Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: Jan 9, 2010
ON SLIGHT INCLINE THE VEHICLE DOESN'T HOLD IT'S POSITION UNLESS STRONG PRESSURE IS PLACED ON THE BRAKE PEDAL. OTHERWISE THE VEHICLE ROLLS BACK. NEARLY ROLLED BACK INTO VEHICLE BEHIND. *TR
Incident date: Aug 1, 2009
I BOUGHT MY 2004 FORD EXPLORER LIMITED FEB 2008. THE ONLY WORK DONE WAS OIL CHANGES, TIRE ROTATIONS ETC....AROUND 50,000 MILES SUDDENLY 1) THE CRUISE CONTROL STOPPED FUNCTIONING PROPERLY. WHEN USED IT CAUSES THE VEHICLE TO STALL..... 2) A CRACK APPEARED IN THE HATCH FOR NO APPARENT REASON. NO ACCIDENTS, NO WEATHER ISSUES.... 3) THE O/D LIGHT COMES ON AND THE TRANSMISSION SYMBOL LIGHTS UP... Read more
Incident date: Feb 6, 2010
2008 TOYOTA 4RUNNER SPORT - WHEN SHIFTING FROM REVERSE TO DRIVE THE TRANSMISSION DOES NOT ALWAYS ENGAGE. ESTIMATE ABOUT 15-20% FAILURE. FOR ABOUT 5 SECONDS THE VEHICLE ACTS AS IF IN NEUTRAL. IF I DO NOT REALIZE WHAT IS HAPPENING AND APPLY GAS, WHEN IT FINALLY ENGAGES, THE CAR DANGEROUSLY LURCHES FORWARD. FAIRLY SURE IT IS AN ELECTRONIC ISSUE. HAS OCCURRED SINCE PURCHASE. HAVE TAKEN TO DEALER 3 ... Read more
Incident date: Feb 13, 2010
I HAVE A 2005 TOYOTA PRIUS. IT HAS NEVER BEEN IN AN ACCIDENT OR HAD ANY DAMAGE. FOR THE PAST COUPLE YEARS, I'VE BEEN NOTICING A PROBLEM WITH THE GEAR SHIFTER. USUALLY IN COLD WEATHER (BELOW ABOUT 40 DEGREES F), THE GEAR SHIFTER DOES NOT CHANGE GEARS. FOR EXAMPLE, I'LL PUT IT IN DRIVE, RELEASE THE GEAR SHIFT, AND IT IMMEDIATELY REVERTS TO NEUTRAL. SAME THING HAPPENS WHEN I PUT IT IN REVERSE. TO GO ... Read more
VOLKSWAGEN
BEETLE
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 13, 2010
Incident date: Nov 1, 2009
I OWN A 2005 VW CONVERTIBLE BEETLE TURBO AUTOMATIC. IT ONLY HAS 45,000 MILES ON IT. I HAVE BEEN HAVING ISSUES WITH THE CAR LURCHING FORWARD OR SHIFTING VERY ROUGHLY BETWEEN 1,2,3 GEARS ON UPSHIFT AND DOWNSHIFT. ITS VERY SCARY AND HAPPENS ONLY WHEN THE CAR HAS BEEN DRIVING FOR ABOUT 10-15 MINUTES. VW SEEMS TO BE GUESSING WHEN IT COMES TO A FIX FOR THIS ISSUE BUT AFTER READING EDMUNDS AND CONSUMER ... Read more
CHEVROLET
SILVERADO 3500
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 12, 2010
Incident date: Nov 4, 2009
LEAKY TRANNY LINE ONTO EXHAUST CAUSED SMALL FIRE. *TR
Fire
Incident date: Feb 10, 2010
I OWN A 2005 TOYOTA CAMRY AND SINCE I BOUGHT IT FROM THE DEALER IT HAD BEEN HAVING PROBLEMS WITH THE AUTOMATIC TRANSMISSION SYSTEM AND THE ACCELERATOR . FOR EXAMPLE WHEN I STOP AT A TRAFFIC LIGHT AND I BEGIN TO ACCELERATE THE CAR TAKES TO LONG TO SHIFT TO THE NEXT GEAR AND WHILE THIS TIME ELAPSES FOR ABOUT 2 TO 4 SECONDS THE CAR KEEPS ACCELERATING WITH NO GEAR AT ALL, THIS ALMOST MAKE ME CRASH... Read more
Incident date: Mar 19, 2009
TL*THE CONTACT OWNS A 2007 CHRYSLER SEBRING. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT WOULD ILLUMINATE PERIODICALLY. SHE WAS ALSO UNABLE TO SHIFT TO ANY GEAR DUE TO TRANSMISSION FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED NOR REPAIRED AT THE TIME OF THE COMPLAINT. THE VEHICLE WAS TOWED TO A DEALER AND THE TRANSMISSION WAS REPAIRED. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRE... Read more
Incident date: Dec 1, 2007
TL*THE CONTACT OWNS A 2002 TOYOTA RAV4. HE STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR THE CATALYTIC CONVERTER TO BE REPAIRED IN DECEMBER OF 2008 AND WHILE DRIVING 45 MPH, THE TRANSMISSION FAILED. A LOCAL MECHANIC REPLACED THE TRANSMISSION BUT HE CONTINUED TO RECEIVE THE FAILURE CODE FOR THE TRANSMISSION. THE DEALER CONFIRMED THAT THE COMPUTER ECM FAILED AND WAS CAUSING THE TRANSMISSION T... Read more
Incident date: Feb 1, 2010
AUTOMATIC TRANSMISSION SHIFTED 1ST GEAR TO NEUTRAL ON ITS OWN IMMEDIATELY AFTER I PULLED INTO THE PARKWAY FROM WHERE I LIVE. *TR
Incident date: Aug 10, 2009
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50 AND 60 MPH ON NORMAL ROAD CONDITIONS WHEN THE TRANSMISSION CAUSED THE VEHICLE TO JERK VIOLENTLY DURING THE SHIFTING OF GEARS. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD, INSPECTED THE VEHICLE AND WAS ABLE TO RESUME OPERATION. THE FAILURE OCCURRED INTERMITTENTLY AND HAS BECOME PROGRESSIVELY WORSE OVER TIM... Read more
Incident date: Dec 12, 2009
I WAS DRIVING ON SPEED OF 55 MPH AND THEN THE CAR SUDDENLY STOP ABRUPTLY . I TOOK TO THE DEALER, THEY SAID IT IS A VIT TRANSMISSION MANUFACTURER PROBLEM ON THE SATURN 2004 VUE. THIS IS VERY DANGER SITUATION BECAUSE THE TRANSMISSION STOP WITHOUT ANY WARNING. *TR
Incident date: Feb 11, 2010
TOYOTA RAV4 WITH ONLY 80,000 MILES, THE TRANSMISSION HAS FAILED. THERE ARE THOUSANDS OF COMPLAINTS AND HERE IS YET ANOTHER. TOTALLY RIDICULOUS THAT TOYOTA WON'T STAND BEHIND THIS KNOWN ISSUE. ALL I CAN SAY IS WHERE DO I SIGN ON THE LAWSUIT? QUOTED OVER 3,000 TO REPLACE AND THAT'S NOT GOING TO HAPPEN. I'M SURE I SPEAK FOR ALL OF US WHEN I SAY, THERE IS SOMETHING THAT NEEDS TO BE DONE NOW. CAR WOUL... Read more
Incident date: Apr 23, 2009
TL*THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AND HE ATTEMPTED TO ACCELERATE, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE LUNGED FORWARD; THE DUPLICATE FAILURE OCCURRED WHEN HE SHIFTS TO REVERSE GEAR. THE FAILURE OCCURRED INTERMITTENTLY AFTER THE VEHICLE WAS PARKED AND THEN RESTARTED. THE DEALER STATED THAT THE DIAGNOSTIC TEST DID NOT INDICATE... Read more
Incident date: Jan 10, 2010
COMPLETE TRANSMISSION FAILURE WITH 150,000 MILES. *TR
Incident date: Jan 26, 2010
TRANSMISSION. *TR
Incident date: Jan 10, 2010
TL*THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT THE TRANSMISSION WAS RELUCTANT TO SHIFT OUT OF THE GEAR. WHENEVER HE SHIFTED INTO FOURTH GEAR IT FAILED TO DOWN SHIFT AND REMAINED IN FOURTH GEAR. THE FAILURE HAS OCCURRED AT VARIOUS SPEEDS. THE HONDA DEALER ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY A FAULTY TRANSMISSION AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLAC... Read more
Incident date: Jan 2, 2010
TL*THE CONTACT OWNS A 2004 NISSAN MAXIMA. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHENEVER HE SHIFTED FROM FIRST TO SECOND GEAR AND THEN SECOND TO THIRD GEAR. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE ENGINE MOUNTS; YET, THE FAILURE CONTINUED TO OCCUR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER TWICE TO NO AVAIL. THE NISS... Read more
Incident date: Dec 29, 2009
08 BUICK ENCLAVE NORMALLY DOWNSHIFTS AND UPSHIFTS ALL THE WAY UP A HILL. TOOK IN THREE TIMES AND THEY SAID EVERYTHING CHECKS OUT NORMAL, JUST DRIVE IT. THEN DRIVING OUT TO ARIZONA, IT STARTED OUT DOWNSHIFTING AT THE START OF A HILL AND UPSHIFTING AT THE TOP OF THE HILL LIKE A NORMAL CAR. THEN ONCE EVERY FIVE TO TEN HILLS IT WOULD NOT UPSHIFT AT THE TOP OF THE HILL UNTIL I SHUT OFF THE CRUISE CONTR... Read more
Incident date: Dec 19, 2009
TORQUE CONVERTER DEFECT ON OUR 2003 ACURA MDX. MANY SIMILAR REPORTS. *TR
Incident date: Feb 12, 2010
I OWN A 2004 MERCURY MONTERY.I WAS DRIVING DOWN A MAIN ROAD WHEN ALL OF A SUDDEN, WHEN I STEPPED ON THE GAS THE VAN QUIT MOVING. I HAD NO WARNING, THE RPMS MOVED BUT MY VEHICLE WOULD NOT MOVE IN ANY GEAR. I MANAGED TO MAKE IT INTO THE LEFT TURN LANE ON A VERY BUSY ROAD, AND HAD TO WAIT 40 MINUTES FOR A TOWTRUCK, THE WHOLE TIME HOPING I WOULDN'T GET HIT. THERE WAS NO SHOULDER ON THIS PARTICULAR ROA... Read more
Incident date: Apr 19, 2001
I PURCHASED A 2001 MERCURY SABLE, I TOOK THE AUTO AND ON THE SECOND DAY I PUT THE AUTO IN DRIVE, THE MOTOR RACED LIKE THE PEDAL WAS PUSHED TO THE FLOOR,I CALLED THE DEALER AND TOLD THEM I WILL NOT DRIVE THIS AUTO THEY SENT ATOW TRUCK ANDTHE NEXT DAY THEY GAVE ME A NEW SABLE. SINCE I HAVE THIS NEW SABLE THE GAS PEDAL GIVES ME THE SAME REACTION AS THE OLD ONE. IT OCCURRED ABOUT 9 OR 10 TIMES OVER TH... Read more
NISSAN
PATHFINDER
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 12, 2010
Incident date: Jan 10, 2010
2005 NISSAN PATHFINDER HAS PROBLEMS WITH ANTIFREEZE LEAKING INTO THE TRANSMISSION BECAUSE OF SOME DESIGN FLAW. AFTER RESEARCHING THIS PROBLEM I SEE THAT THERE ARE MANY COMPLAINTS OF THIS OCCURRING WITH THIS SAME PARTICULAR MODEL. THE TRANSMISSION STARTS TO MAKE A GRINDING NOISE AND THEN WILL START SLIPPING. NISSAN IS AWARE OF THE PROBLEM BECAUSE THEY ARE THE ONE THAT HAS DIAGNOSED IT OVER AND OVE... Read more
PONTIAC
GRAND PRIX
(2001) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: May 25, 2002
PONTIAC GRAND PRIX 2001: WAS HIT BY ANOTHER CAR IN THE LEFT REAR WHILE CAR WAS AT RED STOP LIGHT WAITING FOR GREEN LIGHT, SPINNED, WENT ON TO "AUTOMATIC" DRIVE AND HIT FIRE HYDRANT ON THE RIGHT SIDE FENDER. THE IMPACT MAY HAVE BEEN TOO GREAT TO CAUSE THE VEHICLE TO MOVE PASSED MEDIAN AND STILL HIT A FIRE HYDRANT AND STOP SIGN AT THE INTERSECTION. MY WIFE SUFFERED MULTIPLE INJURIES, I.E., BROKEN ... Read more
Crash
1 deaths
Incident date: Dec 4, 2009
ON DEC 4TH 2009, MY 2002 FORD EXPLORER WAS DRIVING FINE ONE MINUTE AND THE NEXT THE O/D LIGHT STARTED FLASHING. I TURNED OFF THE IGNITION AND RESTARTED THE VEHICLE. THE O/D LIGHT BLINKING WENT AWAY. THE VERY NEXT DAY AGAIN, WITH THE LIGHT ONCE AGAIN FLASHING, THE VEHICLE REFUSED TO MOVE FORWARD WHEN GAS PEDAL WAS ENGAGED; HOWEVER THE RPM REVVED UP BETWEEN 3 AND 4. THROUGHOUT THAT SAME DAY, I A... Read more
Incident date: Nov 17, 2009
OUR 2009 SIENNA MAY HAVE HAD A SUDDEN ACCELERATION PROBLEM. WHEN THE CAR WAS PUT INTO REVERSE, A SUDDEN ACCELERATION SENT IT DOWN OUR DRIVEWAY. SITUATION: PULLING INTO THE CARPORT, WHICH INVOLVES A 90 DEGREE TURN AT THE TOP OF A SHORT (10M) STEEP NARROW WALLED EASEMENT, THE DRIVER OF THE SIENNA COULD NOT MAKE THE TURN IN ONE MOTION AND WAS REQUIRED TO PUT THE SIENNA IN REVERSE AT WHICH TIME THE MI... Read more
Crash
Incident date: Feb 10, 2010
FAULTY TRANSMISSION ON 2002 FORD EXPLORER. OD LIGHT FLASHES AND TRANSMISSION WILL NOT SHIFT. IF CONTINUED TO BE DRIVEN TRANSMISSION WILL FAIL. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME ON THE SAME VEHICLE. *TR
Incident date: Feb 4, 2010
PURCHASED THE CAR 1.5 YRS AGO @ 99,000 FROM A "CERTIFIED" USED HONDA DEALERSHIP. DID ALL SCHEDULED MAINTENANCE. CHECK ENGINE LIGHT CAME ON IN 1/10. REPLACE REAR CATALYTIC CONVERTER. 2/10 TRANSMISSION STARTED SLIPPING OUT OF GEAR AND RED LINING THE RPM'S. CAR WOULD NOT SHIFT OUT OF 2ND OR 3RD GEAR. TOOK TO MECHANIC AND TRANSMISSION IS BLOWN. *TR
Incident date: Feb 23, 2009
I HAVE A 2002 FORD EXPLORER V6 AND THE O/D LIGHT HAS BEEN FLASHING PERIODICALLY FOR THE PAST YEAR. THE 'CHECK ENGINE' LIGHT ALSO COMES ON AT VARIOUS TIMES. RECENTLY, THE TRANSMISSION SHIFTS 'ROUGH' AND AT ABNORMAL TIMES. *TR
Incident date: Jan 12, 2010
ON FEBURARY 12, 2010, MY 2005 TOYOTA COROLLA WAS PARKED AND RUNNING, WHILE I BROUGHT GROCERIES INTO MY HOME. WHEN I WENT BACK OUT, I DISCOVERED THAT THE VEHICLE HAD ROLLED BACKWARDS INTO A DITCH CAUSING DAMAGE TO THE UNDER CARRIAGE OF THE VEHICLE AND MUFFLER. THIS IS THE FIRST TIME THAT THIS INCIDENT OCCURRED AND NOTHING HAS BEEN DONE TO CORRECT PROBLEM. *TR
Crash
Incident date: Aug 11, 2007
ON AUGUST 11, 2007, MY FAMILY EXPERIENCED A HEAD ON COLLISION. WE WERE DRIVING A 2007 TOYOTA SIENNA. MY HUSBAND WAS DRIVING AND DIED AT THE SCENE. THE INVESTIGATION NEVER FOUND ANY REASON FOR THE CAUSE OF THE ACCIDENT. MY HUSBAND CROSSED THE CENTER LINE WHILE GOING ROUND A SLIGHT CURVE. HE WAS 47, POOR WEATHER WAS NOT ISSUE. IF THE ACCELERATOR ON THE SIENNA MALFUNCTIONED AND DID NOT RESPON... Read more
Crash
9 injured
1 deaths
Incident date: Jul 4, 2009
STICKY GAS PEDAL, 2001 TOYOTA CAMRY LE: CAR DOES NOT MOVE UNTIL THE GAS PEDAL IS PRESSED HARD. *TR
Incident date: Feb 11, 2010
I STOPPED ON AN UPHILL GRADE AND THE CAR ROLLED BACKWARD WHEN I RELEASED THE BRAKE TO MOVE FORWARD INTO TRAFFIC. I CALLED THE DEALER AND SPOKE WITH SERVICE AND WAS INFORMED THAT ALL 2010 BUICK ENCLAVES DID THAT. I BRAKED THE CAR AGAIN BEFORE I HIT THE CAR BEHIND ME. THE CAR IS NOW AT THE SERVICE DEPARTMENT & THEY ARE CHECKING IT OUT. *TR
Incident date: Feb 10, 2010
TRANSMISSION ISSUES, WILL JUST GO OUT WHILE DRIVING DOWN THE FREEWAY! ENGINE WILL THEN SHUT OFF LEAVING ME WITHOUT ANYWAY TO STEER OR BRAKE! *TR
Incident date: Dec 27, 2009
I HAVE 2008 AUDI A6 CVT (8000 MILES) WITH 2 MAJOR ISSUES. ONE OF THEM BEING CARBON DEPOSIT BUILD-UP ON INTAKE VALVE CAUSING ENGINE MALFUNCTION LIGHT TO COME UP. THE PROBLEM WITH THIS IS CAUSED BY DIRECT FUEL INJECTION OF THEIR ENGINE AND IS COMMON WITH EVERY FSI ENGINE AS I WAS TOLD. NO FIX FOR THIS AND THEY WILL BE CHARGING ABOUT 1500 TO CLEAN AND FIX THE PROBLEM TEMPORARY WHEN THE WARRANTY EX... Read more
Incident date: Feb 5, 2010
MY CAR 2003 SATURN VUE (VTI TRANSMISSION) JUST STALLED ON THE HIGHWAY WITHOUT WARNING HAS 113,000 MILES ON IT, 2 MONTHS BEFORE THAT I RECEIVED A LETTER FROM SATURN STATING THEY WERE HAVING PROBLEMS, OR SOMETHING LIKE THAT. I STILL HAVE THAT LETTER. I PAID $10,000.00 FOR THE CAR, AND STILL OWE $7,000.00 AND THE CAR IS USELESS TO ME NOW, I STILL OWE ON THE LOAN, CANNOT GET ANOTHER ONE, LIVE PAY CHEC... Read more
TOYOTA
HIGHLANDER HYBRID
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: Feb 10, 2010
MY 2006 TOYOTA HIGHLANDER HYBRID LOSES ALL POWER ON ICE OR ANY SLIPPERY SURFACE. THIS HAS CAUSED MY CAR TO "DIE" ON SEVERAL OCCASIONS INCLUDING ENTERING AND EXITING HIGHWAYS, DRIVING ON HILLS, DRIVING IN SNOW. I HAVE SLID OFF MY DRIVEWAY WHEN I ENCOUNTERED AN ICY PATCH. I HAD NO CONTROL. UPON ENTERING A FREEWAY VIA AN ICY ENTRANCE RAMP, MY CAR LOST ALL POWER WHILE ENTERING TRAFFIC AND I WAS ... Read more
Crash
Incident date: Dec 9, 2008
MY 2004 NISSAN MAXIMA HAS A SAFETY ISSUE. THE CAR'S TRANSMISSION SLIPS AND GIVES A SEVER BUCKING OR JERKING WHEN SHIFTING GEARS. THIS USUALLY HAPPENS WHEN SLOWING TO GO AROUND CORNERS OR IN STOP AND GO TRAFFIC. I AM THE 2ND OWNER. THE FIRST OWNER MAINTAINED HIS VEHICLE AT SUTHERLAND NISSAN WHERE HE PURCHASED THE CAR NEW. THE DEALER, WHO SOLD ME THE CAR TOO, INITIALLY SAID THE CAR IS IN EXCELLENT... Read more
CHEVROLET
AVALANCHE 1500
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: Feb 10, 2006
DRIVING HOME LAST NIGHT, I LOST 3RD AND 4TH GEARS IN MY TRANSMISSION UNDER NORMAL ACCELERATION. I HAVE AN '06 CHEVROLET AVALANCHE Z71 WITH LESS THAN 89,600 MILES ON IT. I HAVE NEVER TOWED ANYTHING EXCEPT FOR A UHAUL TRAILER ONCE FOR ABOUT 250 MILES. I WAS ON THE HIGHWAY WHEN THIS HAPPENED, TRAVELING 50-55 MPH WHEN IT OCCURRED. I WAS ABLE TO COAST TO A STOP ON THE SHOULDER OF THE HIGHWAY WITHOU... Read more
Incident date: Jan 23, 2010
EVENT/SITUATION: HESITATES AND CHOKES AT 40-45 MILES PER HOUR WHEN TRYING TO ACCELERATE, ALONG WITH A SLIGHT RUBBING SENSATION FELT THROUGH THE STEERING WHEEL AND GAS PEDDLE. THEY ADVISED REPLACING THE UPPER BALL JOINTS. THEY ALSO STATED A WEAK BATTERY WHICH WAS REPLACED. THIS DID SEEM TO FIX VARIOUS FAULTY FALSE ELECTRICAL ISSUES: INTERIOR LIGHTS STAYING ON AND FALSE LIGHT/DASHBOARD READINGS. FAU... Read more
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: Nov 15, 2009
NISSAN PATHFINDER, 2006 DEALER STATES RADIATOR COOLANT LEAKING INTO & MIXING WITH TRANSMISSION OIL. CAR WOULD HAVE A SEVERE VIBRATION ABOVE 40MPH APPROX. WHEN CHANGING FINAL GEAR. THERE IS NO HEAT FROM HEATER. CAR TEMP WOULD RISE AT SPEEDS OVER 40MPH. DEALER ASKED FOR $8000 FOR REPLACEMENT OF RADIATOR AND TRANSMISSION. CAR UNDER POWER TRAIN WARRANTY BUT THEY STILL WON'T COVER DEFECT RADIATOR. COM... Read more
Incident date: Feb 6, 2010
I OWE A 2003 HONDA PILOT. IN 2007 I COMPLAINED TO THE HONDA SERVICE CENTER OF A GRINDING NOISE SEVERAL TIMES BUT NOTHING COULD BE FOUND. ON 2/6/2010 MY TRANSMISSION FAILED. THIS PROBLEM WAS REPORTED SEVERAL TIMES AND THE DEALER COULD NEVER FIND A PROBLEM. NOW SINCE THE WARRANTY HAS EXPIRED IT IS MY PROBLEM. I HAVE READ OF THE SAME SITUATION HAPPENING TO MANY PEOPLE AND BELIEVE IT IS A PROBLEM... Read more
Incident date: Feb 3, 2010
MY WIFE WAS DRIVING HER 2004 FORD FREESTAR ON A RAINY MORNING. IT HAPPENED TO BE DURING RUSH HOUR. WHILE WAITING FOR TRAFFIC TO START FLOWING, THE VAN FAILED TO MOVE, LEAVING HER AND MY DAUGHTERS IN THE MIDDLE OF THE HIGHWAY. AFTER BEING PUSHED OFF THE HIGHWAY BY A SAPD OFFICER, AND WAITING FOR A TOW TRUCK, WE FOUND OUT THE TRANSMISSION WAS BAD. THERE WAS NO PRIOR INDICATION OF TRANSMISSION PROBLE... Read more
MERCURY
MOUNTAINEER
(2008) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: May 26, 2008
MY FORD MOUNTAINEER 2008 TRANSMISSION IS ERRATIC AND THE TRACTION CONTROL LIGHT COMES ON WHEN THE SLIPPING IS TAKING PLACE. BRAKING IS ALSO ERRATIC AS I FEEL A BUMPING WHILE BRAKING TO A STOP. IT IS VERY DANGEROUS AS IT FEELS LIKE TO TRANSMISSION AND BRAKE/TRACTION CONTROL SYSTEM IS ABOUT TO GO. I CALLED FORD AND THEY HAVE KNOW OF THE PROBLEM SINCE 2006 AS THE TRANSMISSION USED (6R60) CONTINUA... Read more
Incident date: Sep 15, 2009
TRANSMISSION INITIALLY FAILS TO ENGAGE IN GEAR CAUSING DRIVER TO INCREASE ACCELERATION UPON WHICH GEARS SUDDENLY (AND SOMETIMES DANGEROUSLY) ENGAGE & JERK VEHICLE FORWARD. *TR
Incident date: Jan 25, 2010
NO REVERSE AND ALSO NO COMMUNICATION TO THE ABS MODULE SO NO ABS. *TR
VOLKSWAGEN
TOUAREG
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 11, 2010
Incident date: Feb 11, 2010
2004 VW TOUAREG MILES 72,000 BROUGHT INTO DEALERSHIP, BECAUSE OF TRANSMISSION WAS ACTING UP. TOLD I NEED NEW TRANSMISSION, NOT UNDER WARRANTY HOW CAN THE CAR NEED NEW TRANSMISSION AT 72,000 MILES OTHER PEOPLE HAVE HAD TROUBLES WITH THIS SUV VW SHOULD REPLACE THIS, TONS OF STUFF HAS GONE WRONG WITH SUV. *TR
Incident date: Jan 10, 2009
CVT TRANSMISSION IN 2006 FORD FREESTYLE FAILED.COST TO REPAIR ESTIMATED BY FORD DEALER 3000.00. FORD CANADA AND WELLS FORD OF STIRLING ONTARIO REFUSED ANY RESPONSIBILITY. VEHICLE IS NOW 4 THOUSAND KMS OVER WARRANTY HOWEVER WHINING NOISE IN VEHICLE WAS REPORTED TO THE DEALER WHEN WARRANTY WAS STILL EFFECT. *TR
Incident date: Nov 28, 2008
ON NOVEMBER 24, 2008 MY WIFE WAS IN AN INCIDENT WHERE SHE REAR ENDED THE SUV IN FRONT OF HER. AUTO BODY MASTERS (ABM), THE OFFICIALLY RECOMMENDED REPAIR FACILITY FOR MILLER HONDA IN CULVER CITY, CA, IS THE REPAIR FACILITY THAT REPAIRED OUR CAR. SHORTLY AFTER JANUARY 1, 2009, ABM INFORMED US THAT THE TRANSMISSION WAS SLIPPING BADLY AND THE WARNING LIGHT INDICATED A MALFUNCTION IN THE TRANSMISS... Read more
Crash
1 injured
Incident date: Jan 7, 2010
WE HAVE A 2006 HONDA CIVIC HYBRID THAT WE WOULD LIKE TO REPORT A DEFECT ON. WHEN THE VEHICLE IS SHIFTED TO EITHER DRIVE OR REVERSE, THE VEHICLE WOULD SUDDENLY LURCH EVEN THOUGH THE FOOT IS ON THE BRAKE PEDAL. A FEW TIMES WHERE MY WIFE WAS DRIVING THE VEHICLE SHE DIDN'T EXERT ENOUGH FORCE ON THE BRAKE PEDAL AND CAUSED FOR THE VEHICLE TO MOVE EVEN THOUGH IT WAS NOT INTENDED. LUCKILY THE ONLY INCIDEN... Read more
Crash