Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Apr 12, 2012
TL* THE CONTACT OWNS A 2004 HONDA ACCORD. WHILE STOPPED AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE TRANSMISSION WOULD HAVE TO BE OVERHAULED. AFTER THE REPAIR, THE CONTACT NOTICED A VIBRATION IN THE TRANSMISSION. THE VEHICLE WA... Read more
Incident date: Mar 22, 2012
2007 FORD EDGE. CONSUMER STATES PTU UNIT BROKE AT 85, 0000 MILES *TGW THE CONSUMER STATED THERE WAS A GRINDING NOISE EMITTING FROM THE VEHICLE AND IT BARELY MADE IT INTO THE GARAGE. THE CONSUMER WAS INFORMED THAT FORD DIDN'T HAVE A SUPPLIER TO MAKE THE PART. ON APRIL 25, 2012, THE CONSUMER RECEIVED A CALL STATING THE PART WOULD BE MANUFACTURED IN LATE MAY. *JB
Incident date: Dec 6, 2005
2005 TOYOTA CAMRY. CONSUMER SENT ADDITIONAL CORRESPONDENCE RELATED TO TRANSMISSION AND DRIVER SIDE WINDOW ISSUES. NOTE CONSUMER HAS PREVIOUS CORRESPONDENCE IN THE SYSTEM UNDER ODI 10186844 *TGW THE CONSUMER STATED WHILE TEST DRIVING THE VEHICLE WITH THE TECHNICIAN, THE TRANSMISSION HESITATED ON ACCELERATION AND SLIPPED A FEW TIMES. AFTER WAITING FOR THE VEHICLE FOR ABOUT 45 MINUTES, THE TECHNICI... Read more
Incident date: May 10, 2006
TL* THE CONTACT OWNS A 2006 SUZUKI RENO. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG AND ENGINE WARNING INDICATORS BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE AIR BAG SENSOR WAS REPLACED. THE FAILURE RECURRED TWO WEEKS AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED... Read more
Incident date: Apr 20, 2012
TL* THE CONTACT OWNS A 2008 CHRYSLER PACIFICA. WHILE TRAVELING 35 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED WITHOUT WARNING. MOMENTS LATER THE CONTACT NOTICED THE VEHICLE WOULD SUDDENLY SURGE FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 70,000. ... Read more
Incident date: Aug 2, 2011
TL* THE CONTACT OWNS A OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED DIMMER THAN NORMAL AND MADE IT VERY DIFFICULT TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE HEADLIGHTS WERE PERFORMING UP TO STANDARD AND THEY COULD NOT ALTER THE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REP... Read more
Incident date: Jan 12, 2012
2006 FORD EXPLORER. CONSUMER STATES TRANSMISSION FAILURE *TGW THE CONSUMER STATED THE DEALER NEGLECTED TO DETECT ANY SIGNS OF THE PROBLEM, BEFORE THE TERMINATION OF THE USED VEHICLE WARRANTY. *JB
DODGE
JOURNEY AWD
(2010) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 30, 2012
Incident date: Mar 14, 2012
ON 3/14/2012 (31,604 MILES) WHILE PULLING OUT OF A PARKING SPACE THE TRANSMISSION STARTED TO GRIND AND THE VEHICLE LOST POWER. THE DEALER FOUND A STORED CODE R1790 AND RESET THE CODE UNABLE TO FIND FURTHER ISSUE. PICKED VEHICLE UP ON 3/15/2012 DROVE VEHICLE HOME. THE TRANSMISSION WAS NOTICEABLY SLIPPING AND WE WERE TOLD THAT IT WAS PERFORMING "NORMALLY" CONTINUED DRIVING THE VEHICLE UNTIL... 4/1... Read more
GMC
YUKON XL 1500
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 30, 2012
Incident date: Jul 1, 2006
AUTOMATIC TRANSMISSION MODE (4X4, 4X2, AWD) SHIFTING PROBLEMS AND CHANGING FROM SELECTION BY ITSELF; RECURRING IN NATURE; VEHICLE DRAGGING; ABRUPT JERKING - MULTIPLE INCIDENTS AND MULTIPLE REPAIRS; ONLY CONSTANT IS THAT THE PROBLEM ALWAYS COMES BACK AND CONTINUES TO THIS DAY; ONLY SERVICE PROVIDER TO HAVE WORKED ON THIS ISSUE IS SWOPE GMC IN LOUISVILLE, KY. .
Incident date: Apr 2, 2012
BACK IN JANUARY 2012, I BOUGHT A CHEVY CRUZE 2012 WITH AUTOMATIC TRANSMISSION. AFTER TWO MONTH USING THIS VEHICLE, I FOUND OUT IT HAS A PROBLEM WHILE DRIVING UP/DOWN HILL. DRIVING UPHILL, ONCE I PUT THE TRANSMISSION INTO DRIVE AND RELEASE THE BRAKE PEDAL THIS CAR ROLLS BACK AND THE ENGINE CUT OFF. DRIVING DOWNHILL, ONCE I PUT THE TRANSMISSION INTO REAR AND RELEASE THE BRAKE PEDAL THIS CAR G... Read more
Incident date: Jan 29, 2012
2004 BMW 745I. CONSUMER STATES VEHICLE RAN THROUGH THE GARAGE DOOR *TGW THE CONSUMER STATED THE VEHICLE WAS SITTING IN THE DRIVEWAY RUNNING FOR ABOUT 10 MINUTES, WHEN ALL OF A SUDDEN SHE HEARD A LOUD NOISE. THE CONSUMER DISCOVERED THE VEHICLE WENT INTO REVERSE ON ITS OWN AND CRASHED INTO THE GARAGE. THE VEHICLE WAS INSPECTED, AND NO PROBLEMS WERE FOUND. THE CONSUMER REFERENCED INVESTIGATION NUM... Read more
Crash
Incident date: Apr 19, 2012
PREMATURE AUTOMATIC TRANSMISSION FAILURE AFTER RECALL WORK (04V176000) OIL JET KIT INSTALLATION ON 2004 PILOT. HONDA SHOULD BE RESPONSIBLE FOR REPLACING ALL TRANSMISSIONS ON ALL AFFECTED VEHICLES. HOW COULD HONDA POSSIBLY DETERMINE THAT NO DAMAGE HAD OCCURRED TO THE TRANSMISSION PRIOR TO THE OIL JET KIT INSTALLATION THAT VEHICLES WITH LESS THAN 15K RECEIVED AS A "FIX". ANOTHER EXAMPLE OF HOW THE E... Read more
Incident date: Sep 20, 2006
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AND DECELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE BEFORE AND THE TRANSMISSION HAD TO BE REBUILT. THE VEHICLE WAS TOWED TO THE DEALER. UPDATED 05/21/12 *BF THE DEALER STATED A NEW TRANSMISISON WAS NEEDED AND IT WAS COST $5300.THE TRANSMISSION WAS R... Read more
Incident date: Feb 7, 2012
WHEN DRIVING DOWN THE ROAD THE VAN WILL SUDDENLY LOSE ALL FORWARD MOMENTUM AND DRIFT MOMENTARILY UNTIL IT WILL JUST AS SUDDENLY RESUME FORWARD MOMENTUM AND CONTINUE LIKE NORMAL. WHEN THIS HAPPENS, THE RPMS DROP OFF LIKE THE VEHICLE IS STALLING OR FUEL STARVED (HOWEVER IT HAS NO HESITATION LIKE ITS RUNNING OUT OF GAS) NO WARNING LIGHTS COME ON AND THERE IS NO PATTERN TO WHEN OR HOW IT HAPPENS. HOWE... Read more
Incident date: Apr 2, 2012
2005 NISSAN FRONTIER. CONSUMER WRITES IN REGARDS TO MALFUNCTION IN THE RADIATOR LEAKING, THAT RESULTED IN COMPLETELY DAMAGING THE VEHICLE'S TRANSMISSION *TGW
Incident date: Apr 16, 2012
TL* THE CONTACT OWNS A 2006 NISSAN FRONTIER. THE CONTACT STATED THAT RADIATOR FLUID WAS LEAKING INTO THE TRANSMISSION AND CAUSING THE TRANSMISSION TO SEIZE. THE VEHICLE HAD BECOME INOPERABLE AS A RESULT OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TEST RESULTS ADVISED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Mar 13, 2012
CAR WAS PARKED IN DRIVEWAY. THE KEY WAS REMOVED FROM IGNITION. THE CAR DRIFTED DOWN THE DRIVEWAY IN REVERSE INTO A TREE, CAUSING APPROXIMATELY $7000 IN DAMAGE TO CAR. TESTING OF THE CAR LATER REVEALED THAT THE KEY COULD BE REMOVED FROM IGNITION WHEN THE CAR WAS NOT IN PARK. TOYOTA IS CURRENTLY INVESTIGATING. *JS THE CONSUMER STATED THE VEHICLE WAS INSPECTED AND LATER RETURNED TO HIM. HE ... Read more
Crash
Incident date: Apr 20, 2012
DRIVING APPROXIMATELY 40 MILES AN HOUR IN 45 MPH ZONE. WHEN I ATTEMPTED TO ACCELERATE TO 45 MPH, TRANSMISSION SLIPPED OUT OF GEAR. VEHICLE CAME TO COMPLETE STOP. I HAD TURN OFF VEHICLE. RESTARTED ENGINE AND CAREFULLY AND SLOWLY ACCELERATED TO 30 MPH AND DROVE 2 MILES HOME. NEXT DAY I DROVE VEHICLE TO HONDA DEALER. VEHICLE SLIPPED OUT OF GEAR TWICE, EACH TIME WHEN ATTEMPTING TO AC... Read more
Incident date: Feb 6, 2011
TRANSMISSION SLIPS, LUGS, AND HESITATES SHIFTING. DANGEROUS WHEN TRYING TO MERGE ONTO A FREEWAY IN HEAVY TRAFFIC AND CAR DOES NOT RELIABLY ACCELERATE. ALSO DANGEROUS WHEN CHANGING LANES. THE CAR HAS ALWAYS BEEN WELL CARED FOR. A CHECK AND CHANGE OF THE TRANSMISSION FLUID DID NOT RESOLVE THE PROBLEM. *JS
Incident date: Mar 20, 2012
THERE IS A RATTLE NOISE WHEN DRIVING 35-75 MPH FROM THE TRANSMISSION WHEN UNDER LOAD. -2010 F-150 4X4 SUPERCREW. *JS
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 20, 2012
Incident date: Apr 3, 2012
THIS VW BEETLE A SIX SPEED AUTOMATIC. ANY TIME I DRIVE SLOWER THAN 40 MILES PER HOUR (AFTER THE CAR IS WARMED UP - 15 MINUTES OR SO) IT STARTS TO LURCH BETWEEN GEARS - BOTH WHEN ACCELERATING AND DECELERATING. SPEEDING UP, IT REVS HIGH AND THEN FEELS LIKE IT JUMPS INTO THE NEXT GEAR. SLOWING DOWN, IT JERKS SO HARD IT FEELS LIKE I'M BEING REAR-ENDED. ONE TIME, AS I WAS PARKING IT, IT CLUNKED SO L... Read more
CHRYSLER
SEBRING COUPE
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 20, 2012
Incident date: Mar 26, 2012
WHILE DRIVING VEHICLE AT APPROXIMATELY 25 MPH ON THE ROAD, THE RPMS REVED UP TO HIGH LEVELS AND THE CAR ACCLERATED AT A HIGHER SPEED WITHOUT INTENTION, AFTER LETTING FOOT COMPLETELY OFF THE GAS PEDAL THE RPMS CONTINUED TO GO TO HIGH LEVELS AND CAR AUTOMATICALLY DROVE ITSELF WITHOUT ACCELERATING THE GAS PEDAL AND EVEN WHILE BREAKING THE RPMS CONTINUED TO REV UP AND CAR DROVE ITSELF. AFTER FINALLY B... Read more
Incident date: Apr 12, 2012
I JUST FOUND OUT I HAVE A CRACKED MANIFOLD, MY DRIVER SIDE DOOR HAS BROKEN PUT A NEW PART IN IT AND NOW THAT IS BROKEN,I HAVE ALSO HAD TO PUT A NEW TRANSMISSION IN IT WITH ONLY 148,000.00 MILES. IN 2006 I HAD TO FIX THE GAS TANK BECAUSE IT WAS BROKEN TOO. IS THIS NOT A RECALL PROBLEM????? ANY OF THESE, I HAVE HAD THE JEEP SINCE 2000 AND I BOUGHT IT WHEN IT HAD 20,000 MILES ON IT. PLEASE HELP B... Read more
Incident date: Apr 14, 2012
TRANSMISSION STARTED SLIPPING, WOULD SLIP OUT OF GEAR, WOULD SHIFT HARD OR NOT AT ALL, LIGHTS ON DASH REVEALED SOMETHING WRONG WITH BRAKES...DID AS MANUFACTURE SUGGESTED TURNING OFF CAR AND RESTARTING...LIGHTS WENT OFF...FEW DAYS LATER CHECK ENGINE LIGHT CAME ON...TOOK IT TO DEALERSHIP...THEY TOLD ME $5000 I NEED TO REPLACE TRANSMISSION. *JS
Incident date: Apr 5, 2012
TRANSMISSION FAILURE - STUPID DESIGN DOESN'T ALLOW YOU TO CHECK FLUID LEVEL, LEAK AT TRANSFER CASE SEAL SEEMS TO HAVE CAUSED LOSS OF FLUID AND CANNOT BE ADDED WITHOUT SOME SPECIAL PUMP TO FILL TRANSMISSION BACK UP BECAUSE IT'S A SEALED UNIT. DESIGNED SO ONLY FORD DEALERS CAN DO SERVICE AND THEN IT JUST GOES OUT AND YOU'RE DRIVING 65 MPH DOWN THE MOUNTAIN AND UNABLE TO CONTROL SPEED. FORD NEEDS ... Read more
FORD
FIVE HUNDRED
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 19, 2012
Incident date: Apr 16, 2012
I HAVE AN ONGOING ISSUE WITH THE TRANSMISSION DE-ENGAGING WHEN THE TEMPERATURE OF THE TRANSMISSION WARMS UP. WHEN I ACCELERATE WHEN PASSING OR USING THE CRUISE CONTROL THE TRANSMISSION WILL DIS-ENGAGE LEAVING ME WITH NO FORWARD POWER, I MUST PUT THE CAR IN NEUTRAL AND HOPE IT ENGAGES ALL THE WHILE ALMOST BEING RUN OVER BY TWO SEMI-TRUCKS. THIS HAPPENED ALMOST A DOZEN TIMES DOWN AND BACK ON MY TRI... Read more
Incident date: Nov 15, 2011
THE VEHICLE WAS EXPERIENCING PROBLEMS SHIFTING INTO OVERDRIVE, THEN ONCE IN OVERDRIVE, I WAS LOSING THE CAPABILITY TO ACCELERATE ON THE HIGHWAY AND OTHER AREAS OF SPEEDS GREATER THAN 40 MPH. I NOTICED TRANSMISSION FLUID LEAKING FROM THE TRANSMISSION AND TOOK IT TO AN AUTO REPAIR SHOP. I WAS INFORMED THAT THE TRANSMISSION COOLER HAD FAILED COMPLETELY ALLOWING RADIATOR FLUID TO MIX INTO THE TRANSMIS... Read more
Incident date: Mar 31, 2012
TRANSMISSION FAILURE AT 120K MILES, FAILURE TO CHANGE GEARS WHILE DRIVING. *JS
Incident date: Jan 3, 2012
I AM THE ORIGINAL AND ONLY OWNER OF MY 2004 NISSAN MAXIMA 3.5 SE. I AM VIGILANT ABOUT THE UPKEEP AND PROPER MAINTENANCE OF MY CAR. THE TRANSMISSION STARTED HAVING ISSUES AT APPROXIMATELY 88,000 MILES. THE TRANSMISSION IS JERKING/BUCKING VIOLENTLY WHEN SHIFTING FROM REVERSE INTO DRIVE AND AGAIN WHEN SHIFTING INTO FIRST AND SECOND GEARS. IT IS ALSO JERKING WHEN DOWNSHIFTING FROM SECOND TO FIRST GEAR... Read more
Incident date: Apr 2, 2012
WHEN TRANSMISSION IS PLACED INTO REVERSE OR DRIVE, THE ENGINE WILL SURGE AT IDLE SPEED. IT CREATES A VERY SCARY SITUATION ESPECIALLY IN PARKING LOTS. THE SURGE USUALLY HAPPENS RIGHT AFTER THE TRANSMISSION SHIFT AND THEN CAN HAPPEN AT ANY TIME, USUALLY AT IDLE SPEED. TOOK IT TO THE DEALER FOR REPAIR AND THEY SAID IT NEED A NEW THROTTLE BODY. I'VE SEEN HUNDREDS OF OTHER POSTS ABOUT THIS SAME ISS... Read more
FORD
FIVE HUNDRED
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 18, 2012
Incident date: Apr 17, 2012
I HAD THE NEED TO AVOID AN ACCIDENT BY SUDDENLY CHANGING LANES BUT WHEN I STEP ON THE GAS PEDAL MY TRANSMISSION FAILED TO SHIFT TO HIGHER SPEED. INSTEAD TWO CLUNKING SOUNDS TOOK PLACE BEFORE FINALLY SWITCHING INTO HIGHER GEAR .I WAS ABLE TO AVOID THE CAR IN FRONT OF ME , BUT NOW THE CAR BEHIND ME ALMOST REAR ENDED US. THIS WOULD HAVE CREATED A FATAL CHAIN REACTION WE COULD HAVE BEEN CRUSHED... Read more
Incident date: Mar 16, 2012
WHILE MY WIFE WAS DRIVING APPROXIMATELY 40 MPH CAR SUDDENLY STALLED AND 4 WHEEL DRIVE LIGHT CAME ON.I GOT CAR TOWED HOME AND TAKEN TO ORLAND PARK NISSAN FOR DIAGNOSTIC TEST.THEY TOLD ME ITS THE VALVE BODY INSIDE TRANSMISSION BUT ITS ON NATIONAL BACK ORDER AND CAN'T TELL ME WHEN PART WILL COME IN.AFTER TALKING TO ANOTHER SERVICE MANAGER IN ANOTHER STATE HE CONFIRMED THIS AND SAID THERE IS NO RELEAS... Read more
Incident date: Nov 19, 2011
I DRIVE A 2005 NISSIAN MAXIMA AND ABOUT 5 MONTHS AGO MY CAR STARTED JERKING AND HARD SHIFTS AND THEN NOT SHIFTING AT ALL. I HAVE ONLY HAD THIS CAR FOR ABOUT 4 YEARS AND WHEN I PURCHASED IT I WAS UNDER THE IMPRESSION IT WAS A GOOD CAR. I HAVE TREAT THIS CAR LIKE A BABY. NOW I HAVE IT IN THE SHOP AND I'M LOOK AT A $3,000 DOLLAR BILL TO HAVE MY CAR REPAIRED. I'M MAKING A CAR PAYMENT ON SOMETHING I C... Read more
Incident date: Apr 2, 2012
2012 CHRYSLER 300. CONSUMER WRITES IN REGARDS TO OIL FILTERS *TGW THE CONSUMER STATED THE VEHICLE WOULD WANDER TO THE LEFT OR RIGHT. THE VEHICLE HAS ESC. *JB ALL FOUR WHEELS WERE OUT OF ALIGNMENT. CHRYSLER DID NOT WANT TO CHANGE THE ALIGNMENT, IN ORDER FOR IT TO BE WITHIN SPECIFICATION. UPDATED CONSUMER LETTER 10/18/12. *JB THE CONSUMER ALSO STATED THE TRANSMISSION WOULD NOT CHANGE TO THE HIGH... Read more
FORD
EXPEDITION
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 16, 2012
Incident date: Apr 5, 2004
THE TRANSMISSION HAS FAILED TWICE IN MY FORD EXPLORER, FIRST AT ABOUT 2500 AND NOW, AFTER A REBUILT ENGINE WAS INSTALLED, AT 205,000. AS WELL, I HAVE HAD DIFFERENTIAL PROBLEMS, MOON ROOF ISSUES, PAINT ISSUES, CRACKED HEAD, ETC. *JS
Incident date: Mar 28, 2012
RECENTLY MY 2006 NISSAN MURANO STARTED MAKING GRINDING NOISES WHEN GOING UP HILLS AND TURNING CORNERS. AFTER TAKING IT TO A FEW SHOPS WHO SAID IT MIGHT BE THE CVT TRANSMISSION THAT WAS COVERED UNDER AN EXTENDED WARRANTY SINCE SO MANY PEOPLE HAVE HAD ISSUES, I WENT AND TOOK IT TO THE DEALER. THEIR DIAGNOSIS WAS A ELECTRONIC COUPLER ASSEMBLY FAILURE WHICH HAS TO DO WITH MY REAR DIFFERENTIAL. THE ... Read more
Incident date: Nov 11, 2011
TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-60 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000... UPDATED... Read more
Incident date: Aug 18, 2011
TRANSMISSION FAILED DUE TO A A KNOWN DEFECT IN THE NISSAN COOLING SYSTEM FOR 2005 XTERRA'S - THIS DEFECT ALLOWS ANTI FREEZE TO LEAK INTO TRANSMISSION AND CAUSE FAILURE. *JS
Incident date: Mar 28, 2012
TL* THE CONTACT OWNS 2004 FORD FREESTAR. AS THE CONTACT WAS DRIVING, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND CALLED THE LOCAL DEALER TO SECURE AN APPOINTMENT. THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO MAKE THE REPAIRS WOULD NOT BECOME AVAILABLE UNTIL LATER IN THE YEA... Read more
Incident date: Mar 10, 2012
CPSC#I1230350A. 2002 HONDA ACCORD. CONSUMER STATED SHE ATTEMPTED TO COME TO A STOP AT THE RED LIGHT BUT HER CAR WAS STILL ACCELERATING. *LN THE CONSUMER IMMEDIATELY PUT THE VEHICLE IN NEUTRAL, THEN PARK AND SHUT THE ENGINE OFF. WHEN SHE ATTEMPTED TO RE-START THE VEHICLE, THE VEHICLE BEGAN REVVING EXTREMELY HIGH. A PASSERBY, WHO WAS A MECHANIC OPENED THE HOOD, AND DISCOVERED THE ACCELERATOR CABL... Read more
Incident date: Apr 2, 2012
2003 HONDA ACCORD. CONSUMER STATES PROBLEM WITH VEHICLE AUTOMATIC TRANSMISSION *TGW IN APRIL 2004, A RECALL WAS ISSUED FOR THE AUTOMATIC TRANSMISSION. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHERE THEY PERFORMED A REVISION TO THE OIL COOLER RETURN LINE. THE CONSUMER STATED THERE IS NOW A PROBLEM WITH THE TRANSMISSION SLIPPING AND NOT GOING INTO GEAR. THE PROBLEM OCCURRED WHILE GOING INTO 2ND... Read more
DODGE
GRAND CARAVAN
(2012) — POWER TRAIN:AUTOMATIC TRANSMISSION
Apr 3, 2012
Incident date: Oct 31, 2011
I HAVE A TRANSMISSION MANUFACTURING DEFECT THAT SHOULD BE AFFORDED THE SAME CONSUMER PROTECTION AS THE 2012 GRAND CARAVANS WITH ENGINE SLUDGE. MY PUMP AND AXLE SEALS BEGAN LEAKING WHILE I WAS DRIVING AT 45 MPH. I DIDN'T NOTICE UNTIL 20 MILES WERE ON THE ODOMETER. THE DEALERSHIP REFUSED TO EXAMINE IT BEFORE I HAD TO RELEASE IT TO AMS VANS FOR WHEELCHAIR CONVERSION. IT WAS RETURNED TO ME WITH 36 MIL... Read more
Incident date: Oct 4, 2011
TL* THE CONTACT OWNS A 2006 BMW 750LI. THE CONTACT STATED THAT THE TRANSMISSION FAULT WARNING LIGHT ILLUMINATED AND INITIATED THE SAFE MODE ERRONEOUSLY. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD DECELERATE AND COULD NOT REGAIN POWER. THE VEHICLE WAS TAKEN TO THE DEALER WERE THE FAULT CODES WERE RESET. THE DEALER ADVISED THE CONTACT THAT IF THE FAILURE HAPPENED TO RECUR... Read more
Incident date: Mar 31, 2012
I AM DISABLED AND MY SON AND I HAD THE SAME TYPE OF CAR A 2003 FORD TAURUS. ABOUT A YEAR AGO MY SONS CAR JUST SUDDENLY HAD ITS TRANSMISSION STOP WORKING HE SAID THERE WAS NO SIGNS BEFORE IT HAPPENED, BUT I THOUGHT HE WAS JUST NOT PAYING ATTENTION. WELL TODAY 03/31/12 MY 2003 TAURUS DID THE EXACT SAME THING AND THERE WAS NO WARNING IT JUST WAS LIKE IT WAS KICKED OUT OF GEAR. I DEPEND ON MY CAR BEC... Read more
VOLKSWAGEN
BEETLE
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 31, 2012
Incident date: Apr 20, 2011
MY 2003 NEW BEETLE CONVERTIBLE HAS BEEN HAVING TRANSMISSION PROBLEMS WHERE IT WILL JERK VIOLENTLY WHEN IT SHIFTS UP OR DOWN AND SOMETIMES IT WILL NOT SHIFT AT ALL. IT WILL GET STUCK IN A GEAR AND I HAVE TO STOP IT AND TURN THE ENGINE OFF AND RESTART IT. IT WILL JERK EVEN WHEN STOPPED AT A LIGHT. I HAVE TO MAKE SURE I AM FAR AWAY FROM THE CAR IN FRONT OF ME. I NO LONGER DRIVE IT BECAUSE I DON'T KNO... Read more
Incident date: Mar 30, 2012
DRIVING ON THE HIGHWAY, THE AUTOMATIC TRANSMISSION IN THE V6 MODEL (85000 MILES) SEEMED TO SLIP INTO NEUTRAL, AND ANY APPLICATION OF GAS RED-LINED THE ENGINE. HAD TO DODGE THROUGH HIGHWAY TRAFFIC SLOWING DOWN TO 25 MPH BEFORE THE GEARS WOULD ENGAGE. AFTER EXITING THE HIGHWAY, THE SAME PROBLEM PERSISTED AT LOWER SPEEDS; COMPLETE GEAR SLIPPING. THE PROBLEM PERSISTED IN D OR D3. AFTER LETTING THE... Read more
Incident date: Mar 22, 2012
WHEN ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED AND I WAS FORCED TO STOP IT BY RUNNING INTO A PALM TREE IN ORDER TO AVOID HITTING PEOPLE AND OTHER CARS OR CAUSING MORE SERIOUS DAMAGE. *JS
Crash
1 injured
Incident date: Mar 24, 2012
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WILL NOT START. THE GEAR SHIFTER INDICATED THAT THE VEHICLE WAS IN PARK BUT THE TRANSMISSION WAS ACTUALLY IN DRIVE OR REVERSE, PREVENTING THE VEHICLE FROM STARTING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 96,0... Read more
Incident date: Mar 4, 2012
FROM: [email protected] SUBJECT: RE: HYUNDAI SONATA 2011 DATE: TUE, 6 MAR 2012 18:01:34 -0700 DEAR JAVIER RIVERA: THANK YOU FOR CONTACTING HYUNDAI MOTOR AMERICA. WE APPRECIATE THE OPPORTUNITY TO ASSIST YOU, BUT WE APOLOGIZE FOR THE CIRCUMSTANCES THAT PROMPTED YOUR CONTACT. WE WOULD LIKE TO REFER YOU TO YOUR SERVICING DEALERSHIP FOR THE DIAGNOSIS OF YOUR BATTERY CONCERN PRIOR TO ... Read more
4 injured
Incident date: Mar 27, 2012
TCM DOWNSHIFTS WHILE DRIVING ON 2006 JEEP COMMANDER. TCM AND LINKAGE REPLACED FEB 2011 TO ADDRESS SITUATION. THE NEW TCM IS WORSE. IT WILL DOWNSHIFT TO LOWEST GEAR AND STAY THERE REGARDLESS OF VEH SPEED (HAS HAPPENED ON THE HIGHWAY). THE PARKING ASSIST DISABLE LIGHT WILL COME ON AS A WARNING THEN THE TRANSMISSION WILL DOWNSHIFT. STOPPING THE VEHICLE AND PUTTING IT IN PARK REQUIREDTO ADDRESS TH... Read more