Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,535 complaints - component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Feb 6, 2010
I OWE A 2003 HONDA PILOT. IN 2007 I COMPLAINED TO THE HONDA SERVICE CENTER OF A GRINDING NOISE SEVERAL TIMES BUT NOTHING COULD BE FOUND. ON 2/6/2010 MY TRANSMISSION FAILED. THIS PROBLEM WAS REPORTED SEVERAL TIMES AND THE DEALER COULD NEVER FIND A PROBLEM. NOW SINCE THE WARRANTY HAS EXPIRED IT IS MY PROBLEM. I HAVE READ OF THE SAME SITUATION HAPPENING TO MANY PEOPLE AND BELIEVE IT IS A PROBLEM... Read more
Incident date: Feb 3, 2010
MY WIFE WAS DRIVING HER 2004 FORD FREESTAR ON A RAINY MORNING. IT HAPPENED TO BE DURING RUSH HOUR. WHILE WAITING FOR TRAFFIC TO START FLOWING, THE VAN FAILED TO MOVE, LEAVING HER AND MY DAUGHTERS IN THE MIDDLE OF THE HIGHWAY. AFTER BEING PUSHED OFF THE HIGHWAY BY A SAPD OFFICER, AND WAITING FOR A TOW TRUCK, WE FOUND OUT THE TRANSMISSION WAS BAD. THERE WAS NO PRIOR INDICATION OF TRANSMISSION PROBLE... Read more
MERCURY
MOUNTAINEER
(2008) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: May 26, 2008
MY FORD MOUNTAINEER 2008 TRANSMISSION IS ERRATIC AND THE TRACTION CONTROL LIGHT COMES ON WHEN THE SLIPPING IS TAKING PLACE. BRAKING IS ALSO ERRATIC AS I FEEL A BUMPING WHILE BRAKING TO A STOP. IT IS VERY DANGEROUS AS IT FEELS LIKE TO TRANSMISSION AND BRAKE/TRACTION CONTROL SYSTEM IS ABOUT TO GO. I CALLED FORD AND THEY HAVE KNOW OF THE PROBLEM SINCE 2006 AS THE TRANSMISSION USED (6R60) CONTINUA... Read more
Incident date: Sep 15, 2009
TRANSMISSION INITIALLY FAILS TO ENGAGE IN GEAR CAUSING DRIVER TO INCREASE ACCELERATION UPON WHICH GEARS SUDDENLY (AND SOMETIMES DANGEROUSLY) ENGAGE & JERK VEHICLE FORWARD. *TR
Incident date: Jan 25, 2010
NO REVERSE AND ALSO NO COMMUNICATION TO THE ABS MODULE SO NO ABS. *TR
VOLKSWAGEN
TOUAREG
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: Feb 11, 2010
2004 VW TOUAREG MILES 72,000 BROUGHT INTO DEALERSHIP, BECAUSE OF TRANSMISSION WAS ACTING UP. TOLD I NEED NEW TRANSMISSION, NOT UNDER WARRANTY HOW CAN THE CAR NEED NEW TRANSMISSION AT 72,000 MILES OTHER PEOPLE HAVE HAD TROUBLES WITH THIS SUV VW SHOULD REPLACE THIS, TONS OF STUFF HAS GONE WRONG WITH SUV. *TR
Incident date: Jan 10, 2009
CVT TRANSMISSION IN 2006 FORD FREESTYLE FAILED.COST TO REPAIR ESTIMATED BY FORD DEALER 3000.00. FORD CANADA AND WELLS FORD OF STIRLING ONTARIO REFUSED ANY RESPONSIBILITY. VEHICLE IS NOW 4 THOUSAND KMS OVER WARRANTY HOWEVER WHINING NOISE IN VEHICLE WAS REPORTED TO THE DEALER WHEN WARRANTY WAS STILL EFFECT. *TR
Incident date: Nov 28, 2008
ON NOVEMBER 24, 2008 MY WIFE WAS IN AN INCIDENT WHERE SHE REAR ENDED THE SUV IN FRONT OF HER. AUTO BODY MASTERS (ABM), THE OFFICIALLY RECOMMENDED REPAIR FACILITY FOR MILLER HONDA IN CULVER CITY, CA, IS THE REPAIR FACILITY THAT REPAIRED OUR CAR. SHORTLY AFTER JANUARY 1, 2009, ABM INFORMED US THAT THE TRANSMISSION WAS SLIPPING BADLY AND THE WARNING LIGHT INDICATED A MALFUNCTION IN THE TRANSMISS... Read more
Crash
1 injured
Incident date: Jan 7, 2010
WE HAVE A 2006 HONDA CIVIC HYBRID THAT WE WOULD LIKE TO REPORT A DEFECT ON. WHEN THE VEHICLE IS SHIFTED TO EITHER DRIVE OR REVERSE, THE VEHICLE WOULD SUDDENLY LURCH EVEN THOUGH THE FOOT IS ON THE BRAKE PEDAL. A FEW TIMES WHERE MY WIFE WAS DRIVING THE VEHICLE SHE DIDN'T EXERT ENOUGH FORCE ON THE BRAKE PEDAL AND CAUSED FOR THE VEHICLE TO MOVE EVEN THOUGH IT WAS NOT INTENDED. LUCKILY THE ONLY INCIDEN... Read more
Crash
Incident date: Oct 22, 2007
THE NEW 2007 CAMRY HAS ALWAYS HAD AN UNEVEN ACCELERATION AND SLOWING. IT IS AS THOUGH THE TRANSMISSION IS ALWAYS "SEARCHING" FOR THE CORRECT GEAR. AS A RESULT, THE ENGINE IS ALWAYS CHANGING SPEEDS. DURING THE INITIAL REPAIR, THE SERVICE MANAGER STATED THAT THEY HAVE "A LOT" OF THESE TYPES OF COMPLAINTS AND SAID THE SOFTWARE WAS UPDATED. ON SUBSEQUENT REPAIRS I WAS TOLD THE SAME THING AND THAT T... Read more
Incident date: May 28, 2008
MY 2001 HONDA 4-CYL EX REPEATEDLY EXPERIENCES TRANSMISSION SLIPPING BETWEEN FIRST AND SECOND GEARS, ESPECIALLY WHEN DECELERATING AND RE-ACCELERATING (E.G., IN STOP AND GO TRAFFIC OR WHEN DESCENDING ON A PARKING GARAGE RAMP AND THEN REACCELERATING ONCE ON THE PARKING LEVEL. SYMPTOMS CAN INCLUDE A NEUTRAL IDLE FOLLOWED BY SUDDEN LURCH, TO NO TRACTION AND A RACING OF THE MOTOR WHILE THE VEHICLE "HUN... Read more
Incident date: Aug 12, 2009
I OWN A 2008 TOYOTA PRIUS. SEVERAL MONTHS AGO I STARTED TO EXPERIENCE A PROBLEM WITH THE VEHICLE. WHEN I TRAVEL IN REVERSE AND THEN STOP TO GO FORWARD, THE VEHICLE DOESN'T MOVE WHEN I SHIFT IT TO FORWARD. WHEN STOPPED, I HAVE RETURNED THE SHIFTER TO REVERSE AND IT DOESN'T MOVE. IF I TURN OFF THE CAR AND PLACE IT IN DRIVE, IT MOVES. I BELIEVE IT'S A ELECTRICAL PROBLEM BECAUSE THE SHIFTER DOESN'T HA... Read more
Incident date: Nov 15, 2003
CAR ACCELERATED ON ITS OWN PUT ON BRAKES AND PUT IN NEUTRAL HAS NOT DONE THAT AGAIN WHEN I WENT TO TOYOTA TO REPORT INCIDENT WAS BRUSHED OF HAVE NEVER FELT SAFE IN THIS CAR SINCE. *TR
Incident date: Feb 8, 2010
THE AUTOMATIC TRANSMISSION WENT OUT AT 30,000 MILES, THE DEALER SAID THIS IS VERY UNUSUAL. $2300 TO REPAIR. *TR
Incident date: Nov 20, 2009
2005 FORD FREESTAR WOULD NOT GO FORWARD OR BACKWARD AFTER STARTING ENGINE. *TR
Incident date: May 28, 2009
I OWN A 2002 FORD EXPLORER LIMITED. THIS PAST MAY MY EXPLORER'S O/D LIGHT BEGAN FLASHING. I NEARLY IMMEDIATELY TOOK THE VEHICLE IN FOR SERVICE, AND THE TRANSMISSION WAS WRECKED TO THE TUNE OF $2,500. AFTER MUCH INTERNET RESEARCH IS SEEMS AS THOUGH MANY THOUSANDS OF OTHER CONSUMERS ARE HAVING THE SAME ISSUE WITH THIS VEHICLE AND FORD SEEMS TO BE DOING NOTHING TO TAKE RESPONSIBILITY FOR THEIR MIST... Read more
Incident date: Dec 1, 2009
I BOUGHT MY 2005 EXPLORER NEW. I HAVE NEVER BEEN IN A WRECK. AT 13000 MILES MY TRANSMISSION STARTED GOING OUT AND WAS REPAIRED UNDER WARRANTY. NOW AT 64000 MILES MY TRANSMISSION IS JERKING INTO REVERSE AND DRAGGING INTO 3RD JUST LIKE BEFORE. WHAT REALLY SCARED ME WAS I WAS TRYING TO PASS A CAR AND WHEN TRYING TO ACCELERATE MY CAR JERKED, REVVED UP AND THEN CLUNKED INTO GEAR. THANK GOODNESS THERE ... Read more
Incident date: Dec 1, 2006
WHEN SLOWING DOWN TO COME TO A STOP MY 2006 FORD EXPLORER LUNGES FORWARD AS IF SOMETHING IS SKIPPING. IT HAS BEEN DOING IT SINCE 30K MILES AND THEY WOULD NOT REPLACE OR FIX IT UNDER WARRANTY, SAID IT WAS OUT OF WARRANTY ISSUE. SAID IT WOULD NOT BRAKE BUT WOULD JUST BE AN ANNOYANCE. *TR
Incident date: Dec 1, 2009
CAR ENGINE RACES SOMETIMES WHEN SLOWING DOWN . *TR
Incident date: Dec 1, 2006
1998 HONDA ACCORD EX-V6. TRANSMISSION FAILURE. 1. I WAS DRIVING ON THE HIGHWAY AND SUDDENLY THE TRANSMISSION STARTED TO DISENGAGE AND RE-ENGAGE BY ITSELF AND THEN LOCKED THE TRANSMISSION. 2. BEFORE THE FAILURE, I STARTED TO NOTICE THE TRANSMISSION SLIPPAGE AROUND 55,000 MILES. I BROUGHT IT TO HONDA DEALERSHIP AT AROUND 60,000 MILES AND THEY JUST REPLACED THE TRANSMISSION OIL. HOWEVER, THE PROBLE... Read more
VOLKSWAGEN
BEETLE
(2004) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 10, 2010
Incident date: Nov 20, 2009
FOR THE PAST SEVERAL MONTHS, AFTER DRIVING MY 2004 BEETLE CONVERTIBLE FOR ABOUT 15-20 MINUTES, MY CAR STARTS TO SHIFT (IT FEELS AS IF I HAVE BEEN REAR ENDED) AND MY CAR IS JERKED FORWARD. I FEEL THAT THIS IS A SAFETY RISK TO ME, MY PASSENGERS AND THE VEHICLES AROUND ME. I TOOK MY CAR TO THE DEALER AND WAS INFORMED THAT IT NEED A NEW TRANSMISSION ($7,000). AFTER MUCH THOUGHT AND SEVERAL WEEKS, I... Read more
Incident date: Dec 1, 2009
1. CAR STARTED JERKING INTO GEAR AND SLIPPING OUT OF GEAR AT 70K MILES. 2. STARTING HAPPENING WITH MORE REGULARITY MAKING DRIVING THE VEHICLE DANGEROUS WHEN ACCELERATION WAS NEEDED 3. HAD TO CHANGE THE VALVE BODY AND SEALS IN THE TRANSMISSION. AFTER PROBLEM PERSISTED THE COMPUTER WAS FLASHED AND THEN THE PROBLEM WENT AWAY. FROM WHAT I'VE READ. THE 04-06 NISSAN MAXIMA'S HAVE ALL HAD THIS PROBL... Read more
Incident date: Nov 23, 2009
THE TRANSMISSION IN MY 2002 HONDA ACCORD IS COMPLETELY BUSTED. I BOUGHT IT USED IN 2005 AND DIDN'T HAVE ANY PROBLEMS UP UNTIL 2009. RECENTLY I'VE READ THAT HONDA ISSUED AN EXTENSION ON THE TRANSMISSIONS UP TO 7YRS 60,000 MILES. HOWEVER WHEN I BOUGHT THE CAR, I HAD NO IDEA THAT HAD BEEN IMPLEMENTED. NOT A PEEP. MY CAR HAS JUST OVER 61,000 AND JUST OVER 7YRS OLD. JUST OUT OF WARRANTY. NOW, I'VE HAD ... Read more
Incident date: Jan 5, 2010
I OWN A 2004 NISSAN MAXIMA AND IT HAS SOME TRANSMISSION PROBLEM. IT SHIFTS ABRUPTLY/ABNORMALLY FROM LOW GEAR. AFTER RESEARCHING MYSELF, I FOUND IT IS VERY COMMON FOR THIS KIND OF VEHICLE AND MANY OTHERS SUFFER AS WELL (SEE LINK BELOW). I AM WONDERING IF YOUR ORGANIZATION CAN HELP TO BRING THIS TO NISSAN'S ATTENTION AND ASK THEM TO FIX IT SINCE IT LOOKS LIKE A PROBLEM FROM THE MANUFACTURER. HT... Read more
Incident date: Dec 28, 2005
THE FIRST WEEK I OWNED THE CAR I NOTICED A HESITATION IN THE ACCELERATOR FOLLOWED BY A LURCHING FORWARD. TOOK IT TO DEALER WHO SAID IT WAS CAUSED BY THE DRIVE BY WIRE SYSTEM AND WOULD ADJUST TO MY DRIVING IN TIME. NO ADJUSTMENT OCCURRED. I CONTINUED TO MAKE COMPLAINTS TO NO AVAIL UNTIL I THREATENED WRITE TO NHTSA. THEY THEN SAID "WAIT, DON'T DO THAT. WE'LL TALK TO THE SERVICE MANAGER TO SEE I... Read more
Incident date: Sep 22, 2009
SLIPPING TRANSMISSION WHILE DRIVING ON STRAIGHT AWAYS AND UP HILLS ON BOTH OF MY VOLVO'S PURCHASED AS CERTIFIED PRE-OWNED VEHICLE'S. THE FIRST VEHICLE (2002 VOLVO S60 AWD) WAS TRADED IN BUT THE SECOND ONE (2002 VOLVO XC70 AWD) WAS REPAIRED - BOTH AFTER 2 YEARS OF OWNERSHIP AND WITH WARRANTIES THAT HAD JUST EXPIRED. THE SLIPPING TRANSMISSION OCCURRED CONSTANTLY WHILE DRIVING AND WOULD CAUSE THE C... Read more
Incident date: Feb 17, 2006
2004 LEXUS 330 SINCE THE AUTO WAS PURCHASED AND DRIVEN OFF THE LOT, THERE HAS BEEN A NOTICEABLE DELAY FROM STOP OR SLOW SPEED ACCELERATION FROM THE TIME THE PEDAL IS DEPRESSED UNTIL THE ENGINE ACTUALLY STARTS TO DELIVER THE POWER. IF YOU STOMP THE PEDAL FOR A JACK-RABBIT START, THE DELAY IS NOT AS NOTICEABLE. THE DEALER J AND M, HAS BEEN GIVING ME THE RUN-AROUND SINCE PURCHASE WITH THE "NORMAL"... Read more
Incident date: Oct 12, 2009
IN OCTOBER 2009 I WAS DRIVING 2005 FORD FREESTAR VAN ON HIGHWAY 16 IN GEORGIA AT 70 MILES PER HOUR WHEN SUDDENLY NO ACCELERATION. MY VAN STARTED TO IMMEDIATELY SLOW DOWN. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CAR WOULD NOT MOVE. WE WERE TOWED 200 MILES HOME AND PAID 3000.00 FOR A FORD REBUILT TRANSMISSION. NOW THE CAR IS JERKING ALL OVER THE ROAD THE RPM DO NOT GO ABOVE 2 AND THE NEED... Read more
MITSUBISHI
RAIDER
(2006) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 10, 2010
Incident date: Aug 18, 2009
POWERTRAIN: AUTOMATIC TRANSMISSION WHILE DRIVING ON A SPEED OF ABOUT 65-75 MPH ON THE FREEWAY/INTERSTATE AND ALL OF A SUDDEN I HAVE TO SLOW DOWN BY STEPPING ON THE BRAKE AND THEN RELEASING THE BRAKE TO CONTINUE MOVING AGAIN AFTER THE SPEED GOES DOWN TO ABOUT 35-45 MPH, THE "CHECK ENGINE" LIGHT COMES ON AND YOU CAN HEAR THE ENGINE REVVING LIKE IT IS STUCK ON THIRD GEAR INSTEAD OF SHIFTING TO FOURT... Read more
Incident date: Jan 7, 2008
WHEN COMING TO A STOP THE TRANSMISSION WILL BANG INTO GEAR AND IT FEELS LIKE YOU ARE GETTING HIT FROM BEHIND. ALSO HAVE HAD BUCKING AND THE TRANSMISSION SHIFTS UP AND DOWN AND SLIPS. WAS TOLD THE BUCKING AND SLIPPING IS DUE TO A LEAN READING IN THE COMPUTER. TOLD TO CHANGE SPARK PLUGS. TOOK IT TO A MECHANIC AND THREE OF THE EIGHT PLUGS BROKE OFF AS THEY WERE TRYING TO TAKE THEM OUT. THE SPARK PUG ... Read more
Incident date: Oct 31, 2009
WHILE IN PARK AND WITH ENGINE RUNNING AND PARKING BRAKE ENGAGED, AFTER ABOUT 5 SECONDS VEHICLE SUDDENLY ROLLED BACKWARDS DOWN AN APPROXIMATE 10 DEGREE SLOPE AND CRASHED INTO A BUILDING. MY WIFE AND 3 CHILDREN WERE IN THE VEHICLE (FORTUNATELY ALL WERE WEARING SEAT BELTS) AND SUFFERED MINOR INJURIES. *TR
Crash
4 injured
Incident date: Feb 5, 2010
TRAVELING IN INTERSTATE HIGHWAY AT 70-75 MPH FOR 60 MINUTES THE TRANSMISSION OVERHEATING LIGHT ILLUMINATED. AFTER FOLLOWING INSTRUCTIONS IN THE OWNER'S MANUAL, LET THE VEHICLE IDLE TILL THE OVERHEATING LIGHT WENT OUT. *TR
Incident date: Sep 3, 2008
THE GEAR SHIFTING/TRANSMISSION IN MY 2008 3.0 X5 IS AN ONGOING AND DANGEROUS PROBLEM FROM DAY 1. THE CAR DOES NOT ACCELERATE RELIABLY AND I HAVE HAD MANY NEAR COLLISIONS. I HAVE BEEN COMPLAINING TO BMW SERVICE (PORT CHESTER, NY) SINCE SEPT. 3 2008. I PURCHASED THE CAR NEW AT THE END OF MAY 2008. BMW SERVICE TOLD ME BMW USA WAS AWARE AND THERE WAS A "SOFTWARE UPDATE" COMING THE BEGINNING OF OCT WHI... Read more
Incident date: Feb 1, 2010
I HAVE AN AUTOMATIC, 6-CYLINDER 2007 TOYOTA RAV4 LIMITED AWD, THAT SUFFERS FROM THROTTLE/TRANSMISSION LAG OF 1-2 SECONDS. I EXPERIENCE IT MOST COMMONLY WHEN MERGING INTO TRAFFIC OR CHANGING LANES, WHEN I DEPRESS THE ACCELERATOR TO SPEED UP, THERE IS AN UNCOMFORTABLY LONG DELAY BEFORE THE TRANSMISSION CHANGES GEARS. THE RESULT IS I AM LEFT HANGING OUT IN A LANE WITH NO POWER OR SPEED. WHEN THE TR... Read more
Incident date: Jan 15, 2010
WHEN I SHIFT GEAR I NOTICE THE CAR PULLING FORWARD. IT'S BECOMING MORE OF A PROBLEM IT HAPPENS CONSTANTLY. *TR
Incident date: Feb 9, 2010
2011 KIA SORENTO; RENTAL VEHICLE FROM NATIONAL RENTAL. CRUISING AT 65 MPH AND CAR BEGAN TO VIOLENTLY JERK CAUSING PARTIAL LOSS OF CONTROL. MADE POPPING SOUNDS, AND SMOKE CAME OUT REAR OF VEHICLE. CAR BARELY MOVED AND HAD TO BE TOWED FROM SCENE. DURING INCIDENT, VEHICLE WAS VERY HARD TO KEEP UNDER CONTROL AND IN DESIGNATED TRAFFIC LANE. NATIONAL RENTAL SENT A TOW TRUCK AND A REPLACEMENT VEHICLE. TH... Read more
Incident date: Mar 2, 2009
TRANSMISSION DEFECT/FAILURE. *TR
Incident date: Feb 9, 2010
I HAVE A 2005 FORD EXPLORER THAT HAS DEVELOPED A TRANSMISSION PROBLEM. WHILE DRIVING ON THE HIGHWAY, THE OD LIGHT STARTED BLINKING AND THERE IS A MESSAGE THAT SAYS CHECK TRANSMISSION. I CALLED FORD CUSTOMER SERVICE AND THEY SAID I NEED A NEW TRANSMISSION AT AN ESTIMATE O $1800.00. *TR
Incident date: Feb 1, 2010
LEASED 2008 FORD ESCAPE IN MARCH 2008. MILEAGE IS 27,412. NOTICED ATF FLUID LEAK ON DRIVEWAY RIGHT SIDE OF CAR NEAR FRONT. OPENED THE HOOD TO FIND THE ENTIRE RIGHT FRONT SIDE OF THE ENGINE COMPARTMENT WAS COVERED IN ATF FLUID. TRANS FLUID LEVEL AT VERY BOTTOM OF DIP-STICK. WASHED OUT THE AREA TO CHECK FOR LEAK AND FOUND AT TRANS COOLER. TOOK VEHICLE TO DEALER FOR REPAIR. THEY SAID THEY COUL... Read more
Incident date: Feb 1, 2010
I PURCHASED A 2003 ACURA TL TYPE S 2 YEARS AGO WITH 99,000 MILES ON IT. LAST WEEK THE TRANSMISSION WAS SLIPPING FROM 2ND TO 3RD GEAR AND WOULDN'T GO INTO 3RD GEAR. THAT PROBLEM STILL PERSISTS AND HAS GOTTEN WORSE. THE CAR NOW HAS 139,000 MILES ON IT, I PUT 40,000 MILES ON IT THE LAST 2 YEARS. I CALLED ACURA TO SEE IF THEY WOULD STAND BEHIND THEIR PRODUCT BUT THEY SAID SINCE THE CAR IS OUT OF WARRA... Read more
Incident date: Oct 18, 2009
2002 HONDA ACCORD TRANSMISSION CLUTCH, MANY ACCORD AND CIVIC MODELS AND YEARS OF HONDA WERE RECALLED FOR REPAIRS BUT THE RECALL DOES NOT INCLUDE THIS YEAR OR MODEL ACCORD. THE PROBLEMS ENCOUNTERED ARE EXACTLY THE SAME AS THOSE REPORTED IN THE RECALLED HONDAS. HONDA IS SAVING MONEY BY TRYING TO LIMIT ITS RECALLS AND REPAIR OBLIGATIONS. HONDA CAREFULLY LIMITED ITS RECALL DESPITE THE FACT THAT THE... Read more
FORD
EXPLORER SPORT TRAC
(2002) - POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 9, 2010
Incident date: Feb 7, 2010
MULTIPLE DEFECTS WITH THE TRANSMISSION AND THE DRIVE TRAIN CAUSE THE VEHICLE TO STOP OPERATING CAUSING A HUGE SAFETY RISK TO THE DRIVER AND PASSENGERS. I HAVE READ ONLINE THAT THIS IS A HUGE ISSUE WITH THIS MAKE AND MODEL AND FORD REFUSES TO ISSUE A RECALL. *TR
Incident date: Feb 8, 2010
ON MY 2008 SMART CAR PASSION AT 36,585 MILES THE CLUTCH PLATE AND ACTUATOR BECAME DEFECTIVE AFTER ONLY THREE MONTHS OF DRIVING. I REPAIRED THIS ISSUE AND AT 81,000 MILES THE SAME ISSUE ON THE SAME PART BECAME DEFECTIVE. I PUT ON HIGH MILES DO TO THE NATURE OF MY BUSINESS WHICH IS A COURIER COMPANY. I AM WORRIED FOR THE SAFETY OF MY DRIVERS. I HAVE EXPRESSED THIS ISSUE TO THE SMART DEALERSHIP AS... Read more
Incident date: Jan 4, 2010
HONDA ODYSSEY 2000 TRANSMISSION ISSUE REPLACED AT 60,000 MILES AND NOW ISSUES AT 99,000 HONDA SAID THEY WOULD COVER 10% NO MORE THEY INSTALLED ANOTHER BAD TRANSMISSION I SHOULD PAY FOR THEIR MISTAKE I THINK NOT THE DEALER IS ON MY SIDE AND AGREES THAT HONDA INSTALLED THE SAME BAD TRANSMISSION A 2ND TIME. THAT DOES NOT SEAM TO BE CORRECT THING TO DO. HELP! *TR
Incident date: Jan 15, 2010
WITH THE MOTOR RUNNING, THE TRANSMISSION IN PARK AND THE EMERGENCY BRAKE SET, THE CAR LURCHED FORWARD. THE ENGINE WAS WARM AT THE TIME. ON ANOTHER OCCASION WITH THE TRANSMISSION IN REVERSE AND THE BRAKE PEDAL DEPRESSED, THE CAR LURCHED REARWARD ALMOST STRIKING A PEDESTRIAN. *TR
Incident date: Feb 5, 2010
O/D OFF LIGHT SUDDENLY STARTED FLASHING IN 2002 FORD EXPLORER. WAS JUST DRIVING AND THE LIGHT STARTED FLASHING. ALSO, THERE IS HARD SHIFTS WHEN PLACING THE SUV IN DRIVE OR REVERSE. *TR
Incident date: Nov 20, 2009
COULD NOT REMOVE KEY FROM IGNITION WITH GEAR SELECTOR IN PARK. THIS CONDITION WAS REMEDIED BY PUSHING THE GEAR SELECTOR HARD INTO PARK FOR A WHILE. THEN TOTAL FAILURE CAME WHEN NO AMOUNT OF PUSHING THE GEAR SELECTOR HARD INTO PARK WOULD ALLOW THE KEY TO BE REMOVED. I REMOVED THE GEAR SHIFT COVER AND REACHED IN AND FOUND A MICRO SWITCH THAT WHEN TRIPPED ALLOWED ME TO REMOVE KEY. I CALLED LOCAL DEAL... Read more
Incident date: Jan 15, 2010
I HAVE A 2007 TOYOTA CAMRY AND I FEEL A VIBRATION BETWEEN 40 AND 42 MPH, PARTICULARLY DURING HIGHWAY DRIVING. I HAVE THE TIRES ROTATED AND CHECKED ON A REGULAR BASIS AND THE ROAD CONDITIONS ARE SMOOTH AND DRY. *TR
Incident date: Feb 5, 2010
NO EVENTS LEADING UP TO THE FAILURE. THE FAILURE IS THE TOTAL LOSS OF POWER TO THE DRIVETRAIN WHEELS DUE TO AUTOMATIC TRANSMISSION TORQUE CONVERTER FAILURE. THE AUTOMATIC TRANSMISSION IS BEING REPLACED WITH A REMANUFACTURED AUTOMATIC TRANSMISSION. THE ONBOARD COMPUTER, AN OXYGEN SENSOR AND THE IGNITION SWITCH ARE ALSO BEING REPLACED. THESE ITEMS WERE PROBABLY DAMAGED WHEN THE AUTOMATIC TRANSMI... Read more
Incident date: Oct 21, 2007
TL*THE CONTACT OWNS A 2007 HONDA ODYSSEY. THE CONTACT STATED THAT THE VEHICLE WAS LUNGING FORWARD AND HESITATED WHEN SHE SHIFTED GEARS WHILE DRIVING APPROXIMATELY 45 TO 55 MPH. SHE NOTICED A LOW PITCH NOISE AND THE STEERING WHEEL VIBRATED ALONG WITH THE DELAY IN SHIFTING GEARS. THE FAILURE HAS OCCURRED REPEATEDLY SINCE THE VEHICLE WAS PURCHASED IN OCTOBER 2007. SHE TOOK THE VEHICLE TO THE DEALER W... Read more