Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 15, 2010
BOUGHT AN 2009 TOYOTA CAMRY IN APRIL, 2009. THE ENGINE WOULD RUN ROUGH AND THE IT FELT LIKE THE TRANSMISSION WOULD JERK AND DID DOWNSHIFT AT RANDOM. I BOUGHT IT IN FOR SERVICE SEVERAL TIMES AND WAS TOLD THAT BECAUSE MY WIFE AND I BOTH DRIVE THE CAR THE COMPUTER ON BOARD WAS ADJUSTING BACK AND FORTH TO OUR DRIVING HABITS. I DIDN'T THINK IT WAS A SAFETY PROBLEM UNTIL THE RECALL WAS ANNOUNCED. NOW I ... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Feb 4, 2010
I OWN A 2003 VW NEW BEETLE CONVERTIBLE, 4 CYL, 6 SP AUTO. IT HAS 80,000 MILES ON IT. WITHIN THE PAST YEAR, IT'S STARTED JERKING WHEN SHIFTING GEARS. I'VE BEEN TOLD BY I NEED A NEW TRANSMISSION. AFTER DOING SOME RESEARCH, I FIND I'M NOT ALONE. THERE ARE LITERALLY HUNDREDS OF OTHERS IN THE SAME POSITION. ACCORDING TO VW, THE TRANSMISSION IS $6,800. WOW - I KNOW! YOU HAVE TO USE THE DEALER BE... Read more
Incident date: Jan 21, 2008
2007 TOYOTA SIENNA: TRANSMISSION TEMPORARILY FAILS TO ENGAGE THE CORRECT GEAR AFTER DECELERATING THEN RE-ACCELERATING RESULTING IN A PAUSE OR HESITATION BEFORE CONTROL IS AGAIN REGAINED. THIS OCCURS MOST FREQUENTLY WHEN SLOWING FOR TURNS AT INTERSECTIONS OR BEHIND SLOWING TRAFFIC OR ATTEMPTING A LANE CHANGE. THREE SERVICE CALLS HAVE BEEN MADE ON THE VEHICLE WHICH WERE RECORDED AS A "BAD ECU PROGRA... Read more
Incident date: Jan 25, 2010
TL*THE CONTACT OWNS A 2003 HONDA ODYSSEY. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 55-65 MPH ON NORMAL ROAD CONDITIONS AND SUDDENLY SMOKE WAS COMING FROM UNDERNEATH THE HOOD. PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY NO POWER RESPONSE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHO STATED THAT THE ENGI... Read more
Fire
Incident date: Dec 8, 2009
ON 09/04/09 I BOUGHT A NEW 2010 EQUINOX AND WITHIN 3,000 MILES I BEGAN EXPERIENCING SIGNIFICANT SHIFTING ISSUES AND ROUGH IDLING/STALLING AT STOPS. ON 01/08/10 I WILL BE TAKING THE VEHICLE TO THE SERVICE SHOP FOR THE 4TH TIME IN 60 DAYS FOR THESE PROBLEMS. VERY CONCERNING IS THAT EVERY TIME I HAVE TAKEN THE VEHICLE IN FOR SERVICE A NEW GM SERVICE BULLETIN EXISTS FOR THESE PROBLEMS. HOWEVER, GM ... Read more
TOYOTA
CAMRY HYBRID
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Jun 1, 2009
WE OWN A 2007 TOYOTA CAMRY HYBRID WITH A "SLOW TO RETURN" GAS PEDAL. WE REPORTED THIS PROBLEM TO YUBA CITY TOYOTA (CALIFORNIA) IN EARLY TO MID 2009 (PRIOR TO THE TOYOTA RECALL). THE TECHNICIAN AT THAT TIME VERIFIED AND CONFIRMED THE "SLOW TO RETURN" GAS PEDAL AND SAID IT MUST BE COMMON WITH THE CAMRY HYBRID. WHEN THE CURRENT GAS PEDAL RECALL WAS ANNOUNCED WE CONTACTED YUBA CITY TOYOTA AND WAS T... Read more
Incident date: Dec 20, 2009
VEHICLE: LEXUS ES350 - 2007 PROBLEM: WHEN BACKING UP OUT OF THE DRIVEWAY OR ONTO A BUSY STREET, THE CAR STALLS WHEN SHIFTED INTO DRIVE. THE COMPUTER RESETS ITSELF WHICH COULD BE 5 SECONDS AND THE CAR NEEDS TO BE RESTARTED OR ENOUGH TIME TO BE CRASHED INTO. I HAVE HAD THREE NEAR MISSES AS THE CAR STALLED WHEN BACKED UP ONTO A BUSY ROAD. THE PROBLEM HAS HAPPENED TO BOTH MYSELF AND WIFE, SO IT ... Read more
Incident date: Oct 15, 2008
HONDA CIVIC HYBRIDS WITH THE CVT TRANSMISSION DEVELOP WHAT HONDA REFERS TO AS A JUDDER. WHAT IS ACTUALLY HAPPENING IS THE "START CLUTCH" IN THE TRANSMISSION SLIPS DURING TAKE OFF FROM A STOP AND CAUSES THE CAR TO JUDDER OR SHAKE. WHEN THIS HAPPENS IN ANY CONDITION OTHER THAN PERFECTLY DRY ROADS YOU CAN TEMPORARILY LOSE CONTROL OF THE VEHICLE BECAUSE THE VEHICLE IS FRONT WHEEL DRIVE AND T... Read more
TOYOTA
HIGHLANDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Mar 1, 2006
MY 2005 TOYOTA HIGHLANDER HAS CHRONIC TRANSMISSION PROBLEMS. WHEN ACCELERATING, THE ENGINE REVS BUT THE TRANSMISSION HESITATES NOTICEABLY BEFORE GOING INTO GEAR. SOMETIMES THE HESITATION LASTS SO LONG THAT IT INTERFERES WITH MY ABILITY TO MERGE ONTO THE FREEWAY AND THOSE ARE VERY SCARY SITUATIONS. SOMETIMES THE TRANSMISSION CANNOT DECIDE WHAT GEAR TO BE IN AND WHEN IT DOES ENGAGE THE WHOLE CAR BUC... Read more
Incident date: Dec 15, 2007
TL*THE CONTACT OWNS A 2007 TOYOTA CAMRY HYBRID. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE UP AN INCLINE AT A LOW SPEED OF 5 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE WAS NON- RESPONSIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 28900. UPDATED 3/17/1... Read more
Incident date: Nov 17, 2009
ON NOV 17, 2009, MY HONDA ACCORD SUDDENLY COULD NOT BE STOPPED WITH THE FULL BRAKE. THE VEHICLE KEPT ON THE SAME SPEED EVEN WITH FULL BRAKE. THEN IT HAD TO HIT ANOTHER CAR. AFTER I SAW THE STOPPED VEHICLE IN THE LANE IN FRONT OF ME AT ABOUT 100-150 FEET, I THEN APPLIED THE FULL BRAKE, BUT THE VEHICLE KEPT GOING, I THEN RELEASED THE BRAKE AND APPLIED THE BRAKE AGAIN, BUT THE VEHICLE STILL KEPT GOIN... Read more
Crash
Incident date: Feb 1, 2010
MY 2003 HONDA ODYSSEY TRANSMISSION GAVE OUT AFTER ONLY 77,000 MILES. MY RESEARCH HAS SHOWN THOUSANDS OF CUSTOMERS ARE HAVING OR HAVE HAD THE SAME PROBLEM WITH THEIR ODYSSEYS FROM 1999-2004. HONDA SETTLED A CLASS ACTION LAWSUIT COVERING FROM 1999-2001. THESE TRANSMISSIONS ARE APPARENTLY ALL DEFECTIVE. HONDA REFUSES TO REPLACE THESE DANGEROUS TRANSMISSIONS FOR FREE LIKE THEY SHOULD. *TR
Incident date: Nov 22, 2008
ENGINE VIBRATIONS IN SPEED 35 MPH TO 50 MPH IN 5 TO 10 DEGREE UPHILL EVERYDAY. WHEN ITS VIBRATE ENGINE,PUMP MORE GAS GRADUALLY OR OFF GAS PEDAL WILL STOPS VIBRATION. *TR
Incident date: Jan 10, 2010
I OWN A 2008 TOYOTA RAV 4, WITH A VIN THAT BEGINS WITH A 'J', BUT I HAVE EXPERIENCED A PROBLEM WITH ACCELERATION WHEN I DEPRESS THE BRAKE PEDAL. IT HAS HAPPENED ABOUT 3 TIMES IN THE LAST 4 MONTHS. THE MOTOR RACES AND I HAVE TO PRESS VERY FIRMLY ON THE BRAKE TO KEEP THE CAR FROM MOVING FORWARD. I TOOK THE CAR TO THE TOYOTA DEALERSHIP WHERE I PURCHASED IT, AND THEY DID A THOROUGH CHECK AND COULD ... Read more
JEEP
WRANGLER SAHARA
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Jul 28, 2008
TL*THE CONTACT OWNS A 2007 JEEP WRANGLER SAHARA. WHEN THE CONTACT ENGAGED THE ACCELERATOR PEDAL DRIVING VARIOUS SPEEDS INCLUDING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO MOVE FORWARD ALTHOUGH THE RPMS CONTINUED TO INCREASE. THE TRANSMISSION FAILED WHENEVER THE VEHICLE WAS DRIVEN FOR MORE THAN 45 MINUTES OR AN HOUR. THE DEALER ATTEMPTED TO DIAGNOSE THE FAILURE ON 12 OCCASIONS. EVENTUALLY, THE CO... Read more
Incident date: Feb 4, 2010
HAVE HAD ONGOING PROBLEM WITH THE ENGINE CUTTING OUT FOR LAST 18 MONTHS. REPLACED PLUGS AND WIRES. PROBLEM STILL PERSISTS. USUALLY OCCURS WHILE NOT GIVING GAS. OCCURRED ONCE WILL TURNING INTO A PARKING LOT. POWER STEERING WENT OUT AND VEHICLE MANEUVERED INTO ONCOMING LANE RIGHT OF WAY. NO COLLISION OCCURRED. *TR
Incident date: Feb 3, 2010
ACCELERATION PROBLEM WITH LEXUS ES 330 (YEAR 2005). HAVING BEEN EXPERIENCING THIS PROBLEM FOR SOME TIME (HAVE TAKEN MY CAR TO DEALER SHIP NUMEROUS TIMES AND FILED LAW SUIT THROUGH THE LEMON LAW) AND LEXUS CONTINUALLY ADVISING THAT CAR IS WORKING PROPERLY. I WAS ALMOST IN A VERY SERIOUS ACCIDENT LAST NIGHT AS A RESULT OF THE ACCELERATION HESITATION PROBLEM. *TR
Incident date: Feb 3, 2010
NHTSA CAMPAIGN ID NUMBER: 04V176000 WAS RECALL/REPAIR FOR TRANSMISSION. CAUSED DELAY IN TOTAL FAILURE OF TRANSMISSION. 2003 HONDA ODYSSEY WITH 90K MILES. LAST NIGHT OUT OF BLUE STARTS TO REV WHEN PULLING OUT INTO TRAFFIC. ALMOST KILLED, AS SUDDEN FAILURE CAUSED VAN TO HAVE NO POWER WHEN NEEDED TO PULL OUT. REALLY NEEDS TO BE ADDRESSED! *TR
Incident date: Oct 23, 2009
DRIVING IN RESIDENTIAL AREA, 20-25 MPH, MADE TURN, AND WHEN ACCELERATOR WAS PRESSED TO ACCELERATE, THE CAR WOULD NOT GO FORWARD. IT WAS AS IF THE CAR HAD SLIPPED INTO NEUTRAL, BUT IT WAS STILL IN DRIVE. I PUT THE CAR IN NEUTRAL AND THEN BACK IN DRIVE AND IT STILL WOULD NOT GO. THE CAR, HOWEVER, WOULD GO IN REVERSE. SEVERAL ATTEMPTS MADE SHIFTING FROM OTHER GEARS TO DRIVE (INCLUDING THE SEQUENT... Read more
Incident date: Nov 18, 2009
I HAVE A 2004 NISSAN MAXIMA 5-SPEED AUTOMATIC. AT 48,000 MILES THE CAR DECIDED THAT IT DIDN'T NEED IT'S FIRST FOUR GEARS & LOCKED INTO 5TH. IT DOESN'T SHIFT OUT OF IT MAKING ACCELERATION A CLEAR PROBLEM. I HAVE TO AVOID HILLY AREAS & PARKING STRUCTURES WITH LARGE GRADES BECAUSE THE CAR WILL NOT NEGOTIATE IT WELL & START ROLLING BACKWARDS. I'VE HAD TO STOP & CALL AAA TO HAVE THEM COME OUT TO TO... Read more
Incident date: Feb 4, 2010
I HAVE A 2005 RAV4, THE TRANSMISSION HAS BEEN SLIPPING, IT IS AN AUTOMATIC AND SOMETIMES IT WON'T CHANGE GEARS WHEN IT SHOULD, SO IT WON'T ACCELERATE AND WHEN IT FINALLY DOES SWITCH TO THE NEXT GEAR THE WHO CAR JERKS AND TAKES OFF VERY QUICKLY. THIS BEGAN HAPPENING FOR NO REASON I HAVE NOT HAD ANY SORT OF ACCIDENT WITH THE VEHICLE AND TAKE VERY GOOD CARE OF IT. I HAVE BEEN TOLD BY CAMPBELL MOTORS... Read more
Incident date: Nov 23, 2009
TRANSMISSION FAILURE OF 2001 ACURA MDX AT 74K MILES. MANY, MANY (HUNDREDS) COMPLAINTS ON-LINE WITH SAME ISSUES (MDX AND SISTER VEHICLE THE HONDA PILOT). DEALERSHIP PRETENDS THERE IS NO ISSUE WITH THESE CARS YET IT IS DOCUMENTED ALL OVER THE PLACE. WE NEED A RECALL, THIS IS TERRIBLE. WE ARE OUT $3000 TO FIX IT WITH A LOCAL TRANSMISSION SHOP; ACURA "OFFERED" TO FIX IT FOR $3500. THEY ALSO TOLD ... Read more
Incident date: Oct 10, 2009
THERE IS A KNOWN TRANSMISSION ISSUE WITH ACURA 2003TL VERSION, EVEN THOUGH ACURA HAVE PUT IT IN RECALL, TO DO THE WORK THE DEALER CHARGE ANYWHERE FROM $350-600. THE VEHICLE CHOKES UP IN BETWEEN THE ROAD BECAUSE OF OVERHEATING IN TRANSMISSION. THE HEADLIGHTS FLICKERING IS ONE ANOTHER ISSUE WHICH WHEN TAKEN TO THE DEALER CALLED IT AS COMPUTER SYSTEM MESS UP IN THE CAR AND THIS IS NOT IN THE RECA... Read more
Incident date: Jan 27, 2010
TL*THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON VERY COLD DAYS, WHENEVER SHE SHIFTED THE GEAR INTO PARK, THE VEHICLE WOULD NOT MOVE FORWARD AND BEHAVE AS IF IT WERE IN NEUTRAL GEAR. THE IDENTICAL FAILURE WOULD OCCUR IN THE REVERSE POSITION. THE GEARS DID NOT MALFUNCTION DURING WARM WEATHER. SHE HAD NOT TAKEN THE VEHICLE TO THE DEALER TO-DATE. SHE CALLED THE MANUFACTURER AN... Read more
LAND ROVER
FREELANDER
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Dec 23, 2009
I HAVE LAND ROVER FREELANDER 2003 TRAVELING SLIGHT DOWNHILL THE TRANSMISSION DISENGAGE. THE CAR HAVE 54,000ML ON CONSEQUENTLY HAVE HAD ROUGH RUN AND COMPLETE REAR GEAR LOSS. *TR
NISSAN
PATHFINDER
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Jun 1, 2009
2005 NISSAN PATHFINDER MY RADIATOR LEAKS FLUID INTO THE TRANNY COOLING LINES. ITS BEEN TO NISSAN 2-3 TIMES. FINALLY THERE PUTTING IN A NEW TRANNY AND RADIATOR. FORTUNATELY ITS STILL UNDER WARRANTY. *TR
CHEVROLET
SILVERADO 1500
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Jan 4, 2010
CHEVY SILVERADO 2007, THE TRANSMISSION JERKS/SHIFTS OUT OF GEAR WHEN STOPPED AT A LIGHT. AS IF SOMEONE HAS BUMPED YOU FROM BEHIND. IT TAKES SEVERAL SECONDS (5-20) FOR IT TO OCCUR. *JB
Incident date: Jan 8, 2010
CVT FAILURE. PLEASE SEE CSC-10024235-7187.PDF. MORE WIDESPREAD PROBLEM THAN ORIGINALLY THOUGHT. MANY CUSTOMERS JUST "NURSED ALONG" TO GET PAST EXTENDED WARRANTY. APPROPRIATE, EFFECTIVE, AND PRESCRIBED REMEDIES ARE NOT APPLIED (IAW WITH ABOVE REFERENCE). APPEARS HONDA IS NOT PROVIDING A SAFE REMEDY FOR THIS SAFETY-RELATED PROBLEM. CAR FREQUENTLY STALLS, JUST WHEN THE DRIVER IS ATTEMPTING TO A... Read more
VOLKSWAGEN
EOS
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 4, 2010
Incident date: Jul 25, 2009
MY 08 VW EOS HAS BEEN HAVING A JERKING (FEELING LIKE BEING REAR ENDED) AND SPUTTERING IN THE TRANSMISSION SINCE I HAVE HAD IT, BOUGHT THE END OF JUNE 08 I HAVE CONTACTED THE DEALERSHIP ABOUT THIS SEVERAL TIMES TO INCLUDE JUST BEFORE MY SURGERY NOV 11, 09. IT WAS IN THE SHOP SEVERAL TIMES AND I WAS TOLD EVERYTIME THERE WAS NO ISSUE. I FINALLY RECV'D A NOTICE IN THE MAIL DEC 22, 09 FROM VW SAYING TH... Read more
Incident date: Oct 17, 2009
TOTAL TRANSMISSION SYSTEM FAILURE IN A 2001 VOLVO V70 CROSS COUNTRY ALL WHEEL DRIVE WAGON MODEL. I HAD TO WAIT NEARLY SIX WEEKS FOR A REPLACEMENT PART BECAUSE THE REPLACEMENT TRANSMISSIONS WERE ON BACK ORDER. THE DEALER EVEN SAID THAT THERE WAS SUCH A DEMAND FOR THIS TRANSMISSION BECAUSE THEY FAIL CONSISTENTLY DUE TO A SOFTWARE SIGNAL THAT BURNS OUT THE INADEQUATE TRANSMISSION. THIS REPAIR IS COS... Read more
Incident date: Feb 2, 2010
I OWN A 2007 TOYOTA CAMRY SE V6. I HAVE EXPERIENCED SINCE THE DAY I BOUGHT IT WHERE I CAN BE DRIVING ALONG AND WHEN I SLOW DOWN, THE ENGINE WILL REV AND THE TACHOMETER WILL GO UP TO AROUND 4,000 RPM AND THEN WHAT SEEMS LIKE 30 SECONDS OR MORE, THE GEARS WILL FINALLY CATCH AND THE CAR WILL GO AND ALL THIS RESULTS IN A JERK LIKE REACTION GIVING ME A WHIPLASH FEELING. IT CAN HAPPEN AT ANY SPEED AND... Read more
Incident date: Jan 22, 2010
TRANSMISSION SHIFTER DOES NOT ENGAGE IN PARK COMPLETELY CAUSING DRIVER NOT TO BE SURE IF CAR IN PARK AND UNABLE TO REMOVE KEY FROM VEHICLE.*JB
Incident date: Jan 31, 2010
MY 2005 HONDA ACCORD EX-L V6 (2 DOOR) SUFFERED A SUDDEN CATASTROPHIC TRANSMISSION FAILURE WHILE CRUISING AT 70 MPH RESULTING IN A NEAR ACCIDENT. I COULD NOT ACCELERATE AND THE VEHICLE WOULD NOT DOWNSHIFT INTO ANY OTHER GEAR. I WAS NEARLY HIT BY VEHICLES FOLLOWING ME AND HAD TO MERGE ACROSS TRAFFIC INTO THE EMERGENCY LANE WHERE I "COASTED" DOWN AN OFFRAMP. THE VEHICLE HAS BEEN PROPERLY MAINTAINE... Read more
Incident date: May 20, 2009
TWICE MY TOYOTA PRIUS HAS "SURGED" UNEXPECTEDLY. I WAS COASTING INTO A PARKING SPACE BOTH TIMES, SO WAS ABLE TO STOMP ON THE BRAKE AND STOP THE CAR. WHEN THE FIRST RECALL WAS ISSUED I KNEW IT WASN'T THE FLOOR MAT. MINE WAS THE ORIGINAL ONE AND WAS FIRMLY ATTACHED. IT DID NOT MOVE AND "ENTRAP" THE PEDAL AND I DID NOT HAVE MY FOOT ON THE GAS WHEN THE SURGES HAPPENED. I DID NOT BOTHER TO REPORT ... Read more
Incident date: Jan 24, 2010
I HAVE A 2010 PRIUS AND SAW AN ARTICLE ABOUT THERE BEING POSSIBLE BRAKE PROBLEMS WITH THE MODEL. I HAVE HAD THIS PROBLEM PROBABLY ABOUT 6 TIMES SINCE I GOT THE CAR LAST JULY AND, WHEN I MENTIONED IT TO THE DEALER, THEY SAID THERE WASN'T ANYTHING WRONG WITH THE BRAKES WHEN THEY RAN THE DIAGNOSTIC. WHEN IT HAPPENS, I'M IN THE PROCESS OF BRAKING, AND THERE'S A "PUSH", ALMOST LIKE THE BRAKES DIDN'T ... Read more
Incident date: Feb 11, 2008
TL* THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT AUTOMATIC TRANSMISSION WOULD NOT GO IN TO GEAR, LOCK UP AND SURGE FORWARD,AND NOT SHIFT PROPERLY AT ANY TIME.. SHE NOTICED THE ISSUE HAPPENED APPROX AFTER DRIVING 10 MILES AFTER THE VEHICLE HEATED UP. SHE HAD BEEN HAVING TRANSMISSION FAILURES SINCE FEBRUARY 2008. SHE NOTICED THE FAILURE EVERY TIME SHE DROVE THE VEHICLE IF SHE DROVE MO... Read more
Incident date: Apr 3, 2005
I BOUGHT MY NEW 2005 TOYOTA CAMRY XLE V6 FROM GEIS TOYOTA, YORKTOWN HEIGHT, NY. I HAVE NOTICED THAT THE RPM METER ON THE DASHBOARD DISPLAY KEEPS GOING UP WHILE RUNNING THE CAR, ALTHOUGH THE ACCELERATOR PEDAL IS NOT DEPRESSED. I HAVE COMPLAINED THIS TO THE DEALERSHIP. THEY TOLD ME THAT THE VEHICLE NEED BREAK IN PERIOD, AND THE PROBLEM WILL GO AWAY. BUT THE PROBLEM PERSISTED. I DO VEHICLE MAINTEN... Read more
Incident date: Nov 19, 2009
TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT STATED THAT SHE FELT A THRUST/SURGING MOTION WHILE DRIVING THE VEHICLE AS IF SOMEONE HIT HER FROM THE REAR. SHE NOTICED THE PROBLEM ABOUT 6 DIFFERENT TIMES. SHE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALERSHIP. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE TRANSMISSION SOFTWARE WAS UPGRADED. THE CONTACT HAD NOT ... Read more
Incident date: Nov 21, 2008
TL* THE CONTACT OWNS A 2008 FORD F350 SUPER DUTY TRUCK PURCHASED NEW. HE STATED AFTER HAVING A REGULAR OIL CHANGE, HE NOTICED A LARGE OIL SPILLAGE COMING FROM UNDER THE VEHICLE. THE DEALER ADVISED REPLACING THE HIGH PRESSURE FUEL PUMP. THE REPAIR CAUSED THE OIL TO LEAK WORSE. WITHIN JUST UNDER A YEAR OF THE INITIAL FAILURE, THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP A SECOND TIME. SEVERAL MON... Read more
Incident date: Jan 25, 2010
I HAVE A 2009 TOYOTA CAMRY. ON MY WAY HOME FROM WORK AROUND 10:00 PM ON 1/25/10. MY CAR SHUT OFF WHILE I WAS DRIVING. I WAS DRIVING ON A TWO LANE ROAD. WHILE PRESSING ON THE ACCELERATOR AND PASSING A SEMI TRUCK. AS I PULLED BACK INTO MY LANE MY CAR JUST SHUT OFF. THE CHECK ENGINE AND BATTERY LIGHT CAME ON. I PULLED THE CAR OVER TO THE SIDE OF THE ROAD.AND WOULD NOT START. WHEN I WOULD START THE CA... Read more
Incident date: Jan 5, 2010
2005 FORD FREESTAR 55K MILES ON ODOMETER: WATER/MOISTURE IN POWERTRAIN CONTROL MODULE CAUSES TRANSMISSION TO QUIT, VEHICLE TO STALL, TRANSMISSION TO LURCH DANGEROUSLY AND UNEXPECTEDLY. OUR VAN HAS BEEN IN THE SHOP 3 TIMES. SINCE IT WAS BOUGHT USED FROM THE DEALER, IT IS NOT UNDER MANUFACTURER WARRANTY. WE HAVE PAID THOUSANDS OF DOLLARS IN REPAIR COSTS AND, AFTER EACH REPAIR AND AFTER A FIX DETAILE... Read more
Incident date: Aug 15, 2009
WHILE CROSSING A SMALL BRIDGE OVER AN EXPRESSWAY, APPLYING BRAKES AT THE POINT OF BUMPY TRANSITION CAUSED THE VEHICLE TO LURCH FORWARD FOR APPROXIMATELY ONE SECOND. THIS CAUSED A SUDDEN PANIC, BUT NO OTHER EFFECTS. THIS IS THE SECOND OCCURRENCE AT THE EXACT SAME BRIDGE TRANSITION AND BUMP OVER THE COURSE OF 8 MONTHS. THERE ARE NO RECOGNIZABLE SIDE EFFECTS. THIS HAS NOT BEEN REPORTED TO... Read more
Incident date: Feb 3, 2010
2002 FORD WINDSTAR BAD TRANSMISSION PO CODE 734. *TR
Incident date: Mar 11, 2009
I HAVE A 2004 NISSAN MAXIMA- I PURCHASED IT USED IN 2007. IT HAS 90K MILES ON IT, I LOVE THE CAR BUT FOR THE PAST YEAR MY TRANSMISSION HAS BEEN SLIPPING. THE CAR JERKS HEAVILY WHEN I SWITCH FROM REVERSE TO DRIVE, WHEN I SLOW DOWN TO MAKE A TURN, WHEN I ACCELERATE. SOME DAYS YOU WON'T FEEL IT THEN OTHER DAYS YOU GET WHIPLASH BECAUSE IT HAPPENS THE WHOLE CAR RIDE. I HAVE HAD MY MECHANIC FLUSH MY T... Read more
CHEVROLET
SILVERADO 2500
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 3, 2010
Incident date: Sep 30, 2009
MY CHEVROLET 2500 HAS A FUNCTION CALLED GRADE BRAKING TO ASSIST THE BRAKES WHEN TOWING A LOAD DOWN HILL. IT HAS QUIT FUNCTIONING BUT THE DEALERS CANNOT FIGURE OUT HOW TO TROUBLESHOOT THE PROBLEM. THEY SAID SINCE NO CODES SHOW ON THE COMPUTER I HAVE TO WAIT UNTIL I HAVE A TRAILER BEHIND IT AND AM NEAR A DEALER THAT IS NEAR A STEEP GRADE TO TEST IT. THE WHOLE POINT OF THE SYSTEM IT TO KEEP THE TRUCK... Read more
JEEP
GRAND CHEROKEE
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 3, 2010
Incident date: Apr 2, 2009
MY 2005 JEEP GRAND CHEROKEE GETS STUCK IN FIRST GEAR WHEN STARTING UP FROM A STOPPED POSITION. THIS IS RANDOM, AND HAPPENS ONLY ONCE EVERY 15 TO 20 STOPS. THE ONLY WAY I CAN GET IT TO SHIFT IS TO MANUALLY SHIFT GEARS. I HAVE HAD IT INTO THE DEALER FOUR TIMES AND THEY CANNOT FIX THE PROBLEM. I CALLED JEEP CUSTOMER SERVICE AND THEY TOLD ME TO GO TO ANOTHER DEALER. AS THE CAR IS ON EXTENDED WARRANTY... Read more
Incident date: Sep 9, 2009
THE FIRST THING I NOTICED WAS A HARD SHIFT INTO REVERSE. LIKE A LURCH. ABOUT 2 DAYS LATER I NOTICED THE SHIFT FROM 2ND TO 3RD WAS TAKING LONGER THAN IT SHOULD. ON ABOUT THE 4TH DAY, AT A LIGHT WHEN STOPPED, I HIT THE GAS AND DIDN'T MOVE. THERE WAS A NOTABLE HESITATION AND I NEARLY WAS REARENDED. FINALLY ON ABOUT THE 5TH DAY, I HAD THE PEDAL TO THE FLOOR AND WAS CRAWLING ALONG THE ROAD BASICALLY. W... Read more
Incident date: Feb 2, 2010
I AM ALSO AN OWNER OF A 2010 PRIUS. I HAVE DRIVEN THIS CAR SINCE AUGUST 2010. WHEN YOU GO OVER A BUMP WHEN BRAKING THERE IS A SUDDEN BURST OF ACCELERATION. IT ABSOLUTELY HAPPENS AND IS REPRODUCIBLE. I GO OVER THE SAME BUMP EVERY DAY ON MY COMMUTE HOME, AND THIS HAPPENS REPEATEDLY. IT HAS NEVER CAUSED AN ACCIDENT, BUT IT IS A DEFECT AND IS DISCONCERTING. GIVEN THE OTHER ACCELERATION PROBLEMS TOYO... Read more
Incident date: Feb 3, 2009
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED HIS TRANSMISSION WOULD NOT ENGAGED AFTER HE HAD STOPPED AT A STOP LIGHT AND THEN BEGAN TO ACCELERATE TO MOVE HIS VEHICLE. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THERE WAS NO PROBLEM WITH THE TRANSMISSION. THE CONTACT STATED HE HAS NOT CALLED THE MANUFACTURE AS OF YET. THE FAILURE MILEAGE WAS 10,000.
Incident date: Jan 16, 2009
MY CAR HAD A TRANSMISSION RECALL NOTICE IN 2004. I TOOK THE CAR IN JULY 2004 AND SUPPOSEDLY THE PROBLEM WAS CORRECTED. HOWEVER, AFTER THAT TIME, MY CAR SEEMED TO DOWNSHIFT VERY ROUGHLY AND WAS JERKY WHEN PUTTING INTO GEAR. LAST YEAR MY TRANSMISSION LOCKED UP WHILE GOING DOWN A HILL. WHILE, THE CAR BEHIND ME DID NOT HIT ME, MY ABRUPT HALT CAUSED AT LEAST 3 CARS BEHIND ME TO REAR END EACH OTH... Read more
Crash