Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Dec 27, 2009
WHEN I WAS DRIVING HOME, AFTER STOPPING AT A RED LIGHT AND STARTING TO ACCELERATE, MY ESCAPE RUMBLED A BIT, THEN WAS RUNNING FINE. A FEW MOMENTS LATER, WHEN I WAS ABOUT TO GO OVER TRAIN TRACKS, IT SUDDENLY STOPPED ACCELERATING. THANKFULLY I WAS ABLE TO COAST OVER THE TRACKS SAFETY AND OFF TO THE SIDE OF THE ROAD, BUT OTHER THEN THE SLIGHT JERKING A LITTLE EARLIER, THERE WERE NO WARNING SIGNS. I TR... Read more
Incident date: Feb 8, 2010
TRUCK WAS PURCHASED NEW IN MAY 2009 (TACOMA SR5, 4X4, ACCESS CAB, 4L, V6, AUTOMATIC TRANSMISSION, TOWING PACKAGE). WHEN COMING TO A STOP, THE ENGINE WILL REV UP TO 5000 RPM. MY FOOT IS ON THE BRAKE WHEN THIS HAPPENS, AND I AM NOT SLAMMING ON THE BRAKE. WHEN I SHIFT INTO NEUTRAL, THE REVVING STOPS. THIS HAS HAPPENED THREE TIMES IN TWO DAYS, NOT EVERY TIME I STOP. THE TRUCK HAS 3900 MILES ON IT. AFT... Read more
Incident date: May 20, 2009
WITH THE MEDIA COVERAGE OF TOYOTA PROBLEMS, I SAW A WOMAN INTERVIEWED WHO COMPLAINED OF "SUDDEN ACCELERATION" WITH HER TOYOTA WHILE BRAKING. I RECOGNIZED THAT IT IS SOMETHING I HAVE EXPERIENCED FREQUENTLY WITH OUR 2009 CAMRY XLE V6 W. 6 SPEED AUTO TRANS. IT IS NOT A "SUDDEN ACCELERATION" PROBLEM, BUT A SUDDEN FREE-WHEELING PROBLEM, MOST NOTICEABLE WHEN DRIVING ON LEVEL OR DOWNHILL ROADS. AS YOU BR... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2010
Incident date: Jun 1, 2009
TRANSMISSION FAILURE IN MY 2004 VW BEETLE. BEGAN SHIFTING VERY HARD AFTER ENGINE WARMED UP. IT WILL SHIFT SO HARD THE TIRES BURN RUBBER ON THE PAVEMENT BETWEEN 2ND AND 3RD. IT ALSO RANDOMLY SHIFTS BETWEEN GEARS AT HIGH SPEEDS. *TR
Incident date: Jan 15, 2010
TRANSMISSION ISSUE ON 2007 TOYOTA CAMRY - WHEN ACCELERATING SOMETIMES THE TRANSMISSION WILL JUST REV UP AND THE CAR JUST HESITATES TO GET UP TO SPEED. *TR
MERCURY
MOUNTAINEER
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2010
Incident date: Jan 22, 2010
2004 MERCURY MOUNTAINEER SOMETIMES JERK REALLY HARD WHEN PUT IN REVERSE GEAR. TWICE, IT JERKED SO HARD, I HAD TO SLAM ON THE BRAKES, CAUSE IT WAS BACKING BACK FAST. REALLY SCARED ME. OTHER TIMES, IT JERKS HARD, BUT STAYS PUT UNTIL I PRESS THE GAS. I NEVER KNOW WHEN THIS WILL HAPPEN, THERE IS NO WARNING. TOOK TRUCK TO MERCURY DEALER ONCE, OVER A YEAR AGO. SAID THEY CHECKED, BUT COULDN'T FIND ... Read more
Incident date: Feb 9, 2010
I AM HAVING WHAT COULD BE A SERIOUS PROBLEM WITH MY ALMOST NEW COROLLA 2004 AUTOMATIC TRANSMISSION WITH ONLY 8000 KM. IF I LEAVE THE CAR PARKED FOR SAY MORE THAN A WEEK, I THEN START IT, AND TRY TO GO FORWARD OR IN REVERSE THE CAR TAKES (LAGS) LIKE 5 OR 6 SECONDS TO SORT OF ENGAGE THE GEAR. AT FIRST IT SORT OF LIKE STARTS TO GO BUT NOT FULLY (SLIPS) AND AFTER THAT IT GOES SOLID. I HOPE YOU UNDERST... Read more
Incident date: Jun 11, 2009
MY 2002 HONDA ACCORD DEVELOPED A TRANSMISSION PROBLEM AT 45,000 MILES. AFTER CONTACTING HONDA AND BEING TOLD THAT MY VIN NUMBER WAS NOT AFFECTED I REVIEWED THE COMPLAINTS SECTION ON THE INTERNET AND REALIZED THAT 90% OF THE 2002 PROBLEMS LISTED WERE RELATED TO TRANSMISSION FAILURES AND EVEN AFTER MANY PEOPLE PAID TO HAVE THEIR TRANSMISSION REPLACED THE PROBLEM RE-OCCURRED AFTER 30K MILES IN SOME C... Read more
Incident date: Sep 15, 2009
2001 TOYOTA RAV4 SUDDENLY STARTED SHIFTING HARD/JERKING...TOOK TO MECHANIC, WHO COULD NOT FIND PROBLEM...NO CHECK ENGINE LIGHT...DROVE VEHICLE FEW DAYS AND THE PROBLEM RETURNED...HAD VEHICLE TOWED TO TOYOTA DEALERSHIP, TOLD TRANSMISSION WOULD HAVE TO BE REPLACED, ECU FAILURE. *TR
Incident date: Jan 21, 2010
HOW MANY TIMES DOES A PERSON HAVE TO FILE A COMPLAINT?? MY 2003 TOYOTA RAV 4 HAS A MAJOR TRANSMISSION PROBLEM THAT TOYOTA HAS KNOWN ABOUT FOR SEVERAL YEARS!! IT WASN'T UNTIL I PULLED OUT ON A HIGHWAY AND MY VEHICLE WOULD NOT MOVE (AND JUST MISSED GETTING PLOWED INTO BY AN ONCOMING VEHICLE) THAT I DISCOVERED THERE WAS A VERY SERIOUS ISSUE WITH MY CAR!! I TOOK THE VEHICLE TO A TRANSMISSION SPECIA... Read more
Incident date: Feb 7, 2010
2003 HONDA ODYSSEY HAS AN APPARENT DESIGN FLAW IN THE AUTOMATIC TRANSMISSION. AFTER 60,000 MILES, THE TRANSMISSION HAS FAILED. DRIVING THE CAR DURING THE 3 DAYS AFTER FAILURE WAS EXTREMELY DANGEROUS WITH THE CLUTCH INSIDE THE TRANSMISSION SLIPPING CAUSING HIGH REVVING AND LACK OF CONTROL. SLOWING DOWN (RESULTING IN DOWNSHIFTING) CAUSES THE CAR TO "JERK" SINCE THE CLUTCH ISN'T FUNCTIONING PROPER... Read more
Incident date: Aug 2, 2009
I HAVE A 2001 ACURA MDX, LAST YEAR IT BEGAN NOT SHIFTING INTO 2ND GEAR AND I COULDN'T GO OVER 20-25 MPH. I CONTACTED MY LOCAL ACURA DEALERSHIP AND THEY SAID I WAS OUT OF WARRANTY AND THEY COULDN'T DO ANYTHING. AFTER INSISTING, THEY HAD ME BRING IT IN FOR THEM TO LOOK AT IT AND THEY SAID IT WAS MY TORQUE CONVERTER. I HAD ANOTHER MECHANIC TEST IT AND HE COULDN'T FIND ANYTHING AND SUGGESTED IT WAS... Read more
TOYOTA
CAMRY SOLARA
(2007) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2010
Incident date: Nov 20, 2006
1.TWICE WITHIN 1ST YEAR: THE CAR ACCELERATED QUICKLY WHILE I WAS DRIVING ON THE ROAD; IT WAS HARD TO STOP. I THOUGHT THE FLOOR MAT WAS UNDER THE GAS PEDAL. LATER, THE CAR SUDDENLY REVVED UP AND ACCELERATED AS I WAS LEAVING A PARKING LOT. AFTER I TOOK MY FOOT OFF OF THE GAS, IT KEPT INCREASING SPEED. NOTHING WAS IN THE WAY OF THE PEDAL THAT TIME. I WAS ABLE TO GAIN CONTROL. (THE SERVICE TECH TOLD M... Read more
Incident date: Aug 19, 2008
I WAS SITTING IN MY 2003 LEXUS IS 300 4 DOOR IT WAS A RAINY AND UNUSUALLY COOL DAY SO I ROLLED THE WINDOWS DOWN AND WITH THE CAR IDLING I LISTENED TO SOME MUSIC AND CONTEMPLATED WHERE TO EAT DINNER IT BEING AROUND 5.30 PM. SUDDENLY THE THROTTLE OPENED UP AND THE CAR SHOT OFF LIKE A ROCKET OVER THE CURBING THROUGH SOME BUSHES AND INTO A POND MAYBE 15 FEET AWAY THE CAR WAS MOVING SO FAST THAT AS IT ... Read more
Crash
Incident date: Jan 28, 2010
I ALREADY FILED A CLAIM, BUT HAVE FURTHER INFORMATION. MY HUSBAND AND I OWN A 2003 ACURA 3.2TL THERE IS A RECALL ON THE TRANSMISSIONS OF THESE CARS (BOTH IN AGE AND MAKE AND MODEL), BUT OUR VIN # IS NOT IN THE LOT OF VIN'S UNDER THE RECALL. THREE DAYS AFTER I FILED THE COMPLAINT WITH YOU THE TRANSMISSION SEIZED WHILE MY HUSBAND WAS DRIVING 40 MPH. LUCKILY HE AVOIDED AN ACCIDENT. HE STOPPED DRI... Read more
Incident date: Jun 10, 2009
2002 HONDA ODYSSEY TRANSMISSION FAILURE,73,000 MILES. VEHICLE HAS NEVER BEEN TOWED.
Incident date: Feb 6, 2010
TRANSMISSION FAILED IN MY 2002 MAZDA MPV AT 111K MILES. AFTER READING SEVERAL STORIES ONLINE THAT SOUND IDENTICAL TO MINE, I FELT COMPELLED TO FILE A COMPLAINT. I WAS TRAVELLING ON A MAJOR INTERSTATE WITH 5 CUBSCOUTS AND THE TRANSMISSION COMPLETELY FAILED, LEAVING US STRANDED ON THE SIDE OF THE ROAD. TRANSMISSION GAVE NO WARNING THAT IT WAS ABOUT TO FAIL, OTHER THAN A FEW ROUGH SHIFTS FROM TI... Read more
Incident date: Feb 4, 2010
2003 SATURN VUE VTI TRANSMISSION FAILURES. FIRST FAILURE IN 12/2006 W/84K MILES, SATURN PAID FOR HALF AND IT STILL COST ME $1700 TO FIX. NOW WE HAVE 132331 MILES AND THE TRANSMISSION HAS FAILED AGAIN. SATURN WANTS $6000 TO REPLACE TRANSMISSION. THE CAR IS WORTH $0 WITH OR WITHOUT REPLACEMENT. SATURN HAS KNOWN ABOUT PAST FAILURES AND DOES NOTHING TO HELP
Incident date: Jan 8, 2010
I WAS DRIVING THE VAN THEN SUDDENLY LOST ALL FORWARD POWER. THE ENGINE REVVED BUT WAS NOT MAKING THE VAN GO FORWARD. I WAS ON A BUSY ROAD AND PULLED OVER. I COULD MOVE THE SHIFTER TO PARK, REVERSE AND DRIVE BUT IT DID NOT MAKE THE VAN MOVE AT ALL, FORWARD OR BACKWARD. THIS WAS SUDDEN. IT WAS VERY DANGEROUS TO LOSE POWER IN TRAFFIC.
Incident date: Dec 14, 2009
2008 FORD ESCAPE - : DROVE VEHICLE WITHOUT ANY PROBLEMS FOR 10 MONTHS. ALL OF A SUDDEN VEHICLE WOULD NOT GO INTO ANY GEAR WITH THE EXCEPTION OF PARK. HAD EXPERIENCED NO PROBLEMS WITH THIS WHATSOEVER PRIOR TO THIS INCIDENT. HAD VEHICLE TOWED TO DEALERSHIP THAT IT WAS PURCHASED. TRANSMISSION REPAIRED UNDER DRIVETRAIN WARRANTY, SERVICE DEPARTMENT SAID THE INSIDE HAD BLOWN APART. WARRANTY DID NOT REPL... Read more
Incident date: Jun 5, 2009
DEFAULTIVE TRANSMISSION IN THE 2004 NISSSN MAXIMAS MY CAR HAS BEEN TOO MANY NISSAN DEALERSHIPS AND TRANSMISSION SHOPS. MY CAR IS ALWAYS JERKING AND SLIPPING INTO DIFFERENT GEARS ONE PERSON TELLS ME IT NEEDS THIS I AM READING SEVERAL COMPLIANTS ABOUT THE SAME PROBLEM WITH OTHERS *CN
Incident date: Nov 1, 2009
MY 2001 626 (4 CYLINDER) TRANSMISSION NEEDS TO BE REPLACED AT UNDER 81,000 MILES!!!! THE ONLY WARNING SIGN WAS IT WOULDN'T SHIFT INTO REVERSE ONE DAY, THEN BOOM, IT BARELY MOVED FORWARD AGAIN. I HAVE NEVER HAD A PROBLEM WITH THIS CAR AND I HAVE MOSTLY OWNED MAZDA'S SO IMAGINE MY SURPRISE AND DISAPPOINTMENT THAT IT HAPPENED JUST AFTER I LOST MY JOB. NOW I HAVE NO JOB, NO TRANSPORTATION AND NO MEANS... Read more
Incident date: Apr 7, 2009
2006 BMW M5 WITH SEQUENTIAL TRANSMISSION WOULD NOT ENTER GEAR AT LIGHT, RENDERING VEHICLE IMMOBILIZED. *CN
Incident date: Feb 8, 2010
I OWN A 2009 TOYOTA PRIUS. I WAS PULLING INTO A PARKING SPOT IN A SHOPPING CENTER WHEN MY CAR SUDDENLY ACCELERATED. I HIT A SMALL TREE AND THE CAR BESIDE ME. THE CAR IS BEING TOWED TO CAMELBACK TOYOTA IN PHOENIX AZ. THE CAR SEEMED TO ACCELERATE EVEN THOUGH I STEPPED ON THE BRAKE. I DID NOT STEP ON THE BREAKE HARD BUT THE CAR JUST PULLED AHEAD *CN
Crash
Incident date: May 19, 2009
1. NO FAILURE BEFORE RECALL. BROUGHT CAR IN FOR RECALL - PART REPLACEMENT WAS COMPLETED AND TECHNICIAN SAID NO "VISIBLE" SIGNS OF WEAR. 2. COMPLETE TRANSMISSION FAILURE - IN SECOND GEAR... 2. TRANSMISSION REPLACEMNET 2009 (AT MY EXPENSE) *CN
Incident date: Nov 8, 2009
2000 FORD EXPLORER HAS A DELAY IN SHIFTING ON TRANSMISSION, O/D OFF LIGHT FLASHING AND CAR WINDS OUT IN BETWEEN GEARS... VERY COSTLY SO FAR AND EXTREMELY DANGEROUS!!!!!!!!! *CN
Incident date: Jan 25, 2010
I HAVE A 2008 FORD ESCAPE JUST PAST WARRANTY AT APPROX. 38,500 MILES. FIRST I NOTICED A JERK UPON TAKE OFF AT A STOP SIGN. THEN IT DID IT AGAIN ANOTHER TIME. THEN WE NOTICED A PUDDLE OF TRANSMISSION FLUID IN MY GARAGE. MY HUSBAND (A MECHANIC) HAS DIAGNOSED THAT THE TRANSMISSION FLUID COOLER IS LEAKING. CURRENTLY MAKING ARRANGEMENTS TO GET IT FIXED. THIS VEHICLE IS WAY TOO NEW TO HAVE A BIG R... Read more
Incident date: Feb 7, 2010
2000 HONDA ODDESSY TRANSMISSION FAILED AT 85,000 MILES REPLACED TRANSMISSON COST ME ALMOST 4 THOUSAND DOLLARS AND 2 YRS LATER TRANSMISSION IS NEEDS TO BE REPLACED AGAIN. I CALLED HONDA AND THEY SAY ITS NOT UNDER WARRANTY. TCS LIGHT GOES ON AND OFF WHEN DRIVING PAID FOR MANY REPAIRS WITH NO SUCCESS. *CN
Incident date: Feb 8, 2010
THE PROBLEM WITH MY CAR USUALLY HAPPENS WHEN I AM ENTERING AN EXPRESS-WAY FOR EXAMPLE OR PASSING ANOTHER CAR, AND CONSEQUENTLY HAVING TO ACCELERATE RAPIDLY, BUT THEN IF I TAKE MY FOOT OFF THE GAS, SAY, TO SLOW DOWN OR STEP ON THE BREAKS, THE CAR WILL STALL, AND THIS IS EVERY TIME. I AM NOT TALKING HERE OF A SUITUATION OF "RED-LINING", JUST EVERY-DAY NORMAL DRIVING. IF I AM ACCELERATING, SAY IN T... Read more
Incident date: Aug 11, 2009
MY 2007 TOYOTA SIENNA ACCELERATE ON TURNS OR WHEN TRYING TO STOP. *CN
Incident date: Dec 8, 2004
I'M CONCERNED THE TOYOTA BRAKING ISSUES GO DEEPER THAN LATE MODEL PRIUS. MY 2005 CAMRY LE V6 EXHIBITS SIMILAR CHARACTERISTICS AS BEING DESCRIBED TODAY - BRAKE FAILURE WHEN DRIVING OVER UNEVEN, IRREGULAR OR ROUGH PAVEMENT. WHEN THIS OCCURS, THE BRAKE PEDAL STIFFENS AND BRAKING ACTION CEASES. I'VE LEARNED TO PRESS DOWN V-E-R-Y HARD ON THE PEDAL DURING THIS INTERMITTENT BEHAVIOR. HAD TAKEN TO THE... Read more
Incident date: Sep 24, 2009
2010 SUBARU LEGACY 3.6R HAS A LONG DELAY WHEN ATTEMPTING TO ACCELERATE THE VEHICLE AFTER A ROLLING STOP, GOING OVER A SPEED BUMP, ETC.... VERY DANGEROUS IN EVERYDAY DRIVING ESPECIALLY WHEN HEADING TOWARDS A RED LIGHT THAT TURNS GREEN. AFTER THE DELAY, THE CAR LURCHES FORWARD. HAVE SPOKEN WITH THE DEALER AND TOLD THERE IS NO CORRECTION. *CN
Incident date: Jun 16, 2006
I HAVE A 2006 TOYOTA TACOMA WITH 43,800 MILES ON IT. I HAVE TAKEN THE TACOMA IN TO VALLEY HIGH TOYOTA IN VICTORVILLE NUMEROUS TIMES FOR A TERRIBLE BRAKING PROBLEM THAT THEY ARE NOW RECOGNIZING ON THE PRIUS. THE TRUCK DOES NOT STOP WHEN DRIVING OVER ANY UNEVEN SURFACE. WHEN WE WENT TO VALLEY HIGH TOYOTA WE WERE TOLD THAT IT IS ABS BRAKES TRYING NOT TO LOCK UP. IN FACT, THE BRAKES DON'T WORK AT ... Read more
Incident date: Oct 15, 2008
A WHINE IN MY 2001 HONDA ODYSSEY TRANSMISSION (4TH) BECAME LOUDER AND LOUDER AND AFTER MANY TRIPS TO DEALER WITH NO SUCCESS A HONDA TECHNICIAN SAID IT WAS NOT SAFE TO DRIVE ANY MORE. THE FIRST 3 TRANSMISSION FAILURES WERE DETECTED WITH ENGINE LIGHT TURNING ON. MY 5TH TRANSMISSION IS EXPERIENCING THE SAME PROBLEMS. THE WHINE IS GETTING LOUDER AND MANY TRIPS TO HONDA DEALER ARE GETTING NOWHERE. I DR... Read more
Incident date: Dec 1, 2006
MY 2006 FORD EXPLORER FREQUENTLY LURCHES/LUNGES WHEN COMING TO A STOP AND STARTING UP FROM A STOP. IT FEELS LIKE THE CAR IS BEING REAR-ENDED. *TW
Incident date: Feb 7, 2010
I PURCHASED MY 2005 FORD EXPLORER NEW, I STARTED HAVING PROBLEMS WITH THE SUV DELAYING OR NO SHIFT FROM PARK TO REVERSE OR DRIVE. IT JERKS INTO REVERSE OR DRIVE. IT WAS DOING IT ONCE TWICE A MONTH, BUT IT SEEMS TO BE MORE FREQUENTLY NOW. ALSO MY SUV JUMPS INTO GEAR WHILE MY FOOT IS ON THE BRAKE AND I BELIEVE THIS IS CAUSING THE FRONT TIRE TO BURN RUBBER AND WEAR MY TIRE OUT QUICKLY. I HAVE TAKING ... Read more
Incident date: Feb 2, 2010
WHILE DRIVING MY KIDS TO SCHOOL ON THE HIGHWAY, MY 2004 SATURN VUE STARTED TO SLOW DOWN IN TRAFFIC. MY CAR COMPLETELY STOPPED AND WOULD NOT GO FORWARD. ALL THE CARS BEHIND ME HAD TO SWERVE AROUND ME QUICKLY AS NOT TO HIT US. A COP AND ANOTHER CAR STOPPED TO PHYSICALLY PUSH MY CAR TO THE SIDE OF THE ROAD. THE POLICE OFFICER THEN HAD TO PUSH MY CAR TO AN AUTO REPAIR SHOP OFF THE HIGHWAY. THEY TOLD M... Read more
Incident date: Jan 28, 2010
MY 2002 FORD EXPLORER TRANSMISSION LIGHT AND O/D LIGHT IS BLINKING AND MY TRANSMISSION NEXT TO BE REPLACED OR REBUILT. I'VE HEARD OF MANY SIMILAR COMPLAINTS FROM 2002 EXPLORER OWNER LIKE ME. IS THERE ANY RECOURSE FOR ME IF KNOWS ABOUT THIS WHY DON'T THEY STEP TO THE PLATE AND OFFER A FIX FOR THIS PROBLEM. FORD IS ENJOYING A LOT OF SUCCESS AND IT'S A SHAME THEY CAN'T TAKE CARE OF THEIR LOYAL CUS... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 7, 2010
Incident date: Nov 12, 2009
I STARTED EXPERIENCING TRANSMISSION SHIFT PROBLEMS ON MY '03 VW BEETLE TURBO, JUST AROUND ONE YEAR AFTER PURCHASE FROM A VW DEALER. THE VEHICLE WAS PRE-CERTIFIED AT THE TIME, SINCE I COULDN'T AFFORD THE WARRANTY, BUT THE DEALER HAD, I PRESUME, DECLARED IT FREE OF DEFECTS AND PROBLEMS. I TOOK THE VEHICLE BACK TO THE DEALER TO CHECK THE PROBLEM, UPON WHICH I WAS ADVISED TO REPLACE THE TRANSMISSION... Read more
Incident date: Jul 24, 2009
1. I PURCHASED THIS CAR USED, AND THE PROBLEM WAS HIDDEN FROM ME. 2. PROBLEM OCCURS EVERYDAY, THE TRANSMISSION SLIPS ABOUT 1500 RPMS WHEN COLD. A. SEATBELTS ARE HARD TO CLICK INTO MECHANISM B. INTERIOR LIGHTS DO NOT COME ON WHEN DRIVERS DOOR IS OPENED, BUT DOES WHEN PASSENGER DOOR IS OPEN.. 3. NOTHING HAS BEEN DONE YET, I HAVE TAKEN THIS CAR TO MANY SHOPS TRYING TO DIAGNOSE THE PROBLEM, BUT I ... Read more
VOLKSWAGEN
PASSAT
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 7, 2010
Incident date: Jan 15, 2010
ABOUT 9 MONTHS AGO I WAS CAUGHT IN A HEAVY RAINSTORM WITH MY 2002 PASSAT 1.8T. WATER FLOODED THE BATTERY COMPARTMENT DUE TO DRAINAGE HOLE LOCATED UNDER THE BATTERY CLOGGED WITH LEAF DEBRIS. ALL POWER (STEERING, BRAKES, ETC.) WAS LOST AND CAR STALLED OUT ON THE HIGHWAY. NOW THE CAR'S BRAKES ARE MALFUNCTIONING IN FREEZING WEATHER. THE BRAKE PEDAL STICKS TO THE FLOOR AT TIMES; OTHER TIMES THE PED... Read more
Incident date: Jan 20, 2010
MY 2001 HONDA ACCORD (WITH 80K MILES) AUTOMATIC TRANSMISSION SHIFTS WITH A JERK AND THE TRANSMISSION LOST POWER AND THE VEHICLE WOULD NOT ACCELERATE PAST 30-40 MILES ON THE FREEWAY. THIS IS DUE TO THE DEFECTIVE TRANSMISSION THAT HONDA HAS IN THESE VEHICLES. I BELIEVE THIS IS A SAFETY PROBLEM AND A SUDDEN LOSS OF POWER WHILE DRIVING COULD PUT THE OCCUPANTS IN A HAZARDOUS SITUATION. HONDA STATES ... Read more
TOYOTA
HIGHLANDER
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 7, 2010
Incident date: Jan 3, 2010
MY 2004 TOYOTA HIGHLANDER LIMITED V6 DEVELOPED SUBSTANTIAL TRANSMISSION/ TRANSAXLE LEAK AT 56,000 MILES. TRANSMISSION FLUID WAS ABLE TO LEAK INTO THE FRONT TRANSAXLES AND THEN ONTO THE GROUND. TOYOTA IS AWARE THAT THE #2 AXEL SEAL IS AT FAULT AS IT IS WELL REPORTED. THE REPAIR WAS OVER $2,000. I FIXED MINE, BUT AM CONCERNED ABOUT THOSE THAT WON'T BE FIXED. I AM CONCERNED THAT IF THE TRANSMISSIO... Read more
VOLKSWAGEN
BEETLE
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 7, 2010
Incident date: Feb 7, 2010
2003 VW NEW BEETLE CONVERTIBLE HAS A TRANSMISSION FLAW WHICH RESULTS IN JERKY SHIFTING BETWEEN 2ND AND 3RD GEAR CAUSING WHIPLASH TO THE DRIVER AS WELL AS A HESITATION (AND HIGH ENGINE REVVING) SHIFTING INTO 5TH GEAR. THIS IS AN AUTOMATIC TRANSMISSION WITH SOME KIND OF SHIFTING CONTROL PROBLEM. THE TRANSMISSION WORKS FINE WHEN IT IS COOL (FIRST START DRIVING) BUT GETS WORSE AS THE CAR WARMS UP. AFT... Read more
Incident date: Feb 6, 2010
2000 HONDA ACCORD SEDAN WITH APPROXIMATELY 109000 MILES (10900 MILES PER YEAR) EXPERIENCED TRANSMISSION FAILURE ON HIGHWAY AT 65 MPH CAUSED SUDDEN DEACCELERATION. AT THAT HIGH SPEED, IF FAILURE CONTINUED A SERIOUS ACCIDENT COULD OCCUR. FORTUNATELY, THE TRANSMISSION BECAME OPERABLE AGAIN. 15 MINUTES LATER IN HEAVY CITY TRAFFIC THE TRANSMISSION WOULD NOT SHIFT IN LOWER GEARS MAKING A TOW NECESSARY. ... Read more
Incident date: Dec 9, 2009
2006 CAMRY XLE I-4 TRANSMISSION FLUID CHANGED AT 30K MILES CAME OUT BLACK!! THIS MEANS THE FLUID IS BEING BURNED. CAR NOT ABUSED. DRIVEN IN 3RD & 2ND ON TWO DAYS 25 DAYS APART DOWN ROAD TO YOSEMITE BRAKE USED TO KEEP SPEED DOWN. ONLY TIME I CAN THINK OF THAT ADDED STRESS TO TRANSMISSION. ANOTHER TIME I HAD TO STEP/FLOOR ACCELERATOR ON FREEWAY ON-RAMP UP GRADE TO KEEP FAST MOVING SEMI-TRUCK FR... Read more
Incident date: Jan 8, 2010
ON SATURDAY, JANUARY 8, 2010 I WAS SLOWLY PULLING AWAY FROM A STOP LIGHT AT THE INTERSECTION OF J CLYDE MORRIS AND HARPERSVILLE ROAD, NEWPORT NEWS, VIRGINIA, WHEN I HEARD A MILD 'KA THUMP' SOUND THEN THE VEHICLE (2004 FORD FREESTAR WITH APPROX. 79, 500 MILES) QUIT PULLING AND I COASTED INTO THE CLOSET BUSINESS PARKING LOT. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARD AT ALL. I HAD THE VEHICLE... Read more
Incident date: Feb 2, 2010
MY ACCIDENT HAPPENED IN A PARKING LOT. WHEN CAREFULLY BACKING OUT OF MY PARKING SPOT, MY CAR SUDDENLY ACCELERATED. I TRIED UNSUCCESSFULLY TO STOP THE CAR BY HITTING THE BRAKES. MY CAR KEPT ACCELERATING. IT CLIPPED ANOTHER PARKED VEHICLE. MY CAR CAME FINALLY TO A STOP WHEN IT HIT A WATER HYDRANT/ SPRINKLER SYSTEM. *TW
Crash
Incident date: Nov 10, 2009
I HAVE A 2010 TOYOTA PRIUS, V MODEL, DELIVERED IN OCTOBER 2009. THE INCIDENT IS AFTER PARKING THE CAR FOR ABOUT 10 MINUTES, THEN RESTARTING, AND PUTTING THE CAR IN REVERSE... UPON BACKING OUT THE CAR WILL SURGE AND I HAVE TO PRESS THE BRAKE HARD TO STOP THE CAR, AT WHICH TIME THE CAR ATTEMPTS TO SPEED UP AND I HAVE TO MAINTAIN HARD PRESSURE ON THE BRAKE TO STOP THE CAR. THIS HAS HAPPENED TO ... Read more
Incident date: Oct 14, 2009
I LEASED A 2005 NISSAN MAXIMA AND FELL IN LOVE WITH THE CAR SO MUCH THAT I PURCHASED THE CAR WHEN THE LEASE WAS UP. SHORTLY THEREAFTER, I BEGAN SMELLING BURNED OIL. I ALSO NOTICED THE CAR BEGAN TO JERK REALLY HARD GOING FROM PARK TO DRIVE AND GOING FROM DRIVE TO REVERSE. I TOOK IT TO THE DEALERSHIP AND THEY INFORMED ME THAT THE TRANSMISSION WAS GOING BAD AND THEY WERE GOING TO REPLACE IT. THE ... Read more