Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jun 2, 2011
TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE COULD ONLY BE SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY AND WOULD NOT SHIFT INTO DRIVE, REVERSE OR PARK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEAL... Read more
TOYOTA
HIGHLANDER
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 3, 2012
Incident date: Jun 14, 2012
TL* THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SMELL OF BURNING OIL WAS EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE TRANSMISSION OIL BEARING SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 85,250. UPDATED 0... Read more
Incident date: Jun 28, 2012
TL* THE CONTACT OWNS A 2008 DODGE CALIBER. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED. LOST POWER, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED TO THE CONTACT THAT THE FAILURE WAS CAUSED DUE BY THE TRANSMISSION FLUID OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER ... Read more
Incident date: Feb 7, 2012
TL* THE CONTACT OWNS A 2011 DODGE AVENGER. THE CONTACT STATED THAT THE TRANSMISSION FAILED AND MADE A SEVERELY LOUD METAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE THEREFORE, UPDATED THE SOFTWARE BUT THE FAILURE WAS NOT CO... Read more
Incident date: May 7, 2012
I BOUGHT THIS HONDA ODYSSEY BRAND NEW. AFTER DRIVING IT FOR 89322 MILES THE TRANSMISSION FAILED. I BROUGHT THE CAR TO THE DEALER THAT I PURCHASED IT FROM. THE DEALER WAS "HONDA ON GRAND" IN ELMHURST ILLINOIS. THEY WANTED TO CHARGE ME $6000+ TO REPLACE THE TRANSMISSION. I BELIEVE THAT THIS TRANSMISSION SHOULD BE REPLACED AT NO CHARGE. I BELIEVE THAT THIS TRANSMISSION IS UNDER RECALL FROM HONDA, BUT... Read more
Incident date: Jun 25, 2012
MY CAR BECAME STUCK IN PARK AT TIME OF LEAVING AT END OF BUSY WORK MONDAY....CHRYSLER WILL NOT HONOR ALREADY ESTABLISHED RECALL DUE TO VIN# NOT MEETING CRITERIA. HOWEVER, YEAR AND MODEL DOES MATCH AN ALREADY ISSUES RECALL. *JB
Incident date: Jun 1, 2010
MY BMW 745I 2002 WITH "DRIVE BY WIRE" SIX GEAR AUTOMATIC TRANSMISSION DEVELOPED A ROUGH SHIFT, "CLUNK" IN THE LOWER GEAR RANGES. IN THE LOWER GEARS, THE VEHICLE SOMETIMES DOWN SHIFTS UNEXPECTEDLY RESULTING IN A SUDDEN DROP IN SPEED. THIS COULD CAUSE AN ACCIDENT IF SOMEONE WAS FOLLOWING TO CLOSE BEHIND.*JB
Incident date: Jun 19, 2012
HAVE HAD THE CAR LESS THAN 1 YEAR AND HAD 50 MILES ON THE CAR WHEN I BOUGHT IT 8/2011. ON 6/19/2012 TRAVELING ON THE HIGHWAY AT 65 MILES AN HOUR MY 2011 CHEVY CRUZE (14,500 MILES) SUDDENLY BEGAN SLOWING AND THE ENGINE WAS REVVING HIGH. I PULLED OVER AND A LIGHT ON THE DASH APPEARED INDICATING "EMISSIONS PROBLEMS" ACCORDING TO THE MANUAL. IT IS AN AUTOMATIC TRANSMISSION BUT THE CAR DIDN'T WANT T... Read more
Incident date: Jun 22, 2012
MY 2007 FORD FREESTYLE HAS A CVT TRANSMISSION PROBLEM. WHEN I ARRIVED AT THE HOTEL, THE VALET PARKING DRIVER ALMOST HIT THE CAR ON THE FRONT BECAUSE OF SUDDEN ACCELERATOR OF THE TRANSMISSION. I ALSO ALMOST HIT ANOTHER CAR AFTER THAT. *JB
Incident date: May 19, 2012
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY DECELERATED AND SURGED FORWARD. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE MORE THAN 18 MPH. THE VEHICLE WAS TOWED TO A TRANSMISSION SHOP. THE MECHANIC STATED THAT THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VE... Read more
Incident date: Jan 9, 2012
MY 2008 MARINER AUTOMATIC TRANSMISSION WILL NOT SHIFT PROPERLY WHEN COLD (WINTER) OR TOO HOT. THIS ALSO AFFECTS THE IDLE WHEN STOPPED. WHEN VEHICLE TRIES TO SHIFT UP, IT WILL ONLY SHIFT IF I LET OFF THE GAS, THEN THE TRANSMISSION SLAMS INTO THE HIGHER GEAR. THE VEHICLE WILL HESITATE WHEN TRYING TO USE PASSING GEAR TO PASS OTHER VEHICLES. THIS HAS LED TO SOME CLOSE CALLS/NEAR MISSES WHEN TRYING... Read more
Incident date: Oct 11, 2011
TL* THE CONTACT OWNS 2012 TOYOTA CAMRY SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED AND WITHIN SECONDS THE VEHICLE ABRUPTLY ACCELERATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES FOR THE IDENTICAL FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE F... Read more
Incident date: Jun 24, 2012
TL* THE CONTACT OWNS A 2005 CHRYSLER 300. WHILE PARKED, THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFTER FROM PARK TO DRIVE BUT WAS UNABLE TO. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 05V460000 (POWER TRAIN:AUTOMATIC TRANSMISSION) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT... Read more
Incident date: May 3, 2010
ONE OF THE TRANSMISSION SENSORS WENT OUT INITIALLY ABOUT 28000 MILES ON MY 2007 SUZUKI FORENZA. THE CAR WENT INTO NEUTRAL FROM DRIVE ON THE INTERSTATE DOING 60. I WAS ALMOST REAR-ENDED BY A SEMI-TRUCK BECAUSE THE VEHICLE SLOWED DOWN WITH NO NOTICE. THIS HAS HAPPENED AGAIN AT JUST UNDER 60000 MILES WHERE I AM HAVING THE ISSUES WITH THE SENSOR AND NOT BEING ABLE TO DRIVE THE VEHICLE AS IT HESITATES ... Read more
Incident date: May 27, 2012
THIS IS AN UPDATE TO COMPLAINT NO. 10459987. AFTER LOOKING AT THE CAR RECORDS, WE DISCOVERED THAT DURING A SERVICE OF MY TRANSMISSION, FORD FACTORY REQUIRED THE DEALERSHIP TO CUT THE METAL TRANSMISSION LINE AND INSTALLED A RUBBER LINE WITH A FILTER. IF THEY DID NOT INSTALL THE FILTER, THEN THE WARRANTY WOULD HAVE BEEN VOID. AFTER INSTALLING, NO ONE EVER INSPECTED OR REPLACED THE LINE OR FILTER.... Read more
Fire
Incident date: Jun 21, 2012
THE TRANSMISSION HAS BEEN SLOWLY SLIPPING SINCE ABOUT 170,000 MILES. I HAVE BEEN DRIVING IT SLOWLY AND BEING CAREFUL WHEN IT SHOWS A STRUGGLE SWITCHING INTO THE LOWER GEARS. YESTERDAY IT REALLY JERKED WHEN SWITCHING FROM 2ND TO 3RD GEAR AND THE ENGINE LIGHT AND TCS LIGHT CAME ON. I PULLED OFF INTO THE NEAREST SUBDIVISON AND TURNED OFF THE VEHICLE. I THEN RESTARTED THE 2002 HONDA ODYSSEY AND TH... Read more
Incident date: Jun 15, 2012
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER OF THE TRANSMISSION WAS NO LONGER IN BUSINESS. THE VEHICLE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND... Read more
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2011 DODGE CALIBER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO DEALER WHERE A DIAGNOSTIC WAS PERFORMED BUT NO FAILURE WAS DETERMINED IN THE VEHICLE. THE DEALER UPDATED THE COMPUTER SOFTWARE BUT TO NO AVAIL. THE FAILURE RECURRED SPORADICALLY AND RANDOMLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS ... Read more
HONDA
CIVIC HYBRID
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 19, 2012
Incident date: Jun 16, 2012
TL* THE CONTACT OWNS A 2006 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE DRIVING UPHILL AT 5 MPH, THE VEHICLE STARTED LOSING POWER SLOWLY AND EVENTUALLY BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE ENGINE REMAINED ON BUT THERE WAS NO POWER. THE CONTACT WAS STILL ABLE TO DRIVE THE VEHICLE BUT SHE HAD TO AVOID INCLINES. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BE... Read more
Incident date: Jun 18, 2012
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFT SEIZED AND WOULD NOT SHIFT OUT OF PARK. THE CONTACT SPOKE WITH A DEALER AND WAS INFORMED THAT THIS WAS A COMMON FAILURE. THE CONTACT STATED THAT THEY WERE UNAWARE AS TO WHAT COMPONENT CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 63,000. ... UPDATED 07/27/12 *BF UPDATED ... Read more
Incident date: Apr 1, 2012
MY AUTOMATIC TRANSMISSION IS SLIPPING BOTH IN LOWER GEARS AND AT TIMES, AT ACCELERATION. ADDITIONALLY, I PUT THE CAR IN REVERSE TO BACK OUT OF MY DRIVEWAY. WHEN I PUT THE CAR IN DRIVE, IT TAKES A COUPLE OF SECONDS TO GO INTO DRIVE, BUT THEN JUMPS HARD INTO GEAR. SO HARD LIKE I'VE BEEN HIT. LUCKILY I DON'T LIVE ON A BUSY STREET. THIS IS DANGEROUS AND FROM MY RESEARCH MANY 2005 NISSAN MAXIMA OW... Read more
Incident date: Jun 4, 2012
TL* THE CONTACT OWNS A 2007 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION BEGAN TO SHIFT GEARS VIOLENTLY WITH HESITATION. THE VEHICLE WAS MANEUVERED INTO A PARKING LOT. THE VEHICLE WAS THEN DRIVEN TO THE RESIDENCE CAUTIOUSLY AT THE REDUCED SPEED RATE OF 5 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. THERE WAS A TECHNICAL SERVICE BU... Read more
Incident date: Jun 14, 2012
TL* THE CONTACT OWNS A 2006 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH,, THE VEHICLE INDEPENDENTLY CAME TO A COMPLETE STOP. HE DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT RESPOND. THE VEHICLE THEN STARTED TO ROLL BACKWARD AND THE CONTACT QUICKLY SHIFTED TO PARK, STOPPING THE VEHICLE FROM ROLLING ANY FURTHER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS N... Read more
Incident date: Jun 11, 2012
AUTOMATIC TRANSMISSION IN 2004 MINI COOPER FAILURE AT 98K MILES. COST TO REBUILD QUOTED AT $5K-$8K. *JB
Incident date: May 31, 2012
TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED WHEN SHE EXITED THE VEHICLE, SHE LOCKED THE DOORS WITH THE RKE AND WENT INSIDE THE HOUSE. APPROXIMATELY 20-30 MINUTES LATER SHE WALKED BACK OUTSIDE TO FIND HER VEHICLE IN HER NEIGHBOR'S YARD ACROSS THE STREET FACING THE OTHER DIRECTION. IT WAS THEN DISCOVERED, THE VEHICLE WAS STILL IN DRIVE AND WAS LOCKED. THE CONTACT ALSO STATED THE POW... Read more
Crash
MITSUBISHI
DIAMANTE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 13, 2012
Incident date: Oct 28, 2011
CPSC#I11B0131A. 2004 MITSUBISHI DIAMANTE. F4A51 AUTOMATIC TRANSMISSION FAILURE. *LN THE CONSUMER STATED SHE HAS CONCERNS WITH THE SAFETY AND RELIABILITY OF MITSUBISHI AND DODGE VEHICLES AND THEIR OWNERS THAT HAVE THE MITSUBISHI F4A51 AUTOMATIC TRANSMISSION IN CERTAIN MAKE/MODELS. THE MAIN ISSUES SEEMED TO BE A MANUFACTURING DEFECT IN THE WAVE/CUSHION SPRING LOCATED IN THE TRANSMISSION DESIGNED ... Read more
Incident date: Jun 11, 2012
TL* THE CONTACT OWNS A 2003 FORD WINDSTAR. THE CONTACT STARTED HER VEHICLE AND WHILE IT HAD POWER IT WOULD NOT ACCELERATE OR SHIFT INTO REVERSE. THE VEHICLE WAS DIAGNOSED BY A LOCAL WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT STATED THE FAILURE WAS A MANUFACTURERS DEFECT. THE MANUFACTURER WAS NOTIFIED AND REFERRED HER TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Jun 1, 2012
2009 CHEVROLET TAHOE. CONSUMER STATES PROBLEM WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED THE SIX SPEED TRANSMISSION SHIFTED CONSTANTLY, AND HARD. IT DIDN'T MAINTAIN SPEED WHEN THE CRUISE CONTROL WAS SET. THE DEALER REPLACED SEVERAL MODULES AND SENSORS WITHIN THE TRANSMISSION. *JB
Incident date: Apr 2, 2012
CONSUMER STATES DODGE RAM 3500 DIESEL POPPED OUT OF PARK CAUSING INJURIES *TGW THE CONSUMER STATED THE DOOR OF THE VEHICLE HIT HER AND THE TRUCK RAN OVER HER, BREAKING BOTH OF HER LEGS. *JB
1 injured
Incident date: Jun 8, 2012
TL* THE CONTACT OWNS A 2003 PONTIAC AZTEC. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WITH THE ENGINE IN OPERATION. THE FRONT DRIVER'S SIDE DOOR WAS COMPLETELY OPEN. SUDDENLY, THE UNOCCUPIED VEHICLE BEGAN TO ROLL INTO A NEARBY LAKE. THE CONTACT WAS STANDING BY THE OPENED DOOR AND SUSTAINED MODERATE INJURIES FROM BEING STRUCK BY THE DOOR AS THE VEHICLE GAINED SPEED. THE VEHICLE ROLLED INTO THE ... Read more
1 injured
Incident date: Apr 25, 2012
THIS IS A ONGOING PROBLEM WITH MY FOCUS. WHEN ACCELERATING FROM A STOP THE FOCUS'S AUTOMATIC DSG TRANSMISSION (IN D) WILL QUICKLY SHIFT TO A HIGHER GEAR IN AN EFFORT TO MINIMIZE FUEL CONSUMPTION. DURING A STOPPED TURN AT A INTERSECTION THIS LEADS TO A UNSAFE CONDITION WHERE COMMANDED ACCELERATION TAKES SEVERAL SECONDS TO HAPPEN. THE PROBLEM HAPPENS LIKE THIS: THE CAR ACCELERATES AT A STOP SIGN... Read more
Incident date: Jun 1, 2012
SUBMISSION FROM RE 2007 LEXUS LS460, HAS A DEFECT WHICH COULD CAUSE A CRASH OR COULD CAUSE INJURY OR DEATH *TGW THE CONSUMER STATED HIS LOCAL DEALER HAS TRIED UNSUCCESSFULLY TO CORRECT AN INTERMITTENT AND UNPREDICTABLE HESITATION ON ACCELERATION AND THEN A SUDDEN LURCHING FORWARD. RECENTLY, WHILE DRIVING 45 MPH, AS THE CONSUMER ACCELERATED, THE VEHICLE STALLED FOR SEVERAL SECONDS, THE TACHOMETER... Read more
Incident date: Jun 3, 2012
TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 40-50 MPH WHEN THE VEHICLE LOST ACCELERATION. THE VEHICLE THEN IDLED AND WOULD NOT ACCELERATE OVER 15 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS APPROXIMATELY 2,800 UPDATED 7/9/... Read more
Incident date: May 2, 2008
2004 MERCURY MONTEREY. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRANSMISSION *TGW THE CONSUMER STATED HE NOTICED THE TRANSMISSION WAS STARTING TO SLIP. IN MAY OF 2008 THE VEHICLE WOULD NOT GO FORWARD OR BACKWARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE TRANSMISSION WAS REPLACED AT A COST OF $ 1985.00. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE DEFECTIVE TRANSMISSIO... Read more
Incident date: Jun 1, 2012
2000 HONDA ACCORD. CONSUMER STATES P0740 CODE KEEPS COMING ON AND TRANSMISSION HESITATION *TGW
Incident date: Jun 1, 2012
2012 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO TRANSMISSION NOISE. *TGW THE CONSUMER ALSO STATED THE WIPER BLADES WERE REPLACED THREE TIMES. *JB
Incident date: May 21, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL TO REPROGRAM THE COMPUTER IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE PCM, TCM AND ABS ON MAY 21, 2012. THE CONTACT STATED THAT THE TRANSMISSION HAD CAUSED THE VEHICLE TO RUN ROUGHLY WITH A JERKING MOTION FOLLOWING THE REPAIRS. IN ADDITION, THE VEHICLE W... Read more
CHEVROLET
EXPRESS 3500
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jun 4, 2012
Incident date: May 4, 2012
TL* THE CONTACT OWNS A 2008 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE TRANSMISSION FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT SHUT OFF THE VEHICLE AND ONCE RESTARTED, THE TRANSMISSION FUNCTIONED NORMALLY HOWEVER, THE FAILURE RECURRED A FEW DAYS LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY INFORMED THE CONTACT THAT THE FAILURE CO... Read more
Incident date: Mar 24, 2012
TL* THE CONTACT OWNS A 2006 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE VIOLENTLY JERKED WHEN SHIFTING GEARS AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 7/12/12 *CN UPDATED 08/08... Read more
Incident date: Jan 10, 2012
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO... Read more
Crash
Incident date: Jul 1, 2008
MY TRANSMISSION FAILED AFTER ONLY 37,140 MILES. AFTER NEGOTIATION, HONDA REPLACED IT; WE SHARED THE COSTS. REMANUFACTURED TRANSMISSION NOW FAILED; I REGULARLY MAINTAIN IT. HONDA WANTS TO CHARGE $5000 TO REPLACE; HONDA SAID THEY WOULD PAY 60% OF PARTS; LABOR EXTRA. AAMCO REBUILDS FOR $2200 - $2800 TOTAL PARTS & LABOR. HONDA "OFFERED" TO SHARE COSTS. SEEMS EVEN MORE UNREASONABLE GIVEN SEEMING ... Read more
Incident date: May 1, 2012
2004 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEM *TGW THE CONSUMER STATED THERE WAS A DELAY IN THE TRANSMISSION WHEN HE ATTEMPTED TO PUT THE GEAR IN REVERSE. THERE WAS ALSO A HARD SHIFT WHEN THE VEHICLE WAS WARM AND ON SEVERAL OCCASIONS, IT WOULD SLAM INTO GEAR. *JB
Incident date: May 1, 2012
TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT HE COULD TURN OFF THE IGNITION EVEN IF THE VEHICLE WAS NOT SHIFTED INTO PARK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE VEHICLE WAS OPERATING UP TO STANDARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 2,000. UPDATED 6/7/12 *CN
Incident date: May 27, 2011
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM STOPS. THE CONTACT ALSO STATED THAT THERE WOULD BE A SLIGHT DELAY BEFORE THE VEHICLE JERKED INTO GEAR. THE DEALER STATED THE WERE NO GAS OR OIL LEAKS. THE DEALER STATED THAT THE VEHICLE NEEDED TO BE DRIVEN MORE TO OPERATE PROPERLY. THE CONTACT ALSO STATED HE SMELLED A BURNING ODOR WHEN THE... Read more
Incident date: May 1, 2012
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ENGINE, TRANSMISSION, DRIVE SHAFT AND ELECTRICAL SYSTEM PROBLEMS. *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK FORWARD, HESITATE AND WOULD NOT GO INTO GEAR FAST ENOUGH WHEN CHANGING LANES. THE RIGHT PASSENGER POWER WINDOW WAS SLOWER THAT THE DRIVER'S SIDE, THE DOOR LOCKS WOULD NOT OPEN PROPERLY. UPDATED 05/25/12
Incident date: May 13, 2012
MY TRANSMISSION IS SLIPPING AND SOUNDS LIKE A BEARING IS GOING OUT WHEN I RELEASE THE ACCELERATOR. *JS
Incident date: May 8, 2012
I TOOK MY 2010 FORD ESCAPE 4 CYLINDER AUTOMATIC TRANSMISSION 2WD VEHICLE IN DUE TO THE NHTSA RECALL NOTICE FOR THE TRANSMISSION. EVEN BEFORE I GOT THE RECALL NOTICE I NOTICED THAT 1 TIME OUT OF 10 WHEN I ENGAGED MY CAR FROM PARK TO DRIVE THAT THE CAR WOULD SHAKE VIOLENTLY ( LIKE, SOMEONE JUST HIT MY CAR WITH THEIR CAR ). IN ADDITION, OFTEN, I WOULD NOTICE THAT THE VEHICLE WOULD NOT SWITCH GEARS I... Read more
Incident date: May 6, 2012
TL* THE CONTACT OWNS A 2009 DODGE CALIBER. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BECAME HESITANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN REPLACED THE TRANSMISSION FLUID AND FILTER. THE FAILURE CONTINUED AFTER THE REPAIR. THE CONTACT ADDED TRANSMISSION FLUID TO... Read more
Incident date: Jan 12, 2011
TL* THE CONTACT OWNS A 2000 BUICK CENTURY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD SHIFT HARD AND CAUSE THE VEHICLE TO JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE PRESSURE CONTROL SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE ... Read more
Incident date: Dec 8, 2011
RECALL ON 2008 ELANTRA HYUNDAI. CONNECTOR COVER PROBLEM AFTER INSTALL- COLD WEATHER. AFTER STARTING, UNABLE TO SHIFT GEAR FROM PARK TO DRIVE UNTIL THE WEATHER WAS WARM. THE CONSUMER ALSO STATED THE VEHICLE SUDDENLY ACCELERATED BEFORE SHE WAS ABLE TO PUT THE GEAR IN PARK. THE CONSUMER CRASHED INTO A POLE.
Crash