRE. RECALL ID # 05V3... Read more
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PRO... Read more
MERCEDES-BENZ
GL450
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Dec 8, 2011
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ GL450. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE ABRUPTLY CAME TO A HALT. THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DEFECT WAS RELATED TO INTERNAL DAMAGE WITHIN THE TRANSMISSION. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZ... Read more
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFTER LOCKED AND COULD NOT BE SHIFTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE ENTIRE GEAR SHIFT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 25,978 AND THE CURRENT MILEAGE IS 26,000. UPDATED 01/05/12*LJ UPDATED 01/11/12
Incident date: Nov 28, 2011
TL* THE CONTACT OWNS A 2004 HONDA ODYSSEY. THE CONTACT STATED THAT WHILE PARKED ON A SLIGHT INCLINE, THE VEHICLE ROLLED BACKWARD AND CRASHED INTO A TREE AND THREE OTHER VEHICLES. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT, THE VEHICLE WAS NOT DESIGNED IN A MANNER IN WHICH THE KEY COULD BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING SUCCESSFULLY SHIFTED INTO PARK. THE DEALER ALSO AD... Read more
Crash
Incident date: Mar 31, 2011
TL* THE CONTACT OWNS A 2005 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE STALLED AND REFUSED TO RESTART. A LOCAL MECHANIC REPLACED THE TRANSMISSION. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 01/06/12 *BF THE CON... Read more
Incident date: Nov 24, 2011
I WENT TO LEAVE FOR WORK ONE MORNING & I NOTICED THE REAR PANEL WAS CRACKED. IT WASN'T LIKE THAT THE NIGHT BEFORE, SO IT LITERALLY HAPPENED OVERNIGHT. MY MECHANIC SAID IT WAS COSMETIC & COMMON PROBLEM WITH THESE TRUCKS. I WAS TOLD THE WINDOW WOULD BE FINE, BUT THERE IS A CHANCE OF THE PANEL PIECE FALLING OFF. I HAVEN'T HAD IT FIXED YET DUE TO THE EXPENSE, BUT I AM AFRAID A PIECE MAY FALL OFF WHILE... Read more
Incident date: Oct 14, 2010
CAR LUNGES AT STOPS AND LOW SPEEDS. *KB
Incident date: Nov 21, 2011
WHEN DRIVING CAR IS OK, BUT WHEN YOU SLOW DOWN TO AROUND 20 MPH THE CAR JERKS , BUT AFTER CAR I DRIVEN FOR AROUND 10-15 MILES IT DOESN'T DO IT. *KB
Incident date: Nov 16, 2011
TL* THE CONTACT OWNS A 2006 CHEVROLET COBALT. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES DURING RAINY WEATHER, THE VEHICLE WOULD BE SLOW TO RESPOND. THE DEALER WAS CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000. ....UPDATED 12/03/12 *BF THE CONSUMER STATE... Read more