Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 23, 2010
2003 O/D LIGHT BLINKING, SERVICE ENGINE LIGHT SOON LIGHT TURNED ON. TRANSMISSION PROBLEMS DETECTED. LOTS OF FORDS TRANSMISSIONS SEEM TO HAVE FLAWS NEED TO FORCE A RECALL.*CW
Incident date: Jan 14, 2010
DEVELOPED LEAK IN AUTOMATIC TRANSMISSION COOLER ON 2008 FORD ESCAPE. LED TO NO SHIFT IN TRAFFIC CONDITION.*CW
Incident date: Jan 27, 2010
2003 HONDA ODYSSEY NOTHING WRONG WITH THE CAR. DRIVING HOME ABOUT 40MPH, SLOWED TO ABOUT 20 TO CROSS A STREET THAT IS CROWNED. STARTED TO ACCELERATE, THE ENGINE JUST REVVED. COASTED TO THE SIDE ABOUT 100 YARDS AHEAD TO GET OFF THE STREET INTO A PARKING LOT. CAR STARTED WORKING AGAIN, PROCEEDED HOME. HAD TO STOP 2 OTHER TIMES TO GET BACK HOME. CHECKED THE WEB AND THERE ARE HUNDREDS OF OTHER CO... Read more
Incident date: Sep 30, 2009
TL*THE CONTACT OWNS A 2010 TOYOTA CAMRY. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE BEGAN TO SLIP OUT OF GEAR WITHOUT WARNING. IN ADDITION, THE VEHICLE LUNGED FORWARD. THE DRIVER WAS ABLE TO CONTINUE DRIVING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE ... Read more
Incident date: Jan 1, 2010
TL*THE CONTACT OWNS A 2003 HONDA ACCORD EX. WHILE TRAVELING AT SPEEDS OF 65 MPH THE VEHICLE SHOOK VIOLENTLY. HE ASSUMED HE WAS REAR-ENDED BUT THERE WAS NO FOLLOWING VEHICLE. HE CONTINUED AT 40 MPH AND NOTICED THAT THE ENGINE WAS IDLING VERY HIGH AND CONTINUED TO SHAKE EXCESSIVELY INTERMITTENTLY. THE DEALER ADVISED REPLACING THE TRANSMISSION AT HIS EXPENSE. THERE WERE NO RECALLS AND THE WARRANTY WA... Read more
Incident date: Jan 28, 2010
WE HAVE A 2008 TOYOTA 4RUNNER SPORT. WHEN GOING FROM REVERSE TO DRIVE THE VEHICLE DOES NOT ALWAYS GO INTO DRIVE. YOU PRESS THE GAS AND NOTHING HAPPENS. YOU THEN HAVE TO PUT THE VEHICLE BACK INTO NEUTRAL AND THEN INTO DRIVE TO BE ABLE TO MOVE THE VEHICLE. TOOK TO THE DEALER NUMEROUS TIMES AND THEY SAID IT WAS "NORMAL". THIS IS A MAJOR SAFETY ISSUE AS IF WE ARE BACKING UP ONTO A ROAD OR ANYWHERE BY ... Read more
Incident date: May 15, 2008
I HAVE A 2004 NISSAN MAXIMA AND THE TRANSMISSION JERKS VIOLENTLY BETWEEN 1ST AND 2ND GEAR. I HAVE READ HUNDREDS OR COMPLAINTS FROM PEOPLE EXPERIENCING THE SAME THING. THERE REALLY NEEDS TO BE A RECALL AND I'M CONFUSED AS TO WHY THIS HASN'T OCCURED ALREADY. I BOUGHT A NISSAN BECAUSE I BELIEVED IN THE PRODUCT. I BELIEVED IN THE HONESTY AND INTEGRITY OF NISSAN AS A BRAND AND HAVE ALWAYS RAVED ABOUT T... Read more
Incident date: Nov 1, 2007
I OWN A 2005 LEXUS RX330. I PURCHASED IT USED IN SEPTEMBER 2007. SHORTLY AFTER I PURCHASED IT, I HAD SEVERAL INSTANCES WHERE WHEN I PUSHED ON THE GAS PEDAL THERE WAS A FEELING OF A LOSS OF POWER - A HESITATION. I TOOK THE VEHICLE IN FOR WORK UNDER WORK IN FEBRUARY 2008, AND THE DEALER SAID IT WAS AN IMPROPER SHIFT IN THE TRANSMISSION AND IT WAS RECALIBRATED BY A TECHNICIAN. SINCE THAT TIME ... Read more
Incident date: Aug 27, 2005
I HAD MY NEW 2005 CAMRY INTO THE DEALERSHIP (LONGO TOYOTA, EL MONTE, CA) THREE TIMES IN THE FIRST MONTH AFTER I PURCHASED IT. I EXPLAINED THAT THERE WAS A MAJOR SURGE IN ACCELERATION WHILE BREAKING. I ALSO HAD PROBLEMS WITH MY CAR ?JUMPING? FORWARD WHILE AT A COMPLETE STOP, AND ANOTHER ISSUE WITH A LAG IN ACCELERATION. ALL THREE OF THESE ISSUES HAVE HAPPENED MORE TIMES THAN I CAN COUNT. THERE... Read more
Incident date: Aug 20, 2009
TL*THE CONTACT OWNS A 2007 HONDA ODYSSEY. WHILE STOPPED AT A RED LIGHT SHE ATTEMPTED TO MOVE OUT OF THE WAY TO ALLOW A POLICE VEHICLE TO PASS, THE ENGINE BEGAN TO IDLE ROUGHLY AND THE VEHICLE PROCEEDED TO ACCELERATE. SHE THEN ATTEMPTED TO DEPRESS THE BRAKE PEDAL VERY HARD BEFORE STOPPING THE VEHICLE. ON A SEPARATE OCCASION, WHILE EXITING THE HIGHWAY, SHE BEGAN DEPRESSING THE BRAKE TO MERGE OUT OF ... Read more
Incident date: Dec 18, 2009
2005 TOYOTA TUNDRA DOUBLE CAB SR5 TRANSMISSION MOUNT HAS 4 BOLTS AND A PLASTIC CENTERING PIECE 3 OF THE BOLTS HAD WORKED THEIR WAY OUT AND THE 4TH WAS HALF WAY OUT CENTERING PIECE WAS LOOSE AND FLOATING IN THE CROSSBEAM TIGHTENED THE ONE BOLT WENT TO BOB TYLER TOYOTA IN PENSACOLA, FL. ALL THAT WAS ASKED OF MEWAS DID I HAVE THE EXTENDED WARRANTY. I SAID NO I THOUGHT THE TUNDRA WAS COVERED FOR 10... Read more
TOYOTA
HIGHLANDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 28, 2010
Incident date: Nov 23, 2009
MY 2005 TOYOTA HIGHLANDER V6 4WD, WHICH I PURCHASED NEW, HAS BEEN EXPERIENCING A HESITATION/SHIFTING PROBLEM FOR NEARLY AS LONG AS I HAVE OWNED THE VEHICLE. WHILE THE PROBLEM DOES NOT ALWAYS OCCUR, IT IS QUITE PRONOUNCED WHEN IT DOES AND HAS RESULTED IN VERY DANGEROUS SITUATIONS. THE PROBLEM HAS BEEN BROUGHT TO THE DIRECT ATTENTION OF TOYOTA MOTOR SALES IN CALIFORNIA, AND THEIR RESPONSE HAS BEEN D... Read more
Incident date: Jan 28, 2010
OWNER OF A 2002 FORD EXPLORER XLT AND CONTINUALLY HAVE THE OVER DRIVE OFF LIGHT FLASHING ON THE DASHBOARD. ALSO THE TRANSMISSION SLIPS AND WHEN I TAKE IT IN TO DEALER THEY TELL ME THAT THEY CAN'T DO ANYTHING ABOUT THIS. I FEEL THAT THIS IS A REAL SAFETY ISSUE AND A NATIONAL RECALL IS IN ORDER. IF YOU SEARCH THE WEB YOU WILL FIND HUNDREDS IF NOT THOUSANDS OF THIS EXACT SAME CASE. PLEASE LOOK INTO T... Read more
Incident date: Dec 15, 2009
MY 2003 ACURA TL HAS ACCELERATOR PROBLEMS SIMILAR TO THE TOYOTA PROBLEM. TWO YEARS AGO IT STUCK TWICE AND THE VEHICLE REACHED SPEEDS UP TO 90 MPH BEFORE I COULD STOP IT BY PUTTING BOTH FEET ON THE BRAKE AND DOWNSHIFTING IT. I REALLY THOUGHT I WAS GOING TO DIE. I TOOK IT TO THE DEALERSHIP, THEY TESTED IT AND SAID IT WAS PROBABLY A BAD TRANSMISSION SO THEY REPLACED THE TRANSMISSION. THE CAR HAD ... Read more
Incident date: Feb 25, 2005
WE PURCHASED OUR LEXUS 2005 ES330 BRAND NEW. WE NOTICED THE HESITATION AND JERKING WHEN ACCELERATING IMMED AFTER BUYING THE CAR. IT WAS TAKEN BACK TO THE LEXUS DEALERSHIP FOR THE COMPLAINT TWO OR MORE TIMES. WHEN WE RECIEVED NORMAL SERVICES, I WOULD ASK ABOUT THE ACCELERATION AND I WAS TOLD THAT THERE WERE NOT ANY BULLETINS ISSUED FOR THE ISSUE IN WHICH I SPOKE OF. WE WERE TOLD THAT THE CAR W... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 27, 2010
Incident date: Jan 25, 2010
WHILE DRIVING OUR 2005 PATHFINDER ON THE HWY I NOTICED SMOKE ( A LOT)COMING FROM THE BACK OF THE VEHICLE. THE CAR WAS ALSO LOSING RPMS (LIKE THE TRANNY WAS SLIPPING) THE SHOP SAID THE RADIATOR LEAKED INTO THE TRANSMISSION AND FRIED THE TRANSMISSION ($7000).NISSAN HERE LOCALLY STATED THEY HAVE SEEN THIS PROBLEM BEFORE IN THE MODEL. THE ENGINE STOPPED SMOKING AFTER 20 MINUTES, HAD TO EVACUATE FOUR C... Read more
TOYOTA
HIGHLANDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 27, 2010
Incident date: May 15, 2007
CAR JERKS AS MOVING INTO THE WRONG GEAR. ALSO STUMBLES AS IF THE TRANSMISSION IS SLIPPING AND THEN JERKS INTO A GEAR LURCHING FORWARD. THE CAR ALSO SURGES AT TIMES WITHOUT WARNING. TOLD REPEATEDLY AT DEALER THEY CAN'T FIND ANYTHING WRONG.*CW
Incident date: Aug 15, 2009
I HAVE BROUGHT MY VEHICLE INTO SOUTHGATE LINCOLN MERCURY IN SOUTHGATE MI SEVERAL TIMES PRIOR TO THE TORQUE CONVERTER REPAIR. SINCE THE REPAIR I HAVE CONTINUED TO EXPERIENCE PROBLEMS WITH DRIVABILITY. GAS MILEAGE HAS REDUCED GREATLY (WAS AROUND 17-19) DOWN TO 13.8. THE VEHICLE DRIVES AT HIGH RPM'S AND I STILL EXPERIENCE WHERE THE RPM WILL KICK UP BRIEFLY THEN WILL GO BACK DOWN. MY COMPLAINT TO ... Read more
Incident date: Jan 20, 2010
FAULTY TRANSMISSION IN OUR 2003 ACURA 3.2 TL. WE PURCHASED THIS VEHICLE NEW. AT AROUND 80,000 MILES IT STARTED TO SHUDDER WHEN ACCELERATING BETWEEN 20 AND 30 MPH. WE DIDN'T THINK MUCH OF IT. WE NOW KNOW THAT IT WAS THE TRANSMISSION. ACURA EXTENDED THE WARRANTY FROM 50,000 MILES TO 100,000 FOR THIS REASON, BUT WE WERE NEVER NOTIFIED. NOW THE CAR HAS 112,000 MILES AND THIS WEEK THE TRANSMISSIO... Read more
Incident date: Jul 10, 2009
TL*THE CONTACT OWNS A 2003 TOYOTA RAV4. THE CONTACT STATED THAT THE COMPUTER MODULE FOR THE TRANSMISSION FAILED. WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE BEGAN SHAKING EXCESSIVELY. THERE WERE NO RELATED RECALLS. THE WARRANTY EXPIRED AT 80,000 MILES; ALTHOUGH, THE FAILURE AND CURRENT MILEAGE WAS 83,000 THE MANUFACTURER AGREED TO REPAIR THE VEHICLE.
Incident date: Jan 27, 2009
TL*THE CONTACT OWN A 2008 DODGE AVENGER. THE VEHICLE SPEED CONTROL WAS REPLACED PER THE RECALL AND HAS FAILED. THE GEAR SHIFT HAS ALSO FAILED AND WILL NOT SHIFT OUT OF THE PARK POSITION WHICH MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. THE CONTACT HAS EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE AND HER EXPENSE. THE FAILURE MILEAGE 68,000.
Incident date: Jan 10, 2010
I PUCHASED A 1994 MAZDA 626 2.0L AUTOMATIC TRANSMISSION, WHEN I PURCHASED THE CAR THEY HAD TOLD ME THAT THE TRANSMISSION HAD ALREADY BEEN REPLACED ONCE DUE TO FALURE. I DO NOT KNOW THE STORY OF HOW THE TRANSMISSION CAME TO FAIL ON THE PREVIOUS OWNER. NOW THAT I OWN IT THE CAR HAS STARTED TO SHIFT VERY HARD, AND RANDOMLY SHIFT DOWN FOR A SPLIT SECCOND AT CRUISING SPEEDS(NO CHANGE IN ACCELARATOR TR... Read more
Incident date: Sep 29, 2008
VEHICLE HOLDING GEAR AFTER ACCELERATION, DOWNSHIFTING WHEN BRAKE IS TOUCHED, ROUGH SHIFTING, GENERAL UNPREDICTABILITY OF TRANSMISSION PERFORMANCE. *CN
Incident date: Jan 5, 2010
MY BRAND NEW 2010 AUDI Q5 EXHIBITED TWO DANGEROUS TRANSMISSION RELATED PROBLEMS WITHIN THE FIRST COUPLE WEEKS OF OWNERSHIP IN JANUARY 2010. BOTH ISSUES WERE INTERMITTENT AND UNPREDICTABLE. FIRST, UPON SLOWING TO A STOP, JUST PRIOR TO COMPLETE STOP THE CAR WOULD SUDDENLY SURGE FORWARD ON ITS OWN WITH ALMOST ENOUGH FORCE TO OVERPOWER BREAKING IF YOU DIDN'T REACT QUICKLY BY APPLYING MORE BREAK PRES... Read more
Incident date: Jan 20, 2010
2000 RX 300 TRANSMISSION FAILURE AT 120K MILE *CN
Incident date: Jul 1, 2005
I HAD PURCHASED A BRAND NEW 2005 LEXUS ES330 IN 2005. THE CAR STARTED EXHIBITING TRANSMISSION HESITATION PROBLEMS ALMOST IMMEDIATELY. I BROUGHT IT TO THE LEXUS DEALER IN CERRITOS, CA MANY TIMES, AND ASKED THEM ABOUT THIS BEHAVIOR AS SOMETHING THEY SHOULD LOOK AT AND FIX. I WAS TOLD IT IS HOW THE COMPUTERS ARE IN THE CAR AND THEY REFUSE TO ACKNOWLEDGE THIS PROBLEM. THE CAR HESITATES TO PICK UP SPE... Read more
Incident date: Jan 23, 2010
THE PROBLEM THAT IS OCCURRING SOUNDS THE SAME AS THE OTHER COMPLAINTS. MY HONDA ACCORD 2003 V6 (133K) THAT I JUST BOUGHT A MONTH AGO WILL NOT SHIFT INTO THIRD GEAR WHAT IS HAPPENING IS THE RPM ON THE CAR GOES ALL THE WAY UP TO 5 OR 6 BUT THE CAR IS NOT MOVING ANYWHERE IT IS JUST STUCK LIKE AT 20MPH. WORRIED ABT THIS TRANMISSION FALIURE AND NOT USING IT. I GOT THIS CAR UNDER A BANK LOAN AND I DONT... Read more
Incident date: Sep 6, 2009
I OWN A 2004 VOLVO XC90 SUV. IN SEPTEMBER 2009 , DURING AN OUT OF TOWN TRIP, THE TRANSMISSION EMERGENCY INDICATOR LIGHT CAME ON READING "URGENT TRANSMISSION SERVICE REQUIRED". THE VOLVO WAS TAKEN TO A VOLVO DEALER IN MA. AND THE SOFTWARE WAS REPROGRAMMED AND THE VEHICLE CHECKED. THE LIGHT WENT OUT AND I DROVE HOME TO IN. ON JAN. 11, 2010, THE TRANSMISSION LIGHT CAME ON AGAIN AND MY VOLVO WAS T... Read more
Incident date: Jan 26, 2010
IN OUR 2001 TOYOTA RAV4 WE RECENTLY BEGAN EXPERIENCING DIFFICULTY TRANSITIONING BETWEEN GEARS. THE CAR JERKS AND TAKES A MOMENT TO SHIFT. WE TOOK IT INTO THE DEALERSHIP AND WERE TOLD THAT THE COMPUTER AND TRANSMISSION NEEDED TO BE REPLACE. UPON RESEARCHING THIS I HAVE FOUND HUNDREDS ON CASES OF THE SAME THING HAPPENING TO 2001-2003 RAV4 OWNERS. *CN
Incident date: Dec 15, 2009
2003 TOYOTA RAV4 AUTOMATIC TRANSMISSION JERKING, STOPPING AND GOING BY ITSELF. *CN
Incident date: Oct 19, 2009
WATER GETTING INTO PCM CAUSING TRANSMISSION TO STOP SHIFTING , ENGINE STALLING AND FAST IDLE. HAD FORD TSB 06-14-10 DONE BUT STILL HAVE SAME PROBLEM WHEN IT RAINS. I TRIED TO TELL FORD AND THEY JUST DON'T CARE. THIS A VERY SERIOUS PROBLEM THEY HAVE AND THEY ARE IGNORING IT ! I HAVE FOUR KIDS AND THIS VAN IS TOTALLY UNSAFE TO DRIVE I'VE HAD TO PULL OVER ON THE SIDE OF THE ROAD SEVERAL TIMES. I'VE H... Read more
Incident date: Jan 25, 2010
THIRD INCIDENT FOR THIS PROBLEM. WHILE DRIVING IN (D) THE TRANSMISSION WILL DISENGAGE AND THE VEHICLE ENGINE WILL REV UP (3RD & 2ND GEAR) SEEM TO WORK STILL. THIS HAS HAPPENED AT VARIOUS SPEEDS FROM 25 TO 55 MILE PER HOUR. ONLY ONE TIME HAS IT BEEN CLOSE TO AN ACCIDENT WHILE MAKING A LEFT HAND TURN WITH ON COMING TRAFFIC. THE DEALER HAS MADE INSPECTIONS OF THE TRANSMISSION ONCE, THE SECOND TIME TH... Read more
Incident date: Jan 13, 2010
SHIFTING HARD, REVERSE STARTED MISSING THEN FIRST GEAR MISSING. TOOK TO REPAIR SHOP WAS TOLD THAT THE TRANSMISSION IS UNFIXABLE. *CN
CHEVROLET
SILVERADO CLASSIC
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 26, 2010
Incident date: Jan 10, 2006
TRANSMISSION LINE LEAKING BADLY. *TR
Incident date: Jan 19, 2010
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 35 MPH THE TRANSMISSION STARTED TO SLIP. THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE BECAME DIFFICULT TO ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT IS FAMILIAR WITH NUMEROUS COMPLAINTS REGARDING THE TRANSMISSION FAILURE. THE CONTACT IS CONCERNED ABOUT THE SAFETY ... Read more
MITSUBISHI
OUTLANDER
(2003) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 26, 2010
Incident date: Jun 1, 2009
WHEN SLOWING DOWN AND THEN ACCELERATING AT ABOUT 35MPH, THE TRANSMISSION DOWNSHIFTS HARD, JERKING THE CAR FORWARD HARD AND CAUSING ONE OF THE REAR CV JOINTS TO POP. THE DEALER SAID THERE WASN'T ENOUGH OCCURRENCES OF IT HAPPENING TO WARRANT ANY INSPECTION OR REPAIR. THEY CALLED IN A MITSUBISHI REP AND HE CLAIMED TO NEVER FEEL OR HEAR THE PROBLEM EVEN THOUGH THE SERVICE TECH DID. *TR
Incident date: Jan 2, 2010
TL*THE CONTACT OWNS A 2009 FORD F150 WHICH WAS PURCHASED BRAND NEW IN 2009. WHILE DRIVING SPEEDS OVER 20 MPH, THE TRANSMISSION WOULD SHAKE VIOLENTLY WHILE SHIFTING GEARS. THE DEALER VERIFIED THAT THERE WAS AN ISSUE AND REPROGRAMMED A SENSOR TO CORRECT THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT AWARE OF ANY ISSUE THAT EXISTED IN THE VEHICLE. THE... Read more
Incident date: Jan 26, 2010
I HAVE A 2001 HONDA ODYSSEY. IN MAY/JUNE 2009I NOTICED THAT THERE WAS SOME FLUID LEAKING NEAR THE UNDERCARRIAGE -THIS WAS NOTICED RIGHT AFTER A DEALER SERVICING WHERE THEY CHANGED A LOT OF FLUIDS IN THE VEHICLE. I CALLED THE DEALER, HE TOOK A LOOK AND DETERMINED IT WAS A TRANSMISSION OIL LEAK. HE ESTIMATED THAT IT WOULD COST ME UP TO $4000 TO FIX THIS PROBLEM AND ADVISED ME TO KEEP THE FLUID TOPPE... Read more
Incident date: Feb 18, 2007
TL*THE CONTACT OWNS A 2005 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD COME OUT OF GEAR WHILE DRIVING APPROXIMATELY 35 MPH WHICH MADE IT DIFFICULT TO MOVE FORWARD. OCCASIONALLY, THE VEHICLE APPEARED TO BE IN THE NEUTRAL POSITION. OVER THE COURSE OF THE DAY THE VEHICLE WOULD GRADUALLY CORRECT ITSELF; ALTHOUGH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND STAY ON FOR A COUPLE DAYS. SHE TOOK... Read more
Incident date: Jan 3, 2007
TL*THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONSUMER STATED FROM TIME TO TIME, THE VEHICLE WOULD NOT ENGAGE IN REVERSE FOR 10-15 SECONDS. THE DEALER REPLACED THE TRANSMISSION OIL SUMP, COOLER BYPASS AND TORQUE CONVERTER. SINCE THEN, HE HAS HAD TO RETURN TO THE DEALER SEVERAL TIMES FOR THE SAME PROBLEM. THE DEALER THEN STATED THEY COULD NOT FIND A PROBLEM WITH THE TRANSMISSION. THE FAILURE MI... Read more
Incident date: Jan 15, 2010
THIS SAFETY COMPLAINT IS ABOUT THE TRANSMISSION FAILURE OF MY 2002 HONDA ACCORD EX 3.0 V6 THE CURRENT MILEAGE IS ABOUT 90K. RECENTLY I FELT THE TRANSMISSION HAD DIFFICULTY IN SHIFTING GEARS WHEN ACCELERATING FROM A FULL STOP. ON JANUARY 15, 2010, MY WIFE DROVE THE CAR ENTERING INTO A HIGHWAY AND FOUND IT VERY HARD TO SPEED UP AND THE CAR BEHIND HER HAD TO BRAKE TO AVOID A CRASH. THEN THE CHECK EN... Read more
Incident date: Dec 15, 2009
I HAVE A 2007 FORD FREESTAR VAN. ON OR ABOUT 12/15TH I WAS DRIVING TO CLASS AT CALDWELL COMMUNITY COLLEGE IN LENOIR, NORTH CAROLINA DURING RUSH HOUR. I WAS IN THE FAR LEFT LANE AND ALL OF A SUDDEN THE VAN LOST POWER HOWEVER THE LIGHTS WORKED AND I WAS NOT ABLE TO GET OVER IN THE RIGHT LANE TO PULL INTO A PARKING LOT. AFTER PUTTING THE VAN IN PARK I TRIED TO THEN USE THE GAS PEDAL AND NOTHING HA... Read more
Incident date: Jan 10, 2010
2006 FORD FREESTAR APPROXIMATELY 81,000 MILES/ BEFORE THE INCIDENT: I DROVE ABOUT 30 MILES ON THE HIGHWAY AND WAS DRIVING ON A SIDE ROAD GOING ABOUT 25 MPH UP A STEEP HILL. AS I WAS DRIVING THE TRANSMISSION DROPPED OUT OF DRIVE. I DIDN'T HAVE REVERSE ONLY PARK. HAD TO PUSH THE VAN INTO A DRIVEWAY. I HAD IT TOWED TO THE LOCAL FORD DEALER AND WAS TOLD THAT THE "FRONT PUMP HAS NO PRESSURE AT ... Read more
Incident date: Nov 10, 2009
TL*THE CONTACT OWNS A 2010 TOYOTA TUNDRA WHICH WAS PURCHASED IN 2009. WHILE DRIVING AT VARIOUS SPEEDS, AS LOW AS 10 MPH, THE VEHICLE WOULD ACT AS IF IT WERE IN NEUTRAL AND ATTEMPTED TO ACCELERATE. THE VEHICLE WOULD COME TO A COMPLETE STOP ON ITS ON AND THEN PROCEED TO MOVE FORWARD, THROWING HER VIOLENTLY BACK INTO HER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURES COULD NOT BE DUPLIC... Read more
Incident date: Jan 25, 2010
TRANSMISSION FAILED WITHOUT ANY WARNING SIGNS, VEHICLE WOULD NOT MOVE IN FORWARD OR REVERSE. THIS HAPPENED IN THE MIDDLE OF THE ROAD WITH MY WIFE AND FIVE KIDS ON BOARD. *TR
Incident date: Jan 16, 2010
TRANSMISSION REPLACED ON 12/28/2006 UNDER WARRANTY FOR SLIPPING AT 57,748 ORIGINAL MILES. NOW AT 92,000 MILES THIS REPLACED TRANSMISSION IS SLIPPING AGAIN AND ON THREE OCCASION IT SEEMED TO BE DISENGAGED WHILE DRIVING ON THE FREEWAY, I MEAN I PUSH THE GAS BUT THE CAR DOES NOT ACCELERATE, THE SPEED IS REDUCED MOMENTARILY AND THEN PICKED UP AND AT OTHER TIMES I PULLED OVER, TURNED THE CAR OFF AND GO... Read more
LAND ROVER
FREELANDER
(2002) — POWER TRAIN:AUTOMATIC TRANSMISSION
Jan 26, 2010
Incident date: Jan 5, 2010
I BOUGHT A 2002 LAND ROVER FREELANDER HSE WITH 92,000MI, ABOUT 6 MONTHS AGO, FEW MONTHS AFTER THIS THE CHECK ENGINE LIGHT STARTED FLASHING, SO I TOOK IT TO THE REPAIR SHOP, IT TURNED OUT TO BE THE THERMOSTAT AND SOME RELATED PARTS, I ENDED UP PAYING 600 DOLLARS. THEN A WEEK AFTER THAT MY TRANSMISSION FELT WEIRD AND SHOWED A CODE IN F-4 IN THE DASHBOARD SO I TOOK IT TO THE REPAIR SHOP AND IT TURN... Read more
Incident date: Dec 30, 2009
THE ACCELERATOR STUCK AND THE ENGINE KEPT REVVING AT A HIGH SPEED. WHEN THE BRAKES WERE PRESSED IT BARELY SLOWED DOWN. WAS ABLE TO STOP THE CAR AT A FAST FOOD ESTABLISHMENT. IT CONTINUED TO REV WHEN THE GEAR WAS PLACED IN "PARK." THE CAR WAS TURNED OFF AND THEN RESTARTED, AND THE ENGINE WAS STILL REVVING AT A HIGH SPEED. A TOW TRUCK TOOK IT TO THE HONDA PLACE AND THEY COULD FIND NOTHING WRONG.... Read more
Incident date: Jan 26, 2010
I JUST PURCHASED (1/23/2010) A USED 2006 FORD TAURUS SE, 3.0L VEHICLE WITH 62,800 MILES. AT THE TIME OF PURCHASE THE CRUISE CONTROL DID NOT WORK (WOULD NOT ENGAGE) AND I WAS TOLD BY THE DEALER (PHILLIPSBURG/STATELINE HYUNDAI) THEY WOULD HAVE ME RETURN TO REPAIR IT AS SOON AS THE PARTS ARRIVED. AT APPROXIMATELY 6:00 PM ON 1/26/2010), I WAS DRIVING THE VEHICLE AT 35 MPH ON AIRPORT ROAD/SOUTH WHE... Read more
Incident date: Jan 18, 2010
MY 2004 VOLVO XC90 T6 WITH 75000 MILES ON IT THAT I BOUGHT BRAND NEW, OUT OF THE BLUE WITH NO WARNING HAD TOTAL TRANSMISSION FAILURE ON THE TRI-STATE TOLLWAY. HAD REGULAR SERVICING AND MAINTENANCE PERFORMED NEVER HAD LOSS OF FLUIDS OR ANY SIGNS OR WARNING LIGHTS. ESTIMATED OVER $6000 TO REPAIR. I CAN'T BELIEVE THIS. *TR