Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 48,526 complaints — component: POWER TRAIN:AUTOMATIC TRANSMISSION
Incident date: May 12, 2014
TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE TRANSMISSION FAILED CAUSING A REDUCTION IN ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 107,000.
Incident date: Feb 21, 2014
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE TRANSMISSION BEGAN TO MAKE NOISES WHILE GOING FROM FIRST TO SECOND GEAR. THE MANUFACTURE WAS NOTIFIED. A PRIVATE MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 170,000.
Incident date: Sep 2, 2013
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE RPM'S INCREASED TO 1100 AS THERE WAS A VIBRATION IN THE TRANSMISSION. THE FAILURE CONTINUOUSLY OCCURRED OVER A PERIOD OF EIGHT MONTHS HOWEVER, THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE EACH TIME THE VEHICLE WAS TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APP... Read more
Incident date: May 2, 2014
TL* THE CONTACT OWNS A 2006 NISSAN XTERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE SLIPPED OUT OF GEAR AND ENGAGED FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THAT THE RADIATOR AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE... Read more
Incident date: Mar 15, 2014
THE VAN STARTED LOSING POWER RIGHT AFTER THE TCS LIGHT APPEARED. I SLOWED DOWN TO 45MPH WHEN I LOST ALL ACCELERATION AND COASTED TO THE SIDE OF THE ROAD WHEN THE VEHICLE STOPPED. THE CAR IS REPORTED TO HAVE BROKEN GEARS AND THE CLUTCH IN THE AUTOMATIC TRANSMISSION THAT HAD A RECALL ON IT THAT REPORTED IT FIXED. *TR
Incident date: Sep 30, 2011
THE AUTOMATIC TRANSMISSION FAILED COMPLETELY ON THE INTERSTATE HIGHWAY WHILE TRAVELING AT 60 MPH. THE VEHICLE WAS STRANDED AND HAD TO BE TOWED TO THE NEAREST DEALERSHIP, ROYAL HONDA IN METAIRIE, LA. ROYAL HONDA ADVISED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $5,500. WE RECEIVED ESTIMATES FROM OTHER TRANSMISSION REPAIR SHOPS AND DECIDED TO HAVE THE VEHICLE TOWED FROM RO... Read more
Incident date: Jan 20, 2014
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE "POWER SHIFT" TRANSMISSION STALLING ISSUES. *SMD THE CONSUMER STATED SHE WOULD LOOSE POWER WHILE DRIVING, AND A METAL NOISE WAS HEARD, AS THE VEHICLE SHUTTERED AND HESITATED. A DIAGNOSIS REVEALED, THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. HOWEVER, THE PARTS WERE ON A 30-DAY BACK ORDER. THE CONSUMER STATED 2 MONTHS HAVE PASS... Read more
Incident date: Aug 1, 2013
THIS CAR HAS A DEFECTIVE TRANSMISSION. THE FIRST ONE FAILED AT 80K, AND THE NEW REPLACEMENT FROM HONDA FAILED A 119K, ONLY 39K MILES LATER! HONDA REFUSED TO WARRANTY IT OR HELP IN ANY WAY. *TT
Incident date: Aug 22, 2013
I HAVE AN 2005 MAXIMA 3.5L SL. IT HAS BEEN JERKING GOING INTO SECOND GEAR WHEN ACCELERATING AND ALSO DURING DECELERATION. ONLY WHEN I SLOW DOWN UNDER 20MPH, THEN PRESS THE GAS @ ABOUT 17MPH APPX. THEN IT SHIFTS HARD. THE TRANSMISSIONS IS NOT WANTING TO GO INTO 2ND AND 3RD GEAR. THEN WHEN IT DOES IT JERKS REALLY HARD WHICH IS NOW MESSING UP THE MOTOR MOUNTS. *TT
Incident date: Apr 8, 2014
MY SON PURCHASED A NEW 2004 ACURA TL FROM THE ELK GROVE CA DEALERSHIP WITH MONEY HE SAVED WHILE IN THE NAVY. HE HAS HAD THE CAR AND MAINTAINED IT THROUGH THE END OF LAST YEAR BUT HAS BEEN AWARE FOR AWHILE THAT THE TRANSMISSION IS IN NEED OF REPLACING. THERE WAS A NHTSA RECALL (04V176000) APRIL 15, 2004 FOR POWER TRAIN TRANSMISSIONS LIKE THE AUTOMATIC TRANSMISSION IN MY SON'S CAR AND MOTOR TREND ... Read more
Incident date: May 1, 2012
2010 HONDA CRV. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED IN MAY 2012, THE VEHICLE SHIFTED FROM 5TH GEAR TO 3RD GEAR, WHILE TRAVELING AT 65-70 MPH ON THE INTERSTATE. THE CONSUMER STATED THE CRUISE CONTROL WAS ENGAGED AT THE TIME OF THE INCIDENT. IT HAPPENED TWICE AGAIN. ON EACH OCCASION, HE MOVED TO THE SHOULDER, TURNED THE IGNITION OFF, PUT THE GEAR SHIFT IN... Read more
Incident date: Apr 6, 2014
ITS THE AUTOMATIC TRANSMISSION IT ONLY HAS 136000 MILES ON IT AND I NEED A NEW ONE THAT'S REALLY LOW MILES FOR A 97 NEVER HAD A PROBLEM LIKE THIS EVER WITH ANY OF MY CARS. I HEARD ITS WITH ALL THE HONDAS. *TR
Incident date: Mar 1, 2014
MY CAR STARTED MAKING A WHINING NOISE AND HAD PROBLEMS WITH ACCELERATION, LIKE THE GEARS WERE FINDING IT HARD TO LOCK IN PROPERLY. IT'S AN AUTOMATIC TRANSMISSION. AFTER THE SNOWSTORMS, I TOOK IT TO A CHAIN FRANCHISE TO CHECK IT OUT AND WAS TOLD THAT JEEP PUT A MERCEDES TRANSMISSION IN THE CAR, THAT IT'S NOT MEANT FOR THIS MAKE OR MODEL, THAT IT'S A DEFECT BECAUSE THE PUMP WORE OUT AND THAT JEEP ... Read more
Incident date: Mar 18, 2014
BOUGHT CAR (2007 IMPALA SS) 2 YEARS AGO I DRIVE IT MOSTLY ON HIGHWAY TO WORK WITH SINCE THEN HAS RANGED DOWN FROM 85 MILES A DAY TO ABOUT 40 AN LAST YEAR AROUND THIS EXACT TIME MY TRANSMISSION WENT COMPLETELY OUT I HAD IT REBUILT FULLY FOR ALMOST 2000 DOLLARS AN JUST LAST WEEK I NOTICED SLIPPAGE AGAIN I TOOK IT IN TO WHERE I HAD IT REBUILT AN THE SCANNER SOWED THE TORQUE CONVERTER WAS FAILING SO I... Read more
Incident date: Apr 6, 2010
NHTSA RECALL #04V!76000 CAR WAS EVALUATED OIL JET KIT INSTALLED. NO PROOF THAT THE GEARS WERE ACTUALLY DISCOLORED; WHICH WOULD HAVE REQUIRED A REPLACEMENT TRANNY. QUITE A MONEY SAVER.FOR HONDA. TRANSMISSIONS ARE EXPENSIVE. HONDA REPLACED THE TRANNY COST TO ME 2,100. I STILL HAVE CAR; RUNNING FINE AT 88,000 OIL JET KIT WAS INSTALLED 4/2004. THE FAILURE AT 62,000 MILES, WITH THE FIX IS STILL PRE... Read more
MERCURY
GRAND MARQUIS
(2007) — POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 24, 2014
Incident date: Mar 12, 2013
SUBMISSION FROM CONSTITUENT RE A LETTER SHE SENT TO FORD MOTOR COMPANY ON BEHALF OF A RECALL NOTICE FOR HER 2007 MERCURY GRAND MARQUIS QS/4 DR. LS SDN IN AUGUST 29, 2013. *SMD THE CONSUMER STATED THE AMOUNT OF MONEY SHE PAID FOR THE VEHICLE, THE PARTS SHOULD NOT RUST, WITH SUCH LOW MILES ON THE VEHICLE. THE CONSUMER REFERENCED RECALL # 13V385000. ALSO, THE VEHICLE DOWN-SHIFTED AND WOULD BARELY S... Read more
Incident date: Apr 17, 2013
WAS EXITING TOLL GATE ON I-70 AT KANSAS CITY AND TRANSMISSION FLUID CAME POURING OUT OF THE BOTTOM OF THE TRANNY CASE. I HAD THE TRANSMISSION REGULARLY SERVICED AND APPROXIMATELY 2 MONTHS BEFORE THIS AT SERVICE NOTHING UNUSUAL WAS DETECTED. I HAD THE CAR TOWED TO TOPEKA TRANSMISSION SERVICE, INC. THE TRANSMISSION WAS CHANGED. IN TAKING MY HONDA TO THE TOPEKA HONDA DEALERSHIP FOR TWO OTHER RECA... Read more
Incident date: Nov 29, 2013
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,007. ..UPDATED 02-04-14 *BF
Incident date: Dec 31, 2013
DRIVING ON THE INTERSTATE THE CAR SUDDENLY STARTED LOSING SPEED AND IT WOULD NOT LET ME ACCELERATE. I WAS ABLE TO MAKE IT TO THE SHOULDER. ONCE I GOT TO THE SHOULDER THE CAR IDLED FOR A FEW SECONDS BEFORE THE ENGINE COMPLETELY SHUT OFF. I WAS ABLE TO START THE CAR AGAIN AND DRIVE ABOUT ANOTHER MILE AND THE SAME THING HAPPENED. WE WERE ABOUT 1 MILE FROM A GM CAR DEALERSHIP AND WE MANAGED TO GET THE... Read more
Incident date: Nov 20, 2012
VEHICLE TRANSMISSION HAS HESITATION, SHAKING PROBLEM AND RUBBING NOISES AT 35-40 MPH. POSSIBLE FAILURE ON THE ROAD WAS ADMITTED BY FORD SERVICE DEPARTMENT. VEHICLE WAS DIAGNOSED WITH THE PROBLEM AT LAST SERVICE BUT COULDN'T BE FIXED BECAUSE PARTS ARE NOT AVAILABLE. THIS IS MY SOLE MEANS OF TRANSPORTATION BUT I WAS TOLD IT MAY BE MANY MONTHS BEFORE IT CAN BE FIXED. MEANWHILE IT IS A SAFETY ISSU... Read more
Incident date: Nov 12, 2013
DEAR SAFERCAR.GOV, I HAVE A 2003 ACURA 3.2 TL NAVI. IT HAS APPROXIMATELY 132,800 MILES ON IT AS OF 30 NOVEMBER 2013 (CAR IS IN SHOP, SO I CAN'T VERIFY EXACT MILEAGE). ON SATURDAY, 30 NOV 2013, I TOOK IT IN TO ACURA, BECAUSE THE ENGINE CHECK LIGHT IS ON. I ALSO ASKED THAT THE TRANSMISSION BE CHECKED, BECAUSE IT DIDN'T SEEM TO BE ENGAGING CORRECTLY. THIS MODEL AS WELL AS OTHER ACURA MODEL VEHICL... Read more
Incident date: Nov 18, 2011
TL* THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT STATED THAT WHILE BRAKING TO A COMPLETE STOP, HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS STILL IN DRIVE. AS A RESULT, THE VEHICLE BEGAN TO ROLL BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/09/14*LJ
Incident date: Nov 4, 2013
2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING AND TIRE PRESSURE SENSOR WARNING LIGHT,TRACTION CONTROL WARNING LIGHT, CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT CAME ON. *SMD THE DEALER ONLY ON REPLACED THE AUTOMATIC TRANSMISSION FLUID. THE CONSUMER REQUESTED TO HAVE THE TRANSMISSION VALVE BODY REPLACED, AS FLUSHING THE FLUID, WAS ONLY A TEMPORARY ... Read more
Incident date: Nov 4, 2013
CONSUMER WRITES IN REGARDS TO BRAKE FAILURES AND TRANSMISSION ISSUES IN SEVERAL VEHICLES. *SMD THE CONSUMER STATED THREE OF THE VEHICLES WERE MALICIOUSLY VANDALIZED. ALL OF THE FLUIDS WERE COMPROMISED RESULTING IN MAJOR MECHANICAL PROBLEMS INCLUDING SUBSTANTIAL SAFETY CONCERNS. ONE OF THE VEHICLES SUFFERED A TOTAL BRAKE FAILURE AND STATE FARM ISSUED INSTRUCTIONS NOT TO REPAIR THE BRAKING SYSTEM ... Read more
Incident date: Aug 4, 2010
2008 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE TRANSMISSION WOULD SHIFT ERRATICALLY AND IT ALSO SLIPPED AT TIMES. THE SOLENOID AND TCM WERE REPLACED.
Incident date: Oct 14, 2013
TL* THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THAT WHILE PARKING, HE ATTEMPTED TO SHIFT INTO REVERSE BUT IT FAILED TO ENGAGE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD ONLY MOVE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. TH... Read more
Incident date: May 15, 2013
TRUCK FEELS AS IF IT IS HAS BEEN SHIFTED DOWN SPUTTERS AND SLOWS DOWN THEM IN A FEW MINUTES IT IS BACK TO NORMAL....THERE SEEMS TO BE A RECALL #06V341000 DODGE RECALL 37518..BUT DODGE SAYS THAT DOESN'T APPLY TO MY TRUCK I DON'T KNOW HOW THAT CAN BE POSSIBLE PLEASE HELP. *TR
Incident date: Sep 25, 2013
AFTER STOPPING BEHIND A LINE OF STOPPED CARS, I SLOWLY REMOVED MY FOOT FROM BRAKE PEDAL (HAVE AUTOMATIC TRANSMISSION) AND LOOKED INTO MY REVIEW MIRROR AS CAR IN FRONT OF ME BEGAN MOVING. SUDDENLY I HEARD MY ENGINE RACE AND IMMEDIATELY SLAMMED INTO VEHICLE IN FRONT OF ME BEFORE I COULD REACT. MY CAR LOOKS LIKE I HIT SOMETHING GOING AT LEAST 35 MPH. THE VEHICLE IN FRONT OF ME WAS ONLY 6 - 8 FEET I... Read more
Crash
Incident date: Sep 2, 2013
2003 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT PICK UP SPEED, WHEN DRIVING UP A HILL. AT TIMES, THE VEHICLE WOULD THEN COAST SEVERAL FEET. THE CONSUMERS HANDWRITING IS ILLEGIBLE.
Incident date: Aug 3, 2013
2004 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER RECALL NOTICE. *SMD THE CONSUMER STATED THE FIRST TIME THE TORQUE CONVERTER FAILED, IT WAS REPLACED UNDER WARRANTY AND THE ALL HE HAD TO PAY WAS A $100 DEDUCTIBLE. THE CONSUMER RECEIVED A RECALL NOTICE, AND THE LETTER STATED IF THE WORK HAD ALREADY BEEN PERFORMED, A REFUND WOULD BE ISSUED. THE CONSUMER RECEIVED HIS $100 BACK. H... Read more
Incident date: Jul 18, 2013
2012 HONDA ACCORD. CONSUMER WRITES IN REGARDS TO TRANSMISSION MALFUNCTION. *SMD THE CONSUMER STATED PLACED THE VEHICLE IN PARK, ENGAGED THE PARKING BRAKE, WITH THE VEHICLE STILL ON, AS HIS WIFE WAS SITTING IN THE PASSENGER SEAT, WITH THE AIR CONDITION ON. FIVE MINUTES LATER, THE VEHICLE STARTED ROLLING DOWN AN INCLINE, AND WENT THROUGH A FENCE. THE CONSUMERS HANDWRITING IS ILLEGIBLE.
Crash
Incident date: Jul 10, 2013
TL* THE CONTACT OWNS A 2012 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NO POWER STEERING FLUID IN THE VEHICLE. THE VEHICLE WAS REPLENISHED WITH POWER STEERING FLUID BUT THE FAILURE RECURRED. THE ALSO CONTACT STATED THAT THE POWER STEERING HOSE EXPLODED A... Read more
Incident date: Jul 19, 2012
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WAS UNABLE TO SHIFT. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS PERFORMING AS IF IT WERE A MANUAL TRANSMISSION. IN ADDITION, WHEN THE CONTACT WOULD SHIFT FROM REVERSE THE DRIVE, THE TRANSMISSION WOULD OMIT FIRST GEAR AND ENGAGE INTO SECOND GEAR ERRONEOUSLY. THE VEHICLE WAS T... Read more
NISSAN
PATHFINDER
(2006) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 29, 2013
Incident date: Jul 23, 2011
I AM FILING A COMPLAINT ABOUT A DEFECTIVE TRANSMISSION. I HAD PURCHASED THE VEHICLE FOR TWO WEEKS, WHEN WITHOUT ANY WARNING, THE TRANSMISSION JUST STOPPED WHILE TRAVELING ON THE HIGHWAY. THIS VEHICLE HAS A HISTORY OF LIQUIDS FLOWING INTO THE TRANSMISSION, THUS CAUSING IT TO NEED TO BE REPLACED. HUNDREDS OF COMPLAINTS FROM PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM HAS BEEN DOCUMENTED. I WILL N... Read more
Incident date: Dec 20, 2012
ON THE BODY THE TAILGATE PANEL KEEPS CRACKING THIS MAKES MY TRUCK LOOK BAD COMPARED TO THE MONEY I PUT INTO IT. MY ENGINE OR TRANSMISSION ACTS AS IF SOMETHING IS WRONG IT IS NOT SHIFTING GEAR RIGHT. ON THE ELECTRICAL TIRE PRESSURE LIGHT KEEPS COMING ON AND IT ALSO KEEPS LEAKING WATER FROM SOMEWHERE. FORD NEEDS TO GO OUT OF BUSINESS FOR SELLING THESE PIECES OF JUNK. IT MAKES NO SENSE. *TT
Incident date: May 17, 2013
SUDDENLY BROKE DOWN WHILE IN RUSH HOUR TRAFFIC. CAR WAS TOWED AND HAD CAM SENSORS REPLACED. TRANSMISSION BEGAN TO SLIP SHORTLY AFTERWARDS. THE ENGINE WOULD REV BUT THE CAR WOULD NOT ACCELERATE. IT THEN WOULD BEGIN TO ABRUPTLY SHIFT BUT NOT GAIN SPEED. THERE WAS ALSO KNOCKING WHEN SHIFTING FROM DRIVE TO PARK AND VICE VERSA. WOULD AT TIMES BE STUCK AT 20MPH OR THE ENGINE WOULD REV. HAD TO PULL ... Read more
Incident date: Aug 5, 2013
HAVING TRANSMISSION ISSUES SHIFTING INTO AND OUT OF FIRST GEAR. HESITATION AND "CLUNKING FEELING". CAR HAS ALWAYS HAD SLIGHT HESITATION SHIFTING INTO/OUT OF FIRST SINCE PURCHASED NEW, BUT IS MUCH WORSE AT HIGHER MILEAGE. DEALER RECOMMENDED TRANSMISSION FLUSH, HAS NOT SOLVED PROBLEM. I HAVE SEEN MANY ONLINE COMPLAINTS WITH SAME PROBLEM, AND SAME FLUSHING RECOMMENDATION THAT DOES NOT FIX PROBLEM... Read more
Incident date: Aug 23, 2013
TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE WOULD NOT ACCELERATE AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD HAVE TO BE REBUILT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AV... Read more
Incident date: Jul 22, 2013
I WAS DRIVING MY CAR AND IT SHIFTED INTO 4 WHEEL DRIVE AT A RED LIGHT WITH NO PROMPTING. THE CAR THEN WAS IMMEDIATELY PULLED OVER AND TURNED OFF. THE CAR WOULD NOT START FOLLOWING IT BEING TURNED OFF. IT WAS THEN TOWED TO A MECHANIC SHOP WHERE THEY DISCOVERED THAT THE RADIATOR HAD LEAKED FLUID INTO THE TRANSMISSION, CAUSING THE COOLANT TO MIX WITH THE TRANSMISSION FLUID AND COMPLETELY DISABLING TH... Read more
VOLKSWAGEN
BEETLE
(2004) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 28, 2013
Incident date: Mar 20, 2012
EVER SINCE WE PURCHASED OUR USED 2004 BEETLE CONVERITBLE, THE TRANSMISSION HAS BEEN A PROBLEM. WHEN SHIFTING FROM 1-3 GEARS THE CAR JUMPS AND HALTS. IT IS HORRIBLE. WE HAD THE TRIP TRON SWITCH REPLACED AND STILL NO HELP. I WAS INFORMED BY THE MECHANIC THAT THIS IS A PROBLEM WITH THESE CARS FROM 2003 TO 2008. A NEW TRANSMISSION IS OVER $6000. APPARENTLY, IT HAS TO BE REPLACED. *TT
Incident date: Apr 15, 2013
FROM A COLD START THE TRANSMISSION DOESN'T ENGAGE WHEN FIRST PUTTING THE CAR IN REVERSE OR DRIVE. THE RPM GOES UP BUT THE MPH IS ALMOST AT 0. *TT
Incident date: Aug 5, 2013
TL* THE CONTACT OWNS A 2005 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE HARD SHIFTED FROM FIRST TO SECOND GEAR. THE VEHICLE WOULD ALSO HARD SHIFT BETWEEN REVERSE AND DRIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE DEALER FLUSHED THE TRANSMISSION BUT THAT DID NOT REMEDY THE HARD SHIFT. THE DEALER DID NOT REQUIRE THE CONTACT TO REPLACE THE T... Read more
Incident date: Jul 5, 2013
2003 FORD TAURUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED THE VEHICLE STOPPED FORWARD MOVEMENT, IN THE MIDDLE OF THE HIGHWAY, AND IT FELT AS THOUGH THE VEHICLE WAS IN NEUTRAL. THE ENGINE CONTINUED TO IDLE, AND THE VEHICLE HAD TO BE TOWED. THE CONSUMER STATED THE TORQUE CONVERTER WAS DEFECTIVE. UPDATED 11/20... Read more
Incident date: Jul 10, 2013
2002 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER BELIEVED SHE PURCHASED ONE OF THE FEW ACURA'S THAT HAD A DEFECT IN THE MATERIAL AND/OR WORKMANSHIP OF THE TRANSMISSION THAT WENT UNDETECTED WHEN REPLACING THE OIL COOLER RETURN LINE DURING THE RECALL IN 2004. SHE BELIEVED THE DAMAGE WAS ALREADY DONE TO THE TRANSMISSION AND IN HER CASE; THE DISCOLORATIO... Read more
Incident date: Aug 7, 2013
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 09/25/13*LJ THE VEHI... Read more
Incident date: Aug 8, 2008
TL* THE CONTACT OWNS A 2007 VOLVO XC90. THE CONTACT STATED WHILE DRIVING 45 MPH HE ATTEMPTED TO ACCELERATE; HOWEVER, THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT HEARD A LOUD BANGING NOISE AND THE VEHICLE BEGAN MOVING FORWARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES OVER THE COURSE OF FIVE YEARS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WA... Read more
Incident date: Jan 4, 2013
2004 FORD FREESTAR. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER OUTPUT SHAFT FAILURE RECALL NOTICE. *SMD THE CONSUMER RECEIVED A RECALL NOTICE IN MARCH 2012. THE NOTICE STATED THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SECOND QUARTER OF 2012. THE CONSUMER RECEIVED ANOTHER LETTER IN OCTOBER 2012, STATING THE PARTS WERE AVAILABLE. AN APPOINTMENT WAS MAD... Read more
Incident date: Jan 30, 2013
TL* THE CONTACT OWNS A 2000 HONDA ODYSSEY. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED WHILE DRIVING AT LOW SPEEDS AND USUALLY ON COLD STARTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE PRESSURE SWITCH FOR THE GEARS FAILED. THE DEALER FIRST ATTEMPTED TO CHANGE THE TRANSMISSION, BUT THAT DID NOT WORK. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 1... Read more
Incident date: Jul 16, 2013
TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE GEAR SHIFTER WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 83,600.... UPDATED 08/19/13 *BF THE S... Read more
Incident date: Jan 1, 2008
TL* THE CONTACT OWNS A 2007 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION WAS REPLACED TWICE; ONCE BY THE DEALER AND THE SECOND TRANSMISSION WAS REPLACED BY A CERTIFIED TRANSMISSION SPECIALIST. THE FAILURE WAS NOT CORRECTED AND THE VEHICLE HESITATED WHILE DRIVING AT VARIOUS SEEDS. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT TAKEN T... Read more