Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 31, 2010
SPORT MODE LIGHT FLASHES THEN TRANSMISSION DOES NOT ENGAGE IN GEARS. IT STARTS TO MAKE A WHINING SOUND ,CAR MOVES SLOWLY WHEN GAS IS PRESSED. HAPPENS MORE WHEN WEATHER IS HOT. POSSIBLE PROBLEM: TRANSMISSION CONTROL UNIT (TCU). *TR
Incident date: Dec 14, 2009
I OWN A 2003 TOYOTA RAV 4, APPROX. TWO MONTHS AGO THE TRANSMISSION WENT OUT ON IT. AS I HAVE LEARNED THIS IS A COMMON PROBLEM WITH 2001-2004 TOYOTA RAV 4'S. IT SEEMS MANY OF THE ABOVE NOTED YEAR RAV'S HAVE A FAULTY ECU IN THEM, THIS ECU TELLS THE TRANSMISSION TO DO THE WRONG THING, THEREFORE CAUSING THE TRANSMISSION TO FAIL. I HAVE BEEN QUOTED A PRICE TO REPAIR MY RAV4 IT WILL COST ME WELL OVER $5... Read more
Incident date: Nov 9, 2009
MY 2010 TOYOTA PRIUS SEEMS TO HAVE BRIEF PERIODS OF ACCELERATION WHEN I TAKE MY FOOT OFF THE ACCELERATOR AND AM JUST PUTTING IT ON THE BRAKE. I HAVE TO BRAKE HARD TO KEEP IT FROM LURCHING FORWARD. *TR
Incident date: Mar 14, 2008
WE'VE PURCHASED A 2008 LEXUS 460 ON JAN 2008, WITHIN FEW MONTHS WE STARTED NOTICING A JERKING REACTION OF THE ENGINE WHILE THE CAR WAS STOPPED OR IDLING IN GEAR MOST OF THE TIME. OVER TIME WE'VE TAKEN THE CAR TO THE DEALER (AT LEAST 4 TIMES) WITH NO SUBSTANTIAL IMPROVEMENTS, THEY'VE UPGRADED THE TRANSMISSION SOFTWARE CHECKED IT OUT AND COULD NOT COME UP WITH A FIX.THE LAST WAS IN NOVEMBER 09 AND ... Read more
Incident date: Feb 3, 2002
TRANSMISSION FAILURE AT 108,000 MILES. FROM WHAT I AM READING, THERE ARE A LOT OF TRANSMISSION FAILURES ON THE 2002 SEQUOIA AROUND THIS MILEAGE. IS THIS ACCEPTABLE? *TR
Incident date: Dec 15, 2009
SUDDEN ACCELERATION LOSS OF BRAKING WHILE DRIVING OVER BUMPY ROAD AT SLOW SPEED. THIS HAS HAPPENED SEVERAL TIMES. NO ACCIDENT RESULTED. HAVING READ REPORTS OF THIS IN THE NEWS, I WANTED TO REPORT IT AS WELL. *TR
Incident date: Feb 1, 2010
PURCHASED 2002 TOYOTA RAV4 NEW FROM TOYOTA DEALER IN OCTOBER 2001. EXPERIENCED HARD SHIFTING SEVERAL YEARS AGO WHEN TRAVELING UPHILL AND A HIGHWAY SPEEDS. TOLD THAT THE CAR WAS SHIFTING FINE. NOW THE ENGINE CONTROL MODULE NEEDS TO BE REPLACED AND POSSIBLY THE COMPLETE TRANSMISSION. TOYOTA ISSUED A TSB IN 2008 BUT I WAS NEVER INFORMED. THIS IS A VERY DANGEROUS SITUATION SINCE THE CAR CAN STOP AT A... Read more
Incident date: Jan 30, 2010
TRANSMISSION FLUID LEAK, MAKING TRANSMISSION FLUID LEAK. CAUSING LITTLE TO NO FLUID. I WAS TOLD THIS WAS THE 4TH OR 5TH VEHICLE, IN THE PAST MONTH. THAT THE DEALERSHIP HAS SEEN WITH THE SAME PROBLEM. *TR
Incident date: Jul 31, 2007
TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY AN UNINTENDED INCREASE IN ACCELERATION. THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE GEAR SHIFT FAILED TO OPERATE IN THE "NEUTRAL" POSITION. IN ADDITION, THE ENTIRE GEAR IND... Read more
Incident date: Sep 3, 2009
TL*THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THE TRANSMISSION, SPEED ODOMETER AND ANTILOCK BRAKE IS FAULTY. CONTACT STATED SHE HAD TO REPLACE THE ROTOR, PADS FOUR TIMES AND THE TRANSMISSION IS JERKING. THE VEHICLE WAS TAKEN TO THE DEALER AND CONTACT THE WAS TOLD SHE HAS TO PAY THE EXPENSES FOR THESE REPAIRS. THERE ARE NO RECALLS OR WARRANTIES ON THE VEHICLE. THE VIN NUMBER IS U... Read more
Incident date: Feb 3, 2010
I WAS DRIVING 2010 PRIUS TYPE III ON DOWNHILL. BECAUSE IT WAS DOWNHILL, I RELEASED GAS AND PREPARED TO PUSH BRAKE. THE ROAD WAS SLIGHTLY TURNED TO RIGHT SIDE AND THE SURFACE WAS A LITTLE BUMPY. WHEN THE CAR PASSED THE BUMPY SURFACE, IT SUDDENLY ACCELERATED EVEN THOUGH I DID NOT PUSH GAS. AS THE RESULT, I PUSHED THE BRAKE AND FORTUNATELY THE CAR STOPPED. HOWEVER, I DEFINITELY FELT THE CAR WAS ACCEL... Read more
Incident date: Dec 20, 2009
I WAS DRIVING DOWN THE ROAD ABOUT TO GET ON THE FREEWAY AND "POWER STEERING" SHOWED UP ON MY CARS MESSAGE CENTER. IF, WHILE DRIVING, I PUT THE CAR IN NEUTRAL, TURN IT OFF AND BACK ON, THE POWER STEERING WORKS AGAIN, BUT ONLY FOR A FEW SECONDS, USUALLY LONG ENOUGH TO DO A TURN. THERE HAVE BEEN NUMEROUS TIMES THAT I HAVE ALMOST HIT ANOTHER CAR BECAUSE I LOST MY POWER STEERING RIGHT BEFORE A TURN. *T... Read more
Incident date: Aug 10, 2006
WE OWN A 2006 TOYOTA 4RUNNER - DURING THE FIRST YEAR WE TOOK IT IN THREE TIMES AND TOLD THEM THAT WHEN WE ARE AT A STOP THE SUV WOULD SHIFT FWD WHILE STILL APPLYING THE BRAKE. WE TOOK IT BACK AGAIN THE 2ND YEAR, STILL WITH THE SAME COMPLAINT. EACH TIME THEY HAD NO ANSWER AS TO WHAT THE PROBLEM WAS CAUSE THEY COULD NEVER GET THE PROBLEM TO REPEAT. TO DATE THE SUV STILL DOES IT AND WOULD SAY AT LEAS... Read more
Incident date: Feb 2, 2010
2005 SUBARU FORESTER AUTOMATIC TRANSMISSION THE CAR LURCHES UPON STARTING OUT ESPECIALLY IN THE MORNING. YOU PRESS ON THE ACCELERATOR--CAR DOES NOT MOVE, THEN SUDDENLY LURCHES AS THE TRANSMISSION SLAMS INTO GEAR, SO THERE IS LITTLE CONTROL ON THE PART OF THE DRIVER--YOU DO NOT KNOW WHEN THE CAR WILL MOVE AND/OR HOW.. WHEN TAKE FOOT OFF ACCELERATOR CAR LURCHES FORWARD AGAIN--WITH NO DRIVER CONT... Read more
Incident date: May 8, 2009
I WAS DRIVING ABOUT 60MPH AND SLOWED DOWN TO MAKE A LEFT HAND TURN. UPON COMPLETING MY LEFT HAND TURN I STARTED TO TRY TO ACCELERATE BUT THE VAN DIDN'T GO ANY WERE. I IMMEDIATELY PULLED OFF THE SIDE OF THE ROAD AND REALIZED THAT I HAD NO TRANSMISSION. I TRIED ALL THE GEARS AND COULD NOT GO ANY WERE. I HAD THE VAN TOWED TO MY HOUSE ONLY TO CALL A DEALER AND FIND OUT THAT MY TRANSMISSION WAS GOING T... Read more
Incident date: Dec 24, 2009
SEVERAL NEAR MISS INCIDENTS DUE TO NO ACCELERATION ON SLIPPERY SURFACES - WHEELS DO NOT EVEN SPIN TO NO TRACTION IS EVEN POSSIBLE. THIS IS ESPECIALLY SO WHEN PULLING INTO TRAFFIC ON SNOWY DAYS. SIMPLY UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. TOYOTA DEALER TELLS ME "THIS IS NORMAL." I AM 63 AND OF ALL THE VEHICLES I HAVE OWNED, THIS PRIUS IS THE ONLY ONE WITH THIS PROBLEM. I COULD BE D... Read more
Incident date: Jan 10, 2010
THE TRANSMISSION POSES SAFETY PROBLEMS BECAUSE IT IS VERY UNEVEN AND UNPREDICTABLE, SHIFTING WHEN YOU DON'T EXPECT SHIFTING, AT LOWER AND HIGHER SPEEDS AND IN CRUISE CONTROL. *TR
Incident date: Feb 3, 2010
WAS DRIVING MY 2002 AVALON TO WORK THIS MORNING AND IT STARTED HAVING THE ACCELERATION ISSUES. I DIDN'T EVEN HAVE TO STEP ON THE GAS AFTER STOPPING AT A STOP SIGN AND GOT TO 40 MPH NO PROBLEM. WHEN I FINALLY GOT TO WORK AND PUT IT IN PARK THE ENGINE REVVED THE GAS PEDAL WAS NOT STUCK UNDER THE FLOOR MAT. DEFINITELY SEEMS ELECTRONIC TO ME. NOW TOYOTA IS CHARGING $95 JUST TO DIAGNOSE ISSUE AS IT IS... Read more
Incident date: Jan 8, 2010
2004 TOYOTA SIENNA XLE . WHEN ACCELERATING THE VAN HESITATES. HAVE TO PRESS THE ACCELERATOR HARDER TO FORCE A HARD DOWNSHIFT. THIS IS VERY DANGEROUS WHEN A PREDICTABLE ACCELERATION IS NEEDED SPECIALLY MERGING HIGHWAY. *TR
Incident date: Feb 2, 2010
TRANSMISSION FAILED SUDDENLY ON A 2002 FORD EXPLORER. I HAVE READ MANY OTHER PEOPLE WITH THESE ISSUES. OUR EXPLORER ONLY HAS 108,000 MILES AND I HAVE NEVER OWNED A VEHICLE THAT NEEDED A TRANSMISSION WITH THAT LOW OF MILEAGE. I WAS DRIVING DOWN AN INTERSTATE WHEN A BUNCH OF LIGHTS CAME ON SUCH AS THE OVERDRIVE LIGHT BLINKING FOLLOWED BY THE "CHECK TRANSMISSION" LIGHT AND SERVICE LIGHT. MY TRUCK S... Read more
Incident date: Feb 3, 2010
THE 2004 NISSAN MAXIMA HAS A SERIOUS AND LIFE THREATENING TRANSMISSION DEFECT. THE VEHICLE IS UNABLE TO ACCELERATE AROUND 30MPH AS THE TACHOMETER RACES OVER 2000 RPM AND THE CAR ALSO HAS A VIOLENT JERKING MOTION WHEN GOING INTO REVERSE. *TR
Incident date: Feb 3, 2010
I HAVE BEEN READING ALL THE COMMENTS ON THIS CAR AND I'VE HAD EVERY ONE OF THEM...I HAVE A 2007 SUZUKI FORZENA AND MY CAR PROBLEMS STARTED AT ABOUT 25,000 MILES. I HAVE TAKEN IT IN SOOO MANY TIMES WITH NO RESOLVE. THE CHECK ENGINE LIGHT AND TIRE PRESSURE LIGHT STILL COMES ON EVERY OTHER DAY. I'VE HAD ISSUES WHEN I'M DRIVING ON THE HIGHWAY AT 60 MPH AND THE CAR WOULD JUST DECELERATE DOWN TO 35 MPH ... Read more
Incident date: Jan 30, 2010
THERE IS A SYSTEMIC FAILURE OF THE TORQUE CONVERTER IN THE TRANSMISSION OF THE 2003 HONDA ACCORD MODELS. ONE GOOGLE SEARCH CAN PROVE WHAT AN EPIDEMIC IT IS AS OWNERS ACROSS THE NATION HAVE COMPLAINED ON SITES SUCH AS WWW.CARCOMPLAINTS.COM WHILE DRIVING AND WITH NO WARNING LIGHT ON, THE VEHICLE WILL REDLINE ON THE RPM'S WITHOUT GOING INTO GEAR. THE AUTOMATIC TRANSMISSION JUST FAILS THUS MAKING T... Read more
CHRYSLER
SEBRING CONVERTIBLE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 2, 2010
Incident date: Nov 4, 2005
'ALL COMPUTER ELECTRICAL SYSTEMS PERIODICALLY, SPORADICALLY SHUT DOWN COMPLETELY: ELECTRICAL CIRCUIT FAILURE 'I AM TRAPPED, LOCKED IN MY CAR WITH NO SAFETY, DASH, WINDOW OR TEMPERATURE CONTROLS 'AT NIGHT, MY HEADLIGHTS FLICKER THEN GO OUT 'STEERING/UPPER CONTROL ARM APPEARS TO BE CRACKED 'TRANSMISSION DOESN'T SHIFT, IT SLAMS INTO GEAR AT TEN MILES PER HOUR OR 50 MILES P/H 'SOMETHING IN THE UN... Read more
Incident date: Feb 1, 2010
SINCE PURCHASE OF 2000 (NEW) DODGE DURANGO 5.9L 4 WHEEL DRIVE, THE TRANSMISSION HAS BEEN SERVICED SEVERAL TIMES AT GREAT AMOUNTS OF COST. I RARELY USE 4 WHEEL DRIVE AND TAKE CARE OF EACH REQUIRED SERVICE. ON THE INTERNET I NOTICE SEVERAL SIMILAR/SAME COMPLAINTS. THE 4 WHEEL DRIVE LIGHT STUCK ON AND THE TRANSMISSION IS STUCK IN 4 WHEEL WITH NO INDICATION OF GOING INTO 2 WHEEL/NEUTRAL OR OTHER WI... Read more
Incident date: Jan 27, 2010
MY 2001 HONDA ACCORD TRANSMISSION BROKE DOWN AT 150,000 MILES. CHECK ON INTERNET, THIS WAS AN ONGOING COMPLAINT FROM HONDA ACCORD OWNERS, SOME OF THEM BREAKDOWN EVEN AT LESS THAN 70,000 MILES ONLY. THIS IS NOT A REGULAR MECHANICAL REPAIR, THIS IS A DEFECT IN THE TRANSMISSION. *TR
Incident date: Jan 30, 2010
VEHICLE "SLIPS" OUT OF GEAR WHEN DRIVING LEAVING THE TRANSMISSION TO REV IN NEUTRAL. GEAR SELECTOR NEVER MOVES. THIS "SLIPPING" HAPPENS AT A VARIETY OF SPEEDS, BUT PARTICULARLY WHEN THE AUTOMATIC TRANSMISSION IS IN PASSING GEAR OR DOWNSHIFTING TO GO UP HILLS. SOMETIMES ALL IT TAKES TO GET THE VEHICLE BACK IN GEAR IS MOVING THE GEAR SELECTOR TO NEUTRAL WHILE COASTING AND THEN MOVING IT BACK INTO DR... Read more
Incident date: Feb 2, 2010
I PURCHASED A LEXUS RX300 IN OCTOBER 2009. THE CAR HAS BEEN MAINTAINED AND PROPER FLUIDS CHECKED OR REPLACED. ON FEBRUARY OF 2010 THE TRANSMISSION WENT OUT. NO WARNING LIGHTS INDICATING THAT THERE WAS AN ISSUE WITH ENGINE OR TRANSMISSION. NOW I AM TOLD THAT IT WILL COST APPROXIMATELY 4400K TO REPLACE. AS I RESEARCH I COME TO FIND OUT THAT I HAVE PURCHASED A TOP OF LINE VEHICLE WITH A MID C... Read more
Incident date: Jan 21, 2010
WHILE DRIVING ON THE INTERSTATE, I NOTICED A SEVERE JERK IN THE BACK END OF MY 2002 FORD EXPLORER. ONCE I SLOWED DOWN, THE O/D INDICATOR STARTED BLINKING AND THE VEHICLE WOULDN'T SHIFT FROM 4TH BACK INTO OVER DRIVE. I HAVE RECEIVED NOTIFICATION FROM MY MECHANIC THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. I NOTICED THAT THERE ARE OVER 800 SUCH COMPLAINTS OF THIS PARTICULAR PROBLEM ON A TROUBLE... Read more
Incident date: Jan 2, 2010
THE TRANSMISSION ON MY 2003 ODYSSEY JUST FAILED AT 83,000 MILES. 2ND AND 3RD GEARS, MAINLY OVER 25 MILES PER HOURS, DO NOT WORK PREDICTABLY. WHEN ONE WOULD NORMALLY EXPECT IT TO GO TO THIRD GEAR, IT SLIPS. THE CAR JUST STARTED THIS TODAY. FROM WHAT I HAVE READ, THE DEALERSHIP WILL CHARGE THOUSANDS OF DOLLARS TO REPLACE IT. I AM DROPPING IT OFF TONIGHT OR EARLY TOMORROW MORNING. I HOPE IT IS ONLY A... Read more
Incident date: Nov 20, 2009
THE VEHICLE JAMS INTO 1ST GEAR WHEN COMING TO A STOP. OCCURS JUST ABOUT EVERY TIME THE VEHICLE IS STOPPED AFTER HIGH SPEEDS. THE VEHICLE'S MECHETRONIC MODULE, TRANSMISSION COMPUTER, WAS REPLACED AT OVER 3,000 DOLLARS. *TR
Incident date: Jan 23, 2010
1. MANUFACTURER REMEDY TO NHTSA CAMPAIGN # 04V17600 DOES NOT CORRECT HEAT BUILD UP/ GEAR FAILURE IN 2002-2004 HONDA ODYSSEY AUTOMATIC TRANSMISSIONS. IT ONLY DELAYS THE FAILURE. 2. COOLER RETURN LINE REVISION WAS PERFORMED ON MY VEHICLE AT 17,847 MILES. DESPITE THE MANUFACTURER DESIGN REVISION THE GEARS FAILED THIS LAST WEEK (CODE P730 - GEAR RATIO ERROR) AT 44,500 MILES. I WAS FORTUNATE. IT ONLY ... Read more
Incident date: Jan 10, 2009
TRANSMISSION SHIFT ERRATICALLY CAUSING THE CAR TO BUCK. 2002 TOYOTA RAV4. *TR
FORD
EXPLORER SPORT
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 1, 2010
Incident date: Jan 10, 2010
1. I HAVE HAD MY VEHICLE FOR ALMOST TWO YEARS AND I HAVE NEVER ABUSED IT BECAUSE IT WOULD COME OUT OF MY POCKET. I GET IT SERVICED REGULARLY. 2.THE FAILURE IS A TRANSMISSION SLIP FROM 2ND TO 3RD GEAR WHERE IS SEEMS TO SLIP INTO NEUTRAL AND CAUSE MY RPMS TO SHOOT WAY UP. HAPPENS EVERYTIME I DRIVE MY VEHICLE, AND JUST RECENTLY MY O/D OFF LIGHT STARTED FLASHING EVERYTIME THE VEHICLE IS TURNED ON. 3... Read more
Incident date: Apr 10, 2009
2000 FORD EXPLORER 4.0 V6 SOHC WITH LESS THAN 120,000MILES- 5 SPEED OVERDRIVE TRANSMISSION IS GOING INTO FAILURE. SLIPS CONSISTENTLY WHEN SHIFTING BETWEEN SECOND AND THIRD GEAR, RPMS HAVE TO RAISE WELL ABOVE THE NECESSARY LEVEL TO ACTUATE THE SHIFTING MECHANISM, WHETHER IT MAY BE VALVES OR THE BANDS. *TR
Incident date: Jan 30, 2010
MY 2004 LEXUS ES 330 SEDAN HAS A TRANSMISSION SHIFTING PROBLEM THAT I HAVE DESCRIBED TO THE DEALER AS "SLIPPING". WHEN THE TRANSMISSION IS UNDER LOAD (GOING UP A HILL) AND YOU ACCELERATE OR DECELERATE YOU FEEL AND HEAR A DEFINITE ABRUPT SHIFT IN THE VEHICLE. I HAVE HAD THIS CAR TO TWO SEPARATE DEALERS OVER THE PAST 12 MONTHS AND HAVE BEEN TOLD THAT THIS BEHAVIOR IS "TYPICAL". *TR
Incident date: Jan 25, 2010
THE CAR IS AN AUTOMATIC AND GETS STUCK IN 5TH GEAR. THIS HAPPENS AT START-UP, OR WHILE DRIVING. WHEN THE VEHICLE SLIPS INTO 5TH ON THE OPEN ROAD, IT IS OBVIOUSLY SLUGGISH AND MUCH SLOWER THAN THE FLOW OF TRAFFIC, MAKING AN ACCIDENT LIKELY. *TR
Incident date: Jan 29, 2010
PURCHASED NEW IN 06/2007, 2008 FORD ESCAPE. TRANSMISSION COOLING SYSTEM LEAKING DUE TO RUST. DISCOVERED AT 40,000. THIS WAS DUE TO DEFECT IN COOLING SYSTEM, NOT WEAR AND TEAR AS EXPLAINED BY FORD SERVICE MANAGER. WARRANTY EXPIRED AT 36,000. COST FOR REPAIR $800. PROBLEM MAY HAVE OCCURRED DURING WARRANTY PERIOD, BUT NOT DISCOVERED UNTIL 40,000. FEEL THIS SHOULD BE COVERED, INITIAL SERVICE BULL... Read more
VOLKSWAGEN
PASSAT
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 1, 2010
Incident date: Oct 13, 2008
TL*THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH ON NORMAL ROAD CONDITIONS; PROCEEDING FROM A TRAFFIC SIGNAL WITH PRESSURE APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER. THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TES... Read more
Incident date: Apr 15, 2009
THE GAS PEDAL ON OUR 2003 TOYOTA AVALON BEGAN STICKING WHEN CAR WAS 5 YEARS OLD. IT WAS MOST NOTICEABLE WHEN THE CAR WAS STOPPED AND WE WANTED TO BEGIN MOVING. IT BECAME HARD TO DEPRESS UNTIL A GOOD BIT OF PRESSURE, AND THEN THE CAR WOULD LURCH FORWARD OR BACKWARD VERY QUICKLY. WE TRIED LUBRICATING THE PEDAL MECHANISM BUT THAT DIDN'T WORK. THE DEALER SAID THEY FIXED IT AT OUR 100,000 MILE CHECK BU... Read more
Incident date: Jan 27, 2010
VEHICLE: 2003 HONDA ODYSSEY WITH 84,000 MILES. WIFE WAS DRIVING OUR VAN HOME FROM THE GYM AND UPON RETURNING HOME REPORTED TO ME THAT THE TRANSMISSION WAS SLIPPING AS IT SHIFTED FROM 2ND TO 3RD GEAR. I DROVE THE VEHICLE TO THE HONDA REPAIR SHOP ABOUT 5 MILES AWAY AND OBSERVED THE SAME THING. THEY WENT AND "DIAGNOSED" THE PROBLEM AND REPORTED TO ME THAT THE TRANSMISSION NEEDED REPLACED. IN FACT, T... Read more
Incident date: Jul 23, 2007
TRANSMISSION FAILURE TWICE AND FUEL PUMP REPLACED AND STILL LEAKING IN OUR VOLVO XC90 2004 T6 TRUCK. VOLVO REPLACED THE TRANSMISSION TWICE, BUT WE STILL HAD REPAIR COSTS BOTH TIMES. FUEL PUMP REPLACED AND STILL LEAKING CAUSING LARGE AMOUNTS OF GAS FUMES IN VEHICLE. TAKING INTO VOLVO TO FIX FUEL PUMP AGAIN TODAY THAT IS COVERED UNDER THE RECALL BUT JUST GOT IT BACK FROM 2ND TRANSMISSION REPAIR WHER... Read more
Incident date: Feb 1, 2010
2002 FORD EXPLORER - O/D LIGHT COMES ON AND CHECK TRANSMISSION LIGHT. DEALER INDICATES NEW TRANSMISSION NEEDED. CHECK INTERNET SITES, SEVERAL SITES WITH NUMEROUS COMPLAINTS OF TRANSMISSION REPLACEMENT. *TR
Incident date: Nov 14, 2009
PARK - IGNITION INTERLOCK IS DEFECTIVE AND ALLOWS THE KEY TO BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THIS POTENTIALLY ALLOWS THE VEHICLE TO ROLL AWAY AND CAUSE DAMAGE OR INJURY. *TR
Incident date: Jan 29, 2010
I PURCHASED THE 2008 DODGE AVENGER LAST YEAR AND I'VE NOTICED NOT EVEN ONCE THE BRAKES WERE NEWLY INSTALLED AT 20,000 MILES YOU CAN FEELING THE BRAKING SYSTEM THROUGH THE STEERING WHEEL. MY MAIN CONCERN IS THE SHIFTING. WITHOUT WARNING AFTER CLASS THE SHIFTER WOULD NOT MOVE FROM PARK. LEAVING ME STRANDED. THE ENGINE RUNS FINE, AND I FOLLOWED THE MANUAL AND OTHER SUGGESTIONS BY THE DEALER. WHAT N... Read more
Incident date: Jan 20, 2010
WE RECENTLY ENCOUNTERED A PROBLEM WITH OUR 2003 TOYOTA RAV4 WHERE THE TRANSMISSION INTERMITTENTLY SEEMED TO SLIP WHEN ENGAGING FIRST GEAR FROM A STOPPED POSITION, SHIFTED HARSHLY BETWEEN FIRST AND SECOND GEARS, OR AT TIMES SEEMED TO SLIP BETWEEN SHIFTING FROM FIRST AND SECOND GEAR. THE RESULT OF THE HESITATION TO SHIFT GEARS REPRESENTS A REAL SAFETY ISSUE IN TRAFFIC, AND WE FEARED THIS ISSUE WOUL... Read more
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 1, 2010
Incident date: Feb 1, 2010
I JUST RECENTLY PURCHASED A 2005 NISSAN PATHFINDER. JUST A COUPLE OF SHORT WEEKS AFTER OWNING THE VEHICLE, I BEGAN TO NOTICE A STRANGE VIBRATION NOISE (LIKE YOU ARE DRIVING OVER A GROOVED SURFACE) COMING FROM THE VEHICLE AROUND 2000-2500 RPMS OR 45-65 MPH. AFTER DOING SOME RESEARCH ONLINE (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F177B6C/8#MSG8) I HAVE FOUND OUT THAT THERE ARE A TON OF PEOP... Read more
Incident date: Jan 28, 2010
2004 NISSAN MAXIMA - 110,000 MILES, 5 SPEED AUTOMATIC TRANSMISSION - SLIPPING FROM 2ND TO 3RD GEAR CAUSING THE CAR TO JERK VIOLENTLY WHEN IT RE-ENGAGES. THE INTERNET CONSUMER FORUMS/BOARDS ARE FLOODED WITH PEOPLE EXPERIENCING THE SAME PROBLEM ON THE 2004/2005 MAXIMA'S. THIS IS A KNOWN DEFECT THAT NISSAN IS NOT WILLING TO ADDRESS AND IS CHARGING CONSUMERS AN AVERAGE OF $4000 TO REPAIR. *TR
Incident date: Jul 30, 2009
2003 HONDA ACCORD WITH 41,000 MILES. TRANSMISSION FAILED HAD TO PAY $3600 TO REBUILD TRANSMISSION AND REPLACE TORQUE CONVERTER. HONDA WOULD DO NOTHING. THIS IS A SAFETY ISSUE!!! ALMOST WRECKED MY CAR DRIVING ON THE HIGHWAY. *TR
Incident date: Jul 1, 2009
IT SHUDDERS WHEN DRIVING BETWEEN 30-35 MPH SPEED. I SHOWED TO MECHANIC AND HE TOLD ME THAT TORQUE CONVERTER LOCK-UP CLUTCH IS CAUSING THIS ISSUE AND IT IS VERY COMMON PROBLEM WITH ODYSSEY. I PERFORM ALL REGULAR MAINTENANCE BUT STILL THIS HAPPENED. *TR